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Manual NetComm Gateway Series

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  • NetComm Gateway Series - page 1

    Reference Guide SmartV oice Gateway Series 4-port and 8-port Gateways ...

  • NetComm Gateway Series - page 2

    2 SmartVoice Gateway(s) User Guide YML832 Rev2 Contents 1. Introduction ........................................................................................................................................... 4 Product Overview ....................................................................................................................... ...

  • NetComm Gateway Series - page 3

    SmartVoice Gateway(s) User Guide 3 YML832 Rev2 NTP (Network Time Protocol) .................................................................................................................70 System Operations (Save Settings) ........................................................................................................ 72 Software Upgrade ...

  • NetComm Gateway Series - page 4

    4 SmartVoice Gateway(s) User Guide YML832 Rev2 1. Introduction Product Overview The NetComm SmartVoice series of stand-alone VoIP Gateways carry both voice and facsimile over an IP network. They support the SIP industry standard call control protocol to be compatible with free registration services or V oIP service providers’ systems and the y wo ...

  • NetComm Gateway Series - page 5

    SmartVoice Gateway(s) User Guide 5 YML832 Rev2 Items that you will need and things you will need to know T o correctly install and set up your VoIP Gateway you will need to ensure that the required broadband hardware and services are setup and configured in the appropriate wa y to integrate this equipment. Broadband Service • Y ou will need acce ...

  • NetComm Gateway Series - page 6

    6 SmartVoice Gateway(s) User Guide YML832 Rev2 NetComm SmartVoice Gateway Features WAN • One 10/100Mbps auto-negotiation, auto-crossover RJ-45 Ethernet port • Support static IP , PPPoE, Bigpond Cable and DHCP address assignment and dynamic DNS (DDNS) • QoS: IP TOS (T ype of Ser vices) and DiffServ (Differentiated Ser vices) for both SIP signa ...

  • NetComm Gateway Series - page 7

    SmartVoice Gateway(s) User Guide 7 YML832 Rev2 • Speed Dial • Local phone book for peer -to-peer calling • E.164 Numbering & ENUM support • Hot-Line, Warm-Line support • Single Number / Account (reprehensive number) for multiple ports • Group Hunting function • Recordable greeting message • Proprietary ser ver and protocol enabl ...

  • NetComm Gateway Series - page 8

    8 SmartVoice Gateway(s) User Guide YML832 Rev2 General Specifications • Power Adaptor : AC 100V~240V 50/60Hz input, DC 12V output • T emperature : Operation 0 °C ~ 45 °C • Storage -25 °C ~ 75 °C • Humidity : up to 90% RH, non-condensing • 4-port Model Dimension (W/D/H) 4-port: 202 x 172 x 35 mm • 8-port Model Dimension (W/D/H) 4-po ...

  • NetComm Gateway Series - page 9

    SmartVoice Gateway(s) User Guide 9 YML832 Rev2 SmartVoice Gateway Hardware Description Front Panel (all models) • Power Indicator: Green light indicates a normal power supply . • Run Indicator: Blinking green light indicates normal operation. • Alarm Indicator: When the system starts up, the red light will blink. It also indicates abnormal ga ...

  • NetComm Gateway Series - page 10

    10 SmartVoice Gateway(s) User Guide YML832 Rev2 Rear Panel (all models) Phone ports are telephone ports (FXS) to be connected to telephone sets or PBX CO ports. Line ports (FXO) are to be connected to PSTN lines (telephone lines from a PSTN network). NOTE: Do not connect FXS ports to each other . Also, do not connect any FXS port directly to a PSTN ...

  • NetComm Gateway Series - page 11

    SmartVoice Gateway(s) User Guide 11 YML832 Rev2 2. Installation and Applications Connecting your SmartVoice Gateway(s) 1. Connect the WAN port of your SmartV oice Gateway to your Broadband Modem using an ethernet cable. 2. Connect the power adapter to your SmartVoice Gateway and plug it into a powerpoint. Please use the power adapter that comes wit ...

  • NetComm Gateway Series - page 12

    12 SmartVoice Gateway(s) User Guide YML832 Rev2 Network Connections Possible network connections are divided into 3 basic modes as described below: •  Gateway can be assigned with a Public IP Address •  Gateway can be installed under the existing NA T •  Gateway can be assigned with a Public IP address and ser ve as an IP sharing rou ...

  • NetComm Gateway Series - page 13

    SmartVoice Gateway(s) User Guide 13 YML832 Rev2 Gateway behind a NA T/Firewall Network The VoIP gateway uses a private IP address and the Internet sharing function of other systems to connect to the Internet. The following diagram shows a typical network connection in which broadband devices such as an ADSL router work in router (NA T) mode so that ...

  • NetComm Gateway Series - page 14

    14 SmartVoice Gateway(s) User Guide YML832 Rev2 The table shown below lists possible solutions for different network scenarios. LAN IP address of Internet sharing Please avoid IP address 192.168.8.1-192.168.8.254 (Y ou ma y need to change the settings of Internet sharing device or change the SmartVoice gateway LAN Port IP address) WAN IP of SmartV ...

  • NetComm Gateway Series - page 15

    SmartVoice Gateway(s) User Guide 15 YML832 Rev2 Gateway Assigned with a Public IP Address and Serving as an Internet Sharing Device The SmartVoice gateway will have a Public IP address, regardless of whether it is the public IP from a static setting, DHCP (using a Cable Modem), or PPPoE (to connect to your ADSL account), and can use the built-in In ...

  • NetComm Gateway Series - page 16

    16 SmartVoice Gateway(s) User Guide YML832 Rev2 T elephone Connection Example of SmartVoice Gateway using FXS interfaces SmartVoice Gateway connecting directly to phone sets After connecting telephone sets to Phone1-Phone4, users can make direct calls (Phone1-Phone4 are FXS interfaces). Each set acts as an independent extension line. Integrating th ...

  • NetComm Gateway Series - page 17

    SmartVoice Gateway(s) User Guide 17 YML832 Rev2 Example of SmartVoice Gateway using FXO interfaces SmartVoice Gateway connecting directly to the T elephone Line of a PSTN Line1-Line4 are FXO interfaces and can all be connected to a PSTN to serve as a bridge between the PSTN and VoIP network. Integrating the SmartVoice Gateway with PBX Line1-Line4 a ...

  • NetComm Gateway Series - page 18

    18 SmartVoice Gateway(s) User Guide YML832 Rev2 Example of SmartVoice Gateway using a combination of FXS and FXO ports Phone1-Phone2 are FXS interfaces and can be directly connected to telephone sets for direct calls. Line1-Line2 are FXO interfaces and can be connected to PSTN lines to serve as a bridge between the PSTN and other VoIP telephones. T ...

  • NetComm Gateway Series - page 19

    SmartVoice Gateway(s) User Guide 19 YML832 Rev2 3. Configuring the Gateway via WEB Browser The gateway also allows users to change gateway settings using a web browser . After opening a browser window , enter the gateway’ s IP address as the website address in order to enter the W eb configuration screen as shown in the following diagram. (IE B ...

  • NetComm Gateway Series - page 20

    20 SmartVoice Gateway(s) User Guide YML832 Rev2 Network Settings The network settings are used to set the gateway’ s communication ports, IP configurations, DNS and DHCP server etc. •  Current WAN IP Address: The IP address of the W AN port. •  Listen Port UDP: It is not necessary to change the protocol of the communication port used b ...

  • NetComm Gateway Series - page 21

    SmartVoice Gateway(s) User Guide 21 YML832 Rev2 Setting Dynamic IP (DHCP) Click “DHCP” to obtain a Dynamic IP address, and then click the “Accept” button at the bottom of the screen. T o save the settings click System Operation to select “Sa ve Settings”, “Restart”, and then click the ”Accept” button. Wait for a while (about 40 ...

  • NetComm Gateway Series - page 22

    22 SmartVoice Gateway(s) User Guide YML832 Rev2 BigPond Click “BigPond Cable”. Enter User Name and Password and then click the “Accept” button at the bottom. DNS Settings Domain Name Server (DNS): While a gateway is accessing another gateway or computer with a hostname, it will look up the IP address from the DNS provided by the ISP . The I ...

  • NetComm Gateway Series - page 23

    SmartVoice Gateway(s) User Guide 23 YML832 Rev2 LAN interface mode •  Router: The system serves as a router . •  Bridge: The system ser ves as a bridge between WAN port and LAN port. (LAN default gateway will still be accessible for configuration). Network Settings (LAN) •  Network Settings (LAN): The gateway’ s LAN IP address and ...

  • NetComm Gateway Series - page 24

    24 SmartVoice Gateway(s) User Guide YML832 Rev2 QoS Settings WAN QoS • QoS (Quality of Service): Sets true bandwidth of your Internet connection to ensure sound quality during transmission. (When this function is enabled, the voice packet has the highest priority to ensure telecommunication quality while less bandwidth is assigned for data transm ...

  • NetComm Gateway Series - page 25

    SmartVoice Gateway(s) User Guide 25 YML832 Rev2 NA T/DDNS (NA T T raversal) If a gateway is set up behind an Internet sharing device, you can select either the NA T or STUN protocol. •  N A T Public IP: The IP address used b y the gateway should be a private address. Furthermore, users must set the Virtual Server Mapping in the Internet sharin ...

  • NetComm Gateway Series - page 26

    26 SmartVoice Gateway(s) User Guide YML832 Rev2 DDNS These settings are only necessary when the gatewa y is set up behind an Internet sharing device that uses a dynamic IP address and does not support DDNS. Y ou need to apply for an account with a DDNS ser vice from www .dyndns.org before you type in the following information. •  Ser ver addre ...

  • NetComm Gateway Series - page 27

    SmartVoice Gateway(s) User Guide 27 YML832 Rev2 T elephony Settings Prefix Number Rules •  T runk Dial Out Verify/ T runk Dial Out Replace: The system will transfer the number for all transit out calls through the FXO port. For example: If you transit out with 01907123456 , the system will replace it with 190601 907123456 . If you transit out ...

  • NetComm Gateway Series - page 28

    28 SmartVoice Gateway(s) User Guide YML832 Rev2 •  FXO Hunting Default Dial-Out: This will take effect as FXO Hunting VoIP call in option is set to Default Dial-Out . •  FXO Line VoIP call in options: The usage of this option is as same as FXO Hunting VoIP call in option. The Default Dial-Out refers to individual lines rather than a hunti ...

  • NetComm Gateway Series - page 29

    SmartVoice Gateway(s) User Guide 29 YML832 Rev2 •  Group Hunting: Select group hunting when there is an incoming call and the gateway will automatically assign an unassigned call according to the Hunting Priority . If Line 2 does not want to be set as an assigned line to receive any inbound calls, the function can be disabled. Users can also u ...

  • NetComm Gateway Series - page 30

    30 SmartVoice Gateway(s) User Guide YML832 Rev2 SIP Settings •  All Call through OutBound Proxy: An outbound proxy server handles SIP call signaling as a standard SIP proxy server would. Furthermore, it receives and transmits phone conversation traffic (media) in between two communication parties. This option tells the gateway to send and rec ...

  • NetComm Gateway Series - page 31

    SmartVoice Gateway(s) User Guide 31 YML832 Rev2 E.164 •  International Call Prefix Digit: Enter the International call prefix. •  Countr y Code: Select the desired country code. •  Long Distance Call Prefix Digit: The long-distance prefix digit for making a long-distance call. •  Area Code: Please enter the area code. • ? ...

  • NetComm Gateway Series - page 32

    32 SmartVoice Gateway(s) User Guide YML832 Rev2 •  Proxy Ser ver Realm: This is used for gateway SIP account authentica tion in a SIP server . In most cases, the gateway can automatically detect your SIP ser ver realm. So you can leave this option as blank. However , if your SIP server requires you to use a specific realm you can manually typ ...

  • NetComm Gateway Series - page 33

    SmartVoice Gateway(s) User Guide 33 YML832 Rev2 FXS/ FXO Representative number registers to Proxy: Assuming that your registered ID and password are individual, the settings should be as above: •  FXS Representative Number: Register all FXS ports as a hunting group. • FXO Representative Number: Register all FXO ports as a hunting group. All ...

  • NetComm Gateway Series - page 34

    34 SmartVoice Gateway(s) User Guide YML832 Rev2 Private Network Users can establish a private network by using the Phone Book Manager Ser vice. The Phone Book Manager Service is different from using the Proxy . The gateway is able to register with the Phone Book Manager Service and the SIP Proxy at the same time. Server Settings •  Enable Phon ...

  • NetComm Gateway Series - page 35

    SmartVoice Gateway(s) User Guide 35 YML832 Rev2 NOTE: When the ga teway is configured as Phone Book Manager server , it can also be configured as a client at the same time by enabling Register to Phone Book Manager option. This means the gateway also shares its Private Gateway Number to other clients which register on it. Private Network Numbers ...

  • NetComm Gateway Series - page 36

    36 SmartVoice Gateway(s) User Guide YML832 Rev2 Calling Features •  Do Not Disturb: It will only be able to call out when it is enabled. All incoming calls will be restricted. •  Unconditional Forward: All incoming calls will be forwarded to the “Forwarding Number” automatically . If it forwards to FXO, it onl y make FXO hook off, not ...

  • NetComm Gateway Series - page 37

    SmartVoice Gateway(s) User Guide 37 YML832 Rev2 Advanced Options NOTE: There are two levels to enter W eb. Administrator is a ble to change all settings. Web UI only changes some settings. •  Administrator’s name and P assword: Enter administrator name and password, which has the highest level of control of the gateway . •  Web UI Login ...

  • NetComm Gateway Series - page 38

    38 SmartVoice Gateway(s) User Guide YML832 Rev2 •  Payload T ype: payload type of RFC2833. •  Uses Second CPT for VoIP Call: This function is usually applied when the user selects VoIP as the primary path for outgoing calls and PSTN as the backup. By enabling this function, the ga teway will generate a different set of tones to inform the ...

  • NetComm Gateway Series - page 39

    SmartVoice Gateway(s) User Guide 39 YML832 Rev2 Line Settings •  Listening Volume: Adjusts the hearing volume. •  Speaking Volume: Adjusts the speaking volume. •  T one Volume: This setting will be applied to all tones generated b y the VoIP gateway including Dial T one, Busy T one, and so on. •  Flash Time: FXS: Used to adjust ...

  • NetComm Gateway Series - page 40

    40 SmartVoice Gateway(s) User Guide YML832 Rev2 Codec Settings •  Preferred Codec T ype: Since dif ferent voice codecs have different compression ratios, so the sound quality and occupied bandwidths will also be different. It is recommended that you use the default provided (G.729) because it is popular and will provide better sound quality . ...

  • NetComm Gateway Series - page 41

    SmartVoice Gateway(s) User Guide 41 YML832 Rev2 Fax Settings •  T .38: The T .38 protocol is used for better and faster facsimile transmission. So it is recommended to enable this function to gain better fax quality . When this function is enabled, please select UDP or TCP . If selecting TCP and some gateways cannot use the Fax function, pleas ...

  • NetComm Gateway Series - page 42

    42 SmartVoice Gateway(s) User Guide YML832 Rev2 Drop Inactive Call •  Silence Detection Threshold: The volume below the threshold is used as a standard to determine whether or not to hang up the phone. •  Drop Silent Call Timeout: If the detected volume is below the threshold and the time exceeds the silence detection interval, the system ...

  • NetComm Gateway Series - page 43

    SmartVoice Gateway(s) User Guide 43 YML832 Rev2 Digit Map There are 50 sets of leading digit entries to choose voice routing interface – Auto select, PSTN or VoIP . •  Default Call Route: The default call route can be Auto, V oIP , PSTN and Deny . Auto (VoIP first): The call route is V oIP first, and the next is PSTN. VoIP: The call route ...

  • NetComm Gateway Series - page 44

    44 SmartVoice Gateway(s) User Guide YML832 Rev2 Phone Book The system can set up and store 100 phone numbers in the phone book and provide an IP address query when calling other Gateway(s). If no Phone book manager is set within a Gateway group, then all Gateway systems have to set up phone data for each V oIP gateway to communicate with each other ...

  • NetComm Gateway Series - page 45

    SmartVoice Gateway(s) User Guide 45 YML832 Rev2 Speed Dial This system can set up 100 numbers for speed dialing. Setting methods are as follows: Method 1- Single mapping: Fill a short code into the “Speed Dial Code” column, and enter the desired phone number into the “Number T o Dial” column. For example, pick up the handset and dial 55# an ...

  • NetComm Gateway Series - page 46

    46 SmartVoice Gateway(s) User Guide YML832 Rev2 Caller Filter This function is used to allow or deny the SIP Invite message from the Proxy list ONL Y . •  Filter IP Address: Enter the IP address that you would like to allow/deny . •  Subnet mask: Enter the subnet mask that is applied to the IP that entered in the Filter IP address field. ...

  • NetComm Gateway Series - page 47

    SmartVoice Gateway(s) User Guide 47 YML832 Rev2 T ransit Call Control If you wish to restrict a general user (one who is not required to enter the PIN code) to local calls only and prohibit him/her from making long-distance calls started with a prefix “0”, do the following steps: 1. Enable the Outbound Call Control function, 2. Set the PIN cod ...

  • NetComm Gateway Series - page 48

    48 SmartVoice Gateway(s) User Guide YML832 Rev2 Dialing principle to enable PIN code *Inbound Call Control PIN Code * Outbound Call Control PIN Code * Phone number Using * to the separate PIN code and the phone number based on actual settings. The PIN can also be omitted. The actual operation is shown below: • If making a call from Gateway A to G ...

  • NetComm Gateway Series - page 49

    SmartVoice Gateway(s) User Guide 49 YML832 Rev2 Long-Distance Control T a ble This table controls the level of authority of an outgoing (transit out) call that is dialed through FXO and diverted to PSTN, as below: Descriptions: •  Digit strings in this table are prefixes that the gatewa y will check on dialed numbers in transit out calls. • ...

  • NetComm Gateway Series - page 50

    50 SmartVoice Gateway(s) User Guide YML832 Rev2 CPT/Cadence Settings CPT/Cadence setting parameters serve as the basis of an FXO interface to determine whether or not a PSTN-call receiving party has hung up the phone. If the following parameters differ from the parameters of the actual assigned lines, it could cause the FXO to continue to engage a ...

  • NetComm Gateway Series - page 51

    SmartVoice Gateway(s) User Guide 51 YML832 Rev2 NOTE: T o cope with different local PSTN and different PBX models, the system provides auto busy tone cadence learning to prevent the FXO from engaging a line. However , if the line of the receiving party is engaged and his/her PSTN uses a voice prompt to replace the traditional beep sound, then the s ...

  • NetComm Gateway Series - page 52

    52 SmartVoice Gateway(s) User Guide YML832 Rev2 Direct Connection to PSTN Note: The above diagrams show a 4-port SmartVoice gateway for illustration purposes. An 8 port SmartVoice gateway could also be used depending upon your network requirements. •  Connect one of the trunk lines to the Gateway FXO Port. •  The line of “Dial Number” ...

  • NetComm Gateway Series - page 53

    SmartVoice Gateway(s) User Guide 53 YML832 Rev2 Once detection of a busy tone is in progress, the system will dial the number to be tested (in this case 36008913). After it rings pick up the phone and enter”#”, then hang up. The system will then detect a busy tone automatically . After detecting it will be as below: ...

  • NetComm Gateway Series - page 54

    54 SmartVoice Gateway(s) User Guide YML832 Rev2 Connected to a PBX Extension Line If the gateway is connected to a PBX extension line, then the busy tone of both the PBX and the PSTN must be detected. Connecting to a PBX extension line and detecting the busy tone of the PBX 36008913 307 3 01 Note: The above diagrams show a 4-port SmartVoice gateway ...

  • NetComm Gateway Series - page 55

    SmartVoice Gateway(s) User Guide 55 YML832 Rev2 Connected to a PBX extension line to detect the busy tone of PSTN 36008913 307 301 36 0 08 914 Note: The above diagrams show a 4-port SmartVoice gateway for illustration purposes. An 8 port SmartVoice gateway could also be used depending upon your network requirements. •  Connect one of the PBX e ...

  • NetComm Gateway Series - page 56

    56 SmartVoice Gateway(s) User Guide YML832 Rev2 Filling in the CPT T able Fill in the table after the detection is completed as below , where the values are the frequency and On- and-Off ratio detected. Please click the “Accept” button. If connecting the Gateway to a PBX extension line, please do not set the detected busy tone of the PBX and th ...

  • NetComm Gateway Series - page 57

    SmartVoice Gateway(s) User Guide 57 YML832 Rev2 Current Status and System Information These two pages show that the status of V oIP Ga teway . There are Port Status, Server Registra tion Status, WAN Port Information, LAN Port Informa tion and Hardware. •  Port Status: It includes if each port registers to Proxy successfully , the lasted dialed ...

  • NetComm Gateway Series - page 58

    58 SmartVoice Gateway(s) User Guide YML832 Rev2 RTP Packet Summary Displays the information of the last finished call. It contains peer IP , peer port, packets sent, packet received and packet lost. Press the Refresh button to get the latest RTP Packet Summary . Voice quality can be degraded significantly if packet lost exceeds 5%. T o avoid high ...

  • NetComm Gateway Series - page 59

    SmartVoice Gateway(s) User Guide 59 YML832 Rev2 STUN Inquiry Using “STUN Inquiry” to detect your IP sharing device’ s NA T type and communication between STUN server and client (built-in SmartVoice gateway). NO TE: If detected NA T type is “Symmetric NA T”, then the gateway is not able to traverse the NA T of your Internet sharing devices ...

  • NetComm Gateway Series - page 60

    60 SmartVoice Gateway(s) User Guide YML832 Rev2 Ping T est Use “ping” to identify if the remote peer is reachable. Fill in remote IP address and click “T est” will start the test. ...

  • NetComm Gateway Series - page 61

    SmartVoice Gateway(s) User Guide 61 YML832 Rev2 Port Filtering Port filtering enables you to control all data that can be transmitted in routers; principles of filtering- --When the port used at the source end is within the limited scope , it will be filtered without transmission. •  Enable port filtering: whether to enable this function o ...

  • NetComm Gateway Series - page 62

    62 SmartVoice Gateway(s) User Guide YML832 Rev2 IP Filtering IP Filtering is to limit internal users from accessing the Internet. •  IP: Input the IP address that you want to filter; the limited IP address will be unable to transmit the data to the Internet. •  TCP/UDP: Choose to either filter TCP or UDP , or choose to filter both. • ...

  • NetComm Gateway Series - page 63

    SmartVoice Gateway(s) User Guide 63 YML832 Rev2 MAC Filtering MAC (Media Access Control) address filtering is to filter the transmission of data by network card physical address. MAC: input MAC that will be limited to accessing Internet. ...

  • NetComm Gateway Series - page 64

    64 SmartVoice Gateway(s) User Guide YML832 Rev2 Virtual Server Enabling the users on Internet to access the WWW , FTP and other services under your NA T . When remote user are accessing Web or FTP servers through WAN end IP address, it will be routed to the ser ver at the internal LAN end and be routed to the server at the internal LAN end as appro ...

  • NetComm Gateway Series - page 65

    SmartVoice Gateway(s) User Guide 65 YML832 Rev2 DMZ Lets the server on the LAN to be directly exposed to the Internet for accessing da ta. Either this function or the virtual server can be selected for use. ...

  • NetComm Gateway Series - page 66

    66 SmartVoice Gateway(s) User Guide YML832 Rev2 URL Filter URL filter is used to deny device from LAN accessing specific web sites. The system will block the URL that contains the string. ...

  • NetComm Gateway Series - page 67

    SmartVoice Gateway(s) User Guide 67 YML832 Rev2 Special Applications Provide multiple connections for special applications. •  Name: The name of the special application. •  Incoming T ype: The protocol used by the special application. •  Incoming Port range: Port range on the WAN side that will be used to access the application. • ...

  • NetComm Gateway Series - page 68

    68 SmartVoice Gateway(s) User Guide YML832 Rev2 DoS Prevention Settings •  Enable DoS Prevention: T o prevent DoS from WAN. •  Enable DoS Prevention on LAN: T o prevent DoS from LAN. •  Packet/Second: If the same type of packets received in one second is more than the specified value, then it will be treated as attacks. And VoIP gat ...

  • NetComm Gateway Series - page 69

    SmartVoice Gateway(s) User Guide 69 YML832 Rev2 •  Enable Source IP Blocking: Block the IP . • Blocking Time: The time to block the IP . ...

  • NetComm Gateway Series - page 70

    70 SmartVoice Gateway(s) User Guide YML832 Rev2 NTP (Network Time Protocol) Time Zone: Set the Time Zone where VoIP gateway resides. Time Server #1~#3: Set the Time Server where VoIP gateway should sync up during start up. (NTP protocol) Backup and Restore (Configuration) Y ou can backup settings to a file and restore settings from that file. Y ...

  • NetComm Gateway Series - page 71

    SmartVoice Gateway(s) User Guide 71 YML832 Rev2 Provision Settings Options in this section are only required for VoIP networks in which provisioning system has implemented. Fill in the parameters needed of Provision Server from your ser vice provider . ...

  • NetComm Gateway Series - page 72

    72 SmartVoice Gateway(s) User Guide YML832 Rev2 System Operations (Save Settings) Some settings are effective by Restart . Remember to save all settings by Save Settings before to restart. •  Save Settings: Save settings after completing. The new settings will take effect after the system is restarted. Please select “Save Settings”. • ? ...

  • NetComm Gateway Series - page 73

    SmartVoice Gateway(s) User Guide 73 YML832 Rev2 Software Upgrade Gateway provides software upgrade function from a remote end. Please consult your service provider for all following details. •  Upgrade Ser ver: Choose the server type. •  Software Upgrade Ser ver IP: Enter the software server IP address. •  Software Upgrade Ser ver P ...

  • NetComm Gateway Series - page 74

    74 SmartVoice Gateway(s) User Guide YML832 Rev2 Logout Gateway only allows one user to login at a time, so whenever a change is made, please save the settings, restart the system, or logout to avoid the situation where other users cannot login to change settings. ...

  • NetComm Gateway Series - page 75

    SmartVoice Gateway(s) User Guide 75 YML832 Rev2 4. Configuring the Gateway via IVR Preparation •  Install the Gateway according to the instructions as described in Chapter 2. •  If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet Mask, and Default gateway). Please contact your local Internet Servi ...

  • NetComm Gateway Series - page 76

    76 SmartVoice Gateway(s) User Guide YML832 Rev2 IVR (Interactive Voice Response) The gateway provides a convenient IVR function. Users only need to pick up a handset and enter the function code for the query and setting. A PC is not required. NOTE: After finishing the settings, make sure the new settings are saved. This is so that the new settings ...

  • NetComm Gateway Series - page 77

    SmartVoice Gateway(s) User Guide 77 YML832 Rev2 IVR Functions T able Function Code Description Example 111/101 WAN Port IP address Set/Query Use in conjunction with function code 114 , select 1 for a Static IP function. 112/102 WAN Port Subnet Mask Set/Query 113/103 WAN Port Default Gateway Set/Query 114/104 Current Network IP Access Set/Query (1: ...

  • NetComm Gateway Series - page 78

    78 SmartVoice Gateway(s) User Guide YML832 Rev2 Function Code Description Example 215/205 Set/Query Gateway T elephone Number (Representative Number) 216/206 Set/Query the extension number of Line 1. 217/207 Set/Query the gateway web configuration interface port number 109 Restoring factory default IP address configuration A static IP address for ...

  • NetComm Gateway Series - page 79

    SmartVoice Gateway(s) User Guide 79 YML832 Rev2 IP Configuration Settings (WAN port) Static IP Settings NOTE: Complete static public/private IP settings should include a static IP (Option 1 under 114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your local Internet Service Provider (ISP) if you have an y question ...

  • NetComm Gateway Series - page 80

    80 SmartVoice Gateway(s) User Guide YML832 Rev2 Select PPPoE • After entering IVR mode, dial 114 . • After hearing “ Enter value ”, dial 3 (to select PPPoE). PPPoE Account Settings •  After entering IVR mode, dial 121 . •  After hearing “ Enter v alue ”, enter the account number , followed by ” # ”. Example: If the account ...

  • NetComm Gateway Series - page 81

    SmartVoice Gateway(s) User Guide 81 YML832 Rev2 PPPoE Character Conversion T able Number Input Key Upper Case Letter Input Key Lower Case Letter Input Key Symbol Input Key 0 00 A 11 A 41 @ 71 1 01 B 12 B 42 • 72 2 02 C 13 C 43 ! 73 3 03 D 14 D 44 “ 74 4 04 E 15 E 45 $ 75 5 05 F 16 F 46 % 76 6 06 G 17 G 47 & 77 7 07 H 18 H 48 ‘ 78 8 08 I 1 ...

  • NetComm Gateway Series - page 82

    82 SmartVoice Gateway(s) User Guide YML832 Rev2 5. Dialing and dialed number routing principle Instruction •  After a phone number is entered, dial # to call out immediately or , wait until the “Inter DTMF Timeout” expires (defined in “Advanced Options”, default=4 seconds). •  If the phone number fits the setting of Digit Map, t ...

  • NetComm Gateway Series - page 83

    SmartVoice Gateway(s) User Guide 83 YML832 Rev2 Start Enter a phone number (D#) Is (D#) defined in Speed Dial table? Does this gateway has an FXO p ort? End Dial out as defined in the first match case through the gateway Dial the number defined in SpeedDial tabl e Dial (D#) through the first av ailable FXO port to PSTN No Yes No No No No No Yes Yes ...

  • NetComm Gateway Series - page 84

    84 SmartVoice Gateway(s) User Guide YML832 Rev2 Appendix A: Glossar y 10BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps. Also known as Category 3 (CAT 3) wiring. See also data rate, Ethernet. 100BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 100 Mbps. Also ...

  • NetComm Gateway Series - page 85

    SmartVoice Gateway(s) User Guide 85 YML832 Rev2 DHCP relay Dynamic Host Configuration Protocol relay. A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses. Each of the My ADSL Modem’s interfaces can be configured as a DHCP relay . See DHCP . DHCP server Dyn ...

  • NetComm Gateway Series - page 86

    86 SmartVoice Gateway(s) User Guide YML832 Rev2 hop When you send data through the Internet, it is sent first from your computer to a router , and then from one router to another until it finally reaches a router that is directly connected to the recipient. Each individual “leg” of the data’ s journey is called a hop. hop count The number o ...

  • NetComm Gateway Series - page 87

    SmartVoice Gateway(s) User Guide 87 YML832 Rev2 Microfilter In splitterless deployments, a microfilter is a device that removes the data frequen- cies in the DSL signal, so that telephone users do not experience interference (noise) from the data signals. Microfilter types include in-line (installs between phone and jack) and wall-mount (telepho ...

  • NetComm Gateway Series - page 88

    88 SmartVoice Gateway(s) User Guide YML832 Rev2 protocol A set of rules governing the transmission of data. In order for a da ta transmission to work, both ends of the connection have to follow the rules of the protocol. remote In a physically separate location. For example, an employee away on travel who logs in to the company’ s intranet is a r ...

  • NetComm Gateway Series - page 89

    SmartVoice Gateway(s) User Guide 89 YML832 Rev2 TFTP T rivial File T ransfer Protocol. A protocol for file transfers, TFTP is easier to use than File T ransfer Protocol (FTP) but not as capable or secure. TTL Time T o Live A field in an IP packet that limits the life span of that packet. Originall y meant as a time duration, the TTL is usually re ...

  • NetComm Gateway Series - page 90

    90 SmartVoice Gateway(s) User Guide YML832 Rev2 Appendix B: Cable Information This cable information is provided for your reference only . Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer . If you are unsure about which cable to use or which socket to connect it to, please refer to ...

  • NetComm Gateway Series - page 91

    SmartVoice Gateway(s) User Guide 91 YML832 Rev2 Straight and crossover cable configuration There are two types of the wiring: Straight-Through Cables and Crossover Cables. Categor y 5 UTP/STP cable has eight wires inside the sheath. The wires form four pairs. Straight-Through Cables has same pinouts at both ends while Crossover Cables has a differ ...

  • NetComm Gateway Series - page 92

    92 SmartVoice Gateway(s) User Guide YML832 Rev2 Appendix C: Registration and Warranty Information All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide. However some pro ...

  • NetComm Gateway Series - page 93

    SmartVoice Gateway(s) User Guide 93 YML832 Rev2 Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transferable; 2. This warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. The ...

  • NetComm Gateway Series - page 94

    NetComm Limited ABN 85 002 490 486 PO Box 1200, Lane Cove NSW 2066 Australia E – sales@netcomm.com.au W – www .netcomm.com.au ...

Manufacturer NetComm Category Network Router

Documents that we receive from a manufacturer of a NetComm Gateway Series can be divided into several groups. They are, among others:
- NetComm technical drawings
- Gateway Series manuals
- NetComm product data sheets
- information booklets
- or energy labels NetComm Gateway Series
All of them are important, but the most important information from the point of view of use of the device are in the user manual NetComm Gateway Series.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals NetComm Gateway Series, service manual, brief instructions and user manuals NetComm Gateway Series. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product NetComm Gateway Series.

Similar manuals

A complete manual for the device NetComm Gateway Series, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use NetComm Gateway Series by users. Manuals are usually written by a technical writer, but in a language understandable to all users of NetComm Gateway Series.

A complete NetComm manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual NetComm Gateway Series - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the NetComm Gateway Series, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the NetComm Gateway Series, that we can find in the current document
3. Tips how to use the basic functions of the device NetComm Gateway Series - which should help us in our first steps of using NetComm Gateway Series
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with NetComm Gateway Series
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of NetComm Gateway Series in a specific country, if it was not possible to solve the problem on our own.

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