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Manual Avaya 4630

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  • Avaya 4630 - page 1

    4630/4630SW IP T elephone Release 2.0 User’ s Guide 555-233-764 Issue 2 .0 December 2003 ...

  • Avaya 4630 - page 2

    Copyright 20 03, A vaya Inc. All Rights Reserv ed Notice Every ef f ort was made to ensu re that th e informa ti on in this docume nt was comp lete and a ccurate at the time of printing. However , info rmation is subjec t to chang e. Wa r r a n t y A vaya Inc . provid es a lim ited w arranty on this product . Ref er to your sales ag reement to e st ...

  • Avaya 4630 - page 3

    Electromagne tic Comp atibility (EM C ) Standa rds This pro duc t c om plies wit h and conforms to the followi ng internati ona l EMC standards an d all releva nt na t ion al deviations: Limits and M ethods o f Measure ment of Radi o Interf erence o f Informat io n T echn ology Equi pm e nt, CISPR 22: 199 7 and EN550 22: 1998. Inform a ti on T ech ...

  • Avaya 4630 - page 4

    Japan For 46 30: This is a Class A pr odu ct based on the stand ard of the V o lun tary Control C ounc i l for Interferen ce by Informa tion T ec hn ology Equi pmen t (VC CI ) . If this equip men t is used in a domes t ic environm ent, ra dio disturb ance ma y occu r , in which c ase, the user may be requi red to take cor rective ac tions. For 46 3 ...

  • Avaya 4630 - page 5

    Contents Issue 2. 0 Dece mber 2003 v Abou t This G uide xi ■ Over view xi ■ Inten ded Audie nce xi ■ Issu e Date xi ■ How to Us e This Docume nt xii ■ Docu ment Organ ization xii ■ Conv en tion s Use d xiii Symbol ic Conv entions xiii Typog raphi c Conv en tio ns xiii ■ Rel ated Docu ment at ion/ Traini ng xii i 1 Introducing Your 463 ...

  • Avaya 4630 - page 6

    Contents vi Issue 2.0 Decem ber 2003 2 Using Your 4630/4630SW IP Telephone 2-1 ■ Introdu ction 2- 1 ■ Makin g Calls 2-2 Manua l Dialin g 2-2 Automati c (Spe ed) Dialing 2-3 Calling a Party From the Ca ll Log 2-5 Calling a Party F rom the Dir ectory 2-5 Calling a Party From th e Web Ac cess Appl ication 2-6 ■ Rec eiving C alls 2-6 ■ Call Han ...

  • Avaya 4630 - page 7

    Contents Issue 2. 0 Dece mber 200 3 vii 5 Using the Directory Application 5-1 ■ Introdu ction 5- 1 ■ About th e Directory 5- 1 ■ Locating a Phone Num ber Using th e Director y 5-2 ■ Call ing a Pe rson Liste d in the Directory 5-4 ■ Adding a Director y Entry to a Speed Dial Group 5-5 ■ Resolv ing Searc h- or Dir ectory-Re lated Pr oblems ...

  • Avaya 4630 - page 8

    Contents viii Issue 2.0 Decem ber 2003 8 4630/4630SW IP Telephone Options 8-1 ■ Introdu ction 8- 1 ■ Acce ssing th e Options and Pr eference s Scre en 8-1 ■ Touc hscreen O ptions 8-2 Setting the Sc reen Idle Timeou t Duration 8-2 Setting the Key bo ard Layo ut 8-3 Setting But ton Cli ck Feedba ck 8-4 Calibr ating the Scr een 8-4 Cleaning the ...

  • Avaya 4630 - page 9

    Contents Issue 2.0 Decem ber 2003 ix 9 Headsets and Handsets 9-1 ■ Introdu ction 9- 1 ■ Head sets for 4600 Serie s IP Telep hones 9-1 ■ Hand sets for 4600 Serie s IP Telep hones 9-2 10 Troubleshooting 10-1 ■ Introdu ction 1 0-1 ■ Basic T rouble shooting 10- 2 ■ Trou bleshoot ing 4630 A pplicat ions 10-5 ■ Resetti ng and Pow er Cycl in ...

  • Avaya 4630 - page 10

    Contents x Issue 2 .0 Decemb er 2003 ...

  • Avaya 4630 - page 11

    Issue 2 .0 Decemb er 2003 xi About T his Guid e 0 Overv iew 0 This guid e cover s how to use your 463 0/4630SW IP T elep hone. The 4630/4630S W is s imple to u se while offerin g the latest a dvances in telep hony system s. IP (In ternet Pr otocol) te lephon es obtain their op erationa l characte ristics from yo ur central telephone server r ather ...

  • Avaya 4630 - page 12

    How to Use Th is Document About Th is Gui de xii Issu e 2.0 Dec ember 2003 How to Use This Do cument 0 This g uide is or ganized to help you find topi cs in a logical man ner . Read it fr om start to finish to get a thor ough unders tandin g of how to use your 463 0/4630SW IP T elephon e, or re view the T abl e of Conten ts or Inde x to loc ate inf ...

  • Avaya 4630 - page 13

    About This Gui de Conventions Used Issue 2.0 Decem ber 2003 xiii Conventions Used 0 This guid e uses th e followi ng textual , symbol ic, and typo graphic conven tions to help you interpret i nformation. Symbolic Conventions 0 T ypographic Conventions 0 This guid e uses th e followi ng typogr aphic conv entions: Related Documentation/T r aining 0 T ...

  • Avaya 4630 - page 14

    Related Doc umentatio n/Trainin g About Th is Gui de xiv Issue 2.0 Decem ber 2003 ...

  • Avaya 4630 - page 15

    Issue 2.0 Decem ber 2003 1-1 1 Intro ducing Y our 463 0/4630SW IP T elephone 1 Introduction 1 The 4630 and 4630S W IP T eleph ones a re new an d innovat ive telep hones tha t combine traditio nal telephony feature s with an e asy-to-use touchscre en, exci ting display options such a s a stock ticker , an d acces s to the World Wide Web. Us ing a ph ...

  • Avaya 4630 - page 16

    Introduc tion Introduci ng Yo ur 4630/46 30SW IP T elephone 1-2 Issue 2.0 December 2 003 The 4630/4630S W IP T elephone 1 The 4630 and 4630S W IP tele phones ar e multi- line phones , typicall y with fr om 3 to 5 call appeara nce (incom ing/outgo ing) lin es, up to 2 1 admini strable F eature buttons ( as assigne d by your System Ad ministr ator , ...

  • Avaya 4630 - page 17

    Introduc ing Your 46 30/4630 SW IP Tel ephone Intr oduction Issue 2.0 Decem ber 2003 1-3 T a ble 1 -1. 4630/4630SW IP T elephone Button/ Feature Descript ions Callout Numb er Button/F eature Name Button/F eature Description 1 Scree n Brightness Control This dial adj usts t he display screen ’s brightn ess, and is located on the bac k side of the ...

  • Avaya 4630 - page 18

    Usin g the To uchscree n Introduci ng Your 4630/4630S W IP T elephone 1-4 Issue 2.0 December 2 003 Usi ng the T ouchs cree n 1 New 4630 IP T ele phone users ma y be unfamili ar with touch ing a screen to ini tiate an action or feature instead o f press ing a butto n. Once you begin us ing your phone on a regular bas is, you wil l find it has be en ...

  • Avaya 4630 - page 19

    Introduc ing Your 46 30/4630 SW IP Tel ephone 4630/4630S W IP T elephone A pplication s Issue 2.0 Decem ber 2003 1-5 ■ Clean the s creen on a regular basis us ing scree n wipes or a nother non-abr asive pro duct des igned for thi s purpo se. ■ If the d isplay “ti mes out” ( goes bla nk) due to inactivi ty , touch the scr een, pick up the ha ...

  • Avaya 4630 - page 20

    4630/46 30SW IP Telephone A pplicat ions Introduci ng Your 4630/4630S W IP T elephone 1-6 Issue 2.0 December 2 003 Phone Application 1 The pr imary appl ication is the Phone appl ication , through w hich you can mak e calls or select admini stered Featu re buttons fr om the Feature butto n panel on the right side of the sc reen. Wh en the Phon e ap ...

  • Avaya 4630 - page 21

    Introduc ing Your 46 30/4630 SW IP Tel ephone 4630/4630S W IP T elephone A pplication s Issue 2.0 Decem ber 2003 1-7 Call Log Applicati on 1 The C all Log application p rovide s a list of u p to 100 ou tgoing and incomin g (answered and una nswered ) calls. Th is appli cation also allo ws yo u to call a person directly fro m the Call Log scree n an ...

  • Avaya 4630 - page 22

    4630/46 30SW IP Telephone A pplicat ions Introduci ng Your 4630/4630S W IP T elephone 1-8 Issue 2.0 December 2 003 Directory Appli cat ion 1 The Direct ory appl ication allows user s whose Sy stem Adm inistrator has establi shed a Corpor ate phone direct ory to s earch for t elephone n umbers by name and to initi ate direct dialing f rom the Di rec ...

  • Avaya 4630 - page 23

    Introduc ing Your 46 30/4630 SW IP Tel ephone 4630/4630S W IP T elephone A pplication s Issue 2.0 Decem ber 2003 1-9 V oice Mail Applicat ion 1 The Vo i c e M a i l applica tion al lows us ers whos e Syste m Administ rator ha s establi shed a li nk to thei r corpor ate voic e messag ing system to retri eve, re spond to, and man age the ir messag es ...

  • Avaya 4630 - page 24

    4630/46 30SW IP Telephone A pplicat ions Introduci ng Your 4630/4630S W IP T elephone 1-10 Issue 2.0 December 20 03 We b Access Application 1 The Web Acc ess appli cation offers a w ay to b rowse an d connec t to speci fic Corporate In tranet in formatio n, as well as to Avaya suppo rt for the 4630 IP T elephon e. Y our System Administr ator has es ...

  • Avaya 4630 - page 25

    Introduc ing Your 46 30/4630 SW IP Tel ephone 4630/4630S W IP T elephone A pplication s Issue 2.0 Decem ber 2003 1-11 About the Stock Ticker 1 Beca use it is so a dvanced, your 4630 IP T elephone can even pro vide you w ith an “at a gl ance” vie w of curre nt stock m arket qu otes on u p to 16 s elected s tocks and up to 3 maj or market indices ...

  • Avaya 4630 - page 26

    4630/46 30SW IP Telephone A pplicat ions Introduci ng Your 4630/4630S W IP T elephone 1-12 Issue 2.0 December 20 03 4630/4630SW IP T elephone Security 1 T elephon e security involves p reventi ng unauthor ized use o f your phon e by others. Y ou c an log your phone off when y ou will be out of the office for a p eriod of tim e, and lock your phone ...

  • Avaya 4630 - page 27

    Introduc ing Your 46 30/4630 SW IP Tel ephone 4630/4630S W IP T elephone A pplication s Issue 2.0 Decem ber 2003 1-13 2. Depend ing on whic h screen is disp laye d, choose one of the f ollowing option s: 3. T o make or answe r a call wh ile the di splay i s locked, lift the ha ndset, activat e the heads et, or activ ate the Spe aker bu tton as y ou ...

  • Avaya 4630 - page 28

    4630/46 30SW IP Telephone A pplicat ions Introduci ng Your 4630/4630S W IP T elephone 1-14 Issue 2.0 December 20 03 Logging Off the Phone 1 Log your 4630 IP T e lephon e off to preve nt unautho rized use during an a bsence or to protec t your uniq ue set of administ ered featu res (suc h as your S peed Dial list) when the ph one is s hared by multi ...

  • Avaya 4630 - page 29

    Introduc ing Your 46 30/4630 SW IP Tel ephone 4630/4630S W IP T elephone A pplication s Issue 2.0 Decem ber 2003 1-15 Display Screen Backlighting 1 Y our 4 630 IP T el ephone’s displ ay has tw o brightn ess level s, one si gnifyin g an active state and th e other s ignifyi ng an idl e state. NOTE: Y ou can set the brigh tness le vel and th e idle ...

  • Avaya 4630 - page 30

    4630/46 30SW IP Telephone A pplicat ions Introduci ng Your 4630/4630S W IP T elephone 1-16 Issue 2.0 December 20 03 ...

  • Avaya 4630 - page 31

    Issue 2.0 Decem ber 2003 2-1 2 Using Y o ur 463 0/4630S W IP T elephone 2 Introduction 2 This cha pter desc ribes how to make c alls and receive calls. Th e telephon e Feature bu ttons that a ssist i n call hand ling ar e also cov ered in th is chapter . When th e Phone appl ication screen is acti ve, the foll owing (adm inistered ) Feature buttons ...

  • Avaya 4630 - page 32

    Introduc tion Using Your 463 0/4630SW IP Tele phone 2-2 Issue 2.0 December 2 003 Making Calls 2 Y ou h ave sev eral ways of making calls, as desc ribed i n this se ction. NOTE: Y ou can set a n option fo r what di splays on a n outgoing call. See Phone Applic ation Op tions in Chapter 8 for de tails. Manu a l D ia l ing 2 Dial a call ma nuall y by ...

  • Avaya 4630 - page 33

    Using Yo ur 4630/4 630SW IP Telepho ne Intr oduction Issue 2.0 Decem ber 2003 2-3 3. Pick u p the handset, activate the hands et if desi red, or us e the Speaker phone to p roceed w ith the ca ll. 4. Hang up the handset, d eactiva te the hands et or pres s the Speakerp hone ( ) button t o end the c all. Auto m atic (S p e ed) Di a lin g 2 Autom ati ...

  • Avaya 4630 - page 34

    Introduc tion Using Your 463 0/4630SW IP Tele phone 2-4 Issue 2.0 December 2 003 Speed Dialing a party on a Group List 2 The 4630 /4630SW I P T elephone ’s advanced capabil ities allow up to 12 0 speed dial entr ies. Thus , speed d ialing usi ng Grou p Lists a s descri bed in the following procedu res is c onvenient and efficient. 1. Select t he ...

  • Avaya 4630 - page 35

    Using Yo ur 4630/4 630SW IP Telepho ne Intr oduction Issue 2.0 Decem ber 2003 2-5 Calling a Party From the Call Log 2 Y our te lephon e maintai ns a log of u p to 100 outgoing, answered, an d unanswer ed calls to/from y our phone . NOTE: If all c all appea rance line s are in us e, the Call Log featur e will not p roceed with dia ling. 1. With the ...

  • Avaya 4630 - page 36

    Receiv ing Call s Using Yo ur 4630/46 30SW IP Telepho ne 2-6 Issue 2.0 December 2 003 Calling a Party From the Web Access Appli cati on 2 Y our 4 630’s optional Web Access applicat ion is c apable of automatic ally diali ng web links that have been des ignated by the web author as phone number s. T o call a party via a web link, just sel ect that ...

  • Avaya 4630 - page 37

    Using Yo ur 4630/4 630SW IP Telepho ne Receiving Calls Issue 2.0 Decem ber 2003 2-7 Call Hand ling F eatures 2 Use the Fe ature butto n panel in the display a rea or the phone’s dedicate d Featur e buttons to access call handl ing featur es whil e on a cal l. Conference 2 The Confe rence featur e allows y ou to conf erence up to the maxi mum numb ...

  • Avaya 4630 - page 38

    Receiv ing Call s Using Yo ur 4630/46 30SW IP Telepho ne 2-8 Issue 2.0 December 2 003 Retr ie v i n g th e h e ld cal l 2 Select ( press ) the ca ll appear ance li ne of th e held ca ll. The call is now ac tive. Mute 2 During a n active ca ll, the Mu te feature prevents th e party w ith whom you are speaki ng from he aring y ou. This fea ture is mo ...

  • Avaya 4630 - page 39

    Using Yo ur 4630/4 630SW IP Telepho ne Receiving Calls Issue 2.0 Decem ber 2003 2-9 Redialing using a li st of t he last eight numbers called 2 1. Select the Redi al ( ) Feature b utton. The Redi al screen disp lays the la st eig ht unique n umbers dialed. NOTE: Follow ing a powe r-up or ph one rese t, the Redia l list d isplays o nly those nu mber ...

  • Avaya 4630 - page 40

    Receiv ing Call s Using Yo ur 4630/46 30SW IP Telepho ne 2-10 Issue 2.0 December 20 03 Changing from the Speakerphone to the handset 2 Pick u p the hands et and tal k. The Spe aker and the corre sponding ind icator nex t to the Sp eakerp hone button turn off. Changing from the handset to the Speaker phone 2 Press t he Speake rphone ( ) button next ...

  • Avaya 4630 - page 41

    Using Yo ur 4630/4 630SW IP Telepho ne Receiving Calls Issue 2.0 Decem ber 2003 2-11 T ransfer 2 The T ransfer feat ure lets yo u transf er a call fro m your te lephone to another extension o r outsi de number . Sending a call to another te lephone 2 1. With the c all activ e (or with o nly one h eld call an d no acti ve calls), s elect the T ransf ...

  • Avaya 4630 - page 42

    Receiv ing Call s Using Yo ur 4630/46 30SW IP Telepho ne 2-12 Issue 2.0 December 20 03 ...

  • Avaya 4630 - page 43

    Issue 2.0 Decem ber 2003 3-1 3 Using the Speed Dial Applicati on 3 Introduction 3 This cha pter desc ribes how to label a nd use a S peed Dial Group. T his chapter also des cribes h ow to add, up date, or rem ove a butt on label ( represen ting a phone numb er) from a Sp eed Dial G roup List. T o mak e a call using a Spee d Dial button, see Aut oma ...

  • Avaya 4630 - page 44

    Speed Dia l Group s Using th e Speed Dial Applic ation 3-2 Issue 2.0 December 2 003 Changing or Deleting a Group Label 3 1. T o access the Speed Dial ap plication fr om any other application , select the Spee d Dial tab at the botto m of the display scr een. The Spe ed Dial s creen dis plays. 2. S elect Edit/Delete . The lab el below e ach Speed Di ...

  • Avaya 4630 - page 45

    Using the Speed Dial Applic ation Speed Dial Group s Issue 2.0 Decem ber 2003 3-3 Speed Dial Buttons 3 Each Sp eed Dia l Group can h ave up to 2 4 Spee d Dial buttons associat ed with it, with ea ch button d isplayed a lphab etically b y name. Ea ch bu tton repres ents a telephone number y ou can c all by pre ssing one b utton. Y ou can s et your o ...

  • Avaya 4630 - page 46

    Speed Dia l Group s Using th e Speed Dial Applic ation 3-4 Issue 2.0 December 2 003 5. T ouch the ap propriate keybo ard characte rs to ent er the name y ou want to assign to this bu tton usin g up to 12 c haracters . This ca n be a per son’s name, phon e numbe r , o ther design ation or a bbreviati on. As you press eac h characte r , the Name fi ...

  • Avaya 4630 - page 47

    Using the Speed Dial Applic ation Speed Dial Group s Issue 2.0 Decem ber 2003 3-5 9. Choose on e of the following options: 10. V erify the labe l and sele ct Save to return to the Speed Dial scree n. If you wan t to Then Make a change, one charac ter at a time Touch the approp riate direct ional arrow to mo ve to the c haracter in error, th en touc ...

  • Avaya 4630 - page 48

    Speed Dia l Group s Using th e Speed Dial Applic ation 3-6 Issue 2.0 December 2 003 Deleting a Speed Dial Button Labe l 3 This p rocedure c lears out a single Spee d Dial but ton’s name and number . NOTE: Y ou cannot de lete the EMERGENCY bu tton, if one is admin istered for your phone. 1. T o access the Speed Dial ap plication fr om any other ap ...

  • Avaya 4630 - page 49

    Issue 2.0 Decem ber 2003 4-1 4 Using the Call Log Applic ation 4 Introduction 4 This chapter descri be s how to: ■ view the l ist of call s made to or from your phone , ■ sort Call L og entrie s, ■ add a C all Log en try to a S peed Dial Group Lis t, and ■ remove Call Log entr ies. For in formatio n on call ing a p arty list ed in th e Call ...

  • Avaya 4630 - page 50

    Introduc tion Usin g the Call Log Appli cation 4-2 Issue 2.0 December 2 003 About the Call Log 4 All calls made to o r from you r 4630 IP T e lephone ar e added to the Call L og. The log dis plays th e followin g inform ation fo r each cal l as ava ilable: ■ Caller ’s name ■ Caller ’s phone number ■ T ime an d date o f the call ■ T y pe ...

  • Avaya 4630 - page 51

    Usi n g the Ca ll Log Ap plicati on Introdu ction Issue 2.0 Decem ber 2003 4-3 V iewing the Call Log 4 1. T o view the Call Log, sel ect the Call Log applica tion tab fr om any 46 30 appl icati on screen . The Call Log scree n displ ays. If the Time/Date d efault so rt order is highlig hted, the l ist of the last six incoming, outgoing, and un answ ...

  • Avaya 4630 - page 52

    Introduc tion Usin g the Call Log Appli cation 4-4 Issue 2.0 December 2 003 3. T o re-sort the log, s elect the column h eading to b e used as the new s ort criter ion. The Call Log is re- sorted ac cordin g to the se lected criteria . A downwar d triangl e icon dis plays to indicat e the col umn sele cted. If T ype was sel ected, unanswer ed call ...

  • Avaya 4630 - page 53

    Usi n g the Ca ll Log Ap plicati on Introdu ction Issue 2.0 Decem ber 2003 4-5 Adding a Call Log Entry to a Speed Dial Gro up 4 If there is at leas t one availa ble Speed Dial button a nd a Cal l Log e ntry h as been sele cted, t he Add to SD button on the Ca ll Log scr een is enab led. If all Speed Dial butto ns in all Group s have be en assi gned ...

  • Avaya 4630 - page 54

    Introduc tion Usin g the Call Log Appli cation 4-6 Issue 2.0 December 2 003 Removing Call Log Entries 4 Y ou c an delete an individ ual Call Log entry , as describ ed in the pr ocedure b elow . Individual Call Log e ntry removal is also p erformed au tomatically without user interve ntion when the 101 st log ent ry is cr eated. In th is insta nce, ...

  • Avaya 4630 - page 55

    Issue 2.0 Decem ber 2003 5-1 5 Using th e Directory Applicati on 5 Introduction 5 The Cor porate Dire ctory is an optiona l applic ation for yo ur 4630 I P T elephone system . Check with y our System A dminist rator to se e if a Corporate Di rectory ha s been esta blished before proc eeding wi th this chap ter . This chapter descri be s how to: ■ ...

  • Avaya 4630 - page 56

    Locating a Phone Nu mber Usi ng the Dir ectory Using the Direc tory Appli cation 5-2 Issue 2.0 December 2 003 Ask yo ur System Adminis trator the a ppropriate way to locate a person bas ed on how yo ur direct ory is str ucture d. For exa mple, ask wh ether ente ring a fu ll name (last name followed b y first nam e, or fir st name f ollowed by l ast ...

  • Avaya 4630 - page 57

    Usin g the Di rectory Ap plicat ion Locating a P hone Numbe r Using the Directory Issue 2.0 Decem ber 2003 5-3 5. Choose on e of the following options: If you want to Then Sort th e entries i n alphabet ical or nume rical or der To sort th e entries i n alphabe tical order, se lec t the Name column heading. The entri es re-dis play in alphabeti cal ...

  • Avaya 4630 - page 58

    Locating a Phone Nu mber Usi ng the Dir ectory Using the Direc tory Appli cation 5-4 Issue 2.0 December 2 003 Calling a Person Listed in the Directory 5 This p rocedure assumes you have p erformed a sear ch for th e number you want to call, as describ ed in the p rocedur e above t itled L ocating a P hone Number Us ing the D irector y . Begin th is ...

  • Avaya 4630 - page 59

    Usin g the Di rectory Ap plicat ion Locating a P hone Numbe r Using the Directory Issue 2.0 Decem ber 2003 5-5 Adding a Directory Entry to a Speed Dial Group 5 If there i s at least o ne availabl e Speed Dial button in a ny Group a nd a Directo ry entry ha s been s elected, t he Add to SD button on the D irectory sc reen is enabled. I f all Spe ed ...

  • Avaya 4630 - page 60

    Locating a Phone Nu mber Usi ng the Dir ectory Using the Direc tory Appli cation 5-6 Issue 2.0 December 2 003 Resolving Sear ch- or Directory-Relat ed Problems 5 Search -relate d proble ms may o ccur du e to enter ing impr oper se arch cr iteria or when vali d searc h crit eria does n ot produc e the de sired re sult. For example, you may enter an ...

  • Avaya 4630 - page 61

    Issue 2.0 Decem ber 2003 6-1 6 Using the V o ice Mail Ap plication 6 Introduction 6 The 4630 ’s optional V oic e Mail ap plicati on connec ts you to Avaya’s Web Messagi ng sys tem, from which yo u can acc ess yo ur messag es. This cha pter descr ibes how to access the Avaya Web Messag ing Hom e page and retrie ve mess ages fro m your m ailbox. ...

  • Avaya 4630 - page 62

    Introduc tion Using the Voice Ma il Ap plication 6-2 Issue 2.0 December 2 003 Accessing the V oice Mail Applicati on 6 1. Acces s the V oice M ail ap plication b y selec ting the V oice Mail tab at th e bottom of any 463 0 applic ation scre en. A Log On scree n displa ys, prom pting yo u to enter your vo ice mai l password. NOTE: The firs t time yo ...

  • Avaya 4630 - page 63

    Using the Voic e Mail A pplicati on Introdu ction Issue 2.0 Decem ber 2003 6-3 Using the Inbo x 6 After log on, your ne w messages di splay on the Inbox screen. Th e messag e type can be V (voice me ssage) , T (text m essage), A (attachment ), F (fax ), or any combina tion of the four . Pay p articul ar attenti on to any priorit y messages (noted i ...

  • Avaya 4630 - page 64

    Introduc tion Using the Voice Ma il Ap plication 6-4 Issue 2.0 December 2 003 Sort th e messages shown i n a differ ent order Selec t the colum n head ing of the f ield by w hich you want to sort. For ex ample, i f messa ges ar e current ly sho wn in Date/Ti me order and you want to see them listed accordi ng to who s ent the mes sage, se lect the ...

  • Avaya 4630 - page 65

    Using the Voic e Mail A pplicati on Introdu ction Issue 2.0 Decem ber 2003 6-5 Wor king With Y our Messages 6 All mes sage-rel ated acti vities are describe d in this section . V oice Message Options 6 After s electing a specific voice message fr om your Inbox, the M essage Details screen display s. This screen lets you : ■ listen t o the me ssag ...

  • Avaya 4630 - page 66

    Introduc tion Using the Voice Ma il Ap plication 6-6 Issue 2.0 December 2 003 T ext, File, and Fax Message-Specific Opti ons 6 After s electing a speci fic mess age from your Inb ox, the Me ssage Det ail scree n display s. This s creen pr ovides deta il inf ormation about the c all and g ives you t he option of reading t he messa ge or print ing it ...

  • Avaya 4630 - page 67

    Using the Voic e Mail A pplicati on Introdu ction Issue 2.0 Decem ber 2003 6-7 Replying to Messages 6 When you sele ct the Reply button o n the Mess age Detail screen, th e Reply screen display s. 1. If you want to reply wi th a voice m essage, select the Re cord V oice Message bu tton. T o type a text reply , select t he A dd T e xt Message button ...

  • Avaya 4630 - page 68

    Introduc tion Using the Voice Ma il Ap plication 6-8 Issue 2.0 December 2 003 Changing V oice Mail Option s 6 Use the Opti ons screen to : ■ Change the passw or d you ente r for V oice Mail app licat ion log on. ■ Indicate wh ether you want to see a confi rmation mes sage when you de lete message s from a folder . ■ Restore the Inbox s ort or ...

  • Avaya 4630 - page 69

    Using the Voic e Mail A pplicati on I f You Ne ed Help Issue 2.0 Decem ber 2003 6-9 Restoring the Default Sort Order 6 1. Scrol l down until th e Restore Default Sort Order button d isplays. 2. T o change th e order in which Inbox mes sages d isplay bac k to the o riginal (def ault) sett ing, sele ct the Restore Default Sort Order bu tton. Inbo x m ...

  • Avaya 4630 - page 70

    If You Need Help Using the V oice Ma il Appli cation 6-10 Issue 2.0 December 20 03 ...

  • Avaya 4630 - page 71

    Issue 2.0 Decem ber 2003 7-1 7 Using the Web Acce ss Appli cation 7 Introduction 7 One of the e xciting as pects of the 4630/4630S W IP T elepho ne is its opti onal Web Acces s applicati on. Y ou can ac tually u se your tel ephone to access Avaya-prov ided infor mation ( an onlin e version of this us er guid e) and your Corporate i ntranet, i f app ...

  • Avaya 4630 - page 72

    Introduc tion Using the Web A ccess Ap plication 7-2 Issue 2.0 December 2 003 Navigating Web Pages 7 The Web appl ication br owser pe rforms si milarly to those on your P C. Navigating the Home Page and Other Standard-Size Web Pages 7 1. Acces s the Web Acces s screen by sel ecting the Web ta b at the bottom of any appl ication screen. The Web Acce ...

  • Avaya 4630 - page 73

    Issue 2.0 Decem ber 2003 8-1 8 4630/463 0SW IP T el ephone Options 8 Introduction 8 This cha pter desc ribes the procedu res avail able on th e Main Options and Prefer ences scree n. For exa mple, you can cha nge the appe arance of y our touchscr een, set a different rin ger tone , add a ti mer to eac h call, or set up a “Go to Phone” o ption t ...

  • Avaya 4630 - page 74

    Acces sing the Op tions and Prefe rences Sc reen 463 0/4630SW IP Telep hone Opti ons 8-2 Issue 2.0 December 2 003 T ouchscreen Options 8 T ouchscr een Options are tho se which co ntrol: ■ The display’ s ac tive/id le time period ■ How you wan t your key board scr een (for us e in Spe ed Dial and ot her procedu res) dis played ■ How to turn ...

  • Avaya 4630 - page 75

    4630/4630S W IP T elephone O ptions Access ing th e Option s and Pr eference s Scre en Issue 2.0 Decem ber 2003 8-3 NOTE: Once t he display screen has “timed out,” pres sing any button, tou ching the displa y , or going off-hook will al l resto re the displ ay scree n to it’s previous brightn ess level . Y ou may adjust the display s creen’ ...

  • Avaya 4630 - page 76

    Acces sing the Op tions and Prefe rences Sc reen 463 0/4630SW IP Telep hone Opti ons 8-4 Issue 2.0 December 2 003 Setting Butto n Click Feedback 8 Click fe edback is the audibl e respon se your phone make s when you to uch (se lect) and rele ase a butt on, field, or screen area. T wo se ttings ar e availabl e: ■ Click o n contac t - an audibl e ? ...

  • Avaya 4630 - page 77

    4630/4630S W IP T elephone O ptions Call L og Options Issue 2.0 Decem ber 2003 8-5 Cleaning t he Screen 8 Use this option to d isplay in structi ons for cl eaning the 4630 IP T elephone’s screen . Cleanin g the sc reen with the instr uction s display ed ensur es that touching the scr een during c leaning will not cau se buttons , options , or app ...

  • Avaya 4630 - page 78

    Call Log Op tions 4630/4630S W IP Te lephone O ptions 8-6 Issue 2.0 December 2 003 Activating/Deact ivating Call Logging 8 Y ou h ave the op tion of not logging c alls made to or fro m your phon e by chan ging the “Call Log Activ e?” setting from “Y es” (the default setting) to “No.” 1. T o activat e or deac tivate l ogging ca lls (d ep ...

  • Avaya 4630 - page 79

    4630/4630S W IP T elephone O ptions Call L og Options Issue 2.0 Decem ber 2003 8-7 Archiving t he Call Log 8 The proce ss of aut omatical ly archi ving you r Call Log p rotects this inform ation in the event of a teleph one failure. Y our System A dministr ator gen erally sp ecifies whether yo ur phone wil l particip ate in autom atic archi ving, w ...

  • Avaya 4630 - page 80

    Call Log Op tions 4630/4630S W IP Te lephone O ptions 8-8 Issue 2.0 December 2 003 Reviewing/Updat ing the F TP Server IP Address 8 Autom atic archi ving occu rs only if there is a valid F TP S erver IP Address s hown under the F TP Setup... optio n on the Call Log Op tions and Preferenc es scree n. The F TP Server IP Add ress indica tes the pr ope ...

  • Avaya 4630 - page 81

    4630/4630S W IP T elephone O ptions Call L og Options Issue 2.0 Decem ber 2003 8-9 Phone Application Options 8 Phone applica tion optio ns and pr eferenc es allow yo u establi sh or mo dify sever al phone- o r call-related features . These fea tures are: 1. Addin g (or rem oving, if al ready set) an edit d ialing fiel d to the Pho ne screen . The E ...

  • Avaya 4630 - page 82

    Call Log Op tions 4630/4630S W IP Te lephone O ptions 8-10 Issue 2.0 December 20 03 Sett in g E d it D ia l in g 8 1. T o disp lay the Edi t Dialing field on th e Phone ap plicati on screen (or to remove it if it is current ly disp layed ), selec t Edit Dial ing from the Pho ne Options an d Preferenc es scre en. The Edi t Dialing screen di splays . ...

  • Avaya 4630 - page 83

    4630/4630S W IP T elephone O ptions Call L og Options Issue 2.0 Decem ber 2003 8-11 Selecting a Personalized Ring 8 Change the tone or pa ttern of y our phone’s ring using thi s procedure . 1. T o change th e ringing to ne/patte rn, select Personalized Ring Options from the P hone Op tions and Prefere nces scree n. The Sel ect Perso nalized Ring ...

  • Avaya 4630 - page 84

    Call Log Op tions 4630/4630S W IP Te lephone O ptions 8-12 Issue 2.0 December 20 03 Setting the Go to Phone For Incoming Calls Option 8 This o ption allows you to s elect or change th e Go to P hone for In coming Ca lls setting. T hree setti ngs are availab le: ■ On Ringi ng - When y ou selec t this op tion, th e Phone s creen autom aticall y dis ...

  • Avaya 4630 - page 85

    4630/4630S W IP T elephone O ptions Dire ctory O ption s Issue 2.0 Decem ber 2003 8-13 Sett in g th e Cal l Timer 8 This opti on allows y ou to have a timer dis played dur ing an activ e call or for a call that yo u have put o n Hold. Dis playing t he timer is t he default, b ut you can change it using the proc edure be low . 1. T o modif y the cur ...

  • Avaya 4630 - page 86

    Dire ct ory Option s 4630/4630S W IP Te lephone O ptions 8-14 Issue 2.0 December 20 03 Setting Up or Modifying a Dir ectory User ID a nd Password 8 NOTE: Use this option on ly if your Direct ory requi res entry of a User ID an d/or Password. Co ntact you r System Adm inistrator with a ny question s you may have r egarding whether a Us er ID and/o r ...

  • Avaya 4630 - page 87

    4630/4630S W IP T elephone O ptions Dire ctory O ption s Issue 2.0 Decem ber 2003 8-15 Speed Dial Options 8 T wo Speed Dial options are ava ilable whic h allow you to autom aticall y have your Speed Dia l buttons alphabeti zed when y ou add or mo dify a bu tton lab el and to have you r Speed Dial entr ies bac ked up aut omatic ally . Y ou s elect t ...

  • Avaya 4630 - page 88

    Dire ct ory Option s 4630/4630S W IP Te lephone O ptions 8-16 Issue 2.0 December 20 03 Backing Up and Restoring Speed Dial Groups 8 The proces s of back ing up your s peed dial g roups and their respe ctive speed dial buttons pr otects t his inform ation in th e event of a telephone failure. Restoring th is data is a separat e step, and works in co ...

  • Avaya 4630 - page 89

    4630/4630S W IP T elephone O ptions Backup/ Restore O ptions Issue 2.0 Decem ber 2003 8-17 Network Audio Quality 8 In the unlik ely eve nt that you ex perience po or audio qu ality durin g a call, an d you have dete rmined th at the hand set, Speak erphone , and heads et are func tioning proper ly , your Sy stem Admi nistra tor may ask you for in f ...

  • Avaya 4630 - page 90

    Backup /Restore Op tions 463 0/4630SW IP Telep hone Option s 8-18 Issue 2.0 December 20 03 Setting the Automatic Backup Option 8 The Automatic Backup button must be enabled to perform this proc edure. If this button is not enable d, review th e chart b elow to reso lve a pr oblem bef ore proceed ing. 1. T o backup/ restore all of y our optio ns and ...

  • Avaya 4630 - page 91

    4630/4630S W IP T elephone O ptions Backup/ Restore O ptions Issue 2.0 Decem ber 2003 8-19 Restoring Dat a from a Backup Fi le 8 Use this procedure to reactiv ate a bac kup file following a s ystem fa ilure or replaceme nt. 1. Selec t Rest ore/Download Dat a... from the Backup/ Res tore Opt ion s and Prefer ences scree n. The 4630 attempts t o init ...

  • Avaya 4630 - page 92

    Backup /Restore Op tions 463 0/4630SW IP Telep hone Option s 8-20 Issue 2.0 December 20 03 2. If you want to retur n to the Bac kup/Restor e Option s and Prefe rences screen without res toring th e backup file or changing the selec ted FTP setting, sel ect Cancel . No change is made and the Bac kup/Res tore Option s and Pr eferenc es screen re-disp ...

  • Avaya 4630 - page 93

    4630/4630S W IP T elephone O ptions Backup/ Restore O ptions Issue 2.0 Decem ber 2003 8-21 Setting a User ID, Password, and other F TP (File T ransfer Protocol) Opti ons 8 Y our S ystem A dministrat or estab lishes certain par ameters for each 46 30 IP T elephone i n your n etwork. Mos t parameters are estab lished at the network server a nd apply ...

  • Avaya 4630 - page 94

    Backup /Restore Op tions 463 0/4630SW IP Telep hone Option s 8-22 Issue 2.0 December 20 03 2. Choose on e of the fol lowing opt ions: If you want to Then Add or update the Server IP Addr ess Sele ct Server IP Addres s . The Serv er IP Ad dress Entry scree n display s with the pr ompt “E nter IP addres s” (if no s erver na me is cu rrently assig ...

  • Avaya 4630 - page 95

    4630/4630S W IP T elephone O ptions Stock Ti cker Opti on Issue 2.0 Decem ber 2003 8-23 3. Selec t Done to ret urn to the Backup/ Restore Opt ions and Prefere nces screen . Stock T icker O p tion 8 This option a llows you to set up a rea l-time sto ck ticker to tr ack up to 16 stock symbol s and up to 3 inde x symb ols. After s etting up the symb o ...

  • Avaya 4630 - page 96

    Stock Ti cker Opti on 4630/4630S W IP Te lephone O ptions 8-24 Issue 2.0 December 20 03 1. T o set up or modi fy the sto ck ticker , select Stock Ticker S et-Up from the Stock Ticker O ptions a nd Preferen ces sc reen. The Stoc k Ticker A dministr ation s creen di splays . 2. Select the butto n to which you want to add/mo dify a st ock sy mbol. NOT ...

  • Avaya 4630 - page 97

    4630/4630S W IP T elephone O ptions Stock Ti cker Opti on Issue 2.0 Decem ber 2003 8-25 Activatin g/Deact ivating the Stock Ticker 8 Y ou h ave the op tion of not display ing the s tock tick er by chang ing the “ Stock T icke r Active? ” setting fr om “Y e s” (the de fault setting ) to “No.” 1. T o activat e or deac tivate th e ticker ( ...

  • Avaya 4630 - page 98

    Stock Ti cker Opti on 4630/4630S W IP Te lephone O ptions 8-26 Issue 2.0 December 20 03 ...

  • Avaya 4630 - page 99

    Issue 2.0 Decem ber 2003 9-1 9 Headse ts and Hands ets 9 Introduction 9 This cha pter provi des inform ation a bout heads ets and spec ialize d handsets that are com patible with y our IP tele phone. Headsets f o r 4600 Series I P T elephones 9 Avaya supp orts only t hose head sets a nd headse t adapters th at carr y an Avaya brand or l ogo. There ...

  • Avaya 4630 - page 100

    Handse ts for 4600 Series IP Telepho nes Headsets and Handset s 9-2 Issue 2.0 December 2 003 Headsets require he adset ada pters/conne ctors t o operate. Avaya offers three types of headset ad apters f or 4600 Ser ies IP T ermi nals: ■ The MIP -1 provid es remot e call an swering and call initial ization features with the Avaya Co rdless Hea dset ...

  • Avaya 4630 - page 101

    Issue 2.0 Decem ber 2003 10-1 10 T roubleshooti ng 10 Introduction 10 The 4600 -Series IP T elep hones are relati vely tr ouble-free . The Basic T roubl eshootin g chart pro vides the m ost common p roblems an end user might encounter. The Applicat ion Troubleshooting c hart pr ovides troublesho oting specifi c to eac h of the 4630 applic ations. T ...

  • Avaya 4630 - page 102

    Introduc tion Troub leshooti ng 10-2 Issue 2.0 December 20 03 Basic T roubleshootin g 10 Problem/Symptom Suggested Re solution Phone d oes not ac tivate after connec ting it the fi rst time U nless y our Syste m Admini strator has alrea dy initi alized y our tele phone, you may ex perienc e a delay of seve ral minut es befo re it beco mes ope ratio ...

  • Avaya 4630 - page 103

    Troubles hooting In troduction Issue 2.0 Decem ber 2003 10-3 No dial tone Make s ure both the handse t and line cords into the phone are secure ly connec ted. Note th at there may be a sligh t operati onal dela y if you unplug and re connect t he phone. If noth ing appears on the displ ay, check your powe r so ur ce . Check to ensure y our phone is ...

  • Avaya 4630 - page 104

    Introduc tion Troub leshooti ng 10-4 Issue 2.0 December 20 03 Speak erphone d oes not oper ate Ask you r Syst em Adm inistrator if your Speak erphone h as been dis abled. Phone d oes not r ing If the “Ringer O ff” feature i s program med on a Feature bu tton, that featu re is engag ed if the b utton is darke ned or shad ed. Reacti vate the ring ...

  • Avaya 4630 - page 105

    Troubles hooting T roubleshoo ting 4630 A pplica tions Issue 2.0 Decem ber 2003 10-5 T roubleshooting 4630 Applications 10 Problem/Sympt om S uggested Resol ution GENERAL: A feature does not work as indicate d in the Use r Guide, o r does no t work as it had previo usly work ed Verify the procedu re and retry . Check be low to tro ubleshoot the spe ...

  • Avaya 4630 - page 106

    Troubles hooting 46 30 App lications Troubles hooting 10-6 Issue 2.0 December 20 03 CALL LOG APPLICATION: The Call Log is e mpty Man y events wi ll clear the C all Lo g, includi ng pow er failur e or re startin g the telephone , for exa mple, followi ng logging o ff. You cann ot add an ent ry to a Sp eed Dial butt on No buttons are availa ble in th ...

  • Avaya 4630 - page 107

    Troubles hooting T roubleshoo ting 4630 A pplica tions Issue 2.0 Decem ber 2003 10-7 VOICE MAIL AP PLICATION: No Voice Mail app licatio n tab display s with th e other ap plicatio n tabs at the b ottom o f ever y screen Your Sy stem Ad ministr ator has not adminis tered the l ink betwe en the 4630 Voice M ail ap plication a nd your corpor ate voic ...

  • Avaya 4630 - page 108

    Troubles hooting 46 30 App lications Troubles hooting 10-8 Issue 2.0 December 20 03 Resetting and Power Cycling the IP T e lephone 10 Reset you r IP T elep hone when o ther T roubleshooting s uggesti ons do not correct the probl em or aft er being adv ised to d o so by you r Syst em Adminis trator . ! CAUTION: Use a Powe r Cycle onl y with the a pp ...

  • Avaya 4630 - page 109

    Troubles hooting T roubleshoo ting 4630 A pplica tions Issue 2.0 Decem ber 2003 10-9 Power Cycling the Phone 10 Use the po wer cycle with your System Ad ministrato r ’s approval only if t he basic or programme d reset p rocedure cannot be p erformed or does no t correct the problem : 1. Unplug the phone a nd plug i t back in . The phon e connec t ...

  • Avaya 4630 - page 110

    Troubles hooting 46 30 App lications Troubles hooting 10-10 Issue 2.0 December 2003 ...

  • Avaya 4630 - page 111

    Issue 2 .0 Dece mber 200 3 IN- 1 Index G L Numerics 4600 Seri es IP Telepho nes Handsets 9-2 Headsets fo r 9-1 4630/46 30SW IP Telepho ne Applica tions 1-5 Button/Fea ture Descriptions 1-3 Introduc tion to 1-1 lay out 1-2 Logging Off 1-14 Options 8- 1 Reinstati ng after logof f 1-14 Security 1- 12 usi ng the 2-1 A About the Stock Ticke r 1-11 Abou ...

  • Avaya 4630 - page 112

    4630/4630S W IP T e lephone IN- 2 Issue 2 .0 Decemb er 2003 E Edit Diali ng 2- 2 Edit Di aling, settin g 8- 10 EMERGENCY button 3-1 F Fax, Tex t, and File M essage-Specifi c Options 6-6 File, Te xt, and Fax M essage-Specifi c Options 6-6 FTP (File T ransfer Protoco l) Options 8-21 FTP Server IP Address Revi ewin g/Upda ting 8-8 H Hands ets and Head ...

  • Avaya 4630 - page 113

    Index Issue 2 .0 Dece mber 200 3 IN- 3 Option s, (continued ) Phone App lication 8-9 Redi al 8-11 Scre en cal ibrati on 8-4 Screen Id le Timeout Dur ation 8-2 Speed Dia l 8-15 Speed D ial Group Back up/Restore 8-16 Stock Tick er 8-23 Touchs creen 8-2 User ID, Password 8-21 Option s, for the 4630 /4630SW IP Tele phone 8-1 P Password, Changing f or V ...

  • Avaya 4630 - page 114

    4630/4630S W IP T e lephone IN- 4 Issue 2 .0 Decemb er 2003 Trou blesh ooti ng 10-1 Applica tions 10-5 Basic 10-2 Call L og Application 10-5 Direct ory Application 10-6 Direct ory Trouble M essage Reso lution 5-6 Gener al, al l appl icat ions 10 -5 Phone App lication 10-5 Resolvi ng Search- or Dire ctory Related Prob- lems 5- 6 Speed D ial Applicat ...

Manufacturer Avaya Category IP Phone

Documents that we receive from a manufacturer of a Avaya 4630 can be divided into several groups. They are, among others:
- Avaya technical drawings
- 4630 manuals
- Avaya product data sheets
- information booklets
- or energy labels Avaya 4630
All of them are important, but the most important information from the point of view of use of the device are in the user manual Avaya 4630.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Avaya 4630, service manual, brief instructions and user manuals Avaya 4630. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Avaya 4630.

Similar manuals

A complete manual for the device Avaya 4630, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya 4630 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya 4630.

A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Avaya 4630 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Avaya 4630, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Avaya 4630, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya 4630 - which should help us in our first steps of using Avaya 4630
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Avaya 4630
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Avaya 4630 in a specific country, if it was not possible to solve the problem on our own.

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