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GN Netcom 9p23 - page 1
9p23 portable handset User guide MkI soft war e rele ase R4B, MkII soft war e relea se R 2 D Asco m Ascom ® W ir eless Solutions ...
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GN Netcom 9p23 - page 2
Conten ts B a t t e r y I n f o r m a t i o n ....................................................................... 6 G e t t i n g S t a r t e d ........................................................................... 7 T h e A s c o m 9 p 2 3 P o r t a b l e H a n d s e t ........................................................... 9 D i s p ...
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GN Netcom 9p23 - page 3
3 About The 9p23 Portable Handse t User Guide The Ascom 9p23 portable handset user guide is organized according to the sections listed below: Important safety information . Safety considerations for using electronic products. Guidelines for safe and efficient use . Recommendation s for best performance for 9p23 portable handset. Battery informatio ...
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GN Netcom 9p23 - page 4
4 Please observe all necessary safety precautions when using the 9p23 portable handset. Save this manual . It inc ludes important safety information and operating instruction s. Save all instruction s for future reference. Before using the 9p23 portable handset, please follow the operating instructions and adhere to all warnings and safety precauti ...
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GN Netcom 9p23 - page 5
5 Guidel ines For Safety And Efficiency Exp os ure to ra dio fre que nc y si gna ls This portable handset is d esigned and manufacture d not to exceed the emission limit for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Canada. These limits are part of comprehensi ve guideline ...
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GN Netcom 9p23 - page 6
6 Batter y Informati on New bat ter ie s The battery for a new 9p23 portable handset is not fully charged. The ba ttery should be fully charged prior to the first use of the handset. Bat te ry use and car e A rechargeable battery ha s a long service life, if treated properly . • Do not leave a battery where it could be subjected to extremely hig ...
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GN Netcom 9p23 - page 7
7 Figure 1.1 Side view of 9p23 portable handset Figure 1.2 Bottom view Battery lock tabs Unlocked position Locked position Figure 1.3 Desktop charger Figure 1.4 Gettin g Started Bat te ry ins tal lat io n 1. Attach the ba ttery to the back of the handset by sliding the tabs on the battery into the appropriate slots on the handset, then press down ? ...
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GN Netcom 9p23 - page 8
8 The 9p23 portable handset is delivered with the standard belt clip. If there is a need to replace the belt clip , see instruction s below . Ste p on e: r emo ve th e be lt c lip T o detach the belt clip from the handset: 1. Loosen the retention screw of the b elt clip from the handset (see Figure 2.2). 2. Slide the metal clip upward in the slot ( ...
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GN Netcom 9p23 - page 9
9 The Ascom 9p23 Portable Handse t Figure 3.1 Alarm Mute button Volume Desktop charger indicator Speakerphone Indicator light Soft keys Off hook/power off On hook/power on Scroll key ...
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GN Netcom 9p23 - page 10
10 Ind ic ato r li ght fun cti ons The color and state of the indicator light is located on the upper left side of the front of the 9p23 portable handset. Slo w fla shi ng r ed Low Ba ttery , No System, or No Access. See “Problems Y ou Can Solve”, page 42. Rap id fl ash ing red 9p23 portable handset is r eceiving a call. Ste ady gre en 9p23 p ...
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GN Netcom 9p23 - page 11
11 *Software and hard ware dependent. Key Functi ons Figure 4.1 Right Soft Key Left Soft Key Speakerphone Key Sof t ke ys The 9p23 portable handset features soft keys which are used to select menu options and initiate handset functions. Press these keys to perform the function indicated by the text in the handset’ s display . Spe ak erp hon e ke ...
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GN Netcom 9p23 - page 12
12 Basic Oper ation Figure 5.1 P owe r on Press and hold the blue Off Hook key . An audible tone is heard, and ascom appears on the display . Once the handset is po wered on, the Standby mode display is visible (see Figure 5.1). The System Indicator icon will be steady when the handset is l ocked to the system. P owe r of f Press and hold the gray ...
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GN Netcom 9p23 - page 13
13 Basic Oper ation V oic e Ma il o pti ons When the 9p23 portable handset is p rogrammed to access a Voic e Mail system the option “Conn ect to Voice Mail” is presented (see page 30 for more information). Use the Left Soft key to select Menu press the Left Soft key to select Messages. Use the up and down arrows o f the Scroll key t o browse to ...
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GN Netcom 9p23 - page 14
14 Basic Oper ation Opt io n 4 Use the Left Soft key to choose Menu, then use the down arrow of the Scroll key to Scroll to the Phone Book menu. Use the Left Soft key to select the Phone Book menu, then use the Left Soft key to select the S earch option from the menu options listed. Enter the first character of the name, with a space character sep ...
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GN Netcom 9p23 - page 15
15 Fun ct ion Act io n Power the 9p23 portable handset on Press and h old Power the 9p23 portable handset off Press and h old Place a cal l Press , dial number , or dial number , then p ress Answer a call Press , or use the Left Soft key to choose Accept End a call Press T emporarily mute the ringer Press Left Soft key to sel ect Menu, press T o re ...
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GN Netcom 9p23 - page 16
16 Enhanc ed Digital Inte gration Sta nd by mo de While in Standby mode, the MLA icon indicates which handset line will be active the next time the handset is used to place a call (see Figure 7.1). Sel ec t Lin e T o select another line, use the Left Soft key to choose Menu. Use the Scroll key to navigate to the Settings menu, then press the Left S ...
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GN Netcom 9p23 - page 17
17 Mobili ty Server Mobility Server configuratio n i s appl icable when there is a PRI inter face to the PBX. Con firm with the system administrator t hat th e i nstallation supports en- hanced features such as caller line ID and Multiple Line Appearance ( MLA). T o access features such as transfer , conference, hold, and reconnect, callback and ...
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GN Netcom 9p23 - page 18
18 In Call Menu Opera tion Depending on the system configuration, eith er Standard or Enhanced Digital, control of the I n Call menu fea tures may vary. Based on the current handset system, some In Call Menu Options may not be avai lable. If t he system configuration is for Mobility Server , please refer to p age 19. PBX functions allows users to ...
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GN Netcom 9p23 - page 19
19 In Call Menu Opera tion Mob il ity Serve r co nfig ura ti on Mobility Server configuration is applicable when there is a PRI interface to the PBX. The Mobility Server (MS) In Call menu allows users access to features during a call the same way as with the standard system configuration. Since MS configuration may support multiple lines and al ...
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GN Netcom 9p23 - page 20
20 Con fe ren ce Depending on system configuration, a conference call can be invoked in two ways. Option 1. Pre-conference Used with the EDI interface to Meridian and Avaya PBXs, and with all analog and T1 CAS PBX interfaces. 1. During an active call use the Left Soft key to select Options. 2. Use the down arrow of the Scroll key t o browse to Con ...
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GN Netcom 9p23 - page 21
21 Menu Optio ns Use the steps described previously to view and change handset settings in all menus. T o exit any menu or submenu without changing settings use the Right Soft key to choose Back, Cancel or Sa ve. T o change a handset setting within a menu or submenu, use the Left Soft key to Confirm or Save. “Data Saved” may appear briefly in ...
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GN Netcom 9p23 - page 22
22 Menu Overv iew Set ting s Display Contrast Backlight Handset Name Language English Fr ench Spanish Por tuguese Time and Date Tim e M ode 12 hour 24 hour Off Date Mode Mmm dd mm- dd dd Mmm dd -mm yym mdd mmd dyy ddm myy Off KeyLock Options Auto Key Loc k Set Password Call Options Select Line 3 Auto Answer Answer Options Select PUN Administration ...
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GN Netcom 9p23 - page 23
23 Some of the following features may not b e available if the 9p23 portable handset is configured for Limited Menu. Che ck with the system administrator to learn whether the handset is configured for Limited or Full Menu support. For details on Limited Menu Options see the Limited Menu section of this guide. Int er act ive Com mun ica tio n Se r ...
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GN Netcom 9p23 - page 24
24 Menu Descr iptions Opt io ns Access and modify messaging settings. Voice Mail No. Configures the access number to connect to any Voice Mail system with dial-up capability . Numbers can be stored using the Left Soft key to select Save. SMS reminder Offers different interval options for setting the r eminder tones while a me ssage remains unread: ...
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GN Netcom 9p23 - page 25
25 Menu Descr iptions Cal l In fo Mis se d cal ls View a list of Missed calls. The Missed calls icon will appear in the display . The Missed calls display shows an index number identifying the entry (up to 20 entries), the time or date the call was received, and the telephone number of the caller . Rec ei ved No. View the last 20 telephone numbers ...
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GN Netcom 9p23 - page 26
26 Menu Descr iptions Del et e All Deletes all user-de fined entries from the Local Phone Book. Sel ect Delete All from the Phone Book menu, then press the Left Soft key to confirm. Mem ory M oni tor This percentage represents memory u sed for p ersonal Phone Book entries. Hel pf ul hi nt s for usi ng t he 9 p23 Pho ne B ook men u Pre fix Edit T ...
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GN Netcom 9p23 - page 27
27 Menu Descr iptions Cus to miz e From the Sound Setup menu select Sound Profiles, then use the Scroll key to browse to Customize. Use the Left Soft key to select Option. Under Normal Profile or Discreet Profile, use the Left Soft key to select the following options: Ring V olume Adjusts ring volume by using the up and down arrows of the Scroll ...
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GN Netcom 9p23 - page 28
28 Menu Descr iptions T ime and Date Time Mode Configures the time format. Use the Scroll key to browse the time formats, the n the Left Soft key to confirm. Date Mode Configures date format. Use the Scroll key to browse the date formats, then the Left Soft key to confirm. Key lo ck Op ti ons Opens a submenu for the following options: Auto Keyl ...
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GN Netcom 9p23 - page 29
29 Menu Descr iptions Prio. Int errupt. Ov errides muted ringer for an incoming priority one or two message. Prio. Interrupt has the following sub menus: Priority 1. Set s the priority interrupt for incoming priority one messages. Select ON or OF F by using the Scroll key and p ress Confirm to accept. Priority 2. Set s the priority interrupt for i ...
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GN Netcom 9p23 - page 30
30 Menu Descr iptions Figure 13.3 Figure 13.4 Figure 13.5 9p23 MkII headset matrix Sett ing Ma nuf actu rer Char acte rist ics T ype 1 Ascom #F150068 Input/output gain T ype 2 GN Netcom #21 20 Input/minimal output gain T ype 3 Starkey #T300 Input a ttenuation, significant output gain T ype 4 David Clark #H60 90 Noise canceling, m inimal input atte ...
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GN Netcom 9p23 - page 31
31 Short Mess age Service Consult with your system administrator to determine support for short text messages. Man ag ing tex t me ssa ges Upon receipt of a text message, use the Left Soft key to select Options or use the Right Soft key to close the message. If no action is taken, messages are stored and the text message icon appears. If the SMS re ...
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GN Netcom 9p23 - page 32
32 Advanc ed Nurse Call System Integratio n Adv ance d Nu rse Cal l Sy ste m In teg rat ion (AN CSI ) Some of the following features may not b e available, depending on how th e 9p23 portable handset is configured. Check with your system administrator for additional information. The 9p23 portable handset can be co nfigured to integrate with a nu ...
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GN Netcom 9p23 - page 33
33 Ret ri eve a sto red nur se c all mes sag e When unread nurse call messages are available, the T ext Message icon will appear . From Standby mode, use t he Left Soft key to select Menu. In the Messages menu, u se the up and down arrows of the Scroll key to Scroll to Inbox, th en use the Left Soft key to Select this option. Use the up and down ar ...
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GN Netcom 9p23 - page 34
34 Custom Ring T ones Def ault mel odi es I n t e r n a l C a l l : F u r E l i s e ................................................... 2 e 2 D 2 e 2 D 2 e 2 D 2 e 2 b 2 d 2 c 3 a 7 External Call: Tchaik ovsky piano concerto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2G2f2D4C5f2D5 F2f2c2C4A7 C a l l B a c k : H o u s e ...
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GN Netcom 9p23 - page 35
35 Pr oblems Y ou Can Solve Pro bl ems and poss ib le so lu tio ns The han dse t do es n ot t urn on Recharge or replace the battery , then remove and reinsert the batter y . The han dse t do esn ’t ring for inc omi ng c all s Check the Sound Setup menu to ensure the handset is not set for discreet profile. Check the ring volume to ensure it has ...
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GN Netcom 9p23 - page 36
AWS01 103 r9 © 2005 A sco m C or pora tion A scom W irel ess S olut ions I nc. 598 Air po rt Bl vd, Suit e 300 Mo rris vil le, NC 27560, USA asco mwir ele ss.co m Pro duce d in the Unite d States of Am eri ca 09 - 05 All Ri ght s Rese r ved Th e As com log o is a tradem ark of A scom Corp orat ion in the Uni ted Stat es, oth er countr ies or b oth ...
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