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Manual Grandstream DP710

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Summary
  • Grandstream DP710 - page 1

    Grandstream Networks, Inc. DP715/DP710 DECT Cordless IPPhone ...

  • Grandstream DP710 - page 2

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 2 of 52 DP715/DP710 USER M A NUAL Index GNU GPL INF ORMATION ......................................................................... 5 CHANGE L OG ........................................................................................... 6 C HANGES FROM 1.0.0 .21 U SER M ANUAL ............ ...

  • Grandstream DP710 - page 3

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 3 of 52 REGISTERING A H ANDSET TO THE DP715 BASE ST ATION .............................................................. 28 COMPLETING CALLS ............................................................................................................................. 29 ANSW ERING CALLS ...... ...

  • Grandstream DP710 - page 4

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 4 of 52 T ABLE OF F IGURES DP715/DP710 U S ER M ANUAL Figure 1: CONNECT ING THE DP715 BA SE STATION .................................................................. 9 Figure 2: CONNECT ING THE DP710 CHARG ER UNIT ............................................................... 11 Figure 3: I ...

  • Grandstream DP710 - page 5

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 5 of 52 GNU GPL INFOR MATION The DP715/710 f irmware contains third -part y software licensed under the GN U General P ublic License (GPL). Grandstream uses software under th e specific term s of the GPL. Please se e the GNU General Public License (GPL) f or the exact term s and conditions of ...

  • Grandstream DP710 - page 6

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 6 of 52 CHANGE LOG This section d ocuments significant changes from previous versions of DP71x user manuals. Only m ajor new f eatures or major docu ment updates are listed here. Minor updat es f or corrections or editing are not documented here. CHANGES FR O M 1.0.0. 21 USER MANU AL  Revi ...

  • Grandstream DP710 - page 7

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 7 of 52 WELCOME Thank you for purchasing Grandstream ’s DP715/710DECT Cordless IP Phone . T he DP 715/710 is th e next genera tion of powerful, af fordable, high q uality and s imple t o conf igure DEC T Cordless IP Phone for small business and resid ential users. T heir c ompact size, sup ...

  • Grandstream DP710 - page 8

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 8 of 52 Caution: Changes or modifications to th is produc t not expressly approved by G randstream, or oper ation of th is product in any w ay other than as detaile d by this User Man ual, could void your manufacturer warranty. Please do not u se a different power adapt or with the DP715 as i ...

  • Grandstream DP710 - page 9

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 9 of 52 CONNECT YOU R DP715/710 EQUIPMENT P A CKAGI NG T able 1: EQUIPMENT P ACKAGING DP715 DP710  1Base unit  1 Handset including 2 rechargeable batteries (AAA, 1.2V / 500 m Ah, NiMH)  1 power suppl y plug for the base unit  1 Ethernet cable  1 User guide  1 GPL License  ...

  • Grandstream DP710 - page 10

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 10 of 52 Table 2 : DEFINITIO NS OF THE DP71 5 CONNECTO RS DC 6V Power adapter connect ion. NETWORK PORT (RJ- 45) 10/100Mbps RJ- 45 port to connect to the network . RESET Factory Reset button: Press for 7 seconds to reset fac tory default setti ngs. Table 3 : BASIC DEFINIT IONS OF T HE DP715 L ...

  • Grandstream DP710 - page 11

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 11 of 52 CONNECTING THEDP 710 CHAR GER U NIT To setup the DP710, follow the steps be low: Plug the 7V DC po wer adapter into an e lectrical outlet to start usi ng the charger unit. Figure 2 : CONNECT ING THE D P710 CHA RGER UNIT SETTING UP THE DP715/710 HANDSET To setup the handset, f ollow t ...

  • Grandstream DP710 - page 12

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 12 of 52 PRODUCT OVER VIEW The DP715/710 is the nex t generation of powerful, affordable, h igh quality and sim ple to c o nfigure DECT Cordless IP Phone for small business and residen tial users . T heir compact size, superb voice qu alit y, rich feature set, market leading price-perf ormanc ...

  • Grandstream DP710 - page 13

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 13 of 52 Phonebook (Per Handset) 200 numbers (up to 24 digits) with an associated name (up to 16 characters); 10 outgoing call entries; 30 incoming calls entries Multi-language Base Station Web UI: English; Voice Prompt : English, Spanish; Handset LCD Menu (15): English, French, German, Spani ...

  • Grandstream DP710 - page 14

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 14 of 52 USING THE DP71 5/710 HANDSE T GETTING F AMILIAR WITH THE HANDSET The DP715/710 Handset has a dynamic screen. The screen displays differently depend ing on whether the handset is idle or in use (active scr een). HANDSET KEY S DE SCRIPTION 1. Display 2. Right display button (d isplay f ...

  • Grandstream DP710 - page 15

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 15 of 52 - Power Key : T urn on / Off the handset - On -hook: T erminate calls. - Redial List : Displa y your 10 last Outgoin g calls - Up Navigation k ey - Increase the volum e during the call. - Recall-Ke y/hook-flash ke y used to place call on hold t oggle b etween calls. - Call List : Dis ...

  • Grandstream DP710 - page 16

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 16 of 52 HANDSET DISPLA Y STR UCTURE (LCD) Figure 5: HA NDSET DISPLA Y STRU CTURE BA TTER Y D IS PLA Y • The batteries are ful ly charged. • The batteries are 75% charged. • The batteries are half charged (50%). • The batteries are onl y 25% charged. • The batteries are a lmost f la ...

  • Grandstream DP710 - page 17

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 17 of 52 Keypad Locked: O N when the ke ypad is locked . Range Icon :  Solid when it’s within the base unit co verage range.  Flashing when it’s out of the base un it coverage range (The handset will disp lay “Searching”). HANDSET MENU STR UCTURE The handset has an easy- to -use ...

  • Grandstream DP710 - page 18

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 18 of 52 HANDSET MENU OVER VIEW Display Definition Phonebook Displays the contact e ntries Handset  Ring Tone  Internal : Allows you to specif y the ring tone for inter nal calls.  External : Allows you to specify the ring t one for e xternal calls. Note: The Handset su pport up to 1 ...

  • Grandstream DP710 - page 19

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 19 of 52  Set Time Format  12Hour : Tim e will be dis played in 12 Hours form at i.e. 3:00pm  24Hour : Tim e will be displayed in 24 Hours form at i.e. 15:53 Tools  Appointement: Allows you to set up rem inders.  Stop Watch : Allows you to measure a tim e interval. HANDSET MENU ...

  • Grandstream DP710 - page 20

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 20 of 52 Deleting a Call 1. Press to access the calls list. 2. Use or to search for the num ber you need. 3. Press Opt ion Softke y. 4. Press or re peatedl y, select Delete . 5. Press to confirm. 6. The call is del eted and the next cal l appears on the display. Delete all Calls 1. Press to a ...

  • Grandstream DP710 - page 21

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 21 of 52 5. Once the num ber you require appears in the displa y and is highlighted, press Option . 6. Press or repeatedly and select Edit Entr y . 7. Press to conf irm . 8. Press t o delete each letter individua lly and use the alphanum eric k eys to enter the correct name. 9. Press Save . 1 ...

  • Grandstream DP710 - page 22

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 22 of 52 SELECTING THE MENU LANGU A GE The Handset has a number of m enu languages, see sof tware overview feature s. Proceed as follo ws to set the language: 1. Press . 2. Scroll withand to Handset and pressto confirm . 3. Scroll withand t o Langu age and press to confirm . The supported lan ...

  • Grandstream DP710 - page 23

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 23 of 52 SETTING THE RINGER V OLUME ON THE HANDSET You can adjust the r inger volume for an incom ing call (internal or ex ternal) to one of 6 levels (level 1 to 5 and Off ). If you select Off , the ico n appears in the d isplay. The handset will not ring f or incom ing calls . Level 5 is the ...

  • Grandstream DP710 - page 24

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 24 of 52 SETTING THE KEY LOCK You can lock the keypad against unintent ional entries. It is, ho wever, still possible to pick up incom ing calls even with the ke ypad locked. Enable the Keypad L ock : 1. Press a nd hold for appr oximatel y 2 seconds. 2. The displa y shows Keypad Lock ed brief ...

  • Grandstream DP710 - page 25

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 25 of 52 EDIT HANDSET N AME The procedure for c hanging the nam e of your h andset sho wn in the displa y in standby mode is as follo ws: 1. Press . 2. Press or rep eatedly, select Handset . 3. Press to conf irm . 4. Press or repeat edly, select Handset Nam e . 5. Press to co nfirm. 6. Press ...

  • Grandstream DP710 - page 26

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 26 of 52 APPOINTMENTS You can set five app ointments or rem inders to which you can as sign a nam e and an alarm by date and time. 1. Press . 2. Press or repeatedly, select T ools . 3. The Appointm ent menu item is already highlighte d. Press . 4. Scroll with or to one of the f ive appointm e ...

  • Grandstream DP710 - page 27

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 27 of 52 BASIC OPERATI ONS UNDERS T ANDING DP715/710 V OICE PR OMPT DP715 Base Statio n has a built- in voice prom pt menu for s imple device configuration. T he IVR menu work with any Handset r egistered to the base. Pick up the handset an d dial “ *** ” to use the IVR m enu. Table 9 : D ...

  • Grandstream DP710 - page 28

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 28 of 52 “Device not registered” This prompt will be played immediately after off hook If the device is not register and the option “Outgoing Call without Registratio n” is in NO Five Success Tips w hen using the Voice Prompt 1. “*” shifts down to the n ext menu option 2. “#” ...

  • Grandstream DP710 - page 29

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 29 of 52 If you want to register ahandset to a new base, it has t o be first de -re gistered from the existi ng base by selecting "desubsc ribe handset " option under the Handsets t ab on the web GU I and then repeat the above steps. COMPLETING CALL S There are three ways to com ple ...

  • Grandstream DP710 - page 30

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 30 of 52 b. Pick up the han dset from the base or charger unit (Onl y if Auto Talk option is activated). To finish the call, press or place the handset in the base or t he charger u nit. Note: - You can switch off the r inger temporarily by pres sing Silent Soft key. - When you receive a c al ...

  • Grandstream DP710 - page 31

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 31 of 52 Using Star Code 1. Pick up the Handset a nd press then dial “ *47 ” 2. Enter the target IP ad dress. Note: NO dial tone wi ll be played between s tep 1 and 2. Examples of Direct IP Calls: a) If the target IP addres s is 192.168.0.160, th e dialing convent ion is *47 or Voice Prom ...

  • Grandstream DP710 - page 32

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 32 of 52 b. A quick busy to ne followed b y a r estored cal l (o n s upported platform s only ): This means the transferee has received a 4x x response for the I NVITE and we will tr y to r ecover the call. The busy tone is just to indicate to the transferor that the transfer has f ailed. c. ...

  • Grandstream DP710 - page 33

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 33 of 52 CALL FEATURES The DP715/710 sup ports all the trad itional and advanced te lephony features. Table 10 : DP715/710 C A LL FE A T URE D EFINITIONS Ke y Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272632 (G726-r32),*027201 ...

  • Grandstream DP710 - page 34

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 34 of 52 DP715 BASE STATION - CONFIGU RATION GUIDE CONFIGURING THE BASE STATION THROUGH VOICE PROMPTS DHCP M ODE Select voice menu o ption 01 to enable DP 715 to use DHCP. STATIC IP M ODE Select voice menu o ption 01 to enable DP715 to use ST ATIC IP mode, then use o ption 02, 03, 04, 05 to s ...

  • Grandstream DP710 - page 35

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 35 of 52 The password is case s ensitive with m aximum length of 25 characters. T he factory def ault password for End User and adm inistrator is “123” and “ admin” respec tively. Only an adm inistrator can access the “ADVANCED SET TING S ”, “ HANDSET SETT INGS ” and “ PROFI ...

  • Grandstream DP710 - page 36

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 36 of 52  G726- 32 Table 11 : B ASIC SETTINGS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable w eb port. Telnet Server Default is set ...

  • Grandstream DP710 - page 37

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 37 of 52 Allow DHCP server to set Time Zone Default No. Let the DHCP server handle the Time Zone Language Languages supported with voice prompt and web interface, ex c ept Spanish that it is only in IVR. Reset Type • Full Reset : This will make a full reset • ISP Data : This will reset on ...

  • Grandstream DP710 - page 38

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 38 of 52 Handset Status Displays relevant information regarding the Handset status. Handset Hook SIP Registration DND Forward Busy Forward Delayed Forward Handset 1 On Hook Registered Yes 613 • Handset 1 is registered w ith SIP Server. • Handset 1 user has set Do Not Disturb. • Handset ...

  • Grandstream DP710 - page 39

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 39 of 52 Via TFTP Server This is the IP address of the configured TFTP server. If selected and it is non-zero o r not blank, the DP715 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start t ...

  • Grandstream DP710 - page 40

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 40 of 52 Authenticate Conf File If set to Yes, config file is authenticated before acceptance. This protects the configuration from an unauthorized change. Firmware Key Used for firmware encryption. Should be 32 digit in hex adecimal representation. End user should keep it blank. SSL Certific ...

  • Grandstream DP710 - page 41

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 41 of 52 Syslog Server The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Syslog Level Select the DP715 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages ar ...

  • Grandstream DP710 - page 42

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 42 of 52 If activated (by choosing “Yes”) and a STUN server is also specified, then the DP715 performs according to the STUN client specification. Using thi s mode, the embedded STUN client will detect if and what type of firewall/NAT. If the detected NAT is a Full Cone, Restricted Cone, ...

  • Grandstream DP710 - page 43

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 43 of 52 message RFC rules. If message will not pass validation process, call will be rejected. Check SIP User ID for incoming INVITE Default is No. Check the incoming SIP User ID in Request URI. If they don’t match, the call will be rejected. If this option is enabled, the device will not ...

  • Grandstream DP710 - page 44

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 44 of 52 to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to the “Dial” key. If set to “No”, this “#” key can be included as part of number. Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Gr ...

  • Grandstream DP710 - page 45

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 45 of 52 for On-Hold Call Anonymous Call Rejection Default is “No”. If set to “Yes”, anonymous call will be rejected. Session Expiration The SIP Session Timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session in ...

  • Grandstream DP710 - page 46

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 46 of 52 first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time. Default is 2, up to 10/20/32/64 for G711/G726/G723/other codecs respectively) Symmetric RTP De fault is No . W hen set to “Yes” the devi c ...

  • Grandstream DP710 - page 47

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 47 of 52 S A VING THE CONFIGURA TION CHANGES Click the “Update” button in the Configura tion page to save the changes to the DP715 configurati on. The following scr een confirm s that the changes are saved. Reboot or po wer c y cle the DP715 to m ake the changes take ef fect. REBOOTING TH ...

  • Grandstream DP710 - page 48

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 48 of 52 SOFTWARE UPGRAD E Software upgrad e can be done v ia either T FTP or HT TP or HTTPS. T he corresponding conf iguration settings are in the ADVANCED SETT INGS configuration pag e. FIRMW ARE UP GRADE THROUGH TFTP/HTTP/HTTPS To upgrade via TFT P or HTT P/HTTPS , the “Firm ware Upgrad ...

  • Grandstream DP710 - page 49

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 49 of 52 INSTR UCTIONS FOR UP LO AD FROM L O CAL DIRE CT O R Y 1. Download the firm ware file from Grandstream web site 2. Unzip it and cop y the file in to a folder in your PC 3. From the DP715 web interfac e ( Advanced S ettings page) y ou can bro wse your hard drive and select the folder w ...

  • Grandstream DP710 - page 50

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 50 of 52 Similarly, Config File Prefix and Postfix allows device to download the configuration file with the m atching Prefix and Postfix. T hus multiple configuratio n files for the sam e device can be stor ed in one director y. In addition, when the f ield “Chec k New F irmware onl y when ...

  • Grandstream DP710 - page 51

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 51 of 52 RESTORE FACT ORY DEFAULT SETTING WARNING! Restoring t he Factor y Default Se tting will DE LETE al l c onfiguration i nformation of the phone . Please B ACKUP or PRINT out all the sett ings before you approach to fol lowing st eps. Grands tream wil l not take an y responsi bility if ...

  • Grandstream DP710 - page 52

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 52 of 52  VOIP Data : T his will reset only the data related with a service provider like SIP server, s ip user ID, provisionin g and others. Note: 1. Factory Reset will be disabled if the “Lock k eypad update ” is set to “Y es”. 2. If the DP715 was prev iously locked by your local ...

Manufacturer Grandstream Category Dect

Documents that we receive from a manufacturer of a Grandstream DP710 can be divided into several groups. They are, among others:
- Grandstream technical drawings
- DP710 manuals
- Grandstream product data sheets
- information booklets
- or energy labels Grandstream DP710
All of them are important, but the most important information from the point of view of use of the device are in the user manual Grandstream DP710.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Grandstream DP710, service manual, brief instructions and user manuals Grandstream DP710. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Grandstream DP710.

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A complete manual for the device Grandstream DP710, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Grandstream DP710 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Grandstream DP710.

A complete Grandstream manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Grandstream DP710 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Grandstream DP710, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Grandstream DP710, that we can find in the current document
3. Tips how to use the basic functions of the device Grandstream DP710 - which should help us in our first steps of using Grandstream DP710
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Grandstream DP710
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Grandstream DP710 in a specific country, if it was not possible to solve the problem on our own.

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