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Gateway E-2500D - page 1
G a t e w a y E - 2 5 0 0D U s e r G u i d e C M Y CM MY CY CMY K 8510807_E2500-FrontCVR_web.pdf 6/30/2005 8:27:08 AM 8510807_E2500-FrontCVR_web.pdf 6/30/2005 8:27:08 AM ...
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Gateway E-2500D - page 2
i www .gate wa y .com Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Suppo rt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Searching for a topic . . . . . . . ...
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Gateway E-2500D - page 3
ii www .gate way .com Identifying d rive ty pes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4 Inserting a C D or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Playin g a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Gateway E-2500D - page 4
iii www .gate wa y .com Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Networks . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Gateway E-2500D - page 5
iv www .gate way .com 8510807.book Page iv Thursday, J une 30, 2005 7:27 AM ...
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Gateway E-2500D - page 6
Ch apter 1 1 Getting Help • Using the Gatewa y W eb site • Using Help and Suppor t • Using Y our Computer guid e • Using online help • Contacting Gat e wa y 8510807.book Page 1 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 7
2 ww w .g at eway . co m Chapter 1: G etting Help T hank yo u for pur chasing our c omputer! Y ou h ave made an excellent decision choo sing Gateway . W e are sure that you wi ll be pleased with the outstanding q ual i ty , reliabilit y , and performa n ce of your new computer . Each and every Gateway computer uses the latest technology and passes ...
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Gateway E-2500D - page 8
3 www .gate wa y .com Help and S upport Help and Suppor t Y our computer includes He lp and Suppor t , an easily accessible collection of help information, trou bleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer . T o start He ...
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Gateway E-2500D - page 9
4 ww w .g at eway . co m Chapter 1: G etting Help Searching for a topic T o s earch for a topic in Help and Su pport, type a word or ph rase ( keyword) in the Se arch box located a t the top of any Help and Support screen, then click th e arrow button. For each sear ch, you receive the following search re s ult types: ■ Suggested T opics - These ...
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Gateway E-2500D - page 10
5 www .gate wa y .com Onli ne help Online help Many programs provide information online so you can research a topic or le arn how to perform a task whil e you are using the progra m. Y ou can access most onl ine help information by selecting a topic from a Help m e n u o r b y c l i c k i n g a Hel p butto n. Y ou c an sear ch for inform ation by v ...
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Gateway E-2500D - page 11
6 ww w .g at eway . co m Chapter 1: G etting Help Identifying y our c omputer Y ou can find your computer’ s serial number on a label on the side of the computer case. 8510807.book Page 6 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 12
Ch apter 2 7 Check ing Out Y our G ateway Com puter • Identifying features • Locating your computer model and ser ial num ber • Locating the Microsoft Ce r tificate of A uthenticity • Locating the specificatio ns f or y our computer • Purchasing accessor ies 8510807.book Page 7 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 13
8 ww w .g at eway . co m Chapter 2: C hecking Ou t Your Gateway Computer Fr o n t Y our computer includes the following components. Component Icon Description D VD/CD drive Use this d r iv e to liste n to audio CDs , install game s and prog rams, w atch D VDs, and sto re large files o nto recordab le dis cs (depending on drive type) . This driv e m ...
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Gateway E-2500D - page 14
9 www .gate wa y .com Front Empty 5.25 -inch driv e bay Install ad ditional remo va ble med ia drives (D VD , CD , or t ape back up) in this empt y drive bay . Zip driv e (optio nal - not sho wn) Use a Zip dr iv e to store larger files on Zip disks . For mo re inf or ma tion, see “Using the Zip drive ” on page 33 . Disk ette driv e (opt ional) ...
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Gateway E-2500D - page 15
10 ww w .g at eway . co m Chapter 2: C hecking Ou t Your Gateway Computer Back Y our computer includes the following components: Pa ra l l e l po r t Serial port PS/2 ke yboard po r t PS/2 mouse p or t V oltage s witch P ow er connector Ethernet (netwo rk ) ja ck Video p or t (int egrated) Audio in /sid e speaker j ack Case cover thumbs crew Headph ...
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Gateway E-2500D - page 16
11 www .gate wa y .com Back Compone nt Icon Descr iption P ow er connector Plug the power co rd into this co nnector . V oltage s witch Bef ore turning on y our computer , make su re that this s witc h is in the corre ct position f or the c orrect pow er av ailab le. The switch is pres et at the factor y wit h the correct voltage for your area. In ...
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Gateway E-2500D - page 17
12 ww w .g at eway . co m Chapter 2: C hecking Ou t Your Gateway Computer Microph one jac k (red or pink ) Plug a mic rophone into th is jack . Rear speaker j ack (bla ck) (opti onal) Plug your rear righ t and left spe aker int o this o ptio nal ja c k. F or inf or m ation on c onfiguring t his jac k, see “ Configuring the au dio jac ks” on pag ...
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Gateway E-2500D - page 18
13 www .gate wa y .com Locating y our serial n umber L ocating y our serial number The label on the side of your computer case includes your computer serial number . Ga teway T echnical Support will need this info rma tion if you call for assistance. Microsof t C er tificate of Authen ticit y The Microsoft Certificate of Authentic ity label found o ...
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Gateway E-2500D - page 19
14 ww w .g at eway . co m Chapter 2: C hecking Ou t Your Gateway Computer F inding y our specifications For more i nformation abo ut your computer , such as memo r y siz e, memory type, and hard drive size, visit Ga tew ay’ s Support page at su pport.gateway .com . The Support page also has links to additional Gateway documentation and detailed s ...
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Gateway E-2500D - page 20
15 www .gate wa y .com Access ories A cc essories T o order accessories, visit the Accessory Store at ac cessories.gatew ay .com . Memo r y Large p rograms, suc h as multimedi a games or gr aphics progra ms, use a lot of memory . If your programs ar e running more slowly than you thi nk they should, try adding more memory . Pri nters Y ou can attac ...
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Gateway E-2500D - page 21
16 ww w .g at eway . co m Chapter 2: C hecking Ou t Your Gateway Computer USB flash driv e Use a USB flash drive for storing fi les or transferring files to another computer . Uninterruptible power sup plies A standby , uninterruptible power supply (UPS ) protec ts your computer f r om data loss during a total po wer failure. A UPS uses a battery t ...
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Gateway E-2500D - page 22
Ch apter 3 17 Getting Star ted • Using your computer safely • Protecting your computer from power source problems • T ur ning your computer on an d off • Adjusting the volume • Configurin g audio jacks • Connecting the modem and network • Installing per ipheral de vices 8510807.book Page 17 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 23
18 ww w .g at eway . co m Chapter 3: G etting St arted W orking saf ely Before using your c omputer , read the following recommend ations for setting up a safe and comfortable work are a and avoiding discomfor t and strain. Reducing e ye strain Sunlight or bright indoor lighting should not re flect o n the moni tor screen or shine d irect l y into ...
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Gateway E-2500D - page 24
19 www .gate wa y .com Worki ng safely Setting up your computer desk and chair When you are set ting up your computer desk and chair , make sure that the desk is the appropriate height and the c hair helps you maintain good posture. ■ Select a f lat surface fo r your computer de sk. ■ Adjust the hei ght of the computer desk so your hand s and a ...
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Gateway E-2500D - page 25
20 ww w .g at eway . co m Chapter 3: G etting St arted A v oiding discomfort and injury fr om repetitive strain ■ V ar y your a ctiv ities to avo id ex cessi ve repe titi on. ■ T ake breaks to change your position, stretch your muscles, and relieve your eyes. ■ F i n d w a y s t o b r e a k u p t h e w o r k d a y , a n d s c h e d u l e a v ...
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Gateway E-2500D - page 26
21 www .gate wa y .com Worki ng safely T o set the voltage selection switch: ■ Use a tool such as an opened paper clip to sl id e t he voltage selec t ion switch to the correct voltage posit ion. Vo l t a g e select ion swi tch 8510807.book Page 21 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 27
22 ww w .g at eway . co m Chapter 3: G etting St arted Star ting y our c omputer T o start your computer: 1 Connect the monitor , keyboard, and mouse to your computer . See the setup poster for setup instructions. 2 T u rn on your computer . 3 If you are starting your computer for the first time, follow the on-screen instructions to set up your com ...
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Gateway E-2500D - page 28
23 www .gate wa y .com Turnin g off your com puter T urning off y our c omputer T o turn off your computer: 1 Click Star t , then c lick T urn Off Computer . Th e Tu r n O f f C o m p u t e r dia log box opens. 2 Click Tu r n O f f . W indows shuts down and turns off y our computer . Wa r n i n g When y ou turn off you r c omputer , certain comp on ...
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Gateway E-2500D - page 29
24 ww w .g at eway . co m Chapter 3: G etting St arted Restar ting (rebooti ng) y our c omputer If your computer does not respon d t o keyboard or mouse input, you may have to close programs tha t are not responding. If closin g unresponsive progr ams does not restore you r computer to norma l operation, you may have to restart (r eboot) your compu ...
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Gateway E-2500D - page 30
25 www .gate wa y .com Using the k eyboard Usi n g t h e key b o ar d Standa rd keyboard This keyboard is the basic model of keyboard available with your comput er . Press these keys.. . T o... Functi on ke ys Start program acti ons. Each progra m uses diff erent fun ction ke ys f or diff erent purposes . See the pr ogram documentation t o find out ...
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Gateway E-2500D - page 31
26 ww w .g at eway . co m Chapter 3: G etting St arted A djusting the v olume Y ou can use the volume controls to adjust the overall volume and the volume of specif ic sound devices in yo ur computer . T o adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. Tip ...
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Gateway E-2500D - page 32
27 www .gate wa y .com Configu ring the audi o jacks C onfiguring the audio jacks If the back of your computer has five a udio j acks, they are universal jacks (which use a round mini-jack con nec tor) . The five jacks ca n be used fo r more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jac k. ...
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Gateway E-2500D - page 33
28 ww w .g at eway . co m Chapter 3: G etting St arted C onnecting to a cable or DSL modem or to an Et hernet netw ork Y our computer has a network jack that you can use to connect to a cable or DSL modem o r t o a n E t h e r n e t n e t w o r k . T o connect to an Ethernet network: 1 Insert one end of th e network cable into the network ja ck on ...
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Gateway E-2500D - page 34
29 www .gate wa y .com Installi ng a printer, scanner, or oth er periphera l device Installing a prin ter , scanner , or other peripher al devic e Y our computer may hav e one or more of the following ports: IEEE 1394 (also know n as Firewire ® or i. Link ® ), Univ e rsal S erial Bus (USB), seri al, and p arallel. Y o u use these ports to connect ...
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Gateway E-2500D - page 35
30 ww w .g at eway . co m Chapter 3: G etting St arted 8510807.book Page 30 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 36
Ch apter 4 31 Using Drives and P or ts • Using the diskette dr iv e • Using the Zip dr iv e • Using CD or D VD dr iv es 8510807.book Page 31 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 37
32 ww w .g at eway . co m Chapter 4: U sing Drives and P orts U sing the disk ette driv e The optional diskette drive uses 3.5-inc h diskettes ( sometimes called floppy disks). Diskettes are useful for storing files or transferring f iles to another computer . T o use a diskette: 1 Insert the diskette into th e disk ette drive with the label facing ...
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Gateway E-2500D - page 38
33 www .gate wa y .com Using the Zip drive U sing the Zip driv e An optional Iomega Zip drive, like a diskette drive, uses disks to store da ta. Zi p disks can store 100 MB, 250 MB, or 750 MB of data. Y ou can use a Zip drive to back up files you do n o t u s e s o y o u c a n r e m o v e t h e m f r o m y o u r h a r d d r i v e . Z i p d r i v e ...
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Gateway E-2500D - page 39
34 ww w .g at eway . co m Chapter 4: U sing Drives and P orts U sing the CD or D VD driv e Y ou can use your computer to enjoy a wide variety of multim edia features. Identifyin g driv e ty pes Y our Gateway computer may contain one of the following driv e types. Look on the front of the drive for one or more o f the following logos: If your drive ...
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Gateway E-2500D - page 40
35 www .gate wa y .com Using the CD or DVD drive Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on t he CD or DVD drive. 2 Place the disc in the t ray with the label facing up. 3 Press the eject button to close the tra y . Important Some mu sic CDs ha ve cop y prote ction software . Y ou may not be ab le to pla y these C Ds ...
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Gateway E-2500D - page 41
36 ww w .g at eway . co m Chapter 4: U sing Drives and P orts Pla ying a CD Use the music progra m or Windows Media Player on your computer to: ■ Play music CDs ■ Create MP3 music files fro m yo ur m usic C Ds ■ Edit music track information ■ Use your music fil e s to build a music library Pla ying a DVD A Digital V ersatile Disc (DVD) is s ...
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Gateway E-2500D - page 42
Ch apter 5 37 Maintaining Y our Computer • Car ing f or y our compute r • Updating Windows • Protecting your computer from vir uses • Cleaning your computer • Restor ing y our system • Opening the computer c ase • Adding memor y and re placing the batter y 8510807.book Page 37 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 43
38 ww w .g at eway . co m Chapter 5: M aintaining Your Computer Ca ring for y our computer T o extend the life of your computer: ■ When transporting y our c omp uter , we recommend that you put it in the o r i ginal packag ing mate rials. ■ Keep diskettes and your computer away from magnetic fields. Magn etic fields can erase data on both diske ...
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Gateway E-2500D - page 44
39 www .gate wa y .com Updatin g Windows Upda ting Windo ws W indow s Update is the online extension o f W i ndows that helps yo u to keep your computer up-to-date. Use W indows Up date to choose updates for your computer’ s operating system, software, and hardware. New content is added to the site regularly , so yo u can always get the most rece ...
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Gateway E-2500D - page 45
40 ww w .g at eway . co m Chapter 5: M aintaining Your Computer Pro te c t i ng you r co m p uter from viruses A virus is a p rogram that attaches its elf to a file on a computer , then spreads fro m one computer to another . Viruses can damage d ata or cause your computer to malfunctio n. Some viruses go undetected for a pe r i od o f time because ...
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Gateway E-2500D - page 46
41 www .gate wa y .com Protecti ng your compute r from viruses T o scan for viruses: 1 Click Star t , All Programs , Norton Internet Secur ity , then click Norton Internet Security . Norton Internet Security opens. 2 Click Nor ton AntiVirus . 8510807.book Page 41 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 47
42 ww w .g at eway . co m Chapter 5: M aintaining Your Computer 3 Click Scan for Viruses . 4 Click the type of sc an you want to make in the Scan for V iruses area. T o remove a virus: 1 If Norton Internet Security finds a virus, follow all on-screen instructions to remove the virus. 2 T u rn off yo ur comput er and leave it off for at least 30 sec ...
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Gateway E-2500D - page 48
43 www .gate wa y .com Protecti ng your compute r from viruses 4 Follow the on-scr e en instructions to update your Norton Internet Sec urity program with the latest virus p rot ectio n files. 5 When the program has finished , cl i ck Fi nish . 8510807.book Page 43 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 49
44 ww w .g at eway . co m Chapter 5: M aintaining Your Computer Cleani ng your c omputer Keeping your c omputer clean and the vents free from dust helps keep your computer performing at its best. Y ou may want to gather these it ems and put together a computer cleani ng kit: ■ A soft, lint-free cloth ■ An aerosol can of air that has a narrow , ...
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Gateway E-2500D - page 50
45 www .gate wa y .com Cleaning your com puter T o clean an LCD or flat pane l display monitor , use a soft cloth a nd water to clean the LCD screen. Squirt a little water on the cloth (never d irectly on the screen), and wipe the screen with the cloth. T o clean a CRT monitor , use a soft cloth and glass cleaner to clean t he monitor screen. Squir ...
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Gateway E-2500D - page 51
46 ww w .g at eway . co m Chapter 5: M aintaining Your Computer 4 Clean the mouse roll e rs with a cotton swab dipped in iso propyl alcohol. 5 Replace the mouse ball an d lock the reta ining ring into place. Clea ning C Ds or D VD s W ipe from the center to the edge, not around in a circle, using a p roduct made especially for the purpose. Mouse ro ...
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Gateway E-2500D - page 52
47 www .gate wa y .com Restorin g your system Restoring y our sy stem Microsof t S ystem Restor e If your com puter is not work ing correctly a f ter you install a program or change a sett ing in the Control Panel, you may need to use Microsoft System Restor e to resto re the computer to an earlier configuration. T o run Microsoft System Restore: 1 ...
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Gateway E-2500D - page 53
48 ww w .g at eway . co m Chapter 5: M aintaining Your Computer Restoring y our comput er to the original configur ation If W indows does not start or if the two previous procedures do not correct the problem, you may need to restore y our c omputer to the original configuration. T o restore your computer to the origi nal configuration: 1 T u rn on ...
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Gateway E-2500D - page 54
49 www .gate wa y .com Preventi ng static ele ctricity dis charge Pr ev enting static electricity discharge The components inside your com puter are extremely sensitive to static electricity , also known as electrost atic discha rge (ESD). Before opening the com puter case, follow these guidelines: ■ T u rn off your computer . ■ W ear a groundi ...
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Gateway E-2500D - page 55
50 ww w .g at eway . co m Chapter 5: M aintaining Your Computer Opening the case Y our computer case provides easy access to internal c omponents. Remo ving the side panel T o remove the side panel: 1 Follow the instructions in “Preventing static electricity discharge” on pa ge 49 . 2 Shut down your computer , then disconnect the po we r co rd ...
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Gateway E-2500D - page 56
51 www .gate wa y .com Open ing the ca se 6 Swing the side panel away from the computer , then lift the panel away fro m the computer . 8510807.book Page 51 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 57
52 ww w .g at eway . co m Chapter 5: M aintaining Your Computer Remo ving the front bez el T o remove the front bezel: 1 After removing the side panel, press the th ree black plastic tabs (positions indicated by the arrows) to release the right side of the bezel. 2 Swing the right side of the bezel o ut to until the left side of the bezel can be di ...
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Gateway E-2500D - page 58
53 www .gate wa y .com Open ing the ca se Replacing the f r ont bezel T o replace the front bezel: 1 Engage the tabs on the left side of the bezel with the slots in the left side of the computer . 2 Swing the right si de of the bezel in to engage the tabs on the right si de of the bezel with the slots on t he right side of the computer . 3 Press th ...
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Gateway E-2500D - page 59
54 ww w .g at eway . co m Chapter 5: M aintaining Your Computer Closing the case Replacing the si de panel T o replace the side panel: 1 M ak e s ur e t h at al l of th e i nt e rn al ca b le s a r e arran ged inside the case so they will not be pinche d when you close the ca se. 2 Engage the panel ta bs into the front of the case, then swing the s ...
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Gateway E-2500D - page 60
55 www .gate wa y .com Inst alling memor y Installing memor y When you upgrade the computer memor y , make sure that you ins tall the c orrect type of memory module for your computer . Y our computer uses DIMM memory . T o i nstall or replace DIMM memory: 1 Remove the side panel by following the instructions in “Removing the sid e panel” on pag ...
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Gateway E-2500D - page 61
56 ww w .g at eway . co m Chapter 5: M aintaining Your Computer 5 Align the notc hes on the new DIMM with the notches o n the memory module bank and press the module fi rmly into the bank. The tabs on the side s of the memory module sho uld secure the memory mo dule automaticall y . When the module is se cure, you hear a click. 6 Replace the side p ...
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Gateway E-2500D - page 62
57 www .gate wa y .com Replac ing the system ba ttery Replacing the system battery If the computer clock does not keep tim e or the settings in the BIOS Setup utility are not saved when you turn off your computer , replace the system battery . Use a batter y of the same size and voltage as the origin al battery that was in your computer . T o repla ...
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Gateway E-2500D - page 63
58 ww w .g at eway . co m Chapter 5: M aintaining Your Computer 8 Push the battery release tab. The battery pops out of the socket. 9 Make sure that the positive (+) side o f the new battery is facing up, then press the battery into the socket unt il it snaps into place. 10 Replace the side pa nel by following the instructions in “Replacing the s ...
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Gateway E-2500D - page 64
Ch apter 6 59 T roublesho oting • T roubleshooting typical h ardw are and software problems 8510807.book Page 59 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 65
60 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Safety guidelines While troubleshooting y our computer , follow these safety guidelines: ■ Never remove your c omputer case cover while your computer is turned on and while the modem cable a nd the power cord are c onnected. ■ Make sure that you are correctly grounded before accessing inter ...
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Gateway E-2500D - page 66
61 www .gate wa y .com Trou bleshooting T r oubleshooting Add - in c ard s The computer do es not recognize an add-in card ■ Shut down and restart y our computer . ■ Make sure that you have insta lled the re quired software. For more inform ation, see the documentation that c ame with your add-in card. Aud io Audio troubleshooting is co vered u ...
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Gateway E-2500D - page 67
62 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Audio CD do es not pro duce sound ■ Make sure that the disc la bel is facing up, then try again. ■ Some music C Ds have copy protection s oftware. Y ou may not be able to play these CDs on your comp uter . ■ Make sure that the volume cont r ols are turned up. For more information, see “ ...
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Gateway E-2500D - page 68
63 www .gate wa y .com Trou bleshooting Co m p ut e r The computer will not star t ■ Make sure that the power cord is connect e d to an AC power source and your computer is turned on. Diskette drive The diskette drive is not recog nized ■ Shut down and restart y our computer . Y ou can not save a file to dis k e tte or you see th e messag e “ ...
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Gateway E-2500D - page 69
64 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Y ou see a “Disk is full” error me ssage ■ Delete unnecessary files on the diskett e . ■ T ry a different diskette. Occa sionally disk ettes are flaw ed and cannot be rea d by th e disk ette dr ive. ■ Run Error checking on the diskette. For mo re information, see “Checking the hard ...
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Gateway E-2500D - page 70
65 www .gate wa y .com Trou bleshooting Hard driv e Y ou se e an “Ins ufficien t disk spac e ” error message ■ Delete unnecessary files from the ha rd drive using Disk Cleanup. For in structions on deleting unnecessary files, see “Using D isk Cleanup” in Using Y our Comp uter which has been included on your hard drive. T o access this gui ...
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Gateway E-2500D - page 71
66 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Internet Y ou can not connec t to the Intern et ■ If you are using a dial-up modem, ma ke sure that the modem cable is plugged into the modem j ac k and not the Ethernet network jac k. See “Back” on page 10 to make sure that the connections h ave been made correctly . - OR - If you are us ...
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Gateway E-2500D - page 72
67 www .gate wa y .com Trou bleshooting People are send ing you e-mail mes sages, but you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly . Contact you r ISP for technical support. Key b o a r d The ke ybo ard does not work ...
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Gateway E-2500D - page 73
68 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Y ou see a “No t enough memory” error message ■ Close all programs, then resta rt your computer . Modem (dial-up) Y our mo dem does not dial or do es not conn ect ■ Make sure that the mode m cable is plugged into the mode m jack and not the Ethernet network jack. See “Bac k” on page ...
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Gateway E-2500D - page 74
69 www .gate wa y .com Trou bleshooting ■ Disconnect any answering machine, fax mac hine, or printer that is on the sa m e line as the modem. Do not co nnect these devices to the same telephone line as the modem. ■ Make sure that you are not usi ng a digital, rollover , or PBX line. These lines do not work with your mod em. ■ Check for line n ...
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Gateway E-2500D - page 75
70 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Th e modem is n ot rec ognize d by y our com puter ■ Make sure that the line connected to the modem is working and plugged into the appropriate port on y our computer . See “Ba ck” o n page 10 to make sure that the connect ions have been made correctly . ■ If the modem shares the teleph ...
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Gateway E-2500D - page 76
71 www .gate wa y .com Trou bleshooting T o turn down the modem volume: 1 Click Star t , then c lick Control P anel . The Co ntrol Pane l window opens. If your Control Panel is in C ategor y V iew , click Printers a nd Other Hard ware . 2 Click/Doub le-click the Phone and Mode m Options icon, then click th e M odems tab. 3 Click the mod em you want ...
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Gateway E-2500D - page 77
72 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Make sure that: ■ Non-shielded speaker s are not placed too close to the mon itor . ■ The monitor is not positioned too c lose to another monitor , electric fan, fluorescent light, metal shelf, or laser printer . ■ Y ou demagnetize the screen using the mon itor’ s degauss feature. For m ...
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Gateway E-2500D - page 78
73 www .gate wa y .com Trou bleshooting The mo use wo rks erra ticall y If the mouse pointer begins moving errati cally across the computer display or becomes difficult to control precisely , clea ning t he mouse will likely improve its accuracy . If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp cloth. Make sure ...
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Gateway E-2500D - page 79
74 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng Printe r The printer will not turn on ■ Make sure that the printer is online. Many printers h ave an online/ offline button that you may need to press. ■ Make sure that the power cable is plug ged into an AC power source. The printer is on but will not print ■ Check the cable between the ...
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Gateway E-2500D - page 80
75 www .gate wa y .com Trou bleshooting 3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline , click Use Prin ter Offline to clear the check mark. ■ W ait until files have been printed before sending additional files to the prin ter . ■ If you print large files or many files at one ti ...
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Gateway E-2500D - page 81
76 ww w .g at eway . co m Chapter 6: Tr oubleshooti ng 8510807.book Page 76 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 82
Ch apter 7 77 Networking Y our Comput er • Introducing networ king • Creating an Ether net networ k • T esting y our networ k • T roubleshooting your Ether net networ k 8510807.book Page 77 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 83
78 ww w .g at eway . co m Chapter 7: N etworking Your Computer Introduc tion to Netw ork ing An Ethernet network consists of two or more computers connected together through an Ethernet cable . Th is connection type is commonly used in o ffices around the world and can be used to build c omputer networks in the home. Ethe rnet, F ast Ethernet , or ...
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Gateway E-2500D - page 84
79 www .gate wa y .com Introduction to Networking Example r outer-based Ethernet netw ork Th e foll owin g is a n ex ampl e of an Ethe rne t net work . Th e net work is ma de up o f a r oute r , a ca ble or DSL mo dem, your computers, and ca bles connecting ea ch of these comp onents. The router is the central control point for the network. Attache ...
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Gateway E-2500D - page 85
80 ww w .g at eway . co m Chapter 7: N etworking Your Computer Dete rmining if an Ethernet is already installed on your computers T o determine if Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The C ontrol Panel win dow o pens. If y our Co ntro l Panel is in Category V iew , click Perf ormance an d Main ...
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Gateway E-2500D - page 86
81 www .gate wa y .com Creating an Ethernet ne twork Making sure yo ur broadband c onnec tion w orks Before you change anythi ng about your home setup, make sure that your broadband connection is working correctly . T o test the connection, log onto the Internet using your current setup. If the connection is not working, contact your Internet servi ...
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Gateway E-2500D - page 87
82 ww w .g at eway . co m Chapter 7: N etworking Your Computer C onfiguring the T CP/IP pr otocol A networking protocol i s a language computers use to talk to each other . One o f several available protocols must be set up on each computer you plan to use on your network. W e reco mmend you use the T ransmission Control Proto col/Internet Protocol ...
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Gateway E-2500D - page 88
83 www .gate wa y .com Creating an Ethernet ne twork 3 Righ t-click Local Area Connection , then click Properties . T he Local Ar ea Connec tion Proper ties dial og box opens. - OR - If you do not have a LAN connection setup, click Create a new conne ction and follow the instructions in the New Connection W izard. 4 Click to select the Internet Pr ...
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Gateway E-2500D - page 89
84 ww w .g at eway . co m Chapter 7: N etworking Your Computer 6 Click the General tab. 7 Click Obtain an IP addr ess automatical ly . 8 Click OK to close the Internet Pr otocol (TCP /IP) Prope rties dialo g box. 9 Click OK to close the Local Are a Connection Pro perties di alog box . 10 Click X to c l os e th e Network Connecti ons win dow . 11 Re ...
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Gateway E-2500D - page 90
85 www .gate wa y .com Creating an Ethernet ne twork Setting up a network usi ng a router If you are setting up a network fo r more than two computers and you will be connecting your network to a high-speed Broadband Internet connecti on (cable or DSL modem), we recommend the use of a router . A router lets you access the Internet connectio n from ...
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Gateway E-2500D - page 91
86 ww w .g at eway . co m Chapter 7: N etworking Your Computer T o set up a network using a router: 1 Plug one end of the power adapter into the AC connector on the router and the other end into a gro unded, 110V electric al outlet. 2 T u rn on your computers. 3 Plug one end of a straight-throug h netwo rk c able int o any numbered port on the rout ...
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Gateway E-2500D - page 92
87 www .gate wa y .com Creating an Ethernet ne twork ■ Router Name and Domain Name - Check with yo ur ISP to see if en tries are required in these fields and, if so, what entries a re required. Normally , leav ing the fields blank will work. ■ LAN IP Address - W e recommend that you accept the defaults. ■ W AN IP Addres s - If your ISP as sig ...
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Gateway E-2500D - page 93
88 ww w .g at eway . co m Chapter 7: N etworking Your Computer T esting y our netw ork Now that your home network is set up, log o nto one of your computers and access a favorite Internet W eb site. If you are unable to connec t to the Internet: ■ Run the New Connection W izard (for more information, see “Using Y our Computer guide” on page 4 ...
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Gateway E-2500D - page 94
89 www .gate wa y .com Trouble shooting You r Ethernet networ k T r oubleshooting Y our Et hernet network Y ou cannot s ee the other comput ers on you r networ k ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on y o ur computer . Make sure that the oth e r end is plugged into a router . ■ Make sure that all c o m puters ...
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Gateway E-2500D - page 95
90 ww w .g at eway . co m Chapter 7: N etworking Your Computer 8510807.book Page 90 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 96
App endi x A 91 Safety , R egulat or y , and L egal Inf ormat ion • Saf ety inf or mation • Regulator y statements • Notices 8510807.book Page 91 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 97
92 ww w .g at eway . co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion Impor tant saf ety informa tion Y our Gateway system is designed and test ed to meet the latest standa rd s for safety of informat ion technology equipment. However , to ensure safe use of this product, it is i mport ant th at t he saf ety in struc tions mark ed on t ...
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Gateway E-2500D - page 98
93 www .gate wa y .com Regulat or y c omplianc e stat ements United Sta tes of America F ederal C ommunications C ommission (FC C) Unintenti onal emitter per FC C Part 15 This device ha s been tested and found t o comply with th e limits for a Class B digital device, p ursuant to Part 15 of the FCC rules. These limits ar e designed to provide rea s ...
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Gateway E-2500D - page 99
94 ww w .g at eway . co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion T elecommu nications per Part 68 of the Code of F ederal Regulat ions (CFR 47) (applicable to products fitted with USA modems) Y our modem complies with Par t 68 of the Code of F ederal Regulations (CFR 47) rules. On the computer or modem card is a label that co ntai ...
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Gateway E-2500D - page 100
95 www .gate wa y .com Repairs to certifi ed equipment should be made by an authorized Canadian mainten ance facility designated by the supplier . Any repairs o r alterations made by th e user to this equipment, or equipment malfunctio ns, may give the telecommunicati ons company cause to request the user to disconnect the equipment. Users should m ...
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Gateway E-2500D - page 101
96 ww w .g at eway . co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion En vironmen tal informa tion The product you have p urchased contains extracted natural resour ces that have been used in the manuf acturing process. Thi s product may contain substances known to be hazardous to the environment or to human health . T o prevent releas ...
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Gateway E-2500D - page 102
97 www .gate wa y .com Noti c es Copy r ight © 2005 Gate way , Inc. All Rights Reserved 7565 Irvine Center Dr iv e Irvine, CA 92 618-2930 USA All Ri ghts Rese r v ed This publication is protected by copyright and all rights are re served. No par t of it ma y be reproduced or transmitted by any means or in any f or m, without prior consent in writi ...
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Gateway E-2500D - page 103
98 ww w .g at eway . co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion 8510807.book Page 98 Thursday, June 30, 2005 7:27 AM ...
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Gateway E-2500D - page 104
99 www .gate wa y .com Inde x A AC power connector 11 accessories 15 safety precautions 92 activity indicators See ind icat ors application key 25 arrow keys 25 audio audio in jack 11 center speaker j ack 12 configuring jacks 27 front speaker jack 11 headphone jack 11 line in jack 11 line out jack 11 micropho ne jack 9 , 12 muting 26 rear speake r ...
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Gateway E-2500D - page 105
100 ww w .g at eway . co m digital camera 9 , 12 , 29 Ethernet 12 , 28 external au dio 11 external speakers 11 front speaker 11 headphone 11 keyboard 9 , 12 line in 11 line out 11 microphone 9 , 12 modem 27 monitor 12 mouse 9 , 12 network 12 , 28 parallel 12 power 11 power cord 11 print er 9 , 12 PS/2 keyboard 12 PS/2 mouse 12 rear speake rs 12 sca ...
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Gateway E-2500D - page 106
101 www .gate wa y .com installing drivers 80 jack 28 Ethernet jack 12 Ethernet network creating 80 external au dio jack 11 F Fast Ethernet 78 faxes troubleshooting 69 files troubleshooting 64 finding Help and Su pport topics 4 specifications 14 front bezel removing 53 replacing 53 function keys 25 G Gateway eSupport 14 serial number 14 Gateway con ...
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Gateway E-2500D - page 107
102 ww w .g at eway . co m L label Mic rosoft Certi ficat e of Au thentic ity 13 LAN IP Address 87 laser printer 15 LCD pan el troubleshooting 64 , 71 lights See ind icat ors line in jack 11 line out jack 11 M mainten ance cleani ng case 44 cleaning comp onent exteriors 44 cleanin g compute r display 44 cleaning comp uter screen 44 cleanin g keyboa ...
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Gateway E-2500D - page 108
103 www .gate wa y .com source problems 20 Stand by/Resu me 9 troubleshooting 73 turning off c omputer 23 turning on c omputer 22 power button 9 print er default 74 inkjet 15 installing 29 laser 15 parallel port 12 troubleshooting 74 USB port 9 , 12 progra ms closing unrespon sive 24 PS/2 port keyboard 12 mouse 12 R RAM See me mory rebooting comput ...
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Gateway E-2500D - page 109
104 ww w .g at eway . co m cards 61 CD driv e 61 cleani ng CD 46 cleanin g DVD 46 computer startup 63 diskette drive 63 display 64 DVD drive 61 DVD/CD drive 61 Ethernet network 89 faxes 69 files 64 general guidelines 60 hard drive 65 Internet conn ection 66 , 69 keyboard 67 LCD pan el 64 , 71 memory 67 modem 68 monitor 71 mouse 72 network 73 passwo ...
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Gateway E-2500D - page 110
MAN E-2500 USR GDE R0 6/05 ...
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