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Manual Zebra XiIIIPlus

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  • Zebra XiIIIPlus - page 1

    Zebra ® R Xi III Plus ™ High-Performance Printer User Guide ...

  • Zebra XiIIIPlus - page 2

    © 2004 ZIH Corp. The copyrights in this manual and the la bel printer described therein are owned by Zebra T echnologies. Unauthorized re production of this manual or the software in the label printer may res ult in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyr ight violators may be subject to civil liability . IB ...

  • Zebra XiIIIPlus - page 3

    I have determined that the Zebra printers identified as the manufactured by: Have been shown to comply with the applicable technical standards of the FCC If no unauthorized changed is made in the equipment, and if the equipment is properly maintained and operated. Xi Plus Xi Plus, Xi Plus, Xi Plus, Xi Plus, Xi Plus, Xi Plus III Series 90 III 96 III ...

  • Zebra XiIIIPlus - page 4

    Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ___________ ...

  • Zebra XiIIIPlus - page 5

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide i Contents Propriet ary S t atement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v W arranty Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Printer Sof tware and Firmware License Agre ...

  • Zebra XiIIIPlus - page 6

    ii R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Content s Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 Power Cord S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 Select a Communication Interfac e . . . . ...

  • Zebra XiIIIPlus - page 7

    Content s 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide iii 5 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 T ranspond er Placement . ...

  • Zebra XiIIIPlus - page 8

    iv R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Content s A • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 13 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 14 S tandard Features . ...

  • Zebra XiIIIPlus - page 9

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide v Proprietary Statement This manual contai ns proprietary informatio n of Zebra T echnologies Corporation a nd its subsidiaries (“Zebra T ech nologies”). It i s intended solely fo r the information and use of parties operating and maintaining the equipment described herein. Such propriet ary ...

  • Zebra XiIIIPlus - page 10

    vi R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Propriet ary St atement The user is cautioned that any changes or modificati ons not expressly approved by Zebra T echnologies co uld void the user ’ s authority to operate the equipment. T o ensure compliance, this printer must be u sed with Shielded Co mmunication Cables. Canadian DOC Com ...

  • Zebra XiIIIPlus - page 11

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide vii Warranty Information Effective December 30, 2002 All new Zebra pro ducts are warranted by the manufactu rer to be free from defect in ma terial and workmanship. Printers and Related Hardware Product s Proof of purchase or shi pment date is req uired to validate the warranty period. The warra ...

  • Zebra XiIIIPlus - page 12

    viii R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 W arranty Information T o qualify for this warranty , the printhead must be ret urned to the factory or to an authorized service center . Customers are not re quired to pu rcha se Genuine Zebra Supplies (media and/or ribbons) for warrant y qualification. However , if it is determined t hat ...

  • Zebra XiIIIPlus - page 13

    W arranty Information 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide ix Supplies Product s Supplies are warranted to be free from defect in materi al and workma ns hip for a period of six (6) months fo r media and twel ve (12) months fo r ribbon from the date of shi pment by Zebra. This is p rovided the use r has comp lied with sto rage guid ...

  • Zebra XiIIIPlus - page 14

    xR Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 W arranty Information Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ __ ...

  • Zebra XiIIIPlus - page 15

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide xi Printer Software and Firmware License Agreement YOU SHOULD CAREFULL Y READ THE FOLLOWING TERMS AND CONDITION S OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTW ARE AND FIRMW ARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHER WISE ASSOCIA TED WITH THIS AGREEMENT . IF YOU ...

  • Zebra XiIIIPlus - page 16

    xii R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Sof tware and Firmware License Agreement • Reservation of Rights . All rights not expressly gr anted are reserved by ZEBRA. • Accessing Services Using the SOFTW ARE and FIRMW ARE. Y our use of any serv ice accessible using th e SOFTW ARE and FIR MW ARE is not covere d by this PSF ...

  • Zebra XiIIIPlus - page 17

    Printer Sof tware and Firmware License Agreement 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide xiii 4. TERMINA TION. W ithout prejudic e to any othe r rights, ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may terminate this PS FLA by offering you a superseding PSFLA fo r the SOFTW AR ...

  • Zebra XiIIIPlus - page 18

    xiv R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Sof tware and Firmware License Agreement 8. DISCLAIMER OF W ARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTW ARE AND/OR FIRMW ARE “AS IS” AND WITH ALL F AUL TS, AND HEREBY DISCLAIM ALL OTHER W ARRANTIES AND CONDITION S, EITHER EXPRESS, IMPLIED OR ST A TUTOR Y , INCLUDING BUT ...

  • Zebra XiIIIPlus - page 19

    Printer Sof tware and Firmware License Agreement 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide xv • The SOFTW ARE and FIRMW ARE was prov ided to you at no additiona l char ge and ZEBRA has includ ed in this PSFLA terms th at disclaim all warranties and li ability for the SOFTW ARE and FIRM W ARE. T o the full extent allowed by law , YOU H ...

  • Zebra XiIIIPlus - page 20

    xvi R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Sof tware and Firmware License Agreement Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _______ ...

  • Zebra XiIIIPlus - page 21

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide xvii Preface This section pro vides you with c ontact informatio n, document struc ture and or ganization, and additional re ference documen ts. ...

  • Zebra XiIIIPlus - page 22

    xviii R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Preface Contact s Cont act s Y ou can contact Zebra T echnologies at any o f the following : Visit us at: h ttp://www .zebra.com Our Mailing Addresses: Zebra T echnologies Corporatio n 333 Corporate W oods Park way V ernon H ills, Illinois 60 061.3109 U. S.A T ele phone: +1 847. 634.6700 F ...

  • Zebra XiIIIPlus - page 23

    Preface Document Conventions 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide xix Document Conventions The following conv entions are used throughout this docu ment to convey cer tain information : Alternate Color (online only) C ross-referenc es contain hot li nks to other sections in this guide. If you are viewing this guide on line in .pdf ...

  • Zebra XiIIIPlus - page 24

    xx R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Preface Related Documents Illustration Callout s Callouts are used when an illustrati on contains informati on that n eeds to be labeled a nd described. A table that contains th e labels and descrip tions follows the graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Callo ...

  • Zebra XiIIIPlus - page 25

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 1 1 Introduction This chapter provides a high -level over view of the prin ter and its components. Content s Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel. . . . . . . . . . . . . . . . . . . . . ...

  • Zebra XiIIIPlus - page 26

    2R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Introduction Exterior View Exterior V iew The following il lustrations show th e exterior of the p rinter . Figure 2 • Printer Exterior—Front View Figure 3 • Printer Exterior—Rear View 1 Front panel 2 Media door 1 Electronics cover 2 Power switch 3 AC power cord connection 1 2 2 1 3 ...

  • Zebra XiIIIPlus - page 27

    Introduction Front Panel 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 3 Front Panel Figure 4 shows the buttons and lights on the front panel . For a description of the front panel buttons, see T able 1 on page 4 , and fo r a description of the front panel li ghts, see Ta b l e 2 on page 5 . Figure 4 • Front Panel Buttons and Light s ...

  • Zebra XiIIIPlus - page 28

    4R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Introduction Front Panel Front Panel Buttons This table describes the function o f the buttons show n in Figure 4 . T able 1 • Front Panel Buttons Button Det ails LEFT OV AL Changes parameter values. Common uses ar e to increase/decreas e a value, answer yes or no , indicate on or off , scrol ...

  • Zebra XiIIIPlus - page 29

    Introduction Front Panel 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 5 Front Panel Light s This table det ails the lights sh own in Figure 4 on page 3 . T able 2 • Front Panel Lights Light Det ails POWER Indicates printer power status. • Off — printer is of f. • On — printer is on. TA K E L A B E L • Off — Normal operation. ...

  • Zebra XiIIIPlus - page 30

    6R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Introduction Printer Component s Printer Component s Figure 5 shows a side view of the pr inter ’ s int ernal co mponents. Figure 5 • Internal Component s Note • Depending on the printer opti ons that you selected, your pri nter could look sl ightly dif ferent. For more about printer op t ...

  • Zebra XiIIIPlus - page 31

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 7 2 Printer Setup This chapter provides the tasks th at you must comp lete and the issues that you must consi der before you load a nd configure your p rinter . Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra XiIIIPlus - page 32

    8R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Setup Before Y ou Begin Before Y ou Begin Review this chec klist, and resolve a ny issues before you beg in setting up yo ur printer . When you are ready , continue with Printer Op eration on page 21 .  Unp ack and Inspect Have yo u unpacked t he printer and inspected it for damage? ...

  • Zebra XiIIIPlus - page 33

    Printer Setup Unpack and Inspect the Printe r 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 9 Unp ack and Inspect the Printer When you unpac k the printer , save all pac king materials. When the printer is ou t of the box, raise the printer’ s media door , and remove the power cord. Inspect the printer fo r possible damage incurred during ...

  • Zebra XiIIIPlus - page 34

    10 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the followin g when sele cting an ap propriat e locatio n for your prin ter . Select a Surface Select a solid, level surface of suffi cient size and strength to acco mmoda te the printer and other equipment (su ...

  • Zebra XiIIIPlus - page 35

    Printer Setup Connect the Printer to a Power Source 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 1 1 Connect the Printer to a Power Source T o connect the printer to a power source, compl ete these step s: 1. T urn the printer power switch (located on the rear of the printer) to the Off ( O ) position. 2. Plug the power c ord into the mat ...

  • Zebra XiIIIPlus - page 36

    12 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Setup Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depe nds on the c ommunication op tions installed in the printer . S tandard interfaces: The standard communication interfaces are an RS-232 serial data port, ...

  • Zebra XiIIIPlus - page 37

    Printer Setup Select a Communication Interface 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 13 Dat a Cable Requirements Data cables must be ful ly shielded and fitte d with metal or metal lized connector shells. Shielded cables and conne ctors are required to prevent radia tion and reception of electrical noise. T o minimize electrical noi ...

  • Zebra XiIIIPlus - page 38

    14 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Setup T ypes of Med ia T ypes of Media Y our printer is capable of us ing various forms of med ia. These include roll and fanfold medi a ( Figure 9 ) that may be labels or card stock and t hat may have optional perf orations or registration holes. The media also may h ave a radio freq ...

  • Zebra XiIIIPlus - page 39

    Printer Setup T ypes of Media 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 15 Non-Continuous Media Non-continuous web media refers to individual lab els that are separated b y a gap, notch, or hole ( Figure 10 ). When you look at the media, y ou can tell w here one label e nds and the next one begins. Figure 10 • Non-Continuous W eb Medi ...

  • Zebra XiIIIPlus - page 40

    16 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Setup T ypes of Med ia RFID “Smart” Labels “Smart” labels are usu ally made from two components: media and an embedded RFID transponder ( Figure 12 ). For more info rmation abou t reading and e ncoding RFID tags , see RFID Guidelines on page 69 . • The media (usuall y a labe ...

  • Zebra XiIIIPlus - page 41

    Printer Setup Ribbon 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 17 Ribbon Ribbon is a thin film that is coat ed on one side with wax or wax resin, which is transferred to the media during the thermal transfer process. The media determines wh ether you need to use ribbon and how wide the rib bon must be. When to Use Ribbon Thermal transfe ...

  • Zebra XiIIIPlus - page 42

    18 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Setup Ribbon Adhesive T e st If you have lab els available, perform th e adhesive test to determine which sid e of a ribbon is coated. This method works well for ribbon that is already install ed. T o perform an adhesive test, complete these step s: 1. Peel a label from its backi ng. ...

  • Zebra XiIIIPlus - page 43

    Printer Setup Ribbon 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 19 5. Observe the results. Did the ri bbon leave a mark on the paper? If the ribbon... Then... Left a mark on the paper The ribbon is coate d on the outer surface. Did not leav e a mark on the paper The ribbon is l ikely coat ed on the inn er surface. a. Flip the rib bon ove ...

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    20 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Setup Ribbon Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _ ...

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    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 21 3 Printer Operation If you have comp leted the tasks and reso lved the issues in the checklist in Befor e Y ou Begin on page 8 , follow the instructi on in this chapter to load and calibrat e your printer and to print configurati on labels . Content s Load the Printer . . . . . . . . . . . . ...

  • Zebra XiIIIPlus - page 46

    22 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Load the Printer Load the Printer This section gi ves you a series of instructions to load labels a nd ribbon (if used). The instructions that follow are for a st andard printer in T e ar -Off Mode. Load Roll Media Roll media fe eds through the printer from th e media hanger ...

  • Zebra XiIIIPlus - page 47

    Printer Operation Load the Printer 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 23 6. Adjust the media guide so it is just touching, but does not restrict, the ed ge of the media. The labels should lie flat as shown in Figure 15 . Figure 15 • Media Position 7. Which type of me dia are you usin g? 1 Printhead 2 Media guid e 3 Labels/media ...

  • Zebra XiIIIPlus - page 48

    24 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Load the Printer Load Fanfold Media Fanfold media feeds thro ugh either the bott om or rear access slot from outside the printer . The media hanger an d media supp ly spindle are not used with fanfold media. T o load fanfold labels, complete these step s: 1. Slide the pr int ...

  • Zebra XiIIIPlus - page 49

    Printer Operation Load the Printer 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 25 • From the r ear slot in the printer body . Figure 17 shows the pri nter with fanfold label s loaded throug h the rear slot. Figure 17 • Fanfold Media—Rear Loading 4. Adjust the media guide so it just touches, but d oes not restrict, the edge of the la ...

  • Zebra XiIIIPlus - page 50

    26 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Load the Printer Load Ribbon Before you load ribbon , make sure th at the label s that you are using n eed ribbon. O nly thermal transfer media requires ribb on. Ribbon is not requ ired with di rect thermal media, tho ugh it may be used to protect the printh ead from abrasio ...

  • Zebra XiIIIPlus - page 51

    Printer Operation Load the Printer 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 27 T o load the ribbon, complete these step s: 1. Align the segments of the ribb on supply spindl e as shown in Figure 19 . Figure 19 • Ribbon Supply Spindle Segment s 2. Place the roll o f ribbon on the ribbon supply spindle, and push the c ore as far back a ...

  • Zebra XiIIIPlus - page 52

    28 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Load the Printer 5. Pull the ribbon leader over the pr inthead and above the top roller ( Figure 21 ). Figure 21 • Threading Ribbon Past Printhead and Platen Roller 6. Bring the ribbon lead er and ribbon under th e ribbon take-up spindle, and wrap them around the spin dle. ...

  • Zebra XiIIIPlus - page 53

    Printer Operation Load the Printer 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 29 8. Close the printhea d. Figure 23 shows how yo ur printer should l ook with the media and ribbon lo aded. Figure 23 • Ribbon Loaded in Printer ...

  • Zebra XiIIIPlus - page 54

    30 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Load the Printer Remove Used Ribbon When the ribb on has run out or must be change d, remove the used ribbon fr om the take-up spindle ( Figure 24 ). Figure 24 • Ribbon T ake-Up Spindle T o remove used ribbon, complete the se step s: 1. Open the p rinthea d. 2. Has the rib ...

  • Zebra XiIIIPlus - page 55

    Printer Operation Print a Printer Co nfiguration Label 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 31 Print a Printer Configuration Label When you have l oaded the medi a and ribbon (if n ecessary), print a printer configu ration label to use as a record of your print er settings. Keep the l abel for baseline informatio n on your printer ...

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    32 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Print a Printer Co nfiguration Label Figure 25 • Printer Configuration Label ...

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    Printer Operation Calibrate the Printer 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 33 Calibrate the Printer There are five dif f erent ways that the printe r can be calibrated. Y ou may calibrate the printer as needed. • Auto-cal ibration occurs when the printer feeds media after the printhead is closed and when the printer is first tu ...

  • Zebra XiIIIPlus - page 58

    34 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Adjust and Calib rate Sens ors Adjust and Calibrate Sensors This section describes how to adj ust and calibrate sensors. Media and Ribbon Sensor Calibration Media and ribbon sensor calibration is one of the most common adjustments to the prin ter settings. This procedure i s ...

  • Zebra XiIIIPlus - page 59

    Printer Operation Adjust and Calib rate Sens ors 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 35 11 . Close the printhea d. 12. Press the right oval to continue. The printer does a calibration equiva lent to pressing CA LIBRA TE ; during this process, the printer de termines the label leng th. T o see the new read ings on the new scale, pr ...

  • Zebra XiIIIPlus - page 60

    36 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Adjust and Calib rate Sens ors T ransmissive (Media) Sensors The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (t he upper media sensor). The media passes bet ween the two. Adjust these senso rs only when th e printe ...

  • Zebra XiIIIPlus - page 61

    Printer Operation Adjust and Calib rate Sens ors 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 37 T o adjust the upper media sensor for the out side half of the media: 1. Remove the ribbon (if ribbon is used). 2. Locate the upper me dia sensor . The upper me dia sensor eye is directly below t he adjustment screw head. 3. Remove the upper me ...

  • Zebra XiIIIPlus - page 62

    38 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Adjust Printhead Pressure an d T oggle Position Adjust Printhead Pressure and T oggle Position Printhead pressure is one factor that af fects prin t quality . If the toggle pressure is too l ight or uneven, the labels and ribbon may slip. T oggle Position Adjustment T oggle ...

  • Zebra XiIIIPlus - page 63

    Printer Operation Adjust Printhead Pressur e and T oggle Position 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 39 Figure 28 • T oggle Assemblies 4. Some media types require hi gher pressure to print well. For these med ia types, increase or decrease pressure usin g the adjusting nuts un til the left and right edges of the printed area ar ...

  • Zebra XiIIIPlus - page 64

    40 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Printer Operation Adjust Printhead Pressure an d T oggle Position Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___ ...

  • Zebra XiIIIPlus - page 65

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 41 4 Front Panel Controls This chapter describes the functi on of the front panel. Content s Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra XiIIIPlus - page 66

    42 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Overview Overview After you have installe d media and ribbon and pri nted a configuration l abel, you can change the printer’s settings using the front pan el controls. For an overvie w of the front pa nel, including descri ptions of the bu ttons and light s, see Fr ont ...

  • Zebra XiIIIPlus - page 67

    Front Panel Controls Password-Protected Parame ters 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 43 Password-Protected Parameters Certain paramet ers are password-protecte d by factory defau lt, including t he communicatio n parameters. The first attempt to change a password-protected p arameter (pressing one of the ovals) requires you to ...

  • Zebra XiIIIPlus - page 68

    44 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD Front Panel LCD Use the LCD display on the front pa nel to adjust printer settings. Ta b l e 5 shows parameters in the order in which they a re displayed when you press NEXT/SA VE after entering setup mode. Throughout this process, press NE XT/SA VE to con ...

  • Zebra XiIIIPlus - page 69

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 45 PRINT MODE Selecting Print Mode Print mode settings t ell the printer t he method of label delivery that y ou wish to use. Be sure to select a print mode that your hardwa re co nfiguration supports bec ause some of the selections displayed are for optiona ...

  • Zebra XiIIIPlus - page 70

    46 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD PRINT WIDTH Setting Pri nt W idth Print width dete rmines the printabl e area across the width of the l abel. T o chan ge value shown: 1. Press the left oval to move the cursor . 2. Press the right oval to incr ease the value of the digit. Note • The pri ...

  • Zebra XiIIIPlus - page 71

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 47 EARLY WARNING Setting Early W a rning When this parameter is enabled, the pr inter provides warnings when labels or ri bbons are running low o r when the pr in thead needs to be cl eaned. Note • Labels per roll and ribbon length need to be up dated when ...

  • Zebra XiIIIPlus - page 72

    48 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD LIST BAR CODES List Bar Codes • Press the right ov al to print a la bel that lists the available bar code s in the printer . LIST IMAGES List Images • Press the right ov al to print a label that lists the available images store d in the printer’ s RA ...

  • Zebra XiIIIPlus - page 73

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 49 INIT FLASH MEM Initializ e Flash Memory Caution • Perform this operation only when it is necessary to erase all pr eviously stored information from Flash me mory . 1. When the LCD displays INITIALIZE CARD , press the right oval to select YES . (If you a ...

  • Zebra XiIIIPlus - page 74

    50 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD MEDIA AND RIBBON CALIBRATE Calibrate Media and Ribbon Sensors Use this procedu re to adjust sensit ivity of media an d ribbon sens ors. Import ant • This procedur e must be follow ed exactl y as present ed. All of the steps must be performed even if only ...

  • Zebra XiIIIPlus - page 75

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 51 BAUD Setting Ba ud The baud settin g of the printer mu st match the b aud setting of the host computer fo r accurate communications to take place. Select t he value that matches the one being used by the host computer . • Press the right or le ft oval t ...

  • Zebra XiIIIPlus - page 76

    52 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD NETWORK ID Setting Network ID Network ID i s used to assign a unique number to a printer used in an RS-422/R S-485 network. This gi ves the host computer the means to address a specific printer . If th e printer is used in an R S-422/RS-485 netw ork, you m ...

  • Zebra XiIIIPlus - page 77

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 53 FORMAT PREFIX Format Prefix Character The format prefix is a tw o-digit hex value u sed as a parameter place marker in ZPL /ZPL II format instructio ns. The printer looks for this 2-digi t hex character to ind icate the start of a ZPL/ZPL II format in str ...

  • Zebra XiIIIPlus - page 78

    54 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD MEDIA POWER UP Media Power Up This parame ter sets the action o f the labels whe n the printer is t urned on. • Press the right or left o val to display the c hoices. Default : Calibration Selections : Feed, Calibrati on, Length, Shor t Cal, and No Motio ...

  • Zebra XiIIIPlus - page 79

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 55 LABEL TOP Adjusting Label T op Position The label top positio n adjusts the print positi on vertically on the label. Positi ve numbers adjust the label t op position further d own the label (away from the printhead), negative numbers adjust t he position ...

  • Zebra XiIIIPlus - page 80

    56 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD APPLICATOR PORT Setting the Appl icator Port Determines the action of the verifier port . Note • Set this value as suggeste d by the applicator manufacturer . • Off: The applic ator port is off. • Mode 1: Asserts the ~END_ PRINT signal low while the ...

  • Zebra XiIIIPlus - page 81

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 57 WEB S. These parameters are a utomatically set during the calibration procedur e. They should be changed only by a qualif ied service technician. See the Mainten ance Manual for more information on these parameters. • Press NEXT/SA VE to scroll through ...

  • Zebra XiIIIPlus - page 82

    58 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD RTC TIME R TC (Real-time clock) T ime This parame ter allows you to set the time followi ng the conventi on selected in IDLE DISPLAY . 1. Press the left ov al to move to the next digit p osition. 2. Press the right oval to incr ease the value of the digit. ...

  • Zebra XiIIIPlus - page 83

    Front Panel Controls Front Pane l LCD 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 59 ZebraNet ® Wired Print Server LCD Displays The menu opti ons shown in Ta b l e 6 display only if yo u have the ZebraNet PrintServer II installed. T able 6 • Print Server LCD Displays LCD Explanation IP RESOLUTION IP Resolution Depending on the selectio ...

  • Zebra XiIIIPlus - page 84

    60 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Front Panel Controls Front Panel LCD Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ __________ ...

  • Zebra XiIIIPlus - page 85

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 61 5 RFID Guidelines This chapter provides an ov erview of ho w RFID works and t he ZPL commands use d to create RFID labels. Content s Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 T ransponder Placement . . ...

  • Zebra XiIIIPlus - page 86

    62 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 RFID Guidelines Overview Overview The R1 10XiIIIplus “smart” label pr inter-encoders serve as dynami c tools for both printing and encoding RFID labels, ticke ts, and tags. The printe r encodes information on ultra-thin UHF RFID transponders embedded in “smart” labels. It then immedia ...

  • Zebra XiIIIPlus - page 87

    RFID Guidel ines ZPL II Commands for RFID 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 63 ZPL II Commands for RFID Printing and encodi ng (writing) of “smart” lab els is handled thro ugh the use of Z ebra Programming Language (ZPL). Each transp onde r has memory that can be read from through ZPL commands, and most transpond ers have me ...

  • Zebra XiIIIPlus - page 88

    64 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 RFID Guidelines ^HV ^HV Host V erification Description This command is used to return data from specified fields, along wit h an optional ASCII header , to the host. It can be used with any field that has been assigned a number with the ^RT command. Format ^HV#,n,h The following table id enti ...

  • Zebra XiIIIPlus - page 89

    RFID Guidel ines ^RS 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 65 ^RS RFID Setup Description The ^RS command mo ves the RFID tag into the ef fective area for reading or writing or for possible error han dling if there is an error . Format ^RSt,p,v,n,e The following table id entifies the parameters for this format. Import ant • Use car ...

  • Zebra XiIIIPlus - page 90

    66 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 RFID Guidelines ^RS Example 1 • This example sets the printer to move the media t o 800 dots fro m the top of the media [or label le ngth minus 800 from the bottom (leading ed ge) of the me dia] and voids the rest of the media in case of an error . The printer will try to print two labels, ...

  • Zebra XiIIIPlus - page 91

    RFID Guidel ines ^RS 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 67 Example 2 • This example sets the printer to move the media t o 800 dots fro m the top of the media [or label lengt h - 500 from the bottom (leading edge) of the media] and prin ts “void” 500 dots in vertical length (Y axis) in case of an error . ^XA ^RS,800,500,2,P ...

  • Zebra XiIIIPlus - page 92

    68 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 RFID Guidelines ^RT ^RT Read T ag Description The ^RT command tells the printe r to read the current RFID tag data. The data can be sent back to the host via the ^HV command. Format ^RT#,b,n,f,r,m,s The following table id entifies the parameters for this format. Parameters Det ails # = nu mbe ...

  • Zebra XiIIIPlus - page 93

    RFID Guidel ines ^WT 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 69 ^WT W rite T ag Description The ^WT command a llows you to program the current RFID ta g. Format ^WTb,r,m,w,f,v The following table id entifies the parameters for this format. Note • Check the amount of data memory ava ilable for the tag th at you will be using. If more ...

  • Zebra XiIIIPlus - page 94

    70 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 RFID Guidelines Sample of RFID Programming Sample of RFID Programming ZPL II is Zebra’ s label design language. ZPL II l ets you create a wi de variety of labels from the simple to t he very complex, including t ext, bar codes, and graphics. This section is not intended as an i ntroduction ...

  • Zebra XiIIIPlus - page 95

    RFID Guidel ines Sample of RFID Programming 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 71 T able 7 • Sample ZPL Code and Results Line Number T ype This Label Format Resulting Printout 1 ^XA ZEBRA 5A65627261 000000 2^ R S , 0 ^ F S 3 ^WT^FDZebra^FS 4 ^FO100,100^A 0n,60^FN0^FS 5 ^FO100,200^A 0n,40^FN1^FS 6^ R T 0 ^ F S 7 ^R T1,,,1^FS 8^ ...

  • Zebra XiIIIPlus - page 96

    72 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 RFID Guidelines Sample of RFID Programming Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ____ ...

  • Zebra XiIIIPlus - page 97

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 73 6 Data Ports This chapter describes the st andard communicat ion ports availa ble to connect t he printer to yo ur computer or network. Content s Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Serial Port ...

  • Zebra XiIIIPlus - page 98

    74 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Dat a Ports Parallel Port Parallel Port When communicating v ia the parallel po rt, the values selected must be the same as those use d by the host equipment connected to the printer . Port selection for statu s information is determined by the channe l sendin g the request. The parall el por ...

  • Zebra XiIIIPlus - page 99

    Dat a Port s Parallel Port 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 75 18 +5 V at 750 mA The maximum current dr aw may be limited by op tion configuration. 19–30 Ground 31 ninit 32 nFault/NDataA vail 33, 34 Not used 35 +5 V throug h a 1.8 K Ω Resistor 36 NSelectin/128 4 active T able 8 • Parallel Cable Pi n Configuration (Continu ...

  • Zebra XiIIIPlus - page 100

    76 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Dat a Ports Serial Port Serial Port T o communicate using the se rial data port of t he printer , you must choose th e number of data and stop bits, parity , and handshakin g. Parity ap plies only to data transmit ted by the printer because the parity of received dat a is ignored. The values ...

  • Zebra XiIIIPlus - page 101

    Dat a Port s Serial Port 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 77 Serial Pin Configuration Ta b l e 9 shows the pi n configuration and funct ion of the rear panel serial data connector o n the printe r . T able 9 • Serial Connector Pin Configuration Pin No. Name Descripti on 1 — Not connected 2 RXD Receive data—data input to ...

  • Zebra XiIIIPlus - page 102

    78 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Dat a Ports Serial Port RS-232 Interface Connections Direct Connection to a Computer The printer is con figured as Data T erminal Equipment (DTE). Figure 32 shows the internal connections of the printer ’ s RS-23 2 conne ctor . Figure 32 • RS-232 Connections Pin 9 is also available as a + ...

  • Zebra XiIIIPlus - page 103

    Dat a Port s Serial Port 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 79 DB-9 to DB-25 Connections An interface adapter is re quir ed (Zebra part number 33109M) to connect the printer ’ s DB-9 interface to a DB-25 connector . A generic DB-25 adapter CAN be used, although the +5 VDC signal source woul d not be passed thro ugh the adapter ...

  • Zebra XiIIIPlus - page 104

    80 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Dat a Ports Serial Port RS-422/RS-485 In terconnections An interface adapter (Zebra part number 331 14M ) is required to c onnect the printer’ s RS-232 DB-9 interface to a host comput er through an R S-422 or RS-485 inte rface. A generic DB -25 adapter can be used. Figu re 35 shows the cabl ...

  • Zebra XiIIIPlus - page 105

    Dat a Port s USB 2.0 Port 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 81 USB 2.0 Port A USB 2.0 po rt (which is USB 1.1 and 1.0 c ompatible) is availa ble to connec t your printer to the host equipment. The indust ry-standard USB ca ble has an A- male connector on one end and a B-male connector on the ot her end as shown in Figure 36 . Fi ...

  • Zebra XiIIIPlus - page 106

    82 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Dat a Ports USB 2.0 Port Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ __________ ...

  • Zebra XiIIIPlus - page 107

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 83 7 Memory Cards This chapter describes the opt ional cards that can be used with t he printer and give s instructions fo r installation. Content s PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 CompactFlash Card . . . . ...

  • Zebra XiIIIPlus - page 108

    84 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Memory Cards PCMCIA Memory Card PCMCIA Memory Card A T ype 1- or T ype II-compliant PCMCIA memory card holds extra memory or font options fo r the printer . The card is hot-swappable (it can be installe d while the printer is on). T o inst all the PCMCIA card, complete these step s: 1. Remove ...

  • Zebra XiIIIPlus - page 109

    Memory Cards PCMCIA Memo ry Card 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 85 3. Reinstall the PCMCIA ca rd shield ov er the PCMCIA card and card slot. The printer is re ady to operate with the add itional memory or font option. T o be sure that the card has successfully in iti alized, print a configuratio n label a s instructed in Prin ...

  • Zebra XiIIIPlus - page 110

    86 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Memory Cards CompactFlash Card Comp actFlash Card A CompactFlash card is a nonvola tile memory car d that stores data even when the power to the printer is turned of f. A T ype I-compli ant CompactFlash card ho lds extra memo ry or optional fonts fo r your printer . T o inst all a Comp actFla ...

  • Zebra XiIIIPlus - page 111

    Memory Cards CompactFlash Card 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 87 5. Insert the CompactFlash card into the card slot on the upper portion of the op tion board. Insert the card wi th the back (unlabeled) side of the card f acing out. The ca rd can be inserted only one way an d should snap into place. Figure 39 shows where to in ...

  • Zebra XiIIIPlus - page 112

    88 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Memory Cards CompactFlash Card Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____ ...

  • Zebra XiIIIPlus - page 113

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 89 8 Routine Maintenance Cleaning yo ur printer regularly ma intains print q uality and may extend the life of the printer . This section provid es routine cleanin g and maintenance procedures. Content s Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra XiIIIPlus - page 114

    90 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Routine Maintenance Cleaning Schedule Cleaning Schedule The recommended clea ning schedule is sh own in Ta b l e 1 0 . See the followin g pages for specific procedures. Clean Exterior Clean the outside surfaces of the p rinter with a lint-free cloth. Use a mild de tergen t solution or desktop ...

  • Zebra XiIIIPlus - page 115

    Routine Maintenanc e Clean Interior 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 91 Clean Interior After every four roll s of media, inspect the inside of the p rinter . Use a soft bristle brush or a vacuum cleane r to remove an y dirt and lint from the inte rior of the p rinter . Printhead and Platen Roller After every roll o f ribbon, cl ...

  • Zebra XiIIIPlus - page 116

    92 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Routine Maintenance Clean Interi or Figure 40 • Cleaning the Printhead 4. Rotate the pl aten roll er and clean tho roughly with solvent and a n applicator . 5. Brush or vacuum any accumulated paper lint and dust away from the rollers. 6. Reload the media and th e ribbon (if required). 7. Cl ...

  • Zebra XiIIIPlus - page 117

    Routine Maintenanc e Clean Interior 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 93 Sensors Brush or vacuum any ac cumulated paper li nt and dust of f the sensors whene ver the sensors are blocked. At minimum, clean the sensor s according to the recommendations in Cleaning Schedule on p age 90 . Ribbon and Label-A vailable Sensor Locations ...

  • Zebra XiIIIPlus - page 118

    94 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Routine Maintenance Clean Interi or T ransmissive (Med ia) Sensor Locations The locations of th e upper and lower transmissive (med ia) sensors are shown in Figu re 42 and Figure 43 . Figure 42 • Upper Media Sensor Figure 43 • Lower Media Sensor 1 Upper media sensor 1 Lower medi a sensor ...

  • Zebra XiIIIPlus - page 119

    Routine Maintenanc e Clean Interior 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 95 Snap Plate Clean the snap plate when label adhesive or a label is st uck to the underside. Figure 44 shows the loca tion of the sn ap plat e. Figure 44 • Snap Plate T o clean the snap plate, complete thes e step s: 1. Remove the two sc rews that secure th ...

  • Zebra XiIIIPlus - page 120

    96 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Routine Maintenance Replace Fuse Replace Fuse The R1 10 Xi III Plus fuse must be replaced only by an authorized service technician. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5 A, 250 V . The AC power entry module comes with two approved fuses i n the fuse holder: o ne is ...

  • Zebra XiIIIPlus - page 121

    Routine Maintenanc e Replace Fu se 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 97 Figure 46 • Fuse Locations 3. Snap the fuse hold er back into the AC p ower entry module. 4. Reconnect the power cord, and turn the printer On ( I ). 1 In-circuit fuse 2 Fuse holder 3 Spare fuse Note • If the printer does not po wer on, an internal comp ...

  • Zebra XiIIIPlus - page 122

    98 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Routine Maintenance Replace Fuse Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ __ ...

  • Zebra XiIIIPlus - page 123

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 99 9 Troubleshooting This chapter prov ides you with informat ion about LCD, print quality , communications, and other errors that you migh t need to troubleshoot. Content s T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra XiIIIPlus - page 124

    100 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 T roubleshooting T roubleshooting T r oubleshooting If an error condition exist s with the printer , review this checklist:  Is there an error message on the LCD? If yes, see LCD Err or Messages on page 101 for more infor mation.  Is the CHECK RIBBON ligh t on when ribb on is loaded p ...

  • Zebra XiIIIPlus - page 125

    T roubleshooting LCD Error Messages 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 101 LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 1 for LCD errors, the possible causes, and the recommended solut ions. T able 1 1 • LC D Error Messages LCD Possible Cause Recommended Solution RIBBON OUT Thermal Tran ...

  • Zebra XiIIIPlus - page 126

    102 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 T roubleshooting LCD Error M essages RIBBON IN Ribbon is loaded, but the pri nter is set for Direct Thermal mode. • T o operate in Direct Thermal mode, remove the ribbon. • T o operate in Thermal T r ansfer mode, leave t he ribbon load ed and change t he print method to Thermal T ransfer ...

  • Zebra XiIIIPlus - page 127

    T roubleshooting LCD Error Messages 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 103 HEAD COLD Caution • An improperly connected printhea d data or p ower cable can cause this error message. The printhead can still be hot enough to cause severe burns. Allow the printhead to cool. The printhead i s under temperature. Continue print ing wh ...

  • Zebra XiIIIPlus - page 128

    104 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 T roubleshooting Print Quality Problems Print Quality Problems Ta b l e 1 2 identifies problems with print q uality , the possible cause s, and the recommended solutions. T able 12 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues Y ou are us ...

  • Zebra XiIIIPlus - page 129

    T roubleshooting Print Quality Problems 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 105 Light, con sistent vertical lines running through the labels The printhead o r platen roller is dirty . Clean the pri nthead and platen ro ller as inst ructed in Printhead and Plat en Roller on page 91 . Caution • The printhead is hot and can cause s ...

  • Zebra XiIIIPlus - page 130

    106 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 T roubleshooting Communications Problems Communications Problems Ta b l e 1 3 identifies problems with communica tions , the possible c auses, and the recommended solutions. T able 13 • Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the print ...

  • Zebra XiIIIPlus - page 131

    T roubleshooting Communications Problems 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 107 The printer fails to calibrate or dete ct the top of the label. The printer was not ca librated for the label being us ed. Perform the ca libration procedure in CANCEL Self T est on page 109 . The printer is config ured for continuous media. Set the m ...

  • Zebra XiIIIPlus - page 132

    108 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 T roubleshooting Printer Diagnostics Printer Diagnostics Self tests give informa tion about the condi tion of the printer . The most commonly used are the Power-On and the CANCEL self tests. Power-On Self T est The Power-On Self T est (POST) is performed au tomatically each time the printer ...

  • Zebra XiIIIPlus - page 133

    T roubleshooting Printer Diagnostics 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 109 CANCEL Self T est The CANC EL self test prints a configurat ion label, which tel ls you the current setti ngs for the printer . T o perform the CANCEL Self T est, complete these step s: 1. T urn Of f ( O ) the printer . 2. Press and hold CANCEL while turn ...

  • Zebra XiIIIPlus - page 134

    11 0 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 T roubleshooting Printer Diagnostics P AUSE Self T est This self test can be used to prov ide the test labels required when makin g adjustments to the printer ’ s mechanical assemblies. See the sample prin tout below . T o perform a P AUSE self test, complete these step s: 1. T urn Of f ( ...

  • Zebra XiIIIPlus - page 135

    T roubleshooting Printer Diagnostics 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 1 1 1 FEED Self T est This test helps you ch oose the best darkness sett ing for your printer . T o perform a FEED self test, complete these step s: 1. T urn Of f ( O ) the printer . 2. Press and hold FEED while turning the power On ( I ). Hold FEED until the ...

  • Zebra XiIIIPlus - page 136

    11 2 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 T roubleshooting Printer Diagnostics FEED and P AUSE Self T est Performing this self test temporarily resets the prin ter configur ation to the fa ctory default values. These v alues are active o nly until powe r is turned of f unless you save them permanently in memory . T o perform a FEED ...

  • Zebra XiIIIPlus - page 137

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 1 13 A Specifications This appendix p rovides the features of an d specifications for th e R Xi III Plus printers. Content s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 14 S tandard Features . . . . . . . . ...

  • Zebra XiIIIPlus - page 138

    11 4 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Specification s Features Features This section lists th e standard and op tional features for th e printer . S t andard Features • Thermal transfer and direct thermal printing • DRAM 16 MB •U S B 2 . 0 P o r t •R e a l - t i m e C l o c k • Advanced Counter Print Modes Five differ ...

  • Zebra XiIIIPlus - page 139

    Specificatio ns Features 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 1 15 Bar Codes T ypes of bar co des include: Agency Approvals for All Printers Approvals include: • Bination al UL 60950 3rd edi tion/CSA CA N/CSA-C22. 2 No. 60950- 00 3rd editi on • Canadian ICES-00 3, Class B • FCC class B Compliance for All Printers • Complies ...

  • Zebra XiIIIPlus - page 140

    11 6 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Specification s General S pecifications General Specifications Electrical S pecifications Environment al Conditions for Operation and Storage Dimensions R1 10 Xi III Plus Height 15.5 in (393.7 mm) W idt h 10.37 in. (263.5 mm) Depth 19.5 in. (495.3 mm) W eight without options 51 lb. (25 kg) ...

  • Zebra XiIIIPlus - page 141

    Specificatio ns Print S pecifications by Model 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 1 17 Print S pecifications by Model Refer to the key and the tabl e that follows for prin ter specifications. Model Specifications Key This table cont ains the key for print specifications for the tabl e that follows.  Non-Continuo us printing (g ...

  • Zebra XiIIIPlus - page 142

    11 8 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Specification s Ribbon S pecifications Ribbon S pecifications Refer to the t able that follo ws for ribbon specifications. Note • Match the ri bbon to t he label widt h and printhea d width that you are usin g. • Ribbon must be wound wi th the coated side out. • Ribbon shoul d be at l ...

  • Zebra XiIIIPlus - page 143

    Specificatio ns Label S pecifications 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 1 19 Label S pecifications R Xi III Plus printers need the correct size and type of labels for best performance. Refe r to the table that follows for the specifications. Import ant • Media registration and minimu m label le ngth ar e affected by lab el typ ...

  • Zebra XiIIIPlus - page 144

    120 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Specification s Label S pecifications Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ________ ...

  • Zebra XiIIIPlus - page 145

    23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 121 Index A adhesive test for ribbon coating, 18 adjustments LCD, 57 left position, 55 lower media sensor , 37 print darkness, 44 print speed, 44 printhead toggle pressu re, 38 sensors, 34 tear -of f position, 44 upper media sensor , 36 agency approvals, 1 15 alert setting, 47 applicator port se ...

  • Zebra XiIIIPlus - page 146

    122 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Index CompactFlash card format, 48 installation, 86 compliance, 1 15 components, 6 configur ation enter setup mo de, 42 exit setup mode, 42 configur ation la bel print during CANCEL self test, 109 printing af ter loading printer, 31 printing using List Setup command, 48 connect printer to p ...

  • Zebra XiIIIPlus - page 147

    Index 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 123 I idle display settin g, 57 image not sharp, 104 images l ist, 48 initialize Flash memo ry , 49 inspect the printer, 9 interior clean ing, 91 internatio nal safety or ganization marks, 1 1 IP settings default gateway , 59 IP address, 59 IP resolution, 59 protocols, 59 subnet mask, 59 L ...

  • Zebra XiIIIPlus - page 148

    124 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Index P PAPER OUT message, 101 parallel port location, 12 pin configuratio n, 74 setting para llel communicati ons, 50 settings , 74 parity setting, 51 passwords default, 43 disable, 43 enterin g, 43 PA U S E self test, 1 10 PCMCIA card format, 48 installing me mo ry card, 84 pin configurati ...

  • Zebra XiIIIPlus - page 149

    Index 23063L-001 Rev . 2 6/21/2004 R Xi III Plus User Guide 125 PrintServer II settings default gateway , 59 IP address, 59 IP protocols, 59 IP resolution, 59 subnet mask, 59 product improv ements, v proprietary stat ement, v protocol setting, 51 R R1 10 Xi III Plus label specificat ions, 1 19 ribbon specifications, 1 18 related documents, xx relat ...

  • Zebra XiIIIPlus - page 150

    126 R Xi III Plus User Guide 6/21/2004 23063L-001 Rev . 2 Index shipping report damage, 9 reship the printer , 9 short calib ration, 33 site requirement s, 10 “smart” labe ls, 16 snap plate cleaning, 95 when to cl ean, 90 spacing requirements, 10 specifications by model number , 1 17 electrical, 1 16 environmental, 116 general, 1 16 label, 119 ...

  • Zebra XiIIIPlus - page 151

    ...

  • Zebra XiIIIPlus - page 152

    Zebra T echnologies Corpora tion 333 Corporate W oods Parkway V ernon Hills, Illino is 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra T e chnologies Europe Limited Zebra House The V alley Centre, Gordon Road High W ycombe Buckinghamshire HP13 6EQ, UK T elephone: +44 (0) 1494 47287 2 Facsimile: +44 (0) 1494 450103 Cus ...

Manufacturer Zebra Category Printer

Documents that we receive from a manufacturer of a Zebra XiIIIPlus can be divided into several groups. They are, among others:
- Zebra technical drawings
- XiIIIPlus manuals
- Zebra product data sheets
- information booklets
- or energy labels Zebra XiIIIPlus
All of them are important, but the most important information from the point of view of use of the device are in the user manual Zebra XiIIIPlus.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Zebra XiIIIPlus, service manual, brief instructions and user manuals Zebra XiIIIPlus. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Zebra XiIIIPlus.

Similar manuals

A complete manual for the device Zebra XiIIIPlus, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Zebra XiIIIPlus by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Zebra XiIIIPlus.

A complete Zebra manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Zebra XiIIIPlus - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Zebra XiIIIPlus, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Zebra XiIIIPlus, that we can find in the current document
3. Tips how to use the basic functions of the device Zebra XiIIIPlus - which should help us in our first steps of using Zebra XiIIIPlus
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Zebra XiIIIPlus
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Zebra XiIIIPlus in a specific country, if it was not possible to solve the problem on our own.

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