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Manual Polycom 1725-16843-001

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  • Polycom 1725-16843-001 - page 1

    UC Software Relea se 3.3.1 | September , 2010 | 1725-16843-001 Rev .D User Guide for the Polycom ® VVX ® 1500 Business Media Phone ...

  • Polycom 1725-16843-001 - page 2

    © 2010 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into ano ...

  • Polycom 1725-16843-001 - page 3

    Polycom, Inc. iii Contents 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . . 1 Changes to this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introducing Phone Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Understanding the Phone Keyp ...

  • Polycom 1725-16843-001 - page 4

    User Guide for the Polycom VVX 1500 Business Me dia Phone iv Polycom, Inc. Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Hosting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Holding and Resuming Conference Calls . . . . . . . . . . . . . . . . . . . . ...

  • Polycom 1725-16843-001 - page 5

    Polycom, Inc. v Locking and Unlocking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 About Your User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Changing Your User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Locking and Unlocking Your Phone . . . . . . . ...

  • Polycom 1725-16843-001 - page 6

    User Guide for the Polycom VVX 1500 Business Me dia Phone vi Polycom, Inc. 4 Customizing the Phone Display . . . . . . . . . . . . . . . . . . . . 127 Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Changing the Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Polycom 1725-16843-001 - page 7

    Polycom, Inc. 1 1 Getting Star ted with Y our Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom ® VVX ® 1500 business media phone or when you have experience, but you need a quick refresher. The topics include: • “Changes to this Guide” on page 2 • “Introdu ...

  • Polycom 1725-16843-001 - page 8

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changes to this Guide 2 Polycom, Inc. Changes to this Guide The following sections have be en added to this edition: • “Choosing Where You Hear Sound Effects” on page 75. • “Calling and Answering from a Locked Phone” on page 84. • “Using Buddy Status List s with a CMA System? ...

  • Polycom 1725-16843-001 - page 9

    Introducing Phone Components Ge tting Started with Y our Phone Polycom, Inc. 3 Introducing Phone Components The following figure shows the p hone’s primary hardware features. Feature Descriptio n 1 Handset and Cord Provides audio output for calls that use the handset. 2 S peakerphone Provides ringer and hand s- free (speakerphone) au dio ou tput. ...

  • Polycom 1725-16843-001 - page 10

    User Guide for the Polycom VVX 1500 Business Media Phone Understanding the Phone Keypad 4 Polycom, Inc. Understanding the Phone Keypad The following figure shows the ke ys on the phone console. Key Description 1 Arrow Keys Allow you to: • Scroll through lists. • Highlight items before you select them. • Scroll through active and inactive ca l ...

  • Polycom 1725-16843-001 - page 11

    What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 5 What Displays on the T ouch Screen? Your phone displays video in two wind ows: a small pictur e-in-picture (PIP) window located on the top-right of the touch screen, and a larger window centered in the middle of the touch screen. By default, the near site displ a ...

  • Polycom 1725-16843-001 - page 12

    User Guide for the Polycom VVX 1500 Business Me dia Phone What Displays on the T ouch Screen? 6 Polycom, Inc. The following figure is an example of what displays on the touch screen during a call. Feature Description 1 S t atus bar Displays the time and date, the phone’s number , messages, and icons. The time and date and phone’s number display ...

  • Polycom 1725-16843-001 - page 13

    What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 7 1S t a t u s b a r (continued) Icons display along the far-left of the status bar . The fo llowing icons can display: —Messages waiting —Missed calls —Do Not Distur b enabled —USB flash drive attached and idle —USB flash drive attached and playing back ...

  • Polycom 1725-16843-001 - page 14

    User Guide for the Polycom VVX 1500 Business Me dia Phone What Displays on the T ouch Screen? 8 Polycom, Inc. 8 Line Key status indicator A Line Key can have one of the following status indicators: • Solid green—A dial tone is avail able, dial ing is in prog ress, or a call is active. • Flashing green—An i ncoming call. Or , the far site ha ...

  • Polycom 1725-16843-001 - page 15

    What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 9 Phone Icons The following table describes the icons that display on the touch screen. Call counters only display when the icon appears next to the Lin e Key . Icon Description Buddy S tatus (Online) Busy Lamp Field (BLF) indicator (line is idle) Buddy S tatus (Bu ...

  • Polycom 1725-16843-001 - page 16

    User Guide for the Polycom VVX 1500 Business Me dia Phone What Displays on the T ouch Screen? 10 Polycom, Inc. Call (audio-only) Call with Polycom HD V oice Call (video) Call (video) with Polycom HD V o ice Call on hold (p rivate line) Call on hold (sha red line) Call without Polycom HD V oice (private line) Call (shared line) Conference call Do No ...

  • Polycom 1725-16843-001 - page 17

    What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 11 Line (unregistere d) Login credentials locked Message waiting indicators Missed calls indicator Mute applied S peed Dial Key USB device attached and idle USB device attached and playing back USB device attached and recording USB device attached and recording pau ...

  • Polycom 1725-16843-001 - page 18

    User Guide for the Polycom VVX 1500 Business Me dia Phone Navigating Menus, Lists, and Fields 12 Polycom, Inc. Navigating Menus, Lists, and Fields To navigate menus, lists, and fields, you can: • Tap the soft keys on the touch screen • Tap the menu items, fields, and arrows on the touch screen • Press the area of the touch screen where a list ...

  • Polycom 1725-16843-001 - page 19

    Navigating Menus, Lists, and Fields Getting Started with Y our Phone Polycom, Inc. 13 Scroll through items Do one of the following: • Press the area of the touch screen where the list displays, and then drag your finger up (to move down the list) or down (to move up the list). • Press the area of the touch screen above the blue scrolling indica ...

  • Polycom 1725-16843-001 - page 20

    User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 14 Polycom, Inc. Entering Data and Editing Fields You can enter data and edit fields in these two ways: • Using a “keyboard” that displays on the touch screen. • Using the dialpad keys on the phone console. Scroll through values for a field T ap the fi ...

  • Polycom 1725-16843-001 - page 21

    Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 15 Using the T ouch Screen Keyboard You can use the touch screen ke yboard to quickly update field information. T o use the touch screen keyboard to update data: 1 To update a field, tap the field. The keyboard icon, , displays next to th e screen title. The following f ...

  • Polycom 1725-16843-001 - page 22

    User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 16 Polycom, Inc. The following figure shows the keyboard that displays on the touch screen when you update a directory entry. 3 Enter the information. Do the followi ng: If you want to .. . Then do this . .. Enter uppercase (A) characters, lowercase (a) charac ...

  • Polycom 1725-16843-001 - page 23

    Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 17 4 To confirm the upda tes, tap . Enter numbers 1 If a keyboard with numbers does not display , tap . 2 Using the keyboard on th e to uch screen, tap the number(s) you want. Y ou can also tap the abc , ABC , 123 , or Abc soft keys to toggle between lowercase, uppercas ...

  • Polycom 1725-16843-001 - page 24

    User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 18 Polycom, Inc. Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. T o use the dialpad keys to enter or edit data: 1 Tap a field to select it. 2 Enter the information. Do the followi ng: If you ...

  • Polycom 1725-16843-001 - page 25

    Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 19 3 Tap the Save soft key. Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times. (Each key provides a different set of special characters.) or 1 T ap the ABC , Abc , or 123 soft key so that you’re in either ABC, ...

  • Polycom 1725-16843-001 - page 26

    User Guide for the Polycom VVX 1500 Business Me di a Phone Tips for When Y ou’re in Video Calls 20 Polycom, Inc. Tips for When Y ou’re in Video Calls Use these tips when you’re in a video call or confere nce: • Check the near-site video to make sure it’s clear, bright, and sharp. For information on adjusting camera settings, see “Changi ...

  • Polycom 1725-16843-001 - page 27

    Registering the Phone Getting Started with Y our Phone Polycom, Inc. 21 T o clean the touch screen: 1 Tap > Settings > Basic > Screen Clean . The touch screen is disabled. The message “Touch screen is disable d. Press any key to exit” displays . 2 Wipe the glass with a clean, lint-free cloth. 3 To enable the touch screen again, press a ...

  • Polycom 1725-16843-001 - page 28

    User Guide for the Polycom VVX 1500 Business Me dia Phone Registering the Phone 22 Polycom, Inc. ...

  • Polycom 1725-16843-001 - page 29

    Polycom, Inc. 23 2 Using the Basic Features of Y our Phone This chapter shows you how to use the basic features of your Polycom VVX 1500 business medi a phone. The topics include: • “Calling an d Answering” on page 24 • “While Your Phone Rings” on page 41 • “During Calls” on page 42 • “Changing the Way Calls are Answer ed” o ...

  • Polycom 1725-16843-001 - page 30

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 24 Polycom, Inc. Calling and Answering At any time, only one active call can be in progre ss on your phone. The active call is the one that has audio or video as sociated with it. There may be multiple other calls on hold, or in an “I ncoming call” or “Ringi ng” ...

  • Polycom 1725-16843-001 - page 31

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 25 To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on ho ld in the inactive call group for that Line Key will automati cally resume. The number of calls associat ed with a Line Key is indicated by a counter (fo ...

  • Polycom 1725-16843-001 - page 32

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 26 Polycom, Inc. This section explains the following: • “Answering When Not in Another Call” on page 26 • “Answering When in Another Call” on page 27 • “Answering on a Shared Line” on page 28 • “Answering Calls Automatically” on page 29 Answering ...

  • Polycom 1725-16843-001 - page 33

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 27 T o answer a call using the handset: >> Pick up the handset. T o answer a call using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the incoming call window that displays in the middle of the touch screen. (After 10 seconds, t ...

  • Polycom 1725-16843-001 - page 34

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 28 Polycom, Inc. • The status indicator on the Line Key associated with the incoming call flashes green. • The call counter for the Line Key as sociated with the incoming call increments by one (showing the numb er of calls associated with the Line Key, including th ...

  • Polycom 1725-16843-001 - page 35

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 29 Answering Calls Automatically You can enable the phone to automaticall y answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call. If you enable thi s feature, the call automatically direct s to your speakerphone after a certain num ...

  • Polycom 1725-16843-001 - page 36

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 30 Polycom, Inc. Placing Calls You can place a call in various ways using your phone: • Using the handset • Using the speakerphone • Using the headset You can dial the number first, and th en choose the method to speak to the other party (handset, speakerphone, or ...

  • Polycom 1725-16843-001 - page 37

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 31 In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Fr ancois and Catherine have la sted for 8 minu tes, 33 seconds and 7 minutes, 1 se cond respectively. This section explains the following: • “Calling by Dialin ...

  • Polycom 1725-16843-001 - page 38

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 32 Polycom, Inc. T o dial a number using the handset: >> Do one of the following: — Pick up the handset, and then enter the phone number. or — Enter the phone number, tap the Dial soft key, and then pick up the handset. T o dial a URL or IP address using the h ...

  • Polycom 1725-16843-001 - page 39

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 33 T o dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call s o f t k e y o r t h e L i n e K e y , o r p r e s s t o o b t a i n a dial tone. Then, enter the phone number. or — Enter the phone number, and ...

  • Polycom 1725-16843-001 - page 40

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 34 Polycom, Inc. T o dial a number using the headset: >> With the optional headset connect ed, do one of the follo wing: — Tap the New Call soft key or the Line Key to obtain a dial tone. Then, press , and then enter the phone number. or — Enter the phone numb ...

  • Polycom 1725-16843-001 - page 41

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 35 Calling from Call Lists You can place calls from your missed , placed, and received call lists. T o place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 63.) 2 From the Received Calls, Missed Ca lls, or Placed Calls screen, press or ...

  • Polycom 1725-16843-001 - page 42

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 36 Polycom, Inc. Calling by Speed Dialing You can quickly “speed dial” a cont act by doing one of the following: • Tapping the cont act’s Speed Di al Key. Not all contacts have a Speed Dial Key. Fo r information on Speed Dial Keys, see “Managing Speed Dials” ...

  • Polycom 1725-16843-001 - page 43

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 37 — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the c ontact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by pressin g .) or — If the contact has a speed ...

  • Polycom 1725-16843-001 - page 44

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 38 Polycom, Inc. If your phone is set up to handle both protocols, you may be able to choose a protocol before you place a call using one of the following methods: • Soft key method Soft keys display to allow you to choose the protocol. Tap the Use SIP , Use H.323 , o ...

  • Polycom 1725-16843-001 - page 45

    Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 39 Ending Calls T o end a call: >> Do one of the following: — Tap the End Call soft ke y. — If you’re in handset mode, replace the handset. — If you’re in speakerphone mode, press . — If you’re in he adset mode, pr ess . Using a Headset If you use a head ...

  • Polycom 1725-16843-001 - page 46

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 40 Polycom, Inc. T o enable Headset Memor y Mode: 1 Tap > Settings > Basic > Preferences > Headset > Headset Memory . 2 From the Headset Memory Mode screen, tap Enabled , and then tap the Select soft key. 3 To activate Headset Memory Mode, press twice. Al ...

  • Polycom 1725-16843-001 - page 47

    While Y ou r Phone Rings Using the Basic Features of Y our Phone Polycom, Inc. 41 While Y our Phone Rings While your phone rings, you can do the following: • Temporarily ignore the call b efore answering it. See “Ignoring or Silencing Incoming Calls” on page 41. • Terminate the call so you can’t answer it. See “Rejecting Incoming Calls? ...

  • Polycom 1725-16843-001 - page 48

    User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 42 Polycom, Inc. For w arding Calls While Y our Phone Rings You can manually forward a call to a nother number while your phone rings. You can also set up your phone to forward all incoming calls to a third party (see “Forwarding All Call s to Another Party” on page 55), or ...

  • Polycom 1725-16843-001 - page 49

    During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 43 Holding and Resuming Calls To place a call on hold, tap the Hold soft key or pres s during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key. • The Line Key status indi cator will flash red. • The call’s ...

  • Polycom 1725-16843-001 - page 50

    User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 44 Polycom, Inc. Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time. The active call (if any) di splays in a window in the center of the touch scr ...

  • Polycom 1725-16843-001 - page 51

    During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 45 T r ansferring Calls A call can be transferred in o ne of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer. You also have the optio ...

  • Polycom 1725-16843-001 - page 52

    User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 46 Polycom, Inc. 3 When you hear the ring-back sound, tap the Transfer soft key o r press . If you want to talk privat ely to the person to whom you’re transferring the call before the transf er is complete, wait until the person answers the call, talk to the person, and then ...

  • Polycom 1725-16843-001 - page 53

    During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 47 During a conference, you have access to the conference management feature. This feature allows you to manage each participant in the conference call. You can mute, hold, and remove individual participants , as well as choose the conference participant with whom to exchange video ...

  • Polycom 1725-16843-001 - page 54

    User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 48 Polycom, Inc. T o set up a conference call using th e Conference soft key or dialpad key: 1 Call the first party. See “Placing Calls” on page 30. 2 Tap the Conferen ce soft key or press to create a new call. The active call is placed on hold. The Conference with: screen d ...

  • Polycom 1725-16843-001 - page 55

    During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 49 T o set up a conference call with an active call and a call on hold: >> If you have an active call and a ca ll on hold (either on the same Line Key or a different Line Key), tap the Join soft key. The Conference screen displays. A conference is created with the active call ...

  • Polycom 1725-16843-001 - page 56

    User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 50 Polycom, Inc. Ending Conference Calls You can end a conference, and your connection to the othe r participants, by tapping the End Call sof t key. By default, when you tap the End Call sof t key, the other participants remain connected. T o end a conference call: >> Dur ...

  • Polycom 1725-16843-001 - page 57

    During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 51 To manage a participant, tap the wind ow of the participant you want to manage. The participant’s wi ndow will be highligh ted, and the soft key s will update to show Far Mute, H old, Remove, Information, and Back. The following fi gure shows the soft ke ys that display when y ...

  • Polycom 1725-16843-001 - page 58

    User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 52 Polycom, Inc. —H o l d —Places a selected conference participant on hold. The held party cannot hear any participant, and no participant can hear the held party. — Remove —Removes the selected conference participant from the conference, ends the conference c all, and ...

  • Polycom 1725-16843-001 - page 59

    During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 53 Handling Video During Conference Calls During a conference call that includ es a video endpoint, you can tap the Video soft key (if yo u aren’t managing a conference participant) or press to display soft keys that allow yo u to start and stop near-sit e video, display video on ...

  • Polycom 1725-16843-001 - page 60

    User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 54 Polycom, Inc. —F u l l S c r e e n —Displays the video that is in the center of the screen on the full screen. The PIP still displays in the corner, but the soft keys are hidden. (Depending on the video endpoint, you may or may not see the black bars.) To display the site ...

  • Polycom 1725-16843-001 - page 61

    Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 55 Changing the W ay Calls are Answered You can change the way calls are answered by doing the following: • “Forwarding All Call s to Another Party” on page 55 • “Rejecting Calls from a Contact” on page 58 • “Diverting Calls from a Contact to ...

  • Polycom 1725-16843-001 - page 62

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the W ay C alls are Answered 56 Polycom, Inc. 3 Do one of the following: — If you selected Always , enter a number to forward all future incoming calls to. — If you selected No Answer , do the following: » In the Contact field, enter a number to forward all unanswered incoming ...

  • Polycom 1725-16843-001 - page 63

    Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 57 The following figure shows Line 2076 with the Always forwarding t ype enabled. T o disable call for warding: 1 Do one of the following: — Tap > Features > Forward . or — From the idle screen, tap the Forward soft key. If your phone is set up wit ...

  • Polycom 1725-16843-001 - page 64

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the W ay C alls are Answered 58 Polycom, Inc. Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one s et up, the call will still ring on your phone.) T o send incoming calls from a conta ...

  • Polycom 1725-16843-001 - page 65

    Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 59 Te m p o r a r i l y R e f u s i n g A l l Calls (Do Not Disturb) You can prevent your phone from rin ging and displaying an incoming call window. When you enable Do Not Disturb: • The Do Not Disturb icon, , displays on the status bar and on each Line K ...

  • Polycom 1725-16843-001 - page 66

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the W ay C alls are Answered 60 Polycom, Inc. The following figure shows the Do No t Disturb icon on the status bar and Line Key, and the “Do Not Disturb” me ssage that scrolls under the time. T o enable Do Not Disturb: >> Press . T o disable Do Not Disturb: >> Tap o ...

  • Polycom 1725-16843-001 - page 67

    Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 61 T o enable Do Not Disturb for a par ticular line: 1 Press . 2 From the Line Select screen, tap the line for which you want to apply Do Not Disturb. 3 From the Do Not Disturb screen, tap the Enable soft key. The Do Not Disturb icon, , displays on each Line ...

  • Polycom 1725-16843-001 - page 68

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Call Lists 62 Polycom, Inc. T o disable Do Not Disturb for a par ticular line: 1 Tap or press . 2 From the Line Select screen, tap the line for which you want to disable Do Not Disturb. 3 From the Do Not Disturb screen, tap the Disable so ft key. W orking with Call Lists Your p ...

  • Polycom 1725-16843-001 - page 69

    W orking with Call Lists Using the Basic Features of Y our Phone Polycom, Inc. 63 Viewing Call Lists You can access any call list from the Ca ll Lists menu, or you can quickly access missed calls from the idle screen. T o view a call list: >> Do one of the following: — Tap > Features > Call Lists > Missed Calls , Received Calls , o ...

  • Polycom 1725-16843-001 - page 70

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Call Lists 64 Polycom, Inc. Managing Call Lists You can clear all the records in a call list, or just one re cord. You can also choose a record in a list and return the ca ll, store the call details in your local Contact Directory, or view detailed in formation about the partic ...

  • Polycom 1725-16843-001 - page 71

    W orking with Contact Directory Using the Basic Features of Y our Phone Polycom, Inc. 65 W orking with Contact Director y You can store a large number of contacts in your phone’s local Contact Directory. Contact your syste m administrator for the exact number. With Contact Directory, you can do the following: • Dial contacts. See “Calling fro ...

  • Polycom 1725-16843-001 - page 72

    User Guide for the Polycom VVX 1500 Business Media Phone W orking with Contact Directory 66 Polycom, Inc. Adding Contacts to Y our Local Contact Director y You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Directory). See “Adding Contacts Manually” on pa ...

  • Polycom 1725-16843-001 - page 73

    W orking with Contact Directory Using the Basic Features of Y our Phone Polycom, Inc. 67 If you assign a speed dial index nu mber that is already taken, the message “Speed dial index already exists” displays. Contacts with a speed dial i nde x number can be automatically assigned to a Speed Dial Key fo r one-touch dialing. For more information, ...

  • Polycom 1725-16843-001 - page 74

    User Guide for the Polycom VVX 1500 Business Media Phone W orking with Contact Directory 68 Polycom, Inc. — (Optional.) Tap the Ring Type field, and then tap the field’s highlighted grey box. From the drop -down list, tap the ring type you want to use for the contact. — (Optional.) Tap the Divert Contact field, and then enter the phone number ...

  • Polycom 1725-16843-001 - page 75

    W orking with Contact Directory Using the Basic Features of Y our Phone Polycom, Inc. 69 Adding Contacts from Call Lists You can save call informati on from a call list to your local Contact D irectory. The contact’s first and last names (if av ailable) an d contact number ar e saved. T o add a contact from a call list: 1 Display a call list. (Se ...

  • Polycom 1725-16843-001 - page 76

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Corporate Directory 70 Polycom, Inc. Deleting Contacts from Y our Local Contact Director y You can delete contacts from your local Contact Directory. T o delete a contact: 1 Tap > Features > Contact Directory . 2 From the Directory screen, tap the cont act you wa nt to de ...

  • Polycom 1725-16843-001 - page 77

    W orking with Corporate Director y Using the Basic Features of Y our Phone Polycom, Inc. 71 T o search for a contact in the Corporate Director y: 1 Do one of the following: — Tap > Features > Corporate Directory . or — Press , and then tap Corporate Directory . The Corporate Directory search screen displays. 2 From the Corporate Director ...

  • Polycom 1725-16843-001 - page 78

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Corporate Directory 72 Polycom, Inc. T o add a contact to your local Contac t Director y: 1 Tap > Features > Corporate Directory . The Corporate Directory search screen displays. 2 Search for the contact. (See “Searching Corporate Directory” on page 70.) 3 Tap the con ...

  • Polycom 1725-16843-001 - page 79

    Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 73 T o view a blank search screen again: 1 Tap > Settin gs > Basic > Preferences > Corporate Directory > View Persistency . 2 Tap Disabled , and then tap the Select soft key. 3 To save the new setting, tap the Back soft key. Controlling What is Heard You ...

  • Polycom 1725-16843-001 - page 80

    User Guide for the Polycom VVX 1500 Business Media Phone Controlling What is Heard 74 Polycom, Inc. Setting Ring T ones for Contacts You can set a distinctive ri ng tone for each contact in your Contact Directory so you can distinguish callers . T o set a distinctive ri ng tone for a contact: 1 Tap > Features > Contact Directory . 2 From the ...

  • Polycom 1725-16843-001 - page 81

    Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 75 Muting the Microphone Mute the microphone so that the othe r party (or parties) cannot hear you. Microphone Mute applies to all modes (handset, headset, and speakerphone). You can still hear all other parties while mut e is enabled. T o mute the microphone: >> ...

  • Polycom 1725-16843-001 - page 82

    User Guide for the Polycom VVX 1500 Business Me dia Phone Managing Speed Dials 76 Polycom, Inc. Managing Speed Dials You can associate contacts with Speed Di al Keys for single touch dialing of frequently used numbers. Speed Dial Keys display . The following figure shows a phone with two Line Keys (2076 and 1948), and four Speed Dial Keys (a ssigne ...

  • Polycom 1725-16843-001 - page 83

    Managing Speed Dials Using the Basic Features of Y our Phone Polycom, Inc. 77 Adding Speed Dial Keys Each time you add a contact to your Contact Directory, a speed dial inde x number is automatically assigned to the contact. If a position is available under the Line Key(s), the contact is automatically as signed to it, and you can place a call to t ...

  • Polycom 1725-16843-001 - page 84

    User Guide for the Polycom VVX 1500 Business Me dia Phone Accessing V oice and Video Mail 78 Polycom, Inc. Accessing V oice and Video Mail You can access voice and video mail mess ages from your phone. Your mail is saved in a centralized location. Your phone may indicate mail by the following: • An icon, , on the status bar. The icon has a counte ...

  • Polycom 1725-16843-001 - page 85

    W orking with Multiple and Shared Lines Using the Basic Features of Y our Phone Polycom, Inc. 79 W orking with Multiple and Shared Lines Your system administrator can customize your phone so that you have more than one Line Key. Your phone can also share a line with another phone. Suppor ting Multiple Lines Your phone can support up to six differ e ...

  • Polycom 1725-16843-001 - page 86

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orkin g with Multiple and Shared Lines 80 Polycom, Inc. The following figure shows a phone set up with one phone line (2076). Since one Line Key is taken, there are five keys available that you can assign as Speed Dial Keys. In this example, five Speed Dial Keys are set up. Suppor ting Mul ...

  • Polycom 1725-16843-001 - page 87

    Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 81 Suppor ting Shared Lines Your system administrator can set up yo ur phone to support shared lines. If two phones share a line, an incoming ca ll to that number will cause both phones to ring. The call can be answe red on either phone, but not on both. Calls on ...

  • Polycom 1725-16843-001 - page 88

    User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 82 Polycom, Inc. Lock your phone to do the following: • Prevent unauthorized outgoing calls. • Allow only authorized people to answer calls. • Prevent people from viewing or modifying phone displays or information (for example, menus, directory lists, cal ...

  • Polycom 1725-16843-001 - page 89

    Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 83 Locking and Unlocking Y our Phone You can choose how you want your phone to handle incoming calls when it is locked. If you set up your phone to allow incoming calls when it is locked (the default setting), incoming calls will ring on your phone, and you can an ...

  • Polycom 1725-16843-001 - page 90

    User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 84 Polycom, Inc. Calling and Answering from a Locked Phone From a locked phone, anyone can dial the standard emergency number (for example, 911), and up to five authorized numbers that an administrator can set up. You cannot call any other numbers from a locked ...

  • Polycom 1725-16843-001 - page 91

    Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 85 T o answer a call on a locked phone: 1 While the phone rings, tap the Answer soft key. 2 From the Answer the Call screen, enter your password, and then tap the Enter soft key. (If you press the Cancel soft key instead, the Answer the Call screen disappears and ...

  • Polycom 1725-16843-001 - page 92

    User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 86 Polycom, Inc. ...

  • Polycom 1725-16843-001 - page 93

    Polycom, Inc. 87 3 Using the Advanced Features of Y our Phone This chapter shows you how to use the advanced features of your Polycom VVX 1500 business medi a phone. The topics include: • “Using Instant Messaging” on page 87 • “Using Buddy Status Lists” on page 91 • “Working with a Polycom CMA System” on page 97 • “Using the B ...

  • Polycom 1725-16843-001 - page 94

    User Guide for the Polycom VVX 1500 Business Me dia Phone Using Instant Messaging 88 Polycom, Inc. Your phone may indicate instan t messages by the following: • An icon, , on the status bar. The icon has a counter indicating the number of unviewed messages you have. • An icon, , next to the Line Key. • A fast flashing LED indicator. • An au ...

  • Polycom 1725-16843-001 - page 95

    Using Instant Messaging Using the Advanced Features of Y our Phone Polycom, Inc. 89 Sending Instant Messages When you send a message, you can either select a message from a preset list of short messages (for example, “Call me“ and “Can’t chat now”), or you can use the dialpad to enter a custom message . T o send an instant mess age: 1 Do ...

  • Polycom 1725-16843-001 - page 96

    User Guide for the Polycom VVX 1500 Business Me dia Phone Using Instant Messaging 90 Polycom, Inc. The phone number, URL, or IP addre ss you entered displays on the screen. 3 Do one of the following: — To choose a pre-scripted message, tap the Select soft key. From the Message Select screen, tap the me ssage you want. or — To compose a custom m ...

  • Polycom 1725-16843-001 - page 97

    Using Buddy Status Lists Using the Advanced Features of Y our Phone Polycom, Inc. 91 Using Buddy Status Lists A Buddy Sta tus list is a list of users / devices whose status, or “presence,” you can monitor. Users update their presence setting (for example, “Be right back,” “Out to lunch,” or “Busy”), and you can view their status in ...

  • Polycom 1725-16843-001 - page 98

    User Guide for the Polycom VVX 1500 Business Me dia Phone Using Buddy Status Lists 92 Polycom, Inc. T o update your presence settings: 1 Do one of the following: — From the idle screen, tap the My Status soft key. or — Tap > Features > Presence > My Status . 2 From the My Status screen, tap the status you want, and then tap the Select ...

  • Polycom 1725-16843-001 - page 99

    Using Buddy Status Lists Using the Advanced Features of Y our Phone Polycom, Inc. 93 Managing Buddies Manage your buddies by sel ecting the contacts whose presence you want to monitor. These contacts form your Buddy Status list. You add contacts to your Buddy Status list from yo ur local Contact Directory. When you select a buddy, a Speed Dial Key ...

  • Polycom 1725-16843-001 - page 100

    User Guide for the Polycom VVX 1500 Business Me dia Phone Using Buddy Status Lists 94 Polycom, Inc. Blocking and Unblocking Contacts from Viewing Y our Status Block a contact in your Contact Directory if you don’t want the contact to view your status. If you unbl ock a contact, the contact can ad d you to their Buddy Status list and view your sta ...

  • Polycom 1725-16843-001 - page 101

    Using Buddy Status Lists Using the Advanced Features of Y our Phone Polycom, Inc. 95 The following table shows the presence icons and status indicators that display on the Spee d Dial Key to indicate a buddy’s status. The following figure shows a phone that is monitoring two buddies: Lauren Gates and Jack Jones. Lauren Gates is Online, and Jack J ...

  • Polycom 1725-16843-001 - page 102

    User Guide for the Polycom VVX 1500 Business Me dia Phone Using Buddy Status Lists 96 Polycom, Inc. T o monitor a buddy from your Buddy Status list: >> Do one of the following: — From the idle screen, tap the Buddies soft ke y. or — Tap > Features > Presen ce > Buddy Status . The Buddy Status screen displays, list ing the status ...

  • Polycom 1725-16843-001 - page 103

    W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 97 T o add a contact to your Buddy Sta tus list: 1 Tap > Features > Presence > Buddy St atus . 2 Tap the Add soft key. 3 Enter the phone number of the contact. 4 Tap the Submit soft key. 5 Tap to return to the idle screen. T o view and change your p ...

  • Polycom 1725-16843-001 - page 104

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 98 Polycom, Inc. Searching and Dialing from the CMA Director y If your phone is provisioned by a CMA system, you have access to a CMA Directory that lists people and groups in your orga nization. You can search for and dial people from this directory. T o s ...

  • Polycom 1725-16843-001 - page 105

    W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 99 3 If the person you want to dial is not already highlighted, scroll to the person using or , and then tap the Dial soft key. (If you tap the Dial soft key and the message “Resource unavailable” displays, the endpoint you ’re trying to dial is curren ...

  • Polycom 1725-16843-001 - page 106

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 100 Polycom, Inc. Inviting People in the CMA Dir ector y to Y our Buddy Status List When you invite a person or system from the CMA Directory to your Buddy Status list, th e person (if thei r s ystem supports sharing presence) automatically displays in your ...

  • Polycom 1725-16843-001 - page 107

    W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 101 2 From the Search CMA screen, perform a quick search or group search to find the person you want to ad d to your Buddy Status list. A quick search allows you to search using the perso n’s first or last name (depending on how the directory is or ganized ...

  • Polycom 1725-16843-001 - page 108

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 102 Polycom, Inc. Removing Buddies from Y o ur Buddy Status List When you remove a buddy from your Buddy Status lis t, you remove all the buddy’s endpoints from the list and all the buddy’s Speed Dial Keys. As well, you remove yourself from your buddy ? ...

  • Polycom 1725-16843-001 - page 109

    W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 103 The following table shows the icons that indicate a buddy’s status. Viewing Buddies fro m the Idle Screen Your phone automatically assigns a bu ddy to a Speed Dial Key (if one is available). The Speed Dial Key displays an icon that indicates the buddy? ...

  • Polycom 1725-16843-001 - page 110

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 104 Polycom, Inc. The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddie s have the following status: • Catherine is on the phone, but can accept another call. • Jack Jones is avai lable for a call, but ...

  • Polycom 1725-16843-001 - page 111

    W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 105 The following figure show s a Buddy Status list. Choosing How Y ou Accept Invitations Each time a person adds you to their status list, your phone receives an invitation. You can set up your phone to automatically acce pt all invitations, or prompt you t ...

  • Polycom 1725-16843-001 - page 112

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 106 Polycom, Inc. T o choose a method to accept invitations: 1 Tap > Settings > Basic > P referen ces > Presence . 2 From the Presence screen, select o ne of the following options: —P r o m p t —Choose this option if you want to view each in ...

  • Polycom 1725-16843-001 - page 113

    W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 107 In the following figure, two people , Cath Gates and Milton Stone, have invited you to join their status lists. 2 Press or to select the person whose invitation you want to accept or reject, and then tap the Accept or Reject soft key. If you accept the i ...

  • Polycom 1725-16843-001 - page 114

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 108 Polycom, Inc. When you select a status setting ( other than online), the setting scrolls under the time display on the status bar. The following table shows the status you can set, what the status means, and what displays on your buddies’ phones. T o ...

  • Polycom 1725-16843-001 - page 115

    W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 109 The status you selected scrolls under th e time display on the status bar (unless you selected Online). The following figure shows what the touc h screen looks like when you select a status setting (in this case, “Busy”). If you assign the status “ ...

  • Polycom 1725-16843-001 - page 116

    User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 110 Polycom, Inc. T o dial from the Buddy Status list: 1 From the idle screen, tap the Buddies soft key. 2 From the Buddy Status screen, do one of the following: — Tap the buddy you want to call. or — Scroll to the buddy you want t o call using or , and ...

  • Polycom 1725-16843-001 - page 117

    Using the Busy Lamp Field Using the Advanced Features of Y our Phone Polycom, Inc. 111 T o submit your login credentials again: 1 Tap , or tap > Settings > Basic > Login Cre dentials . The Login Credentials screen displays with the message “Mult iple login failures can lock the us er account.” (The message displays for five seconds.) 2 ...

  • Polycom 1725-16843-001 - page 118

    User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences 112 Polycom, Inc. The following figure shows two remote lines. Line 1953 is idle and Line 4002 is busy. Recording Calls and Conferences • Recording calls is an optional feature th at your system may not support. • When you record a video call, your phon e w ...

  • Polycom 1725-16843-001 - page 119

    Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 113 If the Call Recording and Playback feature is availa ble, and you connect a USB flash drive to the USB port on your phone , you can record active calls (audio component only) on your phone. Recordings are stored as .wav files on the USB flash drive. You can ...

  • Polycom 1725-16843-001 - page 120

    User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences 114 Polycom, Inc. Tones and indications (for ex ample, dialing of digits or ringing from another party’s phone) that occur before a call connects are not recorded. Local tones and indications (for example, DTMF t ones when dialing) are not recorded. However, ...

  • Polycom 1725-16843-001 - page 121

    Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 115 • If you remove the USB flash drive during recording, recording stops and the following message displays : “USB device removed unsafe ly. Recording ca ncelled.” • If you attach an unsu pported USB flash drive, the following message displays (along w ...

  • Polycom 1725-16843-001 - page 122

    User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences 116 Polycom, Inc. 2 To start recording, tap the Start soft key. The Recording icon displays on the status bar while the phone records. To access the top- level soft keys (for example, Hold, End Call, Transf er, and Conference) , tap the Back soft ke y. To acces ...

  • Polycom 1725-16843-001 - page 123

    Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 117 Recording Conferences You can record conference calls in th e same way as other calls with the following exceptions: • All conference call participants are recorded. If one of the conference participants presses , that participant is not recorded. • Whe ...

  • Polycom 1725-16843-001 - page 124

    User Guide for the Polycom VVX 1500 Business Me dia Phone Playing Back Recorded Calls 118 Polycom, Inc. T o resume a recording: >> Tap the Resume soft key. The Recording icon displays on the st atus bar when you restart recording. Playing Back Recorded Calls If the Call Recording and Playback feat ure is available, and a removable USB flash d ...

  • Polycom 1725-16843-001 - page 125

    Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 119 Playback stops if you tap the Stop soft k ey, or pr ess , , , or . If the handset is off-hook when you tap the Play soft key, you will he ar audio through the handset. If the handset is on-hook when you tap the Pl ay soft key, you will hear audio through the s ...

  • Polycom 1725-16843-001 - page 126

    User Guide for the Polycom VVX 1500 Business Me dia Phone Playing Back Recorded Calls 120 Polycom, Inc. 2 From the Browse Recordings screen, tap the recording you want to rename, dele te, or play back. You can rename, delete, or play back the selected .wav fil e b y t a pp in g th e Rename , Delete , or Open soft keys. 3 Tap to return to the idle s ...

  • Polycom 1725-16843-001 - page 127

    Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 121 Answering a Call While Play ing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings. If you don’t answer your phone, playback remains paused, and you must tap the Resume soft key to continue p ...

  • Polycom 1725-16843-001 - page 128

    User Guide for the Polycom VVX 1500 Business Me dia Phone Using the Browser 122 Polycom, Inc. Using the Browser Your phone can displa y a Web page on t he idle screen. You ma y be able to tap hyperlinks on this Web page to view additional Web pages in the main Web Browser. You can also access the main Web Browser by tapping > Applicatio ns or pr ...

  • Polycom 1725-16843-001 - page 129

    Using the Browser Using the Advanced Features of Y our Phone Polycom, Inc. 123 Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, retu rn to the home pa ge , or go back to the idle s creen. T ap this sof t key ... T o do this ... Go back to the previous Web page. Refresh the cu rrent We b ...

  • Polycom 1725-16843-001 - page 130

    User Guide for the Polycom VVX 1500 Business Me dia Phone Using the Browser 124 Polycom, Inc. Using Editing Soft Keys Editing soft keys allow yo u to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser. T ap this sof t key ... T o do this ... or or T oggle between number , lowercase, or uppercas ...

  • Polycom 1725-16843-001 - page 131

    Updating Y our Phone’ s Configuration Using the Advanced Featu res of Y o ur Phone Polycom, Inc. 125 Updating Y our Phone’ s Configuration You can update your phone’s configur ation without restarting the phone. T o update your phone’ s configuration: 1 Tap > Settings > Basic > Update Configuration . The message “Are you sure?” ...

  • Polycom 1725-16843-001 - page 132

    User Guide for the Polycom VVX 1500 Business Me dia Phone Restarting Y our Phone 126 Polycom, Inc. ...

  • Polycom 1725-16843-001 - page 133

    Polycom, Inc. 127 4 Customizing the Phone Display This chapter shows you how to cust omize your Polycom VVX 1500 business media phone display by adjusting certain settings, such as the time and date display, the brightness of the touch sc re en, and how video displays. You can also change the background image that di splays, enable a screen saver, ...

  • Polycom 1725-16843-001 - page 134

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the Time and Date Display 128 Polycom, Inc. Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash. Contact your system administrator if either the time or date is incorrect. You c ...

  • Polycom 1725-16843-001 - page 135

    Changing the Brightness of the T ouch Screen Customizing the Phone Display Polycom, Inc. 129 T o enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date . 2 From the Time & Date screen, do one of the following: — To disable the time and date display, tap Disable . or — To enable the ...

  • Polycom 1725-16843-001 - page 136

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the Background Picture 130 Polycom, Inc. T o modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity . 2 Tap Backlight On Inten sity . 3 From the Backlight On Intensity screen, tap the intensity you want, tap the Select soft key, and then tap the Save ...

  • Polycom 1725-16843-001 - page 137

    Changing the Background Picture Customizing the Phone Display Polycom, Inc. 131 T o change the background picture: 1 Tap > Settin gs > Basic > Preferences > Background . The Background screen displays. The following figure shows a sample Background screen. (Your screen will have the Default option, as well as other options that your sys ...

  • Polycom 1725-16843-001 - page 138

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the Background Picture 132 Polycom, Inc. Using One of Y our Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone. When you set o ne of your pictures as the background picture, the picture will dis ...

  • Polycom 1725-16843-001 - page 139

    Displaying Screen Savers Customizing the Phone Display Polycom, Inc. 133 Displaying Screen Savers You can set up a scree n saver to display th e pictures stored on a USB flash drive. The screen saver will automatically start each time your phone is idle a certain amount of time. You can stop th e screen saver at any time and return to the idle scre ...

  • Polycom 1725-16843-001 - page 140

    User Guide for the Polycom VVX 1500 Busine ss Media Phone Displaying Screen Savers 134 Polycom, Inc. 3 Tap > Settings > Basic > Preferences > Picture Frame . 4 From the Picture Frame screen, specify the fold er in which you stored your images on the USB flash drive, an d the length of time you want each image to display: — In the Fold ...

  • Polycom 1725-16843-001 - page 141

    Using Y our Phone as a Picture Frame Customizing the Phone Display Polycom, Inc. 135 Stopping and Disabling Screen Savers You can stop a screen saver a t any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will start again. You can disable a screen saver (th ...

  • Polycom 1725-16843-001 - page 142

    User Guide for the Polycom VVX 1500 Business Me di a Phone Using Y our Phone as a Picture Frame 136 Polycom, Inc. T o display the pictures on your USB flash drive: >> Do one of the following: — From the idle screen, tap > Picture Frame . or — Tap > Features > Removable Storage Media > Picture Frame . Your pictures wi ll displa ...

  • Polycom 1725-16843-001 - page 143

    Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 137 — To pause and display the current picture only, tap . To display the pictures one-by- one again, tap . — To stop displaying the pictures an d r eturn to the i dle screen, tap . The pictures will not di splay again until you access the Picture Frame feature aga ...

  • Polycom 1725-16843-001 - page 144

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 138 Polycom, Inc. The following figure shows what the touc h screen looks like when you stop or disable video. The following figure shows what the touch screen looks like when the far-site stops or disa bles video. Note Y our system administrator can conf ...

  • Polycom 1725-16843-001 - page 145

    Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 139 Star ting and Stopping Near -Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time. T o star t or stop near -s ite video during a call: 1 During a video call, tap the Vi deo soft ke y or pres s to d ...

  • Polycom 1725-16843-001 - page 146

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 140 Polycom, Inc. The following figure shows what the touch screen looks like during a video call when the setting is disabled. The following figure shows what the touch screen looks like when the far site has disabled the setting. Note If you disable the ...

  • Polycom 1725-16843-001 - page 147

    Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 141 Changing the Clarity of Near -Site Video You can change the clarity of near-s ite video, including t he brightness, contrast, and sharpness levels of the video image. These settings affect how near-site video displays on your phone and on other phone s. T o change ...

  • Polycom 1725-16843-001 - page 148

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 142 Polycom, Inc. — Contrast Level —sets the differen ce in brightness between the light and dark areas of near-site video. Press and drag the slider, or tap the Up or Down soft keys, to set the level. Then, tap the Save soft key. You can set a leve l ...

  • Polycom 1725-16843-001 - page 149

    Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 143 Displaying Incoming Vide o Calls in a Large Window You can enable your phone to display fa r-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting). T o display incoming video calls in a large window: 1 Tap ...

  • Polycom 1725-16843-001 - page 150

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 144 Polycom, Inc. Changing How Non-PIP Video Displays You can adjust the appearance of video im ages so that the video that displays in the window in the center of the touc h screen, and on the full screen, display normal, full, or cropped images. T o cha ...

  • Polycom 1725-16843-001 - page 151

    Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 145 Full —The video image is stretched to fill the touch screen. Crop —Black bars don’ t appear, and t he video image i s re-sized to maintain the correct aspect ratio. Any parts of the image t hat don’t fit within the touch screen are cropped. To select th e s ...

  • Polycom 1725-16843-001 - page 152

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 146 Polycom, Inc. The following figure shows the PIP when it dis plays next to (“side-by-side” mode), rather than over, full screen video. The following figure shows the PIP when it d isplays over (“PIP” mode), rather than next to, full screen vid ...

  • Polycom 1725-16843-001 - page 153

    Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 147 T o change the way the PIP displays: 1 Tap > Settin gs > Basic > Video > Local Camera View . 2 From the Local Camera View screen, tap, and then adjust the following settings: — Local Ca mera View (F ull Screen) Enables or disables the P IP from di spl ...

  • Polycom 1725-16843-001 - page 154

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing Power Saving Settings 148 Polycom, Inc. Setting the Call Rate for Video Calls You can set the maximum bandwidth to us e for a video call. The call rate you select applies t o your next video call. T o set the maximu m bandwidth to use for vi deo calls: 1 Tap > Settin gs > Basi ...

  • Polycom 1725-16843-001 - page 155

    Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 149 If a screen saver is enabled on your phone , power-saving mode will still occur. For example, if a screen saver is set up to display after the phone is idle for five minutes, and power-saving mo de is set up to turn off the touch screen after the phone is idle for 15 min ...

  • Polycom 1725-16843-001 - page 156

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing Power Saving Settings 150 Polycom, Inc. Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion). Y ou ca n specify different timeouts for office hours (Office Hour s Idle Timeout) and non-of ...

  • Polycom 1725-16843-001 - page 157

    Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 151 Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode, even if an idle timeout has been reached. If t ...

  • Polycom 1725-16843-001 - page 158

    User Guide for the Polycom VVX 1500 Business Me dia Phone Changing Power Saving Settings 152 Polycom, Inc. ...

  • Polycom 1725-16843-001 - page 159

    Polycom, Inc. Safety Notices - 153 Safety Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.S.A., and by the laws of the Unit ...

  • Polycom 1725-16843-001 - page 160

    User Guide for the Polycom VVX 1500 Business Me dia Phone Safety Notices - 154 Polycom, Inc. Polycom Limited Warranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that this product is ex pected to be free from defects in workmanship and materials, under normal use and service, for on e year fro m t ...

  • Polycom 1725-16843-001 - page 161

    Safety Notices Polycom, Inc. Safety Notices - 155 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1. This device may not cause h armful interference, and 2. This device must accept any interferences received, inclu ding interference that may cau ...

  • Polycom 1725-16843-001 - page 162

    User Guide for the Polycom VVX 1500 Business Me dia Phone Safety Notices - 156 Polycom, Inc. Safety and Complia nce (continued) WARNING Electrical Safety T o avoid electric shock, do not connect safety extra low vo ltage (SEL V) circuits to teleconference st ation network (TNV) circuits. LAN ports contain SEL V circuit, an d WAN ports cont ain TNV ...

  • Polycom 1725-16843-001 - page 163

    Safety Notices Polycom, Inc. Safety Notices - 157 New Zealand Telep ermit PTC General Warning The grant of a T elepermit for an y item of terminal equipm ent indicates only that T elecom has accepted that the item complies with minimum conditio ns for connection to its network. It indi cates no endo rsement of the product by T elecom, nor does it p ...

  • Polycom 1725-16843-001 - page 164

    User Guide for the Polycom VVX 1500 Business Me dia Phone Safety Notices - 158 Polycom, Inc. ...

  • Polycom 1725-16843-001 - page 165

    Polycom, Inc. Appendix - 159 Appendix: Polycom VVX 1500 Business Media Phone Menu System 1 Features Forward If enabled Always No Answer Busy Contact Directory Corporate Directory If enabled and license available CMA Directory If a Polycom CMA system is available Call Lists If enabled Missed Calls Received Calls Placed Calls Clear Missed Calls Recei ...

  • Polycom 1725-16843-001 - page 166

    User Guide for the Polycom VVX 1500 Business Me dia Phone A ppendix: Polycom VVX 1500 Business Media Phone Menu System Appendix - 160 Polycom, Inc. Presence If enabled My S tatus Buddy S tatus Invitations If a Polycom CMA system is available, supports presence, and invitations are pending Blocked List Does not display if a Polycom CMA system is ava ...

  • Polycom 1725-16843-001 - page 167

    Appendix: Polycom VVX 1500 B usiness Media Phone Menu System Polycom, Inc. Appendix - 161 2 Status Platform Phone Applic ation Main Components Configuration Network TCP/IP Parameters Ethernet Network St a t i s t i c s Lines Line 1 (if applicable) Line 2 (if applicable) ... Diagnostics T est Hardware Audio Diagnostics Keypad Diagnostics Display Dia ...

  • Polycom 1725-16843-001 - page 168

    User Guide for the Polycom VVX 1500 Business Me dia Phone A ppendix: Polycom VVX 1500 Business Media Phone Menu System Appendix - 162 Polycom, Inc. CD S tatus If enabled and license available Licenses If licenses available Device Certific ates CMA S t atus If a Polycom CMA system is available 3 Settings Basic Preferen ces Language Ti m e & D a ...

  • Polycom 1725-16843-001 - page 169

    Appendix: Polycom VVX 1500 B usiness Media Phone Menu System Polycom, Inc. Appendix - 163 Presence If a Polycom CMA system is available Call Rate Backlight Intensity Backlight On Intensity Backlight Idle Intensity Maximum Intensity Ring T ype Line 1 (if applicable) Line 2 (if applicable) ... Lock Phone If enabled Vid e o Video Call Settings Video S ...

  • Polycom 1725-16843-001 - page 170

    User Guide for the Polycom VVX 1500 Business Me dia Phone A ppendix: Polycom VVX 1500 Business Media Phone Menu System Appendix - 164 Polycom, Inc. Flicker Avoidance Login Credentials Screen Clean Power Saving Office Hours S t art Hour Duration T imeouts User Detection Update Configuration Restart Phone 2 Advanced Requires administrative password 4 ...

  • Polycom 1725-16843-001 - page 171

    End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (eit her an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pa cific or Polycom, Inc., for the Polycom Software Pr ...

  • Polycom 1725-16843-001 - page 172

    2.6 Copyright. All title and copyrights in and to th e Softwa re Product (including, but not limited to, any images, photographs, animations, vide o, audio, music, text, and “applets” incorporated into the Software Product), the accompanying printe d materials, and any copies of the Software Product are owned by Polycom or its suppliers. The So ...

  • Polycom 1725-16843-001 - page 173

    refund the purchase pri ce paid by you for any d efect ive software product which is returned to Polycom wit h a cop y of yo ur r ec eip t, o r to re pla ce any def e ctive media with software wh ich substantially conforms to applicable Polycom published specificat ions. Any replacement Software Product will be warranted for the remainder of the or ...

  • Polycom 1725-16843-001 - page 174

    not located in, under the control of, or a national or resi dent of any such country or on any such list. If you obtained this Software Product outside of the United St ates, you ar e also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained. 10. MISCELLANEOUS. 10.1 Governing Law. This A ...

Manufacturer Polycom Category Cordless Telephone

Documents that we receive from a manufacturer of a Polycom 1725-16843-001 can be divided into several groups. They are, among others:
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- 1725-16843-001 manuals
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom 1725-16843-001.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Polycom 1725-16843-001, service manual, brief instructions and user manuals Polycom 1725-16843-001. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Polycom 1725-16843-001.

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A complete manual for the device Polycom 1725-16843-001, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Polycom 1725-16843-001 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Polycom 1725-16843-001.

A complete Polycom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Polycom 1725-16843-001 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Polycom 1725-16843-001, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Polycom 1725-16843-001, that we can find in the current document
3. Tips how to use the basic functions of the device Polycom 1725-16843-001 - which should help us in our first steps of using Polycom 1725-16843-001
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Polycom 1725-16843-001
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Polycom 1725-16843-001 in a specific country, if it was not possible to solve the problem on our own.

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