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Manual Western Digital My Passport Ultra

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  • Western Digital My Passport Ultra - page 1

    External P ortable My Passport ® Ultra ™ Metal Edition Pr emium Storage User Manual My Passport Ultra Metal Edit ion User Manual ...

  • Western Digital My Passport Ultra - page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or email supp ort service at http://s uppo rt.wd.com . If the answer is not avai lable or if you prefer , please conta ...

  • Western Digital My Passport Ultra - page 3

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL T ABLE OF CONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Supp ort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contac ...

  • Western Digital My Passport Ultra - page 4

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL T ABLE OF CONTENTS – iv Changing Yo ur Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Turning Off the Driv e Lock Fe ature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 7 Managing and Cus tom ...

  • Western Digital My Passport Ultra - page 5

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL TA B L E O F C O N T E N T S – v B Compli ance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 FCC Clas s B Informatio n . . . . . . . . ...

  • Western Digital My Passport Ultra - page 6

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL ABOUT Y OUR WD DR IVE – 1 About Y our WD Dr ive W elcome to your My Passpor t ® Ultr a ™ Meta l Editio n pr emium storage. This drive offers high capacity in a sleek portable device. It features local and cloud backup and passwor d prot ection wit h hardwar e encry ption to hel p pr otect yo ur ...

  • Western Digital My Passport Ultra - page 7

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL ABOUT Y OUR WD DR IVE – 2 Configur e, man age, and diagnose you r drive wi th the WD Drive Ut ilit ies™ soft war e —Y ou are in co mplete co ntrol. With this softwar e you can r un drive diagnostics, erase and fo rmat your drive, re g ister your drive, and mor e. SuperSpeed USB 3.0 —T ransfe ...

  • Western Digital My Passport Ultra - page 8

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL ABOUT Y OUR WD DR IVE – 3 Operat ing Syste m Compatib ility Y our My P asspor t Ultra Metal E dition d rive and the WD Drive Utilities and WD Security softwar e ar e compatib le with the follow ing operatin g systems: The WD SmartW are software is compatible with the following operating system s: ...

  • Western Digital My Passport Ultra - page 9

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL ABOUT Y OUR WD DR IVE – 4 Power/Activity LE D The power/activity LED sho ws the drive’ s power stat e as follows: USB 3.0 Interfac e USB 3.0 supports data transfer rates up to 5 G b/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up ...

  • Western Digital My Passport Ultra - page 10

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 5 Connecting the Drive and Getting Started This cha pter provides instructions for conn ecting the drive and installing the WD Drive Utilities, W D Security , and WD Smar tW ar e so ftware on your computer . It includes the follow ing topics : Connectin ...

  • Western Digital My Passport Ultra - page 11

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 6 Getti ng Sta rted with th e WD So ftware 1. Doub le-click the WD App s Setup file that appears in the listing for the drive in your computer’ s file management util ity to display the WD Apps Setup Wizard: 2. Click Next to display the End User Licen ...

  • Western Digital My Passport Ultra - page 12

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 7 6. W ait for the installation to complete: 7. When the installation comp letes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your s elections:  Installing the WD Drive Ut ilities softw are with the L aunch Applicat ion op tion dis ...

  • Western Digital My Passport Ultra - page 13

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 8 Figure 4. WD Drive Util ities Scr een Figure 5. W D Security Sc ree n ...

  • Western Digital My Passport Ultra - page 14

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 9 9. The W D SmartW are Pro software upgrade ex tends the backup function to no n-WD drives, unsupported WD drives, a nd a remo te Dr opbox folder . Activating yo ur fr ee upgrade installs the WD SmartWar e Pr o so ftware on this computer and provides e ...

  • Western Digital My Passport Ultra - page 15

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 e. C lic k OK to display the Select Backup Sour ce and Backup T ar get scr een: Note: At this point, the WD SmartW ar e Pr o softwar e is installed. If you want to ski p the setup procedure for your initial backup for now , click t he X close window ic ...

  • Western Digital My Passport Ultra - page 16

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11  After configuring your Dr opbox account for access by the WD SmartW are Pro softwar e, the Dr opbox ico n signifies that the backup source device will be your r emote Dr opbox fol der: b. If the selec ted backup source has more than one internal ha ...

  • Western Digital My Passport Ultra - page 17

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 12. Click Next on the Select Backup Source and Backup T arget screen to display the Select B ackup Plan screen: 13. On the Selec t Backup Plan screen: a. Select the option for the type of backup that you want to run:  Category Ba cku p —Finds and ...

  • Western Digital My Passport Ultra - page 18

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 13 b. C lic k Next to display the Select Backup Frequency scr een: 14. On the Select B ackup Frequency scr een: a. Se le ct t he opt ion for wh en y ou want to scan the backup source device and automatically b ack up any ex isting file th at is changed or ...

  • Western Digital My Passport Ultra - page 19

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 14 c. C lic k Next to displa y the initial Backup screen. Th e ini tial Ba ckup s creen displa y depends on the type of back up you selected at step 13 on page 12. (See F igure 7 on page 15.) 15. On the initial B ackup screen you can either:  Run your ...

  • Western Digital My Passport Ultra - page 20

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 15 Figure 7. Initial Backup Screens Initial File Backup Screen Initial Category Backup Screen Note: The initial Backup screens only app ear one time— when you install the WD Sma rt W are sof twar e on yo ur compute r . After that, launching the softwar ...

  • Western Digital My Passport Ultra - page 21

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 16 WD SmartW ar e Software Functional Ov erv iew This chapter provides a brief functional overview of the WD SmartW ar e softwar e. It includes the follo wing topics: Home T ab Display Backup T ab Displays Retr ieve T ab Disp lays Settings T ab Display ...

  • Western Digital My Passport Ultra - page 22

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 17 Note: In addition to the detailed Help tab info rmation, each WD SmartW ar e display provides easy access to abbr eviated online help to quickly guide you thro ugh your backup, r etrieve, an d settings tasks. Whenever you are unce rtain about what to ...

  • Western Digital My Passport Ultra - page 23

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 18 Fi gur e 8. Ho me T ab Dis pl ay Backup Source Content Gauge Backup T arget Content Gauges Backup Source Device Selecto r Backup Source Selector Computer Icon Backup Tar get Device Icons ...

  • Western Digital My Passport Ultra - page 24

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 19 T able 1. Home T ab Functional Description Display Component Description Acti va tion code re qui r ed icon Not shown in Figur e 8 on page 18: Signif ies that t he device is eith er a non-WD dev ice or an unsupp orted WD d evice th at req uir es a va ...

  • Western Digital My Passport Ultra - page 25

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 20 Backup sou rce co ntent gau ge The conten t gauge f or the sel ected ba ckup sour ce d evice shows all of the fi les t hat ar e avai lable for a ca tegory -type back up again st a blue backgr ou nd in six cat egories wh er e: This fil e category Incl ...

  • Western Digital My Passport Ultra - page 26

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 21 Backup sou rce d evice selec tor When the c omputer opt ion is sel ected, lists al l of your comp uter’ s inte rnal hard driv es, ha r d drive pa rtiti ons, and dir ect -atta ched drives that ar e avail able as a backup so ur ce device . Backup sou ...

  • Western Digital My Passport Ultra - page 27

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 22 Backup tar get device icon (conti nued) Right-cl ickin g a dir ec t-attach ed driv e icon display s a menu wi th th e followin g options:  Open —Disp lays t he devi ce listi ng in yo ur computer ’ s file management utility  Pr operties —D ...

  • Western Digital My Passport Ultra - page 28

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 23 Device d isplay s cr oll pointe rs Not shown in Figur e 8 on page 18: One inst allati on of the WD SmartW ar e so ftwar e supp orts as man y exte rnal de vic es as you sys te m can hand le. W hen the n umber of connec ted devi ces ex ceeds the displ ...

  • Western Digital My Passport Ultra - page 29

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 24 Backup T ab D isplays The WD SmartW are software pr ovides one of two d if ferent Backup tab displays, depending on how you want to select files to back up:  B y category— As shown in the content g auges  By file—As shown in the folder stru ...

  • Western Digital My Passport Ultra - page 30

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 25 T a ble 2. Backup T a b Functional Description Display Component Description Advanc ed backup are a In cat egory mode , the ini tial/d efault c onfigura tion of t he WD S martWare softw are is to ba ck up al l categ orie s of you r files . In this co ...

  • Western Digital My Passport Ultra - page 31

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 26 Ret rie ve T a b Dis pla ys Three WD SmartW are softwar e Retrieve tab displays gui de you thr ough the tasks for finding ba ckup files and co pying them to the selected backup source device:  S electing the backup volume to r etrieve from  S e ...

  • Western Digital My Passport Ultra - page 32

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 27 Fig ure 10 . Ret rieve T ab Di splays T ab le 3. Retri eve T ab Functi onal Description Display Component Description Backed Up V olumes sele ction bo x Lists th e backed up volumes tha t ar e availab le to r etriev e files fr om on the sel ected bac ...

  • Western Digital My Passport Ultra - page 33

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 28 Retr ieve destin ati on option bu ttons Specify wher e you want t o copy the fil es r etrieve d fr om the select ed backu p tar ge t device :  T o th e Origin al Places copies the retrieved fi les to th e same locati on that the y wer e backed up ...

  • Western Digital My Passport Ultra - page 34

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 29 Setting s T ab Display See Figu re 11 and T able 4 for a brief functional descrip tion of the S ettings tab display . Figur e 11. Settings T ab Display T able 4. Settings T ab Functional Description Display Component Description Dro pbox Acco unt but ...

  • Western Digital My Passport Ultra - page 35

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 30 Help T ab Display The WD SmartW are Help tab display pr ovides quick access to Lear ning Center top ics and li nks to online support services. See Figu re 12 and T able 5 for a brief functional descrip tion of the Hel p tab display . Figur e 12. Help ...

  • Western Digital My Passport Ultra - page 36

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 31 Backing Up Files This chapte r includ es the follow ing top ics: How the B ackup Function W orks Backing Up F iles How th e Backup F unction W orks The WD SmartW ar e software automaticall y b acks up all your imp ortant files to the selected back up tar get device—music, m ...

  • Western Digital My Passport Ultra - page 37

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 32  Selec ting the Dr opbox op tion disp lays the Dropbox icon to si gnify tha t the backup source devi ce will be a remote Dropbox folder : b. I f th e sel ect ed bac kup s ou r ce d evic e ha s mo r e th an on e in ternal ha r d dri ve , mult iple drive partition s, or e xt ...

  • Western Digital My Passport Ultra - page 38

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 33 b. Se le ct the Hourl y , Dai ly , or Monthly optio n and use the check boxes and selection boxes to schedule y our backups: c. C lic k OK to save your schedule and close the S et Backup Frequency dialog. 6. On the B ackup screen: 7. T o back up all of the cat egories of file ...

  • Western Digital My Passport Ultra - page 39

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 34 b. C lic k Adva nced View to open the back up by catego ries selection bo x and verify that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Change s to create a custom backup plan and refresh the content gauges. d. C ...

  • Western Digital My Passport Ultra - page 40

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 35 b. C lic k Advanced View to open the backup by categories selection box: c. In the backup by categories selection box:  Clear the c heck boxes for the categori es of files that you want to exc lude from the backup.  Selec t the check boxes for the catego ries of files t ...

  • Western Digital My Passport Ultra - page 41

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 36 If the bac kup mode is category and Ready to perform categ ory backup appears there, then click the Swi tch to Fi le Back up button and OK at the Switching Backup Plan prompt. b. In the backup by files selection bo x, se le ct the check box for the b ackup source device: c. O ...

  • Western Digital My Passport Ultra - page 42

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 37 10. T o backup sel ected files or folders from the selected backup source device: a. V er ify that the backup mode is file and that Ready to perform file backup appears at the upper -left cor ner of the Backup screen. If the bac kup mode is category and Ready to perform categ ...

  • Western Digital My Passport Ultra - page 43

    MY P ASSP ORT UL TRA ME T AL EDITIO N USER MANUAL BACKING UP FILES – 38 11. During the backup:  A pr ogress bar and message indicate the amount of data that has been backed up.  F or a categor y backup: - T he blue background for categories of files in the content gauge for the backup source devi ce changes to yellow /amber for all of the f ...

  • Western Digital My Passport Ultra - page 44

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL RETRI EVING FILES – 39 Retrieving Files This chapte r includ es the follow ing top ics: How the Retrieve Function W orks Retr ieving F iles How the Retri eve Fu nction W or ks The WD SmartW are software makes it easy for you to retrie ve b acked up files from your backup target device and copy the ...

  • Western Digital My Passport Ultra - page 45

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL RETRI EVING FILES – 40  Selecting the Dropbox option displays the Dro p box icon to signify that the r e trieve dest ination will be a r em ote Dropbox folder: b. If the sel ected r etrieve destination device has mor e than one internal har d drive or drive partitio n, or mu ltiple extern al ha ...

  • Western Digital My Passport Ultra - page 46

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL RETRI EVING FILES – 41 4. On the S elect a d estinatio n for retrieved files dialo g: Created multip le back up volumes on the selected retrieve sour ce (bac kup t ar get) devi ce from eit her:  Differ ent internal har d driv es or ha rd drive partit ions on the backup sou rce devic e  Diffe ...

  • Western Digital My Passport Ultra - page 47

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL RETRI EVING FILES – 42 5. Click Next to display the Select content to retrieve... dialog. 6. In the Retrieve Some Files selection box, na vigate through the folder structure to find the files you want. Y ou can also use the sear ch box by typing the name (or partial nam e) of the file or folde r: ...

  • Western Digital My Passport Ultra - page 48

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL RETRI EVING FILES – 43 8. During th e r etrieve :  The Retrieve scr een displays a progr ess bar and a message indicating the amount of da ta that has been cop ied to the speci fied retrieve location.  A Ca ncel Retr ieving button is available for stopping the retrieve. 9. A Ret rieval accom ...

  • Western Digital My Passport Ultra - page 49

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 44 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Protecting the Drive Unlocking the Drive Changing Y our Password T u rni ng Off the Dr ive Lock Featur e Passwor d Pr otecting th e Drive Y ou should password pr o tect ...

  • Western Digital My Passport Ultra - page 50

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 45 3. Read the war ning about the possibility of data loss if you forg et your password. 4. Click the I understand check box to signify that you accept the risk. 5. T ype yo ur pass wor d in the Choose a passwor d box, using up to 25 characters. 6. Retype your pa ...

  • Western Digital My Passport Ultra - page 51

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 46 Y ou w ill hav e to do this ev en if yo u do no t have the WD Security software in stalled o n your computer . Depending on the so f twar e configuration o f your computer , there are three w ays to unlock the drive, using either the:  W D Se curity or WD D ...

  • Western Digital My Passport Ultra - page 52

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 47 With the WD SmartW are Softwar e Whenever you shut down and restart your computer , or disconnect and reconnect the drive to your computer , unle ss you selected the En a ble auto unlock for user: check bo x when you created your p asswor d, the WD SmartW a r ...

  • Western Digital My Passport Ultra - page 53

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 48 2. On the WD Drive U nlock u tility scree n: a. T ype your passw or d in the Password box. b. Se lect the Enable auto u nlock f or use r: check box if you want the WD Drive Unlock utility to r ememb er your passwo rd on this computer . c. C lick Un lock Drive ...

  • Western Digital My Passport Ultra - page 54

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 49 2. If you have more than one supported driv e connected to your computer , select the one with the password that you want to change. 3. T yp e your current password in the Pass word bo x. 4. Select the Change Passw ord option. 5. T ype your new p assword in t ...

  • Western Digital My Passport Ultra - page 55

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 50 T ur ning Off the Dr ive Lock Fe ature 1. Open the Change Securi ty dialog b y clicking either:  T he WD Security desktop shortcut icon if you created one when you installed the applicatio n  Start > All Pr ograms > Wes t e r n D i g i t a l > W ...

  • Western Digital My Passport Ultra - page 56

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 51 Managing a nd Custo mizing the Drive This chapte r includ es the follow ing top ics: Checking Drive Health Erasing the Drive Register ing the Dri ve Restoring the W D Softwa r e and Disk Image Setting the Drive Sleep Ti mer Using the WD Quick View Icon ...

  • Western Digital My Passport Ultra - page 57

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 52 2. If you have more than one supported driv e connected to your computer , select the one that you w ant to check. 3. Click Diagnosti c s to displ ay the Diagnostics dialog : 4. On the Diagnostics dialog , click the butto n for the test that you want to ...

  • Western Digital My Passport Ultra - page 58

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 53 Using the Drive E rase Function T o erase your driv e when i t is not locked: 1. Open the WD Drive Utilities software by clicking either:  T he WD D rive Utilities desktop shortcut ic on if you created one w hen you install ed the applicat ion  Al ...

  • Western Digital My Passport Ultra - page 59

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 54 Using Five Invalid Passwords When you have forgotten or lost your password , you can erase the d rive by entering five invalid passwords on the Unlock Drive dialo g. See:  “W ith the WD Secu rity or WD Dri ve Util ities Softw are” on page 46  ...

  • Western Digital My Passport Ultra - page 60

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 55  Using the WD Drive U nlock utility: 3. T o erase your drive:  Using the WD Secur ity or WD Drive Utilities soft ware: a. I f you want to change the volume name , type over the name in the Vo l u m e Name box. a. R e ad the war ning about erasing ...

  • Western Digital My Passport Ultra - page 61

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 56 d. When the drive era se completes, cl ick Exit to close the Dr ive is erased message:  Using the WD Drive Unlock u t ility : a. C lick Era se Drive to disp lay a warning abo ut er asing all of the data on the dri ve: b. Read the warning a nd select ...

  • Western Digital My Passport Ultra - page 62

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 57 d. After the er ase operation co mpletes, click Exit to close the WD Drive Unlock utility screen: Go to h ttp://su pport.wd .com and see Knowledg e Base an swer ID 7 for informati on about down loading and restoring the WD so ftware and disk image on yo ...

  • Western Digital My Passport Ultra - page 63

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 58 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your first name in the First n ame box. b. T ype your last name in the Last name box. c. T ype your email address in the E-mail a ddress box. d. Select yo ...

  • Western Digital My Passport Ultra - page 64

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 59 2. If you have more than one supported driv e connected to your computer , select the one that you want to set. 3. Click Sleep Timer to di spla y th e Sleep Timer di alog: 4. On the S leep Timer di alog: a. I n the Set Sleep Tim e r box, select the inac ...

  • Western Digital My Passport Ultra - page 65

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 60 Monitoring Icon Ale rts The WD Quick V i ew icon in the ta skba r flashes to indicate drive status: Opening the WD SmartW are Software Y ou can start the WD SmartWar e softwa r e by:  L eft- or ri ght-clic king the W D Quick Vi ew icon in the task ba ...

  • Western Digital My Passport Ultra - page 66

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 61  R ight-clicking the d rive icon on ei ther:  T he WD Sm artW are Home tab display and selecting the Safely r emove option:  T he WD Se curity or W D Drive U t iliti es screen and select ing the Ejec t Dis k option: W ait for the p ower/activ i ...

  • Western Digital My Passport Ultra - page 67

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 62 Managing a nd Custo mizing the Softwa re This chapte r includ es the follow ing top ics: Checking for Software Updates Configuring a Remote Dr opb ox Account Specifying a Differ ent Retri eved Content Folder Specifying the Number of Ba ckup V ersions Un ...

  • Western Digital My Passport Ultra - page 68

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 63 3. Click Sel ect Acco unt to display the Dr o pbox Login Required dialog : 4. On the Dropbox Logi n Required dialog: a. C lick Si gn In . The WD SmartW are Pro software initiates a Dropbox connectio n request on your behalf and uses your W eb b r owser ...

  • Western Digital My Passport Ultra - page 69

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 64 By default, the WD SmartWar e softw are cr eate s and uses a Retr ieved Conten ts subfolder in your My D ocuments fol der . T o specify a different folder: 1. Either crea te a new fo lder or de termine which exis ting folder you want to use. 2. Click th ...

  • Western Digital My Passport Ultra - page 70

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 65 Uninstalling the WD Software Use your o perating system’ s Add or Remove Programs function to uninstal l the WD software fr om your co mputer . Uninstalling on Wi ndows Vista or Windows 7 1. Click Start > C ontrol Panel . 2. Dou ble-c lick Progra m ...

  • Western Digital My Passport Ultra - page 71

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL USING THE DRIVE WITH A MAC COMPUTER – 66 Using the Drive with a M ac Computer The My Pas sport dr ive is fo rmatted as a sing le NTFS partition for comp atibility with updated Windows o p erating systems. T o use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you mu ...

  • Western Digital My Passport Ultra - page 72

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL T R OUBLESHOOT ING – 67 T r oubl eshooting This chapte r includ es the follow ing top ics: Frequentl y Asked Questions Installing, Partit ioning, and Formatting the Drive If you have pr oblems installing or using this pr oduct, r e fer to this tr oubleshooti ng secti o n or visit our s upport webs ...

  • Western Digital My Passport Ultra - page 73

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL T R OUBLESHOOT ING – 68 Installing, P artitioning, an d Formatting the Drive *The F A T32 file s ystem has a maximum i ndividual file size of 4 GB an d cannot cre ate par - titions l arger than 3 2 GB in Wind ows. T o create p artitions l arger than 32 GB in F AT32 when reformatting t h e drive, d ...

  • Western Digital My Passport Ultra - page 74

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL INSTALLING THE SES DRIVER – 69 Installing the SES Driver If yo u do no t inst all the WD so ftwa re, you should inst all the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardwar e popup wizard from displaying every time you connect your My Pa ssport dr ive to your computer ...

  • Western Digital My Passport Ultra - page 75

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL INSTALLING THE SES DRIVER – 70 3. On the F ound New Hardware - WD S ES Device wi zard scr een, cl ick Y es, sear ch onli ne this ti me onl y to all o w Windows V ista to connect to Wi ndows Update: Windows Vista automatically:  Connects to Windows Update  F inds, downloads, and installs the ...

  • Western Digital My Passport Ultra - page 76

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL INSTALLING THE SES DRIVER – 71 2. On the F ound New Hardware - WD S ES Device wi zard scr een, cl ick Don’t se arch online : 3. At the Install the di sc that came with your W D SES Device prompt, click I don’t h ave the disc . Sh ow me other options : 4. Brows e to Computer and: a. Doub le-cli ...

  • Western Digital My Passport Ultra - page 77

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL INSTALLING THE SES DRIVER – 72 5. When the installation comp letes, click Close : Installing on Windows 7 and Win dow s 8 Computer s After connecting t he drive as shown in F igure 3 o n page 5 or , use the Windows Computer Management utility to install the SES driver: 1. Open All Pr ograms and cl ...

  • Western Digital My Passport Ultra - page 78

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL INSTALLING THE SES DRIVER – 73 2. Under C omputer Manag ement (Local), cli ck Device Manager > Unknow n Dev ice and ri ght-cl ick Update driver softwar e : 3. Click Browse my com puter for d river softw are . 4. Brows e to Computer , double-cli ck the My Pa ssport dr ive, double-click the Extra ...

  • Western Digital My Passport Ultra - page 79

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL INSTALLING THE SES DRIVER – 74 5. Click Next . 6. When the installation comp letes, click Close : ...

  • Western Digital My Passport Ultra - page 80

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL COMPLIANCE AND W ARRA NTY INFORMATION – 75 Compliance and W arranty Information This a ppendix includes the foll owing topics: Regulatory Co mpliance Envir onmental Compliance (China) W arr anty Information Regulator y Compliance FCC Class B Inform ation Operation o f this device is subj ect to th ...

  • Western Digital My Passport Ultra - page 81

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL COMPLIANCE AND W ARRA NTY INFORMATION – 76 CE Compliance Fo r Europe Marking by the CE sy m bol indicates compli a nce of thi s system to the applicabl e Council Directi v es of the European Union, i ncluding the EMC Dir e ctive (2004/108/ EC) and the Low V oltage Directive (2006/95/ EC). A “Dec ...

  • Western Digital My Passport Ultra - page 82

    MY P ASSP ORT U L TRA MET AL EDITIO N USER MANUAL COMPLIANCE AND W ARRA NTY INFORMATION – 77 Limited W arranty WD warrants that the Product, in the course of its no rmal use, will for the term defined below , be free fr om defec ts in material and workmanship and will conform to WD’ s specific ation therefor . The term of your limi ted warranty ...

  • Western Digital My Passport Ultra - page 83

    MY P ASSP ORT U L TRA MET AL EDIT ION USER MANUAL INDEX – 7 8 Index A Acces sories, opti onal 3 Activation c ode required icon 19 Advanced backup area, Backup tab dis- plays 24 , 25 Alerts, flashing icon 60 B Backed Up Volumes selection box 27 Backup about ba cking up file s 31 files content box 34 , 35 , 37 procedure 31 schedule reminder b utton ...

  • Western Digital My Passport Ultra - page 84

    MY P ASSP ORT U L TRA MET AL EDIT ION USER MANUAL INDEX – 7 9 File His tory butt on 29 Flashing icon alerts 60 Free trial countdown i con 23 Full media scan 51 G GNU gen eral public licen se 77 GPL s oftware 77 H Handling precautions 4 Hardware 2 Help tab dis play Contact Us l i nk 30 description 30 function al overview 17 Learning Center topic b ...

  • Western Digital My Passport Ultra - page 85

    MY P ASSP ORT U L TRA MET AL EDIT ION USER MANUAL INDEX – 8 0 ackup Plan screen 12 Backup F requency screen 13 , 32 Backup Source and Ba ckup Target screen 10 Service 76 Set Backup F requency button 24 , 26 , 32 File Hist ory dialo g 64 Retrieve Folder dia log 64 Sleep Tim er dialog 58 , 59 Settings tab dis play description 29 Dropbox Account but ...

  • Western Digital My Passport Ultra - page 86

    Information furnished by WD is believed to be accurate and reli able; however , no responsibility is assumed by W D for its use nor for any infrin g ement of pate nts or other r ig hts of t hird parties which may result from its use. No li c ense is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right ...

Manufacturer Western Digital Category External Hard Drive

Documents that we receive from a manufacturer of a Western Digital My Passport Ultra can be divided into several groups. They are, among others:
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Western Digital My Passport Ultra.

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A complete manual for the device Western Digital My Passport Ultra, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Western Digital My Passport Ultra by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Western Digital My Passport Ultra.

A complete Western Digital manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Western Digital My Passport Ultra - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Western Digital My Passport Ultra, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Western Digital My Passport Ultra, that we can find in the current document
3. Tips how to use the basic functions of the device Western Digital My Passport Ultra - which should help us in our first steps of using Western Digital My Passport Ultra
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Western Digital My Passport Ultra
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Western Digital My Passport Ultra in a specific country, if it was not possible to solve the problem on our own.

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