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Citizen Systems CLP-7201e - page 1
U SER'S M ANUAL Thermal T ransfer Bar Code Printer CLP-7201e CLP-7202e ...
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Citizen Systems CLP-7201e - page 2
Before Operation 1 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Ru les. These limits are designed to provide reasonable protection against harmful interf erence when the equipment is operated in a commercial environment. ...
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Citizen Systems CLP-7201e - page 3
Before Operation 2 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USERS This equipment generates and uses radio fr equency energy and if not inst alled and used properly , that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A lim ...
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Citizen Systems CLP-7201e - page 4
Before Operation 3 Import ant Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all w arnings and in structions marked on the product. 3. Unplug this product from the wall outlet before cl eaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near wa ...
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Citizen Systems CLP-7201e - page 5
Before Operation 4 Notice 1. Before use, be sure to read this manual. And keep it handy for reference when needed. 2. The contents of this manual may change without prior notice. 3. Reproduction, transfer , or transmission of the contents of this manual without prior consent is strictly prohibited. 4. We are not liable for any damage resulting from ...
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Citizen Systems CLP-7201e - page 6
Before Operation 5 ...
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Citizen Systems CLP-7201e - page 7
Before Operation 6 ...
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Citizen Systems CLP-7201e - page 8
Before Operation 7 General Precautions 1. Prior to operation, read the safety instructions carefully and observe them. 2. Do not drop or put foreign matter such as clips and pins into the printer . This may cause problems. 3. Be careful when moving or carrying the pr inter . Dropping the printer may cause injury or property damage. 4. Make sure if ...
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Citizen Systems CLP-7201e - page 9
Before Operation 8 Precautions When Inst alling the Printer 1. Prior to operation, read the safety instructions carefully and observe them. 2. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust. 3. Do ...
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Citizen Systems CLP-7201e - page 10
Before Operation 9 Contents Before Operation FCC Compliance S t atement for American Users ---------------------------------------------- 1 Compliance S t atement for European Users ---------------------------------------------------- 1 EMI Compliance S t atement for Canadian Users ---------------------------------------------- 2 Important Safety I ...
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Citizen Systems CLP-7201e - page 11
Before Operation 10 Contents Chapter 3 Media and Ribbon 1 Kinds of Appr oved Medi a -------------------------------------------------------------------- 38 2 Configuration of Approved Medi a (When Using Front Sensors) ------------------- 39 3 Configuration of Approved Medi a (When Using Adjustable Sensor)-------------- 40 4 Media Se tting --------- ...
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Citizen Systems CLP-7201e - page 12
Before Operation 11 Main Features Optimum ribbon tension The Active Ribbon Control & Positioning technology used in this printer gives improved print quality with a wide range of media and ribbon combinations. ARCP is designed to eliminate ribbon wrinkling and sli pp age. Thus pri nt registration and po sitioning especially with small lab els a ...
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Citizen Systems CLP-7201e - page 13
Before Operation 12 Model Description The following two models are available. The ma in dif ferent point s between the two models are shown below . Model Print resolution Printing speed Adjustable media sensor Flash Memory CLP-7201e 200dpi 2 − 7 IPS S t andard S t andard on-board CLP-7202e 200dpi 2 − 7 IPS Optional Via PCMCIA card ...
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Citizen Systems CLP-7201e - page 14
Chapter 1 Setup 13 Chapter 1 Setup 1 Confirmation of Carton Contents 2 Part Names and Functions 3 Connection to Power 4 Connection to a Computer ...
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Citizen Systems CLP-7201e - page 15
Chapter 1 Setup 14 1 Confirmation of Carton Content s Check that the following accessories are included with the printer in the carton. The empty carton and packing materials should be st ored for future shipping of the printer . 1 Confirmation of Carton Contents • Be careful when moving or carrying the printer and when taking the printer out of ...
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Citizen Systems CLP-7201e - page 16
Chapter 1 Setup 15 2 Part Names and Functions Front view (1) Cover Opens to allow loading of the media and ribbon. (2) Control p anel T o set the printer configuration settings. (See Chapter 2.) (3) Ribbon holder T o attach the ribbon. (See Chapter 3.) (4) Ribbon w inder T o wind the ribbon after printing. (See Chapter 3.) (5) Roll holder Holds the ...
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Citizen Systems CLP-7201e - page 17
Chapter 1 Setup 16 Side view (1) Adjust-screw T o change the ribbon tension setting on the winding side. (See Chapter 4.) (2) Rear tension knob T o change the ribbon tension setting on the feeding side. (See Chapter 4.) Rear view (1) Serial interface connector T o connect the serial interface cable. (2) USB interface connector T o connect the USB i ...
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Citizen Systems CLP-7201e - page 18
Chapter 1 Setup 17 Control p anel (1) LCD Displays the current printer status, configuration settings, or an error message. (2) LEDs One LED is the power indicator and the other the error indicator . (3) P AUSE key T emporarily pauses printing. (4) FEED key Feeds the media. (5) STOP key S top s the printer operating. (6) Media gap adjustment contro ...
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Citizen Systems CLP-7201e - page 19
Chapter 1 Setup 18 3 Connection to Power 1. Check that the power switch to the printer is turned OFF . 2. Connect the connector of the power cord to the power inlet on the printer . 3. Insert the plug of the power cord in the AC outlet. 3 Connection to Power • Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may b ...
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Citizen Systems CLP-7201e - page 20
Chapter 1 Setup 19 4 Connection to a Computer An interface cable is necessary to connect the printer to a computer . T o connect the cable, proceed as follows: 1. T urn OFF both power switches of the printer and the computer . 2. Connect the connector of one end of the interface cable to the interface connector on the back of the printer and secure ...
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Citizen Systems CLP-7201e - page 21
Chapter 1 Setup 20 ...
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Citizen Systems CLP-7201e - page 22
Chapter 2 Printer Operation 21 Chapter 2 Printer Operation 1 Power On/Off 2 Normal Operating Mode 3 Printer Configuration Setting Mode 4 Self-T est Mode & Hex Dump Mode 5 System Maintenance Mode 6 Returning to Factory Setting ...
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Citizen Systems CLP-7201e - page 23
Chapter 2 Printer Operation 22 1 Power On/Off T urning on the power 1. T urn on the power switch on the back of the printer . 2. The green LED is lit. Check that the LCD screen displays 'On Line.' 1 Power On/Off ...
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Citizen Systems CLP-7201e - page 24
Chapter 2 Printer Operation 23 T urning off the power 1. T urn off the power switch on the back of the printer . 2. The green LED goes of f and any message on the LCD screen disappears. 1 Power On/Of f ...
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Citizen Systems CLP-7201e - page 25
Chapter 2 Printer Operation 24 2 Normal Operating Mode When the power is turned on, the printer enters the normal operating mode, which allows normal printing. The control key functions are as follows: 2 Normal Operating Mode STOP key With this key , the operator can stop and cancel the current print job. Pressing the STOP key during printing stops ...
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Citizen Systems CLP-7201e - page 26
Chapter 2 Printer Operation 25 3 Printer Configuration Setting Mode In this menu, the print mode, the 'after prin ting function' such as cutting or peeling, media sensor selection and print q uality settings such as p rint speed or de nsity are configured. Control key functions are shown below . The printer confi guration settings are sto ...
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Citizen Systems CLP-7201e - page 27
Chapter 2 Printer Operation 26 3. Change the media gap sensor to the bla ck mark sensor with the FEED key . 4. Return to normal operating mode with the ST OP key . 3 Printer Configuration Setting Mode ...
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Citizen Systems CLP-7201e - page 28
Chapter 2 Printer Operation 27 Display Indications 3 Printer Configuration Setting Mode ...
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Chapter 2 Printer Operation 28 List of Mode Items Note : When the printer is switched off and on, the init ial values for these menu items selected by the printer configuration setting mode will be retrieved from the flash memory . 3 Printer Configuration Setting Mode ...
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Citizen Systems CLP-7201e - page 30
Chapter 2 Printer Operation 29 Notes when setting print start position and media stop position • When the "AfterPnt" menu item is set to "Aut oCut", the relation between print st art position and media stop position should be set to [(O ( (f]. If the va lue is set so that [(O < (f], the media may be out of platen. • If th ...
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Citizen Systems CLP-7201e - page 31
Chapter 2 Printer Operation 30 4 Self-T est Mode & Hex Dump Mode In this mode, self-test printing is performed, and you can check the current printer configuration settings and print quality . After loading the media and ribbon, operate the printer in the following way: 1. T urn ON the power switch while pressing and holding the FEED key . When ...
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Citizen Systems CLP-7201e - page 32
Chapter 2 Printer Operation 31 Check the following items in the self-test mode. Check item Cause Remedy Printhead disconnected Replace printhead Dot missing Dust adhered Clean printhead (see Section 5, Chapter 4) Printhead offset changed in position Adjust printhead offset (see Section 1, Chapter 4) T otally blurred Printing energy low Adjust print ...
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Citizen Systems CLP-7201e - page 33
Chapter 2 Printer Operation 32 5 System Maintenance Mode In system maintenance mode, the communication, adjustable sensor ON/OFF and sensor voltage selections are set up. The printer configurati on settings are stored in memory so they are maintained even af ter the power is turned off. Cont rol key functions are shown in the following: Example: Se ...
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Citizen Systems CLP-7201e - page 34
Chapter 2 Printer Operation 33 3. Change the media gap sensor volt age to the bl ack mark sensor voltage with the FEED key pressed. 4. Return to normal operating mode with the ST OP key pressed. 5 System Maintenance Mode ...
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Citizen Systems CLP-7201e - page 35
Chapter 2 Printer Operation 34 List of Mode Items Note: Whe n the pri nter is swit ched of f and on, the init ial values fo r these menu item s selected by the system maintenance mode will be retrieved from the flash memory . 5 System Maintenance Mode ...
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Citizen Systems CLP-7201e - page 36
Chapter 2 Printer Operation 35 6 Returning to Factory Setting T o return all the contents already made in t he printer configuration setting mode or system maintenance mode to the factor y setting, proceed as follows: First turn OFF the power switch, then pre ss and hold the P AUSE, FEED and STOP keys simultaneo usly and at the same time turn ON th ...
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Citizen Systems CLP-7201e - page 37
Chapter 2 Printer Operation 36 ...
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Citizen Systems CLP-7201e - page 38
Chapter 3 Media and Ribbon 37 Chapter 3 Media and Ribbon 1 Kinds of Approved Media 2 Configuration of Approved Media (When Using Front Sensors) 3 Configuration of Approved Media (When Using Adjustable Sensor) 4 Media Setting 5 Kinds of Approved Ribbons 6 Ribbon Setting ...
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Chapter 3 Media and Ribbon 38 1 Kinds of Approved Media 1 Kinds of Approved Media ...
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Citizen Systems CLP-7201e - page 40
Chapter 3 Media and Ribbon 39 2 Configuration of Approved Media (When Using Front Sensors) The front sensors consist of the tr ansparent and reflective type photose nsors that detect the position of the labels or tags: T ransparent type photosensor: Detects gap s between labels and notches of t ags. Reflective type photosensor: Detects black marks. ...
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Citizen Systems CLP-7201e - page 41
Chapter 3 Media and Ribbon 40 3 Configuration of Approved Media (When Using Adjustable Sensor) The adjustable sensor is the st andard for CL P-7201e but it is the optional for CLP-7202e. Make sure that the adjustable sensor is set to 'AJSensON.' (See Chapter 2.) 3 Configuration of Approved M edia (W hen Using Adjustable Sensor) ...
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Citizen Systems CLP-7201e - page 42
Chapter 3 Media and Ribbon 41 4 Media Setting The printer is designed to easily load media. Open the printer cover and set media in the following: 1. Push down the open lever to open the printhead. 2. Push down the open guide lever to lif t the open guide up. 3. Insert the roll holder with the roll guide in the co re of roll media. Load this onto t ...
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Citizen Systems CLP-7201e - page 43
Chapter 3 Media and Ribbon 42 4. (1) Push media against the fixed media guide on the left side. (2) Guide media positively with the movable media guide. (3) Align the left top edge of media wi th the notch of the tearing plate. 5. Holding media so as to ensure it cannot skew , push down the open guide to close it. 6. Push down the green p art of th ...
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Citizen Systems CLP-7201e - page 44
Chapter 3 Media and Ribbon 43 5 Kinds of Approved Ribbons 5 Kinds of Approved Ribbon s ...
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Citizen Systems CLP-7201e - page 45
Chapter 3 Media and Ribbon 44 6 Ribbon Setting This printer is designed for easy ribbon loading. Open the printer cover and install the ribbon as follows: 1. Push down the open lever to open the printhead. 2. Insert the ribbon shaf t in the core of ribbon so that it is in its deepest position. 3. Set the ribbon holder on the transfer mechanism. 4. ...
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Citizen Systems CLP-7201e - page 46
Chapter 3 Media and Ribbon 45 5. Wind the ribbon being pulled out around the ribbon holder and fix it to the core with adhesive t ape. Set the ribbon holder on the transfer mechanism. Then turn it s knob in the direction of arrow to remove the slack or wrinkle of the ribbon. Also any slack or wrinkle of the ribbon must be removed from the bottom of ...
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Citizen Systems CLP-7201e - page 47
Chapter 3 Media and Ribbon 46 ...
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Citizen Systems CLP-7201e - page 48
Chapter 4 Printer Adjustments 47 Chapter 4 Printer Adjustment s 1 Use of Media Other Than the Recommended (Printhead Offset Adjustments - Media Thickness Adjustments) 2 Use of Narrow Media/Ribbons (Printhead Pressure Adjustments) 3 Use of Narrow Media/Ribbons (Ribbon T ension Adjustment s) 4 Adjustable Sensor (For CLP-7201e) 5 Cleaning ...
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Citizen Systems CLP-7201e - page 49
Chapter 4 Printer Adjustments 48 1 Use of Media Other Than the Recommended (Printhead Offset Adjustments - Media Thickness Adjustments) The printer is already factory-set to the requirements of proper print quality while using the recommended labels. If the print quality is inferior bec ause of the different type of media, adjust the printhead offs ...
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Citizen Systems CLP-7201e - page 50
Chapter 4 Printer Adjustments 49 2 Use of Narrow Media/Ribbons (Printhead Pressure Adjustments) The printer is already factory-set to the value of media width: 1 12 mm (4.4 in). When you use narrow media, adjust the printhead pressure in the following: 1. Looking in at the check window on the upper frame, align the mark (the lef t end of white plas ...
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Citizen Systems CLP-7201e - page 51
Chapter 4 Printer Adjustments 50 3 Use of Narrow Media/Ribbons (Ribbon T ension Adjustment s) Ribbon tension of this printer is already adj usted to the recommended ink ribbon and media. Ribbon and media, however , may slip due to imperfect combination of ink ribbon and me dia, where a messag e 'RibonOut' will be shown on the LCD display ...
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Citizen Systems CLP-7201e - page 52
Chapter 4 Printer Adjustments 51 (2) Easy-to-slip ribbon and media If a message 'RibonOut' is shown, set the mark on the feeding section to LOW by turning the adjust-knob. (3) Especially -easy-to-slip ribbon and media If a message 'RibonOut' is still shown, although S tep (2) has been performed, set the mark on the feeding secti ...
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Citizen Systems CLP-7201e - page 53
Chapter 4 Printer Adjustments 52 4 Adjust able Sensor (For CLP-7201e) Note: The adjust able sensor is optional for CLP-7202e. Operating procedure 1. Measure your required detecti on position beforehand, using the scal e on the upper guide rail. Move the adjustabl e sen sor to the required de tection positi o n by tuning the adjust able kno b; it is ...
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Citizen Systems CLP-7201e - page 54
Chapter 4 Printer Adjustments 53 5 Cleaning Wipe off any foreig n matter such as ribbon or media du st, dirt and adhesive subst ances built up aroun d the printhead, ribbon guide roller , platen etc with t he accessory thermal head cleaner or a sof t cloth soaked in ethyl alcohol. It is particul arly import ant to clean the printhead af ter printin ...
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Citizen Systems CLP-7201e - page 55
Chapter 4 Printer Adjustments 54 ...
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Citizen Systems CLP-7201e - page 56
Chapter 5 T roubleshooting 55 Chapter 5 T roubleshooting 1 Error Messages 2 Power T roubleshooting 3 Media Feed T roubleshooting 4 Ribbon Feed T roubleshooting 5 Print T roubleshooting 6 Interface T roubleshooting ...
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Citizen Systems CLP-7201e - page 57
Chapter 5 T roubleshooting 56 1 Error Messages When there is a problem with the printer: - A buzzer sounds. - The error indicator lights up. - An error message is shown on the LCD screen. Errors and corrective actions are shown below . 1 Errors indications 1 Error Messages ...
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Chapter 5 T roubleshooting 57 2 Errors and corrective actions 1 Error Message s ...
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Chapter 5 T roubleshooting 58 1 Error Messages ...
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Chapter 5 T roubleshooting 59 1 Error Message s ...
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Chapter 5 T roubleshooting 60 2 Power T roubleshooting 2 Power T roubleshooting ...
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Chapter 5 T roubleshooting 61 3 Media Feed T r oubleshooting 3 Media Feed T roubleshootin g ...
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Chapter 5 T roubleshooting 62 4 Ribbon Feed T roubleshooting 4 Ribbon Feed T roubleshooting ...
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Chapter 5 T roubleshooting 63 5 Print T roubleshooting 5 Print T roubleshootin g ...
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Chapter 5 T roubleshooting 64 6 Interface T roubleshooting 6 Interface T roubleshooting ...
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Citizen Systems CLP-7201e - page 66
Appendixes 65 Appendixes 1 Options 2 S pecifications ...
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Citizen Systems CLP-7201e - page 67
Appendixes 66 1 Options z Factory and dealer (reseller) options 1 Options ...
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Citizen Systems CLP-7201e - page 68
Appendixes 67 z User options Note: Some versions of this printer have flash memory inst alled on the main PCB as standard. Y ou may not need to use a PCMCIA card in this case. Please contact the dealer from where you purchased the printer for further details. Inst allation 1. T urn OFF the power switch of the printer . 2. Remove the PCMCIA memory c ...
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Citizen Systems CLP-7201e - page 69
Appendixes 68 2 S pecifications z Main Specifications 2 Specifications ...
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Appendixes 69 2 Specification s ...
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Citizen Systems CLP-7201e - page 71
Appendixes 70 2 Specifications ...
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Citizen Systems CLP-7201e - page 72
Appendixes 71 z Interfaces The printer is connected to a com puter a nd print s labels accordi ng t o the command from th e compute r . T w o systems of interface connection to a computer are shown below . 1. Serial interface: RS-232C 2. Parallel interface: IEEE1284 comp atible and nibble modes 2 Specification s ...
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Citizen Systems CLP-7201e - page 73
Appendixes 72 3. USB Interface USB Interface S pecifications USB1.1 4. RS-232C loopback test After connector wiring as shown in the figure, place the printer into self-test mode. The printer will receive data that has been transmitted by printer it self and the test of receiving and transmitting dat a will be performed. 2 Specifications ...
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Citizen Systems CLP-7201e - page 74
Appendixes 73 5. RS-232C protocol (1) X-ON/X-OFF system (see figure) This is a control system in which the data tr ansmitting request signal (X-ON (1 1H) code) and the data transmitting stop signal (X-OFF (13H) code) are output. Requirements of output of X-ON code: • When the power is switched to ON. • When the receive buffer has less than 2K b ...
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Citizen Systems CLP-7201e - page 75
Appendixes 74 6. Interface pin assignment The serial and parallel pin assignment t ables are shown below . Serial interface pin assignment table 2 Specifications ...
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Citizen Systems CLP-7201e - page 76
Appendixes 75 Parallel interface pin assignment table 2 Specification s ...
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Citizen Systems CLP-7201e - page 77
Appendixes 76 z Example of Connection to a Computer When RS-232C is used: (IBM PC compatible) Communication control: XON/XOFF or CTS/DTR 2 Specifications ...
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Citizen Systems CLP-7201e - page 78
Appendixes 77 z T ear-Off Function The tear-off function eliminates the waste of labels when tearing manually . It allows media to automatically advance to the t ear position after printing. When this function is turned on, media will be fed to the manual tear position after printing. The printer will feed back media to the start print pos ition wh ...
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Citizen Systems CLP-7201e - page 79
Appendixes 78 2. T ear-off w hen printing • If set, the tear-off feature will st a rt if no dat a is tr an smitted from the computer af te r printing. If dat a i s transmitted continuously from the computer , the tear-off function will be suppre ssed. T ear-off is only performed for the final label of each batch processing. (The tear-off is not p ...
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Citizen Systems CLP-7201e - page 80
Appendixes 79 3. T ear-off when feeding • Media are fed to the tear position. • When the manual tearing is needed, tear the label at this time. • Perform next feeding or label printing. If the Feed key is pressed or next print data is tr ansmitted from the computer , the printer will feed back media to the previous print complet ed position a ...
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Citizen Systems CLP-7201e - page 81
Appendixes 80 z Cut Position Adjustment s • The cut position can be specified with the 'fnnn' of the system-level co mmands. When the tear-off function is turned on, the following initialization value is set in the printer . Initialization value: fnnn = f735 (73.5 mm) The values higher or lower will increase or decrease the amount of fe ...
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Citizen Systems CLP-7201e - page 82
Citizen America Corporation 831 S. Douglas S treet, Suite 121 El Segundo, CA 90245 T el: (310) 643-9825 U.S.A. Citizen Systems Europe GmbH http://www .citizen-europe.com Mettinger S trasse 1 1 Park House 73728 Esslingen 643-651 S taines Road, Feltham Germany Middlesex, TW14 8P A United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano Nakano ...
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