English dropdown-ico

Manual Hayes Microcomputer Products DIVA T/A ISDN

122 pages 0.88 mb
Download

Go to site of 122

Summary
  • Hayes Microcomputer Products DIVA T/A ISDN - page 1

    DIVA T/A ISDN Modem User’s Guide ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 2

    Fourth Edition (July 1998) 206-152-04 DIVA T /A IS DN M odem is a t rademar k of E i con Technol ogy Cor por ati on. Mi crosof t, Wi ndows, and Wi ndows N T are r egi st er ed tr adem ar ks of M icr os of t C or porat i on. CompuS er ve i s a r egi st er ed t rademar k of CompuS er ve Incorpor ated. Hayes i s a r egist ered t rademar k of H a yes M ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 3

    Tab le of Cont ents In tr o du ctio n .......................................................................................... 5 Wh at Yo u Need .................................................................................... 7 Using E Z -ISDN or ISDN O r de r i ng Code ( IO C) t o order y ou r ISDN Lin e ..................................... ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 4

    Ap p end ix B : Tro ub les h o o tin g t he D I VA T/ A .................................. 106 L ED S tatu s I ndic ato rs o n th e DI VA T/A ........................................ 10 6 IS DN L ED s .................................................................................... 106 Co mmon Pro ble ms . ....................................... ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 5

    DIV A T /A ISDN M ode m User’s G u ide 5 Introduction DIV A T /A is an exte rn al I SDN mod em a va ilable in S/T a nd U in terface vers io ns. It p rovi des easy an d afford abl e hig h-s peed B asi c Rat e Interface (B R I) ISDN c onnec tion to t he Inte rnet or to your of fice LAN. Wit h the DIVA T/ A, Sm all Offi ce Home Office (S OHO) users ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 6

    DIV A T /A ISDN M ode m User’s G u ide 6 Note: The DIVA T/A can wor k independe ntly from your PC. If the DIVA T/A is turne d on, your ana log devices c an use your ISDN line rega rdless of w hether the DIVA T/A is connec ted to your PC. Ease of Use You ca n connec t the DIVA T/A to any computer ( PC or notebook) equipped with a se rial por t. Yo ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 7

    DIV A T /A ISDN M ode m User’s G u ide 7 What Y ou Need To install the DIVA T/A, you ne ed the following: Item Des cr iption DIVA T/ A Package • DIVA T/ A I S DN M o d e m • DIVA T/ A s o f t wa r e ( CD) • ISD N c able (R J-45) • Serial cabl e (RS-232) • A/C Ad a p t er • Phone Adapters (RJ11) for France and UK only • DIVA T/ A Qu ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 8

    DIV A T /A ISDN M ode m User’s G u ide 8 Using EZ- ISDN or ISDN Or der ing Code ( IOC) to order y our ISDN Line (North Ameri ca on ly ) We highly re commend that you use our toll free ISDN orde ring serv ice to make sure you ge t the c orr ec t ISDN line the f irst time. T his servic e is fre e to our c ustomers. Dia l 1-888-800-D IVA. EZ -ISDN / ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 9

    DIV A T /A ISDN M ode m User’s G u ide 9 Connecting the Cables To connec t the ca bles to your DIVA T/A: 1 Turn off your computer before you conne ct the ca bles. 2 Co nnect th e RJ 45 end o f th e ISD N cabl e (see ➀ i n Figure 1 on page 11) to the jack labe led ISDN on the r ear of the DI VA T/A. See belo w to c omple te the c onne ctio n: ? ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 10

    DIV A T /A ISDN M ode m User’s G u ide 1 0 Figure 1: Connecti ng the Cables ➀ ISDN ca b l e ➃ S erial cable ➁ Analog device #1 ➄ A /C adapter ➂ Analog device #2 ⑥ Phone Adapter Note: Phone ports and adapte rs ar e only available on cer tain models. After Connecting the Cables After co nnect i ng t he po wer and th e ISD N cabl e to t ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 11

    DIV A T /A ISDN M ode m User’s G u ide 1 1 "D" LED not glowing steadily (International Firmware) If the “ D” LED is not glowing st ea dily, your ISDN ca bles may be im prop erly conn ected , t he IS DN l in e is not acti vat ed, or m ay in di cate an id le c onditio n. Plea se che ck all of the se ite ms, a nd, if the “ D” LE D ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 12

    DIV A T /A ISDN M ode m User’s G u ide 1 2 You may not have to enter SPID information for the DIVA T/A to function proper ly if your ISDN line is conf igured for non- initializ ing mode. The DIV A T/A f ea ture s automa tic non- initializ ing mode support, w hich e nab les the interf ace to operat e without progr amming a SPID, or to re tain ba s ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 13

    DIV A T /A ISDN M ode m User’s G u ide 1 3 Windows 95 Note : This instal l procedure is for the original release and Se rvic e Pack 1 ( SP1) ve rsion of Windows 95. If you are using Windows 95 Servic e Rele ase 2 (O SR2), go to “Windows 95 (OSR2)” on page 15. To verify the v ersion installed on your mac hine, go to Control Panel/System Prope ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 14

    DIV A T /A ISDN M ode m User’s G u ide 1 4 4 In the In stall From Disk window, enter the drive letter of your CD drive (or use the Brow se button to locate your CD drive) a nd clic k OK . 5 Go to page 25 a nd continue a t the section “I nstalling the DIVA T/A S oftware.” ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 15

    DIV A T /A ISDN M ode m User’s G u ide 1 5 Windows 95 (OSR2) Note : This inst all procedure is for Windows 95 Service Release 2 (OSR2). I f you are using original release or Servic e Pac k 1 (SP1) version of Windows 95, go to “Windows 95” on page 13. To verify the v ersion installed on your mac hine, go to Control Panel/System Prope rties and ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 16

    DIV A T /A ISDN M ode m User’s G u ide 1 6 5 Enter the dr ive letter of your CD drive ( or use the Browse button to locate your CD dr ive) a nd click OK. 6 In the upda te Devic e Drive r Window, c lick Finish. 7 Go to page 25 a nd continue a t the section “I nstalling the DIVA T/A S oftware.” ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 17

    DIV A T /A ISDN M ode m User’s G u ide 1 7 Windows 98 WARNING ! It is ve ry importa nt to f ollow the ste ps, e xa ctly a s desc ribe d be low, to insta ll the D IVA T/A so ftwa re . The se tup file fo r ISDN modems (mdmisdn.inf), supplied on the Mic rosoft W indows 98 CD, contains incorr ect infor mation about the DIVA T/A ISDN Mod em (i ncorrec ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 18

    DIV A T /A ISDN M ode m User’s G u ide 1 8 4 Select the Sea rch f or the be st driver f or your de vice option and click Ne xt. 5 Sel ect “CD-R OM dri ve” and cli ck Nex t. 6 Click Next. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 19

    DIV A T /A ISDN M ode m User’s G u ide 1 9 7 Click Fini sh and go to page 25 and continue a t the sec tion “Instal lin g the DIVA T/ A Soft ware.” ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 20

    DIV A T /A ISDN M ode m User’s G u ide 2 0 Windows NT 4.0 Note: Before you be gin install ing the DIVA T/A, we suggest that the Remote Ac ce ss Servic e (RAS) , also known as Dial-Up Networking, be installe d with at le ast one mo dem (an y m ode m will do; it is only neede d to install t he DI VA T/A and can later be remov ed). 1 Power on your P ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 21

    DIV A T /A ISDN M ode m User’s G u ide 2 1 4 Sele ct D on’t d ete ct my mo dem; I will se lec t it fr om a list, the n click Ne xt. Important: Make sure that you sele ct the choic e above and do not let Windows NT choose its own modem driver. If y ou let Windows NT select the modem drive r, you will not be able to com mun icate with the DI VA T ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 22

    DIV A T /A ISDN M ode m User’s G u ide 2 2 6 Select t he Eicon DIVA T/ A ISDN M odem, t hen click Next . 7 Sel ect the ap pro pri ate C OM P ort th e DIVA T /A i s co nnect ed to. Clic k Ne xt, the n c lick f inish. 8 Close the Modem Proper ties window. 9 After closing the Modem Prope rties window, you a re prompted to configur e Dial-U p Networ ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 23

    DIV A T /A ISDN M ode m User’s G u ide 2 3 Windows NT 3.51 If you a re going to use the DIVA T/A w ith RAS, R AS must already be in stalle d with a t le ast on e mod em ( any mode m will do, it is only nee de d to insta ll the DIV A T /A an d will la ter be re move d). I f th is is the ca se, follow the steps below. I f you do not want to use RAS ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 24

    DIV A T /A ISDN M ode m User’s G u ide 2 4 Windows 3.x/WFW 3.11 If you a re installing the DIVA T/A ISDN Modem on a syste m without a CD drive , it is po ssible to ma ke disks f rom the DI VA T/A CD . To cr ea te the disks, follow the in struc tions in th e MA KED ISK.T XT f ile located in the W IN16MAKEDI SK director y of your DI VA T/A CD. If ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 25

    DIV A T /A ISDN M ode m User’s G u ide 2 5 Installing the DIV A T/A Softw are Befo re you p roceed , mak e sure yo u h ave comp leted th e pre- in sta ll ati on pro cedu re rel evan t to y ou r so ftware p la tform. T o fin d the p roced u re relev an t to yo ur p latform, s ee p age 1 2. Note : There is no Setup Wiza rd for D OS or OS/2. If you ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 26

    DIV A T /A ISDN M ode m User’s G u ide 2 6 2 Fro m t he C D S etu p screen , s elect “St art DIVA Term in al Ada pter s In stalla tion N ow” ; this star ts the Setup W iza rd . Note: The CD Setup scre en a lso gives you the choic e to view the onli ne DIVA T/A Us er’s Guid e, Reference Guide, or Release Notes, before ins tall ing the DIVA T ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 27

    DIV A T /A ISDN M ode m User’s G u ide 2 7 4 Specify whe re you w ant to install the DIVA T/A sof tware . Click next to install in the default dire ctory (the defa ult directory differs accord ing to your platfor m); otherwise, c lick the brow se button and selec t a direc tory, then c lick Next. The Setup W iza rd in stalls a ll nec essa ry file ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 28

    DIV A T /A ISDN M ode m User’s G u ide 2 8 6 On the Conf igur atio n Wiz a rd, c lic k Ne xt; f ollow th e Configuration Wiz ard’ s on-scr ee n instructions (if a working configura tion is detected, you a re notifie d and allowed to skip th e Wizard) . Note: Context sensitive he lp is available on all the Confi guration Wizard’s scre ens. For ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 29

    DIV A T /A ISDN M ode m User’s G u ide 2 9 The Wi zard cl os es and th e Eico n DIV A Term inal Ad apters progra m appea rs (se e “The Windows 95/98/NT Eicon D IVA Terminal Ada pters Progra m” on page 30 f or more de tails). The installation under W indows 95/98/NT is complete a nd your DIVA T/A is ready to us e. • If y o u w ant to c o nf ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 30

    DIV A T /A ISDN M ode m User’s G u ide 3 0 The Windo ws 95/98/NT Eicon DIV A T erm inal Ada pt er s Program Note: This section applies to Windows 95/98 and NT users only . The Eicon DI VA Ter minal Adapters Progr am provides you with a varie ty of c onvenie nt utilities. To acces s t he Ei con DIVA Term i nal A dapt ers p rog ram, d o o ne of t h ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 31

    DIV A T /A ISDN M ode m User’s G u ide 3 1 Menu Optio ns The me nu bar provides you w ith a va riety of shor tcuts a nd utilities. You ca n launch c ommands from drop- down menus or by c licking icons. Displaying Icons on the Toolbar To display icons on the Me nu bar se lect Vie wToolbar (some icons appea r by def ault). The Toolbar pick list di ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 32

    DIV A T /A ISDN M ode m User’s G u ide 3 2 Click or S elect To pe rfo rm this Action File De tails Displays a panel t hat cont ai ns detai l s ab ou t you r D IVA T /A. U se it if you ne ed to d e termine de tails ab out y ou r confi gur at i on (such as your f ir m ware ve rsi on). Fi l e Del et e De lete s the de vi ce curre ntl y selecte d. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 33

    DIV A T /A ISDN M ode m User’s G u ide 3 3 Usin g t he W i n d ows 95/ 98/ N T Confi guratio n To ol This section shows you how to use the Windows 95/98/NT Configuration Tool to configure one or more configur ation profiles. About Configuration Profiles A profile is a set of pa ramete rs that def ine a pa rticular ISDN setup. When you r un the Wi ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 34

    DIV A T /A ISDN M ode m User’s G u ide 3 4 • Adva nced . Advan ced ISDN pa r a m et er s such a s Dyna m i c Ban d widt h Al l ocati on (DBA), a n d Da t a Over Voice (DOV). This info r mation is o ptio n al. Using Context Sensitive Help Conte xt sen sitive h elp is a va ilable on a ll the Conf igur ation T ool’ s scre ens. For more details a ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 35

    DIV A T /A ISDN M ode m User’s G u ide 3 5 Configuring Profiles under Windows 95/98/NT Follow the step s belo w to c onfig ure a p rof ile: 1 Do one of the following: • Click the icon on your taskba r (W indows 95/98 only). • Fro m the w indow s tas kb ar clic k Start, th en se le c t Pr ogr a m sE i con DI VA T / A I SDN ModemE i con DI VA ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 36

    DIV A T /A ISDN M ode m User’s G u ide 3 6 4 From the Protocol tab, selec t the ISDN conne ction protocol that you want to use ( it must m atch the protocol on the r eceivin g system) . Follow th e gu ideline s be low. Note : t he sample abov e depi c ts the Int ernati onal ve rsion of t he DIVA T/A Configuration Tool. If y ou’re using t he Nor ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 37

    DIV A T /A ISDN M ode m User’s G u ide 3 7 • Multilink PPP doe s not support the c allback feature used by some se rve rs. • When using M ultilink PPP for inco ming calls, only SPAP or PAP authentication is supported. • (Windows NT onl y) I f you want to support incoming calls with Windows N T RAS Server, y ou must enable the parameter “A ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 38

    DIV A T /A ISDN M ode m User’s G u ide 3 8 Spec if y y our ISDN S w itch T y pe, Telephone Numb er(s), an d Service Pro f ile ID (S PID ). U se the tab le b e lo w as a guid eline . Param eter Des cr iption and V alues Switch Type Specifie s the ISDN switch type used by your ISDN s ervice provi der. Nort h A merica: For most locat ions use Auto - ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 39

    DIV A T /A ISDN M ode m User’s G u ide 3 9 Param eter Des cr iption and V alues X.2 5 DT E Address Availab le with AO/DI su pport only An X.25 DTE Address identifi e s a node on an X.25 net work. T he a ddre ss is a series of one to fift e en di gi ts. Eve ry X.25 node ha s an X.25 address. Your service provide r a ssigns this value a t sub scr i ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 40

    DIV A T /A ISDN M ode m User’s G u ide 4 0 Speci fy in for m a t i on a bout Ph on e 1 a n d Ph on e 2 . Use th e t a bl e be lo w as a guidelin e. Param eter Desc rip ti on This phone li ne is used for a fax/mode m only Selecting this option : • Enable s “3. 1KHz Audio”. T hi s sp ecifies th at the IS DN netw ork has to pr eserv e the qu a ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 41

    DIV A T /A ISDN M ode m User’s G u ide 4 1 7 If you ha ve ena bled AO/DI , selec t the X.25 tab, other wise go to step 8. Configure the X.25 options y ou w ant i mpl ement ed o n y o ur DIVA T/A. U se the tab le b e lo w as a guide lin e. Parameter Des cription X.2 5 Ve rsi o n There are tw o X .25 C CITT reco mmendatio ns avail a ble for sel e c ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 42

    DIV A T /A ISDN M ode m User’s G u ide 4 2 Parameter Des cription Select Defa ul t t o use the T hroughput Cla ss specifie d i n your net work subscripti on, or sele c t one of the va l ue s betwee n 75 a nd 9, 600 bps. If you select a bps val ue, t he loc a l a nd re mot e DTEs can neg otiate to u se a low er v alue on a per-ca ll basis. Fast se ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 43

    DIV A T /A ISDN M ode m User’s G u ide 4 3 Parameter Des cription Group number Speci fi es the num ber of t he cl osed user group you have subscribed t o. Obta in t hi s number from your system admi ni strat or or ne twork subscription. Othe rs Lets you request additional facilities that are not listed in the Common Facilities group box. Sp ecifi ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 44

    DIV A T /A ISDN M ode m User’s G u ide 4 4 Configure th e B ACP o ptions y ou w an t i m plement ed on y our DIVA T/A. U se the tab le b e lo w as a guide lin e. Parameter Des cription BACP/BOD (Bandwidth Allocation Control Protocol/ Bandwidth on Demand) Note : Only appli c able i f y our ISDN connec ti on pr otocol is Mu ltilink PPP. Activates t ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 45

    DIV A T /A ISDN M ode m User’s G u ide 4 5 Parameter Des cription In itial B illing I nt erval: Specif ies th e length of the first billing interval (in seconds ). For exampl e , if your provi de r cha rge s a fi xed $X for the first 5 m i nute s ent er 300. Note : Set the timer to 0 dis ables it. The Billin g Inter val timer is also , effectivel ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 46

    DIV A T /A ISDN M ode m User’s G u ide 4 6 Parameter Des cription 2nd B- chann el Delay before opening: Specify t he am ount of time (i n seconds) the t hroughput on your 1st B- chann el must ex ceed the O penin g Thr esho ld before the 2nd B-c ha nnel i s added t o t he AO/DI connec tion. For example , i f you spec ify 5 sec onds, a nd t he Open ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 47

    DIV A T /A ISDN M ode m User’s G u ide 4 7 9 Sel ect the A dvan ced t ab. Note: The above sc reen de picts the North Americ an version of the software; if you are using an I nternational version of the software, the Data Ove r Voice ( DOV) fie ld does not appear. Configure the advan ced o ptions y ou w ant i mpl ement ed o n y o ur DIV A T/A. U s ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 48

    DIV A T /A ISDN M ode m User’s G u ide 4 8 Param eter Des cr iption and V alues Dat a Ov e r Voic e Not e: Availabl e on North Ameri c a n mode ls only. Sp ecifies D ata O ver V oice Bear er Cap ability as the outgoi ng c al l type . If v oice calls ar e less expen siv e than data calls in your tariff a re a, you c a n sel ec t thi s option. DOV ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 49

    DIV A T /A ISDN M ode m User’s G u ide 4 9 Using the W indo ws 3.x/ WFW 3.11 Configuration T ool The DIV A T/A Windows Configura tion Tool allows you to view the DIVA T/A ve rsion and f irmware proper ties, download update d versions of the firmwar e, and c onfigure dialing and communication info rmat io n. Note: AO/DI is not supported on the Win ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 50

    DIV A T /A ISDN M ode m User’s G u ide 5 0 2 The Proper ties scr een ope ns. From this scree n, verif y the firmwar e ver sion curre ntly loaded on your DIV A T/A. 3 To download a ne w firmwa re ve rsion, see the sec tion “Updating the DIVA T/A F irm ware” on page 70. Update Tim e The DIV A T/A supports Caller ID (North Ame rica only). I f yo ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 51

    DIV A T /A ISDN M ode m User’s G u ide 5 1 Profile Configuration The DI VA T/A conf iguration settings are organiz ed into profiles a nd save d in the unit’s non- volatile memor y. Your D IVA T /A come s equipped with a f ac tory profile whic h require s only your ISDN info rma tion to esta blish a Mu ltilink PPP c onnection. After configuring ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 52

    DIV A T /A ISDN M ode m User’s G u ide 5 2 2 Sele ct a pro file fr om the list (Pro file 0, Prof ile 1, or Prof ile 2) , and click Configure Profile. Note: You can c hange a profile na me by clicking Rena me Profile, then typing the new na me. 3 The Profile Configura tion Tool appear s: Note: The scree n above de picts the North Americ an version ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 53

    DIV A T /A ISDN M ode m User’s G u ide 5 3 Configure the f ollowing paramete rs: Parameter Des cription Local Switc h Type Specifie s the ISDN switch type used by your ISDN s ervice provi der. Nort h A merican firm ware: For m o st locat i ons, t he de fa ult North Ame ric a (Auto- Detect ) should be used. If the ISDN Switch Type c annot be aut o ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 54

    DIV A T /A ISDN M ode m User’s G u ide 5 4 Param eter Des cr iption and V alues Connect using t hi s protocol (Continued) Note : To obt ain m axim um M ultilink PPP performance, y ou ne ed a P C e quippe d wi th a UART 16650 (you might nee d t o instal l a fast com port card), whi ch supports COM port speed of 230. 4 kbps (ve rsus 115.2 kbps with ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 55

    DIV A T /A ISDN M ode m User’s G u ide 5 5 4 If your DIVA T/A is e quipped with analog ports, c lick the Phone Lines button to open the Phone Lines window; otherw ise go to step 5 and c ontinue. (See a lso, “Analog De vice Support” on page 98.) Note: The above sc reen de picts the In ternational Version of the Configurati on Tool; if you are ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 56

    DIV A T /A ISDN M ode m User’s G u ide 5 6 Parameter Des cription Enable d istinctiv e ring Changes the sound of the phone’s ring. This lets you distinguish calls received on Phone line 1 from calls received on P hone Line 2. Note s: • Selec t Disti nc ti v e R i ng on only one phone, otherwise both will r ing the same. • If your modem, fax ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 57

    DIV A T /A ISDN M ode m User’s G u ide 5 7 6 In the Adva nced w indow, configure the adva nce d para meters. Use t he t abl e bel ow as a gu idel i ne. Note: The above sc reen de picts the North Americ an version of the software; if you are using an I nternational version of the software, the Data Ove r Voice ( DOV) fie ld does not appear. Parame ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 58

    DIV A T /A ISDN M ode m User’s G u ide 5 8 Param eter Des cr iption and V alues DBA (Dynamic Bandwidth Allocation ) Note : Only appli c able i f y our ISDN connec ti on pr otocol is Mu ltilink PPP. Note : Only avai l able on model s equippe d wi th analog devi c e ports. When activated this function lets you initiate or receive telephone calls on ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 59

    DIV A T /A ISDN M ode m User’s G u ide 5 9 Parameter Des cription ISDN Cost Reducti on Timers (Continued) Billing In terva l: Specifies the i ncre m ent s your Ser vice Pr ovid er us es to bill s ubs equen t us age of your ISD N line (usage after the initial Billing Interval e xpire s). For exa m ple i f your Provider charg es $Y per minute f or ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 60

    DIV A T /A ISDN M ode m User’s G u ide 6 0 Using the VT 100 Configurat ion T ool The sec tion below desc ribes how to c onfigure your DIVA T/A under DOS and OS /2 . The VT100 Configura tion Tool is incorpora ted in the DIV A T/A firm ware. Use i t t o co nfig ure bas ic IS DN-sp ecifi c paramet ers. Note: AO/DI is not supported on the D OS/OS/2 V ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 61

    DIV A T /A ISDN M ode m User’s G u ide 6 1 3 Enter the f ollowing command at the prompt and pr ess Enter : AT@MENU The main VT100 Configura tion Tool scree n opens: *-----------------------------------------------------------------------------* | DIVA T/A ISDN Modem – North American Version 1.7.0 | | Copyright © 1997 Eicon Technology Corporati ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 62

    DIV A T /A ISDN M ode m User’s G u ide 6 2 Key Functi on F2 Selects a sp ecific field . Pres s F 2, an d enter th e letter corresponding to t he fie l d you want t o e dit . F4 T oggle s bet ween t e xt (de fa ult ) a nd gra phic s mode s. ESC Cancels your configuration s etting (if a change was made) or m ove s to the pre vious me nu l eve l (if ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 63

    DIV A T /A ISDN M ode m User’s G u ide 6 3 Configure the f ollowing paramete rs: Parameter Des cription Switch Type Specifie s the ISDN switch type used by your ISDN s ervice provi der. Nort h A merican firm ware: For m o st locat i ons, Auto-de te c t should be used. If t he ISDN S witch Type c annot be aut om at i ca l ly detec t ed, spec i fy ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 64

    DIV A T /A ISDN M ode m User’s G u ide 6 4 Parameter Des cription Directo ry N umber (1 st /2 nd Numb e r ) Specifie s your ISDN number(s). You can specify ei t her one or t wo ISDN numbers (1 st and 2 nd ). Speci fy t wo numbers if your ISDN provider assigns two different numbers. (N orth A merica o nly) In mos t ins tances , Directo ry N umber ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 65

    DIV A T /A ISDN M ode m User’s G u ide 6 5 The following par ameter s can be configure d: Parameter Des cription Use modem/fa x onl y (Phone 1 and 2) Enabling this option caus es the follow ing: • Enable s “3. 1KHz Audio”. T hi s sp ecifies th at the IS DN netw ork has to pres erv e the qua lity of th e 3.1KHz voice ba nd tha t is required ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 66

    DIV A T /A ISDN M ode m User’s G u ide 6 6 Parameter Des cription Region (Intern ation al/E uro firmware only) Specify the c ountry i n whic h you a re situ ated. This ens ures that the D IV A T/A impl ements th e ring pattern ( and other ana l og devi c e para m et e rs) suited to your country. If your c ount ry is not listed , use th e default, ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 67

    DIV A T /A ISDN M ode m User’s G u ide 6 7 The following par ameter s can be configure d: Parameter Des cription Ena bl e DOV (Data Over Voice) (No rth A me rica only) Sp ecifies D ata O ver V oice Bear er Capab ility as th e outg oing call ty pe. If vo ice calls ar e less expen siv e than data call s in your t ari ff a rea , you c an sel e c t t ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 68

    DIV A T /A ISDN M ode m User’s G u ide 6 8 Parameter Des cription Enable BACP/BOD (Bandwidth Allocation Control Protocol/ Bandwidth on Demand) Note : Only appli c able i f y our ISDN conn ection pr oto col is M ultilink PPP. Activates the D IV A T/A ’s automatic traf fic monitor for M ultilin k PPP Connect i ons. When activ ated, this fun ction ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 69

    DIV A T /A ISDN M ode m User’s G u ide 6 9 Param eter Des cr iption and V alues Initial Billin g Interval Billing I nterv al (Continued) Billing In terva l: S pecifies the incr ements your Service Provider us es to bill s ubsequent usage of your ISDN line (usage aft e r the initial Billin g Inter val exp ires) . Fo r example if your Provider cha ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 70

    DIV A T /A ISDN M ode m User’s G u ide 7 0 Updatin g the DIV A T/A Firmw are This section contains proc edur es for loa ding new firmwa re. Updati ng Fi rm war e unde r Wi ndow s 3.x/W FW 3. 11 Warning: When you update y our DIVA T/A firmware, the current profile con figuration s might g et e rase d. It is re c omm end ed, th ere fore , that you ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 71

    DIV A T /A ISDN M ode m User’s G u ide 7 1 3 Click Yes whe n prompted if you wa nt to continue. 4 Select the de vice with the re quired f irmware and c lick OK (if nec essa ry clic k Ha ve Firmwa re , an d spec ify the pa th to the firm ware; cl ick Op en). 5 Click Yes whe n prompted if you wa nt to continue. The new fir mwa re will dow nloa d to ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 72

    DIV A T /A ISDN M ode m User’s G u ide 7 2 Updati ng the DI VA T /A INF fi le (Wi ndow s 3.x/W in dows NT 3. 51) Note: This section only applies if you are using RAS. To update the DI VA T/A INF file: 1 Open a ny text editor. 2 Open the file MOD EM.INF found in the W indows/System direc tory for W indows 3.x or W indowsSystem32R AS director y f ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 73

    DIV A T /A ISDN M ode m User’s G u ide 7 3 Using the D IV A T/A Once you have installed a nd configur ed DIV A T/A, you ca n dial into your offic e LAN or access t he In ternet . B efore at tem pt in g th is , m ake sure tha t your PC is equipped w ith remote- access cl ient so ftw are such as Dia l- U p N etw or ki ng, Shiv a PPP c lie n t, o r ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 74

    DIV A T /A ISDN M ode m User’s G u ide 7 4 SecurI D Conn ect ivit y To connec t using SecurID , ref er to the se ction appropr iate to the protocol and ope rating system you a re using. Using V.120 on Windows 95/98 The following exa mple demonstrate s how to use V.120 on Windows 95/98 to conne ct using SecurI D: 1 Ensure you ha ve conf igured V.1 ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 75

    DIV A T /A ISDN M ode m User’s G u ide 7 5 Using PPP and Multilink PPP If you wa nt to use PPP or Multilin k PPP to access a S ecurID s erver, ask your a dminist rator : • what ty pe of remot e access serv er devi ce th ey us e (S hi va or Ascend) • if the ser ver suppor ts PPP or M ultilink PPP If these conditions are not met, you cannot use ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 76

    DIV A T /A ISDN M ode m User’s G u ide 7 6 Eac h time you a ttempt to ma ke your c onnec tion, ther e is one more step to comp lete . You hav e to a dd th e c omman d "&% n" a fte r the phone number entry, whe re n is your token, a s shown below: If you ha ve trouble logging into a Secur ID se rver , contac t your admin istra tor or ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 77

    DIV A T /A ISDN M ode m User’s G u ide 7 7 Dialing with Mu ltilin k PPP Whe n you esta blish a Multilink PPP c onn ecti on , each B -ch annel connec ts to a re mote-direc tory number . In some ISDN im pl emen tat io ns each B -chan nel c onnects to a unique number. I f this is th e case, en ter b ot h nu mb ers and separat e t hem w it h t he cha ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 78

    DIV A T /A ISDN M ode m User’s G u ide 7 8 Dialing with A O /DI Whe n you esta blish a Multilink PPP c onn ecti on , each B -ch annel connec ts to a re mote-direc tory number . In some ISDN im pl emen tat io ns each B -chan nel c onnects to a unique number. I f this is the case , you should enter both number s and sepa ra te them with the charact ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 79

    DIV A T /A ISDN M ode m User’s G u ide 7 9 For Windows 95/98 on ly. If you use “ ~” or “&” to sepa ra te the Phone-Number s, desele ct the “U se Country and a rea code ” par amete r on the Proper ties tab of Dial- Up Networ king. Manually ente r the Country Code, Area Code, and PBX Prefix (if require d) for both numbers. If both B ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 80

    DIV A T /A ISDN M ode m User’s G u ide 8 0 Establishi ng a Co nnec tio n Go to the sec tion that corre sponds to your platfor m and follow the proce dure. Windows 95/98 1 Double-c lick the Dial-U p Networking icon. 2 Double-c lick Make New Conne ction. The Make New Connection Wiza rd opens: Select t he Eicon DIVA T/A ISDN M odem fro m th e Select ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 81

    DIV A T /A ISDN M ode m User’s G u ide 8 1 5 Enter your use r na me and pa ssword, and c lick Connect. 6 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your Ser ver T ype and TCP/IP settings a nd alt er th em as requi red. Windows NT 4.0 1 In the Dia l- ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 82

    DIV A T /A ISDN M ode m User’s G u ide 8 2 3 The Phonebook Entry Wiz ard ope ns. Click Next. 4 Ch eck each ap pl icab le s tat emen t, th en cl ick Next . 5 Enter the phone number you wa nt to call, then click Ne xt. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 83

    DIV A T /A ISDN M ode m User’s G u ide 8 3 6 Click Fini sh. 7 Click D ia l. 8 Enter your use r na me and pa ssword, then c lick OK. 9 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings an d alt er th em as requi red. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 84

    DIV A T /A ISDN M ode m User’s G u ide 8 4 Windows NT 3.51 Note: The follow ing examp le assumes y ou are using RAS. 1 In the Remote A cce ss Service group, double- click Remote Access . 2 Click A dd. 3 Enter the na me and phone number you wa nt to call, then click OK. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 85

    DIV A T /A ISDN M ode m User’s G u ide 8 5 4 Click D ia l. 5 Enter your use r na me and pa ssword, then c lick OK. 6 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alt er th em as requi red. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 86

    DIV A T /A ISDN M ode m User’s G u ide 8 6 Windows 3.x The following exa mple assume s you are using the Shiva PPP pr oto co l st ack. Note: If your workstation is configured as a Windows for Workgroups Remote Ac ce ss Servic e (RAS) client, you must c onfigure the V.120 rate adaption protocol on both the DIVA T/A workstation and on t he remote d ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 87

    DIV A T /A ISDN M ode m User’s G u ide 8 7 4 Select the Tools menu, a nd choose Port Setup. S elec t the DIV A T/A a s the mode m, the n clic k O K. 5 Click O ptions . ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 88

    DIV A T /A ISDN M ode m User’s G u ide 8 8 6 Ens ure t hat IP X and/o r IP are en abl ed, t hen cli ck OK. 7 Click Connect. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alt er th em as requi red. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 89

    DIV A T /A ISDN M ode m User’s G u ide 8 9 DOS 1 Ensur e tha t the ShivaRe mote conn ec tion sof twa re (or similar ) is installed on your computer . 2 Ente r the fo llowing comma nd: C:SHIVACONNECT 3 From the Tools menu, choose Port Setup and se lect the COM port. 4 Sele ct Mode ms. En ter “Eic on D IV A T/A ISDN Mode m” in the Modem Na me ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 90

    DIV A T /A ISDN M ode m User’s G u ide 9 0 7 Enter your use r name , passwor d, and the phone number you want to dial, then click Connec t. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alt er th em as r ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 91

    DIV A T /A ISDN M ode m User’s G u ide 9 1 OS/2 1 Double-c lick Programs, then double -click I nterne t Modems. 2 Double-c lick Dial Other Interne t Providers. 3 Click Add Entry. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 92

    DIV A T /A ISDN M ode m User’s G u ide 9 2 4 Enter your Login I D, Password, a nd the Phone Number you want to dial. 5 Click Connect Info, the n enter your Domain Na me ser ver, your Host Name , and your Ser ver Na me. 6 Click Modem Info. Selec t a Modem f rom the drop-dow n list, and then sele ct the COM p ort a ssigne d to the DI VA T /A ISD N ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 93

    DIV A T /A ISDN M ode m User’s G u ide 9 3 7 Cl ick Di al t o pl ace your call. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alt er th em as requi red. ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 94

    DIV A T /A ISDN M ode m User’s G u ide 9 4 Co nnec ting t o the Wo rld Wi de We b To c onne ct to the W or ld Wid e W eb , follo w the instru ction s in the section “E stablishing a Connection” on page 80; when the proce dure instructs you to enter a dial-up number , enter the number of your Intern et S ervi ce Pro vi der (IS P). Once you are ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 95

    DIV A T /A ISDN M ode m User’s G u ide 9 5 RVS- COM Suppo rt (For Windows 95/ 98 and Window s NT only) The DIV A T/A supports both the Lite and Full versions of RVS-COM 1.38. RVS-COM adds the following fe atures to your D IVA T/A: • File Tra nsfer/ISD N Eurofile Transf er . Easy fil e tran sfer and Eur ofile tra nsfe r. • Fa x/S oftfax . F ax ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 96

    DIV A T /A ISDN M ode m User’s G u ide 9 6 A utoma ted SPID Selection (AutoSPID) (North America only) AutoSPID is a new Na tional ISDN protocol f eature that ena bles the DIV A T /A to dow nloa d a list of Se rvic e Pr ofile Id entif ier s (SPI Ds), Direc tory Number ( DN) a nd Call Type (CT) information from the ISDN line. It a lso ena ble s the ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 97

    DIV A T /A ISDN M ode m User’s G u ide 9 7 Non-Init ializ ing T er mina l Mode (North America only) Non- In itializ ing Te rmin al ( NIT ) mod e is a ne w ISD N pr otoc ol fe atu re that enable s the DIV A T/A to opera te without SPIDs. You can use NIT only if your I SDN provider suppor ts it. To c onf igure the DI VA T /A f or N on- Initia lizin ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 98

    DIV A T /A ISDN M ode m User’s G u ide 9 8 Analog De vice Suppor t (Only available on some models) The DIV A T/A has two a nalog device ports that let you connec t analog de vices suc h as ordinar y telephone s, answe ring machine s, fax mach ines , an d m odem s. Cal ls to and fro m t hes e anal og d evi ces are ca rrie d over your ISDN line . Y ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 99

    DIV A T /A ISDN M ode m User’s G u ide 9 9 Multilink PPP with AO/DI support In th e c a se o f Mu ltilink PPP w ith AO /DI s upport, both ana log devices ca n still be use d as A O/D I use s the ISDN D- cha nne l X- 25 pa ck et servic e to maintain an "a lways on" conne ction betwe en you a nd your Service Provider. Low ba ndwidth requi ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 100

    DIV A T /A ISDN M ode m User’s G u ide 1 0 0 Calling Fea tu res (North Ameri ca on ly ) Note: If you did not use EZ-ISDN or IO C to order your line, ve rify that the DIVA T/A’s default settings are compatible with those of your ISD N provid er be fore using this fe ature . Re fer to the se c tion “Fea ture Key Values” on page 102 for more i ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 101

    DIV A T /A ISDN M ode m User’s G u ide 1 0 1 hold and the se cond ca ll is answer ed. You c an pre ss the r eceiver button to toggl e betwe en the 2 c alls. If your phone inc ludes Calle r ID (see below) , the phone will display the numbe r of the sec ond incoming c all ( the ca ll wa iting). Note: DIV A T/A use s a pr opr ieta ry cod e to d isab ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 102

    DIV A T /A ISDN M ode m User’s G u ide 1 0 2 Call Transfer (implicit) Call Transfe r allows you to disconne ct from a Three -Wa y Confere nce call and l eave t he o ther t wo peop le con nect ed. It work s as fol low s: Establish a Three -W ay ca ll as descr ibed in the sec tion above. Ha ng up. The other two pe ople re main connec ted. Featu re ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 103

    DIV A T /A ISDN M ode m User’s G u ide 1 0 3 4 Type following commands: AT*K1= n <ENTER> where n is the value provide d by your ISDN pr ovider for 3-Wa y Co nferenci ng . AT*K3=n <ENTER> where n is the value provide d by your ISDN pr ovider for Call Drop. AT*K5= n <ENTER> where n is the value provide d by your ISDN pr ovider for ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 104

    DIV A T /A ISDN M ode m User’s G u ide 1 0 4 App endix A: ISDN Line T er mina tion Thi s s ecti on ap pl ies to S /T int erface us ers i n Au st rali a and No rth Americ a. It pr ovides instructions that help you se t up termination scenari os . Term in ati on req ui rement s v ary accord in g to th e num ber of devi ces co nn ected to t he N T1, ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 105

    DIV A T /A ISDN M ode m User’s G u ide 1 0 5 Multip le IS DN Devices If th e NT1 i s co nnect ed t o more than one ISDN devi ce, foll ow th e appropr iate proc edure below. 75 meters or more If the connec tion spans 75 meter s (250 fe et) or mor e, set the D IVA T/A 100 Ω switch to the On position. Set the other ISDN de vices to 100 Ω of re s ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 106

    DIV A T /A ISDN M ode m User’s G u ide 1 0 6 App endix B : T r oubleshooting the DIV A T/A This sec tion provide s informa tion that will he lp you to trouble shoot DIVA T/A probl ems. When isolating proble ms, consider the following questions: • Were any chang es recen tl y m ade to th e conf igu rati on or s etu p th at m igh t affect th e DI ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 107

    DIV A T /A ISDN M ode m User’s G u ide 1 0 7 D LED LED I nd i c a t o r Desc rip ti on Off • The ISD N physical interface is not activated. The LINK LED might provi de a ddit iona l sta tus informat ion. Flashing • The ISDN physical interface is activated and initializing. Continuous flashing indicates an error in the in itialization p roces ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 108

    DIV A T /A ISDN M ode m User’s G u ide 1 0 8 PHON E L ED s 1, 2 LEDs LED I nd i c a t o r Desc rip ti on Off • No call activ ity on the sp ecified v oice chan nel. Flashing • An outgoing or inc om ing c onne ct i on is bei ng establis hed on the s pecif ied voi ce channel. Stead y • There is a conn ection on the s pecified v oice channel. S ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 109

    DIV A T /A ISDN M ode m User’s G u ide 1 0 9 Othe r LE Ds FAULT LED LED I nd i c a t o r Desc rip ti on Off • The unit is oper ating w ithin n ormal par ameters. Flashing • Indica t es a ha rdware fa ult c ondit ion. Stead y • Indica te s a software faul t condi t ion. POWER LED LED I nd i c a t o r Desc rip ti on Off • The uni t is power ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 110

    DIV A T /A ISDN M ode m User’s G u ide 1 1 0 The DIVA T/ A has trou ble detecting incoming voice calls on the analog device lines . There might be a problem with distinctive ring. Open the Configuration Tool and disable distinctive ring in the Phone Lines panel. After ins tallation, the modem s peed cannot be set hi gher than 115,200 bps (Windows ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 111

    DIV A T /A ISDN M ode m User’s G u ide 1 1 1 When y ou pi ck up th e phon e you do not get a dial tone. Make sure the ISDN line has voic e c apa bility. If you a re using the S/T version, try re moving other ISDN equipment on the line. Tr y using a differ ent SPID and DN on the phone port. If the problem per sists, contac t Eicon Technology. The ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 112

    DIV A T /A ISDN M ode m User’s G u ide 1 1 2 4 Type following commands: AT*Vn= 1 <ENTER> where n is the number of the analog de vice. 5 Save the ne w se ttings so th at the y ar e a va ilable e ver y time you start the DI VA T/A. Type the f ollowing command: AT&W n <ENTER> where n is the number of the Profile (0, 1, or 2) to which ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 113

    DIV A T /A ISDN M ode m User’s G u ide 1 1 3 Dumping the DI VA T/A M emory If a softwar e fa ult condition occurs while you a re using the DIVA T/A, you need to ca pture a memory dump of the DIV A T/A. The follow ing e ven ts ar e symp tomatic of a sof twa re fa ult co ndition: • all c o nn ec tio ns are dro pp ed • FAU LT LED i s on • the ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 114

    DIV A T /A ISDN M ode m User’s G u ide 1 1 4 DIV A T/A Firmw are Specif ications Software Feat ure Supported on the DIV A T/A WAN Protocols • PPP (Point - t o- Poin t Prot oc ol ) • Multilin k P PP • Alwa y s On/ Dyn a m i c ISDN ( AO/ DI ) • ISDN (Q.921/Q.931: NI- 1, AT&T 5ESS Custom , Euro- ISDN, TPH1962/TS.013, and INS-Net64) • V ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 115

    DIV A T /A ISDN M ode m User’s G u ide 1 1 5 Software Feat ure Supported on the DIV A T/A Managem ent and Configurati on • SPID Wiz ar d • Windows Configurat i on Tool • VT-100 Terminal Emul at i on • AT C omman ds • Firm ware upgr ades usi ng XModem Download or the Windows Configurat i on Tool Plug and Play • Windows Plug and Play Ex ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 116

    DIV A T /A ISDN M ode m User’s G u ide 1 1 6 DIV A T/A Har dw are Specif ications Ha rd w a re Fe a t ure Supported on the DIV A T/A ISDN Interface • 1 ISDN BR I U or I SDN BR I S/ T (RJ45) Analo g dev ice Interf aces (select ed m odels only) • 2 Analog Ports (RJ11) Console Port • RS-232 Asynchronous • 1200 bps to 230.4 kbps • Auto mati ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 117

    DIV A T /A ISDN M ode m User’s G u ide 1 1 7 Custom er Ser vice To obtain technica l support, contac t either Eicon Te chnology or your Eicon Technology supplier, de pending on your loca tion. From som e regions, you c an sa ve time and long-dista nce cha rge s by faxing Eic on Technology a descr iption of your situation. Customer Services person ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 118

    DIV A T /A ISDN M ode m User’s G u ide 1 1 8 Inter nat ional Reg ulat or y Inf or m ation a nd C ondit ions of Use Regulatory Information for the United States: FCC Warning Declaration of Conformity We: Ei con T echnology I nc. 2155 Chenaul t Dri ve Suite 50 3 Car r ol l t on, T exas US A 75006 1-800-80- EI CON (972) 417- 5515 Fax: (972) 417-5610 ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 119

    DIV A T /A ISDN M ode m User’s G u ide 1 1 9 Thi s equi pment cannot be used on t e l ephone company-pr ovided coi n servi ce. C onnect i on t o party l ine se r vi ce is s ubj ect t o stat e tar if f s . If t his equi pment caus e s har m to t he tel ephone netw or k, t he tel ephone company w ill notify you in advance t hat tem por ar y dis con ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 120

    DIV A T /A ISDN M ode m User’s G u ide 1 2 0 Regulatory Information for Europe Thi s equi pment di spl a ys t he CE 168 m ar k to show t hat i t has been t est ed and found t o be in fu ll co mp lian ce with the req uir eme nts of the Term ina l Equ ipm en t, EMC an d Lo w Vo ltag e Dir ecti ves (91/ 263/E EC , 89/ 336/E EC and 72/23/ EE C, as am ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 121

    DIV A T /A ISDN M ode m User’s G u ide 1 2 1 Limited W arra nty Ei con T echnology C orpor at ion w ar rant s to t he ori ginal pur chaser of thi s Ei con Technol ogy Pr oduct that it is t o be in good w or king or der for a per iod of f ive ( 5) years from t he date of purchase f r om Ei con Technol ogy or an aut hori zed E icon T echnology deal ...

  • Hayes Microcomputer Products DIVA T/A ISDN - page 122

    Product C omm ent Form DIVA T /A I SDN Mo d em User ’s G uide 206-152-04 We va lue your c omments. Please use the tables be low to rate this product. Name Title Company Address DIVA T/A ISDN Modem Packaging Poor ➀➁➂➃➄➅➆➇➈➉ Excellent Config urat io n D ifficult ➀➁➂➃➄➅➆➇➈➉ Easy Perform ance Poor ➀➁➂➃? ...

Manufacturer Hayes Microcomputer Products Category Network Card

Documents that we receive from a manufacturer of a Hayes Microcomputer Products DIVA T/A ISDN can be divided into several groups. They are, among others:
- Hayes Microcomputer Products technical drawings
- DIVA T/A ISDN manuals
- Hayes Microcomputer Products product data sheets
- information booklets
- or energy labels Hayes Microcomputer Products DIVA T/A ISDN
All of them are important, but the most important information from the point of view of use of the device are in the user manual Hayes Microcomputer Products DIVA T/A ISDN.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Hayes Microcomputer Products DIVA T/A ISDN, service manual, brief instructions and user manuals Hayes Microcomputer Products DIVA T/A ISDN. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Hayes Microcomputer Products DIVA T/A ISDN.

Similar manuals

A complete manual for the device Hayes Microcomputer Products DIVA T/A ISDN, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Hayes Microcomputer Products DIVA T/A ISDN by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Hayes Microcomputer Products DIVA T/A ISDN.

A complete Hayes Microcomputer Products manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Hayes Microcomputer Products DIVA T/A ISDN - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Hayes Microcomputer Products DIVA T/A ISDN, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Hayes Microcomputer Products DIVA T/A ISDN, that we can find in the current document
3. Tips how to use the basic functions of the device Hayes Microcomputer Products DIVA T/A ISDN - which should help us in our first steps of using Hayes Microcomputer Products DIVA T/A ISDN
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Hayes Microcomputer Products DIVA T/A ISDN
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Hayes Microcomputer Products DIVA T/A ISDN in a specific country, if it was not possible to solve the problem on our own.

Do you have a question concerning Hayes Microcomputer Products DIVA T/A ISDN?

Use the form below

If you did not solve your problem by using a manual Hayes Microcomputer Products DIVA T/A ISDN, ask a question using the form below. If a user had a similar problem with Hayes Microcomputer Products DIVA T/A ISDN it is likely that he will want to share the way to solve it.

Copy the text from the picture

Captcha
New picture

Comments (0)