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Manual Promise Technology J610s

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  • Promise Technology J610s - page 1

    VT RAK J610 S , J310 S P RODUCT M ANUAL Ve r s i o n 1 . 0 ...

  • Promise Technology J610s - page 2

    VTrak J610s, J310s Product Manual ii Copyright © 2007 Promise T echnolo gy , Inc. All Right s Res erved. Copyri ght by Prom ise T echnology , Inc. (Promi se T echnology ). No p art of this manual may be reproduc ed or t ransmitte d in an y form with out the express ed, written permiss ion of Prom ise T echnolog y . T rademark s Promise , and the P ...

  • Promise Technology J610s - page 3

    iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Th is Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Architectural Description . . . . ...

  • Promise Technology J610s - page 4

    VTrak J610s, J310s Product Manual iv Chapter 4: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3 Frequently A sked Questi ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3 Contactin g Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Limited W arranty . . . . . ...

  • Promise Technology J610s - page 5

    1 Chapter 1: Introductio n • About This Man ual (below) • Overvi ew (page 2) • Architec tural Desc ription (p age 4) • Features and Benefi ts (p age 5) • S pecifications (pa ge 6) Thank y ou for p urchasin g Promise T echnol ogy’ s VT rak J610s or J310s external disk ar ray s ubsy stem. About This Manu al This Prod uct Manu al des cribe ...

  • Promise Technology J610s - page 6

    VTrak J610s, J310s Product Manual 2 Overview The Promi se VT rak J610s and J310s are optimiz ed for or ganizati ons depl oying cost-ef fec tive sm all-to-med ium appl icati on cluste rs, disk -to-disk b ackup an d midrang e stora ge so lutions. Figure 1. VTr ak J610s front view with bez el removed Figure 2. VTr ak J310s front view with bez el remov ...

  • Promise Technology J610s - page 7

    Chapter 1: Introduction 3 Figure 3. VT rak J61 0s rear view Figure 4. VT rak J31 0s rear view The two external SAS ports provide t he needed conne ctivity and bandwid th for larg e capac ity solu tion s re quiri ng m ultip le JB OD bo xes c asca ded toget her whi le still p rovidi ng dual s erver sup port and ho st port failover o r aggre gation. 1 ...

  • Promise Technology J610s - page 8

    VTrak J610s, J310s Product Manual 4 Architectural Description The V Trak J610s pac ks up to 1 6 dr ives per sy stem , offe ring ind ust ry-l eadi ng cap acity in just 3U of s tan dard 19-in ch rack sp ace. The VT rak J 310s su pport s up to 12 dri ves per s ystem, i n just 2U o f st andard 19 -inch r ack sp ace. The J610s and J3 10s un it’s comp ...

  • Promise Technology J610s - page 9

    Chapter 1: Introduction 5 Features and Benefits Featur e Benefit 3U or 2U 19 -inch wide en closure Instal ls eas ily in a ny st andard rackmoun t. Supports Serial Att ached SCSI disk drives All ows you to use t he n ew dua l-po rt S AS disk drives . Supports Serial A T A disk driv es Allows you to use yo ur lega cy SA T A disk drives. Hot-swap feat ...

  • Promise Technology J610s - page 10

    VTrak J610s, J310s Product Manual 6 Specificati ons Drive Capa city: J610s, 1 6 drive s. J3 10s, 12 d rives. External I/O Ports: SAS host port and SAS expa nsion port. Supported Disk Inter faces: Serial Attache d SCSI (SAS) and Se rial A T A (SA T A), 3Gb/ s a nd 1 .5G b/s Supported Operatin g Systems : The lis t above refe rs to 32 -bit and 64-bit ...

  • Promise Technology J610s - page 11

    Chapter 1: Introduction 7 Dimensions (H x W x D): J610s, 13.1 x 44.7 x 56 .1 cm (5.2 x 17.6 x 22.1 i n) J310s, 8.8 x 44.7 x 56. 1 cm ( 3.5 x 1 7.6 x 22.1 in) Net W eight: J610s, 30.5 k g (67.2 l b) withou t drives , 38.5 kg (84.9 l b) with 16 drives , assum ing 0.5 kg (1 .1 lb) per d rive. J310s, 26.5 k g (58.4 l b) withou t drives , 32.5 kg (71.7 ...

  • Promise Technology J610s - page 12

    VTrak J610s, J310s Product Manual 8 ...

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    9 Chapter 2: Inst allation • Unpa ckin g the V T rak ( bel ow) • Mountin g VT rak J610s in a Ra ck (pa ge 1 1) • Mountin g VT rak J310s in a Ra ck (pa ge 13) • Ins talli ng Di sk D riv es (pa ge 16) • Settin g Up Dat a Cabl e Conne ctions (p age 20) • Set ti ng Up Se ria l Cab le C onne cti ons ( page 25 ) • Conne cting the Power (pag ...

  • Promise Technology J610s - page 14

    VTrak J610s, J310s Product Manual 10 Figure 1. VTr ak J610s rear v iew Figure 2. VTr ak J310s rear v iew Some J6 10s an d J310s unit s ship with a s ingle I/O module and a b lank u nit inst alled in the place of the se cond I/ O modul e. Y ou can upgrad e your J61 0s or J310s unit by inst alling a secon d I/O m odule. Se e p age 51. Some J6 10s an ...

  • Promise Technology J610s - page 15

    Chapter 2: Installation 11 Mounting VT rak J610s in a Rack The J61 0s su bsystem in sta lls to th e rack us ing the supplie d mou nting rail s. Y ou can als o use yo ur exi sting rail s. Figure 3. VTr ak J610s mounted in a rack with the supplied r ails T o instal l the J610 s sub system into a rac k with t he sup plied mo unting rails: 1. Check th ...

  • Promise Technology J610s - page 16

    VTrak J610s, J310s Product Manual 12 4. S quar e th e rail asse mblie s in t he ra ck. 5. Tight en th e adju stm ent screw s an d the a ttac hing screw s. 6. Place th e VT rak s ubsystem onto th e rails. 7. Secure th e VT rak s ubsyste m to t he rack th rough eac h handle, using the att aching screws from your rac k system. Figure 4. Rack moun t as ...

  • Promise Technology J610s - page 17

    Chapter 2: Installation 13 Mounting VT rak J310s in a Rack The J31 0s su bsytem i nstal ls to t he rack u sing t he suppli ed mo unting rai ls. Y ou can als o use yo ur exi sting rail s. Figure 5. VTr ak J310s mounted in a rack with the supplied r ails T o instal l the VT rak subsystem into a rack wi th the sup plied mo unting rails: 1. Check th e ...

  • Promise Technology J610s - page 18

    VTrak J610s, J310s Product Manual 14 The rail is de signed to slide freely ov er the pla te. 5. Attac h a fla nge to eac h end of th e rail , with the rai l on the o pposi te side of the flan ge from the two-hol e bracket. 6. Inst all the rail adju stment s crews (inc luded) thro ugh the flange in to the rail. There are four sc rews for ea ch flan ...

  • Promise Technology J610s - page 19

    Chapter 2: Installation 15 Figure 7. M ounting rail in stallatio n Insi de of post Rack fron t post Rail att ach ing screw (not inc luded) Rail adj ustment sc rew Mountin g Rail Rail at tachi ng screw (not in cluded) Inside of post Rack b ack Sliding pl ate ...

  • Promise Technology J610s - page 20

    VTrak J610s, J310s Product Manual 16 Installi ng Disk Drives Populate the VT rak with 3.5-inch SAS or SA T A disk drives. Inst all all of the drive c arriers i nto the J610 s or J31 0s enclos ure to ensure proper airflow , even if you d o not p opulate al l the carri ers with disk dri ves. Figure 8. J 610s and J 310s un it drive carrier m ounting h ...

  • Promise Technology J610s - page 21

    Chapter 2: Installation 17 If yo u inst alled an AAMUX, lay the SA T A disk drive in the ca rrier and sl ide it so the power and dat a connecto rs insert in to the AAMUX. S ee Figure 10 on page 18 . 5. Insert the screws through the holes in the driv e carrier an d into the b ottom o f the dis k drive (s ee Figure 5). • Inst all on ly the screws s ...

  • Promise Technology J610s - page 22

    VTrak J610s, J310s Product Manual 18 Figure 10.Drive carr ier with SA T A disk dr ive and AA MUX Cautions • If you plan to op erate yo ur VT rak with fewe r than a full load of disk driv es, inst all al l of the drive c arriers into the enclos ure, to ensure pro per airflow fo r cooling . • A VT rak J61 0s or J3 10s carrie r is simil ar in app ...

  • Promise Technology J610s - page 23

    Chapter 2: Installation 19 Drive Numbering Each dis k drive in the J610s an d J310s unit s is ide ntifie d by a num ber that corresp onds to t he Port number u sed for m anage ment. See “Link C ommand” on page 37 . Numbe rs are sta mped above each drive bay for easy ind entific ation. Figure 1 1.VTr ak J610s d rive slot numbering Figure 12.VTra ...

  • Promise Technology J610s - page 24

    VTrak J610s, J310s Product Manual 20 Setting Up Data Cable Connections The VT rak J610s or J 310s un it provide s Direct Att ach ed S torage (DAS) sup port to the Hos t PC. Figure 13. VTra k J610s ha s one or two I/O mo dules Figure 14.VTrak J310s ha s one or two I/O mod ules There ca n be on e or two Input Outp ut Mod ules (I/O modules ) on th e J ...

  • Promise Technology J610s - page 25

    Chapter 2: Installation 21 Figure 15.VTrak J61 0s and J 310s I/O mod ules have one subtracti ve-routed port and one table-routed po rt Each I/O module has one t abl e-routed ex ternal recepta cle (CN1 ) and one subtrac tive-routed external recept acle ( CN2). Note SAS HBA cards ar e User-supp lied item s. They are n ot includ ed with the VT rak uni ...

  • Promise Technology J610s - page 26

    VTrak J610s, J310s Product Manual 22 Basic DA S Connection Figure 16. An ex ample of a basic DAS c onnection be tween one Ho st PC and one VTr ak J310s unit. The J610s is simil ar The arran gement ab ove is th e minimum DAS system with a single SAS HBA card in the Host PC. Con nect the SAS card to th e subtractiv e-routed po rt (CN2) on the I/ O mo ...

  • Promise Technology J610s - page 27

    Chapter 2: Installation 23 Cascading DAS Connecti on If you are us ing m ultiple J6 10s or J310 s unit s and w ant to ma nage them fr om the same SAS HBA card, connec t the J61 0s or J310s units in a cas cade. Connect the SAS HBA card in the Host PC to the sub tractive-route d port (CN2) of the I/O module . Use a SFF-8 088 4X to 4X externa l SAS ca ...

  • Promise Technology J610s - page 28

    VTrak J610s, J310s Product Manual 24 Redundant DAS Con nection The arran gement be low is a DAS system with fu ll redund ancy . Figure 18. An ex ample of a redundant DAS conn ection betw een two Hos t PCs and four cascade d VT rak J31 0s units. The J610s is similar O I O I 115200 8 N 1 115200 8 N 1 O I O I 115200 8 N 1 115200 8 N 1 O I O I 115200 8 ...

  • Promise Technology J610s - page 29

    Chapter 2: Installation 25 The arran gemen t requires J610s or J310s un its with du al I/O mo dules an d two Host PCs with a SAS HBA card in each PC. Connect t he SAS HBA card in the firs t Host PC to th e subtrac tive-routed port (CN2) on an I/O module o f the fi rst J610s or J3 10s unit. Connect th e SAS HBA card in the second Host PC to the subt ...

  • Promise Technology J610s - page 30

    VTrak J610s, J310s Product Manual 26 If your PC h as two DB9 CO M ports , and your J610 s or J 310s u nit has tw o I/O module s, you can con nect a second null-m odem cab le and RJ1 1-to-DB9 se rial data cable the I/O m odule on the rig ht. See “Settin g Up Dat a Cable Connec tions” on pag e 20 for an expla nation of whic h I/O mod ule is th e ...

  • Promise Technology J610s - page 31

    Chapter 2: Installation 27 Figure 21.VTrak J610s / J310s disk carr ier LEDs Within o ne mi nute, the Po wer/Activ ity shou ld displ ay Green . If ther e is no d isk drive in the carri er , the Disk S tatus LED and th e Power/Ac tivity LED wi ll re main dark. Setting Up the CLI Connection The J610 s or J31 0s unit has a Command Li ne Interf ace (CLI ...

  • Promise Technology J610s - page 32

    VTrak J610s, J310s Product Manual 28 ...

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    29 Chapter 3: Manag ement • Front S tatus Indic ators (below) • Drive S tatus Indicato rs (pag e 24) • I/O Mod ule S tatus Indi cators (p age 25) • CLI Com mand Set (p age 26 ) Front Status Indicators Even thou gh the Com mand Line Interface (C LI) offe rs comp rehensiv e monitori ng of VT rak, the LED in dicators on the VT rak J6 10s or J3 ...

  • Promise Technology J610s - page 34

    VTrak J610s, J310s Product Manual 30 Dri ve Status In dic at ors Aft er a few mom ent s the Pow er/Activi ty sh ould disp lay Gr een. If ther e is no d isk drive in the carri er , the Disk S tatus LED and th e Power/Ac tivity LED wi ll re main dark. Figure 2. VT rak J61 0s / J310s disk c arrier L EDs The VT rak spins up the di sk drives s equentia ...

  • Promise Technology J610s - page 35

    Chapter 3: Management 31 I/O M odule Status I ndicat ors The VT rak J610s or J 310s I/O module has LE Ds that ind icate activity on each o f it s ports. Figure 3. VTrak J610s and J31 0s I/O Module LEDs The I /O modul e st atus LED shows red at st artup . Withi n 2 or 3 se conds , it turns green to indic ate that the I/O mod ule is rea dy . LEDs Sta ...

  • Promise Technology J610s - page 36

    VTrak J610s, J310s Product Manual 32 Figure 4. VTrak J61 0s power s upply an d fan LEDs The batte ry LED on the cool ing un it has no function on the VT rak J6 10s and J310s mo dels. Figure 5. VTrak J31 0s power s upply an d fan LEDs Under n ormal co nditions , the po wer supply and fa n LEDs sho uld di splay gre en. T o check a com ponent’ s ins ...

  • Promise Technology J610s - page 37

    Chapter 3: Management 33 CLI Command Set The CL I has t he followin g set of comma nds: cabl e – S pe cifies t he leng th of cab le for o ptimal s ignal qua lity . encl osu re – Dis plays f ull inform ation on t he J61 0s or J31 0s enclo sure a nd all it s compon ents, ex pander add resses and SAS addresse s. help – Use alone or with a com ma ...

  • Promise Technology J610s - page 38

    VTrak J610s, J310s Product Manual 34 cli>c able CN#1 Cable Length = 1 meter CN#2 Cable Length = 3 meter Note th e cable l ength ch ange fo r CN2. Enclosure C ommand The Encl osure command : • Displ ays info rmatio n about the J610 s or J310 s enc losure (be low) • Enabl es you to make enclos ure set tings (pag e 36) Information The Encl osur ...

  • Promise Technology J610s - page 39

    Chapter 3: Management 35 I/O Module ID: 1 Max Num Of I/O Modules: 2 FwV ers ion: 1.00.0000.00 I/O Module Role: Primary MaxNumOfHDS lots: 12 MaxNumOfPSUs: 2 MaxNumOfF ans: 4 MaxNumOfBlowers : 2 MaxNumOfT empSenso rs: 8 MaxNumOfV oltageSensors: 5 ===== ===== ==== ====== ==== ======= ==== ==== ==== PSU Sta tus F an 1Speed F an2Speed ===== ===== ==== = ...

  • Promise Technology J610s - page 40

    VTrak J610s, J310s Product Manual 36 D01 SAS Addr: 50 00 15 E0 11 4E 5E B2 D02 SAS Addr: 50 00 15 E0 11 4E 80 C2 D03 SAS Addr: 50 00 15 E0 11 4C 22 0 2 D04 SAS Addr: 50 00 15 E0 11 4D E2 22 D05 SAS Addr: 50 00 15 E0 11 4D 8F B2 D06 SAS Addr: 50 00 15 E0 11 4D D0 62 D07 SAS Addr: 50 00 15 E0 11 4D DE E2 D08 SAS Addr: 50 00 15 E0 11 4D 8E F2 D09 SAS ...

  • Promise Technology J610s - page 41

    Chapter 3: Management 37 For this comm and, a 1 e nables a nd a 0 disables . T o set the mi nimum fa n speed t o medium high, at the cli> prom pt, type enclosure -a mod -s “minfanspe ed=3” and pre ss Enter . For this comm and, 1 me ans l ow , 2 means m edium-lo w , 3 means m edium-hi gh, and 4 m eans h igh. The a ctual speed de pends on the ...

  • Promise Technology J610s - page 42

    VTrak J610s, J310s Product Manual 38 P13 CN1 SAS 3.0G OK En d --- - Rdy P14 CN1 SAS 3.0G OK En d --- - Rdy P15 CN1 SAS 3.0G OK En d --- - Rdy P16 CN2 ---- ---- ---- ---- ---- ---- P17 CN2 ---- ---- ---- ---- ---- ---- P18 CN2 ---- ---- ---- ---- ---- ---- P19 CN2 ---- ---- ---- ---- ---- ---- Port:Port Id T ype :SAS Rate: Rate 3G Init:In it Passed ...

  • Promise Technology J610s - page 43

    Chapter 3: Management 39 P15 - --------- ---------- ----- ----- ------ ---- --------- - -------- -- 0x01 P16 ---------- ---------- ----- ----- ---------- --------- - -------- -- ---------- P17 ---------- ---------- ----- ----- ---------- --------- - -------- -- ---------- P18 ---------- ---------- ----- ----- ---------- --------- - -------- -- ---- ...

  • Promise Technology J610s - page 44

    VTrak J610s, J310s Product Manual 40 0488 500000E01122C0F3 0x10 CN1 ---- 0 0519 500000E01122C493 0x10 CN1 - --- 0 0731 500000E01122C5B3 0x10 CN1 ---- 0 0751 500000E01122C5C3 0x10 CN1 ---- 0 0851 500000E01122C583 0x10 CN1 - --- 0 0864 5000155D21AB433E 0x10 CN1 - --- 0 0945 500000E0112313C3 0x10 CN1 ---- 0 The route comman d displa ys SAS address es ...

  • Promise Technology J610s - page 45

    Chapter 3: Management 41 VPDR Command The vpd r comm and d isplays vit al produc t dat a on the major comp onent s of the J610s or J310 s unit. Th ere are six com ponent s that report vit al p roduct info rm atio n. • 1 – Contro ller (I/O mod ule) • 2 – Power Su pply 1 • 3 – Co oling Un it 1 • 4 – Power Su pply 2 • 5 – Co oling ...

  • Promise Technology J610s - page 46

    VTrak J610s, J310s Product Manual 42 ...

  • Promise Technology J610s - page 47

    43 Chapter 4: Sup port • Frequ ently Asked Qu estio ns (below) • Cont acting T echnical Su pport (p age 44 ) • Limited W arranty (p age 47) • Returning produc t for rep air (pag e 48) Frequently Asked Questions What kind of disk d rives ca n I use with J610s and J310s ? The J61 0s and J 310s support 3.5-inc h Serial Att ached SCSI (SAS) dis ...

  • Promise Technology J610s - page 48

    VTrak J610s, J310s Product Manual 44 In addit ion, le aving on e power sup ply of f reduc es air fl ow throug h the J61 0s or J310 s enclosu re and can contribute to ov erheati ng. Always switch on both power s upplies if yo ur J610s o r J310 s unit ha s two. Contacting T echnical Support Promise T echnica l Support pr ovides se veral supp ort opti ...

  • Promise Technology J610s - page 49

    Chapter 4: Support 45 United States The Netherlands Germany It aly E-mail Support e-Support O n-Line Fax Support (408) 228-10 97 Attn: T ech nical Supp ort Phone Suppo rt (408 ) 228-14 00 option 4 If you wish to write us for su pport : Promise T echnolog y , Inc. 580 Cotto nwood Dri ve Milpit as, CA 9 5035, US A E-mail Support e-Support O n-Line Fa ...

  • Promise Technology J610s - page 50

    VTrak J610s, J310s Product Manual 46 Ta i w a n China E-mail Support e-Support O n-Line Fax Support +886 3 578 2390 At tn: T echnical Supp ort Phone Suppo rt +886 3 578 2395 (e xt. 881 1) If you wish to write us for su pport : Promise T echnolog y , Inc. 2F , No. 30, I ndustr y E. Rd. IX Science-b ased In dustrial Park Hsin-Chu 30075, T aiwan, (R . ...

  • Promise Technology J610s - page 51

    Chapter 4: Support 47 Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the produc t to the original end user: a) t he pro duc t wil l con form to P romis e’s spe cif icat ion s; b) the pro duct will be free from defe cts in m aterial and workman ship under normal us ...

  • Promise Technology J610s - page 52

    VTrak J610s, J310s Product Manual 48 No oth er docume nt, st atemen t or repre senta tion may be relied on to v ary the terms o f this lim ited warrant y . Promise ’s s ole respo nsibility with re spect to a ny pro duct is t o do one o f the follow ing: a) repla ce the pro duct wi th a confo rming unit of the same or sup erior produ ct; b) r epai ...

  • Promise Technology J610s - page 53

    Chapter 4: Support 49 The techn ician wi ll assist you in determi ning whet her the prod uct requires repair . If the pro duct n eeds rep air , the T echnical Support Depa rtment w ill issu e an RMA (Return Merchand ise Au thorizatio n) num ber . Return ONL Y the specific product c overed by the wa rranty (d o not shi p cables , manual s, diske tte ...

  • Promise Technology J610s - page 54

    VTrak J610s, J310s Product Manual 50 ...

  • Promise Technology J610s - page 55

    51 Appendix A: Secon d I/O Module The VT rak J610s and J310 s un its s hip wi th one or two I/O mod ules. If your J61 0s or J 310s ca me with only one I/O module, you can upgr ade by ins tallin g a s econd I/O mod ule. Th e foll owing i nstruc tions describe how to i nst all a second I /O modul e. T o instal l a se cond I/ O modul e in a VT rak J6 ...

  • Promise Technology J610s - page 56

    VTrak J610s, J310s Product Manual 52 ...

  • Promise Technology J610s - page 57

    53 Index Symbols ? comman d 41 A AAMUX ad apter 16, 18, 30 About This Manual 1 Attached SAS a ddress es 34 automa tic shutd own se tting 36 B blower statu s 34 C cable comma nd 33 null modem 25, 27 RJ11-to-DB 9 25, 27 CE statem ent 7 Certific ations 7 CN1, CN2 21, 22, 25 Command ? 41 cable 33 CLI 33 enclosu re 34, 43 help 37 link 37, 43 route 39 se ...

  • Promise Technology J610s - page 58

    VTrak J610s, J310s Product Manual 54 I I/O modul e 10, 26 add se cond module 51 default pr imary 20 dual 25 role 34, 43, 51 SAS ports 22, 23 L LEDs cooling unit 32 disk dr ives 30 drive c arrie r 26 fan 32 front 29 front panel 26, 29 FRU 29 heartbea t 29 I/O modul e 31 power 29 power su pply 32 link comma nd 37, 43 conne ction 38 number 38 status a ...

  • Promise Technology J610s - page 59

    Ind ex 55 Serial cable c onnec tions 25, 27 setting automat ic shutd own 36 minimum fan sp eed 36 temperatu re 36 ther mal ma nag ement 36 Specifi catio ns 6 Status In dicato rs disk dr ives 30 front 29 I/O modul e 31 status, p hy 38 subtrac tive-rou ted port 21, 22, 23, 25 T table-rout ed por t 21, 23, 25 Techni cal Supp ort 44 temperatu re sensor ...

  • Promise Technology J610s - page 60

    VTrak J610s, J310s Product Manual 56 ...

Manufacturer Promise Technology Category Computer Accessories

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Promise Technology J610s.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Promise Technology J610s by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Promise Technology J610s.

A complete Promise Technology manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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2. Contents - index of all tips concerning the Promise Technology J610s, that we can find in the current document
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5. FAQ - Frequently Asked Questions
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