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IBM 4364 - page 1
W elcome . Thank y ou f or buying an IBM ser v er . This ser v er contains inf or mation for setting up and configuring your ser v er . F or detailed information about y our ser v er , vie w the pub lications on the Y ou can also find the most current inf or mation about y our ser v er at: http://www .ibm.com/servers /eser v er/suppor t/xser ies/in ...
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IBM 4364 - page 2
Ser v er Suppor t Ye s No No See the troubleshooting inf ormation that comes with the ser v er to determine the cause of the problem and the action to take . Update the firmware to the latest le v el. Y ou can download firmware from http://www .ibm.com/ser vers/ eserver/suppor t/xseries/ index.html No No Software Ye s Ye s Hardware Check all cab le ...
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IBM 4364 - page 3
IB M Sy s t e m x 325 0 Ty p e s 436 4 an d 4365 In sta lla ti o n Gu i d e ...
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Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 51 and the Warranty and Support Information document on the IBM System x Documentation CD. Third Edition (January 2007) © Copyright International Business Machines Corporation 2007. All rights reserved. US Government ...
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IBM 4364 - page 5
Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1 The IBM System x Documentation CD . . . . . . . . . . . . . . . . .2 Hardware and software requirements . . . . . . . . . . . . . . . .2 Using the Documentation Browser . . . . . . . . . . . . . . . . .2 Noti ...
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Optional-device problems . . . . . . . . . . . . . . . . . . . .4 4 Power problems . . . . . . . . . . . . . . . . . . . . . . .4 5 Serial port problems . . . . . . . . . . . . . . . . . . . . . .4 6 ServerGuide problems . . . . . . . . . . . . . . . . . . . . .4 6 Software problems . . . . . . . . . . . . . . . . . . . . . .4 7 Universal Serial Bu ...
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IBM 4364 - page 7
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instal ací tohoto produkt u si prectet e prírucku bezpecnostních i nstrukcí . Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvo ...
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IBM 4364 - page 8
Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number . This number is used to cross reference an English-language caution or danger statement with translated versions of the cauti ...
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IBM 4364 - page 9
Statement 1: DANGER Electrical current from power , telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v ...
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Statement 2: CAUTION: When replacing the lithium battery , use only IBM ® Part Number 33F8354 or an equivalent type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not proper ...
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Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustment ...
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all el ...
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service tec ...
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xii IBM System x3250 T ypes 4364 and 4365: Installation Guide ...
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Chapter 1. Introduction This Installation Guide contains instructions for setting up your IBM System x3250 T ype 4364 or 4365 server and basic instructions for installing some optional devices. More detailed instructions for installing optional devices are in the User ’s Guide on the IBM System x ™ Documentation CD, which comes with the server ...
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IBM 4364 - page 16
ID label Note: This illustration shows a serial-attached SCSI (SAS) hot-swap hard disk drive model (3.5-inch drives). A Serial ATA ( S ATA ) hot-swap hard disk drive model (3.5-inch drives), S ATA simple-swap hard disk drive model (3.5-inch drives), and a SAS hot-swap model with 2.5-inch hard disk drives are also available. This illustration might ...
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IBM 4364 - page 17
v If Autostart is enabled, insert the CD into the CD drive. The Documentation Browser starts automatically . v If Autostart is disabled or is not enabled for all users, use one of the following procedures: – If you are using a Windows operating system, insert the CD into the CD drive and click Start --> Run . In the Open field, type e :win32. ...
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IBM 4364 - page 18
Features and specifications The following information is a summary of the features and specifications of the server . Depending on the server model, some features might not be available, or some specifications might not apply . Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment is referred to as a unit, or “U.” A 1 ...
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IBM 4364 - page 19
Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server , open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating sy ...
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IBM 4364 - page 20
System-board optional-device connectors The following illustration shows the connectors for user-installable optional devices. Remote Supervisor Adapter II SlimLine connector Other systems-management adapter connector Battery connector SAS/SA T A controller connector DIMM 1 connector DIMM 2 connector DIMM 3 connector DIMM 4 connector Riser-card con ...
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IBM 4364 - page 21
Chapter 2. Installing optional devices This chapter provides basic instructions for installing optional hardware devices in the server . These instructions are intended for users who are experienced with setting up IBM server hardware. Installation guidelines Before you install optional devices, read the following information: v Read the safety inf ...
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IBM 4364 - page 22
component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. v When you are finished working on the server , reinstall all sa ...
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IBM 4364 - page 23
Removing the cover To remove the cover , complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. T urn off the server and all attached devices. 3. Disconnect all external cables and power cords. Cov er-release button 4. Press the cover-release button. 5. Slide the cover back ...
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IBM 4364 - page 24
DIMM connectors 1 and 3. However , the size, speed, type, and technology of the DIMMs that you install in DIMM connectors 2 and 4 must match each other . v Install only double-data-rate II (DDR II), PC2-5300, unbuf fered synchronous dynamic random-access memory (SDRAM) with error correcting code (ECC) DIMMs. These DIMMs must be compatible with the ...
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IBM 4364 - page 25
Installing a hard disk drive Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter . Note: The ID for an installed hard disk drive is on the front of the server next to the bay that contains the drive. T able 2. Locations of hard disk drive IDs 3.5-inch drive model ...
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IBM 4364 - page 26
2. Make sure that the server cover is in place and fully closed. 3. T urn off the server and peripheral devices, and disconnect the power cord and all external cables. 4. Remove the filler panel from the bay . 5. Pull the loops of the tray toward each other and slide the drive into the server until the drive connects to the back panel. 6. Insert th ...
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IBM 4364 - page 27
Attention: To avoid damage to the hard disk drive connectors, make sure that the cover is in place and fully closed whenever you install or remove a hard disk drive. 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. Make sure that the server cover is in place and fully closed. 3. Remove the filler ...
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IBM 4364 - page 28
v The adapter slots are on the riser-card assembly . Yo u must first remove the riser-card assembly to access the adapter slots. v The two PCI Express slots on the riser-card assembly support PCI Express x8 1.0a adapters. v Yo u can install one full-height three-quarter-length adapter in expansion slot 1 and one low-profile half-length adapter in e ...
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IBM 4364 - page 29
To install an adapter , complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. T urn off the server and peripheral devices, and disconnect the power cord and all external cables. Remove the cover . 3. Grasp the riser card at the rear edge and lift to remove the riser-card a ...
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IBM 4364 - page 30
c. In a server with 3.5 inch drives, route the ServeRAID 8s signal cable as shown in the following illustration and connect it to the hard disk drive backplane. If you have other devices to install, do so now . Otherwise, go to “Completing the installation” on page 18. 16 IBM System x3250 T ypes 4364 and 4365: Installation Guide ...
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IBM 4364 - page 31
Installing a Remote Supervisor Adapter II SlimLine Install an optional Remote Supervisor Adapter II SlimLine in the Remote Supervisor Adapter II SlimLine connector on the system board. See the illustration in “System-board optional-device connectors” on page 6 for the location of the connector . After the Remote Supervisor Adapter II SlimLine i ...
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IBM 4364 - page 32
7. Press the Remote Supervisor Adapter II SlimLine firmly into the connector and make sure that all tabs on both mounting brackets secure the adapter in place. Attention: Incomplete insertion might cause damage to the server or the adapter . 8. If an adapter is installed in expansion slot 1 on the riser-card assembly , remove it. 9. Reinstall the r ...
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IBM 4364 - page 33
Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server . Front USB 1 connector USB 2 connector Rear P ower-cord connector Mouse connector K eyboard connector Serial connector Video connector Ethernet 2 connector Ethernet 1 connector USB 3 connector USB 4 connector ...
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IBM 4364 - page 34
Some optional devices have device drivers that you must install. For information about installing device drivers, see the documentation that comes with each device. If the server has a RAID configuration that uses the SAS/SA T A controller with integrated RAID and you have installed or removed a hard disk drive, you might have to reconfigure the di ...
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IBM 4364 - page 35
Chapter 3. Server controls, LEDs, and power This chapter describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, light-emitting diodes (LEDs), and connectors on the front of the server . P ower-on LED P ower-control button Reset button Hard disk drive a ...
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Rear view The following illustration shows the LEDs on the rear of the server . Ethernet 1 transmit / receive activity LED Ethernet 2 transmit / receive activity LED Ethernet 1 speed LED Ethernet 2 speed LED Ethernet transmit/receive activity LED: This LED is on each Ethernet connector . When this LED is lit, it indicates that there is activity bet ...
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IBM 4364 - page 37
Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however , the server can respond to requests from the service processor (the baseboard management controller), such as a remote request to turn on the ser ...
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IBM 4364 - page 38
Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 1 2 The server ...
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IBM 4364 - page 39
Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server . Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation. (See “Using the Serv ...
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IBM 4364 - page 40
e. Start the setup and hardware configuration programs. f. Start the operating-system installation. Yo u will need your operating-system CD. Using the Configuration/Setup Utility program The Configuration/Setup Utility program is part of the BIOS. Yo u can use it to perform the following tasks: v V iew configuration information v V iew and change a ...
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IBM 4364 - page 41
3. Use the arrow keys to select the adapter (SAS controller) for which you want to change settings. Use the Help function to see instructions and available actions for this screen. If you select SAS T opology or Advanced Adapter Properties, additional screens are displayed. 4. To change the settings of the selected items, follow the instructions on ...
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IBM 4364 - page 42
28 IBM System x3250 T ypes 4364 and 4365: Installation Guide ...
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Chapter 5. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server . If you cannot locate and correct a problem by using the information in this chapter , see Appendix A, “Getting help and technical assistance,” on page 49, the Problem D ...
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IBM 4364 - page 44
POST error codes The following table provides an abbreviated list of the error codes that might appear during POST . See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes. To check for updated technical information, go to http://www .ibm.com/servers/eserver/ support/xser ...
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IBM 4364 - page 45
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field rep ...
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IBM 4364 - page 46
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field rep ...
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IBM 4364 - page 47
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field rep ...
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IBM 4364 - page 48
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field rep ...
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IBM 4364 - page 49
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field rep ...
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IBM 4364 - page 50
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field rep ...
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IBM 4364 - page 51
T roubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find a problem in these tables, run the diagnostic programs (see “Running the diagno ...
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IBM 4364 - page 52
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step ...
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IBM 4364 - page 53
Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action ...
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IBM 4364 - page 54
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by ? ...
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IBM 4364 - page 55
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an actio ...
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IBM 4364 - page 56
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by ? ...
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IBM 4364 - page 57
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by ? ...
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IBM 4364 - page 58
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an acti ...
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IBM 4364 - page 59
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is ...
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IBM 4364 - page 60
Serial port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action s ...
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IBM 4364 - page 61
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by ? ...
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IBM 4364 - page 62
Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FR ...
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IBM 4364 - page 63
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you ...
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IBM 4364 - page 64
Getting help and information from the World W ide Web On the World Wide W eb, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www .ibm.com/systems/x/. The address for IBM IntelliStation information is http://www .ibm.com/intellista ...
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IBM 4364 - page 65
Appendix B. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, ...
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IBM 4364 - page 66
BladeCenter Predictive Failure Analysis XA-32 Chipkill ServeRAID XA-64 e-business logo ServerGuide X-Architecture Eserv er ServerProven XpandOnDemand FlashCopy System x xSeries i5/OS Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Micr ...
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IBM 4364 - page 67
IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven ® , including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties. IBM makes no representations or warranties with respect to non-IBM ...
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IBM 4364 - page 68
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L ’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à tra ...
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IBM 4364 - page 69
For California: Perchlorate material – special handling may apply . See http://www .dtsc.ca.gov/hazardouswaste/perchlorate/. The foregoing notice is provided in accordance with California Code of Regulations T itle 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium manganese d ...
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IBM 4364 - page 70
European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility . IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from ...
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IBM 4364 - page 71
Index A adapter installing 13 types supported 13 attention notices 3 B baseboard management controller (BMC) functions 27 bays 4 beep codes 29 C caution statements 3 CD drive problems 37 CD-eject button 21 CD/DVD drive activity LED 21 specification 4 Class A electronic emission notice 55 Configuration/Setup Utility program 26 configuring hot-swap S ...
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installing adapters 13 cover 18 DIMMs 9 hard disk drives 11 integrated controllers 4 functions 4 intermittent problems 39 K keyboard connector 22 keyboard problems 39 L LED cd drive activity 21 Ethernet speed 22 Ethernet transmit/receive activity 22 hard disk drive activity 21 locator 21 power-on 21 system error 21 LEDs front 21 rear 22 locator LED ...
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IBM 4364 - page 73
ServerGuide (continued) error symptoms 46 using 25 simple-swap Serial ATA hard disk drive 11 size 4 slot locations, PCI Express 6 slots 4 software problems 47 solving problems 29 specifications 4 Standby mode 23 statements and notices 3 system board connectors 6 System x Web address 1 system-error LED 21 systems-management connector 22 T temperatur ...
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60 IBM System x3250 T ypes 4364 and 4365: Installation Guide ...
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...
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Part Number: 42C5004 Printed in USA (1P) P/N: 42C5004 ...
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