Manual Godex RT700i

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  • Godex RT700i - page 1

    RT700i/RT730i BARCODE PRINTER USER MANUAL User Manual Version Issue Date P/N : RT700i series : Rev. 1.3 : 2012.10.25 : 920-014811-00 ...

  • Godex RT700i - page 2

    Contents RT700i/RT730i USER MANUAL CONTENTS 1 Barcode Printer 001 1.1 1.2 Box Content Getting to Know Your Printer 001 002 2 Printer Setup 006 2.1 2.2 2.3 2.4 2.5 Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver and QLabel with Super Wizard CD 006 007 012 014 016 ...

  • Godex RT700i - page 3

    Declaration RT700i/RT730i USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercia ...

  • Godex RT700i - page 4

    Safety instructions RT700i/RT730i USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Make sure the printer is off before plugging the power connector into the power jack. ...

  • Godex RT700i - page 5

    1 Barcode Printer 1.1 Box Content Please check that all of the following items are included with your printer. 001 USB Cable  RT700i/RT730i Barcode Printer  CD Including GoLabel software and RT700i/RT730i user manual.  Label Stock  Ribbon Module Empty Ribbon Core  Ribbon Ribbon Hubs Set of 2. Power Adapter Power Cord  AC Adapter R ...

  • Godex RT700i - page 6

    Front View  1 Barcode Printer 1.2 Getting to Know Your Printer 002 Device Overview Rear View  RT700i COVER RELEASE CATCHES Pull catches for opening the printer cover FRONT COVER PRINTER COVER OPERATION PANEL RT700i FEED BUTTON POWER BUTTON LCD SCREEN DIRECTION KEY RT700i ETHERNET PORT SERIAL PORT POWER JACK USB PORT CALIBRATION BUTTON USB HOS ...

  • Godex RT700i - page 7

    Bottom View  1 Barcode Printer 003 COVER OF THE MODULE CONNECTION JACKS * *** Cut-outs are not intended for wall-mount use. ...

  • Godex RT700i - page 8

    1 Barcode Printer The Internal View of Printer 004 RELEASE CATCH Release catch for closing the printer cover LABEL SENSOR MODULE GUIDE TRACK LABEL SENSOR PLATEN MODULE PLATEN PLATEN LOCKERS LABEL SUPPLY MODULE RELEASE CATCH Release catch for opening the label supply hub LABEL SUPPLY HUB Set of 2 LABEL GUIDE Set of 2 LABEL GUIDE PLATE Set of 2 ...

  • Godex RT700i - page 9

    1 Barcode Printer 005 The Printing Mechanism RIBBON REWIND MECHANISM COVER The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL PRINT HEAD RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL PAPER PRESS BAR RIBBON SUPPLY WHEEL ...

  • Godex RT700i - page 10

    2 Printer Setup 2.1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface. Open the printer cover by pulling the cover release catches on both sides of the printer and lift the printer cover. 006 RT700i Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the print ...

  • Godex RT700i - page 11

    2 Printer Setup 2.2 Loading the Ribbon 007 A New Ribbon Module Installation 1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. 2. Insert the ribbon hub into empty ribbon core and new ribbon. Wind the ribbon around the empty ribbon core for 2 to 3 circles. 3. A ribbon module is assembled as below. A NEW R ...

  • Godex RT700i - page 12

    2 Printer Setup 008 Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL Place RIBBON SUPPLY MODULE 1. Place the ribbon supply module into the printing mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. T ...

  • Godex RT700i - page 13

    2 Printer Setup 009 2. Unlock the release catch to close the printer cover. Push the release catch forward to unlock it. The ribbon supply module loading is completed. Load the Ribbon on the Printer For Ribbon Rewind Module Close the printer cover 2 Push 1 RELEASE CATCH Release catch for closing the printer cover RIBBON REWIND MECHANISM NOTCH OF RI ...

  • Godex RT700i - page 14

    2 Printer Setup 010 1. Open the cover of ribbon rewind mechanism. 2. Place the ribbon rewind module into the ribbon rewind mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. Then place the right-hand side of ribbon hub. Open the cover Place RIBBON REWIND MODULE Left side Place HO ...

  • Godex RT700i - page 15

    2 Printer Setup 011 3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles. 4. Close the cover of ribbon rewind mechanism. The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly. Close the cover RIBBON REWIND WHEEL Rotate backward ...

  • Godex RT700i - page 16

    2 Printer Setup 2.3 Loading the Label Roll Module 012 Loading the Label Stock on the Printer LABEL STOCK LABEL SUPPLY MODULE RELEASE CATCH Release catch for opening the label supply hub LABEL SUPPLY HUB Set of 2 LABEL GUIDE Set of 2 LABEL GUIDE PLATE Set of 2 1. Unlock the ribbon catch and pull to open the label guide plate. 2. Place the label stoc ...

  • Godex RT700i - page 17

    2 Printer Setup 013 3. Feed the Label through the label guides. The label guides will help to prevent the label swaying. RT700i Through the label guides LABEL GUIDE Set of 2 4. Unlock the release catch to close the printer cover. 5. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now. 2 1 RELEASE CATCH Rel ...

  • Godex RT700i - page 18

    2 Printer Setup 2.4 Connecting the Printer to the Host Computer 014 1. Please make sure that the printer is switched off. 2. Connect the power cord to the AC adapter. AC ADAPTER POWER CORD Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall. RT700i RT700i/RT730i BARCODE PRINTER PO ...

  • Godex RT700i - page 19

    2 Printer Setup 015 3. Connect the USB/serial cable to the printer and host computer. 4. Pressing the power button. The power LED indicator should now lights up. RT700i RT700i/RT730i BARCODE PRINTER USB CABLE PC SOCKET USB PORT PLUG PLUG RT700i Pressing the power button POWER LED INDICATOR OPERATION PANEL ...

  • Godex RT700i - page 20

    2 Printer Setup 2.5 Installing Printer Driver and GoLabel with Super Wizard CD 016 1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”. 2. The wizard will then ask you to make sure your USB ...

  • Godex RT700i - page 21

    2 Printer Setup 017 4. As the printer driver and GoLabel are installing, a screen will display a progress bar. 6. As the optional steps, you can also print a test label or register your printer during the “Standard Installation” procedure. 5. Once the installation is complete, you can start to make and print labels with GoLabel or throug the pr ...

  • Godex RT700i - page 22

    2 Printer Setup 018 1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. 2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure. Select "Install p ...

  • Godex RT700i - page 23

    2 Printer Setup 019 4. Specify the port used to connect the printer to the host computer. 6. Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click "Finish" to start copying the driver files. Wait until copying is complete, then finish the installation. 5 ...

  • Godex RT700i - page 24

    2 Printer Setup 020 7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. Godex RT700i Godex RT700i ...

  • Godex RT700i - page 25

    3 Printer Setting and Control 3.1 Operation Panel 021 Operation Panel Introduction RT700i RT700i FEED BUTTON DIRECTION KEY OPERATION PANEL POWER BUTTON LCD SCREEN FEED Button When you press the FEED button, the printer moves the label to the defined stop position. If you are using continuous labels, pressing the FEED button will move label stock un ...

  • Godex RT700i - page 26

    3 Setting and Control for Operation Panel 3.2 LCD Interface Introduction 022 Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen. Please keep pressing  button and wait for the timer to ...

  • Godex RT700i - page 27

    3 Setting and Control for Operation Panel 023 Operations on Setting Page On MAIN PAGE, press  or  button to move the cursor and select the functions. Select a designated function and press FEED button, you will enter the SETTING PAGES for the function. or Select Enter On SETTING PAGES, press  or  button to select the setting items. Sele ...

  • Godex RT700i - page 28

    3 Setting and Control for Operation Panel 024 Press FEED button will apply the setting value you just selected, and the red tick will appear to mark the value. On SETTING VALUE PAGES, press  or  button to change the setting values. or Select Apply * *** The blue arrow indicates the value you are selected. ** ** The red tick indicates that the ...

  • Godex RT700i - page 29

    3 Setting and Control for Operation Panel 025 On SETTING PAGES, press  button will go back to the MAIN PAGE screen. Exit from Current Page to Ready Status The icon on top-left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow. NAVIGATION ICON On SETTING VALUE PAGES, press  button w ...

  • Godex RT700i - page 30

    3 Setting and Control for Operation Panel 026 On MAIN PAGE, select the “EXIT” icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status. or EXIT from Setting Mode Back to the Ready status ...

  • Godex RT700i - page 31

    3 Setting and Control for Operation Panel 3.3 LCD Interface Function 027 Main Page Printer Setting Label Setting Device Analysis Exit Setting items for printer, ex. Printing speed, darkness. A ls o inc ludes a Printing W i zard for your ease of printing. Setting items for printing label, ex. Rotation, Printing position offset. Option modules and co ...

  • Godex RT700i - page 32

    3 Setting and Control for Operation Panel 028 Setting Items in Setting Mode Printer Setting Label Setting LCD Languag e English German 繁體中文 简体中文 Wizard Speed 2-5 or 7 Darkness 0-19 Media Type Label with Gap s Label with Mark s Continuous Printer Mode Direct Therma l Thermat Transf er Tear-off Pos i tion 0-40 Setting Darkness 0-19 Sp ...

  • Godex RT700i - page 33

    3 Setting and Control for Operation Panel 029 Device Analysis Exit Buzzer Apply Cancel Optional Sett i ng Option None Cutter Label Dispensor Applicator Pre-Print i ng Apply Cancel Serial Port Sett ing Baud Rate 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity Non Odd Even Data bits 7 bits 8 bits Stop bits 1 bits 2 bits RTC Setting ...

  • Godex RT700i - page 34

    3 Setting and Control for Operation Panel 030 Status of LCD Interface When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen. You can only print on this “Ready“ status. If there is any printers error, the LCD screen will display the error screen to show the type of error. You can fix the error a ...

  • Godex RT700i - page 35

    3 Printer Setting and Control 3.4 Label Calibration and Self Test 031 Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the ...

  • Godex RT700i - page 36

    3 Printer Setting and Control 032 Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels. RT700i Press CALIBRATION BUTTON Pr ...

  • Godex RT700i - page 37

    3 Setting and Control for Operation Panel 3.5 Error Alerts 033 In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts. RT700i FEED BUTTON DIRECTION KEY OPERATION PANEL POWER BUTTON LCD SCREEN Operation Panel S ...

  • Godex RT700i - page 38

    3 Setting and Control for Operation Panel 034 Operation Panel Status Type Beeps Description Solution File Error 2 x 2 beeps The memory is full. The pr inter prints the messag e "File System full ". Delete unnecessary data or install additional memory. Unable to find file . The printer prints the messag e "File Name not found" Us ...

  • Godex RT700i - page 39

    3 Printer Setting and Control 3.6 USB Host 035 Definition : USB Host port supports either device : USB memory stick, keyboard or scanner. Purpose  USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command files downloading. The printer’s Firmware also can be updating if copy new version o ...

  • Godex RT700i - page 40

    3 Printer Setting and Control 036 * * The USB Host port on ‘’i’’ ‘’x’’ model printer is without ‘’HUB’’ function. * * The USB Memory Stick supports with ‘’FAT32’’Disk Format and up to 32GB only. The certified venders are Transcend, Apacer, Patriot, Consair and Kingston. * The download function for Graphic, Font, Labe ...

  • Godex RT700i - page 41

    4 NetSetting for Ethernet 4.1 Installing the NetSetting software 037 The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps. 5. Click ”Next” to start the inst ...

  • Godex RT700i - page 42

    4 NetSetting for Ethernet 4.2 The Interface of NetSetting 038 Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC. There are six tabs on the top of interface which can configure different types of network settings. But for the data s ...

  • Godex RT700i - page 43

    4 NetSetting for Ethernet 039 * *** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please contact your network administrator for related network setting information. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. IP Setting The IP Se ...

  • Godex RT700i - page 44

    4 NetSetting for Ethernet 040 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network ...

  • Godex RT700i - page 45

    4 NetSetting for Ethernet 041 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. ...

  • Godex RT700i - page 46

    4 NetSetting for Ethernet 042 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. RT700i ...

  • Godex RT700i - page 47

    4 NetSetting for Ethernet 043 You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely. User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” but ...

  • Godex RT700i - page 48

    4 NetSetting for Ethernet 044 In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer configurations back to factory default. Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, ju ...

  • Godex RT700i - page 49

    5 Accessories 045 Before installing the optional modules, please make some preparations as follows. 1. Turn off the printer : Remember to switch off the printer before installing any module. 2. Open the printer cover and the printing mechanism : Open the printer cover by pulling the release catches on both sides of the printer and lift the cover. P ...

  • Godex RT700i - page 50

    5 Accessories 046 4. Remove the platen : Lift up the release clips on both sides of the platen to release and pull upward the platen. CLIP Release the clip 5. Ribbon loading : Please see the Section 2.2 for further information about Loading the Ribbon. 6. Label loading Please see the Section 2.3 for further information about Loading the Label Roll ...

  • Godex RT700i - page 51

    5 Accessories 5.2 Installing the Label Dispenser 047 The Overview of the Label Dispenser * *** A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m 2 ± 6% are recommended. ** ** The label dispenser will take labels up to a max. width of 118 mm. *** * When using the label dispenser, set the stop position (printer command ^E) to 13. Pre ...

  • Godex RT700i - page 52

    5 Accessories 048 2. Place label dispenser to align both holes of screw and then tighten the screws. 3. Place the platen back to the printer and lock the clips. 4. Close the printer cover and printing mechanism. Then to turn the printer upside down. Open the cover 1 2 2 Tighten the screw Lock the clip CLIP Close the printer cover 2 Push 1 RELEASE C ...

  • Godex RT700i - page 53

    5 Accessories 049 5. Open the cover on the bottom of printer. 6. Plug the connector fo the label dispenser to the jack. 7. Close the cover of the module connection jacks. Open the cover COVER OF THE MODULE CONNECTION JACKS Plug JACK CONNECTOR OF THE CONNECTION CABLE Close the cover COVER OF THE MODULE CONNECTION JACKS * *** The printer must be swit ...

  • Godex RT700i - page 54

    5 Accessories 050 2. Feed the Label stock through the label guides. And pull the label liner through the platen and the steel of the label dispenser. * *** Labels should be at least 25 mm high. Loading Label Roll with the Label Dispenser Module 1. Remove the first label from the label stock. Tear a label THE FIRST LABEL LABEL STOCK LABEL LINER Thro ...

  • Godex RT700i - page 55

    5 Accessories 051 3. The feeding path of label and liner should be as shown in below graphic. 4. Close the label dispenser and printer cover. The installation is completed now. LABEL STOCK PLATEN ROLLER LABEL LABEL LINER RT700i Close the cover ...

  • Godex RT700i - page 56

    5 Accessories 052 5. Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label dispenser. RT700i Press the feed key LABEL LINER LABEL * *** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove the last printed label and the printer ...

  • Godex RT700i - page 57

    5 Accessories 5.3 Installing the Cutter 053 The Overview of the Cutter * *** Remember to switch off the printer before installing the cutter. ** ** Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair its functioning. The cutter has a blade life of 400,000 cuts when using paper liner which is 250μm thick and ...

  • Godex RT700i - page 58

    5 Accessories 054 2. Place the cutter to align both holes of screw and then tighten the screws. 3. Place the platen back to the printer and lock the clips. Tighten the screw Lock the clip CLIP 4. Close the printer cover and printing mechanism. Then to turn the printer upside down. Close the printer cover 2 Push 1 RELEASE CATCH Release catch for clo ...

  • Godex RT700i - page 59

    5 Accessories 055 5. Open the cover on the bottom of printer. 6. Plug the connector for the cutter to the jack. 7. Close the cover of the module connection jacks. * *** The printer must be switched off, or the motherboard may be destroyed! ** ** There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter. CUTTER JACK L ...

  • Godex RT700i - page 60

    5 Accessories 056 2. Close the top cover and printing mechanism. To finish, press the FEED button to set the label position. * *** We advise against using inside wound label stock. ** ** Labels should be at least 30 mm high. When using the printer with the cutter, you should set the stop position (^E) to 30. Installing the Label Roll Module on the ...

  • Godex RT700i - page 61

    6 Maintenance and Adjustment 6.1 Cleaning the Print Head 057 Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the p ...

  • Godex RT700i - page 62

    6 Maintenance and Adjustment 6.2 Troubleshooting 058 * *** If any problems occur that are not described here, please contact your dealer. Problem Solution The printer is s wi tched o n but the LED does not light up. ♦ Check the po w er supp ly. Please se e the Section 2.4 The LED lights up red and print i ng is interrupted. ♦ Check the soft war ...

  • Godex RT700i - page 63

    RT700i / RT730i USER MANUAL APPENDIX PRODUCT SPENIFICA TIONS Model RT700i RT730i Print Method Therm al Tran sfer / D irect Th erma l Resolution 20 3 dpi ( 8 dots/mm) 300 dpi (12 dots/mm) Print Speed Up to 7 IPS ( 177 mm/s) 5 IPS (1 27 mm/s) Print Width 4.25” (108 mm) 4.16” (105.7 mm) Print Length Min. 0.16” (4 mm) ** ; M ax . 68” (1727 mm) ...

  • Godex RT700i - page 64

    RT700i/ RT730i USER MANUAL APPENDIX PRODUCT SPENIFICA TIONS Model RT700i RT730i Interfaces USB D evi ce (B - Type) Seri al por t: RS - 232 (DB - 9) USB Host (A - Type) IEEE 802.3 10/100Base - Tx Etherne t po rt (RJ - 45) Control Pan el Col or T FT L CD wi th na viga tio n bu tton Cali bra tion bu tton Power on/of f button Real Tim e Clock Standard ...

  • Godex RT700i - page 65

    Appendix INTERFACE RT700i/RT730i USER MANUAL APPENDIX Pinout Description Connector Type : Type B Serial Port Default settings : Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-p in to 9-pin) DB9 Socket DB9 Plug - RXD TXD DTR GND DSR RTS CTS RI Computer 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 +5V, max ...

  • Godex RT700i - page 66

    Appendix FILE MANIPULATION WHEN USING USB STICK RT700i/RT730i USER MANUAL APPENDIX File Manipulation The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabel on a PC via either connection - USB or Ethernet ports.  Copy S ...

Manufacturer Godex Category Label Printer

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- RT700i manuals
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Godex RT700i.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Godex RT700i, service manual, brief instructions and user manuals Godex RT700i. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Godex RT700i.

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A complete manual for the device Godex RT700i, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Godex RT700i by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Godex RT700i.

A complete Godex manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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3. Tips how to use the basic functions of the device Godex RT700i - which should help us in our first steps of using Godex RT700i
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Godex RT700i
5. FAQ - Frequently Asked Questions
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