A complete manual for the device DLO Direct, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use DLO Direct by users. Manuals are usually written by a technical writer, but in a language understandable to all users of DLO Direct.
A complete DLO manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.
1. Preface and tips on how to use the manual DLO Direct - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the DLO Direct, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the DLO Direct, that we can find in the current document
3. Tips how to use the basic functions of the device DLO Direct - which should help us in our first steps of using DLO Direct
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with DLO Direct
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of DLO Direct in a specific country, if it was not possible to solve the problem on our own.
Do you have a question concerning DLO Direct?
Use the form below
If you did not solve your problem by using a manual DLO Direct, ask a question using the form below. If a user had a similar problem with DLO Direct it is likely that he will want to share the way to solve it.