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Kodak i800 Series - page 1
User’s Guide A - 61169 Part No. 3E9708 i800 Series Scanners ...
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Kodak i800 Series - page 2
July 200 3 1 Safety and Installation Information for the Kodak i800 Series Scanners IMPORTANT: Equipment shall be installed by qualified personnel . WARNING: Dangerous voltage. Disconnect the main power before installation. WARNING: Before changing a lamp, always power down the scanner and let it cool a minimum of 10 minutes before proceeding (see ...
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Kodak i800 Series - page 3
July 200 3 2 Taiwan Japan Class A This equipment is in the Cl ass A category (Information Technology Equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interferenc e in commercial and/or industri ...
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Kodak i800 Series - page 4
A - 61169 July 2003 1 - 1 1 Introduction This User’s Guide provides information and operator procedures for the Kodak i800 Series Scanners. The information in this guide is for use with all of the i800 Series Scanners unless otherwise noted. Chapter 1, Introduction provides gener al information about the i800 Series Scanners including a produ ...
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Kodak i800 Series - page 5
1 - 2 A - 61169 July 2003 Product description The Kodak i800 Series Scanners are ideal for operation with bi - tonal and/or color documents, documents with shaded backgrounds or foregro unds, and mixed document sets. These scanners offer a new, user interface and Kodak - patented technologies that produce high quality production images. Standard fe ...
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Kodak i800 Series - page 6
A - 61169 July 2003 1 - 3 Standard configurations Four models of the Kodak i800 Series Scanners are available: • Kodak i810 Scanner (bi - tonal) provides bi - tonal scanning with throughput speeds up to 120 ppm • Kodak i820 Scanner provides both color and bi - tonal scanning simultaneously with throughput spe eds up to 120 ppm • Kodak ...
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Kodak i800 Series - page 7
1 - 4 A - 61169 July 2003 Scanner specifications Following are the dimensions and clearances for the Kodak i800 Series Scanners: Dimensions Height: 124 cm (49 in.) Width: 66 cm (26 in.) Depth: 127 cm (50 in.) Weight: 204 kg (450 lbs) including packaging 188 kg (414 lbs) without packaging Minimum clearances The table below provides the minimum clear ...
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Kodak i800 Series - page 8
A - 61169 July 2003 1 - 5 External components See the illustration below for the location of the external components of the scanner. Back of scanner SCSI Connector Power cord connector Swing out door Bi - fold door Top cover Output tray Elevator tray Feed module Gap release lever Feeder extensions Side guides Power switch Operator control pa nel ...
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Kodak i800 Series - page 9
1 - 6 A - 61169 July 2003 Environmental information and equipment disposal • The Kodak i800 Series Scanners are designed to meet worldwide environmental requirements. • Guidelines are available for the disposal of consumable items that are replaced during maintenance or servi ce; follow local regulations or contact Kodak locally for more inform ...
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Kodak i800 Series - page 10
A - 61169 July 2003 2 - 1 2 Using the Scanner This chapter provides the following operational procedures: • Turning on the scanner • Document preparation • Adjusting the input tray, side guides and output tray • Scanning documents • Feeding long documents • Continuous and manual feeding Other functions, such as calibration, using the pr ...
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Kodak i800 Series - page 11
2 - 2 A - 61169 July 2003 Document preparation Kodak scanners have been tested with a range of documents that represent the broad spectrum of document types found in the most common business applications. Optimal scanner performance is achieved when you scan documents within the recommended document specifications listed below. Scanning documents t ...
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Kodak i800 Series - page 12
A - 61169 July 2003 2 - 3 • For heavily damaged documents, a clear document protector can be used with the following limitations: – Manual feeding is recommended when using a clear document protector. – The document in the clear document protector must be fed under b oth feed module tires. – Multi - feed detection must be disabled when manu ...
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Kodak i800 Series - page 13
2 - 4 A - 61169 July 2003 Maximum document batch height for automatic feeding When feeding batched documents, the maximum height of the batched documents is 10.2 cm (4 in.), approximately 1000 sheets of 75g (20 lb.) paper. The elevator tray can be set to accommodate 25 - , 250 - 500 - , 750 - 1000 - document stacks. Downward and upward curl documen ...
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Kodak i800 Series - page 14
A - 61169 July 2003 2 - 5 Adjusting the output tra y Different paper types stack differently. The output tray can be set with either the front or the rear higher for best stacking. To angle the output tray so the back of the output tray is higher: 1. Lift the output tray up and pull it out of its current s lot. 2. Reset it in the slot that matches ...
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Kodak i800 Series - page 15
2 - 6 A - 61169 July 2003 Scanning documents Before you scan documents, be sure the menu b ar is displayed on the Operator Control Panel. Documents must be fed under both feed module tires. For faster throughput, feed documents into the elevator tray in landscape orientation (longer side as the leading edge). To start scanning: 1. Enable th e scann ...
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Kodak i800 Series - page 16
A - 61169 July 2003 2 - 7 Loading long documents in the feeder The feeder accommodates documents up to 76.2 cm (30 in.) in length. To feed documents longer than 30.5 cm (12 inches): 1. Pull out the document extenders. 2. Place the documents in the elevator tray. NOTE: Operator assistance is required when feeding documents longer than 43.2 cm (17 in ...
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Kodak i800 Series - page 17
2 - 8 A - 61169 July 2003 Feeding thick documents To feed thick documents: 1. Press and hold the gap release lever this provides more clearance to ease document feeding. 2. Push the envelope/thick document into the transport. If more than one document is to be scanned, feed them into the transport one at a time. 3. After the documents have been ...
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Kodak i800 Series - page 18
A - 61169 July 2003 3 - 1 3 Operator Control Panel Functions There are a variety of functions available from the Operator Control Panel. This chapter provides procedures and information for: • Enabling and disabling the scanner • Control Panel functions overview • Navigating through the functions on the Control P anel menu • Accessing infor ...
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Kodak i800 Series - page 19
3 - 2 A - 61169 July 2003 Enabling and disabling the scanner The five buttons at the bottom of the Control Panel correspond to the icons above the buttons To activate the icons, press the corresponding button. Enabling the scanner The scanner can only be enabled from th e host computer. When the scanner is enabled, you can change the image address ...
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Kodak i800 Series - page 20
A - 61169 July 2003 3 - 3 Disabling the scanner The scanner can be disabled from the host computer or the scanner, if the end - of - job function is assigned to one of the programmab le keys. When the scanner is disabled, you can display scanner information, lower the elevator tray, use the Diagnostics Settings menu, calibrate the scanner and jog t ...
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Kodak i800 Series - page 21
3 - 4 A - 61169 July 2003 Navigating through the functions on the control panel menu The left and right arrows navigate along the top of the menu bar. In this example, the left and/or right ar row will rotate through the options of Exit, Diagnostics and Settings. The up and down arrows navigate through the menu selections. In this example, the up a ...
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Kodak i800 Series - page 22
A - 61169 July 2003 3 - 5 Accessing information The information icon will display information including the last image address, meter values, and scanner serial number. • Select this icon to display information. Lowering the elevator tray The level of the elevator tray can be set to accommodate various sizes of document batches. • Select this i ...
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Kodak i800 Series - page 23
3 - 6 A - 61169 July 2003 Performing a self - test or extended self - test You can perform a self - test or an extended self - test on th e scanner. The self - test is the same test performed when the scanner is powered - up; the extended self - test is a more thorough test. To perform a self - test or extended self - test: 1. Select the Diagnostic ...
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Kodak i800 Series - page 24
A - 61169 July 2003 3 - 7 Performing a print test The print test checks to be sure the ink jets in the Document Printer are functioning properly. To perform a print test: 1. Select the Diagnostics Settings menu icon. 2. Use the right or left arrow to navigate to the Diagnostics function. 3. Use the down arrow to select Run print test. 4. Select Ret ...
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Kodak i800 Series - page 25
3 - 8 A - 61169 July 2003 Performing a patch test Use this test to verify that the Patch Reader is operational and that your patches are within specification. To perform a patch test: 1. Select the Diagnostics Settings menu icon. 2. Use t he right or left arrow to navigate to the Diagnostics function. 3. Press the down arrow until Run Patch test is ...
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Kodak i800 Series - page 26
A - 61169 July 2003 3 - 9 Using the Settings menu The Menu icon displays the Diagnostics Settings menu. The following Settings functions are available: • Changi ng the Alarm Volume • Changing the Display Contrast • Changing the SCSI ID • Changing the SCSI Termination • Setting the Elevator Position Changing the alarm volume This setting a ...
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Kodak i800 Series - page 27
3 - 10 A - 61169 July 2003 Changing the display contrast This setting allows you to adjust the contrast of the display screen from 0 to 4. 0 = lightest, 4 = darkest. To change the display contrast: 1. Select the Diagnostics Settings menu icon. 2. Use the right or left arrow to navigate to the Settings function. 3. Use the down arrow to select Chang ...
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Kodak i800 Series - page 28
A - 61169 July 2003 3 - 11 3. Use the down arrow to select Change SCSI ID. 4. Select Re turn . 5. Use the up and down arrows to select the desired SCSI ID number. 6. Select Return . 7. Turn the scanner off. Wait at least 10 seconds and turn the scanner back on again. 8. After the scanner has completed the self - test, reboot the host PC. Changing t ...
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Kodak i800 Series - page 29
3 - 12 A - 61169 July 2003 4. Select Return . 5. Use the up and down arrows to select the desired SCSI termination setting. 6. Select Return . 7. Turn the scanner off. Wait at least 10 seconds and turn the scanner back on again. The new termination set ting will take effect. Setting the elevator tray position This setting allows you to select a pos ...
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Kodak i800 Series - page 30
A - 61169 July 2003 3 - 13 4. Select Return . 5. Use the down arrow to select the desired elevator position. 6. Select Return . The elevator position ta kes effect after the scanner is enabled. Calibrating the scanner Calibration optimizes your scanner to achieve the best image quality and feeding performance. The scanner can only be calibrated whe ...
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Kodak i800 Series - page 31
3 - 14 A - 61169 July 2003 Jogging the transport The Jog button temporarily (4 seconds) turns on the transport to help clear a document jam. This function is only available when the scanner is disabled. The Jog button is intended to clear simple document jams. If documents are lodged in several locations within the scanner, use the procedures in Ch ...
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Kodak i800 Series - page 32
A - 61169 July 2003 4 - 1 4 Document Printer and Patch Reader This chapter provides instructions for using the Kodak Imagelink Document Printer 1 and the Patch Reader. The following can be found in this chapter: • Purging the ink cartridge • Replacing the ink cartridge • Replacing the in k blotter strips • Setting the printer position • P ...
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Kodak i800 Series - page 33
4 - 2 A - 61169 July 2003 The Document Printer can print one line per document. The information printed by the Document Printer appears in a single col umn perpendicular to the leading edge of the document(s) as shown: Font size : two different character sizes, referred to as Large and Small, are available. The way the characters appear on the docu ...
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Kodak i800 Series - page 34
A - 61169 July 2003 4 - 3 Horizontal print position The horizontal print position is set using one of the 13 positions in the Document Printer well. Print position can be m anually changed as required. To change the print position: 1. Open the swing out door. 2. Slide the green ink cartridge carrier out of its slot. 3. Move the ink cartridge to the ...
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Kodak i800 Series - page 35
4 - 4 A - 61169 July 2003 Purging the ink cartridge Additional ink cartridges can be purchased from an office supply retailer nearest you. NOTES: • If the Document Printer will not be used for a period of time (24 hours or more), remove the Document Printer from the carrier and place it on its side until you are ready to use it. • Ink cartridge ...
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Kodak i800 Series - page 36
A - 61169 July 2003 4 - 5 4. Gently press the paper clip against the side of the ink bladder until a small bead of ink app ears on the ink flow point on the ink cartridge. CAUTION: Do not puncture the ink bladder with the paper clip. 5. Remove the paper clip. 6. Allow the ink bead to absorb back into the ink cartridge. 7. Blot the excess ink with a ...
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Kodak i800 Series - page 37
4 - 6 A - 61169 July 2003 3. Raise the locking bar if it is not already in the raised position and remove the empty ink cartridge. 4. Insert a new, purged ink cartridge. 5. Lower the locking bar around the ink cartridge. 6. Slide the green ink cartridge carrier back into it s slot. 7. Close the swing out door. IMPORTANT: • Dispose of ink cartridg ...
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Kodak i800 Series - page 38
A - 61169 July 2003 4 - 7 Replacing the ink blotter strips Ink blotter strips collect ink overflow. They should be replaced when there is a build - up of ink. Replacement blotter strips may be purchased through your supplier. See Chapter 5, Maintenance, for a list of available supplies. To replac e the ink blotter strips: 1. Open the swing out door ...
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Kodak i800 Series - page 39
4 - 8 A - 61169 July 2003 5. Grasp a blotter strip and carefully pul l it off the transport. Discard the soiled strips. 6. Install the new blotter strip. Make sure that you align it in the transport channel before pressing the adhesive side into the channel. 7. Re - insert the horizontal belt module. 8. Lower the horizontal transp ort plate. 9. Clo ...
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Kodak i800 Series - page 40
A - 61169 July 2003 4 - 9 Setting the printer position There are 13 possible positions for the printer. Make sure that the printer is in the correct position for your documents. 1. Open the swing out door. 2. Locate the printer positioning slots. 3. Det ermine which position is suitable for your printing needs. 4. Slide the green ink cartridge carr ...
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Kodak i800 Series - page 41
4 - 10 A - 61169 July 2003 The Patch Reader The Patch Reader allows you to automatically increment the image address or initiate a special function. Patch sheets are placed in front of each d ocument during document preparation or on the lead sheet of a document. There are 5 possible patch head positions. The patch head position can be easily chang ...
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Kodak i800 Series - page 42
A - 61169 July 2003 4 - 11 Patch Types 2, 3 and T these patch types are used for image addressing. When the Patch Reader detects a patch, it automatically assigns a new image address to the new document. This eliminates the task of trying to determine where one document stops and the next starts when you are viewing electronic images. It provid ...
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Kodak i800 Series - page 43
4 - 12 A - 61169 July 2003 Setting the Patch Reader position There are 5 patch locations available for patch reading. 1. Set the documents in the elevator tray. 2. Open the swing out door. 3. Align the patch head with the lo cation of the patch on the documents. 4. Close the swing out door. NOTE: If patches on the documents change location, repeat ...
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Kodak i800 Series - page 44
A - 61169 July 2003 5 - 1 5 Maintenance This chapter provides cleaning and replacement procedures for your scanner. For best scanner performance clean the areas outlined in this chapter every 8 - hour shift, unless otherwise noted. Additional maintenance supplies can be ordering by calling DI Supply or through your Kodak Reseller. For a list of ava ...
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Kodak i800 Series - page 45
5 - 2 A - 61169 July 2003 Cleaning the upper transport area Follow the step s below to clean the upper transport area: 1. Open the top cover. 2. Open the bi - fold door. 3. Grasp the end of the lower imaging guide and slowly pull it straight out. 4. Place the lower imaging guide on a clean surface. 5. Grasp the end of the upper imaging guid e and s ...
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Kodak i800 Series - page 46
A - 61169 July 2003 5 - 3 6. Place the upper imaging guide on a clean surface. NOTE: To avoid getting any debris (from the cleaning process) on the imaging guides, they will be reinstalled after the scanner is thoroughly cleaned. 7. Release the to p turn baffle. 8. Vacuum the area. 9. Close the top turn baffle. Exit transport plate Top turn baffle ...
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Kodak i800 Series - page 47
5 - 4 A - 61169 July 2003 10. Lift and hold the exit transport plate and vacuum. 11. Lower the exit transport plate. ...
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Kodak i800 Series - page 48
A - 61169 July 2003 5 - 5 Cleaning the vertical transport area Follow the steps below to clean the vertical transport ar ea: 1. Grasp the vertical transport plate and pull it down until it stops. 2. Slide the horizontal baffle plate out and vacuum inside the housing. 3. With a soft cloth, wipe the document sensors and the black strip on the horizon ...
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Kodak i800 Series - page 49
5 - 6 A - 61169 July 2003 6. Vacuum the floor of the lower transport area. 7. Raise the vertical transport plate into its original position. 8. Turn the vertical transport plate handle and latch it into place. 9. Close the bi - fold door. 10. Close the top cover. Cleaning the transport area Follow the steps below to clean the transport area: 1. Ope ...
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Kodak i800 Series - page 50
A - 61169 July 2003 5 - 7 2. Lift the roller cover and vacuum the sensors. IMPORTANT: When vacuuming the scanner, be careful not to scratch the sensors. 3. Close the roller cover. 4. Lift the horizontal transport plate. 5. Remove the horizontal belt module. Roller cover Sensors ...
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Kodak i800 Series - page 51
5 - 8 A - 61169 July 2003 6. Vacuum the floor of the horizontal transport area. 7. Wipe the upper and lower sensors with a lint - free cloth. 8. Reinstall the horizontal belt module. 9. Lower the horizontal transport plate. ...
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Kodak i800 Series - page 52
A - 61169 July 2003 5 - 9 Cleaning the printer and patch head Follow the steps below to clean the Document Printer 1 and Patch Reader head . Complete instructions for the Document Printer and Patch Reader can be found in Chapter 4. 1. Remove the Document Printer head and clean it with a dry, lint - free cloth. 2. Reinstall the Document Printer head ...
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Kodak i800 Series - page 53
5 - 10 A - 61169 July 2003 Cl eaning the imaging guides Avoid getting fingerprints on the imaging guides during the cleaning procedure. 1. Open the bi - fold door. 2. Get the upper imaging guide that was set aside previously. Clean the upper imaging guide with a clean, soft, lint - free cloth s lightly moistened with water. Lightly wipe both sides ...
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Kodak i800 Series - page 54
A - 61169 July 2003 5 - 11 Maintenance and replacement procedures This section provides procedures for replacing the following parts. Use the list below as a guideli ne for frequency of replacement. • Feed Module Tires and Separation Roller – tire life will vary depending upon paper types, environment and cleanliness. Nominal tire life will be ...
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Kodak i800 Series - page 55
5 - 12 A - 61169 July 2003 Replacing the feed module and feed module tires This section provides replacement procedures for the feed module and the feed module tires. Replacing the feed module To replace the feed module: 1. Open the swing out door. 2. Push the release lever to the rig ht to release the feed module. 3. Remove the feed module. To ins ...
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Kodak i800 Series - page 56
A - 61169 July 2003 5 - 13 Replacing the feed module tires To replace the feed module tires: 1. Open the swing out door. 2. Remove the feed module. 3. With one hand, press the locking ta bs (one on each side) while holding the bottom housing with the other hand, pull the upper housing up and away from the rollers. 4. Remove one core assembly. 5. Re ...
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Kodak i800 Series - page 57
5 - 14 A - 61169 July 2003 6. Install each new tire by gently stretching it over the core. IMPORTANT: Do not overstretch the tire; it may tear . 7. Replace the core assembly in the feed module. 8. Repeat Steps 4 throu gh 7 for the other core assembly. 9. Align the tabs on the upper housing with the slots on the lower housing. 10. Press the upper an ...
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Kodak i800 Series - page 58
A - 61169 July 2003 5 - 15 Separation roller and tires This section provides procedures for changing the separation roller and tires. Replacing the separation roller To replace the separation r oller: 1. Open the swing out door. 2. Lift the roller cover. 3. Pull the separation pad holder forward and remove the separation roller. To install the new ...
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Kodak i800 Series - page 59
5 - 16 A - 61169 July 2003 Replacin g the separation roller tires To replace the separation roller tires: 1. Remove the separation roller as previously directed. 2. Replace each tire by sliding the tire off the core. 3. Install each new tire by gently stretching it over the core. IMPORTANT: Do not o verstretch the tire; it may tear. 4. Reinstall th ...
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Kodak i800 Series - page 60
A - 61169 July 2003 5 - 17 Cleaning the feed module tires and separation roller tires The cleaning procedures below should be performed dai ly. More frequent cleaning may be necessary depending on throughput and document type. Daily cleaning of the feed module tires and separation roller tires prevent ink, toner, dust and paper contaminates from co ...
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Kodak i800 Series - page 61
5 - 18 A - 61169 July 2003 2. Grasp the green handle of the lamp connector. 3. Slightly raise the edge of the black holder and remove the lamp connector. 4. Grasp the end of the lamp and slowly pull the lamp straight out. NOTE: Like most fluorescent lamps, these l amps contain a small amount of mercury and should be disposed of in accordance with l ...
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Kodak i800 Series - page 62
A - 61169 July 2003 5 - 19 5. Position the new lamp in the lamp holder. IMPORTANT: Make sure that the clear surface of the lamp is positioned facing the imaging guides. (NOTE: The imaging guides are not installed in the illustration above.) Replace one lamp at a time to ensure the correct connector is inserted with each lamp; otherwise lamps may no ...
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Kodak i800 Series - page 63
5 - 20 A - 61169 July 2003 Replacing the imaging guides To replace the imaging guides: 1. Open the bi - fold door. 2. Remove the imaging guides. 3. Slide a new upper imaging guide in place. Make sure the notched side is facing up and that the imaging guide is pushed in all the way a nd fully seated in its slot. 4. Slide a new lower imaging guide in ...
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Kodak i800 Series - page 64
A - 61169 July 2003 5 - 21 Customizing the side guides for self - ce ntering feeding A spacer is installed in the output tray, which allows the side guides to move independently. If you want the side guides to move together (self - centering) you can install the geared spacer that is included with the scanner. To change the s ide guides for self - ...
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Kodak i800 Series - page 65
5 - 22 A - 61169 July 2003 3. Use the screwdriver to release the center screw. 4. Remove the spacer and washer. 5. Take the geared spacer and place it over the post, being sure to align the teeth on the racks. 6. Add the washer and screw and gently tighten until the spacer and washer are firm. NOTE: Do not overtighten. ...
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Kodak i800 Series - page 66
A - 61169 July 2003 5 - 23 7. Turn the tray right - side up, reinstall the end stop and verify the guides move freely. 8. Replace the output tray. Changing the output tray side guides The output tray comes with a set of short and tall side guides, which can b e easily changed. Tools needed : Phillips Head Screwdriver 1. Remove the output tray. 2. R ...
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Kodak i800 Series - page 67
5 - 24 A - 61169 July 2003 6. Take one tall (or short) side guide, position the guide and hold it in place. 7. Continue to hold the side guide in place and turn the output tray over. Put the screws in place and tighten. 8. When finished with the first side guide, turn the tray back over and attach the other side guide; follow Steps 6 and 7. 9. Repl ...
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Kodak i800 Series - page 68
A - 61169 July 2003 5 - 25 Ordering supplies The following supplies are available to properly maintain your system. Order them in the United States by calling DI S upply at 1 - 888 - 247 - 1234 or contact your local Kodak Reseller. Outside of the United States, contact your local Kodak dealer. Description CAT No. Calibration Target (Qty 50) 149 186 ...
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Kodak i800 Series - page 69
A - 61169 July 2003 6 - 1 6 Troubleshooting/Messages This chapter provides the following: • procedures for clearing the document path, • information regarding document printing problems, • a message listing and the actions you can take to clear the message, • a problem solving chart an d when to call Service. Clearing the document path In t ...
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Kodak i800 Series - page 70
6 - 2 A - 61169 July 2003 If there are still lodged documents: 3. Open the swing out door. 4. Lift the horizontal transport plate and remove any documents. 5. Close the horizontal transport plate. 6. Close the swing out door. Top cover access 7. Open the top cover. 8. Open the exit transport plate a nd remove any lodged documents. 9. Close the exit ...
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Kodak i800 Series - page 71
A - 61169 July 2003 6 - 3 10. Open the upper turn roller and remove any lodged documents. 11. Close the upper turn roller. 12. Close the top cover. Clearing the document path – bi - fold door access Occasionally documents can b ecome lodged in the imaging guide area. If this is the case: 13. Open the bi - fold door. 14. Remove the imaging guides. ...
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Kodak i800 Series - page 72
6 - 4 A - 61169 July 2003 16. Slide out the horizontal baffle plate and remove any lodged documents. 17. S lide the horizontal baffle plate back into position and close the vertical transport plate. NOTE: Be sure the vertical transport plate is securely locked into position. 18. Reinstall the imaging guides. 19. Close the bi - fold door. 20. Re - e ...
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Kodak i800 Series - page 73
A - 61169 July 2003 6 - 5 Message Listing Following is a list of messages and corrective actions you can take if one of the following messages appears on the Operator Control Panel. Most corrective actions can be found in this User’s Guide; appropriate chapters are referenced. If one of the following messages appears, take the following action: ? ...
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Kodak i800 Series - page 74
6 - 6 A - 61169 July 2003 Message Description Message Action Check document preparation The documents are not prepared properly for scanning. See Chapter 2, Using the Scanner , for procedures on how to properly prepare your documents. The documents are too close together as they enter the scanner. Change the separation rollers and pre - separation ...
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Kodak i800 Series - page 75
A - 61169 July 2003 6 - 7 Message Description Message Actio n Feeder self test failed The self - test of the paper feeder failed. Perform a controlled power - down sequence on the scanner. If the problem persists, call Service. Message Action Front image cal unsuccessful The imaging calibration for the front camera was unsuccessful. Clean the imagi ...
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Kodak i800 Series - page 76
6 - 8 A - 61169 July 2003 Message Description Message Action Mechanical cal unsuccessful The mechanical calib ration was unsuccessful. Be sure the correct calibration target was used and that the arrows on the target were feed into the transport first. See Chapter 3, Operator Control Panel Functions, “Calibration” for more information. Message ...
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Kodak i800 Series - page 77
A - 61169 July 2003 6 - 9 Message Description Message Action Print head not present An attempt was m ade to use the Document Printer and no print head is installed. Be sure the cables are properly connected to the print head and printer board. Be sure the print cartridge is installed in the print head assembly. See Chapter 4, Document Printer and P ...
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Kodak i800 Series - page 78
6 - 10 A - 61169 July 2003 Message Description Message Action Unable to enable Check to be sure all doors are closed. If all the doors are closed, perform a controlled power - down sequence. If the error persists, call Service. Message Action Unable to execute command You have tried to perform a function that is not permitted in the current state o ...
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Kodak i800 Series - page 79
A - 61169 July 2003 6 - 11 Problem solving chart Use the chart below as a guide to c heck possible solutions to problems you may encounter when using the Kodak i800 Series Scanners. Problem Possible Solutions Scanner does not power on (Control Panel is not illuminated) Make sure that: • the power cord is plugged securely into the receptacl e in t ...
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Kodak i800 Series - page 80
6 - 12 A - 61169 July 2003 Problem Possible Solutions Calibration has failed Make sure that: • the lamps have been on at least 10 minutes. • you are using the proper calibration target and it is oriented correctly. • the imaging guides are clean (see Chapter 5, Maintenance, “ Cleaning the imaging guides”). • the transport area is clear ...
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Kodak i800 Series - page 81
A - 61169 July 2003 6 - 13 Problem Possible Solutions The output tray cannot be a djusted in or out Make sure the output tray is installed properly. Roller marks appear on documents after scanning Clean the feed module rollers, separation rollers and transport rollers (see Chapter 5, Maintenance ) . Vertical streaks appear on the image • Be sure ...
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Kodak i800 Series - page 82
6 - 14 A - 61169 July 2003 Problem Possible Solutions Clean the black backer strip on the horizontal baffle plate. For procedures see Chapter 5, “Cle aning the vertical transport area”. White lines appear at the top of the document then stop as the document is imaged. ...
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Kodak i800 Series - page 83
EASTMAN KODAK COMPANY Commercial Imaging Rochester, New York 14650 Kodak is a trademark of Eastman Kodak Company. Printed on recycled paper. A - 61169 7/03 CAT No. © Eastman Kodak Company , 2003 Printed in U.S.A. ...
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