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Manual Ericsson 3211

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  • Ericsson 3211 - page 1

    ? Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hi dden. Dialog 4222 ...

  • Ericsson 3211 - page 2

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 2 EN/LZTBS 170 321 R1A © Ericsson Enterprise AB 2004 Dialog4222En.bo ok Page 2 Tuesday, August 24, 2004 5:31 PM ...

  • Ericsson 3211 - page 3

    3 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 W elcome ............... ........ ............ ........ ........... .... 4 Description .................. ........ ........... ......... ......... 6 Incoming Calls ............ ........... ........ ........... ..... 18 Outgoing C alls ......... ........... ........... ......... ....... ...

  • Ericsson 3211 - page 4

    Welc o me BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 4 We l c o m e Welcome to the User Guide for the Dialog 4222 Office, Dialog 3212 Standard and Dialog 3211 Economy plus phones in the BusinessPhone Communication Platform fr om Ericsson. The BusinessPhone Communication Platform consis ts of BusinessPhone 50, Busine ssPho ne 128 ...

  • Ericsson 3211 - page 5

    5 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Welc o me Copyright All rights reserved. No parts of th is publicati on may be reproduced, stored in r etrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher excep ...

  • Ericsson 3211 - page 6

    Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 6 Description Dialog 4222 Office 1 2 15 3 4 5 6 7 8 9 10 11 12 13 16 17 14 15 Dialog4222En.bo ok Page 6 Tuesday, August 24, 2004 5:31 PM ...

  • Ericsson 3211 - page 7

    7 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n 1D i s p l a y 2x20 characters. See section “ Display info ” on page 14. 2 Dual-Function programmable keys Storing numbers, program functions. See section “ Settings ” on page 87. 32 n d Key for access to secondary key functions (These functions are stated on the s ...

  • Ericsson 3211 - page 8

    Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 8 13 V olume control T o adjust the volume. See section “ Settings ” on page 87. 14 Microphone 15 Option al key panel 17 Dual-Function programmable keys. Note: Use only an optional key panel of type DBY 419 01. 16 Loudspeaker 17 Handset with hearing aid function Please ...

  • Ericsson 3211 - page 9

    9 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Dialog 3212 Standar d / Dialog 3211 Economy plus Note: The graphic above is valid for the Dialog 3212 Standard as well as the Dialog 3211 Economy plus telephone. The Economy plus telephone is not equipped with a display . 1 2 3 4 5 4 6 7 8 9 16 10 11 12 13 14 15 Dialog4222 ...

  • Ericsson 3211 - page 10

    Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 10 1 Display (S tandard telephone only) 2x20 characters. See section “ Display info ” on page 14. 22 n d Key for access to secondary key functions (These functions are stated on the second line of the corresponding key). 3M e s s a g e / I n f o a. T o send and receive ...

  • Ericsson 3211 - page 11

    11 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n 12 Loudspea ker on/off T o switch the loudspeaker on or off. See section “ During Calls ” on page 33. 13 Clear T o disconnect calls or to cl ear the display in programming. 14 Loudspeaker 15 Handset with hearing aid function Please note: The handset may attract and re ...

  • Ericsson 3211 - page 12

    Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 12 Phone keys Dialog 4222 / Dialog 3211 & 3212 This table gives you an overview of the different key design of the Dialog 4222 Office, the Dialog 321 2 Standard and the Dialog 3211 Economy plus . In this user guide you will only find illust rations of the Dialog 4222 ke ...

  • Ericsson 3211 - page 13

    13 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Lamp indications The key lamps on your telephone in dicate with different signals the traffic state of the ongoi ng call or function. Ô Extinguished lamp The function is not active. Õ Ô Steady light The function is active. Ö Ô Slowly flashing lamp The line (or functi ...

  • Ericsson 3211 - page 14

    Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 14 Display info Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 St andard telephone. The display assists your actions on the phone with step-by-step instructions. When your phone is idle, the upper line shows general information. The lower line ...

  • Ericsson 3211 - page 15

    15 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Status information Status in formation dur ing inte rna l calls: NB The called number is blocked. B The called extension is busy . C Incoming call. F The called extension is free. F2 The called extension is free on Line 2. I Intrusion. P The called extension ha s put the ...

  • Ericsson 3211 - page 16

    Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 16 To n e s T ones are audible in the handset. Dial tone (System ready to accept digi ts) Special dia l tone (System ready to accept digi ts, active diversion on telephon e) Ringing tone (Ringing signal to called pa rty) - repeated after 4 s Special ringing tone (Ringing si ...

  • Ericsson 3211 - page 17

    17 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Signals Ringing signals are emitted fr om the phone. Note: The tones and ringing signals in this gui de refer to the standard system but may vary between countries. Internal ringing s ignal - repeated after 4 s Exter nal ringing sig nal - repeated after 4 s Autom atic Cal ...

  • Ericsson 3211 - page 18

    Incoming C alls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 18 Incoming Calls Inter nal calls A ringing signal and a flashing lamp indica te an in coming call. The display shows the numb er and the name of the inter nal caller (Dialog 4222 Office / Dialog 3212 Standard telephone). Exter nal calls A ringing signal and a fl ashing ...

  • Ericsson 3211 - page 19

    19 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Incomi ng Calls Answer calls u Lift the handset. Handsfree Line 1 Ö Ô Press without lifting handset. Or: Â Press without lifting handset. Y ou are connected to the caller via the loudspeaker and microphone. í Press to terminate a hands free call. To a nother extension Y ou can ans ...

  • Ericsson 3211 - page 20

    Incoming C alls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 20 Answer a second call Y ou are on the phone, when a mut e d ringing signal and a Line key flashes to indicate a new incoming call: Line 2 Ö Ô Press the flashing Line key . The f irst ca ll is p ut on ho ld. T o switch back to the first call: Line 1 Ö Ô Press the fi ...

  • Ericsson 3211 - page 21

    21 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Incomi ng Calls Save and r ed ial incoming calls When you receive an incoming ex ternal c all, you can save the nu mb e r in o rde r t o re di al it e as il y (the nu mber can contain 24 digi ts maximum). Previously saved number is erased. Save number Before you quit the call: 2nd Ô ...

  • Ericsson 3211 - page 22

    Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 22 Outgoing Calls Sometimes you make a call but the person is not available. These functions will hel p you in your a ttempts to establish contact w ith the called party . Make calls How to make inter nal and extern al calls. u Lift the handset z Enter any dir ectory numb ...

  • Ericsson 3211 - page 23

    23 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls Last Exter nal Number Redial When you initiate an exter nal call the system automatically stores all the dialled digits, irre spective of whether the call was successful or not. See also section “ Automatic Redial ” on page 24. *** Press to r edial the last di alled ...

  • Ericsson 3211 - page 24

    Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 24 Automatic Callback Y ou call a n extension and receive busy tone or get no answer . 5 Pr ess. V erification tone. Note: The number for Automatic Ca llback may differ from country to c ountry . d or í Replace the hand set or pr es s to finish the procedur e. Y ou are c ...

  • Ericsson 3211 - page 25

    25 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls u Lift the hands et when you are called back . (Y ou can also press the Line or Loudspeaker key to answer in handsfree mode.) Notes: It is not possible to do a new request on a key holding an already activated requ est unt il the existing one is cancelled. When the Auto ...

  • Ericsson 3211 - page 26

    Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 26 Busy extension Y ou call a n extension and receive busy tone. Camp-on Y ou can notify a busy extension of your call by a muted ringin g call. 4 Pr ess to camp-o n. Keep the handset off hook. When the called extension replaces the handset, it will be called automaticall ...

  • Ericsson 3211 - page 27

    27 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls Diverted extension Bypass Call Forwarding makes it possib le to ca ll a specific extension, even if Call Forwarding is activated on this extension. *60* Pr ess. z Enter extension number . # Pr ess. Y ou will be connected to the sp ecified extension, regardless of which ...

  • Ericsson 3211 - page 28

    Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 28 Additionally , you can p rogram th e 4 pr ogrammable keys on the telephone (see Option 1). Notes: This procedure is very useful if you are not using a key panel. If you are using a Dialog 4222 Of fice with the optional key panel, all Ab breviated Numb ers that are prog ...

  • Ericsson 3211 - page 29

    29 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls Common Abbr eviated Numbers Externa l numbers are stor e d cen trally in your BusinessPhone Communication Platform. Common Abbreviated Numbers can be dialled from every extension th at has the authority to do so. z Enter the Commo n Abbr eviated Numb er . Please refer t ...

  • Ericsson 3211 - page 30

    Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 30 Or: z Enter a di al code (m aximum 4 digi ts). _A Õ Ô Press the pr ogrammable ke y again. X Pres s to finish pr ogramming. Note: The Dual-Function keys allo w In dividual Abbre viated Numbers and other functions e.g. Dial-by-Name to be combined on the same keys. Y ou ...

  • Ericsson 3211 - page 31

    31 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls # Pr ess. í Pres s to finish pr ogramming. Cancel one spec ific Individual Abbr eviated Numbe r #51* Pr ess. z# Enter an Abbreviated Numbe r between 0 and 9 a nd press. Cancel all Individ ual Abbrevia ted Number s #51# Pr ess. Confirmation tone. Dial-by-Name Y ou can p ...

  • Ericsson 3211 - page 32

    Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 32 z Enter the number . Y ou can use a ny directory numb er , e.g. a Commo n Abbreviated Number or a colleague’ s extension number . _A Õ Ô Press the pr ogrammable ke y again. í Pr ess to finish the pr ocedur e. Dialog4222En.bo ok Page 32 Tuesday, August 24, 2004 5:3 ...

  • Ericsson 3211 - page 33

    33 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls During Calls The BusinessPhone Communicati on Platform allows you to handle calls in many different ways. Y o u can switch between handset and handsfree/group conversation, mu te the microphones, make an inquiry , transfer the call, create a Conference or put the call on ...

  • Ericsson 3211 - page 34

    During Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 34 Fr om handsfr e e to handset Y ou have an ongoing handsfree conversation. u Lift the handset. Conversation via the handset. Mute Y ou have an ongoing co nversation. É Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the ...

  • Ericsson 3211 - page 35

    35 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls Refer Back Y ou have an ongoing conversation on e. g. Line 2 and want to refer back to the call that is put on hold on Line 1. The lamp of the call put on hold flashes. Line 1 Ö Ô Press to put t he se cond call on hold. First call is connected. Ö Ô Press to put t he f ...

  • Ericsson 3211 - page 36

    During Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 36 T ransfer to a busy extensio n Y ou can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), an d the call will be extended, as soon as the ongoing call is term inate d (if Camp-on is allowed). Callback Y ou are called back, if you ...

  • Ericsson 3211 - page 37

    37 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls Confer ence Y ou have an ongoing co nversation and you want to establish a telephone conference. Inquiry Ô Press. Or: Line 2 Ô Pr ess. z Enter number of the third party . 2nd Ô Pr ess. Conferen ce Ô Pr ess to estab lish a thr ee party confere nce. Now you have establi ...

  • Ericsson 3211 - page 38

    During Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 38 Individual Hold Y ou have an ongoing co nversation, i.e. the Line 1 key is lit. Now you want to put the ongoing call on hold for a short while. Line 1 Õ Ô Press the Line key . The lamp flashes slowly . Line 1 Ö Ô Press again to retake the call that has been put on ho ...

  • Ericsson 3211 - page 39

    39 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls Send Message T o send a message to an extensio n when you receive busy tone or get no answer . Callback message Message Ô# Pres s to send a Call Me message. Vo i c e T o send a V oice message. Message Ô Pr ess. 9 Press and speak a V o ice mess age. * Pr ess to play-b ac ...

  • Ericsson 3211 - page 40

    Call Li st BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 40 Call List The Call List includes a c omplete history of recently made calls. It offers access to pr e viously dialed/received, internal/external numbers The Call List provid es following options: • Indication of the total number of calls (m aximum 20) • Calling or eras ...

  • Ericsson 3211 - page 41

    41 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call List If a name is available to the exte r nal caller‘s number in your system , it is shown alternating to the nu mbe r . ( Please contact your system administrator whether the feat ure na me pr esentation is a vailable in your system) Note: If you do n ot react within 30 second ...

  • Ericsson 3211 - page 42

    Call Mete ring BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 42 Call Metering Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 St andard telephone. When the BusinessPhon e Communication Platform is provided with meterin g information fr om the public net, the c all metering function can be used to check ...

  • Ericsson 3211 - page 43

    43 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Mete ring Cost of the last call After finishing an outgoing extern al call, you have the possibility to see the cost of the last call. *46# Pr ess. The display shows the c ost of the las t call. í Pr ess to finish the pr ocedur e. Read out your own cost counter This is useful, w ...

  • Ericsson 3211 - page 44

    Call Forwar ding BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 44 Call Forwar ding When you are not available to take calls or decide to answer your calls on another extension, it is us eful to forward your calls to an alternate answering posi t ion. The alter nate an swering position can either be a pre-pr ogrammed one ( a common ...

  • Ericsson 3211 - page 45

    45 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Forw ardi ng Fixed Diversion This function directs your calls to a pr e-programmed answering position (e.g. secretary). Activate Fixed Diversion 2nd Ô Pr ess. Diversion Ô Pr ess to activa te diversion. All calls to your extension are dir e cted to a pre-pr ogrammed address. The ...

  • Ericsson 3211 - page 46

    Call Forwar ding BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 46 Pr ogram Fixed Diversion addr ess If you need to program a new diversion address: *00* Press to enter the pr ogramming mode. 2nd Ô Pr ess. Diversion Ô Pr ess. z Enter the new di version ad dress. 2nd Ô Pr ess. Divers ion Õ Ô Pres s. í Pr ess to finish the pr oc ...

  • Ericsson 3211 - page 47

    47 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Forw ardi ng Individual Diversion This feature gives you the possibility to divert your calls to internal and external posit ions, e.g. to any directory number , a collea gue’ s extension, an exter nal number or a Common Abbreviated Number (e.g. your mobile telephone). Note: In ...

  • Ericsson 3211 - page 48

    Call Forwar ding BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 48 Program and activate a new Exte rnal Diversion addr ess T o set a new Individual Exter nal Diversion address: *22* Pr ess. 0z Enter the digit(s) fo r exter nal line acce ss and the new External Diversi on addr ess. A maximum of 24 digits. Note: Which digit to press f ...

  • Ericsson 3211 - page 49

    49 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Forw ardi ng Follow-me If you are in another r oom, you can still answer your calls by forwarding them to wher e you are. T o act ivate Follow-me, Individual Diversion must be activ e on your telephone . Activate Follow-me Note: This procedure has to be execut ed from the telepho ...

  • Ericsson 3211 - page 50

    Absence Informatio n BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 50 Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, ill ness), this featur e allows you to inf orm your callers of the reason of your absen ce. Exter nal callers will be routed to the operator who also has ...

  • Ericsson 3211 - page 51

    51 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Absence Information Pre-defined texts z Enter Info Co de and Compl e ting Info (see table). # Press to enter the information. í Pr ess to finish the pr ocedur e. The programmed absence info will be shown in the display . Interna l callers receive the informat ion on the display (or a ...

  • Ericsson 3211 - page 52

    Absence Informatio n BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 52 V oice inform ation 2nd Ô Pr ess. Info Ô Pr ess. 9 Press and speak. * Pr ess to play-b ack and lis ten to your r ecording. 9 Press and speak to re-recor d. # Press to activate. í Pr ess to finish the pr ocedur e. Interna l callers will hear the information via ...

  • Ericsson 3211 - page 53

    53 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Absence Information Use saved information When the information is switched off: 2nd Ô Pr ess. Info Ô# Press to activa te saved info. The Message/Info lamp ligh ts. Information is active. í Pr ess to finish the pr ocedur e. Receive information for diverted calls Note: This section o ...

  • Ericsson 3211 - page 54

    Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 54 Mailbox System While you are away from the of fi ce, callers can leave messa ges in your indivi dual or in a common ma ilbox, wh ich can be u sed by more than one user . Y ou are also able to configure yo ur individual mailbox with your personal greeting, see section ? ...

  • Ericsson 3211 - page 55

    55 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Note: For daily use, it is recommended to ask your system administrator to defi ne the pe rsonal or common mailbox as your pre-programme d diversion address. Onc e this is defined, you only have to press 2nd Ô + Div ersion Ô to activate yo ur mailbox. The system admin ...

  • Ericsson 3211 - page 56

    Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 56 Access the Mailbox The following mailbox functions can be accessed from your own extension, any other inter nal extens ion or from an external position (e.g. mobile phone) • Listen to available messages • Change your personal greeting *) • Send messages *) • Se ...

  • Ericsson 3211 - page 57

    57 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Listen to Messages Received messages are divided into the following three categories: • New messages (not heard); indi cated by a flashing message lamp an d a spec ial di al ton e. • Heard messages; indicated by a lighting message lamp and a special dial tone. • S ...

  • Ericsson 3211 - page 58

    Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 58 Forward a V oice Message A copy of your received voice mess ages (in the individual mailbox) can be forwarded to other ma ilbox numbers (i ndivi dual or common). When you forward a voice message (heard or stored) to an individu al mailbox, the mail b ox number is the s ...

  • Ericsson 3211 - page 59

    59 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Send Messages via your Mailbox Note: This function is not applicable for the common mailbox With this fu nction, th e mailbox system allows you to recor d and send messages from your mailb ox to any other internal mailbox without calling the re spective mailbox owner . ...

  • Ericsson 3211 - page 60

    Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 60 • Notification with mailbox access: Y ou ackno wledge the notification via your password (has to differ fr om the default value 0000). See section “ Change Password ” on page 61 to select a new password. Y ou have full access to the mailbox system. • Notificati ...

  • Ericsson 3211 - page 61

    61 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Change Passwor d Change the password via your individual mailbox Note: This function is not applicable for the common mailbox Access the m ailbox. (See chapter “ Access the Mailbo x ” on page 56.) Listen and follow the voice anno uncements in th e main menu. 5 Selec ...

  • Ericsson 3211 - page 62

    Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 62 Dictaphone Function If you want to recor d and retrieve personal voice messages you, can use the Dictaphone function. A Dictaphone message is treated as a normal message. For information on ho w to retrieve Dictaphone messages, see sect ion “ Listen to Messages ” o ...

  • Ericsson 3211 - page 63

    63 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Conversation Recor d ing The Conversation Recording function makes it possible to stor e the ongoing telepho ne conversation in the Indivi dual Mailbox by pressing a pre-pr ogrammed Re cording key . Y ou can store both inter nal and exter nal calls. Conference calls can ...

  • Ericsson 3211 - page 64

    System Phonebook BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 64 System Phonebook The System Phonebook co vers inter nal directory numbers as well as external common abbreviated numbers. Use the System Phonebook *0# Pres s to sear ch for internal directory numb ers Or: #0* Pr ess to sear ch for common abbr eviated numbers The disp ...

  • Ericsson 3211 - page 65

    65 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 System Phonebook Make a Call ¿ Enter the first lette r(s) of the name. When pressing a key , the first av ailable character on that specific key is displayed. T o get the following characters , press the key repeatedly . Key 0 and 1 contain special cha racters. The marked character i ...

  • Ericsson 3211 - page 66

    Security BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 66 Security Block extension Y ou can block your ext ension in order to pr event una uthorized extern al calls. Y ou can still make inter nal calls and you can also receive incoming calls. *72# Press to block your extension. V erification tone. í Pr ess to finish the pr ocedur ...

  • Ericsson 3211 - page 67

    67 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Security Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension by using your personal password. Note: T o change your password see chapter“ Change Password ” on page 61 Bypass own extension *72* Pr ess. z Enter your Password. # Pr ess. Di ...

  • Ericsson 3211 - page 68

    Group Feat ures BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 68 Gr oup Features When you are working together in a team the following Group features can be very useful. Y ou ca n page your colleagues, give them Key system or pick -up their incoming calls. Key system With this function, al l (or selected ) external lines are r epr ...

  • Ericsson 3211 - page 69

    69 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Group Feat ures Supervision/T elephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensio ns. If a Supervis ion/ Attendance key is programmed on your telephone, you are able to call the other group members or answer incoming cal ...

  • Ericsson 3211 - page 70

    Group Feat ures BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 70 Loudspeaker Paging Y ou can page all extensions in a group and give a V oice message. Paging Ô Press ( pre- pr ogrammed ). All exte nsions in a gr oup ar e calle d. Paging Õ Ô Pr e ss again and hold the key (pre-programmed). Give the V oice message and then release ...

  • Ericsson 3211 - page 71

    71 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Group Feat ures Gr oup Hunting Y our tele phone can be inc luded in one or several hunt groups. In a hunt group all members are r epresented with one common directory number . 16 hunt grou ps can be pr ogrammed, each containing 1 t o 20 members. A memb er can be either an extension nu ...

  • Ericsson 3211 - page 72

    Group Feat ures BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 72 Answer calls As system default the hunt group nu mber is shown in the display . If you require a different display la yout, please contact your system administrator . Answer Group Hunting calls in the norm al way . Log out T o log out from one hunt gr oup: #28* Pr ess ...

  • Ericsson 3211 - page 73

    73 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 ISDN Facilities ISDN Facilities Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 St andard telephone. This chapter is only r elevant when your system is c onnected to a digital trunk lin e (ISDN-trunk line). It provides a general view of all the (supplemen ...

  • Ericsson 3211 - page 74

    ISDN Facilities BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 74 Answer an incoming call fr om an ISDN-line A ringing signal and a flashing la mp indica te an incoming call, answer the call in the normal way . One of the following four cases will occur . Example 1: The publi c net provides th e number of the caller . Mr . Plattner ...

  • Ericsson 3211 - page 75

    75 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 ISDN Facilities Make an exter nal call on an ISDN-line Establish an exter nal call in the normal way . If the called party is also connected to a digital trunk line, your public number is shown on the called party’ s displa y . If the connected party number di ffers from the dialled ...

  • Ericsson 3211 - page 76

    ISDN Facilities BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 76 Malicious Call Identification If you ar e disturbed by malici ous external incoming calls, you can request a number tracing fr om the network provider . If you cannot see the number of the calle r or connected party (because of an ac tivated number suppression), you h ...

  • Ericsson 3211 - page 77

    77 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 ISDN Facilities Number Secr ecy By pressing a pr e-programmed Number Secr ecy key you can choose not to show your complete number (public + extension number) to the connected party . Number Secr ecy Ô Pres s a pr e-programm ed key to supp ress yo ur complete number to the public net. ...

  • Ericsson 3211 - page 78

    Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 78 Other Useful Featur es By using these featur es your prod uctivity will be increased, e.g. you can set reminders for important meetings, place t he cost for extern al calls on separate accounts, listen to music via t he loudspeaker and much more ... T andem co ...

  • Ericsson 3211 - page 79

    79 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features T o deactivate the T andem configur ation Secondary on/off Õ Ô Press ( pr e-pr ogramm ed). Or: #28# Pr ess to log of f the secondary telephone. For incoming calls: • The secondary telephone canno t be called and the primary telephone works as a norm al stand- ...

  • Ericsson 3211 - page 80

    Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 80 Cancel reminder #32# Press to cancel all settings. í Pr ess to finish the pr ocedur e. Backgr ound Music Y ou can liste n to Backgr ound Musi c over the lou dspe aker on your phone by pressing a pre-programmed Music key , or by entering the number for the mus ...

  • Ericsson 3211 - page 81

    81 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features Inquiry Ô Press. z Enter the do or -opener’ s directory number . Please ask your system administrator for t he number . Note: Y ou can also program the door -opener’ s directory number as a Common Abbreviated Number or a function key . Intercom Line A two-wa ...

  • Ericsson 3211 - page 82

    Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 82 Dir ect Inward System Access (DISA) If you are working externally an d you have the nee d to make business calls, call your comp any and use the company PBX to make an extern al call to the desired party . Y ou just pay the cost for the phone call to your comp ...

  • Ericsson 3211 - page 83

    83 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features Account Number An Account Number c an be entered to debit telephone cost to differ ent accounts. Depending on the system configuration the Account Number has to be ente red from a V erified Account Number List (predefined) or y ou can invent your own Account Numb ...

  • Ericsson 3211 - page 84

    Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 84 DTMF T o nes The DTMF function is used to co ntrol answering machines or any other telecommunication devices. u Lift the handset. z Make an inte rnal or external call to reac h the desir ed device. When your call is answered you ca n contin ue to dial digits w ...

  • Ericsson 3211 - page 85

    85 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features Networking Networking is th e connection of se veral premises within a company . The connect ion can be se t up via leased lines, public lines, Local Ar ea Network (LAN) or Wide Ar ea Network (WAN). Ask your system administrator abou t details regarding networki ...

  • Ericsson 3211 - page 86

    Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 86 Least Cost Routing Least Cost Routing (LCR) automat ically selects the cheapes t way to establish th e connection to th e desire d external numbe r . Please ask your system administrator if th is function is install ed in your system. If the extension has been ...

  • Ericsson 3211 - page 87

    87 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Settings If you r equir e fr equent use of certain funct ions, you may pr ogram them on the Dual-Function keys on the telephone. Whe n you want to use the function, just press the key . Note: The Dual-Function keys a llow programmed functions and short numbers to be combined ...

  • Ericsson 3211 - page 88

    Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 88 Pr ogram a function How to program a function on key A. Note: Some functions can also be programmed as Individual Abbreviated Numbers, see section “ Abbreviated Numbers ” on page 27. *00* Press to enter the pr ogramming mode. _AÔ Pr ess the desi red pr ogrammabl e key . ...

  • Ericsson 3211 - page 89

    89 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings *00* Press to enter the pr ogramming mode. _AÔ Pr ess the desi red pr ogrammabl e key . 13 Enter the Function co de for Su pervision. _A Õ Ô Press the pr ogrammable ke y again. 204 Enter extension number . _A Õ Ô Press the pr ogrammable ke y again. 1 Pres s to select r i ...

  • Ericsson 3211 - page 90

    Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 90 Function codes and r equir ed data Note: Accessible functions depend on the programming of the system; if you require another function please conta ct your system administrator . The functions above are the default functions. Ringing character: 0 = No ringing. 1 = Ringing. 2 ...

  • Ericsson 3211 - page 91

    91 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Alter native programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callbac k, Camp- on or the Intrusion function may va ry fr om country to country . If you cannot use a code of a funct ion, maybe your exchange system has been pr ...

  • Ericsson 3211 - page 92

    Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 92 Handset and loudspeaker volume Use the volume keys. Y ou c an set different volume levels for intern al and exter nal calls and for Background Music. During a call, adjust handset listening volu me in handset mode. Adjust loudspea ker volum e in Monitor m o de or during Back ...

  • Ericsson 3211 - page 93

    93 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Ringing signal By programming, you can adjust ringing type (2 types), ri nging volume (10 steps) and ringin g character (10 characters). *00* Press to enter the pr ogramming mode. Y ou can now select ringing type, volume or character . Ringing type Select type 1 if you wan t ...

  • Ericsson 3211 - page 94

    Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 94 Ringing volume 2*0 – 9 Pr ess. Y ou will hear the selected volume (0...lowest volume, 9...highest). Y ou only have to press the last digit to select another ringing volum e. í Pr ess to finish the pr ocedur e. Note: This programming is not ap plicable when you have select ...

  • Ericsson 3211 - page 95

    95 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Programming mode 2nd Ô Pr ess to enter Pr ogramming mode. Select the call type you want to program. Line 1 Ô Pr ess for inte rnal calls. Or: Line 2 Ô Pr ess for ext ernal calls. Or: Inquiry Ô Press for Ca llback cal ls. Select Pr ogramming mode op tions to contr ol the me ...

  • Ericsson 3211 - page 96

    Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 96 Scroll within th e melody: ì Press to move the cursor within the melody . Hold the key to move to the beginning or the end. Erase note or melody: í Press to erase the note to the left of the curso r . Press and hold to erase the whole melody . Store the melody: Line / Inqu ...

  • Ericsson 3211 - page 97

    97 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Display contrast Y ou can adjus t the contrast for the display . í*5 Pr ess and hold si multaneously until a ring signal is hear d. The display shows: 2nd Ô Pres s. The display shows: ì Pres s r epeatedly to a djust the contrast. # Pr ess to save and exit. Note: T o exit t ...

  • Ericsson 3211 - page 98

    Accessories BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 98 Accessories This chapter describes optional feat ures that can be used together with your BusinessPhone telephone. Expansion key panel Note: Only available for Dialog 4222 Office. Each key panel offers 17 additional keys for storing of your most frequently used teleph one ...

  • Ericsson 3211 - page 99

    99 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Accessories The Line 2 ke y lamp indicates th e setting of the optio n unit: •O f f = E x t r a b e l l • On=Busy signal lamp • Flashing=Combi ned extra bell & busy lamp . Line 2 Ô Press to cha nge to busy sig nal, Or: Line 2 Õ Ô Press to change to extr a bell & busy ...

  • Ericsson 3211 - page 100

    Accessories BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 100 Extra handset Useful for involving a second pe rson in your conversation, for talking or ju st listening. T ape r ecorder When a recor ding of the telephon e conversation is needed, for evidence purposes, a tape r ecorder can be connected. Headset - Dialog 4222 Office No ...

  • Ericsson 3211 - page 101

    101 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Accessories Headset to handset u Lift the handset. Handset to headset Í Press the Headset key . Headset with Group Listening  Press to toggle between head set with or without G roup Listening. Headset to handsfree  Pr ess. Í Press the Headset key . Handsfree to headset Í Press ...

  • Ericsson 3211 - page 102

    Accessories BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 102 Headset - Dialog 3211 & Dialog 3212 The following Headset functions are available. Note: T o use the Headset function s your telephone has to be equipped with option uni t DBY 410 02. How to install the option unit, see separate installation instructions provided w i ...

  • Ericsson 3211 - page 103

    103 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Accessories Headset with Group Listening s Press to toggle between head set with or without G roup Listening. Headset to handsfree s Pr ess. Headset h Press the Headset key (optio nal). Handsfree to headset Headset h Press the Headset key (optio nal). Dialog4222En.bo ok Page 103 Tues ...

  • Ericsson 3211 - page 104

    Useful Hints BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 104 Useful Hints Connections between exter nal lines With your BusinessPhone PBX, you can establish a n external call diversion or a conference with more than one external party or transfer an exter nal call to another exter nal destination (e.g. a mobile phone). These feat ...

  • Ericsson 3211 - page 105

    105 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Installation Dialog 4222 Office Install cables Y ou can put t he cable to the hand set in the notch under neath the telephone. The cable to the exchan ge has to b e plugged in LINE and the handset cable has to be plugged in HAND SET . Change cables Use a screwdriver to u ...

  • Ericsson 3211 - page 106

    Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 106 Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Dialog4222En.bo ok Page 106 Tuesday, August 24, 200 4 5:31 PM ...

  • Ericsson 3211 - page 107

    107 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Install key panel Note: Only available for Dialog 4222 Office. 1 Remove the small pl astic plate, m arked D SS, i.e. with a screwdriver and connect the c able. 2 Attach the key panel unit. 3 Secur e with scr ews and install s tand. Note: The key panel must be of type DBY ...

  • Ericsson 3211 - page 108

    Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 108 Install card Use the Designation Card Manage r to make and print your own key panel designation cards. The Designation Car d Manager is included on the Ericsson T eleph one T oolbox CD. For questions regar ding the product, please contact your Ericsson Enterprise Certif ...

  • Ericsson 3211 - page 109

    109 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Install pullout leaf 1 Remove the pr otectiv e film fr om the guiding ra ils. 2 Attach the guiding rails to the bottom of the phone, observing the dire ction of the “ cut” corner . 3 Insert the pullout leaf. Dialog4222En.bo ok Page 109 Tuesday, August 24, 200 4 5:31 ...

  • Ericsson 3211 - page 110

    Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 110 W all mounting handset hook The phone can be wall mounted wi thout using a special console. Useful for instance in conf erence rooms or public ar eas. 1 Use a screwdriver to r e move the handset hook. 2 T ur n the hook upside down and insert. 3 Use a screwdriver to r em ...

  • Ericsson 3211 - page 111

    111 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Install car d Use th e Design ation Card M anage r to mak e and pr int your own designation cards. The Designation Card Manager is included on the Ericsson T elephone T oolbox CD . For questions regar ding the product, please contact your Ericsson Enterprise Certified Sa ...

  • Ericsson 3211 - page 112

    Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 112 Dialog 3212 Standar d / Dialog 3211 Economy plus Install cables 1C a b l e t o h a n d s e t 2 Cable to exchange 3 Space for personal directory list (optional) 4 W all mounting scr ew holes Y ou can put t he cable to the hand set in any of the tw o notches under neath t ...

  • Ericsson 3211 - page 113

    113 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation W all mounting handset hook When mounting on a wall , you have to pull out and tu rn th e hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle Tiltable displ ay (Standard only) Adjustable angle Dialog4222En.bo ok Page 113 Tuesday, Augus ...

  • Ericsson 3211 - page 114

    Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 114 Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extr eme heat, e.g. near the radiator . • Make sure that the line cable ...

  • Ericsson 3211 - page 115

    115 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Glossary Glossary Abbreviated Num ber Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key . Short numbers can be: 1. Common, which means that all extensions can use them. 2. Individual, which means that they are programmed and used by each exten ...

  • Ericsson 3211 - page 116

    Glossary BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 116 Extension All telephon es connected to the PBX have a unique internal number (up to 8 digits). If your telepho ne is equipp ed with a d ispla y , you can see your number . Function code A digit code that corresponds to a specific function. See section “ Settings ” on pa ...

  • Ericsson 3211 - page 117

    117 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Glossary Pre- defined te xt Pre-pr ogra mmed absent information. See section “ Absence Information ” on page 50. Thir d party A third connection (person), which can be included in an ongoing two person conversation. The connection can be inter nal or exter nal. See section “ Du ...

  • Ericsson 3211 - page 118

    Index BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 118 Index A Abbreviated N umbers 27 Absence Information 50 Change information 52 Enter information 50 Receive information for diverted calls 53 Access the mailbox 56 Accessories 98 Extra handset 100 Headset 100 T a pe recor de r 100 Account Number 83 Activate the Mailb ox 54 Alter ...

  • Ericsson 3211 - page 119

    119 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Index From ha ndsfree to h andset 34 Group Listening 33 Individual Hold 38 Inquiry 34 Mute 34 Refer Back 35 T ransfer 35 E Enter information 50 Expansion key panel 98 Extra handset 100 F Fixed Diversion 45 Follow-me 49 Forward a V oice Message 58 Fr om handset to ha ndsfr ee 33 Fr om ...

  • Ericsson 3211 - page 120

    Index BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 120 Make an external call on an ISD N-line 75 Make calls 22 Malicious Call Identification 76 Melody pr ogramming 94 Messages Conversation Recording 63 Send Message 39 Mute 34 N Networking 85 Night Switching 81 Number Id enti ficati on 73 Number Secrecy 77 O Option unit 98 Other Us ...

  • Ericsson 3211 - page 121

    121 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Index Dialog4222En.bo ok Page 121 Tuesday, August 24, 200 4 5:31 PM ...

  • Ericsson 3211 - page 122

    Notes BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 122 Notes Dialog4222En.bo ok Page 122 Tuesday, August 24, 200 4 5:31 PM ...

  • Ericsson 3211 - page 123

    123 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Notes Dialog4222En.bo ok Page 123 Tuesday, August 24, 200 4 5:31 PM ...

  • Ericsson 3211 - page 124

    Ericsson is shaping the future of Mobile and Br oadband Intern et communications through its continuous technology leadership . Providing innovative solutions in mor e than 140 countries, Ericsson is helping to create the most po werful communication companies in the world. All rights r eserved. Ericsson Enterprise AB For questio ns regar ding the ...

Manufacturer Ericsson Category Telephone

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