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Miele TOUCHTRONIC W 3039 - page 1
Operating and Installation Instructions Washer W 3039 To prevent accidents and appliance damage, read these instructions before installation or use. M.-Nr. 06 911 021 en - US, CA ...
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Miele TOUCHTRONIC W 3039 - page 2
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Guide to the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Control panel ......................................................6 Display function ............................................... ...
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Miele TOUCHTRONIC W 3039 - page 3
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Cleaning the water inlet filters ........................................2 9 Clean the drain pump ..............................................3 0 Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Miele TOUCHTRONIC W 3039 - page 4
, WARNING - To reduce the risk of fire, electric shock or injury to persons while using your appliance follow basic safety precautions, including the following: ~ Read all instructions before using the appliance. ~ GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of e ...
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Miele TOUCHTRONIC W 3039 - page 5
~ If the power cord is damaged it must only be replaced by a Miele Service technician with a genuine Miele power cord. ~ Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, turn on all hot wate ...
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Miele TOUCHTRONIC W 3039 - page 6
Control panel a Program buttons To select a wash program b Option buttons Special features to enhance a wash program c PC Indicator Allows a service technician to check and update the wash programs d "Delay Start" button To delay the start of a program e Display with "Menu" buttons See more information on the following pages f & ...
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Miele TOUCHTRONIC W 3039 - page 7
Display function The display allows you to operate and select various functions of the washer. Selection and display of program settings – Temperature selection – Spin speed selection – Delay start – Display of an approximate program running time Program selection using the display By pressing the "MasterCare" button, you can sele ...
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Miele TOUCHTRONIC W 3039 - page 8
The appliance must be correctly installed and connected before the first use. Please see the "Installation instructions." This washing machine has undergone thorough testing in the factory, there may be some residual water in the drum from this process. Running a spin cycle before the first use is, for safety reasons, not possible. To act ...
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Miele TOUCHTRONIC W 3039 - page 9
1. Prepare and sort the laundry ^ Empty all pockets. , Foreign objects left in pockets (e.g. nails, coins, paper clips, etc.) can cause damage to clothes and the machine. Pre-treat stains ^ Tough stains (blood, egg, coffee, tea, etc.) or badly soiled areas (collars and cuffs) should be pre-treated with a stain remover or a paste made from powder de ...
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Miele TOUCHTRONIC W 3039 - page 10
2. Turn on the washer ^ Press the I-On / 0-Off button. The washer is turned on and the program indicators light. 3. Load the laundry ^ Press the "Door" button to open the drum door. ^ Load the laundry loosely into the drum. For best results, wash mixed loads of small and large items. This will improve washing effectiveness and help distri ...
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Miele TOUCHTRONIC W 3039 - page 11
4. Select a program ^ Press the button of the desired program. See the "Program guide" for information about the programs. The indicator of the selected program lights. 5. Select a temperature and/or spin speed The pre-selected temperature and/or spin speed can be adjusted if the program allows so. Duration: 1:02 h MG G P G G GM MG G G G ...
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Miele TOUCHTRONIC W 3039 - page 12
Program guide Temperature Final spin Item / Tip Normal Options: Heavy Soil, Extended, Sensitive, Buzzer Hot D Max spin Items made from cottons, linen or mixed fabrics. Important: Fill the drum only 3 / 4 of the way. Items need room to move otherwise they might get caught in the drum door seal. Very Warm C Warm B Cold A No Heat Wrinkle free Options: ...
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Miele TOUCHTRONIC W 3039 - page 13
Temperature Final spin Item / Tip Woolens Options: Sensitive, Buzzer Warm B High spin Med spin Slow spin Hold No spin Items made from washable wool or mixed woolens. Cold A No Heat Silk Options: Buzzer Cold M Slow spin Silk and hand washable items which do not contain wool. No Heat Custom Options: Heavy Soil, Extended, Sensitive, Buzzer Sanitize E ...
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Miele TOUCHTRONIC W 3039 - page 14
Temperature Final spin Item / Tip Delicates Options: Extended, Sensitive, Buzzer Warm N Med spin Slow spin Hold No Spin For delicate items made from synthetics. Cold M No Heat Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer Warm B High spin Med spin All items made from denim. Before washing denim items, turn them inside out. Cold A N ...
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Miele TOUCHTRONIC W 3039 - page 15
Temperature Final spin Item / Tip Beach towels Options: Buzzer No Heat A Max spin Program to rinse sand from beach towels. Do not use detergent. Express Options: Buzzer Warm B Max spin High spin Med spin Slow spin Hold No Spin Small loads of mixed items for the programs "Normal" and "Wrinkle free". Cold A No Heat Drain / Spin Op ...
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Miele TOUCHTRONIC W 3039 - page 16
Final spin speed Program Normal Max spin Wrinkle-free High spin Sanitize Max spin Handwash Med spin Woolens High spin Silk Slow spin Custom Max spin Extra White Max spin Delicates Med spin Denim/Jeans High spin Dress shirts Med spin Pillows High spin Outerwear Med spin Table linens High spin Beach towels Max spin Express Max spin Drain / Spin Max s ...
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Miele TOUCHTRONIC W 3039 - page 17
5. Select an option ^ Select the desired Option with the respective button. Once an Option is selected, the indicator lights. See the "Program Guide" to determine which Option is selectable for each program. If an Option cannot be selected, the wash program does not permit it. Pre-wash For heavily soiled laundry or stubborn dried on stain ...
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Miele TOUCHTRONIC W 3039 - page 18
7. Add detergent Front loading washing machines require special high efficiency detergents . Closely follow the requirements of the detergent manufacturer. Use detergent according to the laundry soiling. Use less for smaller loads. Light soiling No soiling or stains are visible. Normal soiling Some visible soiling or a few light stains. Heavy soili ...
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Miele TOUCHTRONIC W 3039 - page 19
Using liquid detergent ^ Pull out the detergent dispenser drawer and add detergent to the compartments. You can not combine "Heavy soil" and use bleach in the same cycle. The "Heavy soil" function flushes away the bleach prematurely. ^ Close the detergent drawer. i Detergent for Heavy Soil ^ Only add detergent ( 1 / 3 of the tot ...
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Miele TOUCHTRONIC W 3039 - page 20
Using powder detergent Liquid detergent inserts come already inserted in the detergent compartments. To use powder detergent remove the inserts. ^ Remove the inserts from both compartments j and i . i Detergent for "Heavy Soil" ^ Only add detergent ( 1 / 3 of the total amount recommended) to the i compartment, if the "Heavy Soil" ...
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Miele TOUCHTRONIC W 3039 - page 21
You can use all high efficiency detergents which are formulated for household washing machines. Closely follow the requirements of the detergent manufacturer. Universal Color Delicate Bleach Normal X X X Wrinkle-free X X X Sanitize X Handwash X Woolens Detergent for wool Silk X Custom X X X Extra White X X Delicates X X Denim / Jeans X 1) X Dress s ...
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Miele TOUCHTRONIC W 3039 - page 22
Fabric softener Makes fabrics feel softer and reduces static cling in the dryer. Mild liquid starch A synthetic starch wash that gives fabrics some stiffness. Starch Gives the fabrics stiffness and volume. Dispensing fabric softener or liquid starch ^ Add the fabric softener, mild liquid starch or starch to compartment § . Do not exceed the maximu ...
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Miele TOUCHTRONIC W 3039 - page 23
8. Select Delay Start (if desired) Delay start allows you to delay the start of a program from 30 minutes up to a maximum of 24 hours. ^ Press the "Delay" button. Duration: 1:02 h MG G P G G GM MG G G G P GM Warm High spin ^ With every touch of the "Delay" button, the start is delayed longer. Press and hold to speed up the count ...
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Miele TOUCHTRONIC W 3039 - page 24
10. Activate the Child Lock (if desired) The Child Lock can be activated to prevent a child from canceling the program and opening the door at the end of a program. ^ Press and hold the "Heavy soil" button until the display shows: X Locked Deactivate the Child Lock ^ Press the "Heavy soil" button until the display shows: W Ready ...
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Miele TOUCHTRONIC W 3039 - page 25
Canceling a program A program can be canceled any time after the program start. ^ Press and hold the "Cancel" button until the display shows: Cancel The wash water will be drained away. To add or remove laundry ^ Open the drum door. To select another program The display requests the program selection. ^ Press the desired program button. I ...
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Miele TOUCHTRONIC W 3039 - page 26
Preparing your appliance for an extended vacation If you elect to turn off the water to your home for an extended period of time, please note that this may not be enough to reduce the risk of a leak. To be completely safe, you must turn off the water supply to each individual appliance. This means under the sink for a dishwasher, at the laundry bib ...
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Miele TOUCHTRONIC W 3039 - page 27
, Before cleaning or maintenance, disconnect the power supply by unplugging the unit or manually "tripping" the circuit breaker. , Do not use a hose to wash down the washer. Cleaning the exterior and control panel ^ Clean the exterior of the washer with a mild solution of non-abrasive detergent or soap and water, and wipe dry with a soft ...
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Miele TOUCHTRONIC W 3039 - page 28
^ Clean the siphon tube. 1 . Remove the siphon tube from the compartment § and rinse under warm water. Clean the pipe on which the siphon tube is attached. 2 . Replace the siphon tube. Clean the siphon tube and fabric softener channel more often when frequently using liquid starch. Liquid starch tends to stick. Cleaning the niche of the detergent ...
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Miele TOUCHTRONIC W 3039 - page 29
Quick guide Remove this guide for easy reference Please read all instructions, especially the "Important Safety Instructions", before using the washer. ...
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Miele TOUCHTRONIC W 3039 - page 30
1. Sort the laundry ^ Empty all pockets. ^ Sort the laundry by fabric and color. ^ Pretreat stains. 2. Turn on the washer ^ Press the "On/Off" button. The washer is turned on and the program indicators light. 3. Load the laundry ^ Press the "Door" button and load the laundry. ^ Close the drum door. To prevent damage to the door ...
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Miele TOUCHTRONIC W 3039 - page 31
6. Selecting an Option ^ Select the desired Option with the respective button. Once an Option is selected, the indicator lights. 7. Add detergent ^ Add detergent to the respective compartments. 8. Selecting Delay Start ^ Press the " m " delay start button. Start in: 1:02 h MG G P G G GM MG G G G P GM Warm High spin ^ With every touch of t ...
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Miele TOUCHTRONIC W 3039 - page 32
Program guide Sanitize Hot Very Warm Warm Cold No Heat Max spin High spin Med spin Slow spin Rinse hold No Spin Normal XX X XX X Wrinkle-free XXX X X X X Sanitize X X X X Handwash X X X X Woolens X X X X XXXX Silk X X X Custom X XXXXX X XXXXX Extra White X X X X Delicates X X X X XXX Denim / Jeans X XX X X Dress shirts X XX X XXX Pillows XX XX XX O ...
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Miele TOUCHTRONIC W 3039 - page 33
Cleaning the water inlet filters The washer has two water inlet filters to protect each inlet valve. These filters should be checked and cleaned if necessary every 6 months. This may need to be done more frequently with some water supplies. ^ Turn off the water supply. ^ Unscrew the inlet hose from the valve by turning the connector counter - clock ...
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Miele TOUCHTRONIC W 3039 - page 34
Clean the drain pump Occasionally, small objects (buttons, coins, etc.) may become trapped in the lint trap. If the machine does not drain completely, the lint trap should be checked to ensure that it is free of foreign objects. ^ Open the detergent dispenser drawer. ^ Remove the tool. ^ Press the "Door" button. ^ Open the access panel. T ...
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Miele TOUCHTRONIC W 3039 - page 35
, Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine ...
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Miele TOUCHTRONIC W 3039 - page 36
The display shows a fault message Issue Possible fault Fix 1) q Drain fault Check drain – The drain is blocked. – The drain hose is too high. – Clean the drain filter and the drain pump. – The maximum drain pump height is 3 ft (1m). p Water inlet fault Open water faucet – The water intake is blocked. Possible fault: – check if the water ...
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Miele TOUCHTRONIC W 3039 - page 37
General problems with the washer Issue Possible cause Solution The washer shakes during the spin cycle. The four feet are not resting evenly on the floor. Level the machine (see "Leveling the washer"). There are unusual sounds coming from the drain pump. There is no fault. Lapping sounds at the beginning and end of the drain process are n ...
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Miele TOUCHTRONIC W 3039 - page 38
Poor wash results Issue Possible cause Solution The wash does not come clean with liquid detergent. Liquid detergents do not contain bleaching agents. Fruit, coffee and tea stains cannot be effectively removed. – Use powdered bleach. – Do not put liquid detergent and stain remover together in the same wash compartment. Laundry has a gray, stick ...
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Miele TOUCHTRONIC W 3039 - page 39
The drum door cannot be opened Possible cause Solution The washer is not plugged in and/or not turned on. Plug the washer in and turn it on by pressing the "I-On/0-Off" button. The Child Lock is activated. Deactivate the Child Lock as described in the chapter "Using the washer - Activating the Child Lock". The door was not prope ...
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Miele TOUCHTRONIC W 3039 - page 40
Opening the door during a power failure or when the drain is blocked ^ Turn off the appliance with the "On / Off" button. Draining the wash water If the main drain hose is clogged, water will be retained in the machine (max. 6.5 gal [25 l]) . , Caution: If laundry has been washed at a high temperature, the water draining out of the machin ...
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Miele TOUCHTRONIC W 3039 - page 41
Opening the drum door , Always make sure the drum is stationary before reaching in to remove laundry. A moving drum is extremely dangerous. Door hinges on the right side ^ Insert a screwdriver into the notch of the left opening and pull downwards. The door will now open. Door hinges on the left side ^ Insert a screwdriver into the notch of the righ ...
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Miele TOUCHTRONIC W 3039 - page 42
Repairs In the event of a fault which you cannot fix yourself, please contact Technical Service using the information on the back of this manual. ^ Please quote the model and serial number of your appliance when contacting the Technical Service Department. Both can be found on the data plate visible above the front glass on the inside of the door. ...
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Miele TOUCHTRONIC W 3039 - page 43
Installation Instructions Information is subject to change. Please refer to our website to obtain the most current product specification, technical & warranty information. To prevent accidents and appliance damage read these instructions before installation or use. ...
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Miele TOUCHTRONIC W 3039 - page 44
Front view a Hot water intake hose b Cold water intake hose c Power cord d - g Drain hose (drain options shown i.e adjustable and removable elbows). h Control panel i Detergent dispenser drawer j Drum door k Access panel to lint trap and drain pump l Access panel for draining and opening the machine in case of emergency m Four height adjustable fee ...
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Miele TOUCHTRONIC W 3039 - page 45
Rear view a Lid excess end with transport grips b W-LAN communication module (optional accessory) c Power cord d Shipping struts with rotary protection e Water intake hoses f Drain hose Installation 41 ...
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Miele TOUCHTRONIC W 3039 - page 46
Installation site A concrete floor is the most suitable surface for the washer. Concrete floors are less prone to vibration during the spin cycle than wooden floors. Note: – The machine must be leveled and securely positioned. – To avoid vibration while spinning, the machine should not be installed on soft floor coverings. If the installation m ...
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Miele TOUCHTRONIC W 3039 - page 47
^ Turn the left shipping strut counterclockwise 90° with the enclosed combination wrench. ^ Pull out the shipping strut. ^ Turn the right shipping strut clockwise 90° with the enclosed combination wrench. ^ Pull out the shipping strut. Installation 43 ...
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Miele TOUCHTRONIC W 3039 - page 48
^ Close the holes with the rotary protectors, making sure to close the caps. ^ Fasten the shipping struts to the rear of the washer. Take care to insert the drill holes correctly, b , into the clamps, a . , Do not move the washer without the shipping struts in place. Installing the shipping struts ^ Reinstall the struts by reversing the "Remov ...
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Miele TOUCHTRONIC W 3039 - page 49
Leveling the washer To ensure smooth operation the washer must be level. Failure to level the machine can result in increased water and energy consumption as well as the washer "banging" in the spin cycle or "walking" across the floor during use. Adjust the four leveling feet The washer is leveled by adjusting the four feet. The ...
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Miele TOUCHTRONIC W 3039 - page 50
Installing the decor panel The door can be fitted with a customized door panel (optional accessory) to match the adjacent cabinets. Decor panel measures : Width 23 1 / 4 " (591 mm) Height 23 1 / 4 " (590 mm) Thick 1 / 16 "- 3 / 16 " (0.6 - 4 mm) ^ Open the door. ^ Unscrew the 4 screws at the top of the decor frame, and pull it f ...
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Miele TOUCHTRONIC W 3039 - page 51
Shortening the door panel The door panel can be shortened to match the height of the adjacent cabinetry. The measure X equals the space from the bottom of the washer door to the bottom of the adjacent cabinet. ^ Cut the bottom of the door panel with a jigsaw according to X . ^ Cut the side decor bars with a hacksaw. Installation ^ Open the door. ^ ...
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Miele TOUCHTRONIC W 3039 - page 52
Installation beneath a counter If a countertop is placed over the washer, at least a 1 / 4 " gap must be left between the top of the machine and bottom of the countertop; nothing should be within ½ "o fa n y side of the washing machine. The niche height should be 32 5 / 16 "t o 36 5 / 8 " (820 - 930 mm). Depending on your niche ...
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Miele TOUCHTRONIC W 3039 - page 53
Washer/ Dryer Stack The Miele washing machine can be installed as part of a washer-dryer stack in combination with a Miele tumble dryer. An appropriate "stacking kit*" is required. (* available from your Miele dealer or Miele.) Note: a Safety distance to the wall: minimum 13 / 16 "( 2c m ) b Height: Stacking kit with pull out shelf 6 ...
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Miele TOUCHTRONIC W 3039 - page 54
The washing machine can be connected to a portable water supply. A non-return valve is not needed unless required by building code. The washing machine has ½" (13 mm) pressure hoses with 3 / 4 " (19 mm) female hose thread connections. If there is no water hookup, contact a plumber to install a connection. Make sure that the sealing ring ...
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Miele TOUCHTRONIC W 3039 - page 55
Water connection ^ Connect the cold water intake hose (blue mark) to the cold water valve and the hot water intake hose (red mark) to the hot water valve. If the machine is being connected only to a cold water supply, both the hot and cold water intake hoses must be attached to the cold water valve through the use of a Y adapter (available at a har ...
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Miele TOUCHTRONIC W 3039 - page 56
Drainage The 5 ft (1.5 m) drain hose may be connected as follows: 1. Directly into a sink: hook the hose over the edge of the sink and secure it firmly (e.g. by tying the hose to the water faucet). 2. To a stand pipe: place the drain hose i n t oa1½ "( 4c m ) stand pipe and secure it firmly. 3. To a floor drain: The machine is equipped with a ...
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Miele TOUCHTRONIC W 3039 - page 57
GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appro ...
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Miele TOUCHTRONIC W 3039 - page 58
The display language can be changed at any time as long as no program is running. ^ Press the "Extended" button until the display shows: Language english B + OK ^ Select the desired language by pressing the left menu button " + ". Confirm with " OK ". The display is shown in the selected language. Setting the display l ...
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Miele TOUCHTRONIC W 3039 - page 59
Disposal of the packing material The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable. Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children, as they pose a danger of suffocation. Disposal of an appliance Old app ...
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Miele TOUCHTRONIC W 3039 - page 60
Alteration rights reserved / 2311 INFORMATION IS SUBJECT TO CHANGE. PLEASE REFER TO OUR WEBSITE TO OBTAIN THE MOST CURRENT PRODUCT SPECIFICATIONS, TECHNICAL & WARRANTY INFORMATION. M.-Nr. 06 911 021 / 06 ...
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