English dropdown-ico

Manual Aastra Pro 160

276 pages 0.42 mb
Download

Go to site of 276

Summary
  • Aastra Pro 160 - page 1

    41-001190-01 Revision 00 AastraLink 160 Release 1.1 May 2008 AastraLink Pro 160 Administrator Guide ...

  • Aastra Pro 160 - page 2

    *Aastra, Aastra T elecom, and the Aastra T elecom corporate logo are registered trademarks of Aastra T echnologies, Limited. AastraLink, AastraLink Pro, Aastr aLink Pro 160, and AastraLink Pro, Model 160 are trademarks of Aastra T elecom US Inc. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation. Ethernet is ...

  • Aastra Pro 160 - page 3

    41-001190-01 Rel. 1.1, Rev. 00 vii Preface About This Guide Introduction This guide provides informa tion about the AastraLin k Pro 160, and is intend ed for the system administrator who installs, configures, manages, maintains, and troubleshoots the unit. The AastraLink Pro 160 is a Linux-based hardware unit that hosts the Asterisk open source Pri ...

  • Aastra Pro 160 - page 4

    About This Guide viii 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Chapters in This Guide This guide contains the following chapters : For Go to Overview information about the AastraL ink Pro 160 Chapter 1 Instructions on using the AastraLink Web UI Chapter 2 Instructions on configuring IP phone user profiles Chapter 3 In ...

  • Aastra Pro 160 - page 5

    41-001190-01, Re l. 1.1, Rev. 00 iii Contents Chapter 1 Getting Started What Does the AastraLink Pr o 160 Do? ................... ............. ............. ............. ............. ..1-2 . How Do I Set Up My AastraLink N etwork? ... ...... ............. ............. ............. ............. ........ 1-5 . Required T asks ............ ..... ...

  • Aastra Pro 160 - page 6

    iv 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e V oicemail Menu ........................ ............. ............. ................ ............. ............. ... 2-20 Directory Menu ................... ................ ............. ............. ............. ................ ...... 2-21 Softkey Menu (Administrator P ...

  • Aastra Pro 160 - page 7

    41-001190-01, Re l. 1.1, Rev. 00 v Configuring User Groups .......... ............. ................ ............. ............. ................ ............. 3-15 . User Groups ....... ............. ................ ............. ............. ............. ................ ............. ...3-15 . Dial Plan for User Groups ............ .......... ...

  • Aastra Pro 160 - page 8

    vi 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Editing External Services Settings ..... ................ ............. ................. ............ .......... 4-27 . Send T est Email ..... ............. ............. ............ ................. ............. ............ .......... 4-30 Configuring Dial Plan Setting ...

  • Aastra Pro 160 - page 9

    41-001190-01, Re l. 1.1, Rev. 00 vii Configuring Auto-Attendant ............. ............. ................ ............. ............. ................ ...... 4-66 . How Auto-Attendant Works ................ ................ ............. ............. ................ .......... 4-67 . Settings for the Auto-Attendant . ............. ............ ...

  • Aastra Pro 160 - page 10

    Chapter 6 AastraLink F AQs How Does Network Addressing Work? ........... ............. ................ ............. ............. ........ 6-2 . How Does IP Phone Auto-Configuration Work? . ............. ............. ............. ............. ........ 6-2 . What is the Difference Between the Administ rator Phone and User Phones? ....... ...... ...

  • Aastra Pro 160 - page 11

    41-001190-01, Re l. 1.1, Rev. 00 ix Appendix A Remote Office Configur ation of the IP Phone (Phone-Side) Preparing T o Deploy Remote U ser Phones .................. ................ ................ ............. .... A-2 . Registering IP Phones At the Central Sit e .......... ............. ................ ............. ................ . A-4 . Co ...

  • Aastra Pro 160 - page 12

    ...

  • Aastra Pro 160 - page 13

    Overview 41-001190-01 Rel. 1.1, Rev. 00 1-1 Getting St art ed Chapter 1 Getting S t arted Overview Congratulations!! Y ou have purchased a highly functional, cost-ef fective, easy-to-use AastraLink Pro 160 for use in your Enterprise network. The AastraLink Pro 16 0 is Linux-based ha rdwa re that hosts the Asterisk open source Private Branch Exchang ...

  • Aastra Pro 160 - page 14

    What Does the AastraLin k Pro 160 Do? 1-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e What Does the AastraLink Pro 160 Do? The AastraLink Pro 16 0 provides fu ll PBX functionality , including: • Local SIP extensions, remote SIP users, SIP trunking • Flexible voicemail with visual voicemail menus • Operator console ...

  • Aastra Pro 160 - page 15

    What Does the AastraLink Pro 160 Do ? 41-001190-01 Rel. 1.1, Rev. 00 1-3 Getting St art ed Additional AastraLink Pro 160 fe atures/functionality includes: • Ability to generate call detail records (CDRs) for external billing applications. • Ability to store calling line ID (CLID) and calling name ID (CNID) in the missed calls and callers lis t. ...

  • Aastra Pro 160 - page 16

    What Does the AastraLin k Pro 160 Do? 1-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e • Ability for the Administ rator to reboot multiple phones via the W eb UI. • Display of AastraLink Pro 160 status from W eb UI during boot/reb oot. • Ability for Administrator to email Aast raLink status and system config/debug i ...

  • Aastra Pro 160 - page 17

    How Do I Set Up My AastraLink Network? 41-001190-01 Rel. 1.1, Rev. 00 1-5 Getting St art ed How Do I Set Up My AastraLink Network? This section describes what yo u need to do to set up your AastraLink network. It describes required tasks, as well as optional tasks. The figure below shows a typical Aastra Link Pro 160 network. An AastraLin k network ...

  • Aastra Pro 160 - page 18

    How Do I Set Up My AastraLink Network? 1-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Required T asks Setting up your AastraLink network is a th ree-step process as described below . Once you complete these three steps, the AastraLink Pro 160 and the Aastra IP phones on yo ur network are fully op erational, handling cal ...

  • Aastra Pro 160 - page 19

    What Does the Aastra Link Web UI Allow Me To Do? 41-001190-01 Rel. 1.1, Rev. 00 1-7 Getting St art ed What Does the AastraLink W eb UI Allow Me T o Do? As administrator , you can use the AastraLink Pro 160 W eb UI to: • Configure and manage y our own phone (make calls, handle ca lls, and enable features). • Configure and manage the IP p hones o ...

  • Aastra Pro 160 - page 20

    Can I Still Use the Phone UI? 1-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Enable phone features • Do Not Disturb • Call Forw arding • Find Me, Follow Me       Edit your Administrator preferences • Contact Information • V oicemail Preference • Change Password    Set phone prefere ...

  • Aastra Pro 160 - page 21

    AastraLink Pro 160 Eme rgency Call Support 41-001190-01 Rel. 1.1, Rev. 00 1-9 Getting St art ed AastraLink Pro 160 Emergency Call Support Because IP phones and data networks requ ire power to operate, they do not provide the fail-safe emer gency calling capa bility of a traditional analogue phone. The AastraLink Pro 160 supports emer gency calling ...

  • Aastra Pro 160 - page 22

    AastraLink Pro 160 Emergency Call Suppor t 1-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Emergency Call Sup port Import ant Notes Note: The AastraLink Pro 160 guarantees only one emergency call at a time. If multiple emergency calls are attempted, callers may receive a message stating that all circuits are busy . A ca ...

  • Aastra Pro 160 - page 23

    AastraLink Pr o 160 Hardware and Soft ware 41-001190-01 Rel. 1.1, Rev. 00 1-11 Getting St art ed AastraLink Pro 160 Hardware and Sof tware Hardware Requirement s Note: IP Phone Model 53i supp orts the 536M. IP phone Mo dels 55i, 57i, and 57i CT support the 536M and the 560M. Daisy-ch ained expansion modu les are not recognized by the AastraLink Pro ...

  • Aastra Pro 160 - page 24

    AastraLink Pro 160 Hardware and Softwa re 1-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Front of AastraLink Pro 160 Note: See “Monitoring the AastraLink S tatus LED” on page 7 -3 for additional LED descriptions. Back of AastraLink Pro 160 CF (Steady Green = booting. Flashing Red/Green = updating firmware Flashing ...

  • Aastra Pro 160 - page 25

    AastraLink Pr o 160 Hardware and Soft ware 41-001190-01 Rel. 1.1, Rev. 00 1-13 Getting St art ed Sof tware Requiremen t s The following table pro vides the minimum software you need to use the AastraLink Pro 160 W eb-based graphical user interfa ce (W eb UI). Users and Privileges The AastraLink Pro 160 supports two types of users: administrators an ...

  • Aastra Pro 160 - page 26

    Reference Do cumenta tion 1-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Reference Document ation For additional information ab out installing the AastraLi nk Pro 160, and installing and operating the Aastra IP phones in your network , see the following guides: • AastraLink Pr o 160 Quick S tart Adminstrator ’ s Gu ...

  • Aastra Pro 160 - page 27

    About this Chapte r 41-001190-01 Rel. 1.1, Rev. 00 2-1 Using the AastraLink Pro 160 Web UI Chapter 2 Using the AastraLink Pro 160 W eb UI About this Chapter Introduction This chapter describes how to use to th e AastraLink W eb UI to configure and manage the AastraLink Pro 160 and the Aastra IP phones on your network. T opics This chapter covers th ...

  • Aastra Pro 160 - page 28

    Accessing the Aa straLink Web UI 2-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Accessing the AastraLink W eb UI This section describes how to use your we b browser to acce ss the AastraLink Pro 160 W eb UI. Y ou can login as an administrator , or as a user , as follows: • Administrators have access privileges to all ...

  • Aastra Pro 160 - page 29

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-3 Using the AastraLink Pro 160 Web UI Figure 2-1. AastraLink W eb UI Login Menu ...

  • Aastra Pro 160 - page 30

    Accessing the Aa straLink Web UI 2-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Using Windows Explorer to Ac cess the AastraLink W eb UI The following procedure describes how to use W indows Explore r to access the AastraLink W eb UI. Note: Prior to using this method to discover the AastraLink on your network, the W ind ...

  • Aastra Pro 160 - page 31

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-5 Using the AastraLink Pro 160 Web UI Figure 2-2. My Network Places Window ...

  • Aastra Pro 160 - page 32

    Accessing the Aa straLink Web UI 2-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Administrator Menu Options When you are logged in as administrator , you can use the AastraLink W eb UI to configure your o wn phone, other Aastra IP ph ones, and the AastraLink d evice. The following illustration shows the AastraLink Main M ...

  • Aastra Pro 160 - page 33

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-7 Using the AastraLink Pro 160 Web UI The following illustration shows the Aastra Link Main Menu after a User logs in. A User menu displays th e My Phone menu and submenus only . Figure 2-4. AastraLink User Main Menu My Phon e Menu ...

  • Aastra Pro 160 - page 34

    Accessing the Aa straLink Web UI 2-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e The Administrator W eb UI is set up for easy navigation with various menus and a color -coded 3 level structure. The first level menus ( red ) are the main task/activity items ( My Phone, Users, Configuration, Maintenance ) . The first level ...

  • Aastra Pro 160 - page 35

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-9 Using the AastraLink Pro 160 Web UI The third level menus (white) are tabs wi thin the second level menus. These tabs change according to the sec ond level menu selected. The following illustrations show the tabbed items on the Configuration->System Menu and the Users->Defaul ...

  • Aastra Pro 160 - page 36

    Accessing the Aa straLink Web UI 2-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e The parameters you can configure are on the final level within the menu structure. My Phone/Prefer ences/My Profile Parameters Configurable Parameters Configuration/System/Date and T ime Parameters ...

  • Aastra Pro 160 - page 37

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-11 Using the AastraLink Pro 160 Web UI The following paragraphs describe the info rmation in the AastraLink Pro W eb UI, administrator menu structure. My Phone The My Phone menu displays the following submenus: •H o m e • V oicemail • Directory • Softkeys (Administrator ’ s ...

  • Aastra Pro 160 - page 38

    Accessing the Aa straLink Web UI 2-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e • Configure current call settings (do no t disturb, call forward, find-me follow-me) • V iew current Call List (calls placed and received by yo ur phone); delete specific entry or all entries from the Call List; select an entry to call ...

  • Aastra Pro 160 - page 39

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-13 Using the AastraLink Pro 160 Web UI Dialing from the W eb UI T o dial a number from your phone using the W eb UI, enter a phone number in the “ Dial a Number ” text box and click <Dial> . A message displays at the top of the screen indicating the number has been dialed. ...

  • Aastra Pro 160 - page 40

    Accessing the Aa straLink Web UI 2-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 3 Enable DND by clicking the “ On ” field. Disable DND by clicking the “ Off ” field. 4 Click <Save> to save the setting. AastraLink We b UI Ste p Action ...

  • Aastra Pro 160 - page 41

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-15 Using the AastraLink Pro 160 Web UI Configuring Call Forwarding By default, Call Forwarding is disabled on the administrator phone. Call Forwarding allows you to forward call s from the administrator phone to other specified numbers if the admi nistrator phone is in a specific sta ...

  • Aastra Pro 160 - page 42

    Accessing the Aa straLink Web UI 2-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Configuring Find-Me Follow-Me The Find-Me Follo w-Me feature on the ad mi nistrator phone allo ws you to specify other phone numbers that can be used to try to reach you (for example, your work phone number or your cell phone n umber), if a ...

  • Aastra Pro 160 - page 43

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-17 Using the AastraLink Pro 160 Web UI The <Edit Info> button allows you to edit your profile information if required. This is the same screen that displays for My Phone->Pr efer ences->My Pr ofile . Use the following procedure to co nfigure Find-Me Follow-Me on your phon ...

  • Aastra Pro 160 - page 44

    6 In the “ Second Preset ” field, select the type of number you want to use for Find-Me Follow-Me. V alid values are: • Extension •O t h e r (any other valid number such as, hom e pho ne, cell phone, or work phone) 7 In the “ Second Number ” field, enter the second extension or phone number you want to use for Find-Me Follow-Me. 8 Click ...

  • Aastra Pro 160 - page 45

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-19 Using the AastraLink Pro 160 Web UI Call List The call list is a list of calls placed and received by your phone. Y ou can sort the call list in ascending or descend ing order by clicking on the arrows at the top of each column. In the Number column, you can click on the symbol fo ...

  • Aastra Pro 160 - page 46

    Accessing the Aa straLink Web UI 2-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e The V oicemail Menu allows yo u to perform the following: • V iew and use visual voicemail (listen to, save, forward, delete your voicemail messages) V oicemail Menu ...

  • Aastra Pro 160 - page 47

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-21 Using the AastraLink Pro 160 Web UI The Director y Menu allows yo u to perform the following: • V iew your personal and corporate direct ory; add, delete, and se arch contacts as required. Directory Menu ...

  • Aastra Pro 160 - page 48

    Accessing the Aa straLink Web UI 2-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e The Softkey Menu allo ws you to configure th e softkeys on the administrato r phone. Softkeys function exactly like the hard keys on your phone, except they are programmable. When you press a softkey on your IP phone, an ac tion takes place ...

  • Aastra Pro 160 - page 49

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-23 Using the AastraLink Pro 160 Web UI Note: The operator softkeys only display on a per- line basis for the line provisioned as “Operator”. Reference For more information abou t Call Setting and Application t ype softkeys, see Chapter 3, the section, “Default Softkeys (Users M ...

  • Aastra Pro 160 - page 50

    Accessing the Aa straLink Web UI 2-24 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Operator Softkeys (Administrator Phone) The following table describes the Operator softkeys you can configure for the administrator or user phone co nfigured as the Operator . Operator softkeys only apply to those exte nsions that are desig ...

  • Aastra Pro 160 - page 51

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-25 Using the AastraLink Pro 160 Web UI Use the following procedure to configure a so ftkey on the administrator ph one. AastraLink We b UI Ste p Action 1S e l e c t My Phone->Softkeys. ...

  • Aastra Pro 160 - page 52

    Accessing the Aa straLink Web UI 2-26 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 2 Click on a pre-configured softkey to change the function of the key; or Click on an “ empty ” sof tkey to configure a function for that key . The following screen di splays. 3 In the “ Sof tkey T yp e ” field, select a softkey typ ...

  • Aastra Pro 160 - page 53

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-27 Using the AastraLink Pro 160 Web UI Softkeys for Expansion Modu les (Administrator Phone) Y ou add, edit, and delete softkeys for an expansion module attached to your IP phone the same way you do fo r the IP phone itself. See “Softkey Menu (Administrator Phone)” on page 2-22 . ...

  • Aastra Pro 160 - page 54

    Accessing the Aa straLink Web UI 2-28 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e The Preferences Menu allows yo u to perform the following: • Specify your email address, home phone number , cell phone number • Specify the la nguage to display on your phone. • Specify the ring tone that you want your phon e to use. ...

  • Aastra Pro 160 - page 55

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-29 Using the AastraLink Pro 160 Web UI Use the following procedure to specify your administrator profile. AastraLink We b UI Ste p Action 1S e l e c t My Phone->Preferenc es->My Profile. 2 In the “ Email ” field, enter the email address for the administrator . 3 In the “ ...

  • Aastra Pro 160 - page 56

    Accessing the Aa straLink Web UI 2-30 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e V oicemail The V oicemail screen allows you to se t your voicemail preferences for your administrator phone. Y ou can set whether or not you wan t voicemail notification by email, and if you want the phone to automatically ring to another e ...

  • Aastra Pro 160 - page 57

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-31 Using the AastraLink Pro 160 Web UI Use the following procedure to specify yo ur administrator voicemail preferences. AastraLink We b UI Ste p Action 1S e l e c t My Phone->Preferences-> V oicemail. 2 In the “ V oicemail Notification ” field, select whether or not an em ...

  • Aastra Pro 160 - page 58

    Accessing the Aa straLink Web UI 2-32 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Change Password The Change Password screen allows you to change your administrator password if required. Use the following procedure to ch ange your administrator password. AastraLink We b UI Ste p Action 1S e l e c t My Phone->Preferenc ...

  • Aastra Pro 160 - page 59

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-33 Using the AastraLink Pro 160 Web UI Users The Users menu displays th e IP phones curren tly registered in your AastraLink Pro 160 network (with extensions). The lis t of phones includes the Operator (or administrator) phone as well as all user phones. From the Users menu, you can ...

  • Aastra Pro 160 - page 60

    Accessing the Aa straLink Web UI 2-34 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Configuration The Configuration menu displays the c urrent system and n etwork managemen t settings. These settings apply to the AastraLink Pro 160 device. From the Configuration menu, you can view and/or configu re the following: • Speci ...

  • Aastra Pro 160 - page 61

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-35 Using the AastraLink Pro 160 Web UI • Configure SIP trunk s • Add/delete SIP direct inward dialing (DID) numbers • Configure AastraLink trunks • Configure Open and Closed Greetings for the interactive voice response system (IVR) (Auto-Attendant) • Configure a Custom Main ...

  • Aastra Pro 160 - page 62

    Accessing the Aa straLink Web UI 2-36 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Maintenance The Maintenance menu disp lays system information and p rovides options for maintaining the AastraLink Pro 160 device. From the Mainte nance menu , you can view and/or co nfigure the following: • V iew serial number of the Aas ...

  • Aastra Pro 160 - page 63

    Accessing the Aa straLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-37 Using the AastraLink Pro 160 Web UI • Backup the current AastraLink Pro 160 configuration into an “ .abf ” file stored on your PC to use later if required. • Restore a previously backed up AastraLink Pro 160 co nfiguration from an “. abf ” file stored on your PC. • R ...

  • Aastra Pro 160 - page 64

    ...

  • Aastra Pro 160 - page 65

    About this Chapte r 41-001190-01 Rel. 1.1, Rev. 00 3-1 Configuring Aastra IP Phone Profiles Chapter 3 Configuring Aastra IP Phone Profiles About this Chapter Introduction This chapter describes how you use the AastraLink W eb UI to configure profiles that apply to all of the Aast ra IP phones in your network. It prov ides instructions for managing ...

  • Aastra Pro 160 - page 66

    About this Chapte r 3-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Deleting a User Group page 3-24 Default Softkeys (Users Menu) page 3-25 Using the Default So ftkeys Menu (User Phone) page 3-26 Softkey T ypes (User Phone) page 3-27 Adding a Default Softkey (User Phone) page 3-33 Editing a Default Softkey (User Phone) p ...

  • Aastra Pro 160 - page 67

    Accessing the Users Men u 41-001190-01 Rel. 1.1, Rev. 00 3-3 Configuring Aastra IP Phone Profiles Accessing the Users Menu Y ou config ure Aastra IP phone profiles from the Users menu, shown b elow . Figure 3-1. Users Menu ...

  • Aastra Pro 160 - page 68

    Managing IP Phone Users 3-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Managing IP Phone Users Y ou manage Aastra IP phone users from the Users->User List Menu. From this menu, you can edit user profiles, delete users fro m your IP phone network, add new users an d phones, upload a pre-defined User List (. csv file w ...

  • Aastra Pro 160 - page 69

    Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-5 Configuring Aastra IP Phone Profiles Adding User Profiles and Phones Y ou can add new Users and phon es to your network by clicking the <Add Phones> button on the User List screen. Note: Adding users manually is provided as an altern ative mechanism to th e more usual method of auto-d ...

  • Aastra Pro 160 - page 70

    Managing IP Phone Users 3-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Y ou can add th e following Aastra IP pho ne user profile parameters: • Extension Specifies th e IP phone ex te nsion for this user . Y ou can specify any extension within the dial plan range you d efined for your network. By default, the first pho ...

  • Aastra Pro 160 - page 71

    Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-7 Configuring Aastra IP Phone Profiles • Outgoing Line Specifies which outgoing line this IP phone uses for outgoing calls. The term “outgoing line” refers to one of th e 6 FXO ports that are located on the back of the AastraLink device. The default is Any . Alternatively , you ca n spe ...

  • Aastra Pro 160 - page 72

    Managing IP Phone Users 3-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Use the following procedur e to add a user profile and phone to your network. AastraLink We b UI Ste p Action 1S e l e c t Users->User List 2 Click <Add Phon es> . The following screen displa ys. 3 In the Extension field, enter an extension ...

  • Aastra Pro 160 - page 73

    Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-9 Configuring Aastra IP Phone Profiles 5 In the Last Name field, enter the last name of the new user . 6 In the Password field, enter the password to assign to this new user’s phone. 7 In the Acco unt T ype field, select whether the user and us er ’s phone is an Administrator or User . 8 ...

  • Aastra Pro 160 - page 74

    Managing IP Phone Users 3-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Editing User Profiles An administrator can edit registered phones to change the i dentity of the user account associated w ith the phone. (For exa mple, the Administrator can edit the extension, users name, password, etc.). The fol lowing illustrati ...

  • Aastra Pro 160 - page 75

    Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-11 Configuring Aastra IP Phone Profiles Use the following procedure to edit a user profile. AastraLink We b UI Ste p Action 1S e l e c t Users->User List 2 Click on the extension for the us er profile you want to edit. The user profile appears. Y ou can edit personal information from th is ...

  • Aastra Pro 160 - page 76

    Managing IP Phone Users 3-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 5 If this user is al so the Operat or , click on the “Operator” check box. The first IP phone registered with th e AastraLink Pro 160 is registered as both an admini strator , and Operator , by default. 6 If you wish, specify a line (line 1 - li ...

  • Aastra Pro 160 - page 77

    Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-13 Configuring Aastra IP Phone Profiles Deleting User Profiles An administrator can delete a user prof ile associated with a registered phone. When you delete a User profile, all asso ciated information is deleted from the AastraLink Pro. (For example, the exte nsion, first name, last name, p ...

  • Aastra Pro 160 - page 78

    Managing IP Phone Users 3-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Use the following procedure to delete a user profile. AastraLink We b UI Ste p Action 1S e l e c t Users->User List 2 Click on the extension for the user pr ofile or profiles you want to edit. Note: Y ou can select an ind ividual user profile or ...

  • Aastra Pro 160 - page 79

    Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-15 Configuring Aastra IP Phone Profiles Configuring User Group s User Group s AastraLink Pro supports the ability for the Administrator to choose a subset of IP phone extensions which oper ate together as a group. Groups may be associated with unique configuration for incoming call routing, a ...

  • Aastra Pro 160 - page 80

    Configuring User Groups 3-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Virtua l Extension Numbers Groups use virtual extensio n numbers which do not hav e any restriction on their content (alphanumeric characters from 1 to 20). Although most customers may choose to use 1 or 2 digit numb ers for group virtual extensions ...

  • Aastra Pro 160 - page 81

    Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-17 Configuring Aastra IP Phone Profiles Creating Rules for User Group s When you create a user group, you config ure group-forwarding rules for the user group that determine what happens when an incoming call goes unanswered. The following table describes the paramete rs you can set to config ...

  • Aastra Pro 160 - page 82

    Configuring User Groups 3-18 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Ring T one Patterns In IP T elephony , different ringing patterns have dif ferent frequencies and cadences. Ring cadence is the ringing patt ern heard by the called party , before they pick up the c all. The IP phones u se the following Bellcore-spe ...

  • Aastra Pro 160 - page 83

    Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-19 Configuring Aastra IP Phone Profiles The following table identif ies the dif ferent Bellcore ring tone patterns and cadences. Bellcore T one Pattern ID Pattern Cadence Minimum Duration (ms) Nominal Duration (ms) Maximum Duration (ms) (St andard) 1 Ringing Silent 2s On 4s Of f 1800 3600 200 ...

  • Aastra Pro 160 - page 84

    Configuring User Groups 3-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Example of a User Group The following illustration shows an example of a configured User Group. In the illustration above, a User Group name d “ Support ” is defined with three members: Extension 200, John Smith Extension 201, Bob Jon es Extensi ...

  • Aastra Pro 160 - page 85

    Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-21 Configuring Aastra IP Phone Profiles So in the above configuratio n, when a call comes into the Support User Group at extension 5200, the phones at extension 20 0, 201, and 202 ring for at least 2 rings with a specific ring pattern identified fo r S upport. If the incoming call is not answ ...

  • Aastra Pro 160 - page 86

    Configuring User Groups 3-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 6 Select the method you wan t to use to be notified that a voicemail has been recorded for the user group, in the “V oicemail Notification ” field. V alid values are: • Off (default - disables voicemail notification) •E m a i l • Email wit ...

  • Aastra Pro 160 - page 87

    Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-23 Configuring Aastra IP Phone Profiles Editing a User Group Use the following procedure to edit a User Group that you have previously configured. 1 1 In the “ Group Membership ” field, do one of the following actions: • T o add individual users to th e group , click on the user name, t ...

  • Aastra Pro 160 - page 88

    Configuring User Groups 3-24 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Deleting a User Group W arning: If you delete a User Group, voicemails for the group become inaccessible (but are not removed). Therefore, you must ensure that the voi ce mailbox is emptied before a group is deleted. Use the following procedure to d ...

  • Aastra Pro 160 - page 89

    Default So ftkeys (Use rs Menu) 41-001190-01 Rel. 1.1, Rev. 00 3-25 Configuring Aastra IP Phone Profiles Default Sof tkeys (Users Menu) Y ou config ure softkey default settings from the Users->Default Softkeys menu . Figure 3-5. Default Sof tkeys Menu Shows which model Aastr a IP phone(s) “Empty” soft keys are not yet configured you are curr ...

  • Aastra Pro 160 - page 90

    Default Softkeys (Users Me nu) 3-26 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Using the Default Sof tkeys Men u (User Phone) Softkeys function exactly like the hard keys on your ph one, except they are programmable. When you press a softkey on your IP phone, an ac tion takes place. For example, when you press the DND s ...

  • Aastra Pro 160 - page 91

    Default So ftkeys (Use rs Menu) 41-001190-01 Rel. 1.1, Rev. 00 3-27 Configuring Aastra IP Phone Profiles Sof tkey T ypes (User Phone) Depending on the pho ne model you are co nfiguring, there are several dif ferent types of softkeys availab le for you to config ure for the IP phones on y our network. Each softkey ty pe performs a different function ...

  • Aastra Pro 160 - page 92

    Default Softkeys (Users Me nu) 3-28 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Call Settings Sof tkeys (User Phone) The table below describes the call settings softkeys you can configure for the Aastra IP phones on your AastraLink network. The table describes each softkey type, function, label, and value (where applicab ...

  • Aastra Pro 160 - page 93

    Default So ftkeys (Use rs Menu) 41-001190-01 Rel. 1.1, Rev. 00 3-29 Configuring Aastra IP Phone Profiles Directed Call Pickup Allows you to intercept - or pickup - a call on a monitored extension. When you press the DCP softkey , your IP phone displays a list of currently ringing numbers. Y ou select the call you want to “pickup“ (intercept) fr ...

  • Aastra Pro 160 - page 94

    Default Softkeys (Users Me nu) 3-30 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Page All Indicates the key is configured a s a Paging key . Pressing this key initiates an immediate multicast RTP stream to the pre-configured multicast group address provisioned by the AastraLink Pro 160. n/a n/a T ransfer Allows you to tra ...

  • Aastra Pro 160 - page 95

    Default So ftkeys (Use rs Menu) 41-001190-01 Rel. 1.1, Rev. 00 3-31 Configuring Aastra IP Phone Profiles Application Sof tkeys (User Phone) The following table describes the applicat ion softkeys you can configure for the Aastra IP phones on your Aas traLink network. Sof tkey T ype Function Services Displays the Services list. From the Services lis ...

  • Aastra Pro 160 - page 96

    Default Softkeys (Users Me nu) 3-32 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Call List Allows you to access the Recent Calls list. Relay Allows an operator/user to monitor an external device (such as a locked entrance door), and use a soft key to change the status of the device (unlock the door) when an alarm is trigg ...

  • Aastra Pro 160 - page 97

    Default So ftkeys (Use rs Menu) 41-001190-01 Rel. 1.1, Rev. 00 3-33 Configuring Aastra IP Phone Profiles Note: When you add or delete a soft key , the changes to your IP phone are usually dynamic. However , some softkey types (BLF , for example) re quire you to restart the phone in order for the changes to take affect. Adding a Default Sof tkey (Us ...

  • Aastra Pro 160 - page 98

    Default Softkeys (Users Me nu) 3-34 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Deleting a Default Sof tkey (User Phone) Use the following proc edure to delete a default softkey fro m the Aastra IP phones on network . 4 Select a different “Sof tkey T ype” from the p ull-down menu . 5 Click <Save> to save your c ...

  • Aastra Pro 160 - page 99

    Default So ftkeys (Use rs Menu) 41-001190-01 Rel. 1.1, Rev. 00 3-35 Configuring Aastra IP Phone Profiles Sof tkeys for Expansion Modules (User Phone) Y ou add, edit, and delete softkeys for an expansion module attached to your IP phone the same way you do for the IP phone itself. See “Adding a Default Softkey (User Phone)” on page 3-33 , “Edi ...

  • Aastra Pro 160 - page 100

    Default Softkeys (Users Me nu) 3-36 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Restoring Default Sof tkeys Back to Factory Settings Use the following procedure to set the de fault softkeys back to their original, factory default settings. AastraLink We b UI Ste p Action 1S e l e c t Users->Default SoftKeys 2 Select w ...

  • Aastra Pro 160 - page 101

    About this Chapte r 41-001190-01 Rel. 1.1, Rev. 00 4-1 Configuring AastraLink Pro 160 System and Network Parameters Chapter 4 Configuring AastraLink Pro 160 System and Network Parameters About this Chapter Introduction This chapter describes how to configure AastraLink Pro 16 0 system and netw ork management parameters. These parameters apply to th ...

  • Aastra Pro 160 - page 102

    About this Chapte r 4-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Editing Local Service Settings page 4-19 Editing External Servi ces Settings page 4-27 Configuring Dial Plan Settings page 4-31 Local Dial Plan page 4-32 S tar C odes page 4-33 S pecifying Dial Plan Settings page 4-33 Configuring Overhead Paging page 4-35 ...

  • Aastra Pro 160 - page 103

    Accessing the Configuration Men u 41-001190-01 Rel. 1.1, Rev. 00 4-3 Configuring AastraLink Pro 160 System and Network Parameters Accessing the Configuration Menu Y ou conf igure all system and network parameters for the AastraLi nk Pro 160 from the Configuration menu, shown below . Figure 4-1. AastraLink W eb UI Configuration Menu ...

  • Aastra Pro 160 - page 104

    Configuring System Settings 4-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring System Settings Y ou configure AastraLink Pro 160 system settings from the Configuration-> System Settings menu . S pecifying Regional Settings Use the following procedure to specify re gional settings for your AastraLink Pro 160. Aa ...

  • Aastra Pro 160 - page 105

    Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-5 Configuring AastraLink Pro 160 System and Network Parameters 3T h e “ T ime Zone ” field is disabled by default, until you select a country in S tep 2. Select a Time Zo ne that maps to your location. Default is “Select a country”. V alid values are: AastraLink We b UI Ste p Acti ...

  • Aastra Pro 160 - page 106

    Configuring System Settings 4-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 4 S pecify the <Date Form at> for your Aastra IP phones. Default format is <Month ><Y ear> . V alid formats are: 5 S pecify the <Time Fo rmat>. Default is 12 ho ur . V alid values are: • 12 hour • 24 hour 6 S pecify the ...

  • Aastra Pro 160 - page 107

    Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-7 Configuring AastraLink Pro 160 System and Network Parameters 7 T o support additional languag es fo r the auto-attendant a nnouncement, click on any of the following parameters. Only the system languag e set by the administrator during initial greenfield configuration is enabled by defa ...

  • Aastra Pro 160 - page 108

    Configuring System Settings 4-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide S pecifying the Date and Ti me If automatic time and date were enabled du ring the initial administrator setup of the system (default set to yes during initial setup), the AastraLink Pro 160 uses the Network T ime Protocol (NTP) to synchron ize its ...

  • Aastra Pro 160 - page 109

    Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-9 Configuring AastraLink Pro 160 System and Network Parameters Configuring the Music On Hold Option The AastraLink provides a defau lt audio f ile for the Music on Hold feature. Y ou have the option to upload a custom audio file for Music on Ho ld. The audio file format must be as follows ...

  • Aastra Pro 160 - page 110

    Configuring System Settings 4-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Push Button T r igger Input or Relay Output The AastraLink inclu des two optional, programmable featur es - Push Button T rigger Inpu t and Relay Output - that allow you monitor and/or change the status of external devices connected to ...

  • Aastra Pro 160 - page 111

    Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-11 Configuring AastraLink Pro 160 System and Network Parameters Y ou may want to configure the Push Butto n T rigger fe ature and the Rela y feature to operate with the same external devi ce. For example, su ppos e you want the Operator to monitor and control a locked entrance door . In t ...

  • Aastra Pro 160 - page 112

    Configuring System Settings 4-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 In the “Push Button Alert T ext” field , specify a custom alert text message. The default text message is: “ The Push Button ha s been pressed .” 4 (optional) The AastraLink Pro has a defaul t mess age announcemen t that announces after ...

  • Aastra Pro 160 - page 113

    Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-13 Configuring AastraLink Pro 160 System and Network Parameters Configuring Visual V oicemail Settings Use the following procedure to configur e visual voicemail setting parameters. AastraLink We b UI Ste p Action 1S e l e c t Configuration-> V oicemail. 2 T o specify a maximum length ...

  • Aastra Pro 160 - page 114

    Configuring System Settings 4-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Note: There is a system-wide limit for voicemail storage on the CompactFlash (CF) card. The limit is calculated by measuring the current free sp ace of the CF card, subtracting 100MB required for working space by system upgr ade, logs and back ups ...

  • Aastra Pro 160 - page 115

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-15 Configuring AastraLink Pro 160 System and Network Parameters Configuring Network Settings Y ou config ure AastraLink Pro 160 network setting s from the Configuration->Net work->Local Network menu shown below . Figure 4-2. Local Network Menu ...

  • Aastra Pro 160 - page 116

    Configuring Network Sett ings 4-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Editing Local Network Settings The Local Network parameters you ca n specify for the AastraLink Pro 160 include: • Host Name Name currently ass igned to your AastraLin k Pro 160 device. Y ou can re name the device during initial installation a ...

  • Aastra Pro 160 - page 117

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-17 Configuring AastraLink Pro 160 System and Network Parameters • Gateway Default Gateway IP Address ass igned to your AastraLink Pro 160. • DNS Server 1 IP Address of the Domain Name Server (DNS) server 1. • DNS Server 2 IP Address of DNS server 2. Use the following procedure to ...

  • Aastra Pro 160 - page 118

    Configuring Network Sett ings 4-18 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 T o specify a Domain name, enter the name in the “Domain” field. 4 DHCP is enabled by default. T o disable it DHCP , click on “ Use DHCP ” to uncheck the bo x. Note: If you disable DHCP , then you must st atically configure the fo llow ...

  • Aastra Pro 160 - page 119

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-19 Configuring AastraLink Pro 160 System and Network Parameters Editing Local Service Settings Y ou configure AastraLink Pro 16 0 local service settings from the Configuration->Local Services menu shown below . Figure 4-3. Local Services Me nu ...

  • Aastra Pro 160 - page 120

    Configuring Network Sett ings 4-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide The Local Services parameters you can specify for the AastraLink Pro 160 include: • Remote Office Enables/disables remote access support on the AastraLink Pro 160. Default is Off. Y ou only need to enable this field if you d eploy and support ...

  • Aastra Pro 160 - page 121

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-21 Configuring AastraLink Pro 160 System and Network Parameters — The AastraLink is installed behind a UPnP enabled ro uter , but the AastraLink Pro 160 do es not currently sup port the router model. When this parameter is set to Disable (t he default), in order for the AastraLink to ...

  • Aastra Pro 160 - page 122

    Configuring Network Sett ings 4-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide • HTTP Port Range Specifies the HTTP port range (of fset from the HTTP Port S tart ) used to support remote of fice IP phone UI and W eb UI connections. Default is 100. If UPnP is not enabled, then the only HTTP port that must be forwarded fro ...

  • Aastra Pro 160 - page 123

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-23 Configuring AastraLink Pro 160 System and Network Parameters • SIP Registration Expiration Specifies the time, in seconds, that the SIP phone and AastraLink S IP trunks use for their SIP registration renewal timer . Usually no change is required for this parameter , but some SIP tr ...

  • Aastra Pro 160 - page 124

    Configuring Network Sett ings 4-24 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Remote Office Support If you are installing and supporting Aast ra IP phones at a remote sit e - for example, a home office - you need to enable remote of fice support on the AastraLink Pro 16 0. Note the following informatio n about ...

  • Aastra Pro 160 - page 125

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-25 Configuring AastraLink Pro 160 System and Network Parameters Use the following procedure to configur e AastraLink remote of fice support. AastraLink We b UI Ste p Action 1S e l e c t Configuratio n->Network-> Local Serv ices. 2 The “Remote Office” field is disabled by defau ...

  • Aastra Pro 160 - page 126

    Configuring Network Sett ings 4-26 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 4 Depending on whether or not you enabl ed UPnP , specify an y other required Local Services parameters, as described on pag e 4-21 . Default values for eac h field are as follow s: • External Gateway IP <blank> • HTTP Port St art 5151 ...

  • Aastra Pro 160 - page 127

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-27 Configuring AastraLink Pro 160 System and Network Parameters Editing External Services Settings Depending on your network requirements, administrato rs can configure external services for the AastraLink Pro 160. The External services parameters you can specify for the AastraLink Pro ...

  • Aastra Pro 160 - page 128

    Configuring Network Sett ings 4-28 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide •S M T P R e l a y A d d r e s s Simple Mail T ransfer Protocol (SMT P) is the standard used for email transmissions across IP networks. The AastraLink Pro 160 is capable of acting as its own Mail T ransfer Agent (M T A) for SMTP email. By def ...

  • Aastra Pro 160 - page 129

    Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-29 Configuring AastraLink Pro 160 System and Network Parameters • SMTP Password (If server authentication enabled) The SMTP Password specifies the password for SMTP account authentication. • SMTP Account (If server authentication enabled) The SMTP Account specifies the FROM: email a ...

  • Aastra Pro 160 - page 130

    Configuring Network Sett ings 4-30 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Send T est Email After you configure and save th e SMTP settings at the location, Configuration->Network->External Service s, you can test the settings to make sure they work correctly by clicking the <Send T est Email> button. Click ...

  • Aastra Pro 160 - page 131

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-31 Configuring AastraLink Pro 160 System and Network Parameters Configuring Dial Plan Settings Y ou configure AastraLink Pro 160 dial plan settings from the Configuration->DialPlan menu sh own below A dial plan describ es the number and pattern of digits that a user dials to reach a ...

  • Aastra Pro 160 - page 132

    Configuring Dial Plan Settings 4-32 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Local Dial Plan T able 4-1 des cribes the AastraLink Pro 160 Dialplan Numbers and Directory Numbers. T able 4 -1. AastraLink Pro 160 Dialplan DialPlan Numbers Director y Number s 0 0 Operator 1 Abbreviated Dialing 00 through 99 2* Extn 2xx/2xxx ...

  • Aastra Pro 160 - page 133

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-33 Configuring AastraLink Pro 160 System and Network Parameters Star C o de s T able 4-2 des cribes the AastraLink Pro 160 star codes implemented. T able 4 -2. AastraLink Pro 160 S tar-Co des S pecifying Dial Plan Settings Use the following procedure to specify dial plan settings for t ...

  • Aastra Pro 160 - page 134

    Configuring Dial Plan Settings 4-34 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 After a caller p arks a call, the extension of the call er who parked the call will ring again to remin d them that they put a call on park. In the “ Parked Call Timeout” field, enter the time, in seconds, that the AastraLink Pro 160 wait ...

  • Aastra Pro 160 - page 135

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-35 Configuring AastraLink Pro 160 System and Network Parameters Configuring Overhead Paging The AastraLink Pro 16 0 has an ov erhead paging jack (lo cated on the back of the device) that you can directly connect to an amplifier in order to support overhead paging. T o a ccess the pager ...

  • Aastra Pro 160 - page 136

    Configuring Dial Plan Settings 4-36 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring an Emergency Dial Plan Public telephone networks in countries ar ound the world have a single emer gency telephone number (emergency services numb er) , that allows a caller to contact local emergency services for assistance when re ...

  • Aastra Pro 160 - page 137

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-37 Configuring AastraLink Pro 160 System and Network Parameters Configuring Barred Numbers Barred numbers are blocked PSTN number s that cannot be dialed from the AastraLink Pro 160. Y ou can use the W eb UI to specify a barred numbers list for the IP phones on your network. The b arre ...

  • Aastra Pro 160 - page 138

    Configuring Dial Plan Settings 4-38 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Adding a Barred Number Use the following procedure to specify a barred number for the AastraLink Pro 160. Deleting a Barred Number Use the following procedure to delete a barred number fro m the AastraLink Pro 160 barred number list . AastraLin ...

  • Aastra Pro 160 - page 139

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-39 Configuring AastraLink Pro 160 System and Network Parameters Configuring Private Lines Private lines are lines res erved for a desi gnated, VIP user (for example, the CEO or local manager). Y ou configure a private lin e to ensure that the user always has a direct line available. Y ...

  • Aastra Pro 160 - page 140

    Configuring Dial Plan Settings 4-40 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Outgoing Private Lines Use the following procedure to co nfigure an outgoing private line. AastraLink We b UI Ste p Action 1S e l e c t Users->User List 2 Click on the extension for which you want to assign a private ou tgoing li ...

  • Aastra Pro 160 - page 141

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-41 Configuring AastraLink Pro 160 System and Network Parameters Configuring Abbreviations The AastraLink Pro 16 0 allows you to define a list of abbreviated numbers to be used as a shortcut when d ialing from a phone connected to the AastraLink Pro. These are numbers that are frequentl ...

  • Aastra Pro 160 - page 142

    Configuring Dial Plan Settings 4-42 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Examples of Abbreviated Num ber Configurations The following examples illustrate the configuration of abbreviated numbers. Example 1 The first illustration below shows call barring as 91* so that external long distance is blocked. The second il ...

  • Aastra Pro 160 - page 143

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-43 Configuring AastraLink Pro 160 System and Network Parameters Example 2 The first illustration shows an abbreviation of 1+10 added, whic h routes to phone number 7165300. This is an inter -offi ce AastraLin k trunk call to call group 300 using AastraLink trunk number 1. This is acces ...

  • Aastra Pro 160 - page 144

    Configuring Dial Plan Settings 4-44 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Abbreviated Numbers Use the following procedure to co nfigure an abbreviated n umber . AastraLink We b UI Ste p Action 1S e l e c t Configuration->Dial Plan->Abbreviation s. 2 Click <Add Abbr eviation>. 3 In the Abbrevia ...

  • Aastra Pro 160 - page 145

    Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-45 Configuring AastraLink Pro 160 System and Network Parameters Editing Abbreviated Numbers Use the following procedure to edit an abbreviated number . AastraLink We b UI Ste p Action 1S e l e c t Configuration->Dial Plan->Abbreviation s. 2 In the Abbreviation column, click on th ...

  • Aastra Pro 160 - page 146

    Configuring Dial Plan Settings 4-46 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Deleting Abbreviated Numbers Use the following procedure to delete an abbreviated number . AastraLink We b UI Ste p Action 1S e l e c t Configuration->Dial Plan->Abbreviation s. 2 In the Abbreviation column, place a check mark in the box ...

  • Aastra Pro 160 - page 147

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-47 Configuring AastraLink Pro 160 System and Network Parameters Configuring V oIP Settings Y ou config ure AastraLink Pro 160 V o ic e over IP (V oIP) settings from the Configuration->V oIP menu shown below . Figure 4-6. V oice-Over-IP Menu ...

  • Aastra Pro 160 - page 148

    Configuring VoIP Settings 4-48 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide From the V oIP menu, you can configure: • “SIP T runking” on page 4-48 • “SIP Direct Inward Dialing (DID)” on page 4-55 • “AastraLink T runking” on page 4-58 The following paragraph s describe each of these types of V oIP configura ...

  • Aastra Pro 160 - page 149

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-49 Configuring AastraLink Pro 160 System and Network Parameters Calling party identification The AastraLink Pro 160 SIP phones automat ically disp lay the calling party name and number (CLID) when an incoming SIP call is received on a registered trunk, using the FROM: address received in th ...

  • Aastra Pro 160 - page 150

    Configuring VoIP Settings 4-50 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide On the V oIP Menu scree n, clicki ng on a dial prefix in the “ Dial Prefix ” column displays the following SIP tr unk configuration scree n: The parameters you can specify for SIP T runking are: •L o c a l Local enables/disables SIP trunking t ...

  • Aastra Pro 160 - page 151

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-51 Configuring AastraLink Pro 160 System and Network Parameters •R e g i s t r a r P o r t Supplied by your serv ice provider . Speci fies the port number of the remote device (registrar server) on which SI P communications are received. By default this is set to 5060. • Username Suppli ...

  • Aastra Pro 160 - page 152

    Configuring VoIP Settings 4-52 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Adding a SIP T runk Use the following procedure to add a SI P T runk to the AastraLink Pro 16 0. AastraLink We b UI Ste p Action 1S e l e c t Configuration-> V oIP->SIP T runking 2 T o enable SIP trunking, set Local to <On> 3 S pecify th ...

  • Aastra Pro 160 - page 153

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-53 Configuring AastraLink Pro 160 System and Network Parameters Clearing a SIP T runk Y ou can delete a specific SIP trunk config uratio n or all SIP trunk configura tions from the AastraLink Pro us ing the <Clear > button on the “ SIP T runking ” menu. Use the following procedure ...

  • Aastra Pro 160 - page 154

    Configuring VoIP Settings 4-54 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 6 Click <Clear> . The following message displays: “Are you sure you woul d like to delete the selected items?” 7 Click YES to delete all SIP trunks.” All the SIP trunk configurations are deleted from the AastraLin k Pro 160. AastraLink W ...

  • Aastra Pro 160 - page 155

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-55 Configuring AastraLink Pro 160 System and Network Parameters SIP Direct Inward Dialing (DID) An administrator can provide SIP Direct Inward Dialing (DID) prefixes for SIP trunks. Direct Inward Dia ling (DID) is a service of a local phone company that provides a block of telephone numbers ...

  • Aastra Pro 160 - page 156

    Configuring VoIP Settings 4-56 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Adding a SIP DID Use the following procedure to add a SIP DID to the AastraLink Pro 160. Deleting a SIP DID Use the following procedure to delete a SIP DID from the AastraLink Pro 160. AastraLink We b UI Ste p Action 1S e l e c t Configuratio n-> ...

  • Aastra Pro 160 - page 157

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-57 Configuring AastraLink Pro 160 System and Network Parameters Deleting All SIP DIDs 5I n t h e “DID Prefix” check box, place a check mark in the box to select ALL SIP DIDs. 6 Click <Delete Se lected DID Prefixes> . The following message displays: “Are you sure you woul d like ...

  • Aastra Pro 160 - page 158

    Configuring VoIP Settings 4-58 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide AastraLink T runking Y ou enab le AastraLink trunking to supp ort internetworking between Aastra IP phone networks. For example, if y ou have an of fice in Atlanta, in Boston and in Chicago, you ca n configure AastraLi nk trunks between the offices ...

  • Aastra Pro 160 - page 159

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-59 Configuring AastraLink Pro 160 System and Network Parameters When you enable AastraLink trun king, yo u assign a unique access digit to each AastraLink device in your network. Fo r example, suppose you assign the access digit 1 to the AastraLink in the Boston of fice. Then, the dial pref ...

  • Aastra Pro 160 - page 160

    Configuring VoIP Settings 4-60 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide • Currently , global phone directory synchronization be tween AastraLink Pro 160 devices is not supported. Therefor e, users can access phone directorie s for their local AastraLink IP phone network only . • AastraLink trunkin g requires a flat ...

  • Aastra Pro 160 - page 161

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-61 Configuring AastraLink Pro 160 System and Network Parameters Based on these parameters defined by the administra tor , the dial prefix for each AastraLink network in this example is as follows: dial prefix Atlanta = 7 + 0 + (number) dial prefix Boston = 7 + 1 + (number) dial prefix Chica ...

  • Aastra Pro 160 - page 162

    Configuring VoIP Settings 4-62 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Note the following examples: • Figure 4-8 shows the Atlanta /Boston, and Atlanta /Chicago trunks. • Figure 4-9 shows the Boston/Atlanta, and Bo ston /Chicago trunks. • Figure 4-10 shows the Chicago/Atlanta, and Chicago/Boston trunks. Figure 4- ...

  • Aastra Pro 160 - page 163

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-63 Configuring AastraLink Pro 160 System and Network Parameters Figure 4-9. T runks Between Boston/Atlant a and Boston/Chic ago Boston to Atlant a Boston to Chicago ...

  • Aastra Pro 160 - page 164

    Configuring VoIP Settings 4-64 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 4-10. T runks Between Chicago/Atlant a and Chicago/Boston Chicago to Atlant a Chicago to Boston ...

  • Aastra Pro 160 - page 165

    Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-65 Configuring AastraLink Pro 160 System and Network Parameters Use the following procedure to enable AastraLink trunkin g between two AastraLink Pro 160 devic es. AastraLink We b UI Ste p Action 1S e l e c t Configuration->V oIP->AastraLink T run ks 2 Click the Dial Prefix that match ...

  • Aastra Pro 160 - page 166

    Configuring Auto-Attendant 4-66 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Auto-Attendant Y ou config ure Auto-Attend ant parameters from the Confi guration->Auto-Attend ant menu shown below . The screen below ha s no user group s configured on the AastraLink Pro 160. Figure 4-1 1. Auto-Atte ndant Menu with ...

  • Aastra Pro 160 - page 167

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-67 Configuring AastraLink Pro 160 System and Network Parameters If you have User Groups config ured on the AastraLink Pro 160, the Auto-Attendant screen di splays as shown be low . Figure 4-12. Auto-Attendant Menu with User Group How Auto-Attendant W orks The Auto-Attendant feature allows ...

  • Aastra Pro 160 - page 168

    Configuring Auto-Attendant 4-68 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide When callers reach the Auto-Attendant, they are prompted to do one of the following actions: • Select a language to enab le while using Auto-Attendant features (if more than one language is available; default is English) • Enter the extension o ...

  • Aastra Pro 160 - page 169

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-69 Configuring AastraLink Pro 160 System and Network Parameters The Open Hour Sett ings and Cl osed Hour Setti ngs allow the administrator to select the hours for which the Auto-Atte ndant handles calls. These parameters also allow you to record a custom gr eeting as required. For example, ...

  • Aastra Pro 160 - page 170

    Configuring Auto-Attendant 4-70 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 In the “ Dial-by-Name ” field, select the method you want the Auto-Attendant to use when an incoming caller needs to dial by name to reach the calling party . V alid values are: • Disabled •L a s t N a m e (default) • First Name Note: I ...

  • Aastra Pro 160 - page 171

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-71 Configuring AastraLink Pro 160 System and Network Parameters 8 T o upload a greeting fi le that plays during open office hours, do the following: • Click on <Browse> for the “Upload Open Gree ting” field. Browse to the location on the server where th e . wav file is stored, ...

  • Aastra Pro 160 - page 172

    Configuring Auto-Attendant 4-72 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 14 T o upload a greeting file th at plays during closed office hours, do the following: • Click on <Browse> for the “Upload Closed Greeting” field. Browse to the location on the server where th e . wav file is stored, that cont ains the ...

  • Aastra Pro 160 - page 173

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-73 Configuring AastraLink Pro 160 System and Network Parameters Custom K ey Message 21 In the " Select Lang uage " field, select the language for which you want to modify the Custom Key Message. V alid values are: English , French , and Sp an is h (default is English ). 22 The Au ...

  • Aastra Pro 160 - page 174

    Configuring Auto-Attendant 4-74 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 27 The Auto-Attendant has a built in defa ult language greeting that plays using the system languag e. T o specify a custom language greeting using English, French, and S panish, do the following : • Click on <Record Custo m> for the “Lan ...

  • Aastra Pro 160 - page 175

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-75 Configuring AastraLink Pro 160 System and Network Parameters Schedule for the Auto-Attendant By default, the Auto-Attendant hours are se t to open at 9:00 A.M. and close at 5:00 P .M for the business days of Monday through Friday . Saturday and Sunday are closed hours. Calls that come i ...

  • Aastra Pro 160 - page 176

    Configuring Auto-Attendant 4-76 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 4-14. Auto-Attendant Schedule (t imes) ...

  • Aastra Pro 160 - page 177

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-77 Configuring AastraLink Pro 160 System and Network Parameters The following illustration shows the scheduling flow in the Auto-Attendant. ...

  • Aastra Pro 160 - page 178

    Configuring Auto-Attendant 4-78 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Use the following procedure to specify the Auto-Atte ndant sc hedule. AastraLink We b UI Ste p Action 1S e l e c t Configuration-> Auto-Attendant-> Schedule 2 T o begin edi ting the Auto -Attendant schedule, cli ck on one of the days of th e ...

  • Aastra Pro 160 - page 179

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-79 Configuring AastraLink Pro 160 System and Network Parameters Holidays for the Auto-Attendant By default, there are no holidays scheduled in the Auto-Attendant. Holidays are treated as days during which the regular schedule should be overridden with a custom setting for open/closed hours ...

  • Aastra Pro 160 - page 180

    Configuring Auto-Attendant 4-80 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 4-16. S pecifying Auto-Attendan t Holidays Note: Holidays are assumed to ha ve annual repetition (i.e. most s ecular calendar holidays in USA) so are essentially configured as repeating every 12 months. Where holiday s repe at on irregular d ...

  • Aastra Pro 160 - page 181

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-81 Configuring AastraLink Pro 160 System and Network Parameters Deleting a Holiday from the Auto-Attendant Use the following procedure to add a ho liday to the Auto-A ttendant schedule. 3 S pecify a name for the ho liday in the “ Holiday Name” field. For example, Christmas. 4 Select th ...

  • Aastra Pro 160 - page 182

    Configuring Auto-Attendant 4-82 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Custom Recordings Y ou can create custom recordings (for open and closed hours, Main Menus, key messages, language greetings) for the Au to-Attendant if required. Incoming callers hear these custom recordin gs when accessing and using the Auto-Atte ...

  • Aastra Pro 160 - page 183

    Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-83 Configuring AastraLink Pro 160 System and Network Parameters Use the following procedure to specify a custom recording. AastraLink We b UI Ste p Action 1S e l e c t Configuration-> Auto-Attendant-> Settings 2 T o specify a custom recording, click on <Recor d Custom> for the ...

  • Aastra Pro 160 - page 184

    Configuring Audio Sett ings (Tun ing Wizard) 4-84 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Audio Settings (T uning Wizard) Y ou config ure and refine audio parameters using the T uning W izard, located on the Configur ation->Regional Settings menu show n below . Figure 4-17. Regional Settin gs Menu Click ...

  • Aastra Pro 160 - page 185

    Configuring Audio Sett ings (Tun ing Wizard) 41-001190-01 Rel. 1.1, Rev. 00 4-85 Configuring AastraLink Pro 160 System and Network Parameters Using the AastraLink Audio T uning Wizard The AastraLink T uning W izard is an interac tive tool that allows you to monitor , and maximize, the audio quality of calls transmitted and received over the AastraL ...

  • Aastra Pro 160 - page 186

    Configuring Audio Sett ings (Tun ing Wizard) 4-86 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide IMPOR T ANT INFORMA TION Note: Before you b egin using the T u ning W izar d, refer to the fo llowing information: • Make sure you can directly access an Administrator IP phone. • Y ou will be asked to supply the destin ation ...

  • Aastra Pro 160 - page 187

    Configuring Audio Sett ings (Tun ing Wizard) 41-001190-01 Rel. 1.1, Rev. 00 4-87 Configuring AastraLink Pro 160 System and Network Parameters 4 Follow the T un ing Wizard online instruction s until the process is complete. Important Notes: 1. The destination phone number MUST be an analo gue li ne on the same central office switch as the line conn ...

  • Aastra Pro 160 - page 188

    ...

  • Aastra Pro 160 - page 189

    41-001190-01 Rel. 1.1, Rev. 00 5-1 Chapter 5 Maintaining the AastraLink Pro 160 About this Chapter Introduction This chapter describes how to main tain the AastraLink Pro 160. T opics This chapter covers the following topics: To p i c Page Accessing the Maintenance Menu p a ge 5-3 Vi ewing the Cur rent System S tatus p age 5-4 Managing Call Detail ...

  • Aastra Pro 160 - page 190

    About this Chapte r 5-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Support Information page 5-19 Send Email to Aastra Support with Debug Reports page 5-19 Send General Email to Aastra Support page 5-22 To p i c Page ...

  • Aastra Pro 160 - page 191

    Accessing the Ma intenance Men u 41-001190-01 Rel. 1.1, Rev. 00 5-3 Maint aining the Aa straLink Pro 160 Accessing the Maintenance Menu Y ou access all system maintenanc e and upgrade options for the AastraLink Pro 160 from the Maintenance menu ( Figure 5-1 ). Figure 5-1. AastraLink Pro 160 W eb UI Maintenance Menu ...

  • Aastra Pro 160 - page 192

    Viewing the Current System Stat us 5-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide V iewing the Current System St atus Y ou view the current system status for the AastraLink Pro160 from th e Maintenance->Curre nt S tatus menu ( Figure 5-1 ) . The current status menu co ntains the fo llowing informat ion ab out the Aastr ...

  • Aastra Pro 160 - page 193

    Managing Call Detail Records (CDR reports) 41-001190-01 Rel. 1.1, Rev. 00 5-5 Maint aining the Aa straLink Pro 160 Managing Call Det ail Records (CDR report s) Y ou view the Call Detail Record (CDR) hi story for the AastraLink Pro 160 from the Maintenance->CDR Reports menu ( Figure 5-2 ). The CDR logs include all re gular calls, feature acti vat ...

  • Aastra Pro 160 - page 194

    Managing Call Detail Records (CDR reports) 5-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide The following table described the info rmation in each call detail record. Sorting CDR Columns In the Call Detail Record repo rt, you can sort each colum n using the up and down arrows at the top of each column. The following table d ...

  • Aastra Pro 160 - page 195

    Managing Call Detail Records (CDR reports) 41-001190-01 Rel. 1.1, Rev. 00 5-7 Maint aining the Aa straLink Pro 160 Note: 1. When sorting in the CDR report, the sort uses data from the current report that may appear on more than one page. For example, if a CDR report is lar ge enough to appear on four page s, the data on all four pages is sorted whe ...

  • Aastra Pro 160 - page 196

    Managing Call Detail Records (CDR reports) 5-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide V iewing Call Det ail Records Use the following procedure to view call detail records. Downloading CDR Report s Y ou can also download the current Call Detail Record you are viewing, to your PC or server , or download an entire archi ...

  • Aastra Pro 160 - page 197

    Performing Aastr aLink Backup and Restore Task s 41-001190-01 Rel. 1.1, Rev. 00 5-9 Maint aining the Aa straLink Pro 160 Performing AastraLink Backup and Restore T asks Y ou can save the current AastraLink Pro 16 0 system configuration database into a file, and download it to your PC for secure storage, from the Maintenance->Backup & Restore ...

  • Aastra Pro 160 - page 198

    Performing Aastr aLink Backup and Restore Ta sks 5-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Backup and Restore Guidelines Review the following information and gu idelines before pe rforming AastraLink backup and restore operations: • T o ensure that the confidentiality of vo icemails is preserved , backup data is s ...

  • Aastra Pro 160 - page 199

    Performing Aastr aLink Backup and Restore Task s 41-001190-01 Rel. 1.1, Rev. 00 5-11 Maint aining the Aa straLink Pro 160 Backing Up AastraLink System Software Use the following procedure to back up the AastraLink System Software. AastraLink We b UI Ste p Action 1S e l e c t Maintenance->Backu p & Restore 2 T o start the backup process for t ...

  • Aastra Pro 160 - page 200

    Performing Aastr aLink Backup and Restore Ta sks 5-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Restoring the AastraLink Configu ration Dat abase and V oicemail Use the following procedure to restor e a previously saved version of the AastraLink config uration database and voicemail on to the device. Caution: Restoring f ...

  • Aastra Pro 160 - page 201

    Updating Aastr aLink System Software 41-001190-01 Rel. 1.1, Rev. 00 5-13 Maint aining the Aa straLink Pro 160 Up dating AastraLink System Sof tware Y ou can apply new AastraLink syst em software to the unit from the Maintenanc e->Update menu ( Figure 5-4 ). Figure 5-4. Up date Menu AastraLink software updates use the “.dra ” file extension, ...

  • Aastra Pro 160 - page 202

    Note: For a link to the Aastra Support web site, click the “About” link in the upper right corner of the screen. For more informatio n about the “About” screen, see “Send General Email to Aastra Support” on page 5-22 . There are two ways to update your system software: • Automatic update: Use if you want to speci fy a date/time for au ...

  • Aastra Pro 160 - page 203

    Updating Aastr aLink System Software 41-001190-01 Rel. 1.1, Rev. 00 5-15 Maint aining the Aa straLink Pro 160 3 Choose one of the followi ng Update Methods: • Notify only . Select if you want the AastraLink to no tify you using an email message when a new image is availab le. • Download but don’t install . Select if you want the AastraLi nk t ...

  • Aastra Pro 160 - page 204

    Updating AastraLink System Software 5-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Manual Up dates Use the following procedure to man ually update your AastraLink System Software. AastraLink We b UI Ste p Action 1S e l e c t Maintenance->Update->Manual Update 2 Choose one of the followi ng options: • Check for Up ...

  • Aastra Pro 160 - page 205

    Updating Aastr aLink System Software 41-001190-01 Rel. 1.1, Rev. 00 5-17 Maint aining the Aa straLink Pro 160 IMPOR T ANT NOTES During the AastraLink Pro software update process, the Administrator must press the REBOOT button after the upgrade is successful. The W eb UI displays the following mes sage after pressing the REBOOT button: " System ...

  • Aastra Pro 160 - page 206

    The User must watch for the flashing gr een LED on the front of the AastraLink Pro hardware before attempting to re-login to the AastraLink W eb UI. If the User attempts to login too soon, the message " W arning: S ystem is in an upg rade state. Logins have been disabled. " The status of the upgrade process also displays at the bottom lef ...

  • Aastra Pro 160 - page 207

    Support Information 41-001190-01 Rel. 1.1, Rev. 00 5-19 Maint aining the Aa straLink Pro 160 Support Information Send Email to Aastra Su pport with Debug Report s A feature of the AastraLink Pro 160 W eb UI software allows you to send deb ug information about your AastraLink Pro to T echnica l Support at Aastra T elecom. Y ou ha ve the option of se ...

  • Aastra Pro 160 - page 208

    Support Information 5-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Clicking <Send Debug Information> displays the following screen. Note: The <Send Debug Information> button may include personally identifiable information, such as call logs and account details (passwords, etc.). However , the file attache d t ...

  • Aastra Pro 160 - page 209

    Support Information 41-001190-01 Rel. 1.1, Rev. 00 5-21 Maint aining the Aa straLink Pro 160 After submitting the debug no tification to Aastra, the following message displays. ...

  • Aastra Pro 160 - page 210

    Support Information 5-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Send General Email to Aastra Support Y ou can send general email, questions, etc. to Aastra Support using the “ Support ” link on the “ About ” screen. In an Administrator session, this screen displays the AastraLink Pro software build number , li ...

  • Aastra Pro 160 - page 211

    41-001190-01 Rel. 1.1, Rev. 00 6-1 AastraLink F AQs Chapter 6 AastraLink F AQs This chapter describes frequently asked questions (F AQs) about installing and using the AastraLink Pr o 160 in your IP ph one network. T opics This chapter covers the following topics: To p i c Page How Does Network Add ressing Work? page 6-2 How Does IP Phone Auto-Conf ...

  • Aastra Pro 160 - page 212

    How Does Network Addressing Work? 6-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e How Does Network Addressing W ork? The first time an AastraLink Pro 1 60 starts up, it attempts to use DHCP to obtain an IP address from a server on the network. If that fails, the AastraLink Pro 160 then uses ZeroConf to assign itself an I ...

  • Aastra Pro 160 - page 213

    What is the Differenc e Between the Administrator Phone and User Phones? 41-001190-01 Rel. 1.1, Rev. 00 6-3 AastraLink F AQs As administrator , yo u have the option to control ne w phone registration on your network. That is, if you wish, yo u can use th e W eb UI to restrict n ew phones from registering. What is the Difference Between the Administ ...

  • Aastra Pro 160 - page 214

    How Do I Assign An IP Ph one To A Different Us er? 6-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e How Do I Assign An IP Ph one T o A Different User? If an IP phone is already registered with the AastraLink de vice, and y ou want to reassign the IP phone to a different user , you must use the AastraLink W eb UI to edit t ...

  • Aastra Pro 160 - page 215

    What Are Softke ys and How Do They Work ? 41-001190-01 Rel. 1.1, Rev. 00 6-5 AastraLink F AQs Press DND sof tkey to enable “Do Not Disturb” on this phone. 200 - J Smith May 1 1, 2:40 PM L1 DND Forward Directory Vmail Park Call ...

  • Aastra Pro 160 - page 216

    What Are Softkeys a nd How Do They Work? 6-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e What are Exp ansion Modules? The 5i Series Aastra IP SIP Phones of fer ex pansion module units that can attach to the right side of the phone to provid e additional softkeys . T hese expansion modules are called the 536M and t he 560 ...

  • Aastra Pro 160 - page 217

    What Are Softke ys and How Do They Work ? 41-001190-01 Rel. 1.1, Rev. 00 6-7 AastraLink F AQs The 536M provides 36 additiona l softkeys and can att ach to a 53i, 55i, 57i or 57i CT . The 560M provides 60 additional softke ys and can attach to a 55i, 57i, and 57i CT . Y ou can configure the following softkey funct ions on the expansion modules: • ...

  • Aastra Pro 160 - page 218

    How Do I Obtain the IP Address Assigned to the AastraL ink Pro 160? 6-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e How Do I Obt ain the IP Address As signed to the AastraLink Pro 160? Y ou can view the IP Address assigned to the AastraLink Pro 160 using your Aastra IP phone, and the procedure described below . Ste p Act ...

  • Aastra Pro 160 - page 219

    Why Do My IP Phone Screens Look Different ? 41-001190-01 Rel. 1.1, Rev. 00 6-9 AastraLink F AQs Why Do My IP Phone Screens Look Different? If you inst all an AastraLink Pro 160 on your existin g IP phone network, th en you will notice some phone UI ch anges when you register the phones with the device. Users who previously operated their IP phones ...

  • Aastra Pro 160 - page 220

    Does This Guide Describe How To Operate My IP Phone? 6-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Does This Guide Describe How T o Operate My IP Phone? IP Phone operation - for example, ho w to use the buttons, softkey s, and hard keys on your model IP ph one - is beyond the scope of th is guide. For instructions on ...

  • Aastra Pro 160 - page 221

    41-001190-01 Rel. 1.1, Rev. 00 7-1 Chapter 7 T roubleshooting Solutions About this Chapter Introduction This chapter contains several trouble-sh ooting solutions for the AastraLink Pro 160. It describes how to interpret the LED status indicator located on the AastraLink front panel. It al so describes how to reboot the AastraLink using either the W ...

  • Aastra Pro 160 - page 222

    About this Chapte r 7-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Using the Reset Switch to Restore Factory Default Settings page 7-6 What T o Do After Restoring Factory Default Settings page 7-7 Reinstalling System Software Using Recovery Mode page 7-10 Automatic Recovery Mode page 7-10 Manual Recovery Mode page 7-1 1 U ...

  • Aastra Pro 160 - page 223

    Monitoring the AastraLink Status LED 41-001190-01 Rel. 1.1, Rev. 00 7-3 T roub leshooting Soluti ons Monitoring the AastraLink S t atus LED The LED on the front of the AastraLink Pr o 160 indicates the current status of the device. The table below describes the LED variations. LED Color Meaning Off Power is off. S teady Green The AastraLink Pro 160 ...

  • Aastra Pro 160 - page 224

    Rebooting the AastraLink 7-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Rebooting the AastraLink This section describes how to reboo t (restart) the AastraLink Pro 160. Y ou can reboot the AastraLink from the W eb UI, or reboo t it manually , using the reset switch located on the back of the de vice (next to the power rec ...

  • Aastra Pro 160 - page 225

    Rebooting the AastraLin k 41-001190-01 Rel. 1.1, Rev. 00 7-5 T roub leshooting Soluti ons Rebooting Using the Reset Switch (Hard Reboot) Y ou can reboot the AastraLink device using the reset switch as lo ng as the LED on the front of the Aastralink is in one of the following states: • Flashing green • Flashing red • S teady red See the LED mo ...

  • Aastra Pro 160 - page 226

    Restoring Aastr aLink Factory Default Settin gs 7-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Restoring AastraLink Factory Default Settings What Happens if I Restor e Factory Default Settings? If you restore factory default settings on the AastraLink Pro 160, it reverts the device to its out-of-the-box state — just as ...

  • Aastra Pro 160 - page 227

    Restoring AastraLink Facto ry Default Settings 41-001190-01 Rel. 1.1, Rev. 00 7-7 T roub leshooting Soluti ons What T o Do Af ter Restori ng Factory Default Settings After restoring factory default settings on the AastraLink device, you must re-register an IP phone w ith the device, and use it t o specify initial startup configuration parameters . ...

  • Aastra Pro 160 - page 228

    Restoring Aastr aLink Factory Default Settin gs 7-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Use the following procedure to register an Administrator IP phone with the AastraLink Pro 16 0. Administrator IP Phone Registration Procedure Ste p Action 1 Restart an Aastra IP phone . By default, the first IP phone you registe ...

  • Aastra Pro 160 - page 229

    Restoring AastraLink Facto ry Default Settings 41-001190-01 Rel. 1.1, Rev. 00 7-9 T roub leshooting Soluti ons 9 (Optional) Enter th e Administrator email address, then press <Enter> . Note: T o enter the @ symbol, press the # ke y until it appears on your Phone UI. Y ou can skip this step and enter the email add ress later usi ng the AastraL ...

  • Aastra Pro 160 - page 230

    Reinstalling System Software Using Rec overy Mode 7-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Reinst alling System Sof tware Using Recovery Mode The AastraLink Pro 16 0 contains an au tomatic fai l-back mo de in its onboard firmware that allows the system to be recovered if it encounters a problem when booting from th ...

  • Aastra Pro 160 - page 231

    Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-11 T roub leshooting Soluti ons Manual Recovery Mode If the AastraLink did not automatically enter Recovery Mode, but you need to reprogram the CompactFlash or Onboar d flash, you can use the following procedure to manually initiate recovery mode. AastraLink We b UI ...

  • Aastra Pro 160 - page 232

    Reinstalling System Software Using Rec overy Mode 7-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Using The AastraLink Recovery Mode UI This section describes how you use the AastraLink Recove r Mode W eb UI to reload system software or fi rmware. T o do so, you must: • First, obtain the IP address of the AastraLink Pro ...

  • Aastra Pro 160 - page 233

    Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-13 T roub leshooting Soluti ons Phone UI Ste p Action 1 Press the <Option s> key or Optio ns button on your Aastra IP phone. 2S e l e c t Phone St atus/Aas traLink In fo/Server Local IP The IP address assigned to the AastraLin k appears. For example: 3 T o acce ...

  • Aastra Pro 160 - page 234

    Reinstalling System Software Using Rec overy Mode 7-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide For non-DHCP Networks If the AastraLink Pro 160 was not using DHCP to obtain an IP address on the LAN, then to communicate with th e AastraLink, you can use a direct, back-to-back Ethernet connection betw een the AastraLink W ...

  • Aastra Pro 160 - page 235

    Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-15 T roub leshooting Soluti ons Reprogramming the Comp actFlash Card If the CompactFlash (CF) card is defective, and a replacement card ne eds to be programmed with a factory fresh image, yo u can use the Recovery Mode UI to set the AastraLink Pro 160 CompactFlash ca ...

  • Aastra Pro 160 - page 236

    Reinstalling System Software Using Rec overy Mode 7-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide using its LAN connection. AastraLink Recovery UI Ste p Action 1 Confirm that the AastraLi nk is in reco very mode. The LED should alternate Green/Red /Off to indicate that the device is in recovery mode. 2 If you have not ye ...

  • Aastra Pro 160 - page 237

    Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-17 T roub leshooting Soluti ons 3 Example: Ente r the name of the CF image fil e that you downloade d from the Aastra web site in the “Filename” field. For example, enter: vnx.dra Note: For HTTP/FTP , you may prefix the file name with an explicit directory path t ...

  • Aastra Pro 160 - page 238

    Reinstalling System Software Using Rec overy Mode 7-18 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 7-1. AastraLink Recover y Mode Menu 4S e t “Upgrade T ype” to either " Compact Flash with badblock check " or " Compact Flash (quickformat) ”. The Badblock check allows the CF card to be tested fo ...

  • Aastra Pro 160 - page 239

    Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-19 T roub leshooting Soluti ons Figure 7-2. AastraLink Recovery Mode Download Screens Y our Web Browser displays screens like these as the Comp actFlash Card is re programmed. ...

  • Aastra Pro 160 - page 240

    Reinstalling System Software Using Rec overy Mode 7-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Reprogramming the Onboard Flash When necessary , you c an use the Recovery Mode UI to reprogram the AastraLink Pro 160 Onboard flash (firmware ) using the procedure describe d in this section. Caution: Y ou should only reprog ...

  • Aastra Pro 160 - page 241

    Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-21 T roub leshooting Soluti ons 3 Enter the name of the Onboa rd flash fil e that you downloaded from the Aastra web site in the “Filename” field. For example, enter: obf.dra NOTE : For HTTP/FTP , you may prefix the file name with an explicit directory p ath to t ...

  • Aastra Pro 160 - page 242

    Reinstalling System Software Using Rec overy Mode 7-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Uploading the .abf File to the Comp actFlash After reformatting the CompactFlash card to a factory-default state (either with quickformat or using the extended version with badblock checking), it is possible to restore a prev ...

  • Aastra Pro 160 - page 243

    Using AastraLink System and Ph one Log Files 41-001190-01 Rel. 1.1, Rev. 00 7-23 T roub leshooting Soluti ons Using AastraLink System and Phone Log Files T o investigate issues specif ic to interoperability or configuration/operation of Aastra IP phones, th e AastraLink W eb UI all ows you to view system and ph one logs, and enable debuggin g for v ...

  • Aastra Pro 160 - page 244

    ...

  • Aastra Pro 160 - page 245

    41-001190-01 Rel. 1.1, Rev. 00 A-1 Appendix A Remote Of fice Configuration of the IP Phone (Phone-Side) Introduction This appendix supplements the AastraLink Pr o 160 Quick S tart Administrator ’ s Guide . It describes how to do the following tasks: • Register a remote user IP phone at the central site prior to deployment. • Install an IP pho ...

  • Aastra Pro 160 - page 246

    Preparing To Deploy Remote User Phones A-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Prep aring T o Deploy Remote User Phones The admini strator must do the following three steps before de ploying Aastra IP phones to a remote site: 1. Enable remote access support on the AastraLink Pro 160, and config ure remote access ...

  • Aastra Pro 160 - page 247

    Preparing To Deploy Remote User Phone s 41-001190-01 Rel. 1.1, Rev. 00 A-3 Remote Office Configuration of the IP Phone (Phone-Side) Registering the IP phon es by connectin g them at the central site is the quickest and easiest method to regist er the lines with AastraLink Pro and ensure that the IP phone is pre-configur ed with the public IP addres ...

  • Aastra Pro 160 - page 248

    Registering IP Phone s At the Central Site A-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Registering IP Phones At the Central Site Prior to remote deployment, use the instruc tions in t his section to register an IP phone with the AastraLink device. Ste p Action 1 T o begin the setup process, use the supplied RJ45 cabl ...

  • Aastra Pro 160 - page 249

    Registering IP Phone s At the Central Site 41-001190-01 Rel. 1.1, Rev. 00 A-5 Remote Office Configuration of the IP Phone (Phone-Side) 3 T o begin the registration process, enter the first name of the IP phone user , then press < Enter >. For example: Bob 4 Enter the last name of t he IP phone user , then press < Enter >. For example: J ...

  • Aastra Pro 160 - page 250

    Registering IP Phone s At the Central Site A-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 6 Enter the user password, then press < Enter >. Y our IP p hone reboots. When startup is complete , your phon e UI displays the IP address of the Aastralink device. T o access the Aastra Link Web UI, you enter the address in ...

  • Aastra Pro 160 - page 251

    Connecting To The IP Phone Network From a Remote Of fice 41-001190-01 Rel. 1.1, Rev. 00 A-7 Remote Office Configuration of the IP Phone (Phone-Side) Connecting T o The IP Phone Network From a Remote Office After registering the IP phone at the centr al site, use the following procedure to connect to the IP phone network from a remote of fice. W arn ...

  • Aastra Pro 160 - page 252

    Connecting To The IP Phone Networ k From a Remote Office A-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 3 Enter the IP Address of the AastraLink Pr o 160 that is located at the central site. For example: 65.215.35.80 Note: If you do not know the IP address of th e AastraLink Pro 160, check with your administrator . Ste ...

  • Aastra Pro 160 - page 253

    Connecting To The IP Phone Network From a Remote Of fice 41-001190-01 Rel. 1.1, Rev. 00 A-9 Remote Office Configuration of the IP Phone (Phone-Side) 4 S pecify the HTTP port the IP phone uses to communicate with the AastraLink Pro 160. For example: 51510 Y our Aastra IP phone downloads the latest conf igu ration information from th e AastraLink Pro ...

  • Aastra Pro 160 - page 254

    Connecting To The IP Phone Networ k From a Remote Office A-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Configuring Port Information Not all routers support Universal Plug & Play (UPnP), and some may need to have the UPnP support manu ally enabled. If the Aastra IP phone cannot obtain the public IP address of the r ...

  • Aastra Pro 160 - page 255

    Connecting To The IP Phone Network From a Remote Of fice 41-001190-01 Rel. 1.1, Rev. 00 A-1 1 Remote Office Configuration of the IP Phone (Phone-Side) 2 S pecify the public IP address, or dynamic/s tatic DNS FQDN of your router , then press < Done >. For example: 65.96.171.1 30. 3 S pecify the publi c SIP port (default 5 1620) for your router ...

  • Aastra Pro 160 - page 256

    Connecting To The IP Phone Networ k From a Remote Office A-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 4 S pecify the pub lic RT P starting port (defau lt 51720) for your router , then press < Done >. 5 S pecify the publi c HTTP port (defaul t 51510) for your router , then press < Done >. Y our AastraLink ...

  • Aastra Pro 160 - page 257

    Reinstalling Aastra IP Ph ones at the Central Site 41-001190-01 Rel. 1.1, Rev. 00 A-1 3 Remote Office Configuration of the IP Phone (Phone-Side) Reinst alling Aastra IP Ph ones at the Central Site Use the procedure described in this section to reinstall an IP phone at the cent ral site that had been prev iously installed at a remote office. The pro ...

  • Aastra Pro 160 - page 258

    Reinstalling Aastra IP Ph ones at the Central Site A-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e 8S e l e c t <Restart> when prompted to re start the phone. The IP phone reverts back to its factory default settings. 9 Disconnect, then reconnect, your IP phone to your Ethernet Hub/Rou ter . If your IP phone has b ...

  • Aastra Pro 160 - page 259

    41-001190-01 Rel. 1.1, Rev. 00 B-1 Appendix B Remote Of fice Configuration of the AastraLink Pro 160 (Server-Side) Introduction This appendix provides a pr ocedure for manually setting up your AastraLink Pro 160 in your netwo rk for a remote of fice connection. T opics This appendix covers the f ollowing topics: To p i c Page Remote Office Configur ...

  • Aastra Pro 160 - page 260

    Remote Office Co nfiguration of the Aa straLink Pro 160 B-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Remote Office Configuration of the AastraLink Pro 160 Description The AastraLink Pro 16 0 is a plug and play unit that you can in stall in your network. Howeve r , to configure th e AastraLink Pro 160 fo r remote offic ...

  • Aastra Pro 160 - page 261

    Remote Office Config uration of the AastraLin k Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-3 Remote Office Configuration of t he AastraLink Pro 160 (Server-Si de) U IP Phone internal IP 192.168.1.3 HTTP 80 SIP 5060 RTP 3000  Home router external IP 65.96.171.130 HTTP 51510 SIP 51620 RTP 51720 + WAN / Internet AastraLink Pro IP 10.50.11.3 HTTP 9600 ...

  • Aastra Pro 160 - page 262

    Remote Office Co nfiguration of the Aa straLink Pro 160 B-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Configuring the AastraLink Pro 160 for Remote Office Setup 1. UPnP Configuration Use the following procedu re to configure UPnP on the Aas traLink Pro 160. AastraLink We b UI Ste p Action 1S e l e c t Configuratio n-&g ...

  • Aastra Pro 160 - page 263

    Remote Office Config uration of the AastraLin k Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-5 Remote Office Configuration of t he AastraLink Pro 160 (Server-Si de) Office Router Port Mapping T able 3 T urn on “ UPnP ”. 4 Click <Save> to save your changes. After a successful UPnP with the AastraLink Pro 160, the result s are shown in the “ ...

  • Aastra Pro 160 - page 264

    Remote Office Co nfiguration of the Aa straLink Pro 160 B-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Column Descriptions 2. Phone Configuration If you create an account on the server for the phone in the same subnet as the server , the configuration a utoma tically download s to the phone. If you create the phone&apos ...

  • Aastra Pro 160 - page 265

    Remote Office Config uration of the AastraLin k Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-7 Remote Office Configuration of t he AastraLink Pro 160 (Server-Si de) 3. Remote Phone Inst allation Pre-stage phone Press <Remote> when the Auto-Discove ry screen is presented in TUI. Non Pre-st age phone Press <Remote> and enter the external gate ...

  • Aastra Pro 160 - page 266

    Remote Office Co nfiguration of the Aa straLink Pro 160 B-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Column Descriptions Allow WAN, * LAN, 192.168.1.3 UDP , 3 006-51726 Allow WAN, * LAN, 192.168.1.3 UDP , 3 007-51727 Allow WAN, * LAN, 192.168.1.3 UDP , 3 008-51728 Allow WAN, * LAN, 192.168.1.3 UDP , 3 009-51729 Deny D ...

  • Aastra Pro 160 - page 267

    Remote Office Config uration of the AastraLin k Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-9 Remote Office Configuration of t he AastraLink Pro 160 (Server-Si de) AastraLink Pro 160 Manual Remote Office Configuration Example The following is an example of setting up the AastraLink Pro 160 for a remote office. Notes: 1. The SIP and HTTP ports both req ...

  • Aastra Pro 160 - page 268

    Remote Office Co nfiguration of the Aa straLink Pro 160 B-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 16 0 Administrator Guid e Install the Remote IP Phone (Pre-S tage Phone) 7 Press <Remote> when remote phone is in the Auto -Discovery screen. If the phone cannot find a UPnP en abled device, it displays “ UPnP device not found ”. Pre ...

  • Aastra Pro 160 - page 269

    Remote Office Config uration of the AastraLin k Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-1 1 Remote Office Configuration of t he AastraLink Pro 160 (Server-Si de) 16 Enter the RT P port for the Home Router . For example, you can enter 5172 0. The Phon e prompt s for an HTTPS port . 17 Enter the HTTPS port for the Home rou ter . For example, you can ...

  • Aastra Pro 160 - page 270

    ...

  • Aastra Pro 160 - page 271

    41-001190-01, Rel.1.1, Rev. 00 Index-1 Index A AastraLink backing up system software 5-1 1 chassis 1-12 dial plan 4-32 features list 1-2 hardware, software requirements 1-1 1 LED 7-3 overview 1-2 performance, maximizing 6-9 phone compatibility 1-1 rebooting 7-4 registering IP phones A- 4 restoring configuration, voicemail 5-12 restoring factory def ...

  • Aastra Pro 160 - page 272

    Index-2 41-001190-01, Rel.1.1, Rev. 00 Index barred numbers 4-38 default softkeys 3-34 ring groups 3-24 DHCP , configuring 4-18 dial plan 4-32 configuring 4-31 emergency 4-36 directed call pickup, softkey 3-29 directory , softkey 3-31 do not disturb, softkey 3-28 E echo, reducing on phone lines 4-85 emergency call supp ort 1-9 emergency dial plan, ...

  • Aastra Pro 160 - page 273

    41-001190-01, Rel.1.1, Rev. 00 Index-3 Index user 3-6 phone lines, adjusting audio 4-84 port forwarding 4-23 port mapping, router A-10 prefix digit, trunking 4-49 , 4-58 private lines, configuring 4-39 privileges 1-13 push button trigger 4-10 R rebooting using the reset switch 7-5 using the W eb UI 7-4 recovery mode automatic 7-10 description of 7- ...

  • Aastra Pro 160 - page 274

    ...

  • Aastra Pro 160 - page 275

    ...

  • Aastra Pro 160 - page 276

    AastraLink Pro 160 Administrator Guide Published in the USA 41-001 190 -01 REV 00 AastraLink 160 Release 1.1 May 2008 ...

Manufacturer Aastra Category IP Phone

Documents that we receive from a manufacturer of a Aastra Pro 160 can be divided into several groups. They are, among others:
- Aastra technical drawings
- Pro 160 manuals
- Aastra product data sheets
- information booklets
- or energy labels Aastra Pro 160
All of them are important, but the most important information from the point of view of use of the device are in the user manual Aastra Pro 160.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Aastra Pro 160, service manual, brief instructions and user manuals Aastra Pro 160. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Aastra Pro 160.

Similar manuals

A complete manual for the device Aastra Pro 160, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Aastra Pro 160 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Aastra Pro 160.

A complete Aastra manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Aastra Pro 160 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Aastra Pro 160, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Aastra Pro 160, that we can find in the current document
3. Tips how to use the basic functions of the device Aastra Pro 160 - which should help us in our first steps of using Aastra Pro 160
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Aastra Pro 160
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Aastra Pro 160 in a specific country, if it was not possible to solve the problem on our own.

Do you have a question concerning Aastra Pro 160?

Use the form below

If you did not solve your problem by using a manual Aastra Pro 160, ask a question using the form below. If a user had a similar problem with Aastra Pro 160 it is likely that he will want to share the way to solve it.

Copy the text from the picture

Captcha
New picture

Comments (0)