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APC AP9254 - page 1
KVM Switch AP9254 AP9258 For use in Eur ope: English, Fr ench, Italian, German, Portuguese, Spanish ...
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APC AP9254 - page 2
Thank You! Thank you for selecting the APC KVM Switch. The APC KVM Switch has been designed for many years of reliable, maintenance free service. APC is dedicated to the development of high-performance electrical power conversion and control products and we hope that you will find this product a valuable, convenient addi- tion to your computing sys ...
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APC AP9254 - page 3
Table of Contents Chapter 4 - OSD Oper ations Activating OSD ............................................................................................................... 12 The OSD Window ......................................................................................................... 13 The Command Menu ................................. ...
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APC AP9254 - page 4
INSTRUCTIONS: The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE: The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to t ...
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APC AP9254 - page 5
The APC KVM Switch allows you to control up to 64 computers with one keyboard, monitor and mouse. Each computer can be up to 25 feet away from the switch. The switch works with IBM PC/AT and PS/2 systems, and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II video. PS/2 keyboard and PS/2 mouse peripherals are supported through the ...
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APC AP9254 - page 6
Push-button and keyboard switching In addition to using the on-screen menus, you can switch computer channels in one of three easy ways: via the APC KVM Switch channel push-buttons, with the Scan button or with a simple keyboard sequence. “Keep Alive” feature APC KVM Switch’s “Keep Alive” feature allows attached servers to power the unit ...
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APC AP9254 - page 7
The APC KVM Switch requires a PS/2 mouse and keyboard. The following mice are known to be compatible: IBM PS/2-style Logitech Trackman Kensington Microsoft Serial-PS/2 mouse Logitech Mouseman (PS/2) Microsoft IntelliMouse Other manufacturers' mice may operate with the APC KVM Switch. If you experience problems using an untested mouse, contact ...
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APC AP9254 - page 8
P AIRING A E USER 1. Power down all computers that will be part of your APC KVM Switch system. Connecting your Peripherals 2. Locate your PS/2 keyboard, VGA video monitor and PS/2 mouse. 3. Plug your VGA monitor cable into the port on the back of your APC KVM Switch. Plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labeled and ...
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APC AP9254 - page 9
Connecting Computers to the APC KVM Switch 4. Locate your first input cable. It will have a 25-pin “D” connector at one end. Plug this cable into any numbered channel port on the rear of the switch. The other end of the input cable will have three con- nectors: a 15-pin “HDD” connector for your video, a PS/2 keyboard connection and a PS/2 m ...
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APC AP9254 - page 10
7. Power-up your APC KVM Switch unit first, then all attached servers. The APC KVM Switch and all attached servers should be powered-down before servicing the unit. Always disconnect the power cord from the electrical socket. 100-240V , .1A, 50/60 Hz 1 0 ! 6 1. Remove the side screws that secure the cover on your KVM Switch. 2. Line up the holes in ...
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APC AP9254 - page 11
Attaching Multiple APC KVM Switch Units 1. Follow steps 1-6 of the Basic Installation section. 2. Plug the 25-pin “D” connector of your input cable into any avail- able channel port on the rear of your base switch unit. 3. Plug the 15-pin video connector on the other end of the cable into the port labeled on your first cascading KVM switch unit ...
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APC AP9254 - page 12
Your APC KVM Switch may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security see the “Administrator Functions” section of Chapter 4. Computers may be powered-up one-at-a-time or all at once. No operator interventi ...
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APC AP9254 - page 13
Convention Key Sequence or Value Enter Command Mode: <CM> 1. Press and hold down the ‘Num Lock’ key. 2. Press and release the minus (-) key on the numeric keypad. 3. Release the ‘Num Lock’ key. Note: For alternate hot-key sequences, see ‘System Control & Maintenance’ later in this chapter. <Enter> Press the ‘Enter’ o ...
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APC AP9254 - page 14
One of the ways to change the active channel in a non-secured APC KVM Switch system is by entering a short sequence of keystrokes on the keyboard. This is called keyboard, or hot-key, switching. Note: Hot-key switching is only available in the default non-secure state. For more information on secure versus non-secure operation, see the ‘Administr ...
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APC AP9254 - page 15
Key Sequence Action <CM> Kn <Enter> Sets the keyboard scan set where n is a scan set number 1-3. <CM> MR <Enter> If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a computer with a standard PS/2 mouse driver. <CM> MW <Enter> If you ...
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APC AP9254 - page 16
Activate on-screen display (OSD) by pressing either of the keyboard Control keys twice within one second. In non-secure mode, this brings up the main OSD Window, “Administrator Channel List”. In secure mode, activating OSD will bring up the “User Login” window. Type in your user name and press Enter . The system administrator should login a ...
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APC AP9254 - page 17
This window lists all named channels in your APC KVM Switch system. They will be listed alphabetically with their channel addresses and access status beside them. When in secure mode, only the channels that are accessible to the logged-in user will be listed. (See the section “Administrator Functions” for more information.) Use your up and down ...
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APC AP9254 - page 18
Once you have activated the main OSD Window, you can open the Command Menu by either pressing the Control key twice or by typing ALT-M . The Command Menu options are selected in the same manner as channels in the OSD Window. Scroll the Highlight Bar up and down and press Enter when your selection is highlighted. If you are operating in non-secure m ...
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APC AP9254 - page 19
The Channel Maintenance Menu is accessed from the Administrator Command Menu, and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or alter individual channels. Adding New Channels (base unit only) 1. Select ‘Add channel’ from the Channel Maintenance Menu. T ype in a new chann ...
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APC AP9254 - page 20
3. When prompted for another cascade level, type Y and press Enter . 4. Enter the number that corresponds to the computer port on the cas- caded APC KVM Switch you are adding and press Enter . 5. When you have finished adding levels (up to two total), type N when prompted for another cascade level and press Enter . Press Esc anytime to exit this op ...
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APC AP9254 - page 21
The ID Window appears when you change channels and displays the name of the selected channel. This window can be individually configured for each channel in your system. The characteristics of the ID Window can be changed from the Channel Maintenance Menu. This option is only available if you are operating in non-secure mode or if you are the syste ...
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APC AP9254 - page 22
This menu selection lets you set the time that the ID Window remains on screen after a channel switch. Each channel can be configured independently. The default time is set for 5 seconds. 1. From the main OSD W indow , press the Control key twice or type Alt-M to access the Command Menu. 2. Select ‘ ‘Channel maintenance’ ’ from the Command ...
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APC AP9254 - page 23
The Administrator Functions Menu is accessed from the Command Menu. Here, you can create an administrator password, set a system logout time and create individual user logins with specific access and privileges. This menu is only used if you are running your system in secure mode. If you configure an administrator password from this menu, your syst ...
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APC AP9254 - page 24
While in secure mode, all front panel push-buttons and hot-key channel selection methods are disabled. All other hot-key commands remain operational to the administrator only. In non-secure mode, all push- buttons and hot-key commands function normally. 1. Press the Control key twice or type Alt-M for the Command Menu. 2. Select ‘ ‘Administrato ...
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APC AP9254 - page 25
1. Press the Control key twice or type Alt-M for the Command Menu. 2. Select ‘ ‘Administrator Functions’ ’ from the Command Menu. 3. Select ‘ ‘Setup User 1’ ’ from the Administrator Menu. 4. Choose the ‘ ‘Name’ ’ sub-menu and enter the name for this user . 5. Choose the ‘ ‘Password’ ’ sub-menu and enter the password ...
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APC AP9254 - page 26
APC KVM Switch's scanning feature allows you to automatically monitor, or scan, your computer channels without intervention. When keyboard activity is detected, scanning is suspended until all keyboard activity stops. Scanning then resumes with the next channel in sequence. Mouse activity will not affect scanning in any way. The length of time ...
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APC AP9254 - page 27
From the OSD menu. 1. From the main OSD W indow , press the Control key twice or type Alt-M to access the Command Menu. 2. Select ‘ ‘Turn scanning ON’ ’ or ‘ ‘T urn scanning OFF’ ’ from the menu. This is a toggle option - only one scanning option will show on the menu at any one time. 3. Press Enter . With the Scan Button (non-secur ...
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APC AP9254 - page 28
By keyboard hot-key sequence (System Administrator or non-secure mode only) The following key sequences control scanning. Key Sequence Action <CM> SG <Enter> Enables the scan Go command. <CM> SH <Enter> Enables the scan Halt command. For Alphanumeric Scanning 1. Highlight the channel that you wish to configure in the main OS ...
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APC AP9254 - page 29
In non-secure mode, you may scan your channels either numerically according to your channel list or sequentially through all attached servers. Note that with sequential scanning, you will pause at every active channel, regardless of whether that channel has been added to the channel list or not. In secure mode, you will only scan through channels t ...
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APC AP9254 - page 30
Mechanical Height: 1.7" (4.5 cm) Width: 17.2" (43.7 cm) Depth: 6.5" (16.51 cm) Weight: 4.2 lbs (1.91 kg) Environmental/ Operating Temperature: 41 ° (5 ° C) to 104 ° (40 ° C) Power Storage Temperature: -4 ° (-20 ° C) to 122 ° (50 ° C) Input Power: 8.0 W Operating Voltage: 100 - 240 VAC Power Frequency: 50 - 60 Hz Supported Har ...
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APC AP9254 - page 31
POWER 100-240V~, .1a, 50/80Hz P T 2A, 250 V AC Pairing connects two APC KVM Switch units serially, allowing access to 16 computers with one keyboard, monitor and mouse without using a computer port. It is used in place of cascading two units. To pair your switch units, use the instructions below instead of those given in the Installation chapter. I ...
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APC AP9254 - page 32
4. T urn the APC KVM Switch unit on and press the Control key twice to activate the On-Screen Display system. The Administrator Chan- nel list will appear in a pop-up menu. 5. Press the Contr ol key twice more to activate the Administrator Com- mand Menu. 6. Using the arrow keys, highlight ‘ ‘Administrator Functions’ ’ and press Enter . Thi ...
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APC AP9254 - page 33
100-240V , .1A, 50/60 Hz SETUP A E B F C G D H PATENT PENDING MADE IN USA 1 0 ! USER 100-240V , .1A, 50/60 Hz SETUP A E B F C G D H PATENT PENDING MADE IN USA 1 0 ! USER 10. Power down the slave APC KVM Switch unit and disconnect the keyboard and monitor . 1 1. Repeat Steps 2-7 with the remaining master Switch unit. 12. Now , choose option 2, ‘ ? ...
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APC AP9254 - page 34
Connecting Computers to the APC KVM Switch 1. Power down the servers that will be part of your APC KVM Switch system. Make sure that both of your switch units are turned off. 2. Locate your first input cable. It will have a 25-pin “D” connector at one end. Plug this cable into any numbered channel port on the rear of the switch. The other end o ...
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APC AP9254 - page 35
POWER 100-240V~, .1a, 50/80Hz P T 2A, 250 V AC 4. Locate the power cords that came with your APC KVM Switch units. Plug each one into the IEC power connectors on the switch units. Make sure that the power switches are off, then plug the other end of the power cords into appropriate AC wall outlets. This outlet must be near the equipment and easily ...
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APC AP9254 - page 36
Uninstalling Pairing 1. Press either Control key twice to bring up the On-Screen Display Administrator Channel List menu. 2. Press Contr ol twice again, select ‘ ‘Administrator Functions’ ’ and press Enter . 3. Select ‘ ‘Unit Configuration’ ’ and press Enter . 4. Change the unit configuration to ‘ ‘Option 1, T iered’ ’. 5. P ...
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APC AP9254 - page 37
33 These troubleshooting charts cover many of the problems that might arise with the APC KVM Switch. If you have a problem with the APC KVM Switch, refer to these charts first. There may be a simple solution that you are overlooking. 6.3 T roubleshooting Symptom Action No status light Verify unit is turned on. Check power cable. If status light sti ...
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APC AP9254 - page 38
Symptom Action Unable to hot-key switch Verify that no OSD menuing windows are up on your to a channel monitor. You must escape from all OSD menus to enable hot-key switching. Verify that you are not in secure mode. (No lock symbol on OSD screen.) Verify that you are in hot-key mode by checking to see if the green status LED is blinking. If it is n ...
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APC AP9254 - page 39
Symptom Action Mouse is inoperable on If the mouse is inoperable on a channel, try the mouse one computer channel reset command <MR> or <MW> with that computer selected. (For instructions on command mode, see “Basic Operations”.) Verify that the cables from the computer to the APC KVM Switch are connected properly. Make sure that yo ...
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APC AP9254 - page 40
Symptom Action Keyboard is inoperable on If keyboard does not function on one channel, verify one computer channel that the cables from the computer to the switch are connected properly. If you are operating in secure mode, verify your keyboard and mouse privileges. Verify that the keyboard works properly connected directly to the computer. If the ...
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APC AP9254 - page 41
Symptom Action 37 OSD menu does not Verify that you are pressing the Control key twice “pop-up” within one second. If the problem persists, contact Technical Support. Unable to change channels Verify that the channel is powered. Check the using OSD address configured in OSD. If the computer is powered and the address is correct, contact Techni- ...
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APC AP9254 - page 42
6.4 If Problems P ersist 38 For problems not covered in the earlier troubleshooting chart, or if the problem persists, follow this procedeure: 1. Note the serial number and date of purchase of the KVM Switch. Contact Customer Service at the phone number or address on the back cover of this manual. 2. Be prepared to provide a description of the prob ...
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APC AP9254 - page 43
Limited W arranty Life Support Policy American Power Conversion (APC) warrants its products to be free from defects in material and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under war ...
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APC AP9254 - page 44
www .apcc.com T oll free technical suppor t: U. S. & Canada 1-800-800-4272 Australia 1800 652 725 Austria 0660 6480 Belgium 0800 15063 Czech Republic 0 800 102063 Denmark 800 18 153 Finland 9800 13 374 France 0 800 906 483 Germany 01300818907 Holland 0800 0224655 Hungary 00800 12221 Ireland 1 800 702000 x 2045 Israel 177 353 2206 Italy 1678 747 ...
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