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Vonage VT2542 - page 1
Quick Start Guide Vonage ® Device Motorola VT2542 M ...
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Vonage VT2542 - page 2
1. If you purchased your V onage ® Device from a retail store, you must first activate your Vonage phone service. (Y ou will need to provide the MAC ID on the bottom of the Vonage Device.) In the U.S., visit www .vonage.com/activate. In Canada, visit www .vonage.ca/activate. 2. If you received your Vonage Device in the mail from Vonage, your V ona ...
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Vonage VT2542 - page 3
W elcome 1 to the Quick Start Guide for V onage ® . Get ready to start saving money on your phone bill with Vonage – just follow these easy step-by-step instructions to set up your new Vonage device. Within minutes, you’ll be making phone calls with high-quality , low-cost Vonage phone service! If you have questions along the way , please go t ...
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Vonage VT2542 - page 4
NOTE: Ensure you are using the power supply provided with the Vonage Device. Using the wr ong power supply could r esult in damage to your equipment. *Not r equir ed for installation. Identify the items you’ll need from your V onage ® Startup Kit. Locate your: • High-speed/broadband modem • T elephone • Ethernet cable that goes from your m ...
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Vonage VT2542 - page 5
3 Step 2: Set up your V onage ® Device 1. Unplug your existing modem’ s power cord. Leave your modem connected to your cable or DSL phone line that supplies your Internet connection. 2. Unplug the Ethernet cable that connects your modem to your computer or router . Unplug the cable from both your modem and your computer (or router). Note: In som ...
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Vonage VT2542 - page 6
4. Connect one end of the blue cable to the Ethernet port on your modem. Connect the other end to the blue port labeled “Internet” on the back of the Vonage Device. 5. Connect one end of the yellow cable to the yellow port labeled “Ethernet 1” on the back of the Vonage Device. Connect the other end to the Ethernet port on your computer or r ...
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Vonage VT2542 - page 7
6. Now plug your modem’ s power cord back into an electrical power outlet. NOTE: Y ou should allow enough time for your modem to complete its start-up process. If you’re unsure about how long this takes, consult the manual that came with your modem. T ypical modem start-up takes 60 seconds. 7. Next, using the power cord that came with your Vona ...
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Vonage VT2542 - page 8
1. Unplug the modem for at least 60 seconds. If left off for less than 60 seconds, it might still “remember” old information that could prevent it from working properly . 2. If your Internet connection still does not work, you may need to register your Vonage Device with your cable provider . Y ou will need the WAN MAC ID on the bottom of the V ...
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Vonage VT2542 - page 9
Connecting your phone 1. Plug a standard telephone cord into your phone. NOTE: If not done so already , disconnect phone cord from wall. 2. Plug the other end into the Green Phone 1 Port on the back of the Vonage Device. NOTE: Make sure the phone light is solid. This is what your setup should look like: 3. Pick up your handset. If you hear a dial t ...
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Vonage VT2542 - page 10
The default name of your wireless network is ‘MOT -1-xx.’ T o change the default settings and enable security encryption (highly recommended) see the VT2542 User Guide, located at www .vonage.com/vt2542 (U.S.) or www .vonage.ca/vt2542 (Canada). Note: The Vonage Device is a wireless B/G Router , with wireless turned on by default. This means tha ...
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Vonage VT2542 - page 11
9 Power – When the power light stops blinking and is a solid green, this indicates that your Vonage Device has started up properly . Note that both the power light and the phone light must be solid in order to make a phone call. Internet –A solid light indicates connectivity to your router or network. Whenever ther e is activity , this light wi ...
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Vonage VT2542 - page 12
10 Y ou can solve many installation issues by resetting all of your equipment: 1. First, power down in this order: a. Computer b. Router , if you have one c. Vonage Device d. Modem NOTE: Leave the modem unplugged for at least 60 seconds. (The 60 seconds is to ensure the modem doesn’t “remember” old information). Confirm that all cables are sn ...
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Vonage VT2542 - page 13
1. Be sure your phone is plugged in to the Green Phone Port 1 on the rear panel of the Vonage Device, and that it is disconnected from the wall jack that a traditional phone uses. 2. Reset all of your equipment as described on page 10. After you reset all your equipment, pick up your telephone handset to listen again for a dial tone. 1. Hang up you ...
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Vonage VT2542 - page 14
12 Visit the V onage website and enter your username and password into the customer login area. Y our V onage Dashboard gives you ever ything you need at your fingertips. • Account – V isit the Account section to make changes to your personal and credit card information. • Featur es – Y ou can make changes to a wide range of ser vices in th ...
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Vonage VT2542 - page 15
13 Enjoy your Vonage Digital Phone Service! If you have any questions please visit: www .vonage.com/help (U.S.) or www .vonage.ca/help (Canada) If you’r e still having trouble, please call: 1-V onage Help (866-243-4357) U.S. or 1-877-272-0528 Canada Vonage 911 service operates differently than traditional 911. See www .vonage.com/911 for details. ...
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Vonage VT2542 - page 16
• High-speed broadband Internet connection, such as Cable or DSL • A valid V onage account • If you purchased your V onage Device at a retail location, make sure to first activate your device at www .vonage.com/activate. In Canada, visit www .vonage.ca/ activate. Please wait 30 minutes before checking for a dial tone P/N 530621-001 WK080304 M ...
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