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Dell 944 - page 1
www .dell.com/supplies | support.dell.com Dell™ Phot o All-In-One Printer 9 44 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Using the P rinter • Unde rstanding th e Printer Sof tware • Mainten ance and T roublesh ooting ...
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Dell 944 - page 2
Ordering Supplies Dell™ ink and toner cartridges are a v ailable only through Dell. Y ou can order ink and toner cartridges online at www .dell.com/supp lies or by phone. NOTE: If your country is not listed, contact your Dell distrib utor to order sup plies. Y o ur printer has been designed to print using the following print cartridges. US 877-IN ...
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Dell 944 - page 3
Notes, Notices, and Cautions NOTE: A NOTE indicates impo rtant information that helps you make be tter use of y our printe r . NOTICE: A NOTICE indicates ei ther po tential d amage t o hardware or loss o f data an d tel ls you ho w to avoid t he probl em. CAUTION: A CAUT ION indicates a potential for property damage, personal injury , or death. ___ ...
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www.dell.com | support .dell.com ...
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Dell 944 - page 5
Conten ts 5 Contents 1 About Y our P r inter Understanding t he Printer Parts . . . . . . . . . . . . . . . . . . 12 Setting Up Your Prin ter . . . . . . . . . . . . . . . . . . . . . . 14 Setting the Language on Y our Printer . . . . . . . . . . . . . . 14 R esetti ng the Lang uage on Y ou r Printer . . . . . . . . . . . . . 14 Using t he Op erato ...
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Dell 944 - page 6
6 Conte nts 3 Copying Copyi ng Do cuments Usin g the Op erator Pane l . . . . . . . . . . 39 Copyi ng Do cuments Usin g Y ou r Com puter . . . . . . . . . . . . 40 Copying Photos Using th e Opera tor P anel . . . . . . . . . . . . 42 Copyi ng Ph otos U sing Y our C omput er . . . . . . . . . . . . . . 43 Changing Copy Settings . . . . . . . . . . . ...
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Dell 944 - page 7
Conten ts 7 Faxin g Elec tronic Docu ments . . . . . . . . . . . . . . . . . . . 61 R eceivi ng a F ax U sing F ax Conso le or F ax Service Mana gement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Viewin g Sent a nd R eceived F axe s Using F ax Console o r F ax Ser vice Mana geme nt . . . . . . . . . . . . . . . . . . . . . . . . 61 V ...
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Dell 944 - page 8
8 Conte nts General Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80 Fa x Pr o bl e m s . . . . . . . . . . . . . . . . . . . . . . . . . 80 Pa p er Pr o b l e m s . . . . . . . . . . . . . . . . . . . . . . . . 80 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . 82 Improving Prin t Quality . . . . . . . . . . . . . . ...
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Dell 944 - page 9
CAUTION: S AFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONS Use th e followin g safety g uideli nes to help ensur e your own persona l safe ty and to h elp protec t your prod uct and wo rking e nviro nmen t from pot ential da mage. • If your pro duct incl udes a modem, the cable use d with the mo dem shoul d be manufact ured with a minimum wire ...
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10 CAUTION: SAF ETY INSTRUCT IONS www.dell.com | support .dell.com ...
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Dell 944 - page 11
About Y our P rint er 11 1 About Y o ur Printer Y ou can use the Dell P hoto AIO P rin ter 9 44 to d o a variet y of things. A fe w impo rtant things to note: • If your printer is connected to a computer , you can use e ither the printer operator panel or the prin ter software to create your projec ts. •Y o u do need to connect your printer to ...
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Dell 944 - page 12
12 About Y our Prin ter www.dell.com | support .dell.com Understanding th e Printer P arts Number Part: Description: 1 P aper support P art t hat supports loaded paper . 2 P aper gu ide Guide t hat helps the pa per feed i nto the p rinter properly . 3 T op cover T op of printer that holds your document or photo flat while y ou scan it . 1 4 3 2 11 ...
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Dell 944 - page 13
About Y our P rint er 13 4 P aper exit tray T ray that hol ds the paper a s it exits the pri nter . NOTE: T o exte nd the paper e xit tray , pul l the tray straight out and flip out the extender . 5 P rinter unit Unit yo u li ft to gai n acc ess to th e in k ca rtridges . 6 Ink cartrid ge carrier Carrier that h olds two ink cartridges , one color a ...
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Dell 944 - page 14
14 About Y our Prin ter www.dell.com | support .dell.com Setting Up Y our Print er NOTE: The Dell Photo AIO P rinter 944 sup ports Micros of t® Windo ws ® 2000 , Windows XP , and Windows XP Professional x64. F ollow the instructions on your Setting Up Y our Printer poster to install the har dw ar e and software. If y ou encounter problems during ...
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Dell 944 - page 15
About Y our P rint er 15 Using the Operator P anel The operator panel buttons allow you to scan, copy , and customi ze documents. The printe r is on when th e Po w e r button is illuminated. Number Use the : T o: 1 LCD dis play Displa y scannin g, copying, faxing, and printin g options as well as status and error messages. F or more informati on, s ...
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Dell 944 - page 16
16 About Y our Prin ter www.dell.com | support .dell.com Operator P anel Menus Whe n y ou p r ess th e Menu button , the followin g menus appe ar . Pr ess the Arrow bu ttons to scroll through the options available in each menu. When the setting you want to use is displayed, pr ess the Menu button again to save the setting and move to the next menu ...
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Dell 944 - page 17
About Y our P rint er 17 Reduce/Enlarge • 50% •1 0 0 % * •2 0 0 % • Custo m% •F i t t o P a g e •2 x 2 P o s t e r •3 x 3 P o s t e r •4 x 4 P o s t e r • 2¼ x 3¼ in. • 3 x 5 in. • 3 ½ x 5 in. • 4 x 6 in. • 5 x 7 in. • 8 x 10 in. • 8 ½ x 11 in. • 8 ½ x 14 in. •A 6 •A 5 •B 5 •A 4 •L •2 L • Hagaki ? ...
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Dell 944 - page 18
18 About Y our Prin ter www.dell.com | support .dell.com Blank P ape r Size • 3 x 5 in. • 3 ½ x 5 in. • 4 x 6 in. •1 0 x 1 5 c m • 5 x 7 in. •1 3 x 1 8 c m • 8 ½ x 11 in. • 8 ½ x 14 in. •A 6 •A 5 •B 5 •A 4 •L •2 L • Hagaki •6 x 8 c m P aper T y pe • Auto-Detect* •P l a i n • Coated •G l o s s y • T ransp ...
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Dell 944 - page 19
About Y our P rint er 19 Phot o Mode When a memory card or USB memory k ey is inserted into the printer , the follow ing options ar e ava ilab le. Size of Ori ginal • Automatic • 2¼ x 3¼ in. • 3 x 5 in. • 3 ½ x 5 in. • 4 x 6 in. •1 0 x 1 5 c m • 5 x 7 in. •1 3 x 1 8 c m • 8 x 10 in. • 8 ½ x 11 in. •A 6 •A 5 •B 5 •A 4 ...
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Dell 944 - page 20
20 About Y our Prin ter www.dell.com | support .dell.com P ress the Menu b utton t o acce ss the se ot her Photo menu ite ms. Photo m enu it em Settings Color • Color* •B l a c k a n d W h i t e Photo Size • 2¼ x 3¼ in. • 3 ½ x 5 in. • 4 x 6 in. • 5 x 7 in. • 8 x 10 in. •L •2 L •6 x 8 c m •1 0 x 1 5 c m •1 3 x 1 8 c m • ...
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Dell 944 - page 21
About Y our P rint er 21 P aper Size • 3 x 5 in. • 3 ½ x 5 in. • 4 x 6 in. •1 0 x 1 5 c m • 5 x 7 in. •1 3 x 1 8 c m • 8 ½ x 11 in. • 8 ½ x 14 in. •A 6 •A 5 •B 5 •A 4 •L •2 L • Hagaki •6 x 8 c m P aper T y pe • Auto-Detect* •P l a i n • Coated •G l o s s y • T ransparency Crop P ress th e Selec t bu tton ...
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Dell 944 - page 22
22 About Y our Prin ter www.dell.com | support .dell.com Scan Mode The Scan submenu is only av ailable if the p rinter is connected to a computer or a ne twork adapter . If you choose Scan as the mode, you ar e prompted to choose the destination computer for the scanned document. Y ou can scroll through the avail a ble computers by pr essing the Ar ...
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Dell 944 - page 23
About Y our P rint er 23 Maintenance Mode L oad ing P aper 1 Fa n t h e p a p e r . 2 Center the paper on th e paper support. 3 Adjust the pap er guides so both are resting against the edges of the paper . NOTE: Do not pull on bo th paper guides sim ultaneously . When one paper guide is m o ved, the other adjusts accord ingly . Clear Set tings When ...
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Dell 944 - page 24
24 About Y our Prin ter www.dell.com | support .dell.com NOTE: Do not force pa per into t he printer . The pap er should be flat agai nst the pa per suppor t sur face, and the edg es should b e flush aga inst both pa per guid es. Photo paper should be loaded short-edge first with the glossy/photo side facing up. ...
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Dell 944 - page 25
About Y our P rint er 25 Understanding th e Automatic P a per T ype Sens or Y o ur printer ha s an automat ic paper type sensor that detects th e following p aper types: •P l a i n • T ranspar e ncy • Glossy/phot o If you load one of these pa per types, the printer det ects the pa per type a nd automati cally adjus ts the Quality/Speed settin ...
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Dell 944 - page 26
26 About Y our Prin ter www.dell.com | support .dell.com 3 Click the Pr in t S e t u p tab. 4 Select the paper type from the Media T ype drop-down menu. 5 Click OK . T o turn off the automatic pa per type sensor for al l print jobs: 1 In Wi n d o ws X P , click Start → Control P a nel → P rinters and Other H ardware → Pr i n t e r s a n d Fa ...
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Dell 944 - page 27
Print ing 27 2 Printing Printing a Document 1 T urn on your computer and printer , and make sur e they are connected. 2 Load paper with the print side facing up. F or more information, see "Loading P ap er" on page 23. 3 W ith your document ope n, click Fi l e → Pri n t . 4 T o customize your print settings: a Click P refere nces , Pr o ...
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Dell 944 - page 28
28 Print ing www.dell.com | support .dell.com Printing Photos 1 Load the photo paper with the pri nt (glossy) side fa cing up. F or more information, see "Lo ading P aper" on page 23. 2 It is re commended that y ou use a color cartridge and a phot o cartridge for printing photos. F or more information, see "Replacing Ink Cart ridges& ...
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Dell 944 - page 29
Print ing 29 Printing Borderless Phot os 1 F or best r esults, load photo/glossy paper , and mak e sur e the print side is f acing up. F or more informati on, see "Loading P aper" on page 23. 2 It is recommended that you use a color cartridge and a p hoto cartridge for printing pho tos. F or more information, see "Replacing Ink Cart ...
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30 Print ing www.dell.com | support .dell.com 6 Select the Borderless check box, orientation of the photo, and the number o f copies you want. 7 On the Advance d tab, select the borderless paper size from the drop-do wn menu, and click OK . 8 Click OK or Pr i nt (depending on the progra m or operating system). Printing Envelopes 1 T urn on your com ...
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Dell 944 - page 31
Print ing 31 Printing Photos From a PictBridge-Enabled Camera Y our printer sup ports Pic t Bridge -compa tible cameras. 1 Insert one end of the USB cable into t he camera. 2 Insert the other end of the USB cable i nto the PictBridge port on the front of the printe r . NOTE: W hen your prin ter is not connected to a computer , and a PictBri dge cam ...
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Dell 944 - page 32
32 Print ing www.dell.com | support .dell.com Printing Photos F rom a Memor y Card or USB K ey Most digital cameras use a memory card to stor e photos. The Dell Ph oto AIO P rin ter 944 supports the following digital media: • Compac tFlash T ype I • Compac tFla sh T ype I I (MicroD rive) •M e m o r y S t i c k •M e m o r y S t i c k P R O ? ...
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Dell 944 - page 33
Print ing 33 The connector that is used for P ictBridge may also be used for accessing infor mation that is stored on USB memory keys. The USB memory keys that have been certified for operation with this AIO ar e as shown below : • DELL - 25 6 MB High Speed USB 2.0 Memor y Ke y , P art Numbe r 311-43 41 • DELL - 12 8 MB High Speed USB 2.0 Memor ...
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Dell 944 - page 34
34 Print ing www.dell.com | support .dell.com Viewing or Pri nting Photos 1 Fr o m t h e Photo Mode menu on the display , scroll to V i ew Photos or P ri nt , and then press the Select button o n the operator panel. 2 P ress the left or right Arrow butt ons to scroll through the phot os on the memory card or US B memo ry k ey . 3 P ress the Select ...
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Dell 944 - page 35
Print ing 35 Adjusting Photos on a Memory Card or USB Memor y Key Y o u can mak e adjustments to images on a memory car d or USB memory k e y such as crop ping, red eye r e duction, and rotating before printing them. Cropping Photos 1 Insert a memory car d or USB memory key i nto the printer . 2 P ress the up or down Arrow butt ons to h igh li ght ...
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36 Print ing www.dell.com | support .dell.com 5 P ress the up or down Arrow buttons until you see R otate 9 0 degree s . 6 P ress the Select button . 7 P ress the up or down Arrow buttons to select the number of copies you want to print, and then press the Start button to preview the image. 8 P ress the Start button to pri nt. Using R e d Eye R edu ...
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Print ing 37 4 P ress the left or right Arrow butt ons until you see On for a ll photo s , a nd t hen pr ess the Select but ton . Au tomati c Image En hancem ent will be used for all images y ou select to print fr o m the memory card or US B key until you turn it off. To t u r n Automatic I mage Enhance ment off: 1 Insert a memory car d or USB memo ...
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38 Print ing www.dell.com | support .dell.com ...
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Dell 944 - page 39
Copyi ng 39 3 Copying Copying Documents Using the Operator P anel 1 Tu r n o n y o u r p r i n t e r . 2 Load the pape r . F or mor e informati o n, see "L oading P aper" on page 23. 3 Open the top cover . ...
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Dell 944 - page 40
40 Copy ing www.dell.com | support .dell.com 4 Place the document you want t o copy face down on the scanner glass. Mak e sure the upper left corner of th e front of the document aligns wi th the arrow on the pr inter . 5 Close the top cover . 6 P ress the Menu b ut ton to change copy set tings. F or more information, see "O perator P anel Men ...
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Copyi ng 41 2 Load the pape r . F or mor e informati o n, se e "Loading P aper" on page 2 3. 3 Open the top cover . 4 Place the document you want t o copy face down on the scanner glass. Mak e sure the upper left corner of the front of the document aligns with the arrow on the pr inter . 5 Close the top cover . 6 Click Start → Pr o g ra ...
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42 Copy ing www.dell.com | support .dell.com 8 Click See More Copy Set tings to: – Choose a copy quality . – Select the bla nk paper size. – Select the orig inal document size. – Lighten or darken your document. – Reduce or enlarge your document. 9 When you are finished customizing your s ettings, click Copy Now . Copying Photos Using the ...
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Copyi ng 43 4 Place the photo you want to copy face down on the scanner glass. Make sur e the upper left corner of the front of the photo aligns with the arrow on the printer . 5 Close the top cover . 6 Fr o m t h e Copy Quality su bmen u, s elect Photo . F or more information, see "O perator P anel Menus" o n page 16. 7 P ress the Start ...
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Dell 944 - page 44
44 Copy ing www.dell.com | support .dell.com 3 Open the top cover . 4 Place the photo you want to copy face down on the scanner glass. Make sur e the upper left corner of the front of the photo aligns with the arrow on the print er . 5 Close the top cover . 6 Click Start → Pr o g ra m s or All P rograms → Dell Printe rs → Dell Photo A I O P r ...
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Copyi ng 45 Changing Copy Settings 1 Click Start → Pr o g ra m s or All P rograms → Dell Printers → Dell Photo AIO P rinter 944 → Dell All-In-One Center . The Dell All-In-One Cen ter opens. 2 Select a copy quantity and color . 3 Click See More Copy Set tings to: – Choose a copy quality . – Select the bla nk paper size. – Select the or ...
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46 Copy ing www.dell.com | support .dell.com ...
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Dell 944 - page 47
Scanni ng 47 4 Scanning Scanning Documents Y o u can scan with your printer using the printer operator panel or your computer . 1 T urn on your computer and printer , and make sur e they are connected. 2 Open the top cover . 3 Place the document you want to scan face down on the scanner glass. Mak e sure the upper left corner of th e front of the d ...
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Dell 944 - page 48
48 Scan ning www.dell.com | support .dell.com 6 In the Send scanned imag e to : drop-down menu, select a program as your scan destination. F or e xample, choos e Fa x to scan an image you want to fax. NOTE: If the program you want to use is no t listed, se lect Search for m ore... in the drop-do wn menu. On the ne xt screen, cl ick Add t o loca te ...
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Dell 944 - page 49
Scanni ng 49 7 Adjust the dotted lines to fit around the portion of the image you want to scan. 8 In the Send scanned imag e to : drop-down menu, select the p rogram you want to use. NOTE: If the program you want to u se is not l isted, sele ct Search for m ore... in the drop-do wn menu. On the next screen , click Add to locate and add yo ur progra ...
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Dell 944 - page 50
50 Scan ning www.dell.com | support .dell.com 5 Open the Dell All-In-One Center by clicking Start → Pr o gr a m s or All P rograms → Dell Pr i n t e r s → Dell P hot o AIO P rint er 944 → Dell All-In-One C enter . The Dell All-In-One Cen ter opens. NOTE: Y o u can also ope n the Dell All-In-One Center from th e operato r panel o n your prin ...
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Dell 944 - page 51
Scanni ng 51 3 Place the document you want to scan face down on the scanner glass. Mak e sur e the upper left corner of the front of the document aligns with the arrow on the pr inter . 4 Close the top cover . 5 P ress the Arrow buttons on the operator panel unt il Scan Mode is highl ighted, and then press the Select button . 6 P ress the Arrow but ...
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Dell 944 - page 52
52 Scan ning www.dell.com | support .dell.com Editing Scanned T e xt Using Optical Character R ecognition (OCR) Optical Character Recognition (OCR) software converts a scanned i mage into editable text within a wor d -processing program. NOTE: Japanes e and Ch inese cu stomers: E nsure you have OCR sof twar e installe d on y our compu ter . A copy ...
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Dell 944 - page 53
Scanni ng 53 – Select what type of document is being scanned . – Select the sca n quality . 7 Click the Adva nced button. 8 On the Scan ta b, click the C onvert s canned item to text ( OCR) box. 9 Click OK . 10 Click Scan Now . The scanned tex t opens in the program you selected. Saving an Image on Y our Computer 1 Click Start → Pr o g ra m s ...
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Dell 944 - page 54
54 Scan ning www.dell.com | support .dell.com 4 Click Start → Pr o g ra m s or All P rograms → Dell Printe rs → Dell Photo A I O P rinter 944 → Dell All-In-One Center . The Dell All-In-One Cen ter opens. 5 Click Pr e v i e w N o w . 6 In the P roduct ivity T ool s sect ion, click E- mail a n im age to a fr iend . 7 In the What is being scan ...
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Dell 944 - page 55
Scanni ng 55 3 Place the document or photo face down on the scanner glass. M a ke sur e the upper left corner of the front of the item aligns with the arrow on the printer . 4 Close the top cover . 5 Click Start → Pr o g ra m s or All P rograms → Dell Printers → Dell Photo AIO P rinter 944 → Dell All-In-One Center . The Dell All-In-One Cen ...
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Dell 944 - page 56
56 Scan ning www.dell.com | support .dell.com ...
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Dell 944 - page 57
Fax ing 57 5 F axing T o send a fax usi ng this printer , you need to have the printer a ttached to a computer that is equipped with a modem and has Microsoft F a x installed. B efore you do anything else, check to see that the Microsoft F ax software is on your comput er by clicking Start → Pro gr a m s or All Pr o g ra m s → Accessories → C ...
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Dell 944 - page 58
58 Faxing www.dell.com | support .dell.com Configuring Microsoft F ax Console (Win dows XP) or F ax Ser vice Management (W indows 2000 ) T o configure for fax: 1 Click Start → Pr o g ra m s or All P rogram s → Acc essories → Commun ications → Fa x → Fa x Console (W indows XP) or F ax Ser vice Mana gement (W indows 2000). 2 On the W e lco ...
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Dell 944 - page 59
Fax ing 59 14 Click to select the Store a copy in a folder check box if you want to create an archive copy of each fax. When you select this check b ox, you ar e able to specify the storage loca tion for the fax copy . 15 Click Next . 16 Confirm the configuration settings in the Conf iguratio n Summary list, and t hen click Fi n i s h . Y o u are n ...
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60 Faxing www.dell.com | support .dell.com F axing a P aper Document Using Y our Computer 1 T urn on your printer and computer , and make sur e they are connected. Make sur e your computer modem is connected t o an active analog phone line. If you have DSL broadband service on the same phone line that you are using to fax, you must also have a DSL ...
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Dell 944 - page 61
Fax ing 61 F axing Electronic Documents 1 W ith the file open, cl ick Fi l e → Pr i nt . 2 In th e pri nte r lis t, se lec t Fa x . 3 Click Pr i n t , and then follow the instructions on the scr e en. R eceiving a F ax Using F ax Console or F ax Ser vice Manageme nt 1 Mak e sur e that an active te lephone line is connected to the wall ja ck conne ...
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Dell 944 - page 62
62 Faxing www.dell.com | support .dell.com Viewing the Status of a F ax Using F ax Console or F ax Ser vice Management 1 Click Start → Pr o g ra m s or Al l Pro gram s → Accessories → Communicatio ns → Fa x . 2 Click Fa x C o n s o l e or Fax Service M anageme nt . 3 The following folders appear : • Incom ing — faxes curr ently being re ...
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Dell 944 - page 63
Underst anding the So ftware 63 6 Understanding the Software The printer softwar e includes: • Dell All-In-One Center — Allows you to perf orm various scan, copy , fax, and print operations with newly scanned and prev iously saved documents and images. • Pr i n t i n g Pr e f e r e n ce s — Al lows yo u to adju st pri nter sett ings. • De ...
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Dell 944 - page 64
64 Understa nding the Software www.dell.com | support .dell.com The Dell All-In-One Cen ter allows you to: • Scan, copy , fax, and use productivity tools. • Select where you want to send the s canned image. • Select th e quantity and c olor of your copies. • Access troubleshooting and maintenance information. • P review images you want to ...
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Dell 944 - page 65
Underst anding the So ftware 65 F or more information click Hel p in the Dell All-In- One Center . Using Printing Preferences Pr i n t i n g Pr e f e r e n ce s allows you to change the various printer settings. Y ou can change your printer sett ings in Pri n ting Preferences depending on the type of project y ou want to create. T o access P rintin ...
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Dell 944 - page 66
66 Understa nding the Software www.dell.com | support .dell.com 2 In the Pr i nt d i a l o g b o x , cl i c k P references , Properties , Opti ons , or Setup (depen ding on the program or operating system ). The Pr i n t i n g Pr e f e r e nc es dialog box opens. T o access P rinting P referen ces when a document is not open: 1 In W indows XP , cli ...
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Dell 944 - page 67
Underst anding the So ftware 67 Using Dell Picture Studio In Dell Pictur e Studio , you can explore digital photography and learn how to organize, cr eate, or print photos. There are three components to the Dell P icture Studio: • P aint Shop Photo Album 5 Click Start → Pr o g ra m s or Al l Pro gram s → Dell Picture Studio 3 → P aint Shop ...
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68 Understa nding the Software www.dell.com | support .dell.com Using Memor y Card Manager Memory Card Manager all o ws you to display , manage, edit, print, and save photos from your memory card or US B memory key to yo ur computer . T o launch Memory Card Manager : 1 Insert a memory car d into t he memory card s lot or a USB memory k ey into the ...
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Dell 944 - page 69
Underst anding the So ftware 69 When one or both of your ink ca rtridges are empty , the Rese r ve T a nk window appears on your screen when you try to print. If you cont inue printing, the print job may no t print as you expect. If your black ink cartridge is out of ink, you can choose to print black from the color ink cartridge (P rocess Black) b ...
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Dell 944 - page 70
70 Understa nding the Software www.dell.com | support .dell.com R emoving and Reinstalling the Software If your printer does not function properly , or communication error messages appear when using your prin ter , you c an r emove and reinstall the printer s oftware. 1 Click Start → Pr o g ra m s or Al l P rogram s → Dell P rinters → D ell P ...
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Dell 944 - page 71
Ink Cart ridge Mai ntena nce 71 7 Ink Cartridge Maintenance R eplacing Ink Cartr idges CAUTION: Before per forming any of the procedures listed in this section, read and follow the safety information in "CAUTION: SAFE TY INSTRUCTIONS " on page 9. Dell ink cartridges ar e only available through Dell. Y ou can order more i nk online at www ...
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Dell 944 - page 72
72 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air - tight container , such as the sto rage unit you received with yo ur ph oto ca rtri dge, or dispos e of th em p roper ly . 6 If you ar e instal ...
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Dell 944 - page 73
Ink Cart ridge Mai ntena nce 73 NOTE: The illustration belo w shows a bl ack cartridge and a colo r c artridge (used for normal printing) . For photo printi ng, use a pho to cartridg e and a col or cartridge. 7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secur e i n the left ink cartridge carr ier , and the color in ...
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Dell 944 - page 74
74 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 8 Snap each lid cl osed. 9 Lift the printer unit, and hold the scanner supp ort up while lowering the printer unit until it is completely closed. Aligni ng Ink Cart ridges Y o ur printer au tomatically p rompts you to ali gn the ink cartridge s when they are inst alled or re placed. T ...
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Dell 944 - page 75
Ink Cart ridge Mai ntena nce 75 4 P ress the Select button . The alignment page begins printing. During printing, the operator panel display r e ads Alignment page printing . The ink cartridges align when the page prints. Y o u may also need to align ink cartridges whe n characters are not properly formed or are not aligned at the left mar g in, or ...
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Dell 944 - page 76
76 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com Cleaning the In k Cartridge Nozzles Y o u may need to clean the nozzles when: • White lines appear in gra phics or solid black ar eas. • P rint appears smudged or to o dark. • Colors fade, do not print, or do not print completely . • V ertical lines appear jagged, or edges app ...
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Dell 944 - page 77
T roublesh ooti ng 77 8 T roubleshooting F ollow these tips when y ou troubleshoot your prin ter: • If the printer does not work , ensure that the printer is properly conne cted to the electrical outlet and computer , if using a computer . • If an erro r message app ears on the operator panel di splay , write down the e xact message. Setup Prob ...
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Dell 944 - page 78
78 T roubl eshoo ting www.dell.com | support .dell.com D ETERM INE IF THE PRIN T ER SOFTWARE IS INSTALLED . Click Start → P rograms or All Programs → Dell P rinters → Dell Ph oto AIO P ri nter 944 . If the Dell Photo AIO P rinter 944 does not appear in the l ist of prog rams, the pri nter s oftwar e is n ot installe d. Instal l the printe r s ...
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Dell 944 - page 79
T roublesh ooti ng 79 Pri n t e r Pr o b le m s E NSURE THAT THE PRINTER POWER CABLE IS FIRML Y CONNECTE D TO THE PRINTER AND THE ELECT RICAL OUTLET . D ETERM INE IF THE PRIN T ER HAS B EEN HELD OR PAUSED . 1 In W i ndows XP , click St art → Co ntrol P anel → P rint ers and Other H ardware → Pri n t e r s a n d Fax e s . In W indow s 20 00 , ...
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Dell 944 - page 80
80 T roubl eshoo ting www.dell.com | support .dell.com General Problems Fa x P r o b l e m s Pa p e r P r o b l e m s M AKE SU RE YOU TURN ED ON BOTH YO UR PR INTER AND YOUR CO MPUTER AND THE USB CABLE IS PR OPERLY CONNECT ED . E NSURE THE COMPUTER IS CONNECTE D TO AN ACTIVE ANALOG PHONE LINE . • Using t he fa x fu nctio n r equir es a p hone con ...
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Dell 944 - page 81
T roublesh ooti ng 81 C HECK FOR A PAPER JAM . Using your printer and your compu ter • F ollow the in structions on t he screen for clearing the paper jam. Using your printer only If the paper jam is located in the paper support: 1 T u rn off your printer . 2 F irmly gras p the paper and gently pull it from the pri nter . 3 T u rn on your print e ...
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Dell 944 - page 82
82 T roubl eshoo ting www.dell.com | support .dell.com Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . Error Message: What it indicates: Solution: Alig nment E rror Ensure the tape is re mo v e d fr om bo t h cartridges . Pre s s Se lect to retry alig nment. The tape was n ot ...
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Dell 944 - page 83
T roublesh ooti ng 83 No Computer Ensur e your compute r is conn ected and turned on. The Start button was pressed when the prin ter was in Scan or Fa x mo de, but the print er is not con nected to a computer . Make sure your pri nter is c onnect ed to your c omputer . Pa p e r J a m 1 Clear the p aper jam. 2 Pre s s Se lect to contin ue. A paper j ...
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Dell 944 - page 84
84 T roubl eshoo ting www.dell.com | support .dell.com Improving Pr int Qual ity If you ar e not satisfied with the print quality of your documents, there are several differ ent ways to improv e the pr int qualit y . • Use the appro p riat e paper . F or ex ample, use D ell P rem ium Phot o P aper if y ou ar e printing photos with a pho to ink ca ...
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Dell 944 - page 85
Contac ting Dell 85 9 Contacting Dell T echnical Assistance If you need help with a technical problem, Dell is r eady to assist you. 1 Call techni cal suppo rt from a tel ephone near or at the printe r so that tec hnical suppo rt can assist you with any necessary procedures . When calling Dell, use your Express Service Code to help expedite the rou ...
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Dell 944 - page 86
86 Contac ting Dell www.dell.com | support .dell.com Automated Order-Status Ser vice T o check on the status of any Dell products that you have order ed, you can go to supp ort.d ell. com , or you can call the automated or de r -status service. A re cording prompts you for the information needed to locate and report on your order . See "Contac ...
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Dell 944 - page 87
Contac ting Dell 87 Coun try ( City) International Acce ss Code Country Code City Code Department Name or Se rvice Area, W ebsite and E-Mail Address Area Codes, Local Numbe rs, and T o ll-F ree Numbers Anguilla G eneral Support toll-free: 80 0-335-00 31 Ant igua and Barbu da General Support 1-800-8 05-5924 Argentina (Bue nos Aires) Inte rnational A ...
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Dell 944 - page 88
88 Contac ting Dell www.dell.com | support .dell.com Aust ria ( V ie nna) Inte rnational Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.e uro . dell.com E-mai l: tech_ support_ce ntral_ europe@de ll.co m Home/Sma ll Busine ss Sales 0820 24 0 530 00 Home/Smal l Busin ess F ax 0820 240 530 49 Home/Sma ll Busines s Custome r Car ...
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Dell 944 - page 89
Contac ting Dell 89 Canada (North Y o rk, Ontario) Inte rnational Access C ode: 011 Online Order Status: www .dell.ca/ostatus AutoT ec h (automated techni cal support) toll-free: 1-800-2 47-9362 Customer Care (Home Sales/ Small Business) toll-fr ee: 1-800-847-4 096 Customer Care (m ed./large bu siness, government) toll-free: 1-800-326-9463 T echnic ...
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Dell 944 - page 90
90 Contac ting Dell www.dell.com | support .dell.com Chin a (Xiamen ) Country Code: 86 City Code: 592 T e chnical Support website : support.dell. com.cn T e chnical Support E- mail: cn_support@dell. com Customer Care E-mai l: customer_cn@dell.com T e chnical Support F a x 592 818 1350 T e chnical Support (Dell™ Di mension™ and Inspiron™) toll ...
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Dell 944 - page 91
Contac ting Dell 91 Czech Republic ( P ragu e) Inte rnational Access C ode: 00 Country Code: 420 We b s i t e : support.e uro . dell.com E-ma il: czech_ dell@dell .com T echnical Support 22537 2727 Customer Care 22537 2707 F ax 22537 2 714 T ech F ax 22537 272 8 Swit chboar d 225 37 271 1 Denmar k (Cope nhagen) Inte rnational Access C ode: 00 Count ...
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Dell 944 - page 92
92 Contac ting Dell www.dell.com | support .dell.com F ra nce (P aris) (Montpell ier) Inte rnational Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.e uro . dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Sma l l Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switc hboard 0825 004 7 ...
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Dell 944 - page 93
Contac ting Dell 93 Gree ce Inte rnational Access C ode: 00 Country Code: 30 We b s i t e : support.e uro . dell.com E-mail: support.euro.dell.com/gr/en/emaild ell/ T echnica l Support 00800- 44 14 95 1 8 Gold S erv ice T echnical Support 00800-4 4 14 00 83 Switc hboard 2108 129810 Gold Ser vice Swi tchboard 210812 9811 Sale s 2108 129800 F ax 2 10 ...
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Dell 944 - page 94
94 Contac ting Dell www.dell.com | support .dell.com Ireland (Cherrywood) Inte rnational Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.e uro . dell.com E-mail: dell_ dir ect_support@d ell.com T echnical Support 1850 543 543 U.K. T ech nical Su pport (dial w ithin U.K. only) 0870 90 8 0800 Home User Customer Car e 01 204 4014 ...
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Dell 944 - page 95
Contac ting Dell 95 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : support.j p.dell.com T e chnical Support (servers) toll-free: 0120 -198-498 T e chnical Support outs ide of Japan (servers) 81-44-556 -4162 T echnica l Sup port ( Dimension and Inspir on) toll-f re e: 0120-1 98-22 6 T e chnical S upp ...
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Dell 944 - page 96
96 Contac ting Dell www.dell.com | support .dell.com Latin Amer ica Customer T ech nical Su pport (Austin, T exas, U.S.A.) 51 2 728-4 093 Cust omer Service (Austin, T exas, U.S. A.) 512 728 -3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728- 3883 Sales (Aus tin, T exas , U.S.A .) 512 72 8-4397 Sale sF a x (Austin, ...
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Dell 944 - page 97
Contac ting Dell 97 Mexico Inte rnational Access C ode: 00 Country Code: 52 Custom er T echnical Support 00 1-877-38 4-897 9 or 001- 877- 269-3383 Sales 5 0-81-880 0 or 01-800-8 88-3355 Customer Service 001-87 7-384-8979 or 001- 877- 269-3383 Main 50 -81-88 00 or 01-800-8 88-3355 Mont serrat Gen eral Support t oll-free: 1-866-2 78-6822 Netherla nds ...
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Dell 944 - page 98
98 Contac ting Dell www.dell.com | support .dell.com Norway (L ysaker) Inte rnational Access Code: 00 Country Code: 47 We b s i t e : support.e uro . dell.com E-mail: support.euro.dell.com/no/no/emaildel l/ T echnical Support 671 16882 Relational Customer Car e 671 17575 Home/Sm all Business Customer Ca r e 231 62 298 Swit chboar d 671 16 800 F ax ...
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Dell 944 - page 99
Contac ting Dell 99 Singap ore (Singapore ) Inte rnational Access C ode: 005 Country Code: 65 We b s i t e : support.ap.d ell.com T echnical S upport (D imens ion, Inspir on, and Elec tronics an d Accessor ies) toll- free: 18 00 394 7430 T e chnical Support (Opt iPle x, Latitude, and Del l P r ecision) to ll- fr ee: 1800 394 7 488 T e chnical Suppo ...
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Dell 944 - page 100
100 Contacti ng Dell www.dell.com | support .dell.com Spain (Madr id) Inte rnational Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.e uro . dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Sma l l Business T e chnical Support 902 100 130 Customer Care 902 118 540 Sale s 902 1 18 541 Switc hboard 902 118 5 41 F ...
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Dell 944 - page 101
Contac ting Dell 101 Ta i w a n Inte rnational Access C ode: 002 Country Code: 886 We b s i t e : support.ap.d ell.com E-mail: ap_support@dell.com T echnica l Support (O ptiPlex, Lati tude, I nspiro n, Dimens ion, and Elec tronics and Access orie s) toll- free: 00 801 86 1011 T e chnical Support (P owerApp, P owerEdge, Po w er C o n n e c t, a n d ...
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Dell 944 - page 102
102 Contacti ng Dell www.dell.com | support .dell.com U.K. (Bracknell) Inte rnational Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.e uro . dell.com Customer Care we bs ite: su pport.euro.dell.com/uk/en/ECare/F or m/Home.asp E-mail: dell_ dir ect_support@d ell.com T e chnical Support (Corporate/Preferred Acco unts /P AD [1 ...
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Dell 944 - page 103
Contac ting Dell 103 U.S.A. (Austin, T exas) Inte rnational Access C ode: 011 Country Code: 1 Automated Order -St atus Se rvice toll-free: 1-80 0-433-9014 AutoT ech (port able and desktop comput ers) toll-free : 1-800-247 -9362 Cons umer ( H ome and Home Office) T echnica l Support toll-free: 1 -800-624 -9896 Cust omer Service toll-free : 1-800-6 2 ...
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Dell 944 - page 104
104 Contacti ng Dell www.dell.com | support .dell.com ...
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Dell 944 - page 105
Append ix 105 10 Appendix U.S. T e rms and Condit ions of Sal e These ter ms and condit ions ("Agr eement") apply to y our purchase of comp uter systems and/or r e late d products and/or servi ces and support sold in the United State s ("P roduct") by the Dell ent ity named on th e invoice or a cknowl edgement ("Dell " ...
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Dell 944 - page 106
106 Appe ndix www.dell.com | support .dell.com BRANDE D PR ODUC T , IF AN Y , IS P ROVIDED BY TH E OR IGIN AL MA NUF ACTU RER , NOT BY DELL . DELL MAKES N O EXPRESS W ARRANTIES EXCEPT THOSE S T AT ED IN DELL'S APPLICABLE W ARRANTY ST A TEMENT IN EFFE CT ON THE DA TE OF THE INV OICE, P ACKING SLIP OR ACKNOW LEDGEMENT . W A RRANTIES AND SERVICE ...
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Dell 944 - page 107
Append ix 107 POSSIB ILITY OF SUCH D AMAGES, OR FOR ANY CLAI M B Y ANY THIRD P AR TY . Y OU AGREE THA T FOR ANY LIABILITY RELATED TO THE PURCHASE OF PROD UCT , DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAM AGES ABO VE THE AMOUNT INVO ICED FOR THE APPLIC ABLE PRODUCT . NOTW ITHST AND ING AN YTHING IN TH IS AGRE EMENT T O THE C ONTRARY , TH ...
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Dell 944 - page 108
108 Appe ndix www.dell.com | support .dell.com Limited W arr anties and R etu rn P o licy Limit ed Warran ty for Dell- Bran ded H ardwa re Produ cts (U. S. On ly) Dell-br anded har d war e products purchase d in the U.S. come with either a 90- day , 1-year , 2-year , 3-year , or 4-year limite d warrant y depending on the product purchas ed. T o det ...
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Dell 944 - page 109
Append ix 109 How long does this limited wa rranty last? This l imited war r anty lasts for the time pe riod i ndicate d on your packing slip or invoi ce, e xcept for the fol lowing De ll -b ra nd ed ha rd ware : • P ortab le computer ba tteri es car ry a 1-year limit e d war r ant y . • Projector lamps carry a 90 -day limited warranty . • Me ...
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Dell 944 - page 110
110 Appe ndix www.dell.com | support .dell.com When you contact us, we will i s sue a Return Material Authoriza tion Numbe r for you to i nclude w ith your return. Y ou must r eturn the produc ts to us in t heir o riginal or eq uivalent p ackaging, pr epay shipping char ges, and insu re t he shipment or ac cept the risk if the product is lost or da ...
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Dell 944 - page 111
Append ix 111 All reque sts to tr ansf er own ersh ip are at Dell 's sole discret ion. All such trans fers wi ll be su bject to the ter ms and conditions of the origi nal se rvice or l imited warranty a gre ement an d Dell' s terms and conditi ons of sale loc ated at www .dell.com . Dell canno t guar antee th e au thenti city of the pro d ...
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Dell 944 - page 112
112 Appe ndix www.dell.com | support .dell.com Dell™ Printer Consumab les Limited W arranties The fol lowing secti on descri bes the limit ed warranty for p rinter consumab les (ink car t ridge s, to ner cart r idges , photo print p acks, an d photo paper) for Dell -brande d printer s, for th e U.S. Consumables Limite d Wa rranty (U.S. Only) Dell ...
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Dell 944 - page 113
Append ix 113 to, or uti lize d by an end -user e nga ged in activ itie s rela ted to weap ons of mas s dest ruct ion , inclu ding wit hout limit atio n, activi ties r elated to th e design, devel opment, producti on or us e of nuclear w eapons, ma teri als, o r facil i ties , missiles or the sup port of missil e projects, a nd chemica l or b i olo ...
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Dell 944 - page 114
114 Appe ndix www.dell.com | support .dell.com Dell d oes NO T war rant th at th e func tions of the Softwa re will meet yo ur requ irements o r that opera tion of the So ftware will be uninterrupt ed or error fr ee. Y ou assume r esponsibil ity fo r sele cting the Sof twar e to achieve your int ended result s and fo r the us e and resu lts obt ain ...
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Dell 944 - page 115
Append ix 115 • Reor ient the rece iving ant enna. • Rel ocate the pr oduct with res pect to the r eceiver . • Move the product away from the re ceiver . • Plug t he prod uct in to a dif ferent outle t so that the pro duct and the re ceiver are on diff erent bra nch c ircuits . If ne cessar y , consult a Dell T echnical Support re presenta ...
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Dell 944 - page 116
116 Appe ndix www.dell.com | support .dell.com ...
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Dell 944 - page 117
Index 117 Inde x A Advanced tab, 66 aligning ink cartridg es, 74 B bor d erless printi ng, 29 C cartridges, ink aligning, 7 4 rep l ac i n g , 7 1 cleaning ink cartridge nozzles, 7 6 copies, 39 copying operator panel, 3 9 softwa re, 4 0 D Dell contacting, 8 5 Dell All-In-One Center accessing, 6 4 Copy section, 6 4 Pre v ie w s e c t i on , 6 4 P ro ...
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Dell 944 - page 118
118 Inde x S softwar e Dell All-In-One Center , 6 3 P rinting P references, 6 5 re installing, 70 uninstalling, 7 0 support contacting Dell, 8 5 W warranty , 108, 114 ...
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