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Manual Avaya Octel 300

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  • Avaya Octel 300 - page 1

    Installation and Maintenance Octel 200 and Octel 300 Message Servers IV Installation and Maintenance Manual S.4.1 March 2001 A vaya Inc. Communication Applications Group 1001 Murphy Ranch Road Milpitas, CA 95035-7912 USA ...

  • Avaya Octel 300 - page 2

    Copyright 2001, A vaya Inc. All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Disclaimer Intellectual property related to this product (including trademarks) and registered to Lucent T echnologie ...

  • Avaya Octel 300 - page 3

    Octel 200/300 S.4.1 PB60019 − 01 COMPLIANCE ST A TEMENTS FCC P ART 68 NOTICE T O USERS This equipment complies with Part 68 of the FCC rules. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be pr ...

  • Avaya Octel 300 - page 4

    Octel 200/300 S.4.1 PB60019 − 01 W ARNING — FCC P ART 15 COMPLIANCE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment. Th ...

  • Avaya Octel 300 - page 5

    Octel 200/300 S.4.1 PB60019 − 01 UNITED KINGDOM REQUIREMENTS AND INSTRUCTIONS FOR USE Introduction The Octel 300 message server is a 32 to 128 port voice messaging system and the Octel 200 message server is a 4 to 64 port voice messaging system. When installed at a customer ’ s site, the message server attaches to the extension lines of a P ABX ...

  • Avaya Octel 300 - page 6

    Octel 200/300 S.4.1 PB60019 − 01 Functions The Octel 200 and the Octel 300 message servers have the following functions. - Automatically answers calls redirected on no answer or busy conditions. - Of fers callers an opportunity to leave a message. - Stores the message. - Forwards the message as and when appropriate. - When connected to a PBX, the ...

  • Avaya Octel 300 - page 7

    Octel 200/300 S.4.1 PB60019 − 01 System Parameters The following System Parameters are particular to the requirements for the UK. The installation engineer must verify that these parameters have the following assignments: Number System Parameter Name V alue 68 NET:REMOTE DELIVERY A TTEMPT LIMIT 20 69 NET:REMOTE DELA Y BEFORE RETRY (MINUTES) 10 . ...

  • Avaya Octel 300 - page 8

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  • Avaya Octel 300 - page 9

    Octel 200/300 S.4.1 PB60019 − 01 CANADIAN USER INFORMA TION Industry Canada Certification No. 883-4105A NOTICE The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. Industry Canada does not guarantee the equip ...

  • Avaya Octel 300 - page 10

    Octel 200/300 S.4.1 PB60019 − 01 Industrie Canada: Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada (ICES). A VIS: L ’étiquette de L ’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protect ...

  • Avaya Octel 300 - page 11

    Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Installation and Maintenance Manual Installation & Maintenance volume T able of Contents Chapter 1 INST ALL 1.1 Understanding the INST ALL Program 1-1 .......................................................... 1.2 Using INST ALL 1-4 ................................................................ ...

  • Avaya Octel 300 - page 12

    Octel 200/300 S.4.1 PB60019 − 01 T able of Contents (continued) Chapter 5 Reports 5.1 Overview 5-1 .................................................................................. 5.2 Listing and Clearing Reports 5-2 ................................................................. 5.3 System Performance Report 5-6 ............................. ...

  • Avaya Octel 300 - page 13

    Octel 200/300 S.4.1 PB60019 − 01 T able of Contents (continued) Chapter 10 Digital T runk Interface Card (DTIC) 10.1 Digital Trunk Interface Card (DTIC) Overview 10-1 .................................................. 10.2 How to Configure the DTIC 10-3 .................................................................. 10.3 Troubleshooting and Ma ...

  • Avaya Octel 300 - page 14

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  • Avaya Octel 300 - page 15

    Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Installation and Maintenance Manual Installation & Maintenance volume T able of Contents — Figures Chapter 1 INST ALL 1-1 Order of Questions and Associated T ables in the INST ALL Program 1-2 ................................ Chapter 2 Hardware 2-1 Octel 200 Cabinet Shelf Structure, From the Fro ...

  • Avaya Octel 300 - page 16

    Octel 200/300 S.4.1 PB60019 − 01 T able of Contents — Figures (continued) Chapter 8 System Errors and T raffic Pegs 8-1 Traf fic Peg Count T able 8-57 ..................................................................... Chapter 9 Hardware Replacement 9-1 Shelf Structure in the Octel 200 9-3 ..................................................... ...

  • Avaya Octel 300 - page 17

    Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Installation and Maintenance Manual Installation & Maintenance volume T able of Contents — T ables Chapter 2 Hardware 2-1 Octel 200/300 Subsystems 2-14 .................................................................. 2-2 Octel 200 Subsystems 2-17 .............................................. ...

  • Avaya Octel 300 - page 18

    Octel 200/300 S.4.1 PB60019 − 01 Chapter 11 LAN Card 1 1-1 LED Activity on the LAN Card 1 1-5 ................................................................ 1 1-2 CD and CU for LAN — Messages and Descriptions 1 1-12 ............................................ ...

  • Avaya Octel 300 - page 19

    Octel 200/300 S.4.1 PB60019 − 01 INTRODUCTION Do I really have to read all this? or What’ s this manual all about, and how do I use it? Read on. The answer to the first question is no — not right now . The answer to the second question is in the pages that follow . Welcome to the Octel 200/300 Manual The Octel 200/300 Manual contains informat ...

  • Avaya Octel 300 - page 20

    Octel 200/300 S.4.1 PB60019 − 01 Conventions Used in the Manual This section describes conventions used throughout the SAM and I&M Manual. This typeface represents normal text in this manual. The term Octel 200/300 is used throughout this manual to refer the Octel 200 and the Octel 300 message server . The term VMX 5000/1000 is used to refer ...

  • Avaya Octel 300 - page 21

    Octel 200/300 S.4.1 PB60019 − 01 Keys that are entered from a telephone key pad or terminal function keys are represented within a box. An example of a telephone key pad entry is: 9 An example of a key on a terminal is: Escape Execute commands by pressing either the R eturn key or the Enter key , depending on which key is available on the termina ...

  • Avaya Octel 300 - page 22

    Octel 200/300 S.4.1 PB60019 − 01 Chapters to Read by Job Function This manual is not written to be read straight through. It is written to be referred to for specific information. Read the chapters that fit your needs, your job function, or your level of expertise with Octel 200/300 message servers. The following chart attempts to help you naviga ...

  • Avaya Octel 300 - page 23

    Octel 200/300 S.4.1 PB60019 − 01 Chapter 3 PREP ARING THE PHONE SYSTEM Octel 200/300 installation requires special attention to the telephone system. This chapter includes topics such as how to identify changes to the Central Office trunking, and how to make the required changes to the phone system. Sample letters to the Central Of fice and PBX s ...

  • Avaya Octel 300 - page 24

    Octel 200/300 S.4.1 PB60019 − 01 System Administrator ’ s Manual Chapter Sales Configuration Implementation Installation Service/ Maintenance Product Description General Description Implementation n n n n n nn Introducing the Message Server nn n n n Integration nn n n n Reports nn n n n Troubleshooting Commands nn LOG Commands nn System Errors ...

  • Avaya Octel 300 - page 25

    Octel 200/300 S.4.1 PB60019 − 01 1 INST ALL Chapter Contents 1.1 Understanding the INST ALL Program 1-1 .......................................................... 1.2 Using INST ALL 1-4 ............................................................................. Entering the INST ALL Program 1-4 .................................................. ...

  • Avaya Octel 300 - page 26

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  • Avaya Octel 300 - page 27

    Quick Reference Guide Octel 200/300 INST ALL Program Octel 200/300 S.4.1 PB60019 − 01 Command Description Enter INST ALL @INSTA Used to install a new Octel 200/300 . Reinstall @INSTA Reinstall an existing system. Clears tables and messages. Choices for preloading tables include: ALL T ABLES , USER , DISTRIBUTION LIST , and COS T ables. Enter UPDA ...

  • Avaya Octel 300 - page 28

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  • Avaya Octel 300 - page 29

    INST ALL 1-1 Octel 200/300 S.4.1 PB60019 − 01 1.1 UNDERST ANDING THE INST ALL PROGRAM Use the INST ALL program to establish server parameters when you are installing the message server . The INST ALL program displays messages and questions on the terminal. Respond to the questions by using the keyboard. Press the Enter key to enter the data after ...

  • Avaya Octel 300 - page 30

    1-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Manufacturer Model SP 3a SP 3b NETWORK ROUTES Route, Drop, Access USER MBX,EXT ,COS or MBX,COS (if mbx = ext) Figure 1-1 Order of Questions and Associated T ables in the INST ALL Program INST ALL Questions For each manufacturer and model, specific System P arameters (noted ...

  • Avaya Octel 300 - page 31

    INST ALL 1-3 Octel 200/300 S.4.1 PB60019 − 01 Figure 1-1 Order of Questions and Associated T ables in the INST ALL Program (continued) LIST Distribution List number and members. Must already be in the USER T able. Can be configured during INST ALL or in the UPDA TE program. 7. COS (Class of Service) Only changed during UPDA TE. 8. 9. SCHEDULE T A ...

  • Avaya Octel 300 - page 32

    1-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 1.2 USING INST ALL The customer ’ s specific configuration needs should be determined and a configuration package completed before the installation begins. Use the configuration package to answer each question in the INST ALL program. A blank configuration package can be ...

  • Avaya Octel 300 - page 33

    INST ALL 1-5 Octel 200/300 S.4.1 PB60019 − 01 Exiting the INST ALL Program When the program is completed, INST ALL displays the following screen: WARNING: FOR PROPER OPERATION SYSTEM MUST BE RESTARTED AFTER INSTALL! INSTALL COMPLETE. WAIT... DONE. SAVE configuration to a DISKETTE? ( Y/N , empty line = N ). : DAY MM/DD HH:MM:SS YYYY NAME ID: S/N: ...

  • Avaya Octel 300 - page 34

    1-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 + Auto-Increment, USER T able Input Aid When entering a sequence of mailboxes into the USER T able, the auto-increment input aid allows you to enter a + after the COS to automatically increment to the next sequential mailbox/extension number . If the extension field is N, o ...

  • Avaya Octel 300 - page 35

    INST ALL 1-7 Octel 200/300 S.4.1 PB60019 − 01 1.3 ANSWERING QUESTIONS IN INST ALL During INST ALL, refer to the customer ’ s completed configuration package. The configuration package supplies you with the information you need to answer the questions. After entering the INST ALL program, if this is a new installation, the message server asks wh ...

  • Avaya Octel 300 - page 36

    1-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 . If the telephone manufacturer is not listed, enter O for Other and press Enter . If you select 0 for Other , specific questions about the other telephone system are asked before continuing with question 1.b). Refer to the Answering Questions About Other T elephone Systems ...

  • Avaya Octel 300 - page 37

    INST ALL 1-9 Octel 200/300 S.4.1 PB60019 − 01 If something goes wrong with the message server it can call and report the problem. This can be an on- or off-premise number . Include access codes, if necessary . Enter a D for a delay after any access codes you might use. (The length of the delay is determined by System Parameter 28.) Enter an E for ...

  • Avaya Octel 300 - page 38

    1-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 If question 1. f) is configured, all new mailboxes must have a security code of the minimum length or longer . The security code entered is the value defined for System Parameter 105 — DEF AUL T SECURITY CODE FOR MAILBOXES. This security code remains on each mailbox unti ...

  • Avaya Octel 300 - page 39

    INST ALL 1-1 1 Octel 200/300 S.4.1 PB60019 − 01 Press Enter at the colon when you are finished entering mailboxes. The message server prompts Do you wish to add more users? Enter N. The INST ALL program goes to the next question. If you press Enter before finishing, the Octel 200/300 asks whether you want to add more users to the USER T able. Sim ...

  • Avaya Octel 300 - page 40

    1-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 3. SLOT Enter SLOT NUMBER to ADD. Enter empty line when done. ADD:2 6 − LIC4 5 − MITEL 2 − SLIC 8 − ACP 7 − DAC4 50 − PICROLM 3 − RIC 1 6 − FAX8 1 0 − LIC8 5 1− PICATT 4 − ATTIC 1 7 − FAX4 11− TLC8 52 − PICNT 1 3 − SIC8 22 − LAN 1 8 − LIC4 ...

  • Avaya Octel 300 - page 41

    INST ALL 1-13 Octel 200/300 S.4.1 PB60019 − 01 Direct Access Card (DAC) SLOT 2: 7 Enter information for each PORT. Enter as: EXTENSION NUMBER connected to each port ( 1− 8 digits), CLASS − OF − SERVICE (0 − 254), SIGNALLING (DTMF, Rotary), TRUNK TYPE (Wink, Immed, Delay, Loop, Ground). 1 : 333,254,DTMF,DELAY Integration Card SLOT 4 : 5 En ...

  • Avaya Octel 300 - page 42

    1-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4. NETWORK ROUTES. Enter the name for each NETWORK ROUTE, whether the route can be dropped upon reconnect to caller, and the ACCESS DIGITS to be dialed. ENTER AS: ROUTE NAME ( 1− 6 chars), DROP (Y or N), ACCESSDIG ( 1− 29 digits) ACCESS DIGITS may include: 0 − 9,*,# ...

  • Avaya Octel 300 - page 43

    INST ALL 1-15 Octel 200/300 S.4.1 PB60019 − 01 Is (location name) located on the same PBX as this system? (Y/N,empty line = N) : Enter ROUTE NAMES for up to three ROUTE CHOICES to (location name) . 1 : 2: 3: Enter PUBLIC NETWORK NUMBER (PNN) to call (location name) . (May include: 0 − 9,*,#, D=DELAY, E=EXPECT DIAL TONE, or Cn. 1−1 2 chars, em ...

  • Avaya Octel 300 - page 44

    1-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 During INST ALL, you can create system distribution lists and add member addresses. The distribution list number and member numbers must already exist as a mailbox in the USER T able. If distribution lists are not being added during INST ALL, press Enter . Y ou can add the ...

  • Avaya Octel 300 - page 45

    INST ALL 1-17 Octel 200/300 S.4.1 PB60019 − 01 Port INFORMA TION T able Indexes The following indexes are applicable to port INFORMA TION T ables. Refer to the Configuration volume, Information T able chapter, for details about each index. - Index 1. Each port/trunk INFORMA TION T able must have an intercept position. The mailbox must already exi ...

  • Avaya Octel 300 - page 46

    1-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 6. PRE EXTENSION DIGITS ( 1−1 2 digits; may include: 0 − 9, *, #, D=DELAY, E= EXPECT − DIAL − TONE, N = NONE, empty line = NONE ) (When caller dials EXTENSION that is not a defined MAILBOX.) : 7. RINGS BEFORE NO ANSWER (3 − 20, empty line = 4 ) (When caller dials ...

  • Avaya Octel 300 - page 47

    INST ALL 1-19 Octel 200/300 S.4.1 PB60019 − 01 After index 34 is answered, the port INFORMA TION T able is complete, as shown. −−− INFORMATION TABLE 5 1 2 COMPLETE −−− Enter the INFORMATION TABLE number to be added. ( 1− 5 1 2) Enter empty line when done. Mailbox INFORMA TION T able Indexes The following indexes are applicable to th ...

  • Avaya Octel 300 - page 48

    1-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 - Indexes 6 through 13. The following indexes are listed. 6. PRE EXTENSION DIGITS ( 1−1 2 digits; may include: 0 − 9, *, #, D=DELAY, E= EXPECT − DIAL − TONE, N = NONE, empty line = NONE ) : 7. RINGS BEFORE NO ANSWER (3 − 20, empty line = 4 ) : 8. MSG WAITING RING ...

  • Avaya Octel 300 - page 49

    INST ALL 1-21 Octel 200/300 S.4.1 PB60019 − 01 - Indexes 19 and 20. If the answer to index 14 is 0 , indexes 19 and 20 are not listed. When index 20 is yes, the digit string to be dialed must be configured in System Parameter 259. 1 9. OFFSITE DIAL SYSP DIGS (Y/N, empty line = N) : 20. OFFSITE END SYSP DIGS (Y/N, empty line = N) : - Index 21. The ...

  • Avaya Octel 300 - page 50

    1-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 - Index 28. The following index is listed. 28. ANNOUNCE CALLS TO INT (Y/N, empty line = N) : - Index 29. This index appears if Multilingual Prompts is installed. The languages shown in Question 29 depend on current settings. The following is an example where English and Sp ...

  • Avaya Octel 300 - page 51

    INST ALL 1-23 Octel 200/300 S.4.1 PB60019 − 01 After index 36 is answered, the mailbox INFORMA TION T able is complete, as shown. −−− INFORMATION TABLE 1 COMPLETE −−− Enter the INFORMATION TABLE number to be added. ( 1− 5 1 2) Enter empty line when done. 10. SCHEDULE T ABLES Enter a SCHEDULE T able for each COS entered for the user ...

  • Avaya Octel 300 - page 52

    1-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Save the configuration on your backup configuration disk. Leave the disk in the floppy disk drive. The Octel 200/300 must be reloaded to operate correctly. T o reload, at the @ prompt, enter RESTA 2 Enter After the Octel 200/300 has reloaded, it is recommended that you ent ...

  • Avaya Octel 300 - page 53

    INST ALL 1-25 Octel 200/300 S.4.1 PB60019 − 01 1.4 ANSWERING QUESTIONS ABOUT OTHER TELEPHONE SYSTEMS The INST ALL program asks the following questions when your telephone system manufacturer or PBX model number is not listed in question 1.a). Please answer the following questions for your telephone system: How do you TRANSFER a call to another EX ...

  • Avaya Octel 300 - page 54

    1-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Some PBX systems may require a digit sequence to be dialed so that system extensions get assigned to the incoming call group. What digits, if any, should be dialed on all PORTS upon POWER − UP? (May include: 0 − 9,*,#, D=DELAY, E=EXPECT DIAL TONE, or F=FLASH, 1− 8 ch ...

  • Avaya Octel 300 - page 55

    INST ALL 1-27 Octel 200/300 S.4.1 PB60019 − 01 1.5 EXITING BEFORE THE INST ALL IS COMPLETE There are two ways that you can leave and re-access the INST ALL program, shown in the following examples. The first example shows what to do if you make a mistake during INST ALL and, instead of correcting it, you choose to exit and start over . The second ...

  • Avaya Octel 300 - page 56

    1-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Exiting and Continuing If you start INST ALL and are interrupted, you can leave the program and continue later at the point where you left of f. The following example, starting at question 1.c), shows how . c) What is the SYSTEM ID number? ( 1− 6 digits). :555 d) How man ...

  • Avaya Octel 300 - page 57

    INST ALL 1-29 Octel 200/300 S.4.1 PB60019 − 01 Enter I NSTA at the @ prompt. If you enter Y to reinstall, you are prompted to enter a password. Enter the maintenance level password. If you do not enter a password or you enter an incorrect password, the INST ALL program is aborted. @ INSTA −−−−−−− SYSTEM INSTALLATION DIALOG −−− ...

  • Avaya Octel 300 - page 58

    1-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Answering Y T o Preload All T ables When preloading, all configuration tables are loaded. However, if a feature has not been purchased that table is not used. @ INSTA SYSTEM HAS ALREADY BEEN INSTALLED. Do you wish to RE − INSTALL? (Y/N, empty line = N) <<IF YES, AL ...

  • Avaya Octel 300 - page 59

    INST ALL 1-31 Octel 200/300 S.4.1 PB60019 − 01 Answering N T o Preload All T ables When you answer N , ALL tables are not preloaded. Instead, the server prompts you to preload groups of tables as follows: @ INSTA −−−−− SYSTEM INSTALLATION DIALOG DAY MM/DD HH:MM:SS YYYY SYSTEM NAME ID:000 SYSTEM HAS ALREADY BEEN INSTALLED. Do you wish to ...

  • Avaya Octel 300 - page 60

    1-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The following questions appear the same as in a regular installation. 5. NETWORK LOCATIONS. 6. NETWORK NUMBERING PLAN. 7. DISTRIBUTION LISTS. Table PRE − LOADED from disk. UPDATE if necessary when INSTALL is complete. 8. COS. Table PRE − LOADED from disk. UPDATE if nec ...

  • Avaya Octel 300 - page 61

    Octel 200/300 S.4.1 PB60019 − 01 2 HARDW ARE Chapter Contents 2.1 Hardware 2-1 .................................................................................. Octel 200/300 Cabinets 2-1 .................................................................. Octel 200/300 Controllers 2-1 .............................................................. ...

  • Avaya Octel 300 - page 62

    Octel 200/300 S.4.1 PB60019 − 01 2 HARDW ARE T ables 2-1 PSU DC V oltages 2-12 .......................................................................... 2-2 Motherboard Interconnections 2-15 ............................................................... 2-3 Octel 200/300 Subsystems 2-17 .......................................................... ...

  • Avaya Octel 300 - page 63

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications Up to 5,000 per cabinet 135 per mailbox, configurable by COS 3.0 hours, configurable by COS Up to 540 hours per cabinet Up to 270 hours Standard with multiple-disk message servers Up to 64 ports 10 (with Collocated Analog Networki ...

  • Avaya Octel 300 - page 64

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications 100 − 240 V AC 50 − 60 Hz 500 W A TT 90 − 132 V ac 47–63 Hz 500 W A TT 180–260 V ac 47–63 Hz 500 W A TT 42–60 Vdc 500 W A TT 2 (Major , Minor) 0.5 A at 48 Vdc Rear , DB9 connector Automatic Callout to configurable se ...

  • Avaya Octel 300 - page 65

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications 20–80%, noncondensing 80 micrograms per cubic millimeter (max) <10 ppm –200 to 10,000 feet (–61 to 3,048 meters) –200 to 40,000 feet (–61 to 12,192 meters) –200 to 10,000 feet (–61 to 3,048 meters) 0.1 g Equipment ...

  • Avaya Octel 300 - page 66

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications Bell 103/212A and CCITT V .22/CCITT V .22 bis. One per cabinet, accessible from any telephony port. Four RS-232C (2 DB9, 2 DB25) ports, rear access DB9, rear access At least yearly At least yearly <41F or >131F (<5C or &g ...

  • Avaya Octel 300 - page 67

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications Levelers None  1 min/mo, at 77F / 25C >1 year, at 77F / 25C 10 years, at 77F / 25C System Adjustments Cabinet Adjustments Internal Adjustments Time-of-Day Clock Accuracy Battery Hold Time Battery Life ...

  • Avaya Octel 300 - page 68

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Message Server Specifications Up to 10,000 per cabinet 135 per mailbox, configurable by COS 3.0 hours, configurable by COS Up to 1085 hours per cabinet Up to 542 hours, optional Standard with multiple-disk systems Up to 128 ports 10 (with Collocated Analog Net ...

  • Avaya Octel 300 - page 69

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Message Server Specifications 100 − 240 V AC 50 − 60 Hz 500 W A TT 90–132 V ac 47–63 Hz 1000 watts 180–260 V ac 47–63 Hz 1000 watts 42–60 Vdc 1000 watts 2 (Major , Minor) 0.5 A at 48 Vdc Rear , DB9 connector Automatic Callout to configurable serv ...

  • Avaya Octel 300 - page 70

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Message Server Specifications 20–80%, noncondensing 80 micrograms per cubic millimeter (max) <10 ppm –200 to 10,000 feet (–61 to 3,048 meters) –200 to 40,000 feet (–61 to 12,192 meters) –200 to 10,000 feet (–61 to 3,048 meters) 0.1 g Equipment ...

  • Avaya Octel 300 - page 71

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Message Server Specifications Maximum 1,000 watts (3412 Btu per hour) per cabinet, each cooled with four internal, 4-inch (10.2-cm) fans Maximum 600 W A TT , (2047 Btu per hour) per cabinet, each cooled with two internal, 4-inch (10.2 cm) fans At least yearly ...

  • Avaya Octel 300 - page 72

    Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Message Server Specifications Levelers None  1 min/mo, at 77F / 25C >1 year, at 77F / 25C 10 years, at 77F / 25C System Adjustments Cabinet Adjustments Internal Adjustments Time of Day Clock Accuracy Battery Hold Time Battery Life ...

  • Avaya Octel 300 - page 73

    Hardware 2-1 Octel 200/300 S.4.1 PB60019 − 01 2.1 HARDW ARE This chapter contains information about the Octel 200 R and Octel 300 R message server architecture. Except where noted, the information is the same for both message servers. The Octel 200/300 outer metal enclosure contains shelves with slots for various disk drives and system card confi ...

  • Avaya Octel 300 - page 74

    2-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 message server permanently, use the rear connector. If a terminal is to be connected temporarily, use the front connector. The front cabinet door must be open to use the front connection. The system terminal port supports any ASCII send/receive serial terminal. Refer to the ...

  • Avaya Octel 300 - page 75

    Hardware 2-3 Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Cabinet Each Octel 200 is shipped fully assembled. The cabinet specifications are as follows: Height: 24.8 inches (63.0 cm) Clearances: Front: 22 inches (56 cm W idth: 13.0 inches (33.0 cm) Rear: 6 inches (15 cm) Depth: 19.5 inches (49.5 cm) Side: 1 inch (2.5 cm) W eight: 100 pounds (45.4 kg ...

  • Avaya Octel 300 - page 76

    2-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Other Octel 200 Components Fans T wo fans are located at the rear of the cabinet. Air Filter The washable air filter is located inside the front door . Air intake is from the front and air exhaust is from the rear of the cabinet. Octel 300 Cabinet Each Octel 300 message ser ...

  • Avaya Octel 300 - page 77

    Hardware 2-5 Octel 200/300 S.4.1 PB60019 − 01 Slot Number Cards A1–A1 1 LIC, TLC, DAC, DLC16, ILC12, DTIC or integration cards A1–A12 Fax card A10–A12 LAN card A12 EntryW orks ACP card A13 VCU A14 CPU A15 PSU Refer to the Pr oduct Description and Administration volume, General Description chapter, General Octel 200/300 Sizing Consideration ...

  • Avaya Octel 300 - page 78

    2-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Subsystems The following sections describe all Octel 200/300 subsystems. T ables listing each subsystem name, abbreviation, part number, and brief a description are located at the end of this section. Line Interface Cards LICs (Line Interface Card) provide an ...

  • Avaya Octel 300 - page 79

    Hardware 2-7 Octel 200/300 S.4.1 PB60019 − 01 In the Octel 200 DACs can occupy slots A1 through A6. In the Octel 300 DACs can occupy slots A1 through A1 1. EntryWorks ACP Card The EntryWorks ACP (application control processor) card directs the W orks for Serenade flow control language. It includes the host interface and the ACP SCSI disk drive co ...

  • Avaya Octel 300 - page 80

    2-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Integration Cards Integration cards are used with certain PBX integrations that utilize proprietary digital links. Four types of integration cards are available. A description of each follows. - PIC integration cards with COD ports - A T&T (A TTIC), ROLM (RIC), Northern ...

  • Avaya Octel 300 - page 81

    Hardware 2-9 Octel 200/300 S.4.1 PB60019 − 01 PIC Integration Card for Northern T elecom (NPIC) The NPIC Integration Card is used with Northern T elecom Meridian 1 or Meridian SL-1 PBX integrations. W ith NPIC, the integration and line card functionality are combined on each port. The NPIC card is a 16-port COD card. Starting with S4.0, NPIC port ...

  • Avaya Octel 300 - page 82

    2-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 CPU Serial I/O Ports The Octel 200 CPU has three ports. The Octel 300 CPU has five ports. - CPU Port − J1 The first serial port supports an RS − 232C, auto-baud rate select, DB25, 300 − 38,400 bps connection. Database access task is used for the system terminal port, ...

  • Avaya Octel 300 - page 83

    Hardware 2-1 1 Octel 200/300 S.4.1 PB60019 − 01 Power Supply Unit (PSU) There are eight dif ferent Power Supply Units (PSUs) for the Octel 200/300. The differences between the PSUs are explained in this section. . The information in this section applies to all PSUs unless otherwise noted. Caution! A PSU with the correct input voltage must be used ...

  • Avaya Octel 300 - page 84

    2-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 PSU V oltages The AC and DC wiring is prewired to connectors that are automatically engaged when the power supply is installed. There are no power-supply adjustments. Y ou can check voltages by using a digital volt meter. Using the digital volt meter, you can measure the s ...

  • Avaya Octel 300 - page 85

    Hardware 2-13 Octel 200/300 S.4.1 PB60019 − 01 Differences between earlier and current Octel 200 PSUs Current AC PSU Earlier AC PSU Fus e : 6.3 Amp, 250V , slow blow , 5x20m m. Mounted on front of PSU A utoranging: accepts A C input voltage from 100 V A C to 240 V A C. Supports nominal AC input frequencies of 50/60 Hz (50/60 cycles per second). P ...

  • Avaya Octel 300 - page 86

    2-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Motherboards The motherboard distributes power to the cards, disks, and fans; provides signaling between slots; interconnects cards and external connectors; and has a reset signal that activates when the power is turned on (resetting all boards in the message ...

  • Avaya Octel 300 - page 87

    Hardware 2-15 Octel 200/300 S.4.1 PB60019 − 01 Motherboard Interconnections The following table shows the motherboard functions and their interconnections. T able 2-2 Motherboard Interconnections Function Octel 200 Motherboard Octel 300 Shelf A Motherboard Octel 300 Shelf B Motherboard Octel 300 Shelf C Motherboard External Connections A1 through ...

  • Avaya Octel 300 - page 88

    2-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Drives The hard disk drives are plug-in, random access, read/write magnetic hard-disk assemblies, requiring no adjustments or jumper configurations. The Octel 200/300 uses SCSI technology hard disk drives that interface to a single SCSI bus. This bus is controlle ...

  • Avaya Octel 300 - page 89

    Hardware 2-17 Octel 200/300 S.4.1 PB60019 − 01 Works for Serenade Hard Disk The EntryW orks hard disk is a SCSI-technology hard disk. It stores EntryW orks programs and databases. - In the Octel 200 the EntryW orks hard disk occupies slot B1. - In the Octel 300 the EntryW orks hard disk occupies slot B2. Subsystem Configurations The following tab ...

  • Avaya Octel 300 - page 90

    2-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 2-3 Octel 200/300 Subsystems (continued) Subsystem Configurations Description Part Number LINE INTERF ACE CARDS (LIC) United States, Canada, Mexico 300-6002-001 4-port, two-wire, loopstart telephone line interface card (LIC4); 4 ports authorized. 300-6032-001 8-port ...

  • Avaya Octel 300 - page 91

    Hardware 2-19 Octel 200/300 S.4.1 PB60019 − 01 T able 2-3 Octel 200/300 Subsystems (continued) Subsystem Configurations Description Part Number Direct Access Card (DAC) 300-6027-001 4-port, two-wire, loopstart telephone line interface card. This card allows direct connection of incoming DID or outgoing PBX trunks. New Zealand, Australia Direct Ac ...

  • Avaya Octel 300 - page 92

    2-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 2-3 Octel 200/300 Subsystems (continued) Subsystem Configurations Description Part Number A T&T Integration Card (A TTIC) 300-6018-001 Digital interface card to the A T&T System 75, System 85, and Definity PBXs. This connection provides Adaptive Integration ...

  • Avaya Octel 300 - page 93

    Hardware 2-21 Octel 200/300 S.4.1 PB60019 − 01 T able 2-3 Octel 200/300 Subsystems (continued) Subsystem Configurations Description Part Number OTHER SUBSYSTEM P ARTS V oice Control Unit (VCU) 300-6001-004 File system manager, SCSI bus control, and voice bus control. Central Processing Unit (CPU) 300-6039-004 Central control processor that runs c ...

  • Avaya Octel 300 - page 94

    2-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 2-4 Octel 200 Subsystems Subsystem Configurations Part Number Description Motherboard (MB) 740-6503-001 Backplane board for interconnecting system modules and system power distribution. Power Supply Units (PSU) 120 − 230 V AC autoranging 120 V AC 230 V AC -48 VDC ...

  • Avaya Octel 300 - page 95

    Hardware 2-23 Octel 200/300 S.4.1 PB60019 − 01 T able 2-5 Octel 300 Subsystems Subsystem Configurations Part Number Description Floppy Disk Drive 740-6010-001 Removable drive for configuration backup and software and prompt loading during an upgrade. Motherboards (MB) Shelf A Shelf B Shelf C 740-6003-001 300-6006-001 300-6005-001 Backplane boards ...

  • Avaya Octel 300 - page 96

    2-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Figures This section contains the following views of the Octel 200 cabinet. - Octel 200 Cabinet Shelf Structure Front V iew - Octel 200 Cabinet Inside Front V iew - Octel 200 Cabinet Rear V iew - Octel 200 Cabinet Inside Rear V iew ...

  • Avaya Octel 300 - page 97

    Hardware 2-25 Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Front System T erminal Port Power Supply Unit Floppy Disk Drive Power Switch System Fuse W orks for Serenade Disk Drive System/V oice Disk Drives V oice Disk Drive VCU Slot CPU Slot Card Slots A1 to A7 A1 − A6 : LIC, TLC, DAC, or integration car d A1 − A7: F AX card A5 − A7: LAN card ...

  • Avaya Octel 300 - page 98

    2-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Front Door Disk Drive Assembly VCU (Slot A8) System T erminal Port (SP1 Connector) CPU (Slot A9) ON/OFF Switch Power Supply/ Floppy Drive Unit Reload Button Floppy Disk Drive Floppy Signal Cable Card Slot Card Slot Fuse Figure 2-2 Octel 200 − Cabinet, Inside Fr ...

  • Avaya Octel 300 - page 99

    Hardware 2-27 Octel 200/300 S.4.1 PB60019 − 01 Octel 200 RS-232C Connector (J2) Alarm Port (J3) I/O Panel V isual Mailbox Connector (J4) System T erminal Port (J1) J1 J2 J3 J4 Power Cord P1 P2 P3 P4 P5 P6 P7 Earth Ground Connection Point T apped Mounting Holes (to secure W orks for Serenade Serial I/O Panel and DAC Panel ) f f Figure 2-3 Octel 20 ...

  • Avaya Octel 300 - page 100

    2-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 System T erminal Port Power Cord Receptacle Motherboard Fan Power Harness Connector Figure 2-4 Octel 200 − Cabinet, Inside Rear View ...

  • Avaya Octel 300 - page 101

    Hardware 2-29 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Figures This section contains the following views of the Octel 300 cabinet. - Octel 300 Cabinet Shelf Structure Front V iew - Octel 300 Cabinet Inside Front V iew - Octel 300 Cabinet Rear V iew - Octel 300 Cabinet Inside Rear V iew ...

  • Avaya Octel 300 - page 102

    2-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Front System T erminal Port Power Supply Unit Floppy Disk Drive Power Switch W orks for Serenade Disk Drive Four V oice Disk Drives System/V oice Disk Drives Fan Tray VCU Slot CPU Slot Card Slots A1 to A12 A1 − A1 1 : LIC, TLC, DAC , or Integration card A1 − ...

  • Avaya Octel 300 - page 103

    Hardware 2-31 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Front Door Card Slot Card Slot Hard Disk Drive Assembly VCU (Slot A13) Power Supply Unit Fan Tray System T erminal Port (SP1 Connector) CPU (Slot A14) Floppy Signal Cable ON/OFF Switch Floppy Disk Drive Reload Button Figure 2-6 Octel 300 − Cabinet, Inside Front View ...

  • Avaya Octel 300 - page 104

    2-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 300 J5 J4 J3 J2 J1 RS-232C Connector Port B (J2) 50-pin T elco connectors (25 pair) Amphenol connectors Power Receptacle Power Cord Alarm Port (J5) P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 System T erminal Port Rear Connection (J1) Reserved RS-232C Connectors (J3 and J ...

  • Avaya Octel 300 - page 105

    Hardware 2-33 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 System T erminal Port Cable Main Power Harness Power Line Filter Main Disk Drive Power Harness Main Motherboard (shelf A) Fan Tray Power Harness SCSI Bus Jumper Cable Disk Drive Motherboard (shelf B) Disk Drive Motherboard (shelf C) Figure 2-8 Octel 300 − Cabinet, Inside Rear View ...

  • Avaya Octel 300 - page 106

    ...

  • Avaya Octel 300 - page 107

    Octel 200/300 S.4.1 PB60019 − 01 3 PREP ARING THE PHONE SYSTEM Chapter Contents 3.1 How the Octel 200/300 Works with the Phone System 3-1 ............................................ Interfaced Installations 3-2 ................................................................... Integrated Installations 3-3 ....................................... ...

  • Avaya Octel 300 - page 108

    ...

  • Avaya Octel 300 - page 109

    Preparing the Phone System 3-1 Octel 200/300 S.4.1 PB60019 − 01 3.1 HOW THE OCTEL 200/300 WORKS WITH THE PHONE SYSTEM The Octel R 200/300 message servers work with PBXs, Centrex, most hybrids, and some key systems. In most PBX environments, the Octel 200/300 is configured with its voice ports connected to the phone system as a series of DTMF touc ...

  • Avaya Octel 300 - page 110

    3-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T runks E-1 Digital Link Extensions PBX Octel 200/300 Figure 3-2 Octel 200/300 E-1 Digital Link For convenience, this manual uses the terms “phone system” and “ PBX ” to refer to any telephone system that works with the Octel 200/300. This chapter discusses Octel 20 ...

  • Avaya Octel 300 - page 111

    Preparing the Phone System 3-3 Octel 200/300 S.4.1 PB60019 − 01 Integrated Installations Different methods are used to integrate a telephone system with the Octel 200/300 . In some cases, a combination of these methods may be used for full integration. Integration is the ability of the telephone system to provide the Octel 200/300 with informatio ...

  • Avaya Octel 300 - page 112

    3-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Figure 3-3 is a block diagram of the Octel 200/300 connected to the phone system where all incoming lines are directed to it. Arrows denote hunting. Figure 3-3 All Incoming Lines Directed to the Octel 200/300 PBX Octel 200/300 Figure 3-4 is a block diagram of the Octel 200/ ...

  • Avaya Octel 300 - page 113

    Preparing the Phone System 3-5 Octel 200/300 S.4.1 PB60019 − 01 3.2 DETERMINING NECESSAR Y CHANGES During the initial phase of the implementation process, perform a survey of the existing phone system. From the descriptions of the application(s), decisions are made about how the Octel 200/300 should be used. Refer to the Pr oduct Description volu ...

  • Avaya Octel 300 - page 114

    3-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 3.3 CHANGES TO CENTRAL OFFICE TRUNKING Public Exchange (PE) changes may be needed to - Add trunking capability - Create new trunk groups - Add, change, or delete 800 services - Add, change, or delete DID or Centrex services - Split the hunt group (directory listed number), ...

  • Avaya Octel 300 - page 115

    Preparing the Phone System 3-7 Octel 200/300 S.4.1 PB60019 − 01 Figure 3-5 Sample Agency Letter for PE Changes On this date we have entered into a contractual agreement with (the Octel 200/300 supplier) to be our communications representative relating to all voice grade telecommunication needs. This agreement is for an indefinite period. (The Oct ...

  • Avaya Octel 300 - page 116

    3-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 3.4 PHONE SYSTEM CONFIGURA TION Changes may be required to the following: - The Octel 200/300 port extensions - Called extensions - Trunks - Redirection - Selection Additional equipment may be required before these changes can be made. Most changes are to the PBX database. ...

  • Avaya Octel 300 - page 117

    Preparing the Phone System 3-9 Octel 200/300 S.4.1 PB60019 − 01 6. Note the pilot number for each hunt group. Depending on the PBX type, the pilot number may be either - a phantom number with no actual extension appearance - the first extension of the hunt group 7. Make the hunt group number easy to enter and easy to remember, since employees use ...

  • Avaya Octel 300 - page 118

    3-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 3-1 PBX Features to Direct T runks to the Octel 200/300 PBX Manufacturer and Model Name of Feature A T&T/Lucent All but Horizon and A T&T System 25 DDC (Direct Department Calling) Horizon and A T&T System 25 DGC (Direct Group Calling) ROLM/Siemans DEDICA ...

  • Avaya Octel 300 - page 119

    Preparing the Phone System 3-1 1 Octel 200/300 S.4.1 PB60019 − 01 Figure 3-6 Service Provider Letter Dear ( PBX-V endor Name ): This letter confirms the service order and tentative installation of the Octel 200/300 for our mutual customer , ( company name ). The following items are pertinent to this order: 1. Extension changes. These changes need ...

  • Avaya Octel 300 - page 120

    3-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 3.5 IMPLEMENTING THE OCTEL 200/300 ON PBXS WITHOUT DIL FEA TURE Y ou may encounter a PBX with an older feature package that does not provide the DIL feature. If the the phone system does not have a DIL feature, there are several alternatives for directing trunks to the Oct ...

  • Avaya Octel 300 - page 121

    Preparing the Phone System 3-13 Octel 200/300 S.4.1 PB60019 − 01 Upgrade the PBX to a Feature Package Offering the DIL Feature Depending on the customer ’ s current version, this may not be economically feasible. However, this is the most straightforward solution. Use DID Numbers The vast majority of customers have a block of DID numbers, but t ...

  • Avaya Octel 300 - page 122

    ...

  • Avaya Octel 300 - page 123

    Octel 200/300 S.4.1 PB60019 − 01 4 INST ALLA TION Chapter Contents 4.1 Receiving the Equipment 4-1 .................................................................... Inspecting for Shipping Damage 4-1 .......................................................... Unpacking the Cabinet 4-1 ............................................................ ...

  • Avaya Octel 300 - page 124

    Octel 200/300 S.4.1 PB60019 − 01 4 INST ALLA TION Chapter Contents (continued) 4.9 Pin Assignments for Message Server Cards and Ports 4-41 .......................................... Four-Port Line-Interface Card, ROLM Integration Card, and Mitel Integration Card 4-42 ............... Eight-Port Line-Interface Card and T elemarketing Line Card 4-43 ...

  • Avaya Octel 300 - page 125

    Octel 200/300 S.4.1 PB60019 − 01 4 INST ALLA TION Figures 4-1 Octel 200 Floor Plan for Domestic Installation in the US, Canada and Mexico 4-6 ....................... 4-2 Octel 300 Floor Plan for Domestic Installation for the US, Canada, and Mexico 4-7 ...................... 4-3 Octel 200 Direct-Connect Installation 4-1 1 ......................... ...

  • Avaya Octel 300 - page 126

    ...

  • Avaya Octel 300 - page 127

    Installation 4 − 1 PB60019 − 01 Octel 200/300 S.4.1 4.1 RECEIVING THE EQUIPMENT This section provides procedures for unpacking, inspecting, inventorying, and reshipping the Octel R 200/300. The server is shipped in the customer-ordered configuration. All PCAs, power supplies, and disk drives are installed in the cabinet. Depending on the option ...

  • Avaya Octel 300 - page 128

    4 − 2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 8. Lift the cabinet straight up, until the stabilizer legs have cleared the server. Lift the server of f the pallet toward the pallet opening at the front of the server . 9. Place the server in its permanent location. 10. Replace the front door . 1 1. When the Octel 200 ...

  • Avaya Octel 300 - page 129

    Installation 4 − 3 PB60019 − 01 Octel 200/300 S.4.1 Moving the Equipment On-Site Before moving the server , verify the status of the new site: - Is the input power ready? - Is it the same as the input power required for the Octel 200/300 ? - Is the installation location ready? - Are the telephone extensions ready to be hooked up? Move the Octel ...

  • Avaya Octel 300 - page 130

    4 − 4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4.2 INST ALLA TION REQUIREMENTS Installing the Octel 200/300 involves the following: - Connecting PBX extensions to Octel 200/300 ports - Connecting power to the cabinet - Installing the configuration database - Updating the database for both the Octel 200/300 and the P ...

  • Avaya Octel 300 - page 131

    Installation 4 − 5 PB60019 − 01 Octel 200/300 S.4.1 T able 4-1 indicates the input circuit current that must be supplied by a dedicated branch circuit. T able 4-1 Input Circuit Current at Nominal Operating Line V oltage Input V oltage Frequency Rated Input Current p g qy Range Octel 200 Octel 300 120 V AC 230 V AC (Octel 200) 240 V AC (Octel 30 ...

  • Avaya Octel 300 - page 132

    4 − 6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Figure 4-1 Octel 200 Floor Plan for Domestic Installation in the US, Canada and Mexico 120 VAC 240 VAC Coun try Sp ecific NEMA 5 − 15P NEMA 6 − 15P Countr y specifi c USA USA Inte rnati ona l − 48 VD C Permanent ly wire d NOMINA L VOL TA GE PLUG TYPE Se rvice Acce ...

  • Avaya Octel 300 - page 133

    Installation 4 − 7 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-2 Octel 300 Floor Plan for Domestic Installation for the US, Canada, and Mexico SIDE V IEW Se rvice Acce ss R ear access for sy stem cabling AIR EXHAUST AIR EXHAUST Front access for service of field Side access not required Accep table Env ironm ent Equipment room Office environment M ...

  • Avaya Octel 300 - page 134

    4 − 8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 IMPORT ANT SAFETY INSTRUCTIONS FOR A.C. POWERED SYSTEMS SA VE THESE INSTRUCTIONS T o conform to the safety agency grounding requirements, use the power cord provided. This power cord complies with the following UL requirement: “An equipment grounding conductor that is ...

  • Avaya Octel 300 - page 135

    Installation 4 − 9 PB60019 − 01 Octel 200/300 S.4.1 T able 4-2 Input Power Requirements Component Power Consumption (watts) Octel 200 Octel 300 Base cabinet 125 150 4-port line card 10 10 8-port line card 15 15 16-port line card 15 15 Fax Application Processor 30 30 LAN card 20 20 V oice/system disk drive 25 25 W orks for Serenade t disk 20 20 ...

  • Avaya Octel 300 - page 136

    4 − 10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Installing the Octel 200/300 With –48-Vdc Power Supply Unit The –48-Vdc powered server does not include a power cord. A terminal block is provided on the back of the cabinet for field wiring to the DC power source. The installation must be performed as described be ...

  • Avaya Octel 300 - page 137

    Installation 4 − 11 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-3 Octel 200 Direct-Connect Installation T erminal Block Negative Lead P ositive Lead Cover Plate Conduit Strain R elief 1/2-inch Diameter Conduit DC Inlet Box Ground Lead ...

  • Avaya Octel 300 - page 138

    4 − 12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Figure 4-4 Octel 300 Direct-Connect Installation DC Filter Assembly P ositive Lead Negative Lead Cover T erminal Block Ground Lead Conduit Strain R elief 1/2-inch Diameter Conduit ...

  • Avaya Octel 300 - page 139

    Installation 4 − 13 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-5 Diagram of the Field Wiring for – 48-Vdc Powered Octel 200 DC Power Source Earth Ground Conduit With Three Wires Ground Stud + – – + Rear Panel T erminal Block Distributor-Supplied Equipment Each Octel 200/300 line card is connected to the PBX with a 25-pair cable. Supply one ...

  • Avaya Octel 300 - page 140

    4 − 14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4.3 TERMINAL COMMUNICA TIONS Y ou can establish communication with the message server by connecting a local terminal, by calling in through an internal or external modem, or by using the T elnet feature. The T elnet and internal modem accesses are mutually exclusive. H ...

  • Avaya Octel 300 - page 141

    Installation 4 − 15 PB60019 − 01 Octel 200/300 S.4.1 T able 4-4 DCE Pinouts for Cable Connections Between the RS-232C T erminal and the Octel 200/300 Pin EIA/CKT Signal Function 1 2 3 4 5 7 8 20 AA BA BB CA CB AB CF CD Protective ground Transmit data (TX) Receive data (RX) Request to send (R TS) Clear to send (CTS) Signal ground Receive-line si ...

  • Avaya Octel 300 - page 142

    4 − 16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Connecting the Local T erminal/Setting the Baud Rate The following explains how to connect a local terminal and set the baud rate. The Octel 200/300 default baud rate for the direct terminal connection is 9600. Y ou can adjust the baud rate by using the BAUD command. 1 ...

  • Avaya Octel 300 - page 143

    Installation 4 − 17 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-7 Octel 200/300 to External Modem Pinouts 2 3 4 5 7 8 20 2 3 4 5 7 8 20 RS-232C Male Connectors T o modem (DCE) T o Octel 200/300 (DCE) The Octel 200/300 requires pin 4 (R TS) to be TRUE or left open and pin 20, Data T erminal Ready (DTR), to be TRUE. The modem must provide DCD (pin ...

  • Avaya Octel 300 - page 144

    4 − 18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 2. When the Octel 200/300 answers, enter # # # 5 3. After you hear the high-pitched tone, enter the code to connect to the modem (A TD). The code can vary , depending on the interface and modem manufacturer. If you do not hear a high-pitched tone, repeat steps 1 and 2. ...

  • Avaya Octel 300 - page 145

    Installation 4 − 19 PB60019 − 01 Octel 200/300 S.4.1 Configuration A local message server must be configured as follows to allow T elnet access: - System Parameter 297 — TELNET: ENABLE TELNET SER VER must be YES to enable T elnet. - System Parameter 300 — TELNET: TELNET SER VER POR T NUMBER can be set to a value other than the default of 23 ...

  • Avaya Octel 300 - page 146

    4 − 20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Y ou can identify which message server you have accessed during a T elnet session because the message server name, up to six characters, displays before the @ prompt or . (dot) prompt. . When you are connected via T elnet and are in UPDATE mode, you can control the scr ...

  • Avaya Octel 300 - page 147

    Installation 4 − 21 PB60019 − 01 Octel 200/300 S.4.1 4.4 OCTEL 200/300 HARDW ARE INST ALLA TION The physical installation of the message server begins by connecting the terminal to the Octel 200/300, applying power , and observing the Octel 200/300 self-test. Starting Up the Message Server Connect the terminal to the RS-232C connector marked J1 ...

  • Avaya Octel 300 - page 148

    4 − 22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSED Testing System Voltage/Temp...PASSED Testing ROM Checksum...PASSED Testing PIT...PASSED Testing DMA...PASSED Testing UART...PASSED Testing Modem...PASSED Testing TDM Crosspoint...PASSED ...

  • Avaya Octel 300 - page 149

    Installation 4 − 23 PB60019 − 01 Octel 200/300 S.4.1 Measuring DC V oltages The AC and DC wiring is prewired to connectors that are automatically engaged when the power supply is installed. There are no power-supply adjustments. Y ou can check voltages by using a digital volt meter. Using the digital volt meter, you can measure the system DC vo ...

  • Avaya Octel 300 - page 150

    4 − 24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4.5 OCTEL 200/300 SOFTW ARE INST ALLA TION The Octel 200/300 indicates it is ready to receive commands or other input by displaying a prompt character. The actual prompt character displayed indicates whether you are at the operating system level or within the INST ALL ...

  • Avaya Octel 300 - page 151

    Installation 4 − 25 PB60019 − 01 Octel 200/300 S.4.1 Using UPDA TE Use the UPDA TE program to verify or modify the configuration database, as described in the following two sections. V erifying the Configuration Database After you finish the message server configuration, the terminal again displays the @ prompt. T o get a printout of the databa ...

  • Avaya Octel 300 - page 152

    4 − 26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4.6 CONNECTING THE PHONE SYSTEM TO THE OCTEL 200/300 After you have verified that both the message server and the PBX are configured correctly, you must connect the Octel 200/300 to the PBX. Connection Overview The Octel 200/300 installation involves connecting 25-pair ...

  • Avaya Octel 300 - page 153

    Installation 4 − 27 PB60019 − 01 Octel 200/300 S.4.1 A line card installation kit is required if you are installing either line or integration cards for the Octel 200/300. . For more information about the installation of an integration card, refer to the appropriate chapter in the Integration volume. For information about installing the EntryW ...

  • Avaya Octel 300 - page 154

    4 − 28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Figure 4-9 Connector Block A B C D Column = 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 P air Number Jack 3 (C) to slot 3 Jack 4 (D) to slot 4 Jack 1 (A) Jack 2 (B) to slot 2 To p to slot 1 Wiring In most cases, the existing wiring is not consiste ...

  • Avaya Octel 300 - page 155

    Installation 4 − 29 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-10 Example of Server-to-Block Connections Octel 200/300 R ear V iew 66M4-4W 66M4-4W P1 P6 For maximum configuration, three connector blocks and twelve 25-pair cables are required. The actual wiring (cross-connections from the 66M4-4W connector block to the 66M block, or equivalent), ...

  • Avaya Octel 300 - page 156

    4 − 30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4.7 OCTEL 200/300 TESTING The Octel 200/300 should always be checked for proper operation after the configuration database is installed or changes are made. In addition to the message server test, other tests should be made before the Octel 200/300 is connected. These ...

  • Avaya Octel 300 - page 157

    Installation 4 − 31 PB60019 − 01 Octel 200/300 S.4.1 1. Connect telephone B to the modular-adapter position associated with port 1 of the Octel 200/300. 2. From telephone A, call the extension number associated with telephone B. 3. Answer telephone B, and perform a hookswitch flash or press the transfer key if available. 4. Does the PBX provide ...

  • Avaya Octel 300 - page 158

    4 − 32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 V erify that the Octel 200/300 correctly handles a ring-no-answer (RNA) call. 1. From telephone A, call the extension associated with port 1. 2. Did the Octel 200/300 answer with the correct company greeting (a custom greeting or the generic greeting)? YES ' Conti ...

  • Avaya Octel 300 - page 159

    Installation 4 − 33 PB60019 − 01 Octel 200/300 S.4.1 Hunt Group Operation T est V erify the hunting sequence, as follows: . The terminal command PS displays the current status of each Octel 200/300 port. A three-character abbreviation denotes the state of each port. Refer to the Maintenance Commands chapter for more information about using the ...

  • Avaya Octel 300 - page 160

    4 − 34 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 2. Does the call overflow to the correct answering extension as determined for fail-safe operation? YES ' Continue. NO ' Determine the cause and correct the problem before continuing. . Some PBXs might not support hunt-group overflow and the caller could expe ...

  • Avaya Octel 300 - page 161

    Installation 4 − 35 PB60019 − 01 Octel 200/300 S.4.1 YES ' Continue. NO ' Determine the cause and correct the problem before continuing. 3. From telephone A, call outside the PBX and back in on trunks dedicated to the hunt group. 4. Does the Octel 200/300 answer correctly? YES ' Continue. NO ' Determine the cause and correct ...

  • Avaya Octel 300 - page 162

    4 − 36 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 2. Does the Octel 200/300 answer correctly? YES ' Continue. NO ' Determine the cause and correct the problem before continuing. 3. Repeat the procedure from step 1 for each trunk, until all hunts have been tested. V erify that each trunk is answered by the Oc ...

  • Avaya Octel 300 - page 163

    Installation 4 − 37 PB60019 − 01 Octel 200/300 S.4.1 5. Leave a test message for telephone C. . A message is not delivered to a mailbox unless it is at least 4.5 seconds long. The mailbox must be entered in the USER T able for the Octel 200/300 to offer to take a message. 6. The Octel 200/300 should now initiate a message-waiting-notification c ...

  • Avaya Octel 300 - page 164

    4 − 38 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4.8 TRACKING THE INST ALLA TION Use the following checklist to help track any installation and telephone changes, as follows: - Use the “See Chapter” column for reference to the appropriate chapter in the Installation and Maintenance volume for further information. ...

  • Avaya Octel 300 - page 165

    Installation 4 − 39 PB60019 − 01 Octel 200/300 S.4.1 Installation T ask Completed Scheduled Person Responsible See Chapter PBX Preparation Survey telephone system (Y/N) Preparing the Phone System Additional touch-tone extensions (as required) Install and label the Octel 200/300 ports PBX COS changes for the Octel 200/300 port extensions Forward ...

  • Avaya Octel 300 - page 166

    4 − 40 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Installation T ask Completed Scheduled Person Responsible See Chapter Pass/Fail T ests Step Description Installation 1. Dial tone on PBX extensions 2. Extension number check 3. PBX function 4. Call to intercept/attendant PBX 5. Ring-no-answer extension 6. Busy extensio ...

  • Avaya Octel 300 - page 167

    Installation 4 − 41 PB60019 − 01 Octel 200/300 S.4.1 4.9 PIN ASSIGNMENTS FOR MESSAGE SERVER CARDS AND PORTS Connectors P1 through P12 use a 50-pin male telco connector with the pin arrangement shown in Figure 4-1 1. 1 25 50 26 ......................... ......................... Figure 4-1 1 50-Pin Male T elco Connector Pinouts The following sec ...

  • Avaya Octel 300 - page 168

    4 − 42 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Four-Port Line-Interface Card, ROLM Integration Card, and Mitel Integration Card The following pin assignments are for the four -port line-interface card (LIC4), the ROLM integration card (RIC), and the Mitel integration card (MIC), as they appear on the rear 50-pin te ...

  • Avaya Octel 300 - page 169

    Installation 4 − 43 PB60019 − 01 Octel 200/300 S.4.1 Eight-Port Line-Interface Card and T elemarketing Line Card The following pin assignments are for the eight-port line-interface card (LIC8) and the T elemarketing Line Card (TLC), as they appear on the rear 50-pin telco connector. If an LIC or TLC is installed in slot A1, it uses 50-pin telco ...

  • Avaya Octel 300 - page 170

    4 − 44 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 16-Port Line-Interface Card (DLC16) and the PBX Integration Cards for Northern T elecom (NPIC) The following pin assignments are for the 16-port line-interface card (DLC16) and the Northern T elecom PBX integration card (NPIC) as they appear on the rear 50-pin telco co ...

  • Avaya Octel 300 - page 171

    Installation 4 − 45 PB60019 − 01 Octel 200/300 S.4.1 12-Port International Line-Interface Card The following pin assignments are for the 12-port international line-interface card (ILC12) as they appear on the rear 50-pin telco connector. 50-Pin Number Signal Function 50-Pin Number Signal Function 1 RING1 26 TIP1 2 RING2 27 TIP2 3 RING3 28 TIP3 ...

  • Avaya Octel 300 - page 172

    4 − 46 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 DTIC Pin Assignment The following pin assignments are for the Digital Trunk Interface Card (DTIC) as they appear on the rear 50-pin telco connector. 50-Pin Number Signal Function 50-Pin Number Signal Function 1 TXRING 26 TXTIP 2 27 3 28 4 TXRING 29 TXRING 5 30 6 31 7 R ...

  • Avaya Octel 300 - page 173

    Installation 4 − 47 PB60019 − 01 Octel 200/300 S.4.1 Northern T elecom SL-1 Integration Card The following pin assignments are for the Northern T elecom SL-1 integration card (SLIC) as they appear on the rear 50-pin telco connector. If a SLIC card is installed in slot A9, it uses 50-pin telco connector P9; if it is installed in slot A10, it use ...

  • Avaya Octel 300 - page 174

    4 − 48 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 A T&T Integration Card (A TTIC) The following pin assignments are for the A T&T integration card (A TTIC) as they appear on the rear 50-pin telco connector. If an A TTIC card is installed in slot A9, it uses 50-pin telco connector P9; if it is installed in slot ...

  • Avaya Octel 300 - page 175

    Installation 4 − 49 PB60019 − 01 Octel 200/300 S.4.1 Serial Integration Card for the Meridian 1 (SIC8) The following pin assignments are for the serial integration card (SIC8) for the Meridian 1 as they appear on the rear 50-pin telco connector. If an SIC8 card is installed in slot A9, it uses 50-pin telco connector P9; if it is installed in sl ...

  • Avaya Octel 300 - page 176

    4 − 50 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 APIC Integration Card The following pin assignments are for the A T&T APIC card as they appear on the rear 50-pin telco connector. If an APIC card is installed in slot A9, it uses 50-pin telco connector P9; if it is installed in slot A10, it uses connector P10, etc ...

  • Avaya Octel 300 - page 177

    Installation 4 − 51 PB60019 − 01 Octel 200/300 S.4.1 SIC8 I/O Panel Pinouts The following pin assignments are on the SIC8 I/O panel for port 1 (DB 26 connector). 50-Pin Number Signal Function I/O Line 1 GND 2 TXD1 LI/O (18) 3 RXD1 LI/O (1) 4 R TS1 LI/O (37) 5 CTS1 LI/O (20) 6 DSR1 LI/O (3) 7 GND 8 DCD1 LI/O (39) 9 GND 10 N/C 11 N/C 12 N/C 13 N/ ...

  • Avaya Octel 300 - page 178

    4 − 52 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Direct-Access Card (DAC) The following pin assignments are for the direct-access Card (DAC) as they appear on the rear 50-pin telco connector. If a DAC is installed in slot A1, it uses 50-pin telco connector P1; if it is installed in slot A2, it uses connector P2, etc. ...

  • Avaya Octel 300 - page 179

    Installation 4 − 53 PB60019 − 01 Octel 200/300 S.4.1 Direct-Access Card I/O Panel DP EXT Connector The following pin assignments are on the DP EXT connector for the DAC I/O panel. DP EXT is a 50-pin telco connector. 50-Pin Number Signal Function 50-Pin Number Signal Function 1 1RING1 26 1TIP1 2 1RING2 27 1TIP2 3 1RING3 28 1TIP3 4 1RING4 29 1TIP ...

  • Avaya Octel 300 - page 180

    4 − 54 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 External Alarm Port The external alarm port uses a 9-pin DB9 female connector with the following pin arrangement: 1 5 6 9 S S S S S S S S S F ront View DB9 Male Connector - Use connector J3 for the Octel 200. - Use connector J5 for the Octel 300. The external-alarm con ...

  • Avaya Octel 300 - page 181

    Installation 4 − 55 PB60019 − 01 Octel 200/300 S.4.1 4.10 OCTEL 300 RACK MOUNT INST ALLA TION The Octel 300 can be installed in a 19-inch rack. Figure 4-12 illustrates a rack-mount installation. Figure 4-12 Octel 300 Cabinet Installed in 19-Inch Rack 10 mounting screws (supplied in Octel R ack Mount Kit) 8 mounting screws (supplied by rack manu ...

  • Avaya Octel 300 - page 182

    4 − 56 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Preinstallation Determine whether the rack to be used is of a suitable size and strength to hold the Octel 300. At maximum configuration, the server can weigh as much as 220 pounds and might be too heavy for some racks. Make sure that the rack is structurally sound bef ...

  • Avaya Octel 300 - page 183

    Installation 4 − 57 PB60019 − 01 Octel 200/300 S.4.1 8. Using a tape measure, determine where the speed nuts provided by the manufacturer should clip on the rack vertical rails to line up with the holes in the Octel 300 rack-mounting brackets. . This step is not necessary if the rack has threaded holes in the vertical mounting rails. 9. T wo pe ...

  • Avaya Octel 300 - page 184

    ...

  • Avaya Octel 300 - page 185

    Octel 200/300 S.4.1 PB60019 − 01 5 REPORTS Chapter Contents 5.1 Overview 5-1 .................................................................................. 5.2 Listing and Clearing Reports 5-2 ................................................................. Listing a Report 5-2 ................................................................ ...

  • Avaya Octel 300 - page 186

    Quick Reference Guide Octel 200/300 Reports Octel 200/300 S.4.1 PB60019 − 01 Command Additional Information List Report @L R Shows reports that can be listed. Individual reports are shown below . System Parameter 72 determines maximum lines per page for reports. Clear Report @C R Produces a listing of reports that can be cleared. Options are: 1=S ...

  • Avaya Octel 300 - page 187

    Quick Reference Guide Octel 200/300 Reports Octel 200/300 S.4.1 PB60019 − 01 Command Additional Information Mailbox Usage 7 Shows mailbox usage time. Usage includes logon time and access time. User Status Detail 8 Shows status information on mailbox access and time durations associated with individual mailbox usage. Integration Calling Statistics ...

  • Avaya Octel 300 - page 188

    Reports 5-1 Octel 200/300 S.4.1 PB60019 − 01 5.1 OVERVIEW Reports provide statistics on the operation and usage of the Octel R 200/300 message server and give owners the ability to monitor various operational aspects of the Octel 200/300. Reports may be accessed at any time through the system’ s administration terminal. The Octel 200/300 offers ...

  • Avaya Octel 300 - page 189

    5-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 5.2 LISTING AND CLEARING REPORTS Information is collected and stored in various internal tables. The information accumulates until the report is cleared. Reports can be listed without affecting the accumulated data. Once the command to clear a report is entered, the values ...

  • Avaya Octel 300 - page 190

    Reports 5-3 Octel 200/300 S.4.1 PB60019 − 01 The prompts displayed after selecting a specific report (i.e., 1 − 0) vary slightly as shown in the following sections. These reports can be printed if you have a teleprinter or printer attached to the terminal or PC. Before each reported is displayed, the message server prompts “READY PRINTER, THE ...

  • Avaya Octel 300 - page 191

    5-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 If 1 − 8 digits are entered, the list displays the mailboxes beginning with the digit(s) entered. In this example the first digit is 5 and mailboxes are three digits long: Entered Digits Mailboxes Displayed 5 All mailboxes beginning with 5 56 All mailboxes beginning with ...

  • Avaya Octel 300 - page 192

    Reports 5-5 Octel 200/300 S.4.1 PB60019 − 01 When option 1 — System Performance and Port Statistics, is chosen, the following reports are cleared: - System Performance - System Performance by COS report - Digital Network Performance Report - Port Statistics When option 3 — User Calling and Message Statistics, is chosen, the following reports ...

  • Avaya Octel 300 - page 193

    5-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 5.3 SYSTEM PERFORMANCE REPORT ' 1. SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY C ...

  • Avaya Octel 300 - page 194

    Reports 5-7 Octel 200/300 S.4.1 PB60019 − 01 −−−− SYSTEM PERFORMANCE REPORT FOR (SYSTEM NAME) −−− FROM: MM/DD HH:MM A.M. YYYY TO: MM/DD HH:MM P.M. YYYY PAGE 1 OF 1 −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−? ...

  • Avaya Octel 300 - page 195

    5-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Call Summary The Call Summary portion of the System Performance report shows the stages of calls and actions of callers into the Octel 200/300. The calls include the following: - Callers attempting to reach extensions. - People calling into mailboxes. - Other calls answered ...

  • Avaya Octel 300 - page 196

    Reports 5-9 Octel 200/300 S.4.1 PB60019 − 01 Number of times callers pressed 0 and were transferred to attendant or intercept position. . If the call is integrated with a call record, pressing 0 for assistance is pegged under Subsequent Actions. Number of times callers left a message as an initial action. This also includes instances where Next M ...

  • Avaya Octel 300 - page 197

    5-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Subsequent Actions After completing the initial action, (i.e., caller left a message at the tone), another action is taken. Subsequent actions are described below . This category can include - Number of times callers dialed a defined first digit from 0 to 8 (0 applies for ...

  • Avaya Octel 300 - page 198

    Reports 5-1 1 Octel 200/300 S.4.1 PB60019 − 01 Progress of Calls to Extensions If the callers initial or subsequent action requires the Octel 200/300 to place a call, responses to that call are detailed below . Also included is the number of logon requests that were successfully completed. This category can include - Number of answered calls. - W ...

  • Avaya Octel 300 - page 199

    5-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Number of calls placed by the Octel 200/300 to vacant number (fast busy). T otal calls placed to extensions by the Octel 200/300. Number of times a mailbox was successfully logged onto. Number of mailboxes in the USER T able. Number of ports configured. Number of seconds d ...

  • Avaya Octel 300 - page 200

    Reports 5-13 Octel 200/300 S.4.1 PB60019 − 01 Messages Currently Stored Messages are generally created by callers or by mailbox owners. Recorded names and greetings created using the Insert/Swap feature are also considered to be messages. System totals for each of these categories are reflected below . Number of greeting messages currently stored ...

  • Avaya Octel 300 - page 201

    5-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Digital Network Performance Report The Digital Network Performance Report tracks LAN performance. It provides a measure of the messaging traffic across the digital network and the allocation of the LAN channel resources for the messaging traffic across the digital network. ...

  • Avaya Octel 300 - page 202

    Reports 5-15 Octel 200/300 S.4.1 PB60019 − 01 Message Statistics Number of messages sent. Number of messages received. Number of network names received from the digital network. Number of realtime name plays requested (applies only to Domain). Time (in hours, minutes, and seconds) of the actual lengths of the messages sent. Time (in hours, minute ...

  • Avaya Octel 300 - page 203

    5-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 LAN Connections OUTGOING Attempted Number of attempts to make a connection to another location. Rejected Number of times an attempt to connect to another location was rejected. Got Busy Number of times an attempt to connect to another location was rejected because all LAN ...

  • Avaya Octel 300 - page 204

    Reports 5-17 Octel 200/300 S.4.1 PB60019 − 01 5.4 NETWORK TRAFFIC REPORT 1 . SYSTEM PERFORMANCE. ' 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY COS. The Network T raffic repor ...

  • Avaya Octel 300 - page 205

    5-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T o Location For each location name, information is reported for a maximum of three possible route choices. For each route choice, the following accumulates: Number of calls attempted to this location by this route. Encountered busy trying to reach this location. Failed to ...

  • Avaya Octel 300 - page 206

    Reports 5-19 Octel 200/300 S.4.1 PB60019 − 01 Faxes sent during the night. The night hours are defined by System Parameter 62 or 63. Faxes sent during all hours not defined by System Parameters 62 and 63. This column indicates the number of times all messages were returned for a particular location. The number is specific to each particular locat ...

  • Avaya Octel 300 - page 207

    5-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Network Access T otals Summary of network access for each location: Number of calls attempted to this location. Calls tried that were not successful. Could be due to all ports busy , route busy , route failure, or , for protocols 1 and 3, line quality problems. Calls tried ...

  • Avaya Octel 300 - page 208

    Reports 5-21 Octel 200/300 S.4.1 PB60019 − 01 ************************************************************ −−−−−−−−−−− NETWORK TRAFFIC REPORT FOR NAME −−−−−−−−−−−−−−−− FROM :MM/DD HH:MM A.M. YYYY TO :MM/DD HH:MM P.M. YYYY ************************************************************ LOCATION &l ...

  • Avaya Octel 300 - page 209

    5-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Message Delivery Information for each location includes Message send attempts over the LAN. Number of send attempts that failed to deliver messages. Number of times the message server tried to send a message to this location that had already been tried earlier Number of ti ...

  • Avaya Octel 300 - page 210

    Reports 5-23 Octel 200/300 S.4.1 PB60019 − 01 5.5 USER MESSAGE ST A TISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. ' 3. USER MESSAGE ST A TISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY COS. The User Message Stat ...

  • Avaya Octel 300 - page 211

    5-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Messaging Statistics Provides statistics about messages currently stored in each mailbox. Also shows the date that data for each mailbox was last cleared (from a terminal) by using the command CLEAR REPORTS and choosing option 3. This report also shows whether a SDL (Syste ...

  • Avaya Octel 300 - page 212

    Reports 5-25 Octel 200/300 S.4.1 PB60019 − 01 5.6 USER CALLING ST A TISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. ' 4. USER CALLING ST A TISTICS. 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY COS. The User Calling Stat ...

  • Avaya Octel 300 - page 213

    5-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Number of calls answered This number includes only non-integrated calls that are transferred through the message server . Calls that are released and forwarded back are pegged in the Integration Calling Statistics report. Number of calls that are transferred by the message ...

  • Avaya Octel 300 - page 214

    Reports 5-27 Octel 200/300 S.4.1 PB60019 − 01 5.7 DISK USAGE REPORT 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. ' 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY COS. The Disk Usage report provides ...

  • Avaya Octel 300 - page 215

    5-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T otal System Message Storage The Disk Usage report displays the storage capacity , total percentage of storage used, and percentages of storage for names, greetings, and user messages for the disk. Number of minutes of storage possible on the drive installed. T otal perce ...

  • Avaya Octel 300 - page 216

    Reports 5-29 Octel 200/300 S.4.1 PB60019 − 01 5.8 PORT ST A TISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. ' 6. PORT ST ATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY COS. This report contains informati ...

  • Avaya Octel 300 - page 217

    5-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 * PORT USAGE REPORT FOR (SYSTEM NAME) * FROM: MM/DD HH:MM A.M. YYYY TO: MM/DD HH:MM P.M. YYYY −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− * INDIVIDUAL PORT S ...

  • Avaya Octel 300 - page 218

    Reports 5-31 Octel 200/300 S.4.1 PB60019 − 01 Individual Port Statistics Information in this section includes the number of incoming and outgoing calls for each voice port and fax channel, the number of seconds each port was busy , and the number of seconds each port was busy because it failed selftest. The number associated with each port in the ...

  • Avaya Octel 300 - page 219

    5-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The total number of faxes successfully printed from all F AX ports using this COS. Includes fax delivery for fax messages and fax-on-demand requests. The number of ports using this COS that are busy at the same time and the total number of seconds during the reporting peri ...

  • Avaya Octel 300 - page 220

    Reports 5-33 Octel 200/300 S.4.1 PB60019 − 01 5.9 MAILBOX USAGE 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. 6. PORT STATISTICS. ' 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY COS. The Mailbox Usage report contains i ...

  • Avaya Octel 300 - page 221

    5-34 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 5.10 USER ST A TUS DET AIL 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. ' 8. USER ST A TUS DET AIL. 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY ...

  • Avaya Octel 300 - page 222

    Reports 5-35 Octel 200/300 S.4.1 PB60019 − 01 5.1 1 INTEGRA TION CALLING ST A TISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. ' 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY COS. The Integrati ...

  • Avaya Octel 300 - page 223

    5-36 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Number of calls placed to the mailbox when - Greeting is ON (and the mailbox COS does not have Attribute 6). - Extension is unavailable or vacant. - Call is placed to an extension which forwards back to a CX/MX mode port. - DID calls which were intercepted immediately. - C ...

  • Avaya Octel 300 - page 224

    Reports 5-37 Octel 200/300 S.4.1 PB60019 − 01 5.12 SYSTEM PERFORMANCE BY COS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS. 5. DISK USAGE. 6. PORT STATISTICS. 7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. ' 10. SYSTEM PERFORMANCE BY COS. System Performance by ...

  • Avaya Octel 300 - page 225

    5-38 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Caller ’ s Initial Action This section displays callers’ initial actions upon reaching the port/trunk COS specified. This can include - Number of times callers dialed a defined first digit from 1 − 8. - Number of times callers were sent directly to Next Mailbox witho ...

  • Avaya Octel 300 - page 226

    Reports 5-39 Octel 200/300 S.4.1 PB60019 − 01 Miscellaneous category including - Caller dialed 9 9 . - Port called a CX port (extension forwarded to the Octel 200/300). - Caller dialed invalid first digit (e.g., 9 ). - Caller disconnected (detected hang-up events or from DID Interface). - Caller has not taken initial action. - W ith Adaptive Inte ...

  • Avaya Octel 300 - page 227

    5-40 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Number of times callers pressed 0 and were transferred to the attendant/intercept position or Personal Assistant. Number of times callers left a message after busy/no answer/greeting. Number of times callers pressed # to enter a mailbox (includes successful and unsuccessfu ...

  • Avaya Octel 300 - page 228

    ...

  • Avaya Octel 300 - page 229

    Octel 200/300 S.4.1 PB60019 − 01 6 MAINTENANCE COMMANDS Chapter Contents 6.1 Command Summary 6-1 ........................................................................ List Commands 6-1 ......................................................................... Clear Commands 6-4 ................................................................... ...

  • Avaya Octel 300 - page 230

    Octel 200/300 S.4.1 PB60019 − 01 6 MAINTENANCE COMMANDS Figures 6-1 Alarm T est Flow 6-41 ........................................................................... 6-2 Sequence Used by the Octel 200/300 T o Screen Calls 6-47 .......................................... 6-3 Ring/No Answer T one-Timing Failure 6-50 ................................. ...

  • Avaya Octel 300 - page 231

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Subject Command Information List Commands Client Controlled Message pool L CCM Displays the current message server utilization for the Client Controlled Message pool (CCM). Used for OctelAccess application development. Client Error Log LC Used ...

  • Avaya Octel 300 - page 232

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject List (continued) Messages Pending for Domain Locations L NET D [x] Lists messages pending transfer to the domain in general or specific domain locations. Messages pending response to LAN queries are also listed. x = ...

  • Avaya Octel 300 - page 233

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject Clear Commands Clear Hardware Error T able CH Clears the Hardware Error T able. Integration Board CIxy Clears the integration board pegs. x = slot number y = unit number Network CN F Clears network failures. Pegs CP ...

  • Avaya Octel 300 - page 234

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject T est Commands (continued) System Initialization T EC2xy or C Uxyz Initializes and cancels forwarding for all ports specified. Sends initialization string from System Parameter 33 — PBX INITIALIZE CODE , then cance ...

  • Avaya Octel 300 - page 235

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject System Service Mode Commands System Forwarding CD C Dxyz or TE C 1 xy Use the Courtesy Down command with modifiers to remove the following from service. Port or Ports Uses string from System Parameter 45 — SYSTEM R ...

  • Avaya Octel 300 - page 236

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject System Service Mode Commands (continued) CU x y Integration Unit Brings the integration unit into service. x = slot number y = unit number CU x LAN For Digital Networking, returns the LAN card to service. x = slot nu ...

  • Avaya Octel 300 - page 237

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject Miscellaneous Commands (continued) Baud Rate BAUD Displays the current baud rate setting. The available baud rates are 300, 600, 1200, 2400, 4800, 9600, 19200 and 38400. Data Fields BITTST x Converts hardware error d ...

  • Avaya Octel 300 - page 238

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject Miscellaneous Commands (continued) Hard Disk Drive DEX x y Reads all disk sectors. x = disk number y = region number Disk Drive DSKMAP Displays the last known status of all drives as recorded by the VCU software. Y o ...

  • Avaya Octel 300 - page 239

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject Miscellaneous Commands (continued) Integration Unit ISTAT x y Gives the current status of an integration unit. x = slot number y = unit number LAN Status LANG Displays the languages installed. This command lists the ...

  • Avaya Octel 300 - page 240

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject Miscellaneous Commands (continued) Message W aiting Lamps MWL RELITE Send commands to relight each message waiting lamp that the Octel 200/300 has marked as ON. MWOFF x Turns OFF lamp message waiting. x = mailbox num ...

  • Avaya Octel 300 - page 241

    Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command T ype Information Command Subject Miscellaneous Commands (continued) Port Status PS x Displays current state of the ports. x = non-zero for continuous (optional) Restart RESTA Restarts CPU. All active ports and the modem are dropped. The maintenance ...

  • Avaya Octel 300 - page 242

    ...

  • Avaya Octel 300 - page 243

    Maintenance Commands 6-1 Octel 200/300 S.4.1 PB60019 − 01 6.1 COMMAND SUMMAR Y In this chapter, theOctel R 200/300 message server maintenance commands are divided into five command types as listed below . Maintenance commands are entered from the @ prompt. - List commands - Clear commands - T est commands - System service mode commands - Miscella ...

  • Avaya Octel 300 - page 244

    6-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition LMx LIST MAILBOX Lists the current configuration of the mailbox specified, where x is the mailbox number . LMxM LIST MAILBOX MESSAGES Lists information about messages for a specific mailbox, where x is the mailbox number . L NET x LIST NETWORK MAILB ...

  • Avaya Octel 300 - page 245

    Maintenance Commands 6-3 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition LR T1 LIST ROUND TRIP TIME Lists the round trip time for message waiting. For integration, this command lists the following, by link: - Number of mailbox holders assigned - Longest message waiting round trip time - T otal number of ON commands in the trip listed - ...

  • Avaya Octel 300 - page 246

    6-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Clear Commands Use the CLEAR command to clear maintenance tables and reset all data to zero. A space is always required between the C (for CLEAR ) and the letter following. At the @ prompt, enter C [ name ] Enter Command Basic Definition CH CLEAR HARDW ARE Clears the Hardwa ...

  • Avaya Octel 300 - page 247

    Maintenance Commands 6-5 Octel 200/300 S.4.1 PB60019 − 01 T est Commands The following commands test the status of the LAN connection, alarm callout, forwarding string, initializing string, floppy disk, hard disk, line card, network location, and message server . At the @ prompt, : TEST or TE , followed by the name of the function to be tested. F ...

  • Avaya Octel 300 - page 248

    6-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition T EL4x TEST LINE 4 T ests to see whether loop current is present on a specific port, where x is the port number . The port number must be entered in decimals. . This command is not used for DPNSS integration. T EL5x TEST LINE 5 T ests tone reflectio ...

  • Avaya Octel 300 - page 249

    Maintenance Commands 6-7 Octel 200/300 S.4.1 PB60019 − 01 System Service Mode Commands Courtesy Down and Courtesy Up Use the Courtesy Down command, CD , to remove the following from service: ports, fax cards, Gateway , integration units or the LAN. The CD command disables the functionality of the Gateway Link feature. Use the Courtesy Up command, ...

  • Avaya Octel 300 - page 250

    6-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition CDFAX xyz— COURTESY DOWN F AX Removes the fax channel from service. CDGWL [f] — COURTESY DOWN GA TEW A Y LINK Removes the OctelAccess server link (gateway) from service. All new requests from a remote OctelAccess server are rejected, and all cur ...

  • Avaya Octel 300 - page 251

    Maintenance Commands 6-9 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition CUINTG x y — COURTESY UP INTEGRA TION UNIT Returns the integration unit to service. CU x or CU LAN — COURTESY UP LAN Use the CU x command, where x is the LAN card slot number. C Uxyz— COURTESY UP Port or ports When you use the CU command to specify ports, the ...

  • Avaya Octel 300 - page 252

    6-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Miscellaneous Commands Use these miscellaneous commands as described. Command Basic Definition APURGE x y z Starts the message purge function, if Automatic Message Purge is not already in process. This command allows you to specify purge thresholds, with the same restricti ...

  • Avaya Octel 300 - page 253

    Maintenance Commands 6-1 1 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition FINDMBOX For Digital Networking, to ensure that a mailbox number is unique in a domain, searches for a mailbox in the local USER T able, local Network Name T able, and in the uniform numbering plan domain. The command then prints a status message of the results o ...

  • Avaya Octel 300 - page 254

    6-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition LANG (continued) SPEAK DAY BEFORE MONTH Modify this option to YES to cause the server to speak the day before speaking the month. For example, “Fifth of April.” SPEAK NAME BEFORE “ONE MESSAGE WAITING” PHRASE Modify this option to YES to cau ...

  • Avaya Octel 300 - page 255

    Maintenance Commands 6-13 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition MBLOCK MBLOCK msg number <Y|N> Mark or unmark an existing message as being unplayable, system-wide. The message is not deleted from the system or any mailboxes as a result of issuing this command. If a message is marked as unplayable, when an attempt is made ...

  • Avaya Octel 300 - page 256

    6-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition NAMESTAT Prints the status of the Dial-by-Name directory (Names Directory). Also provides overall figures for Dial-by-Name; that is, the number of local names stored and the number of network names stored. PASS x y P ASSWORD There are three passwor ...

  • Avaya Octel 300 - page 257

    Maintenance Commands 6-15 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition PAT [X] P A TCH [X] Y ou can implement fixes to the message server software using the P A TCH command. System Parameter 298 — ENABLE P A TCHING A T MAINTENANCE LEVEL must be set to YES to use this command. Encrypted patch files can be transferred from a W eb sit ...

  • Avaya Octel 300 - page 258

    6-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition The PATCH [X] command can be used as follows: - PATCH STATUS . Shows the status of all patches currently applied on the Octel 200/300, the patch number , the date the patch was applied, and the targets. If a patch is a special patch, sp* follows th ...

  • Avaya Octel 300 - page 259

    Maintenance Commands 6-17 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition PRT x PRINT TONE Monitors and prints DTMF tones entered by the caller, the DTMF tones sent by the Octel 200/300 port, and the call-progress tones from the PBX to the terminal. This is a real-time command, and it can be initiated on only one port at a time. The inf ...

  • Avaya Octel 300 - page 260

    6-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition RESTA REST ART Restarts the CPU. All active ports and the modem are dropped. W ith the RESTA command, the software is not reloaded from the hard drive. The maintenance-level password is requested before restart is initiated. RESTA 2 REST A 2 Restar ...

  • Avaya Octel 300 - page 261

    Maintenance Commands 6-19 Octel 200/300 S.4.1 PB60019 − 01 6.2 DIAGNOSTICS The Octel 200/300 performs self-testing diagnostic programs that run continuously and do not interfere with normal message server operation. These tests locate faults in the message server and reduce the need for additional test equipment, circuit descriptions, and schemat ...

  • Avaya Octel 300 - page 262

    6-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 . The SINGLE DIGIT MENU MAX DIGIT: and PREFIX DIGITS: fields are for a Single Digit Menu that was created through the USER T able. Entries in these fields override any entries made in INFORMA TION T able indexes 4 and 5, associated with the COS for the mailbox. The FLAGS: ...

  • Avaya Octel 300 - page 263

    Maintenance Commands 6-21 Octel 200/300 S.4.1 PB60019 − 01 The abbreviation or term listed in this column indicates whether a message is new ( NEW ), listened to ( LSN ), saved ( SAV ), or tagged for future delivery ( FUT ). The message header number that the Octel 200/300 associates with a specific message is listed in this column. The message h ...

  • Avaya Octel 300 - page 264

    6-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Number Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 Made by message command Forwarded message Reply message Greeting message Name message Broadcast message Message left after call ...

  • Avaya Octel 300 - page 265

    Maintenance Commands 6-23 Octel 200/300 S.4.1 PB60019 − 01 Network Diagnostics Use the LIST NETWORK command to allow messages pending for analog locations to be listed. The diagnostic commands available for networking depend on whether the networking is analog or digital. Enter LIST NET Enter to allow messages pending for analog and domain locati ...

  • Avaya Octel 300 - page 266

    6-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Lists the hexadecimal header number of all messages waiting to be sent. Refer to the Message Status section in this chapter. Beginning with S3.0, this can also be the message priority for Network Delivery Schedules listed. For Digital Networking, if the listing is for all ...

  • Avaya Octel 300 - page 267

    Maintenance Commands 6-25 Octel 200/300 S.4.1 PB60019 − 01 If the LIST NET command is followed by digits from the uniform numbering plan of a domain, the messages pending for all domain network locations are listed. For example, the command LIST NET 4 , where the digit 4 is the first digit in the uniform numbering plan, gives exactly the same lis ...

  • Avaya Octel 300 - page 268

    6-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The LAN is running normally. If a Courtesy Down is in progress, the message COURTESY DOWN IN PROGRESS is shown. When the LAN status is UP , the high-speed link status is given for each high-speed digital location, as follows. - LOCATION The location name. - STATUS The stat ...

  • Avaya Octel 300 - page 269

    Maintenance Commands 6-27 Octel 200/300 S.4.1 PB60019 − 01 T able 6-1 FINDMBOX Messages and Descriptions Status Messages Description FOUND IN LOCAL USER TABLE The mailbox exists in the local USER T able. NOT FOUND IN LOCAL USER TABLE The mailbox does not exist in the local USER T able. FOUND IN LOCAL NETNAME TABLE, EXISTS IN XXXXXX The mailbox is ...

  • Avaya Octel 300 - page 270

    6-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Print LAN Status Use the DCSTAT command to print the status for all digital networking channels, for only the LAN channel specified, or for a range of digital networking channels specified. With the C option, you can continuously print the status for the digital networking ...

  • Avaya Octel 300 - page 271

    Maintenance Commands 6-29 Octel 200/300 S.4.1 PB60019 − 01 T o use the CMD PING command, at the @ prompt, enter: CMD x PING y Enter where x is: the slot number in which the LAN card is installed where y is: the IP address of the device to which the test ethernet packet is sent . For additional Networking diagnostic information, refer to the Netwo ...

  • Avaya Octel 300 - page 272

    6-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Port Configuration Status Use the LIST PORT command to list the current configuration status for a port. At the @ prompt, enter: LP Ox Enter For this command, x represents the port number. When a port is configured to use dif ferent INFORMA TION T ables, only current infor ...

  • Avaya Octel 300 - page 273

    Maintenance Commands 6-31 Octel 200/300 S.4.1 PB60019 − 01 The following is an example of the PRTMAP command with A TT75 assigned: @ PRTMAP SYSTEM INTEGRATION PORT SLOT PORT EXTN SLOT/UNIT ID= 0 1111 2 11 0/ 11 0/2 11 / 11 1 /2 2 1 2 1 22 1 0/ 11 0/2 11 / 11 1 /2 3 1 3 1 23 1 0/ 1 4 1 4 1 24 1 0/2 ID= 0 52 11 25 1 0/2 Floppy Disk Drive Diagnostic ...

  • Avaya Octel 300 - page 274

    6-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Drive Diagnostics (DEX) The purpose of the DEX command is to “exercise” the disks; hence its name D isk EX erciser . Because only a small percentage of disk sectors are accessed in the course of normal operation and disk-error handling cannot be performed for ...

  • Avaya Octel 300 - page 275

    Maintenance Commands 6-33 Octel 200/300 S.4.1 PB60019 − 01 This argument specifies which regions to test: 1 = Critical sectors 2 = File system 4 = Prompts 8 = Message headers 10 = V oice data Enter = All regions V oice drives have two types of regions, Critical sectors and V oice data. When running DEX to test all regions for all system and voice ...

  • Avaya Octel 300 - page 276

    6-34 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ VCU Connecting to VCU VCU 1 . 11 cksum=( 1 e0b843) Link:08/27/97 − MM/DD/YY 20:27 A> L DMAP dev dsk log phy vendor prod_ID rev Mb phy/ log Mb h/k 0 −−− − − 1 −−− − − 2 1 / 1 ACT ALV SEAGAT ST 1 480 5736 406 cb40e/ cb40e 406 0/ 1 3 −−− − ? ...

  • Avaya Octel 300 - page 277

    Maintenance Commands 6-35 Octel 200/300 S.4.1 PB60019 − 01 T one/DTMF/Beep T est Use the TEST LINE 1 command to test line 1. T o run the test, turn the terminal or teleprinter ON. At the @ prompt, enter: TE L 1 Enter This test runs in sequence on each of the installed ports. Use the TEST LINE 5 command to test line 5 for a specific port. At the @ ...

  • Avaya Octel 300 - page 278

    6-36 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Ring-Through T est The ring-through test runs only on demand and should be used only when the Octel 200/300 is initially installed or when it is known that no calls are being processed. The ring-through test performs the following sequence: 1. Seizes a port 2. W aits for d ...

  • Avaya Octel 300 - page 279

    Maintenance Commands 6-37 Octel 200/300 S.4.1 PB60019 − 01 Port Status The command PORT STATUS displays the current state of the installed ports. At the @ prompt, enter: PS Enter The message server responds with the current state of each installed port. CH 1 CH 2 CH 3 CH 4 CH 5 CH 6 CH 7 CH 8 LSN IDL LSN NEW MOD IDL IDL IDL CH 9 CH 1 0C H 11 CH 1 ...

  • Avaya Octel 300 - page 280

    6-38 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 6-2 Abbreviations for Channel/Port State (continued) Port State Abbreviation Description EXT EXIT ERR LINE CARD FOR PORT HAS REPORTED A F A T AL ERROR FAX F AX BOARD CHANNEL ST A TE FGT FORCED GREETING RECORD FNM FORCED NAME RECORD FXA PRINT ALL F AX FXC F AX CONNEC ...

  • Avaya Octel 300 - page 281

    Maintenance Commands 6-39 Octel 200/300 S.4.1 PB60019 − 01 T able 6-2 Abbreviations for Channel/Port State (continued) Port State Abbreviation Description OMR OCTELNET MESSAGE RECEIVE OMS OCTELNET MESSAGE SEND QAD COLLECTING AN ADDRESS FOR A QUICK MESSAGE QCK RECORDING A QUICK MESSAGE OR MESSAGE AFTER CALL PAC PERSONAL ASSIST ANCE CONFIGURA TION ...

  • Avaya Octel 300 - page 282

    6-40 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Use the LIST HARDWARE command to list the Hardware Error T able after testing the alarm or enabling remote access. At the @ prompt, enter: LH Enter The Octel 200/300 prompts *** ALARM HAS BEEN GIVEN *** to indicate an alarm test was performed. The command CLEAR HARDWARE cl ...

  • Avaya Octel 300 - page 283

    Maintenance Commands 6-41 Octel 200/300 S.4.1 PB60019 − 01 Figure 6-1 Alarm T est Flow @ LH FRI MM/DD HH:MM:SS YYYY SYSTEM NAME ID:XXX S/X:XXX PBX:XXX CLEARED: MM/DD HH:MM ***ALARM HAS BEEN GIVEN*** TABLE IS EMPTY Callout feature tested or @ CH PRESS PRESS PRESS * # # Goodbye CONNECT Modem and T erminal DISCONNECT @ TE A Acknowledged Stop call Lo ...

  • Avaya Octel 300 - page 284

    6-42 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 System Forwarding The forwarding string entered in System Parameter 45 — SYSTEM-RELOAD FOR W ARD STRING, is automatically sent if the Octel 200/300 reloads for any reason. During this time, calls are not accepted for several minutes, while an automatic check is performed ...

  • Avaya Octel 300 - page 285

    Maintenance Commands 6-43 Octel 200/300 S.4.1 PB60019 − 01 If only one port is specified, the Octel 200/300 tries to initialize and cancel forwarding for only the port specified. If a range is specified, the message server tries to initialize and cancel forwarding for all ports in the range. If no port is specified, the message server tries to in ...

  • Avaya Octel 300 - page 286

    6-44 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ LF −−−−−−−−−−−−−−−− SYSTEM SOFTWARE RELEASE S.x.x.x (MM/DD/YY) −−−−−−−−−−−−−−−− DAY MM/DD HH:MM:SS YYYY SYSTEMNAME ID:XXX S/N:XXXXXX PBX:23 MODEL TYPE: OCTEL 300 SERIAL NUMBER: 200003 FEATURE PACKAGES: SW ? ...

  • Avaya Octel 300 - page 287

    Maintenance Commands 6-45 Octel 200/300 S.4.1 PB60019 − 01 This rows lists the types of ports installed. - The Analog row refers to the 4- and 8-port LIC. If the 4- and 8-port line cards are not controlled by Capacity on Demand (COD), the Authorized column is empty . - The Fax row is the number of fax-application-processor channels installed. If ...

  • Avaya Octel 300 - page 288

    6-46 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 6.3 APPLICA TION DELA YS Application delays are timing values set in the Octel 200/300. Some of these delays are used to detect the tone cadence that the PBX provides to the Octel 200/300 . The tone cadence indicates a specific call condition; for example, a ringback tone ...

  • Avaya Octel 300 - page 289

    Maintenance Commands 6-47 Octel 200/300 S.4.1 PB60019 − 01 The phone rings, monitor ringback (Infor- mation T able Index 7) Figure 6-2 Sequence Used by the Octel 200/300 T o Screen Calls Start of Transfer Dial extension digits and begin looking for tone patterns Do the tones comply with ranges set by delays 49, 50, 51, or 52? NO Do the tones comp ...

  • Avaya Octel 300 - page 290

    6-48 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 How T o Modify Application Delays Y ou should only modify those application-delay indexes for PBX tones that fail. Before modifying an application-delay index, use the PRT ( PRINT TONE ) command and COS Attribute 70 — MEASURE PBX TONES, to determine the correct timing va ...

  • Avaya Octel 300 - page 291

    Maintenance Commands 6-49 Octel 200/300 S.4.1 PB60019 − 01 @PRT 1 IN − 2 IN − 2 IN − 0 FLASH EXPECT DIAL TONE 420 MS TO N 600 MS DIAL TONE DIAL − 2 DIAL − 2 DIAL − 0 2620 MS TO N 1 000 MS T OFF 2880 MS TO N 980 MS T OFF 2920 MS TO N 790 MS ANSWER The Octel 200/300 monitors tones for dial tone. The caller enters DTMF digits. Octel 200/ ...

  • Avaya Octel 300 - page 292

    6-50 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Figure 6-3 Ring/No Answer T one-Timing Failure PBX T one ON PBX T one OFF 1000 ms 2880 ms Answer Condition 800 ms 1200 ms 980 ms 800 ms 1200 ms 790 ms 1200 ms 2800 ms 3400 ms 2920 ms 2800 ms 3400 ms Maximum T one ON (53) 1 2 3 4 5 6 2 Minimum T one ON (54) 3 4 5 6 Minimum ...

  • Avaya Octel 300 - page 293

    Maintenance Commands 6-51 Octel 200/300 S.4.1 PB60019 − 01 Application Delays for Call Processing W AIT AFTER OFF HOOK BEFORE GIVING PROMPT Application Delay 8 causes a delay between the time the port goes of f hook and the time the greeting or system prompt is played. Use — If the PBX is slow in sending the speech paths through, it could cause ...

  • Avaya Octel 300 - page 294

    6-52 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 INTERDIGIT TIMEOUT WHILE W AITING FOR DTMF CALL RECORD The length of time that the message server waits for subsequent DTMF digits of an enhanced DTMF in-band call record. After the message server receives a DTMF digit of a call record, this timer starts. If the time ends ...

  • Avaya Octel 300 - page 295

    Maintenance Commands 6-53 Octel 200/300 S.4.1 PB60019 − 01 MAXIMUM TONE OFF PERIOD FOR ANY TONE This delay must be set to a value equal to the largest value for any of the following delays in the Application Delay T able: 55, 65, 67, 71, or 75. Use — When the message server looks for a ringback, busy , or fast-busy tone, it uses this delay to d ...

  • Avaya Octel 300 - page 296

    6-54 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Application Delay indexes 61 through 68 are used only if System Parameter 26 is set to YES. DOUBLE INTERRUPTED RINGBACK MAXIMUM TONE ON LONG PERIOD The longest delay that a TONE ON, of the long TONE ON period, can be to qualify as a double interrupted ringback. Use — The ...

  • Avaya Octel 300 - page 297

    Maintenance Commands 6-55 Octel 200/300 S.4.1 PB60019 − 01 DOUBLE INTERRUPTED RINGBACK MINIMUM TONE OFF LONG PERIOD The shortest delay that a TONE OFF , of the long TONE OFF period, can be to qualify as a double interrupted ringback. Use — The message server uses this delay to determine whether the tone cadences that it is monitoring is a doubl ...

  • Avaya Octel 300 - page 298

    6-56 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 F AST BUSY MAXIMUM TONE ON PERIOD The longest delay that a TONE ON can be to qualify as a fast-busy tone. Use — The message server uses this delay to determine whether the tone cadences that it is monitoring is a fast-busy tone. If the TONE ON is longer than this delay , ...

  • Avaya Octel 300 - page 299

    Maintenance Commands 6-57 Octel 200/300 S.4.1 PB60019 − 01 Using UPDA TE to Modify Application Delays Y ou can use UPDA TE to modify specific application delays. When you modify an application-delay index, enter the new value in milliseconds, rounded to the nearest 20 ms. Use the UPDA TE program as follows: - List the current values in the Applic ...

  • Avaya Octel 300 - page 300

    6-58 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 . M APP Enter APPLICATION DELAY index. MOD:8 Enter new value (in MILLISECONDS) for APP DELAY 8. Note: Will be rounded to the nearest 20 MSEC. (0 −1 3 1 0700 MSEC, (0 means Infinite, empty line = 800 ) MOD: 1 000 DELAY set to 1 000 MSEC. Caution! Changing an Application D ...

  • Avaya Octel 300 - page 301

    Maintenance Commands 6-59 Octel 200/300 S.4.1 PB60019 − 01 6.4 MESSAGE BLOCK AND MESSAGE PURGE V oice and fax messages can be marked as unplayable with the MBLOCK message block command. Messages can be deleted on a mailbox-by-mailbox basis or from every mailbox in the message server with the MPURGE message purge command. T o block or pur ge a mes ...

  • Avaya Octel 300 - page 302

    6-60 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 A message that is marked as unplayable can be unmarked. T o unblock a message so that it can be played again, at the @ prompt, enter: MBLOCK x N Enter In this command, x is message header number, and N indicates that the message is to be unblocked. The message server respo ...

  • Avaya Octel 300 - page 303

    Maintenance Commands 6-61 Octel 200/300 S.4.1 PB60019 − 01 MPURGE Command Usage A message that has been recorded and sent can be deleted from one or all mailboxes in the message server . From all mailboxes, the MPURGE command first initiates an MBLOCK command so that, while the message server is searching each mailbox for an occurrence of the mes ...

  • Avaya Octel 300 - page 304

    6-62 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The command can be canceled by entering Escape . The execution pauses, and the following message is printed: ABORT MPURGE (AND LEAVE MESSAGE UNPLAYABLE) . ARE YOU SURE YOU WANT TO DO THIS? Y @ Enter Y to abort the message pur ge. If the message purge is aborted, all messag ...

  • Avaya Octel 300 - page 305

    Maintenance Commands 6-63 Octel 200/300 S.4.1 PB60019 − 01 MBLOCK and MPURGE Considerations - Blocked messages (explicitly by MBLOCK or implicitly by an all-mailbox MPURGE ) are not automatically deleted from the message server . The space used by the message and the associated header become available for reuse when the message server is restarte ...

  • Avaya Octel 300 - page 306

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  • Avaya Octel 300 - page 307

    Octel 200/300 S.4.1 PB60019 − 01 7 LOG COMMANDS Chapter Content 7.1 LOG Command 7-1 ............................................................................ Log Options 7-2 ............................................................................ 7.2 Call Processing Trace (CPT) 7-5 .......................................................... ...

  • Avaya Octel 300 - page 308

    ...

  • Avaya Octel 300 - page 309

    Quick Reference Guide Octel 200/300 LOG Commands Octel 200/300 S.4.1 PB60019 − 01 Command Information LOG Commands LOG x y Displays log option and log to be traced. LOG ? Displays all log options: PR, BE, PF , MF , ST . LOG PR [log type] Lists filters for each log type. Enter the log options and filters to control the output format and record sel ...

  • Avaya Octel 300 - page 310

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  • Avaya Octel 300 - page 311

    Log Commands 7-1 Octel 200/300 S.4.1 PB60019 − 01 7.1 LOG COMMAND Use the LOG command to trace information about specific events for - Call Processing Trace (CPT) activities - Call Detail Record (CDR) log activities - Moves, Adds, and Changes (MAC) activities - Network Namesend activities (NAM) - Server Activity Trace Log (SA T) The Octel 200/300 ...

  • Avaya Octel 300 - page 312

    7-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 PR Option: Print Log Files Use the PR option to list filters for each log type. These filters designate the records that can be collected and displayed. T o use this option, enter: LOG PR [log type] , The Octel R 200/300 prompts for print options and filters to control the ...

  • Avaya Octel 300 - page 313

    Log Commands 7-3 Octel 200/300 S.4.1 PB60019 − 01 - (backslash) Before pressing Enter , you can enter a backslash () to designate that additional print options or filters follow on another line. If the print options and filters designated are longer than one line, the backslash connects the additional line to the command string. The backslash ...

  • Avaya Octel 300 - page 314

    7-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 ST Option: Print Status of Log Files Use the ST option to show the beginning time and the time of the first record presently in the log. For CPT , the log begins when the Octel 200/300 is first installed and when it is reinstalled because of a software upgrade. For CDR or M ...

  • Avaya Octel 300 - page 315

    Log Commands 7-5 Octel 200/300 S.4.1 PB60019 − 01 7.2 CALL PROCESSING TRACE (CPT) The Call Processing Trace (CPT) logs all call processing and messaging activities and events to one file on the hard disk drive. The CPT logs events for the following activities: - Mailboxes - Ports - Network locations (Analog and Digital networking activities are l ...

  • Avaya Octel 300 - page 316

    7-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Printing the CPT Log The CPT log is printed in the same format for both commands ( LT or Log PR CPT ). The content of each record varies according to the type of activity traced, but similar data are printed in the same column. MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN ...

  • Avaya Octel 300 - page 317

    Log Commands 7-7 Octel 200/300 S.4.1 PB60019 − 01 T able 7-1 T race Activity T ypes T ype Description PORT Port activity FAX_CHN Fax channel activity FAX_MSG Fax message activity MBX Mailbox activity MSG Message activity NET_MSG Network message activity LAN_IN Request received by this server from the LAN LAN_OUT Request sent from this server to t ...

  • Avaya Octel 300 - page 318

    7-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Using the List T race Command The LT (List Trace) command displays CPT activities. There are seven activities you can trace. Each activity is logged separately. At the @ prompt, enter: LT Enter @ LT 1 ALL ACTIVITIES 2 MAILBOX ACTIVITY 3 PORT ACTIVITY 4 LOCATION ACTIVITY 5 M ...

  • Avaya Octel 300 - page 319

    Log Commands 7-9 Octel 200/300 S.4.1 PB60019 − 01 Option 1: All Activities Select 1 to display All mailbox, port, location, message, integration, and W orks for Serenade activities. @ LT1 Enter start time : Year Month Day Hour Minute or C (continuous) : MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE 11 /05/00 09:43:05 029 PORT D ...

  • Avaya Octel 300 - page 320

    7-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ LT2 Enter mailbox (Empty line = ALL) :4720 Enter start time : Year Month Day Hour Minute or C (continuous) : MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE 04/05/00 1 0:05: 1 9 MSG PUT_IN FWD_RNA 4720 0359 04/05/00 1 0:05: 1 9 009 MBX MSGWAIT SET 4720 0 ...

  • Avaya Octel 300 - page 321

    Log Commands 7-1 1 Octel 200/300 S.4.1 PB60019 − 01 @ LT 4 Enter location (Empty line = ALL) : 6620 Enter start time : Year Month Day Hour Minute or C (continuous) : MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE 04/05/00 09:43:05 NET_MSG PUT_IN 6620 7A8D 04/05/00 09:44: 1 6 NET_MSG PUT_IN 6620 7A9 1 04/05/00 09:44:45 NET_MSG SE ...

  • Avaya Octel 300 - page 322

    7-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ LT6 Enter start time : Year Month Day Hour Minute or C (continuous) : MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE 04/05/00 09:56:23 040 INTG_C FWD_INT BUSY 4373 09 1 4 1 705 04/05/00 09:57:49 04 1 INTG_C DIR_EXT 800 1 0 11 04/05/00 9:57:54 040 INTG_C ...

  • Avaya Octel 300 - page 323

    Log Commands 7-13 Octel 200/300 S.4.1 PB60019 − 01 Filters In addition to the LOG print options that control the output format, specific filters and arguments can limit the output to only those activities that match the set of search criteria. A filter need not be specified and, in some cases, the filters can be partially specified. Only values t ...

  • Avaya Octel 300 - page 324

    7-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Examples Using LOG PR CPT Y ou can use the LOG command to trace specific information. Use print options, such as the start time ( S ) or end time ( E ) along with any combination of filters. At the @ prompt, enter: LOG PR CPT Enter Print options and filters display . @ LOG ...

  • Avaya Octel 300 - page 325

    Log Commands 7-15 Octel 200/300 S.4.1 PB60019 − 01 Message Activity T o print message activity currently in the CPT log using the LOG command, at the @ prompt enter: LOG PR CPT Enter T o list all messages or specify a specific message number , enter the filter MS . In this example, this command displays all records for message 3000, from the begi ...

  • Avaya Octel 300 - page 326

    7-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Examples Using LOG PR CPT for Untraced Activities The following examples use the LOG PR CPT command to display activities that cannot be traced using the LT command. LOG for Digital Networking (LAN) Y ou can use the LOG command to review the timing and sequence of all high ...

  • Avaya Octel 300 - page 327

    Log Commands 7-17 Octel 200/300 S.4.1 PB60019 − 01 Example of LANLOST T ype Entries In this example, the start time ( S ) is specified as 00 4 2 1 , and the type of filter ( TY ) is specified as LANLOST . This example displays all log entries that have LANLOST in the TYPE column. @ LOG PR CPT Specify Print Option(s): ”S”tart <time>, ” ...

  • Avaya Octel 300 - page 328

    7-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Example of LAN Channel Number In this example, the start time ( S ) is specified as 00 4 2 1 , and the type of filter ( PR , for port) is specified as 1 0 1 . This example displays all log entries for activities on LAN channel 1, and it shows message number 10B3 sent to nu ...

  • Avaya Octel 300 - page 329

    Log Commands 7-19 Octel 200/300 S.4.1 PB60019 − 01 @ LOG PR CPT Specify Print Option(s): ”S”tart <time>, ”E”nd <time>, ”L”ine <length>, ”P”age <length> ”” ”C”ontinuous Filters: PR TY EV AU MB MS SL UN LI SO D 1 D2 D3 D4 D5 > s0 00 20 90 00 0t yo n t MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN ...

  • Avaya Octel 300 - page 330

    7-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Other LOG Examples In this example, use the LOG PR CPT command to print all entries in the CPT trace log for messages being deferred for mailbox 4999 from 1 1:00 a.m., July 8, 2000, to 3:00 p.m., July 9, 2000. @ LOG PR CPT Specify Print Option(s): “S”tart <time>, ...

  • Avaya Octel 300 - page 331

    Log Commands 7-21 Octel 200/300 S.4.1 PB60019 − 01 7.3 CALL DET AIL RECORD LOG The Call Detail Record (CDR) Log collects call processing transaction data in a log file on the Octel 200/300 . Each time a transaction is concluded, its outcome status is logged in the CDR log file. The file containing these transaction records can be used for billing ...

  • Avaya Octel 300 - page 332

    7-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7-2 T ransaction T ype Descriptions T ransaction T ype (XACTIN) Description ALOUTC Alarm outcall APIN ACP call in (W orks for Serenade ) . APOUTC ACP outcall (W orks for Serenade ). CALA TT Call to assistance (0) − dialed. CALA TD Call to assistance (0) − defaul ...

  • Avaya Octel 300 - page 333

    Log Commands 7-23 Octel 200/300 S.4.1 PB60019 − 01 T able 7-3 Descriptions of the CDR Status That Can Be Logged Status Description OK All’ s well condition (for example, call answered, logon successful). AFWD All calls forwarded. APXF Transfer control to ACP ( W orks for Serenade ). BADP Invalid password. BADU UID logon failed, because the inco ...

  • Avaya Octel 300 - page 334

    7-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Y ou can use two commands to configure CDR: - LOG The LOG command defines which transactions are retained in the log . Use the LOG command to set, clear, and display the transaction types and status types collected in the CDR log file. - CDR The CDR command indicates the p ...

  • Avaya Octel 300 - page 335

    Log Commands 7-25 Octel 200/300 S.4.1 PB60019 − 01 - PRT Contains a three-digit designation, starting with 0, of the port that each transaction came in on. For digital networking entries, this entry is always 000 . - DURA TN Lists the number of hours/minutes/tenths of minutes for each transaction. The duration of an event, reflected in a CDR log ...

  • Avaya Octel 300 - page 336

    7-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Configuring the CDR Log Records are not saved until the CDR log is configured to save the transaction records. Use the LOG command to save the combinations of transaction types and status values. The transaction type indicates the specific type of calling event to log (for ...

  • Avaya Octel 300 - page 337

    Log Commands 7-27 Octel 200/300 S.4.1 PB60019 − 01 T ransaction T ypes T o set specific transaction types, at the > prompt, enter the type of transaction and the status value. Refer to T able 7-2 and T able 7-3 for the correct abbreviations, or use the LOG PF CDR command to display the CDR log status and view the abbreviations. Refer to the Di ...

  • Avaya Octel 300 - page 338

    7-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Displaying CDR T ype and Status Configuration The transaction types and status values, both those enabled and disabled, modified by the LOG MF CDR command can be printed. - T o print a single transaction type or all transaction types currently being collected in the CDR lo ...

  • Avaya Octel 300 - page 339

    Log Commands 7-29 Octel 200/300 S.4.1 PB60019 − 01 Displaying Call Detail Records Use the CDR command to display the CDR log file and to specify which parameters to show . The following are the parameter options: - By time: start and/or end time - Page length, line length - Specific number of records to be listed - Actions that occur after a tran ...

  • Avaya Octel 300 - page 340

    7-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Setting Display Specifications The fields for setting the CDR display specifications, including log file management, are described below . @ CDR ? USAGE: CDR [S <TIME>] [E <TIME>] [B <TIME>] [R <MAX>] [L <LEN>] [P <LEN>] [W] [SU] FILTERS ...

  • Avaya Octel 300 - page 341

    Log Commands 7-31 Octel 200/300 S.4.1 PB60019 − 01 - End Time, E [YY MM DD HH MM] Displays CDR data ending at a specified time other than the last record currently in the log. T o select a particular end time, at the @ prompt, enter: CDR E [YY MM DD HH MM] @ C D RE0 00 90 7 Y ou can specify an end time with or without a start time. If no start ti ...

  • Avaya Octel 300 - page 342

    7-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ CDR W LOG FILE WRAPPED LOG FILE BEGINNING TIME IS 0 1 /0 1 /00 1 2:0 1 :00 TIME OF FIRST RECORD IN LOG IS 0 1 /0 1 /00 08:25:03 @ C D RE0 00 11 50 60 0 MM/DD/YY HH:MM:SS XACTIN STAT MS ME PRT DURATN MAILBOX COS CALLER 0 1 /0 1 /00 1 0:42:07 TIMEST OK . . . 0 1 / 1 4/00 2 ...

  • Avaya Octel 300 - page 343

    Log Commands 7-33 Octel 200/300 S.4.1 PB60019 − 01 Display Filters Y ou can use seven filters to specifically define the type of information that displays in the CDR log. Multiple filters can be used in a command line, but each filter can appear only once. However , if only the first letter or two of the transaction type or status value is entere ...

  • Avaya Octel 300 - page 344

    7-34 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ CDR XA CAL PR 009 MM/DD/YY HH:MM:SS XACTIN STAT MS ME PRT DURATN MAILBOX COS CALLER 11 /22/00 1 2:04:55 CALMBX GRET 00 009 0:00. 1 7777 * 11 /22/00 1 2:05: 1 4 CALFLX QUE 00 009 0:00.3 8 1 03 11 /22/00 1 2: 1 2: 1 3 CALMBX BUSY 0 1 009 0:0 1 .5 43 1 9 The following examp ...

  • Avaya Octel 300 - page 345

    Log Commands 7-35 Octel 200/300 S.4.1 PB60019 − 01 T able 7-4 Information Logged by Transaction T ype T ransaction T pe Field T ype MS ME COS MAILBOX CALLER DESTINATION RTE ALOUTC APIN APOUTC n CALA TD n n CALA TT n n CALDID n n CALEXT n CALHLP n CALIMM n n CALINT n n n n CALMBX n n CALNXT n n CALP A n n CALP AD n n CALSDM n n COSOVR n F AXDL V n ...

  • Avaya Octel 300 - page 346

    7-36 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 CDR Size by T ransaction T ype The Octel 200/300 allocates 2MB of disk space for CDR events, and records a time stamp (TIMEST) every 2K. Each call record requires from 10 − 18 bytes, depending on the number of digits in the mailbox. T able 7-5 shows the length of call de ...

  • Avaya Octel 300 - page 347

    Log Commands 7-37 Octel 200/300 S.4.1 PB60019 − 01 T o estimate how many days the CDR records can be stored before the buf fer becomes full and the log file wraps, perform the following steps for each transaction type enabled: 1. Multiply the number of mailbox holders by the average number of times per day that the mailbox registers activity for ...

  • Avaya Octel 300 - page 348

    7-38 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Fax T ransactions This example shows a CDR log for all fax transactions. The CDR command shows the column length set to 132 ( L 1 32 ), which is required to see the DESTINATION and RTE columns. @ CDR XA FAX L 132 PO O S 08 00 08 16 08 00 MM/DD/YY HH:MM:SS XACTIN STAT MS ME ...

  • Avaya Octel 300 - page 349

    Log Commands 7-39 Octel 200/300 S.4.1 PB60019 − 01 MWN Attempts Encountered Fast Busy This example shows a CDR log for a port that encountered fast-busy while attempting a message waiting notification outcall. @ CDR XA MWOUTC ST FBSY MM/DD/YY HH:MM:SS XACTIN STAT MS ME PRT DURATN MAILBOX COS CALLER 02/ 1 0/00 1 4: 1 2:32 MWOUTC FBSY 0 1 2 0:00.0 ...

  • Avaya Octel 300 - page 350

    7-40 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 7.4 NAMESEND ACTIVITY TRACE LOG The Namesend Activity Trace Log collects Namesend propagation transaction data for Digital Networking in a log file. This log includes all activity associated with names propagation, including the following: - Recorded names received from an ...

  • Avaya Octel 300 - page 351

    Log Commands 7-41 Octel 200/300 S.4.1 PB60019 − 01 - Event, EV [EVENT] Displays a specific event. The events that can be specified and their correct spelling are listed in T able 7-7. Only one event can be specified at a time. - Auxiliary , AU [AUXILIARY] Displays supplemental event activities. The supplemental activities that can be designated a ...

  • Avaya Octel 300 - page 352

    7-42 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7-7 Event and Aux Activities in Namesend Activity Log TYPE EVENT DESCRIPTION AUX DESCRIPTION QUEUED ADMIN Addition to the queue of names pending by administrator . SUCCESS Q_FULL FAIL Success. Queue is full. An error was encountered on the remote side. Remote side w ...

  • Avaya Octel 300 - page 353

    Log Commands 7-43 Octel 200/300 S.4.1 PB60019 − 01 7.5 MOVES, ADDS, AND CHANGES LOG Many configuration changes made in the INST ALL program, in the UPDA TE program, and within the mailbox are recorded in the Moves, Adds, and Changes log. With the MAC log, you can use the following commands: - LOG PR MAC Displays all activities in the MAC log or s ...

  • Avaya Octel 300 - page 354

    7-44 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 SYSTEM P ARAMETER T able The following system parameters are entered in the MAC log, if they have been modified. The system parameter index number is displayed in the ATTR field. - 145 — APPLICA TION PROCESSOR ERROR MAILBOX - 147 — NAMES DIRECTORY MAILBOX - 156 — APP ...

  • Avaya Octel 300 - page 355

    Log Commands 7-45 Octel 200/300 S.4.1 PB60019 − 01 MM/DD/YY HH:MM:SS BY ACT REC ID ATTR VALUE 0 1 / 1 5/00 1 4:28:25 UPDT MOD USER 300 NAME NEWTON 0 1 / 1 5/00 1 4:30:55 UPDT MOD DIST 302 NAME JAMES 0 1 / 1 5/00 1 4:3 1 : 1 5 UPDT DEL USER 300 NAME CUST OM PROMPT T able When you modify a CUSTOM PROMPT T able, the MAC log enters the changes by lan ...

  • Avaya Octel 300 - page 356

    7-46 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 INFORMA TION T able When you add, modify , or delete an INFORMA TION T able, the changes are logged in the MAC log. The ATTR field can display A TTR Description TYP T ype of INFORMA TION T able added or deleted. M is mailbox; P is port. INTCP The Intercept mailbox is chang ...

  • Avaya Octel 300 - page 357

    Log Commands 7-47 Octel 200/300 S.4.1 PB60019 − 01 When you add a new mailbox number to the USER T able, the first entry in the MAC log shows the mailbox and the COS added. Subsequent entries show other USER T able configurations for the mailbox. . When you create a mailbox and add an extension number, the ACT field displays MOD and the ATTR fiel ...

  • Avaya Octel 300 - page 358

    7-48 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 When you add or modify the SELF network location number it is recorded in the MAC log. MM/DD/YY HH:MM:SS BY ACT REC ID ATTR VALUE 0 1 / 1 5/00 1 4:28:25 UPDT MOD SYS 0 1 SELF 88 System Distribution Lists The MAC log displays changes to system distribution lists, including ...

  • Avaya Octel 300 - page 359

    Log Commands 7-49 Octel 200/300 S.4.1 PB60019 − 01 - BY Displays the application used to make a change to the configuration. Enter one of the BY names that follows to specify a specific application. BY Description UPDT Configuration change listed was made either in UPDA TE or INST AL. **** M es s a g e s e r v er a c t i o n s c a n i nc l u d e ...

  • Avaya Octel 300 - page 360

    7-50 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 7.6 SERVER ACTIVITY TRACE LOG The server activity trace (SA T) collects all the functional activity of the OctelAccess server on the message server into a log file. For each activity, the status of the activity and the mailbox or the message number acted on are collected. ...

  • Avaya Octel 300 - page 361

    Log Commands 7-51 Octel 200/300 S.4.1 PB60019 − 01 T able 7-8 SA T Log Activity T ypes Activity DA T A1 DA T A2 ADD ONE PDL MEMBER Member mailbox number PDL number APPEN MBX MSG CCM reference number Message number CALL MBX Mailbox/extn digits Null CHECK FOR PDL OPTION Owner member mailbox number Null CLAIM NEW CALL Channel task name Session ID CL ...

  • Avaya Octel 300 - page 362

    7-52 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7-8 SA T Log Activity T ypes Activity DA T A2 DA T A1 GET MBX INFO Mailbox digits Null GET MISGINFOR BY MSG CCM Reference Number Message Number GET MSG POSITION Null Null GET MSGINFO BY IDX Mailbox digits Index GET ONE PDL Number of member returned PDL number GET TI ...

  • Avaya Octel 300 - page 363

    Log Commands 7-53 Octel 200/300 S.4.1 PB60019 − 01 T able 7-8 SA T Log Activity T ypes Activity DA T A2 DA T A1 REPLACE PDL MEMBER New member mailbox number PDL number REQUEST REJECTED CSP request number(decimal) Null RESUME SPEAK Null Message number SA VE MBX MSG Mailbox digits Message number SEND F AX Null Null SEND MSG Null Message Number SESS ...

  • Avaya Octel 300 - page 364

    7-54 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7-9 SA T Log SA T_Status T ypes ST A TUS DESCRIPTION SUCCESS Success F AIL Fail BADMSGNO Bad message number DTMFIN DTMF in LANDOWN LAN down OTHER −−− CALLP_BSY T arget busy CALLP_FBSY Fast busy CALLP_RNA Ring-no-answer CALLP_V ACANT T arget CALLP_CXPOR T Octel ...

  • Avaya Octel 300 - page 365

    Log Commands 7-55 Octel 200/300 S.4.1 PB60019 − 01 T able 7-9 SA T Log SA T_Status T ypes ST A TUS DESCRIPTION NO_GREET Cannot turn on greeting MSG_F AIL Cannot save message DSK_FULL Disk full SILENCE Only silence/exceeds limit ONL Y_DTMF Only DTMF MSG_NOT_EXIST No such message APPOOL_FULL AP mailbox pool full NO_POOL_CF No mailbox pool configure ...

  • Avaya Octel 300 - page 366

    7-56 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7-9 SA T Log SA T_Status T ypes ST A TUS DESCRIPTION DST_F AIL Destination mailbox fails COS Mailbox without OctelAccess COS RECW ARN Record limit warning ILLGL_MBX Illegal mailbox − distribution list, network mailbox GOT_PR T Already allocated a port NO_TDM No TD ...

  • Avaya Octel 300 - page 367

    Log Commands 7-57 Octel 200/300 S.4.1 PB60019 − 01 T able 7-9 SA T Log SA T_Status T ypes ST A TUS DESCRIPTION PDL_OWNER_SDL PDL owner mailbox an SDL INV_COS_A TTR Invalid COS attribute PDLMEM_EXIST PDL member already in PDL PDL_FULL PDL already full PDLMEM_NINPDL PDL member not in PDL NO_PDLS PDL owner does not have any PDLs PDLMEM_IS_SELF PDL m ...

  • Avaya Octel 300 - page 368

    ...

  • Avaya Octel 300 - page 369

    Call Processing Trace Activities 7A-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX A CALL-PROCESSING TRACE ACTIVITIES The types of activities performed during call processing are shown in T able 7A-1, Trace Activity T ypes. Events and supplemental activities are show in T able 7A-2, EVENT and AUX Activities in the Call-Process Trace Log. T able 7A-1 ...

  • Avaya Octel 300 - page 370

    7A-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7A-1 T race Activity T ypes T ype Description INTGQRY Log the PBX query call record types INTGREP Log the PBX reply call record types CHKMBXQRY Log the PBX query to check the existence of a mailbox CHKMBXYES Log the reply “YES” to the check mailbox query CHKMBXN ...

  • Avaya Octel 300 - page 371

    Call Processing Trace Activities 7A-3 Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry OctelNet ADMBALRSP The mailbox/alias response packet (administrative packet). This packet is the response containing alias ...

  • Avaya Octel 300 - page 372

    7A-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry LAN ANLOGSTBY Indicates the change from LAN delivery to analog standby delivery (LAN, analog standby) . The MSG# column ...

  • Avaya Octel 300 - page 373

    Call Processing Trace Activities 7A-5 Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry FAX_MSG END_PLAY The playing of the message has ended. The CPT shows result codes for fax transactions in the AUX column. F ...

  • Avaya Octel 300 - page 374

    7A-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry 1 A 1 B 1 C 1 D 1 E 1 F 20 Unexpected frame from remote fax No response from remote fax to end of procedure frame No re ...

  • Avaya Octel 300 - page 375

    Call Processing Trace Activities 7A-7 Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry HUNG_UP BAD_ADDR REC_ERR BAD_ADDR REC_ERR BAD_ADDR REC_ERR NO_TALK DTMF_REC EXTN_HDR NTNM_DEL NTNM_PRG NTNM_CLI FAX_FAIL FA ...

  • Avaya Octel 300 - page 376

    7A-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry ONT_IN, ONT_OUT LSYN_RSP Line synchronization response packet sent by the node to the base. . The final protocol level ...

  • Avaya Octel 300 - page 377

    Call Processing Trace Activities 7A-9 Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry MSGWAIT Request to turn message waiting on or off. SET CLEAR Turn on message waiting Turn off message waiting LAN MSGDLV De ...

  • Avaya Octel 300 - page 378

    7A-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry RBLD_P Logged an inconsistency during pass 3 of the rebuild for the Names Directory . . The first 8 digits of the mail ...

  • Avaya Octel 300 - page 379

    Call Processing Trace Activities 7A-1 1 Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry LAN SNMP_QRY SNMP information has been requested. 00 1 002 Digital performance report Network traf fic report SNMP_SND SN ...

  • Avaya Octel 300 - page 380

    7A-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry TRANSFER FLASH EXP_DT GOT_DT NO_DT DELAY Expect dial tone Got dial tone No dial tone INTG_C USE_PORT A TTIC integratio ...

  • Avaya Octel 300 - page 381

    Call Processing Trace Activities 7A-13 Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry CSP_IN CSP_OUT EST_CONN REQ_PORT HANGUP INIT_XFR COMPLE_XFR RECONNECT CALL_MBX SPK_PRMPT SPK_GRTG SPK_NAME SPK_MSG DTMF_OU ...

  • Avaya Octel 300 - page 382

    7A-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 7A-2 EVENT and AUX Activities in Call Process T race Log (continued) TYPE Column Entry DESCRIPTION AUX Column Entry DESCRIPTION EVENT Column Entry CSP_IN CSP_OUT BREAK_TDM FAX_RCV FAX_SEND FAX_LOAD FAX_MAKE FAX_EDIT CH − FORTDM CH_NOTTDM LOG_OFF FAX_CNCL MSG_XIN ...

  • Avaya Octel 300 - page 383

    Octel 200/300 S.4.1 PB60019 − 01 8 SYSTEM ERRORS AND TRAFFIC PEGS Chapter Contents 8.1 Boot ROM Diagnostics 8-1 ...................................................................... Boot ROM Diagnostic Errors 8-3 .............................................................. 8.2 Hardware Errors 8-5 ............................................... ...

  • Avaya Octel 300 - page 384

    ...

  • Avaya Octel 300 - page 385

    Quick Reference Guide Octel 200/300 System Errors and T raffic Pegs Octel 200/300 S.4.1 PB60019 − 01 Command Information T raffic Pegs LP Lists the traffic pegs CP Clears the Traf fic Pegs Count T able Hardware Errors BITTST x Converts hardware error data fields into bit sets. x = hexadecimal number LH Lists the Hardware Error T able. CH Clears t ...

  • Avaya Octel 300 - page 386

    ...

  • Avaya Octel 300 - page 387

    System Errors and T raffic Pegs 8-1 Octel 200/300 S.4.1 PB60019 − 01 8.1 BOOT ROM DIAGNOSTICS When the Octel R 200/300 is loaded or reloaded (loss of power , system error, or a command), the CPU and other system modules execute a Power − on Selftest diagnostic, or Boot ROM diagnostic. The following describes how to access and interpret the boot ...

  • Avaya Octel 300 - page 388

    8-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSED Testing System Voltage/Temp...PASSED Testing ROM Checksum...PASSED Testing PIT...PASSED Testing DMA...PASSED Testing UART...PASSED Testing Modem...PASSED Testing TDM Crosspoint...PASSED Test ...

  • Avaya Octel 300 - page 389

    System Errors and T raffic Pegs 8-3 Octel 200/300 S.4.1 PB60019 − 01 Boot Rom Diagnostic Errors An error message prints if errors are encountered. T able 8-1 is a list of possible boot ROM diagnostic error numbers, a description of each error , and the most likely cause. The error number is displayed in hexdecimal form. When a failed assembly is ...

  • Avaya Octel 300 - page 390

    8-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-1 Boot ROM Diagnostic Errors (continued) CPU Error Likely Cause CPU Description Severity 01F UART 3 test error n CPU 020 UART 4 test error n CPU 021 Modem loopback error n CPU 022 TDM Crosspoint pattern test error n CPU 023 TDM Crosspoint address test error n CPU 0 ...

  • Avaya Octel 300 - page 391

    System Errors and T raffic Pegs 8-5 Octel 200/300 S.4.1 PB60019 − 01 8.2 HARDW ARE ERRORS The Octel 200/300 logs each hardware error , along with its date, time, and type, in the Hardware Error T able. This section explains how to read and interpret the information in the Hardware Error T able. It also suggests some probable causes and remedies. ...

  • Avaya Octel 300 - page 392

    8-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 - PRIO. Indicates the priority level of the hardware error being reported. Each type of hardware error has been assigned an error priority level. Priority levels range from 0 to 3, with 0 being the lowest level and 3 the highest. Higher priority hardware errors overwrite lo ...

  • Avaya Octel 300 - page 393

    System Errors and T raffic Pegs 8-7 Octel 200/300 S.4.1 PB60019 − 01 Alarm Relays The Octel 200/300 provides both major and minor alarm relays, which can be used to light an LED or sound an alarm. Refer to the Maintenance Commands chapter, Alarm T est section. In the event of a power failure, both of these relays close the contacts to indicate th ...

  • Avaya Octel 300 - page 394

    8-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 5: Ring Thr ough TEST LINE 2 POR T V erify that extension numbers in the table are correct. Could be a problem in PBX extensions or LIC. 2 6: Floppy Disk Contr oller During rea ...

  • Avaya Octel 300 - page 395

    System Errors and T raffic Pegs 8-9 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 12: CPU Parity Parity error occurred in CPU memory area. If error repeats, replace power supply unit. 3 DA T A-1 FROM I/O ADDRESS 6A (ERR.ADDR2) BIT 0, 1, 2 = CONTEXT REG IN USE ON ...

  • Avaya Octel 300 - page 396

    8-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 05 = +12 MOTOR VOL T AGE MEASUREMENT IS OUT OF RANGE +11.40 TO +12.60 DA T A-2 = SAME AS FOR 02 06 = +5 BA TTERY VOL T AGE MEASUREMENT IS OUT OF RANGE +3.60 TO MINIMUM DA T A- ...

  • Avaya Octel 300 - page 397

    System Errors and T raffic Pegs 8-1 1 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 23: PBX Integration Problem with the RS-232C link with PBX Check the RS-232C connections. If error repeats, contact your technical support center. 2 24: PBX Integration Problem wi ...

  • Avaya Octel 300 - page 398

    8-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 24: PBX Integration (continued) Problem with the integration card RS-232C integration This error pertains only to certain integrated message servers. The following outlines th ...

  • Avaya Octel 300 - page 399

    System Errors and T raffic Pegs 8-13 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 24: PBX Integration (continued) Problem with the integration card This error pertains only to certain integrated message servers. The following outlines the probable cause and sugg ...

  • Avaya Octel 300 - page 400

    8-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 24: PBX Integration (continued) Problem with the integration card This error pertains only to certain integrated message servers. The following outlines the probable cause and ...

  • Avaya Octel 300 - page 401

    System Errors and T raffic Pegs 8-15 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 27: Option Control Chip Error Problem with the OCC Contact your technical support center. 3 DA T A-1 = ERROR CODE: 01 = OCC READ ERROR (OCC CHIP PROBABL Y BAD OR MISSING) 02 = OCC ...

  • Avaya Octel 300 - page 402

    8-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source DA T A-2 = 3D = DUAL PORT RAM READ/WRITE TEST F AILED 3E = DUAL PORT RAM VERIFY TEST F AILED 3F = ST A TIC RAM READ/WRITE TEST F AILED 40 = ST A TIC RAM VERIFY TEST F AILED 41 ...

  • Avaya Octel 300 - page 403

    System Errors and T raffic Pegs 8-17 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source DA T A-2 = REPORTED ST A TUS 00 = LSP SUCCESSFULLY ST ARTED 01 = SCSI ERROR WHILE LOADING LSP DA T A-4 = ERROR CODE 02 = CARD TYPE IN SLOT DOES NOT MA TCH CONFIGURED TYPE DA T A-4 ...

  • Avaya Octel 300 - page 404

    8-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source Error Codes for all DA T A values: 00 = NO ERRORS DETECTED 01 = CHANNEL ST A TUS REGISTER ERROR 02 = CVSD DA T A REGISTER BIT/ADDRESS ERROR 04 = A/D CONVERTER OR POWER DETECT ...

  • Avaya Octel 300 - page 405

    System Errors and T raffic Pegs 8-19 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 34. Power -ON Diagnostic Error Selftest for CPU. DA T A-1 through DA T A-4 designate errors found. Replace CPU. For OCC error, replace OCC. 3 DA T A-1 Bit 7: 5 volts clean out of r ...

  • Avaya Octel 300 - page 406

    8-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 34: Power-ON Diagnostic Error Selftest for VCU. DA T A-1 through DA T A-4 designate errors found Replace VCU. 3 DA T A-1 Bit 0: Control Memory parity error detected in memory ...

  • Avaya Octel 300 - page 407

    System Errors and T raffic Pegs 8-21 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source DA T A-1 Bit 7: +5 volts clean out of range. Bit 6: +5 volts VCC out of range. Bit 5: Analog to Digital Converter error. Bit 4: Interval timer error . Bit 2: DRAM address or patter ...

  • Avaya Octel 300 - page 408

    8-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 02 = CANNOT R/W MEM AS REPORTED BY FIRMW ARE, SEE DA T A-2 DA T A-2: (D) = MEGABYTES WHERE ERR, WHEN DA T A=1 OR 2 03 = RAM SIZE LESS THAN ST ANDARD SIZE OF 5 MEG FOR THE OCTE ...

  • Avaya Octel 300 - page 409

    System Errors and T raffic Pegs 8-23 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 38. Disk Defect Boot Region Defect in secondary bootstrap (Xboot) region Attempt to reload the software code from the floppy diskette to the hard disk. If error repeats, replace th ...

  • Avaya Octel 300 - page 410

    8-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 41. V isual Mailbox Hardware Error Command link interface LAN is malfunctioning or has detected a network error This is a V isual Mailbox error. First check that V isual Mailb ...

  • Avaya Octel 300 - page 411

    System Errors and T raffic Pegs 8-25 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 42. Configuration Error Error detected in the configuration tables Check the configuration tables. 1 The DA T A-1 field specifies the type of error . DA T A-2 through DA T A-4 are ...

  • Avaya Octel 300 - page 412

    8-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 42. Configuration Error (continued) Error detected in the configuration tables Check the configuration tables. 1 0E = TOT AL NUMBER OF VISUAL MAILBOX USERS EXCEEDS THE ALLOWED ...

  • Avaya Octel 300 - page 413

    System Errors and T raffic Pegs 8-27 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 42. Configuration Error (continued) Error detected in the configuration tables Check the configuration tables. 1 15 = NO SELF IP ADDRESS CONFIGURED 17 = SNMP SYSTEM MANAGER NOT KNO ...

  • Avaya Octel 300 - page 414

    8-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 42. Configuration Error (continued) Error detected in the configuration tables Check the configuration tables. 1 1D = REMOTE SYSTEM (NOT Octel 200/300) CONFIGURED TO SUPPORT T ...

  • Avaya Octel 300 - page 415

    System Errors and T raffic Pegs 8-29 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 43. Hard Disk/ Language T able Read/Write Err or Error detected in the read/write of language table Errors 1 or 3 — Run FLOPPY Backup/ Restore. Errors 2, 5, 6, 7, or 8 — Run Di ...

  • Avaya Octel 300 - page 416

    8-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 46. Received DTMF other than D (AMIS) While trying to establish a connection with a Protocol 4 (AMIS) location, received non D DTMF tone, suggesting that a person’ s telepho ...

  • Avaya Octel 300 - page 417

    System Errors and T raffic Pegs 8-31 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 63. Fax Card Hardware Error Fax loopback t est fail ed or fax ca rd didn’ t respond to comm and: TEST X x y z . Replace the fax card and do the loopback test again. 2 DA T A-1 = ...

  • Avaya Octel 300 - page 418

    8-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 64. LAN Hardware Error (continued) Problem detected by the LAN. Dependent on the DA T A-1 values described below . 3 03 = REACHED THE MAX. RETRY COUNT WHILE SYNCHRONIZING. FOR ...

  • Avaya Octel 300 - page 419

    System Errors and T raffic Pegs 8-33 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 64. LAN Hardware Error (continued) Problem detected by the LAN. Dependent on the DA T A-1 values described below . 3 09 = ERROR WITH CSX P ARAMETERS The VCU software is unable to p ...

  • Avaya Octel 300 - page 420

    8-34 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 64. LAN Hardware Error (continued) Problem detected by the LAN. Dependent on the DA T A-1 values described below . 3 C = DA T A P ACKET RECEIVED GOT CHECKSUM ERROR Data commun ...

  • Avaya Octel 300 - page 421

    System Errors and T raffic Pegs 8-35 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 66. LAN Reported Hardware Error (continued) Problem detected by the LAN. Dependent on the DA T A-1 values as described below . 3 02 = LINK LOST REMEDY : The LAN controller lost its ...

  • Avaya Octel 300 - page 422

    8-36 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 66. LAN Reported Hardware Error (continued) Problem detected by the LAN. Dependent on the DA T A-1 values as described below . 3 05 = SNMP MANAGER HOST NAME CANNOT BE RESOL VE ...

  • Avaya Octel 300 - page 423

    System Errors and T raffic Pegs 8-37 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 68 BIC Error Dependent on value in DA T A-1. Replace CPU card. DA T A-1 = 01 BIC read error (chip bad or missing). DA T A-1 = 02 BIC checksum error 2 DA T A-2 = Computed checksum. ...

  • Avaya Octel 300 - page 424

    8-38 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 72 Protocol Revision Level Error Namesend activity Disable Namesend to the remote location. 1 D AT A-1 = Digital Networking D AT A-2 = L ocal Protocol R evision Level D AT A-3 ...

  • Avaya Octel 300 - page 425

    System Errors and T raffic Pegs 8-39 Octel 200/300 S.4.1 PB60019 − 01 T able 8-2 Hardware Error T ypes and Remedies (continued) Error T ype:Name Priority Remedy Source 79. Network Message T ransmission is Stuck Message server determined a network message failed to be sent when either a remote connection was established but the protocol between th ...

  • Avaya Octel 300 - page 426

    8-40 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 8.3 TRAFFIC PEG COUNT T ABLE The Traf fic Peg Count T able is used to record events monitored by the Octel R 200/300. Proper use of the table helps to understand how the various features and functions are being used. Several of the pegs may be used to determine PBX perform ...

  • Avaya Octel 300 - page 427

    System Errors and T raffic Pegs 8-41 Octel 200/300 S.4.1 PB60019 − 01 Caution! Many of the traffic pegs are used in the System Performance report. When the Traffic Peg Count T able is cleared, the System Performance report is also cleared. Likewise, if the System Performance report is cleared, the Traffic Peg Count T able is cleared. T raffic Peg ...

  • Avaya Octel 300 - page 428

    8-42 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 13 NO DIAL TONE FROM PBX WHEN TRYING TO MAKE A CALL Number of times the Octel 200/300 attempted to call out and did not receive dial tone from the PBX (when connecting a call). 14 LEFT MESSAGE AFTER CALLING AN EXTENSION Number of messages left after calling a ...

  • Avaya Octel 300 - page 429

    System Errors and T raffic Pegs 8-43 Octel 200/300 S.4.1 PB60019 − 01 # Description 29 IMMEDIA TE CALL USED Number of times immediate call was used ( ). 1 4 30 BACK UP WHILE LISTENING TO A MESSAGE Number of times backup was used while listening to message ( ). 2 31 BACK UP WHILE RECORDING A MESSAGE Number of times backup was used while listening ...

  • Avaya Octel 300 - page 430

    8-44 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 45 A UTO A T TEND ANT CALLS PLACED Number of times the Octel 200/300 dialed an extension number; counts all extensions called. 46 A UTO A T TEND ANT C ALLS ANSWERED B Y CALLED P AR TY Number of calls placed that were answered. 47 TR ANSFER TO INTERCEPT BY DIA ...

  • Avaya Octel 300 - page 431

    System Errors and T raffic Pegs 8-45 Octel 200/300 S.4.1 PB60019 − 01 # Description 75 SEND F AILED TO EXTENDED MAILBOX — MAILBO X FULL/SET TO NOT ACCEPT MESSAGE Number of times a message was not sent to an Extended mailbox because the mailbox was full or set not to accept messages. 76 SET UP OFFSITE MES SAGE WAITING Number of times offsite out ...

  • Avaya Octel 300 - page 432

    8-46 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 100 NET MESSAGE SEND — OTHER SYSTEM BUSY The number of times a network message call was terminated because the destination system did not have enough idle ports. (Protocols 1, 3, or 5 only) This peg is incremented if the destination system responds during n ...

  • Avaya Octel 300 - page 433

    System Errors and T raffic Pegs 8-47 Octel 200/300 S.4.1 PB60019 − 01 # Description 11 4 NETWORK MESSAGE RECEIVED REACHED BLOCK LIMIT The number of times the message being received was longer than expected. The originating system sends the length of the message being transmitted during network communication. If the end of message marker is not re ...

  • Avaya Octel 300 - page 434

    8-48 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 128 SUBSEQUENT DIALED FOR ASSIST ANCE Number of times callers pressed after a mailbox . 0 0 129 INITIAL DIALED EXTENSION OR DIGIT Number of times a caller initially entered the first digit (1 − 8) for a defined mailbox or extension in the USER T able. 130 S ...

  • Avaya Octel 300 - page 435

    System Errors and T raffic Pegs 8-49 Octel 200/300 S.4.1 PB60019 − 01 # Description 141 SUBSEQUENT LEFT MESSAGE A T TONE Number of times a message was left after calling a different mailbox. 142 MESSAGE RECEIVED AF TER GREETING Number of messages left after greeting played. 143 MESSAGE RECEIVED FROM NETWORK The number of messages received from ne ...

  • Avaya Octel 300 - page 436

    8-50 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 160 INTEGR A TION — NO CALL RECORD Integration — Number of times received a call on an integrated system but received no call record or it was late. 161 TR ANSFER TO PERSONAL AS SIST ANT Number of times caller pressed or was automatically transferred to a ...

  • Avaya Octel 300 - page 437

    System Errors and T raffic Pegs 8-51 Octel 200/300 S.4.1 PB60019 − 01 # Description 174 PERSONAL DISTRIBUTION LIST Number of times a P ersonal Distribution List was used. 175 PROTOCOL 2 MESSAGE A TTEMPT The number of Protocol 2 network message delivery attempts. This peg is incremented each time a message is successfully sent to Protocol 2 locati ...

  • Avaya Octel 300 - page 438

    8-52 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 203 NETWORK PROTOCOL 4 MESSAGE SENT The number of successful Protocol 4 network message deliveries. 204 PORT WENT OFF -HOOK AND DIDN’T GET LOOP CURRENT The number of times the system port went off-hook and loop current was not detected. 205 NUMBER OF MES SA ...

  • Avaya Octel 300 - page 439

    System Errors and T raffic Pegs 8-53 Octel 200/300 S.4.1 PB60019 − 01 # Description 216 NUMBER OF F AXES THA T F AILED TO PRINT Number of unsuccessful attempts to print a fax message. 217 NUMBER OF TIMES QUICK F AX FEA TURE USED Number of times a caller used Quick F ax, , to send a fax message to a mailbox. * * 218 NUMBER OF TIMES COULDN’T ALLO ...

  • Avaya Octel 300 - page 440

    8-54 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 229 NUMBER OF NETWORK NAMES RECEIVED FROM DIGIT AL NETWORK Number of network names successfully received from the digital network 230 REAL-TIME NAME PLA Y REQUESTED Number of times this cabinet played a real-time name from other cabinets. 231 VOICE BLOCKS OF ...

  • Avaya Octel 300 - page 441

    System Errors and T raffic Pegs 8-55 Octel 200/300 S.4.1 PB60019 − 01 # Description 244 MAXIMUM SIMUL TANEOUS REAL TIME NAME PLA YS Maximum number of real-time names that were playing at one time. 245 REAL-TIME QUERY CACHE HITS This peg gives the number of times for real-time queries that the mailbox location was found in the Network Names T able ...

  • Avaya Octel 300 - page 442

    8-56 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 255 NUMBER OF TIMES TOT AL REAL TIME NAMES PLA YED REACHED THE LIMIT OF A V AILABLE CLIENTS Number of times a name could not be played by this cabinet in real time over the LAN. This cabinet had already hit the maximum limit for playing the maximum number of ...

  • Avaya Octel 300 - page 443

    System Errors and T raffic Pegs 8-57 Octel 200/300 S.4.1 PB60019 − 01 # Description 268 OCTELNET SYSTEM MAILBOX LOCK A TTEMPTS The number of attempts the Octel 200/300 made to lock the OctelNet system mailbox. The mailbox is locked whenever a task is underway to read or write to the mailbox, such as receiving future delivery messages or receiving ...

  • Avaya Octel 300 - page 444

    8-58 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 # Description 280 OCTELNET ASCII NAME SEND SUCCESSES The number of successful attempts the Octel 200/300 made to send an alphabetic (ASCII) name over Protocol 5. 281 OCTELNET ASCII NAME RECEIVE A TTEMPTS The number of attempts the Octel 200/300 made to receive an alphabeti ...

  • Avaya Octel 300 - page 445

    System Errors and T raffic Pegs 8-59 Octel 200/300 S.4.1 PB60019 − 01 # Description 298 GA TEW A Y LINK − V OICE MESSAGES TRANSFERRED TO THE GA TEW A Y This is a count of the number of times the OctelAccess server used the file transfer feature to transfer a voice message from Octel 200/300 to the OctelAccess server . 299 GA TEW A Y LINK − F ...

  • Avaya Octel 300 - page 446

    8-60 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 0123456789 00 J NUM CALLS QUICK MSG MSG CREA TE LISTEN LAST DIST MSG SA VE ERASE LOGON 10 EXIT ALRDY LOGON ERROR DROP NO DIAL MSG AFT CALL VPERR NEW FOWRD REPL Y VOLUME 20 RETURN AT O AT N TIME MUL TI ADDR MSG DELETE SEC ALL BSY MSG WT COLID MSG WT CALL TOO SHOR T J IMMED ...

  • Avaya Octel 300 - page 447

    System Errors and T raffic Pegs 8-61 Octel 200/300 S.4.1 PB60019 − 01 9 8 7 6 5 4 3 2 1 0 200 J J NET P4 A TTEMPT NET P4 SUCCESS NO LOOPC MSGS ALLFWD MSG BY LOGGED MSGS OTHER INV AL USRLOG INV AL TERMLOG 210 MSG BUSY MSG FA X URGENT MSGS TOO FEW FA X C H F AXES PRINTED F AXES PRINTED VIA A TT 84 F AXES F AILED TO PRINT QUICK F AX USED FA X CHANNE ...

  • Avaya Octel 300 - page 448

    ...

  • Avaya Octel 300 - page 449

    Octel 200/300 S.4.1 PB60019 − 01 9 HARDW ARE REPLACEMENT Chapter Contents 9.1 Hardware Maintenance and Diagrams 9-1 ......................................................... Octel 200/300 Preventive Maintenance 9-1 .................................................... Octel 200 Diagrams 9-2 ......................................................... ...

  • Avaya Octel 300 - page 450

    Octel 200/300 S.4.1 PB60019 − 01 9 HARDW ARE REPLACEMENT Figures 9-1 Octel 200 Shelf Structure 9-3 .................................................................... 9-2 Octel 200 Inside Front View 9-4 .................................................................. 9-3 Octel 200 Cabinet Rear View 9-5 ......................................... ...

  • Avaya Octel 300 - page 451

    Hardware Replacement 9-1 Octel 200/300 S.4.1 PB60019 − 01 9.1 HARDW ARE MAINTENANCE AND DIAGRAMS This chapter provides information about replacing hardware and maintaining Octel 200/300 message servers. T o assist with the procedures, diagrams of the Octel 200 and Octel 300 are shown. Refer to Chapter 2, Hardware, for a list of all Octel 200/300 ...

  • Avaya Octel 300 - page 452

    9-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Power Supply Output The AC and DC wiring is prewired to connectors that are automatically engaged when the power supply is installed. There are no power-supply adjustments. Y ou can check voltages by using a digital volt meter. Using the digital volt meter, you can measure ...

  • Avaya Octel 300 - page 453

    Hardware Replacement 9-3 Octel 200/300 S.4.1 PB60019 − 01 Front System T erminal Port Power Supply Unit Floppy Disk Drive Power Switch System Fuse W orks Disk Drive System/V oice Disk Drives V oice Disk Drive VCU Slot CPU Slot Seven Card Slots A1 − A6 : LIC, TLC, DAC , or Integration card A1 − A7: F AX card A5 − A7: LAN card A7 : Entry work ...

  • Avaya Octel 300 - page 454

    9-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Front Door Disk Drive Assembly VCU (Slot A8) Front System T erminal Port (SP1 Connector) CPU (Slot A9) Power Switch Power Supply/ Floppy Drive Unit Reload Button Floppy Disk Drive Floppy Signal Cable Card Slot Card Slot System Fuse Figure 9-2 Octel 200 Inside Front View ...

  • Avaya Octel 300 - page 455

    Hardware Replacement 9-5 Octel 200/300 S.4.1 PB60019 − 01 RS-232C Connector (J2) Alarm Port (J3) I/O Panel V isual Mailbox Connector (J4) System T erminal Port (J1) J1 J2 J3 J4 Power Cord P1 P2 P3 P4 P5 P6 P7 Earth Ground Connection Point T apped Mounting Holes (to secure W orks for Serenade Serial I/O Panel and DAC Panel ) ff Cable Ties Figure 9 ...

  • Avaya Octel 300 - page 456

    9-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 System T erminal Port Power Cord Receptacle Motherboard Fan Power Harness Connector Figure 9-4 Octel 200 Rear V iew ...

  • Avaya Octel 300 - page 457

    Hardware Replacement 9-7 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Diagrams Use the following Octel 300 diagrams when performing preventive maintenance or replacing components. Figure 9-5 through Figure 9-8 illustrate the front, rear, and inside views. F ront System T erminal P ort P ower Supply Unit Floppy Disk Drive P ower Switch W orks Disk D ...

  • Avaya Octel 300 - page 458

    9-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 F ront Door Card Slot Card Slot Hard Disk Drive Assembly VCU (Slot A13) P ower Supply Unit F an T ray F ront System T erminal P ort (SP1 Connector) CPU (Slot A14) Floppy Signal Cable P ower Switch Floppy Disk Drive R eload Button Figure 9-6 Octel 300 Inside Front View ...

  • Avaya Octel 300 - page 459

    Hardware Replacement 9-9 Octel 200/300 S.4.1 PB60019 − 01 J5 J4 J3 J2 J1 RS-232C Connector P ort B (J2) 50-pin T elco connectors (25-pair Amphenol connectors) P ower R eceptacle P ower Cord Alarm P ort (J5) P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 R ear System T erminal P ort Connector (J1) R eserved RS-232C (J3 and J4 Connectors) Earth Ground Conn ...

  • Avaya Octel 300 - page 460

    9-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 System T erminal P ort Cable Main P ower Harness P ower Line Filter Main Disk Drive P ower Harness Main Motherboard (shelf A) F an T ray P ower Harness SCSI Bus Jumper Cable Disk Drive Motherboard (shelf B) Disk Drive Motherboard (shelf C) Figure 9-8 Octel 300 Inside Rear ...

  • Avaya Octel 300 - page 461

    Hardware Replacement 9-1 1 Octel 200/300 S.4.1 PB60019 − 01 9.2 HARDW ARE REPLACEMENT GUIDELINES Y ou can safely replace subassemblies in Octel 200 or Octel 300 message servers by following the procedures in this chapter. None of the subassemblies contain replaceable components; replacing, attempting to replace, or modifying any subassembly compo ...

  • Avaya Octel 300 - page 462

    9-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Caution! Printed circuit assemblies, as well as other assemblies in the Octel 200/300, contain static-sensitive components. The human body can easily store enough static electricity to damage a PCA. T o avoid discharging this energy to electronic assemblies, always wear an ...

  • Avaya Octel 300 - page 463

    Hardware Replacement 9-13 Octel 200/300 S.4.1 PB60019 − 01 6. .Store the removed PCA in a static protection bag. 7. Remove the replacement PCA from its static protection bag. 8. While holding the top and bottom edges of the replacement PCA, slide it into the card cage. Check that the card slides in the plastic card guides to ensure correct insert ...

  • Avaya Octel 300 - page 464

    9-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 4. Disengage the LIC from the motherboard by pivoting the plastic card ejectors at the top and bottom of the front edge of the LIC. 5. Slide the LIC out of the card cage. . Handle the LIC only by the top and bottom edges. Do not touch any components on the LIC. 6. Store th ...

  • Avaya Octel 300 - page 465

    Hardware Replacement 9-15 Octel 200/300 S.4.1 PB60019 − 01 Removing Integration Cards Use this procedure to replace an integration card. 1. Unlock and open the cabinet door 2. Put on an antistatic wrist strap and connect it to an unpainted portion of the cabinet. 3. Use the Courtesy Down command to take the integration card out of service. If the ...

  • Avaya Octel 300 - page 466

    9-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Local Area Network (LAN) Card Replacement The LAN card installed in shelf A is designed to be hot plugged; that is, the message server does not need to be turned OFF to remove or install the card. Only one LAN card can be installed in an Octel 200/300 message server . The ...

  • Avaya Octel 300 - page 467

    Hardware Replacement 9-17 Octel 200/300 S.4.1 PB60019 − 01 5. Install the 10BaseT , RJ45 adapter on the back of the cabinet, for the slot in which the LAN card is being installed. 6. After servicing the LAN card, use the Courtesy Up command to put the card into service. At the @ prompt, enter CU x Enter In this command, x is the slot number. 7. T ...

  • Avaya Octel 300 - page 468

    9-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Once the LAN card is installed, the LEDs on the LAN card are activated, as follows: LED Number LED Description LED Color LED Activity 1 Standard use Red Lit when the LAN card is installed. Goes off when the card has been initialized and is ready for operation. 2 Standard u ...

  • Avaya Octel 300 - page 469

    Hardware Replacement 9-19 Octel 200/300 S.4.1 PB60019 − 01 P7 P6 P5 P4 P3 P1 J2 J1 J3 J4 2X New Jack Screws DTIC − E1 A dapter Grounding Screw I/O Cabling installed here. R efer to the figure for the 75-ohm or the 120-ohm adapter. Grounding Strip V elcro Hold-down I/O P anel Figure 9-1 1 Octel 200 DTIC − E1 Kit Installation P7 P6 P5 P4 P3 P1 ...

  • Avaya Octel 300 - page 470

    9-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 For 75-ohm DTIC − E1 installations: a. Connect the 75-ohm DTIC − E1 adapter to the amphenol connector on the I/O panel corresponding to the DTIC card slot in the system card cage. Secure the V elcro strap. Make sure that the adapter is completely seated. b. Secure the ...

  • Avaya Octel 300 - page 471

    Hardware Replacement 9-21 Octel 200/300 S.4.1 PB60019 − 01 Folded − back cable shield foil or braid Cable Clamp I/O Cable Tx Ring Tx T ip Chassis Ground Rx Ring Rx T ip Note: I/O Cable bare metal ground “drain wire ” should be connected to pin 3 (chassis ground) on the 5 − position terminal block. Tx = DTIC Transmit Rx= DTIC Receive Groun ...

  • Avaya Octel 300 - page 472

    9-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Installing a New DTIC Card in an Existing Installation 1. On the new DTIC card, check that the DTIC’ s SW1 and SW2 switches at the bottom right-hand corner of the card are set to the correct positions based on the type of DTIC − E1 adapter installed on the back of the ...

  • Avaya Octel 300 - page 473

    Hardware Replacement 9-23 Octel 200/300 S.4.1 PB60019 − 01 Fax Application Processor Replacement The Octel 200/300 fax application processors (fax cards) installed in shelf A are hot pluggable. That means you do not have to turn OFF the message server to remove or install the cards. Figure 9-15 is a diagram of a fax card. Front Front Card Stiffen ...

  • Avaya Octel 300 - page 474

    9-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Installing Fax Application Processors Use the following procedure to install a fax card: 1. Put on an antistatic wrist strap. Connect it to an unpainted portion of the cabinet. 2. While holding the top and bottom edges of the fax card, slide it into the card cage, taking c ...

  • Avaya Octel 300 - page 475

    Hardware Replacement 9-25 Octel 200/300 S.4.1 PB60019 − 01 Figure 9-16 Octel 200/300 Hard Disk Drive Assembly Caution! Hard disk drive assemblies are sensitive to static electricity. Do not attempt the following procedures without wearing an antistatic wrist strap. Removing the Hard Disk Drive T o remove the hard disk drive, use the following pro ...

  • Avaya Octel 300 - page 476

    9-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Installing the Hard Disk Drive Assembly T o install the hard disk drive assembly , use the following procedures: . The disk drive ID is automatically selected when the drive assembly is installed. Do not change the jumpers on the disk drive. 1. Put on an antistatic wrist s ...

  • Avaya Octel 300 - page 477

    Hardware Replacement 9-27 Octel 200/300 S.4.1 PB60019 − 01 Figure 9-17 Octel 300 Floppy Disk Drive Assembly Caution! The floppy disk drive assemblies are sensitive to static electricity. Do not attempt the following procedures without wearing an antistatic wrist strap. Removing the Octel 300 Floppy Disk Drive The Octel 300 floppy disk drive assem ...

  • Avaya Octel 300 - page 478

    9-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Installing Octel 300 Floppy Disk Drive The Octel 300 floppy disk drive assembly is hot pluggable. Y ou do not need to turn OFF the PSU. T o install a replacement floppy disk drive in the Octel 300 use the following procedure: 1. Put on an antistatic wrist strap. Connect it ...

  • Avaya Octel 300 - page 479

    Hardware Replacement 9-29 Octel 200/300 S.4.1 PB60019 − 01 Power Supply Unit Replacement This section contains replacement information for the Octel 200 Power Supply Unit (including floppy disk assembly), the Octel 300 Power Supply Unit, and the Octel 300 Filter Assembly . . In the first quarter of 2000, a new 100 − 240 V AC auto-ranging power ...

  • Avaya Octel 300 - page 480

    9-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Power Supply Unit The Octel 200 power supply and floppy disk drive are one unit. If either the power supply or floppy disk drive malfunctions, you must replace the entire unit. The instructions to remove and install the PSU include instructions to replace an Octe ...

  • Avaya Octel 300 - page 481

    Hardware Replacement 9-31 Octel 200/300 S.4.1 PB60019 − 01 Replacing the Fuse 1. Unlock and open the door of the cabinet. 2. Turn OFF the power switch on the front of the PSU. 3. Remove the fuse-holder cap, using a flat-blade screwdriver. 4. Remove the fuse and verify that the fuse is blown. T o remove the fuse, pull the end of the fuse out of th ...

  • Avaya Octel 300 - page 482

    9-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The power filter assembly is replaced as a unit. Do not disassemble it in any way . Refer to Figure 9-21 for the AC domestic, Figure 9-22 for the AC international, or Figure 9-23 for the DC power filter assembly illustrations. Caution! The power filter assembly is sensitiv ...

  • Avaya Octel 300 - page 483

    Hardware Replacement 9-33 Octel 200/300 S.4.1 PB60019 − 01 Connector Mounting Screws P ower Filter Assembly Harness-Grounding Hardware Backplane-to- Filter Harness F ront V iew of Connector Green/Y ellow Blue Brown Connector Figure 9-21 Octel 300 120 V AC and 240 V AC Domestic Power Filter Assembly ...

  • Avaya Octel 300 - page 484

    9-34 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 F ront V iew of Connector Connector Mounting Screws P ower Filter Assembly Harness-Grounding Hardware Backplane-to- Filter Harness Green/Y ellow Brown Blue Connector Figure 9-22 Octel 300 240 V AC International Power Filter Assembly ...

  • Avaya Octel 300 - page 485

    Hardware Replacement 9-35 Octel 200/300 S.4.1 PB60019 − 01 Bottom V iew of Filter F ront V iew of Connector Connector Mounting Screws DC Filter Assembly Harness-Grounding Hardware Backplane-to- Filter Harness Green/Y ellow Black Purple Connector Figure 9-23 Octel 300 − 48 VDC Power Filter Assembly ...

  • Avaya Octel 300 - page 486

    9-36 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 DC Power Source Earth Ground Conduit with three 10-gauge wires Ground Stud + − − + Rear Panel T erminal Block Figure 9-24 Field Wiring for − 48 VDC Powered Octel 300 Replacing a PSU with the Same T ype of PSU Follow this procedure if you have a - 120 V AC, 230 V AC ( ...

  • Avaya Octel 300 - page 487

    Hardware Replacement 9-37 Octel 200/300 S.4.1 PB60019 − 01 Caution! T o avoid risk of electric shock, wait two minutes after turning OFF the message server to remove the PSU. 4. Remove the floppy disk drive signal cable from the CPU. 5. Using a flat − blade screwdriver , loosen the two captive screws on the front of the PSU. 6. Gripping the PSU ...

  • Avaya Octel 300 - page 488

    9-38 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 8. Reattach the floppy disk drive signal cable. 9. When all other message server maintenance has been accomplished, turn ON the message server at the PSU switch. Measure the voltages on the front of the CPU, as described in the Installation chapter, Octel 200/300 Hardware ...

  • Avaya Octel 300 - page 489

    Hardware Replacement 9-39 Octel 200/300 S.4.1 PB60019 − 01 T ools Required Make sure the following tools (or their equivalent) are on hand before continuing: - Large flat-blade screw driver (for loosening and tightening the captive fasteners on the front of the power supply assembly . - Regular blunt-tip Phillips-head screw driver (required only ...

  • Avaya Octel 300 - page 490

    9-40 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 9. Use a flat-blade screwdriver to tighten the two captive screws that are attached to the front flange of the PSU. 10. Attach the floppy ribbon cable, which comes from the PSU, to the corresponding connector on the CPU card. 1 1. Attach the “100 − 240 V AC 50/60Hz” ...

  • Avaya Octel 300 - page 491

    Hardware Replacement 9-41 Octel 200/300 S.4.1 PB60019 − 01 6. Lift the Power Filter Assembly away from the chassis and unplug the three Backplane-to-Filter harness connectors from the terminal lugs on the filter mounted on the Power Filter Assembly . Refer to Figure 9-25. The Power Filter Assembly should now be free from the system chassis and ma ...

  • Avaya Octel 300 - page 492

    9-42 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 18. Turn on the Octel 300, allow it to boot up, and then check for proper operation. If problems are encountered consult the technical documentation or contact T echnical Support for assistance. 19. Attach the “High Leakage Current W arning” Label (Part Number 445 − ...

  • Avaya Octel 300 - page 493

    Hardware Replacement 9-43 Octel 200/300 S.4.1 PB60019 − 01 F ront V iew of Connector Connector Mounting Screws P ower Filter Assembly Harness-Grounding Hardware Backplane-to- Filter Harness Green/Y ellow Brown Blue Connector Figure 9-25 Octel 300 100 − 240 V AC Worldwide Power Filter Assembly ...

  • Avaya Octel 300 - page 494

    9-44 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 AC-to-DC Power Supply Conversion Before proceeding, read the instructions in the Installing the Octel 200/300 with a − 48 VDC Power Supply Unit section, in the Installation chapter of this volume. Make sure that the material is available to connect the cabinet to the − ...

  • Avaya Octel 300 - page 495

    Hardware Replacement 9-45 Octel 200/300 S.4.1 PB60019 − 01 Connector to Backplane Mounting Screws Connector Backplane P ower Harness F ront V iew of Connector Harness-Grounding Hardware Figure 9-26 A.C. Backplane Power Harness Installation for Octel 200 ...

  • Avaya Octel 300 - page 496

    9-46 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Installing DC Subassemblies in the Octel 200 T o install the DC subassemblies, use the following procedure: 1. Remove the cover on the DC inlet box, as shown in Figure 9-27. 2. Remove the two black screws that hold the I/O panel to the cabinet, and attach the DC inlet box ...

  • Avaya Octel 300 - page 497

    Hardware Replacement 9-47 Octel 200/300 S.4.1 PB60019 − 01 F ront V iew of Connector Connector Backplane P ower Harness Purple Black DC Inlet Box Connector to Backplane Mounting Screws Harness-Grounding Hardware Green/Y ellow Figure 9-27 D.C. Backplane Power Harness Installation for Octel 200 ...

  • Avaya Octel 300 - page 498

    9-48 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Removing the Octel 300 AC Subassemblies This conversion requires the Octel 300 AC-to-DC power supply conversion kit, part number 740-6100-001, which contains the following: - DC PSU - DC filter assembly - DC backplane harness T o remove the AC subassemblies, use the follow ...

  • Avaya Octel 300 - page 499

    Hardware Replacement 9-49 Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Fan Panel Assembly The Octel 200 fan panel is hot pluggable. That means the message server does not need to be turned OFF to remove and install the fan panel. However , if the message server must be moved to gain access to the fan panel, it must be turned OFF to prevent possible ...

  • Avaya Octel 300 - page 500

    9-50 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Removing the Octel 300 Fan T ray Use these procedures to remove the fan panel. Have the replacement unit ready before proceeding. 1. Unlock and open the door of the cabinet. 2. Put on an antistatic wrist strap. Connect it to an unpainted portion of the cabinet. 3. Use a fl ...

  • Avaya Octel 300 - page 501

    Hardware Replacement 9-51 Octel 200/300 S.4.1 PB60019 − 01 Installing the Air Filter T o reinstall the air filter, use the following procedures: 1. Slide the air filter into the door in the way that you removed it. Make sure that the wavy side of the filter material is against the door . 2. Once the air filter is in position, push the corners and ...

  • Avaya Octel 300 - page 502

    9-52 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Caution! Replacing the motherboard assembly is a complicated procedure. Replace it only after you have confirmed that the motherboard is faulty . Do not disassemble the motherboard. The motherboard can only be replaced as an assembly . T o replace the motherboard assembly ...

  • Avaya Octel 300 - page 503

    Hardware Replacement 9-53 Octel 200/300 S.4.1 PB60019 − 01 10. Remove the fan panel following the instructions in the Octel 200 Fan Panel Assembly section in this chapter. 1 1. Disconnect the maintenance port cable from the upper left hand corner of the motherboard. 12. Use a Phillips screwdriver to remove the four screws that secure the bottom r ...

  • Avaya Octel 300 - page 504

    9-54 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 10. Reconnect the cables as they were connected on the old motherboard. 1 1. Replace the fan panel, following the instructions in the Octel 200 Fan Panel Assembly section in this chapter. If the cabinet is DC powered , install the DC inlet box. 12. V erify that the PSU is ...

  • Avaya Octel 300 - page 505

    Hardware Replacement 9-55 Octel 200/300 S.4.1 PB60019 − 01 12. Disconnect the maintenance port cable from the upper left − hand corner of the motherboard assembly . 13. Remove the power filter assembly as described in the Octel 300 Power Filter Assembly Replacement section of this chapter. 14. Use a Phillips screwdriver to remove the four screw ...

  • Avaya Octel 300 - page 506

    9-56 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 6. Push only PCAs in slots A1 and A14 and the power supply assembly into the connectors on the motherboard. 7. Tighten the screws at the top and bottom of the motherboard and the five screws on the motherboard I/O panel. 8. Plug the fan tray harness into the top disk drive ...

  • Avaya Octel 300 - page 507

    Hardware Replacement 9-57 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Disk Drive Backplane Replacement The disk drive backplanes provide communication and DC power buses from the motherboard to the disk drive assembly . There are two disk drive backplanes, one for shelf B and one for shelf C. Figure 9-29 Octel 300 Disk Drive Backplanes Disk Drive ...

  • Avaya Octel 300 - page 508

    9-58 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Removing the Octel 300 Disk Drive Backplane Use the following procedure to remove a new disk drive backplane: 1. Unlock and open the door of the cabinet. 2. Put on an antistatic wrist strap. Connect it to an unpainted portion of the cabinet. 3. Turn OFF the PSU. Refer to t ...

  • Avaya Octel 300 - page 509

    Hardware Replacement 9-59 Octel 200/300 S.4.1 PB60019 − 01 7. Fasten the bottom rear panel with four screws, and reconnect the cables as they were. 8. V erify that the PSU is OFF . Attach the power cord. 9. Tighten the fasteners on the front of each disk drive assembly . 10. Set the PSU switch to ON. 1 1. T est the message server for correct oper ...

  • Avaya Octel 300 - page 510

    9-60 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Caution! The Octel 300 is sensitive to static electricity. Do not attempt the following procedures without wearing an antistatic wrist strap. Removing the Octel 300 Load Resistor Assembly Use the following procedures to remove the load resistor assembly: 1. Unlock and open ...

  • Avaya Octel 300 - page 511

    Hardware Replacement 9-61 Octel 200/300 S.4.1 PB60019 − 01 Option Control Chip Replacement The Option Control Chip (OCC) is the component that controls the features that are installed on the Octel 200/300. The OCC assembly is an 8-pin integrated circuit inserted into a socket that is soldered onto the motherboard, as shown in Figure 9-31 and Figu ...

  • Avaya Octel 300 - page 512

    9-62 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Removing the OCC The OCC assembly should always be moved as a unit that includes the OCC integrated circuit and the socket in which it is mounted. The two parts of the assembly should never be separated. 1. Perform the procedure in the Removing the Power Supply section. 2. ...

  • Avaya Octel 300 - page 513

    Octel 200/300 S.4.1 PB60019 − 01 10 DIGIT AL TRUNK INTERF ACE CARD (DTIC) Chapter Contents 10.1 Digital Trunk Interface Card (DTIC) Overview 10-1 .................................................. DTIC Hardware 10-1 ........................................................................ 10.2 How to Configure the DTIC 10-3 ....................... ...

  • Avaya Octel 300 - page 514

    ...

  • Avaya Octel 300 - page 515

    DTIC 10-1 Octel 200/300 S.4.1 PB60019 − 01 10.1 DIGIT AL TRUNK INTERF ACE CARD (DTIC) OVERVIEW This chapter contains information specific to the digital trunk interface card (DTIC). Included are details about hardware, installation, configuration, and maintenance and troubleshooting. The DTIC is not documented elsewhere in this manual. The DTIC i ...

  • Avaya Octel 300 - page 516

    10-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Card Ejector Card Stiffener Status LEDs Card Ejector Figure 10-1 DTIC Component Layout Card Stiffener P ower/run LEDs Connector P3 Connector P2 Connector P1 Connector P4 WDT jumper DSP PG A DSP memory DSP DSP PG A DSP memory DSP DSP PG A DSP memory DSP DSP PG A DSP memory ...

  • Avaya Octel 300 - page 517

    DTIC 10-3 Octel 200/300 S.4.1 PB60019 − 01 10.2 HOW TO CONFIGURE THE DTIC Before configuring the DTIC, the LSP T able must be added and configured at a password level higher than Maintenance level. The correct LSP T able must be selected when configuring the SLOTS T able. LSP tables are preconfigured and exist in the system. The LSP T able define ...

  • Avaya Octel 300 - page 518

    10-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 - System Parameter 175 — POR T NUMBER FOR CALL RECORDS TO FIRST POR T . These settings are site specific and depend on the numbering of PBX extensions. The following is an example of settings for the four parts of this parameter: - Number of digits in the extension numbe ...

  • Avaya Octel 300 - page 519

    DTIC 10-5 Octel 200/300 S.4.1 PB60019 − 01 The following example shows only eight ports. The DTIC can have up to 30 ports configured. SLOT CARD TYPE PORT EXTENSION # COS MODE OUTCALL TEST SYS −−−− −−−−−−−−− −−−− −−−−−−−−−−− −−− −−−− −−−−−−− −−−− −−− ...

  • Avaya Octel 300 - page 520

    10-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Enter YES or NO to enable or disable message waiting, network message, and alarm calls. Specifies whether the port may place a call. Provide this information for each port on the card. . For message waiting notification or alarm outcalls, multiple calls can be placed simul ...

  • Avaya Octel 300 - page 521

    DTIC 10-7 Octel 200/300 S.4.1 PB60019 − 01 Adding or Modifying a DTIC Card When adding DTIC cards, ports can be added if the number of used ports is less than the number of authorized ports. The message server checks to see that the number of ports configured does not exceed the maximum number of DSP ports purchased. After the card type is entere ...

  • Avaya Octel 300 - page 522

    10-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Modifying a DTIC card in the SLOTS T able is similar to adding a DTIC. .M SLOT Enter slot number to MODIFY Enter empty line when done. MOD: 1 Enter LSPTAB table to be referenced for this slot. 0 − DEFAULT 7 − DLC 1 6_FR 1 4 − DL 1 6UK_C 2 1− IL 1 2US_C 28 − DPN_G ...

  • Avaya Octel 300 - page 523

    DTIC 10-9 Octel 200/300 S.4.1 PB60019 − 01 10.3 TROUBLESHOOTING AND MAINTENANCE After the installation and configuration of the DTIC is complete and the system has been restarted, verify whether phone calls can be placed by simply calling the system on one of the DTIC voice mail ports. If the call is successful (you get the voice mail greeting an ...

  • Avaya Octel 300 - page 524

    10-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 DTIC Not Up The supervisor terminal is presented when you use the CONNECT command to connect to the DTIC. The supervisor terminal may indicate that the DTIC is up or has not stayed up. This problem is likely caused by the E1 trunk being down. Once logged onto the DTIC, yo ...

  • Avaya Octel 300 - page 525

    DTIC 10-1 1 Octel 200/300 S.4.1 PB60019 − 01 DS1A Signal Status — State of Entire T runk Field Possible values Description RECEIVE State In frame Out of frame Loss of Signal Normal. Functioning but has problems. Not functioning. RAI (Remote Alarm Indication) OFF ON Remote end receiving signal and detects no problems. Remote end detects problems ...

  • Avaya Octel 300 - page 526

    10-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Timeslot 16 Signaling Channel Status — State of Only this Channel Field Possible values Description RECEIVE State In frame Out of frame Normal operation. Can send voice data but not information regarding call progress, etc. MF RAI (Multi-Frame Remote Alarm Indication) O ...

  • Avaya Octel 300 - page 527

    DTIC 10-13 Octel 200/300 S.4.1 PB60019 − 01 Channel Status − ALL — State of the Card Field Possible values Description CARD ST A TE UP DOWN Card is ready for traffic. Card is not ready for traffic. The CARD ST A TE should agree with the Traf fic field under the TRANSMIT section of the trunk status. SEQUENCER PC* V alue from 00 to ff (hex) Inf ...

  • Avaya Octel 300 - page 528

    10-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Field Possible values Description Channel 01 Status RECEIVE ABCD . ABCD represents bit patterns (range 0000 − 1 1 1 1). Given here are a few common patterns. Other patterns would be for unusual circumstances. 0001 1 101 0101 1 101 ® 1001 ® 1 101 0000 Idle/on-hook. Of ...

  • Avaya Octel 300 - page 529

    DTIC 10-15 Octel 200/300 S.4.1 PB60019 − 01 The ST TR command shows the status of the trunk. This example shows normal trunk status. dtic> ST TR −−−−− DS 1 A Signal Status −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−? ...

  • Avaya Octel 300 - page 530

    10-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The LIST STATS command gives a count of errors seen by the trunk: dtic> LIST STATS ts_oof_cnt = 0 ts_oof_crc_cnt = 0 ts_lcv_cnt = 0 ts_bit_slip_cnt = 0 ts_crc_fail_cnt = 0 ts_fas_err_cnt = 0 ts_febe_cnt = 0 ts_oof_cas_cnt = 0 COFA cnt = 0 CAS COMFA cnt = 0 HDB3 Detect ...

  • Avaya Octel 300 - page 531

    DTIC 10-17 Octel 200/300 S.4.1 PB60019 − 01 Field Comments Count for ... * COF A cnt Change of frame alignment There could be a count that is too low to be significant. If the count is 7 or more per day , it is significant. This indicates momentary losses of frame, perhaps too quick to trigger an alarm and bring the card down. An oof condition mu ...

  • Avaya Octel 300 - page 532

    10-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 7. Check the LEDs on the front of the card for trunk problems. The LEDs have the same information as the status screens although without as much detail. However , if you are unable to get terminal access to the system, the LEDs might be a good alternative. The meanings of ...

  • Avaya Octel 300 - page 533

    DTIC 10-19 Octel 200/300 S.4.1 PB60019 − 01 Ports on the DTIC Configured for Ringing but Do Not Answer Calls This problem could be caused by the message server expecting dial tone when initializing the ports. The message server, as part of initialization, tells each port to go off hook, listen for dial tone, send a DTMF string, and then go on hoo ...

  • Avaya Octel 300 - page 534

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  • Avaya Octel 300 - page 535

    Octel 200/300 S.4.1 PB60019 − 01 11 LAN CARD Chapter Contents 1 1.1 Overview 1 1-1 ................................................................................. 1 1.2 LAN Installation and Configuration 1 1-2 ........................................................... SLOTS T able 1 1-3 ......................................................... ...

  • Avaya Octel 300 - page 536

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  • Avaya Octel 300 - page 537

    Quick Reference Guide Octel 200/300 LAN Card Octel 200/300 S.4.1 PB60019 − 01 Command Description T aking LAN card out of service and returning it to service Courtesy Down CD x T akes the LAN card out of service without interrupting activities in progress. x = slot number of LAN card. Courtesy Up CU x Brings the LAN card back into service. x = sl ...

  • Avaya Octel 300 - page 538

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  • Avaya Octel 300 - page 539

    LAN Installation and Configuration 1 1-1 Octel 200/300 S.4.1 PB60019 − 01 1 1.1 OVERVIEW This chapter contains information about the LAN card. Information includes details about hardware, installation, configuration, maintenance, and troubleshooting. A LAN card must be installed to use the following features: - Digital Networking - LAN Backup and ...

  • Avaya Octel 300 - page 540

    1 1-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 1 1.2 LAN INST ALLA TION AND CONFIGURA TION Only one LAN card can be installed. The LAN card can be installed in slots A5, A6, or A7 for the Octel 200 and slots A10, A1 1, or A12 for the Octel 300. Perform the following steps for LAN installation and configuration: 1. Con ...

  • Avaya Octel 300 - page 541

    LAN Installation and Configuration 1 1-3 Octel 200/300 S.4.1 PB60019 − 01 SLOTS T able When adding the LAN card to the SLOTS T able, enter 22 for the card type. The commands MODIFY SLOT and DELETE SLOT allow a slot with card type 22 to be modified or deleted. Y ou cannot configure more than one LAN card in the SLOTS T able. Any attempt to add a s ...

  • Avaya Octel 300 - page 542

    1 1-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 System Parameter Description and Use 234 LAN: GA TEWA Y IP ADDRESS The gateway unit connects two or more LANs and is used only if the message server needs to communicate with another message server on a different network. A typical example would be a W ide Area Network (W ...

  • Avaya Octel 300 - page 543

    LAN Installation and Configuration 1 1-5 Octel 200/300 S.4.1 PB60019 − 01 239 LAN: SNMP READ COMMUNITY The read community that can only access SNMP data. This is a password that provides read-only access to the SNMP manager, which can be up to 19 characters long. 240 LAN: SNMP READ WRITE COMMUNITY The read-write community that can access and modi ...

  • Avaya Octel 300 - page 544

    1 1-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T able 1 1-1 LED Activity on the LAN Card LED Color LED Purpose LED Activity Red Standard use Lights after the LAN card is installed. Goes of f when the card has been initialized and is ready for operation. Green Standard use Lights when self-test diagnostics are complete ...

  • Avaya Octel 300 - page 545

    LAN Installation and Configuration 1 1-7 Octel 200/300 S.4.1 PB60019 − 01 1 1.3 TESTING THE LAN LAN T esting After the Octel 200/300 is restarted the LAN card comes up. T o test whether the LAN is functional and is communicating with other message servers or network resources, use the following commands: - CMD PING - LANSTAT CMD PING The CMD PING ...

  • Avaya Octel 300 - page 546

    1 1-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 This is an example of a ping failure: @ CMD LAN PING 157.156.53.5 LAN (Ethernet) Link: MM/DD/YYYY 1 2:48:20 (0 1 79fc76:0 1 79fc76) Rev 1 .0.3 Current Time: 04/ 1 2/2000 1 5: 1 5:49 @ Slot 1 0 LAN>PING 1 57. 1 56.53.5: 56 data bytes still trying... still trying... stil ...

  • Avaya Octel 300 - page 547

    LAN Installation and Configuration 1 1-9 Octel 200/300 S.4.1 PB60019 − 01 LAN Status Description UP The LAN is running. If a COURTESY DOWN is in progress, the message COURTESY DOWN IN PROGRESS displays. When the LAN status is UP the high − speed link status is given for each high − speed digital location as follows: - LOCATION The location na ...

  • Avaya Octel 300 - page 548

    1 1-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T raffic Pegs The following pegs in the Traffic Peg Count T able are useful in monitoring and troubleshooting the LAN. Peg Number Description and Use 150 COURTESY DOWN: Number of times the CD command for LAN was executed successfully . 254 TOT AL TIME (IN MINUTES) THA T ...

  • Avaya Octel 300 - page 549

    LAN Installation and Configuration 1 1-1 1 Octel 200/300 S.4.1 PB60019 − 01 1 1.4 T AKING THE LAN OUT OF SERVICE Use the Courtesy Down command to take the LAN subsystem out of service. The Courtesy Down command does the following: - T akes the digital networking hardware and software out of service without interrupting any activity in progress or ...

  • Avaya Octel 300 - page 550

    1 1-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T o bring the LAN card down, at the @ prompt, enter CD x Enter where x is the LAN card slot number @ CD x STARTING LAN COURTESY DOWN... LCH0 1 LCH02 LCH03 LCH04 LCH05 LCH06 LCH07 LCH08 IDLE IDLE SEND CONN IDLE IDLE SEND CONN WAITING FOR 4 LAN CHANNEL(S) TO GO IDLE WAITIN ...

  • Avaya Octel 300 - page 551

    LAN Installation and Configuration 1 1-13 Octel 200/300 S.4.1 PB60019 − 01 T able 1 1-2 CD and CU for LAN — Messages and Descriptions Status Messages Description SYSTEM DOES NOT HA VE DIGIT AL NETWORKING FEA TURE Digital Networking feature is not available. T o check for SW -X0049 or SW -X0053 in the feature table, at the @ prompt, enter LF . L ...

  • Avaya Octel 300 - page 552

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  • Avaya Octel 300 - page 553

    Internet Addressing 1 1A-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX A INTERNET ADDRESSING This appendix provides background information about internet addresses and how this information relates to the Octel R 200/300 Digital Networking and other LAN-based features. A TCP/IP* internet is a virtual network built by interconnecting physical network ...

  • Avaya Octel 300 - page 554

    1 1A-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Class A 0 1234 8 1 6 2 4 3 1 0 netid hostid Class B 1 0 netid hostid Class C 1 1 0 netid hostid Class D 1 1 1 0 multicast address Class E 1 1 1 1 0 reserved for future use Note: The three primary forms (Classes A, B, and C) can be distinguished by the first two bits. The ...

  • Avaya Octel 300 - page 555

    Internet Addressing 1 1A-3 Octel 200/300 S.4.1 PB60019 − 01 all 0s * Allowed only at system startup and is never a valid destination address. ** Never a valid source address. *** Should never appear on a network. This host* all 0s host Host on this net* ident. class all 1s Limited broadcast (local net)** net all 1s Directed broadcast for net** 12 ...

  • Avaya Octel 300 - page 556

    1 1A-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Internet part (netid) L ocal part (hostid) Internet part Subnet Hostid Using the original IP address scheme. Using the subnet scheme. Conceptual Interpretation of a 32-Bit IP Address Implementation of Subnets with Masks The standard specifies that a site using subnet add ...

  • Avaya Octel 300 - page 557

    Internet Addressing 1 1A-5 Octel 200/300 S.4.1 PB60019 − 01 This is equivalent to 255.255.248.0 which is what the user would enter in reply to the UPDA TE question: Enter the subnet mask for this Digital Network (Default 255.255.0.0): 255.255.248.0 Example 2 — Assume that the system administrator in this network wants to divide the network into ...

  • Avaya Octel 300 - page 558

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  • Avaya Octel 300 - page 559

    SNMP 1 1B-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX B SIMPLE NETWORK MANAGEMENT PROT OCOL (SNMP) 1 1B.1 UNDERST ANDING SIMPLE NETWORK MANAGEMENT PROT OCOL (SNMP) Simple Network Management Protocol (SNMP) is the standard digital network management protocol in TCP/IP* networks. An SNMP management application is typically an of f-the-shelf softwar ...

  • Avaya Octel 300 - page 560

    1 1B-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 1 1B.2 BASIC MIB — INTERNET MIB-II Octel has implemented a subset of the Internet MIB-II Standard. This standard provides access to low-level TCP/IP and network monitoring information such as - Number of packets sent and received - Number of error packets at Ethernet, ...

  • Avaya Octel 300 - page 561

    SNMP 1 1B-3 Octel 200/300 S.4.1 PB60019 − 01 1 1B.3 PRIV A TE MIB Introduction The private MIB consists of about 60 variables whose data values are divided into various groups defined by the MIB file hierarchy . There are 23 variables that are repeated from each location configured. The actual division of the groups as displayed on the SNMP manag ...

  • Avaya Octel 300 - page 562

    1 1B-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Following is an example of CONFIG system information for the current cabinet, with system name [ works9 ]: Mon MM DD 1 8:32:29 YYYY [ works9 ] : Quick Dump: VMX − DIAL.config systemName=OCTEL sysSerialNum= 1 23456 systemID=98765 LOCT ABLE This part of the private MIB c ...

  • Avaya Octel 300 - page 563

    SNMP 1 1B-5 Octel 200/300 S.4.1 PB60019 − 01 DNETST A T This part of the private MIB contains the Digital Network Performance Report. It shows a high-level summary of all digital networking activity, such as messages sent/received, LAN channel usage, and connections. Following is an example of DNETST A T: Mon MM DD 1 8:32:47 YYYY [ works9 ] : Qui ...

  • Avaya Octel 300 - page 564

    1 1B-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 SNMP Query T racing When an SNMP query is received by an Octel 200/300, the event is logged in the CP trace. Each type of query has an identifying number that appears in the AUX field of the CP trace. Identifying Number CPT T race Logged T o 001 Digital Network Performan ...

  • Avaya Octel 300 - page 565

    SNMP 1 1B-7 Octel 200/300 S.4.1 PB60019 − 01 1 1B.4 USING SNMP TRAPS SNMP traps are SNMP protocol messages initiated by the managed system to report a predefined error condition. For the Octel 200/300, these errors are hardware errors as logged in the Hardware Error T able. In addition to the name and ID of the logging system, all information for ...

  • Avaya Octel 300 - page 566

    1 1B-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 - The IP address of the name server. System Parameter 233 — LAN: NAME SER VER IP ADDRESS - The ASCII name of the SNMP manager. System Parameter 236 — LAN: SNMP MANAGER HOST ASCII NAME When the same hardware error is logged a suf ficient number of times (the number is ...

  • Avaya Octel 300 - page 567

    SNMP 1 1B-9 Octel 200/300 S.4.1 PB60019 − 01 @ CON 6 Connecting to LAN in slot 6 LAN (Ethernet) Link: MM/DD/YYYY 1 2:39:04 (0 1 8664b6:0 1 8665b6) Rev. 1 . 1 .2 Current Time: 09/ 1 2/2000 1 7:20:42 @ Slot 6 LAN<l cfg Installation Name : V200_ 1 VMX System ID : 200 111 Host Name : v200_ 1 Domain Name : Internet Address : 1 48. 1 47.250. 11 4 Su ...

  • Avaya Octel 300 - page 568

    1 1B-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 SNMP T rap CP T race Example Following is an example of a CP trace for an SNMP trap: MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE D 1 D2 D3 D4 D5 MM/DD/YY 1 2:06:08 LAN_OUT SNMP_TRAP 00 1 The value 001 (currently the only one defined) in the auxiliar ...

  • Avaya Octel 300 - page 569

    SNMP 1 1B-1 1 Octel 200/300 S.4.1 PB60019 − 01 T esting SNMP T rap Functionality An Octel 200/300 can inform an SNMP manager system when a qualified hardware error is logged. The TEST SNMP command tests the mechanism and gives assurance that the Octel 200/300 can communicate to the SNMP manager system, is provided. Before a TEST SNMP command can ...

  • Avaya Octel 300 - page 570

    1 1B-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 TEST SNMP Examples Following is an example of a successful TEST SNMP : @ TEST SNMP ALARM HAS BEEN SENT TO THE SNMP MANAGER SYSTEM. Following is an example of an unsuccessful TEST SNMP : @ TEST SNMP LAN COMMUNICATION IS NOT UP. ...

  • Avaya Octel 300 - page 571

    Octel Private MIB 1 1C-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX C OCTEL PRIV A TE MIB 11C.1 SAMPLE INTERNET SES SION TO OBT AIN THE PRIV ATE MIB This appendix provides a sample Internet session for obtaining the Octel Private MIB from Internet and a listing of the Octel Private MIB. T o obtain the private MIB file, connect to the Internet and ...

  • Avaya Octel 300 - page 572

    1 1C-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 11C.2 LISTING OF OCTEL PRIVA TE MIB VMX − DIAL DEFINITIONS ::= BEGIN −− −− VMX − DIAL private MIB definitions for the VMX200/300 −− Filename: vmxdial.mib −− This MIB definition is provided for use with OCtel’s VMX200/300 −− product only. −− ...

  • Avaya Octel 300 - page 573

    Octel Private MIB 1 1C-3 Octel 200/300 S.4.1 PB60019 − 01 sysSerialNum OBJECT − TYPE SYNTAX DisplayString (SIZE (0..255)) ACCESS read − only STATUS mandatory DESCRIPTION ”VMX System Serial Number.” ::= { config 2 } systemID OBJECT − TYPE SYNTAX DisplayString (SIZE (0..255)) ACCESS read − only STATUS mandatory DESCRIPTION ”VMX System ...

  • Avaya Octel 300 - page 574

    1 1C-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 STATUS mandatory DESCRIPTION ”Total number of seconds of message sent to the networks” ::= { message 7 } secRecv OBJECT − TYPE SYNTAX INTEGER ACCESS read − only STATUS mandatory DESCRIPTION ”Total number of seconds of message received from the networks” ::= { ...

  • Avaya Octel 300 - page 575

    Octel Private MIB 1 1C-5 Octel 200/300 S.4.1 PB60019 − 01 outRejects OBJECT − TYPE SYNTAX Counter ACCESS read − only STATUS mandatory DESCRIPTION ”Number of time an outgoing lan connection is rejected” ::= { lanConn 2 } outGotBusys OBJECT − TYPE SYNTAX Counter ACCESS read − only STATUS mandatory DESCRIPTION ”Number of time an outgoi ...

  • Avaya Octel 300 - page 576

    1 1C-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 LocEntry ::= SEQUENCE { locIndex INTEGER, locName DisplayString (SIZE (0..255)), locIpAddr IpAddress, locLinkType DisplayString, locInDomain DisplayString, locColocated DisplayString, route 1 DisplayString (SIZE (0..255)), route2 DisplayString (SIZE (0..255)), route3 Dis ...

  • Avaya Octel 300 - page 577

    Octel Private MIB 1 1C-7 Octel 200/300 S.4.1 PB60019 − 01 DESCRIPTION ”Index of this Location Entry” ::= { locEntry 1 } locName OBJECT − TYPE SYNTAX DisplayString (SIZE (0..255)) ACCESS read − only STATUS mandatory DESCRIPTION ”System Name of This Location Entry, SELF means this system” ::= { locEntry 2 } locIpAddr OBJECT − TYPE SYN ...

  • Avaya Octel 300 - page 578

    1 1C-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 DESCRIPTION ”Second Entry in the Route Table for this location.” ::= { locroute 2 } route3 OBJECT − TYPE SYNTAX DisplayString (SIZE (0..255)) ACCESS read − only STATUS mandatory DESCRIPTION ”Third Entry in the Route Table for this location.” ::= { locroute 3 ...

  • Avaya Octel 300 - page 579

    Octel Private MIB 1 1C-9 Octel 200/300 S.4.1 PB60019 − 01 ::= { msgDelivery 1 } mdvcFails OBJECT − TYPE SYNTAX Counter ACCESS read − only STATUS mandatory DESCRIPTION ”Number of voice message delivery failures to this location.” ::= { msgDelivery 2 } mdvcRetries OBJECT − TYPE SYNTAX Counter ACCESS read − only STATUS mandatory DESCRIPT ...

  • Avaya Octel 300 - page 580

    1 1C-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 ::= { msgDelivery 9 } locPlayedNames OBJECT − TYPE SYNTAX Counter ACCESS read − only STATUS mandatory DESCRIPTION ”Number of Real Time Network Name Played from this location.” ::= { locEntry 1 0} locLinkdrops OBJECT − TYPE SYNTAX Counter ACCESS read − only S ...

  • Avaya Octel 300 - page 581

    Octel Private MIB 1 1C-1 1 Octel 200/300 S.4.1 PB60019 − 01 heData2 OCTET STRING, heData3 OCTET STRING, heData4 OCTET STRING } heIdx OBJECT − TYPE SYNTAX INTEGER ACCESS read − only STATUS mandatory DESCRIPTION ”Index of this Hardware Entry” ::= { hwerrEntry 1 } heType OBJECT − TYPE SYNTAX INTEGER ACCESS read − only STATUS mandatory DE ...

  • Avaya Octel 300 - page 582

    1 1C-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 ”Hour on which this Hardware Error Entry occurred” ::= { hwerrEntry 6 } heMin OBJECT − TYPE SYNTAX INTEGER ACCESS read − only STATUS mandatory DESCRIPTION ”Minute on which this Hardware Error Entry occurred” ::= { hwerrEntry 7 } heCh OBJECT − TYPE SYNTAX O ...

  • Avaya Octel 300 - page 583

    Octel Private MIB 1 1C-13 Octel 200/300 S.4.1 PB60019 − 01 VARIABLES { sysDescr, heType, heSlot, heMon, heDay, heHour, heMin, heCh, hePrio, heCnt, heData 1 , heData2, heData3, heData4 } DESCRIPTION ”A hwerrTrap signifies that the VMX system has hardware errors logged. This trap is sent if the user has configured it.” ::= 1 END ...

  • Avaya Octel 300 - page 584

    ...

  • Avaya Octel 300 - page 585

    Octel 200/300 S.4.1 PB60019 − 01 12 PROCEDURES Chapter Contents 12.1 Electronic Feature Delivery 12-1 .................................................................. 12.2 Floppy Disk Backup Procedures 12-3 ............................................................. Backing Up All Names, Greetings, Scripted Messages, Sequential Messages, and ...

  • Avaya Octel 300 - page 586

    ...

  • Avaya Octel 300 - page 587

    Quick Reference Guide Octel 200/300 Procedures Octel 200/300 S.4.1 PB60019 − 01 Section Command Other Necessary Information Electronic Feature Delivery/Removal Order Administration department adds optional software. Greeting Backup/Restore FLOPPY Backs up and restores greetings, names, scripted and sequential messages to and from hard disk and fl ...

  • Avaya Octel 300 - page 588

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  • Avaya Octel 300 - page 589

    Procedures 12-1 Octel 200/300 S.4.1 PB60019 − 01 12.1 ELECTRONIC FEA TURE DELIVERY The Option Control Chip (OCC), located on the Motherboard in Shelf A, contains the features the Octel R 200/300 is equipped with. The following features can be added to Octel 200/300. Option Number Description SW -X0008 Name and Greeting Redundancy SW -X0009 Messag ...

  • Avaya Octel 300 - page 590

    12-2 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ LF −−−−−−−−−−−−−−−− SYSTEM SOFTWARE RELEASE S.x.x.x (MM/DD/YY) −−−−−−−−−−−−−−−− DAY MM/DD HH:MM:SS YYYY SYSTEMNAME ID:XXX S/N:XXXXXX PBX:23 MODEL TYPE: OCTEL 300 SERIAL NUMBER: 200003 FEATURE PACKAGES: SW ? ...

  • Avaya Octel 300 - page 591

    Procedures 12-3 Octel 200/300 S.4.1 PB60019 − 01 12.2 FLOPPY DISK BACKUP PROCEDURES This section includes procedures for backing up with floppy disks. If you plan to back up over the LAN, refer to the Featur e Description volume, LAN Backup and Restore chapter . Floppy disk backup procedures back up: - All names - An individual name in a mailbox ...

  • Avaya Octel 300 - page 592

    12-4 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up All Names, Greetings, Scripted Messages, Sequential Messages, and Personal Distribution List Names The following is an example of backing up all names, greetings, scripted messages, sequential messages, and Personal Distribution List names. New disks are inserte ...

  • Avaya Octel 300 - page 593

    Procedures 12-5 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: FORMATTING ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 370 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 37 1 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 372 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 373 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 374 ...DONE B ...

  • Avaya Octel 300 - page 594

    12-6 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up All Names The following is an example of backing up all names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following menu is dis ...

  • Avaya Octel 300 - page 595

    Procedures 12-7 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: FORMATTING ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 370 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 37 1 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 372 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 373 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 374 ...DONE B ...

  • Avaya Octel 300 - page 596

    12-8 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Local Names The following is an example of backing up local names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following menu is ...

  • Avaya Octel 300 - page 597

    Procedures 12-9 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: −−−−−−−−−− BACKUP ALL LOCAL NAMES −−−−−−−−−− INSERT FLOPPY, PRESS RETURN WHEN READY ENTER TITLE FOR THIS FLOPPY ( 1−1 4 CHARACTERS) : The following is displayed: FORMATTING ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 370 ...DON ...

  • Avaya Octel 300 - page 598

    12-10 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Network Names The following is an example of backing up network names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following me ...

  • Avaya Octel 300 - page 599

    Procedures 12-1 1 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: INSERT FLOPPY, PRESS RETURN WHEN READY ENTER TITLE FOR THIS FLOPPY ( 1−1 4 CHARACTERS) : The following is displayed: FORMATTING ...DONE BACKING UP NETNAME FOR MAILBOX 77 1 03 11 ...DONE BACKING UP NETNAME FOR MAILBOX 77 1 03 1 2 ...DONE BACKING UP NETNAME FOR MAILBOX ...

  • Avaya Octel 300 - page 600

    12-12 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Greetings by COS The following is an example of backing up greetings by COS. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The follow ...

  • Avaya Octel 300 - page 601

    Procedures 12-13 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: INSERT FLOPPY, PRESS RETURN WHEN READY WARNING! FLOPPY ALREADY HAS MESSAGES. TITLE: TEST SAMPLE WOULD YOU LIKE TO RE − USE? (Y = CURRENT DATE WILL BE LOST, N = WILL APPEND TO THE END) . : The following menu is displayed: BACKING UP GREETING FOR MAILBOX 35 1 ...DONE BA ...

  • Avaya Octel 300 - page 602

    12-14 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up a Single Greeting The following is an example of backing up a single greeting. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The foll ...

  • Avaya Octel 300 - page 603

    Procedures 12-15 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: BACKING UP GREETING FOR MAILBOX 37 1 ...DONE −−−−−−−−−− BACKUP COMPLETE −−−−−−−−−− −−−−−−−− BACKUP −−−−−−−− 1 . NAMES 2. GREETINGS 3. SCRIPT AND SEQUENTIAL MESSAGES 4. PERSONAL − DISTRIBUTION − ...

  • Avaya Octel 300 - page 604

    12-16 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up a Scripted or Sequential Mailbox The following is an example of backing up a Scripted or Sequential mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, ...

  • Avaya Octel 300 - page 605

    Procedures 12-17 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: ENTER THE TITLE FOR THIS FLOPPY ( 1−1 4 CHARACTERS). : The following is displayed: BACKING UP SCRIPT/SEQUENTIAL MESSAGE FOR MAILBOX 370 DONE BACKING UP SCRIPT/SEQUENTIAL MESSAGE FOR MAILBOX 370 DONE BACKING UP SCRIPT/SEQUENTIAL MESSAGE FOR MAILBOX 370 DONE BACKING UP ...

  • Avaya Octel 300 - page 606

    12-18 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up All Personal Distribution List Names The following is an example of backing up all Personal Distribution List names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( ...

  • Avaya Octel 300 - page 607

    Procedures 12-19 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: FORMATTING DONE BACKING UP PERS − DIST − LIST NAME FOR MAILBOX 420 DONE BACKING UP PERS − DIST − LIST NAME FOR MAILBOX 42 1 DONE BACKING UP PERS − DIST − LIST NAME FOR MAILBOX 422 DONE BACKING UP PERS − DIST − LIST NAME FOR MAILBOX 423 DONE BACKING UP PE ...

  • Avaya Octel 300 - page 608

    12-20 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Language Prompts All prompts or a specific prompt for a language can be backed up to floppy disks. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE ...

  • Avaya Octel 300 - page 609

    Procedures 12-21 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: −−−−−−−−−− BACKUP OF PROMPTS COMPLETE −−−−−−−−−− −−−−−−−− BACKUP −−−−−−−− 1 . NAMES 2. GREETINGS 3. SCRIPT AND SEQUENTIAL MESSAGES 4. PERSONAL − DISTRIBUTION − LIST NAMES 5. PROMPTS 6. ALL NAMES ...

  • Avaya Octel 300 - page 610

    12-22 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 12.3 FLOPPY DISK RESTORE PROCEDURES This section includes restore procedures for restoring with floppy disks. If you plan to restore over the LAN, refer to the Featur e Description volume, LAN Backup and Restore chapter . Floppy disk restore procedures restore: - All name ...

  • Avaya Octel 300 - page 611

    Procedures 12-23 Octel 200/300 S.4.1 PB60019 − 01 Restoring All Names, Greetings, Scripted Messages, Sequential Messages, and Personal Distribution List Names The following is an example of restoring all names, greetings, scripted messages, sequential messages, and Personal Distribution List names. Action Octel 200/300 Description and Response Th ...

  • Avaya Octel 300 - page 612

    12-24 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 When Restore is complete, the following is displayed: −−−−−−−−−−−−−− RESTORE COMPLETE −−−−−−−−−−−− −−−−−−−−−−−−−−− RESTORE −−−−−−−−−−−− 1 . NAMES 2. GREETINGS 3. SCRI ...

  • Avaya Octel 300 - page 613

    Procedures 12-25 Octel 200/300 S.4.1 PB60019 − 01 Restoring All Names The following is an example of restoring all names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following menu is displayed: −−−−−−? ...

  • Avaya Octel 300 - page 614

    12-26 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: −−−−−−−−−− RESTORE OF LOCAL AND NETWORK NAMES −−−−−−−−−− INSERT FLOPPY, PRESS RETURN WHEN READY TITLE: DISK # 1 RESTORING LOCAL − NAME FOR MAILBOX 370 ...DONE RESTORING LOCAL − NAME FOR MAILBOX 37 1 . ...

  • Avaya Octel 300 - page 615

    Procedures 12-27 Octel 200/300 S.4.1 PB60019 − 01 Restoring Local Names Individual names or all local names can be restored. The following is an example of restoring local names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT ...

  • Avaya Octel 300 - page 616

    12-28 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: INSERT FLOPPY, PRESS RETURN WHEN READY TITLE: DISK # 1 RESTORING LOCAL − NAME FOR MAILBOX 370 ...DONE RESTORING LOCAL − NAME FOR MAILBOX 37 1 ...DONE RESTORING LOCAL − NAME FOR MAILBOX 372 ...DONE RESTORING LOCAL − NAME FOR MAILBOX 373 ...

  • Avaya Octel 300 - page 617

    Procedures 12-29 Octel 200/300 S.4.1 PB60019 − 01 Restoring a Name to a Different Mailbox The following is an example of restoring a name to a different mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The followin ...

  • Avaya Octel 300 - page 618

    12-30 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 350 is the mailbox where the name was located when the name was backed up to floppy; 245 is the mailbox where the name will be restored. INSERT FLOPPY, PRESS RETURN WHEN READY... TITLE :DISK #2 RESTORING NAME FOR MAILBOX 245 ...DONE −−−−−−−−−− RESTORE ...

  • Avaya Octel 300 - page 619

    Procedures 12-31 Octel 200/300 S.4.1 PB60019 − 01 Restoring Network Names The following is an example of restoring network names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following menu is displayed: −−−? ...

  • Avaya Octel 300 - page 620

    12-32 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: INSERT FLOPPY, PRESS RETURN WHEN READY TITLE: DISK# 1 RESTORING NETNAME FOR MAILBOX 77 1 0370 ...DONE −−−−−−−−−− RESTORE OF ALL NETWORK NAMES COMPLETE −−−−−−− −−−−−−−−−− RESTORE NAMES −− ...

  • Avaya Octel 300 - page 621

    Procedures 12-33 Octel 200/300 S.4.1 PB60019 − 01 Restoring a Single Greeting The following is an example of restoring a single greeting. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following menu is displayed: − ...

  • Avaya Octel 300 - page 622

    12-34 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Restoring a Greeting to a Different Mailbox The following is an example of restoring a greeting to a different mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, ...

  • Avaya Octel 300 - page 623

    Procedures 12-35 Octel 200/300 S.4.1 PB60019 − 01 Restoring a Scripted or Sequential Mailbox The following is an example of restoring a Scripted or Sequential mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The fo ...

  • Avaya Octel 300 - page 624

    12-36 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Restoring All Personal Distribution List Names The following is an example of restoring all Personal Distribution List names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1? ...

  • Avaya Octel 300 - page 625

    Procedures 12-37 Octel 200/300 S.4.1 PB60019 − 01 Restoring Language Prompts The following is an example of restoring language prompts. . If W orks for Serenade is being used, after a language is restored, W orks for Serenade must be restarted. Refer to the W orks for Serenade documentation. Action Octel 200/300 Description and Response . The por ...

  • Avaya Octel 300 - page 626

    12-38 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: INSERT FLOPPY, PRESS RETURN WHEN READY TITLE: DISK # 1 LANGUAGE: BRITISH VERSION: 6E ARE YOU SURE YOU WANT TO DO THIS? The following is displayed: RESTORING PROMPT 8 ...DONE RESTORING PROMPT 9 ...DONE RESTORING PROMPT 1 0 ...DONE −−−−? ...

  • Avaya Octel 300 - page 627

    Procedures 12-39 Octel 200/300 S.4.1 PB60019 − 01 12.4 FLOPPY DIRECTOR Y The FLOPPY command displays the mailbox number and type of message backed up. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE 3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following is displa ...

  • Avaya Octel 300 - page 628

    12-40 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 12.5 ERRORS During the floppy backup and restore process, one of several errors may occur. Possible errors include attempts to” - Back up a nonexistent message or mailbox - Restore a nonexistent message - Restore a nonexistent mailbox Errors can also occur if an incorre ...

  • Avaya Octel 300 - page 629

    Procedures 12-41 Octel 200/300 S.4.1 PB60019 − 01 12.6 HARD DISK PROCEDURES This section describes the procedures for restoring, replacing, adding, removing, and copying a hard disk drive, and for upgrading languages. This section also describes the hard disk drive utility programs used while performing the hard disk procedures. Preparation The f ...

  • Avaya Octel 300 - page 630

    12-42 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 DSKMAP The DSKMAP utility displays the last known status of all drives as recorded by the software in the Octel 200/300 . DSKMAP can be run from the hard disk or from the software disk. An example follows. @ DSKMAP SLOT 1 234 + −−−−−−−−−−−−−−? ...

  • Avaya Octel 300 - page 631

    Procedures 12-43 Octel 200/300 S.4.1 PB60019 − 01 - Slot Slot number for which status is given. The alphabetic character identifies the Octel 200/300 shelf; the numeric character identifies the slot number. - T ype Identifies the type and sequence of the drive slots, as one of the following: Octel 200 Octel 300 System 1 System 1 System 2 System 2 ...

  • Avaya Octel 300 - page 632

    12-44 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 DISKO The DISKO utility , available when the Octel 200/300 is booted from floppy software using the Update disks, prepares the message server for - Adding a disk - Removing a disk - Replacing a disk - Restoring system - Upgrading languages - Copying a disk (3.0) . DISKO p ...

  • Avaya Octel 300 - page 633

    Procedures 12-45 Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Add This section provides procedures for adding a drive to an Octel 200/300. Adding a drive increases system storage or enables redundancy . Action Octel 200/300 Description and Response The following message is printed. Prepare the System 1. Forward ports. Boot the System 2. Make sure s ...

  • Avaya Octel 300 - page 634

    12-46 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSED Testing System Voltage/Temp...PASSED Testing ROM Checksum...PASSED Testing PIT...PASSED Testing DMA...PASSED Testing UART...PASSED Testing Modem...PASSED Testing TDM Crosspoint...PASSED Te ...

  • Avaya Octel 300 - page 635

    Procedures 12-47 Octel 200/300 S.4.1 PB60019 − 01 T o log on to system. Refer to the Hardware Replacement chapter, Hard Disk Drive (HD) Replacement section, for procedures to follow for physical installation of a drive. Hard disks may be hot plugged. At the @ prompt enter the slot number for the added drive. The software tests the slot and update ...

  • Avaya Octel 300 - page 636

    12-48 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The Octel 200/300 displays the following screen. (There may be a delay before the screen appears.) Selected drive in slot C 1 has been added T o reload the system. Refer to the Installation chapter, Octel 200/300 T esting section, in this volume. . If adding Redundancy , ...

  • Avaya Octel 300 - page 637

    Procedures 12-49 Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Copy This section provides the procedure for copying a drive. This procedure applies when you intend to create a back up before performing an upgrade or when you intend to replace a failing drive. Disk copy is not allowed from a COD drive to a non-COD drive. See documentation on the A> ...

  • Avaya Octel 300 - page 638

    12-50 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T o log on to the Octel 200/300 . The drive is physically removed; there is no procedure required. Use the @ DSKTST <shelf/slot> to initialize slot information on the destination drive. For example, @ DSKTST B3. The VCU software tests the slot and updates its status ...

  • Avaya Octel 300 - page 639

    Procedures 12-51 Octel 200/300 S.4.1 PB60019 − 01 . The command used in step 2 to write protect the source drive, automatically write protects the destination drive. Disable the write protect on what was the destination drive, that is the drive used to replace the original source drive. 15. When the copy process is completed, power off the system ...

  • Avaya Octel 300 - page 640

    12-52 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Remove This section provides the procedures for removing a drive from a multiple-drive message server . This procedure applies when you intend to remove a disk without immediately replacing it. Action Octel 200/300 Description and Response Refer to the Hardware ...

  • Avaya Octel 300 - page 641

    Procedures 12-53 Octel 200/300 S.4.1 PB60019 − 01 CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSED Testing System Voltage/Temp...PASSED Testing ROM Checksum...PASSED Testing PIT...PASSED Testing DMA...PASSED Testing UART...PASSED Testing Modem...PASSED Testing TDM Crosspoint...PASSED Testing Floppy...PASSED Test ...

  • Avaya Octel 300 - page 642

    12-54 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ DSKMAP SLOT: 1 23 4 5 −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− + SHELF B| | | System 1 | Sy ...

  • Avaya Octel 300 - page 643

    Procedures 12-55 Octel 200/300 S.4.1 PB60019 − 01 @DISKO CURRENT STATUS Slot Type ID Status Configured −−−−−−−−−−−−−−−−−−−−−−−−−−−− B3 System 1 S 1 ACTIVE Configured B4 System2 S2 ACTIVE Configured C 1 Voice 1− − ACTIVE Not Configured DISK OPTIONS 1 . ADD DISK 2. REMOVE DISK 3. REPLACE A ...

  • Avaya Octel 300 - page 644

    12-56 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Replace Use these procedures to replace a hard disk drive on a message server configured with multiple drives. . When doing the Hard Disk Replace procedures, make sure that the disks being used are for the correct release level. . The Hard Disk Replace procedure ...

  • Avaya Octel 300 - page 645

    Procedures 12-57 Octel 200/300 S.4.1 PB60019 − 01 CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSED Testing System Voltage/Temp...PASSED Testing ROM Checksum...PASSED Testing PIT...PASSED Testing DMA...PASSED Testing UART...PASSED Testing Modem...PASSED Testing TDM Crosspoint...PASSED Testing Floppy...PASSED Test ...

  • Avaya Octel 300 - page 646

    12-58 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ DSKMAP SLOT: 1 23 4 5 −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− + SHELF B| | | System 1 | Sy ...

  • Avaya Octel 300 - page 647

    Procedures 12-59 Octel 200/300 S.4.1 PB60019 − 01 The Octel 200/300 displays the following screen. (There may be a delay before the screen appears.) : B4 Selected drive has been replaced. T o reload the system. T o display the boot process. Refer to Installation, Octel 200/300 T esting section, in this volume. T o list the Hardware Error T able. ...

  • Avaya Octel 300 - page 648

    12-60 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Restore These procedures provide the steps to restore a message server when the Octel 200/300 is: - Configured as a one-disk system and the hard disk needs replacement. - Configured as a multiple-disk system and both of the system disks need replacement. . When ...

  • Avaya Octel 300 - page 649

    Procedures 12-61 Octel 200/300 S.4.1 PB60019 − 01 The following screen appears. CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSED Testing System Voltage/Temp...PASSED Testing ROM Checksum...PASSED Testing PIT...PASSED Testing DMA...PASSED Testing UART...PASSED Testing Modem...PASSED Testing TDM Crosspoint...PASSE ...

  • Avaya Octel 300 - page 650

    12-62 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 Each disk (software disk for the correct release level, prompt disk, and the backup configuration disk) must be tested before completing the remainder of this procedure. Octel 200/300 prompts TEST 0 1 COMPLETE If any disk fails the test, a replacement must be obtained bef ...

  • Avaya Octel 300 - page 651

    Procedures 12-63 Octel 200/300 S.4.1 PB60019 − 01 The following menu is presented: CURRENT STATUS Slot Type ID Status −−−−−−−−−−−−−−−−−−−−−−−−−−−− B3 System 1 S 1 UNKNOWN Configured B4 System2 S2 UNKNOWN Configured C 1 Voice 1− − EMPTY Not Cfgd C2 Voice2 −− EMPTY Not Cfgd C3 Voice3 ? ...

  • Avaya Octel 300 - page 652

    12-64 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 This step reformats the hard disk file system partition and creates and initializes the filesystem directory structure. Filename: @ (#) credir 5.8 Date: MM/DD/YY F:CREDIR reformats the hard disk filesystem partition and creates and initializes the filesystem directory str ...

  • Avaya Octel 300 - page 653

    Procedures 12-65 Octel 200/300 S.4.1 PB60019 − 01 Copies software from the floppy disks to the hard disk. This step loads the operating code into the files just created. Y ou are prompted when to insert each disk. When the operating code is successfully copied, the Octel 200/300 prompts The Octel 200/300 displays PLEASE INSERT THE MODELS DISKETTE ...

  • Avaya Octel 300 - page 654

    12-66 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: −−−− FLOPPY BACKUP RESTORE −−−− −−−−−−− MAIN MENU −−−−−− @ FLOP 1 . BACKUP. 2. RESTORE. 3 FLOPPY DIRECTORY. SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following is displayed: : 2 −−− ...

  • Avaya Octel 300 - page 655

    Procedures 12-67 Octel 200/300 S.4.1 PB60019 − 01 Insert the Prompt disks as prompted. The following is displayed: INSERT FLOPPY, PRESS RETURN WHEN READY LANGUAGE: ENGLISH VERSION: xx ARE YOU SURE YOU WANT TO DO THIS? Y RESTORING PROMPT 8 ...DONE RESTORING PROMPT 9 ...DONE . . . RESTORING PROMPT 5 1 0 ...DONE RESTORING PROMPT 5 11 ...DONE INSERT ...

  • Avaya Octel 300 - page 656

    12-68 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 T o log on to the Octel 200/300 . The Octel 200/300 responds with the following: −−−−−− − SYSTEM INSTALLATION DIALOG −−−−−−−− DAY MM/DD HH:MM:SS YYYY ID:000 SN:000000 PBX:00 NEW CONFIGURATION INSTALLATION. CLEARING ALL TABLES. . . DONE. INITI ...

  • Avaya Octel 300 - page 657

    Procedures 12-69 Octel 200/300 S.4.1 PB60019 − 01 INSTALL COMPLETE. WAIT... DONE. SAVE configuration to a diskette? (Y/N, empty line = N). : If you are reloading from disk, the information does not need to be resaved, press Enter . When complete, the system header and the following message are printed: DAY MM/DD HH:MM:SS YYYY (SYSTEM NAME) ID:000 ...

  • Avaya Octel 300 - page 658

    12-70 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 12.7 ADDING LANGUAGES When more than one language is used, disk space must be allocated and prompts must be installed for each additional language added. This section describes the procedures to upgrade the disk space and to add language prompts using floppy disks. If you ...

  • Avaya Octel 300 - page 659

    Procedures 12-71 Octel 200/300 S.4.1 PB60019 − 01 The following messages are printed CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSED Testing System Voltage/Temp...PASSED Testing ROM Checksum...PASSED Testing PIT...PASSED Testing DMA...PASSED Testing UART...PASSED Testing Modem...PASSED Testing TDM Crosspoint... ...

  • Avaya Octel 300 - page 660

    12-72 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 @ DSKMAP SLOT: 1 23 4 5 −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− + SHELF B| | | System 1 | Sy ...

  • Avaya Octel 300 - page 661

    Procedures 12-73 Octel 200/300 S.4.1 PB60019 − 01 . If the number of languages installed exceeds the number purchased, the system prompts with the message LANGUAGE QTY EXCEEDS OCC MAX before proceeding with the re-allocation. Before these languages can be used, Order Administration must configure the OCC for more languages. T o reload the system. ...

  • Avaya Octel 300 - page 662

    12-74 Installation and Maintenance V olume Octel 200/300 S.4.1 PB60019 − 01 The following menu is displayed: −−−−−−−− RESTORE −−−−−−−− 1 . NAMES 2. GREETINGS 3. SCRIPT AND SEQUENTIAL MESSAGES 4. PERSONAL − DISTRIBUTION − LIST NAMES 5. PROMPTS 6. ALL NAMES, GREETINGS, SCRIPT AND SEQUENTIAL MESSAGES, PERSONAL − ...

  • Avaya Octel 300 - page 663

    Installation and Maintenance Manual Master Index In-1 Octel 200/300 S.4.1 PB60019-01 Spaces baud rate, 4 − 21 Symbols . (dot) UPDA TE prompt, 4 − 24 : (colon) INST ALL prompt, 4 − 24 @ (at sign) Operating system prompt, 4 − 24 + (plus) auto-increment input aid, 1-6 **Empty**, 2-1, 4 − 23, 6-13, 7-44 Numbers 25-pair cable, 3-2, 4 − 13 co ...

  • Avaya Octel 300 - page 664

    In-2 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 station extensions, 7.1-23 trunk groups, 7.1-22 hardware requirements, 7.1-7 installation, 7.1-29–7.1-56 installation checklist, 7.1-51–7.1-56 Overture 200/300 configuration, 7.1-25–7.1-56 Called Party Identification, 7.1-26 Overture200/300 configuration, Mes ...

  • Avaya Octel 300 - page 665

    Installation and Maintenance Manual Master Index In-3 Octel 200/300 S.4.1 PB60019-01 Baud Rate, 4 − 16 Baud rate command, 6-10 internal modem, 4 − 17 auto adjust, 4 − 17 Log Commands BE Option: Set Begin Time of Log Files, 7-3 MF Option: Modify Filters, 7-3 Beep, diagnostic test, 6-35 BITTST command, 6-10 Block Messages, 6-59–6-63 Boot ROM ...

  • Avaya Octel 300 - page 666

    In-4 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 SL-100, 4-4 SMDI call records, 4-12 stutter dial tone, 4-2 UCD group, 4-1 uniform call distribution, 4-5 VMX System configuration, 4-7–4-10 Circular hunt group, 3-2 Class of Service, system performance report by COS, 5-37–5-40 CLEAR command hardware, 6-4, 8-5 i ...

  • Avaya Octel 300 - page 667

    Installation and Maintenance Manual Master Index In-5 Octel 200/300 S.4.1 PB60019-01 HELP , 6-1 1 INST ALL, 6-1 1 IST A T , 6-1 1 LANG, 6-1 1 LANST A T , 6-12 MODEM DISABLE, 6-13 MODEM ENABLE, 6-13 MON2, 6-13 MWLRECALC, 6-13 MWOFF , 6-13 MWRELITE, 6-13 P ASSWORD, 6-14 Patch, 6-15 POR T ST A TUS, 6-17, 6-37 Print tone, 6-17 PR TMAP , 6-17, 6-30 REST ...

  • Avaya Octel 300 - page 668

    In-6 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 verifying the equipment, 4 − 26 voice system, 4 − 26 wiring, 4 − 28 connecting external modem, 4 − 16 terminal, 4 − 16 connecting , to remote message server, 4 − 18 Connecting the terminal, 4 − 14 local terminal, 4 − 16 pin assignment, 4 − 14 Cons ...

  • Avaya Octel 300 - page 669

    Installation and Maintenance Manual Master Index In-7 Octel 200/300 S.4.1 PB60019-01 maintenance and troubleshooting CMD PING command, 6-28 DCST A T command, 6-28 FINDMBOX command, 6-26 LANST A T command, 6-25 Digital networking, 8 − 1–8 − 71 advantages of, 1 − 7, 8 − 1–8 − 3 analog standby for LAN message delivery , 8 − 20–8 − ...

  • Avaya Octel 300 - page 670

    In-8 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 domain, 8 − 3 how it works, 8 − 6–8 − 8 requirements for creating, 8 − 6 Digital trunk interface card (DTIC), 10-1–10-19 Direct Access Card, 2-6 Direct In Line feature, 3-3, 3-9 PBX without, 3-12 Directing trunks. See Pr eparing the Phone System Disk dr ...

  • Avaya Octel 300 - page 671

    Installation and Maintenance Manual Master Index In-9 Octel 200/300 S.4.1 PB60019-01 diagnostic test, 6-43 LIST command, 6-43 FIFO Queuing. See Call Queuing Log command, Filters, 7-13 FINDMBOX command digital networking, 6-26, 8 − 50 messages and descriptions, 6-27, 8 − 51 Flags, list mailbox, 6-20 FLOPPY command, 6-10 Floppy directory , 12-39 ...

  • Avaya Octel 300 - page 672

    In-10 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 system/voice disks, 2-16 T elemarketing Line Card, 2-6 V oice Control Unit, 2-9 voice disk drives, 2-5 voice storage disks, 2-16 W orks ACP card, 2-7 W orks disk drive, 2-3, 2-5 W orks hard disk, 2-17 Hardware errors, 8-5–8-39 alarm outcall scheduling, 8-6 Hardw ...

  • Avaya Octel 300 - page 673

    Installation and Maintenance Manual Master Index In-1 1 Octel 200/300 S.4.1 PB60019-01 RS-232C cable, 4 − 13 terminal, 4 − 13 software, 4 − 24–4 − 25 installation, tracking, 4 − 38 Installation checklist A T&T Definity G3 Adaptive Integration, 7.1-51–7.1-56 A T&T System 75 Adaptive Integration, 7.2-51–7.2-56 A T&T System ...

  • Avaya Octel 300 - page 674

    In-12 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 Line 2, test diagnostics, 6-36 Line 4, test diagnostics, 6-35 Line 5, test diagnostics, 6-35 Line Interface Card, diagnostics, 6-34 Line interface card, 2-6 replacement, 9-13–9-14 LIST command call processing trace, 7-8 features, 6-1, 6-43 features diagnostic, 6 ...

  • Avaya Octel 300 - page 675

    Installation and Maintenance Manual Master Index In-13 Octel 200/300 S.4.1 PB60019-01 Protocols 1 and 3, 3 − 12 LOG command, 6-12 options, 7-1 Log moves, adds, and changes, 7-43 server activity trace, 7-50 Call Detail Record, LOG Command, 7-1 Call Processing Trace, LOG Command, 7-1 LOG command, 7-1 AUX activities, 7-20 digital networking, 8 − 5 ...

  • Avaya Octel 300 - page 676

    In-14 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 software requirements, 14 − 8 testing, adaptive integration, 14 − 21–14 − 28 traffic pegs, 14 − 29 MD1 10 configuration, restart message server , 14 − 18 Meridian 1 Adaptive Integration, 1 1-1–11-45 Called Party Identification direct calls from exter ...

  • Avaya Octel 300 - page 677

    Installation and Maintenance Manual Master Index In-15 Octel 200/300 S.4.1 PB60019-01 TIME, 6-18 UPINTG, 6-18, 6-36 Mitel Integration Card, 2-9 Mitel SX-100/SX-200 Analog Adaptive Integration, 10.2-1–10.2-40 installation, 10.2-17–10.2-33 maintenance commands, 10.2-34–10.2-37 PBX configuration, system options, 10.2-10 testing, 10.2-17–10.2-3 ...

  • Avaya Octel 300 - page 678

    In-16 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 Namesend activity trace log, 7-40 NAMESEND command, digital networking, 8 − 15 Namesend feature, digital networking, 8 − 13–8 − 18 configuration, 8 − 13–8 − 15 NAMEST A T command, digital networking, 8 − 52 NEAX-2400 Adaptive Integration, 5-1–5-1 ...

  • Avaya Octel 300 - page 679

    Installation and Maintenance Manual Master Index In-17 Octel 200/300 S.4.1 PB60019-01 domain digital, 1 − 7 remote digital, 1 − 7 protocol 2, INST ALL program, 1-14 protocol 4, INST ALL program, 1-14 protocols 1 and 3, INST ALL program, 1-14 redundancy for network messages, 2 − 4, 8 − 10 Night mode, 3-13 Northern T elecom Adaptive Integrati ...

  • Avaya Octel 300 - page 680

    In-18 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 Option control chip, 2-15, 12-2 replacement, 9-61–9-62 Outcalling. See Message waiting notification Overlapping mailbox addresses and network prefixes, 2 − 8 Overtemperature protection, 2-13 Overture 200 figures, 2-24 Motherboard, 2-14 Overture 300 figures, 2- ...

  • Avaya Octel 300 - page 681

    Installation and Maintenance Manual Master Index In-19 Octel 200/300 S.4.1 PB60019-01 Octel 200 components, 2-4 power supply , 2-12 Octel 300 cabinet, 2-4 components, 2-5 fan tray , 2-5 fans, 2-5 power , 2-4 power supply , 2-13 shelves, 2-4 Power Supply Unit Octel 200, 9-30 Octel 300, 9-31 Power supply , fuse, 9-30 Power supply conversion, AC to DC ...

  • Avaya Octel 300 - page 682

    In-20 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 Range numbering, mailbox, 1-6 Real-time name problems, digital networking, 8 − 64 Receiving the equipment, 4 − 1–4 − 3 installation checklist, 4 − 38 Redundancy for network messages, 2 − 4 networking, 8 − 10 Reinstallation, 1-4 Remote analog networki ...

  • Avaya Octel 300 - page 683

    Installation and Maintenance Manual Master Index In-21 Octel 200/300 S.4.1 PB60019-01 Remote analogue networking NameNet for OctelNet, 9 − 8–9 − 9 OctelNet, alphabetic (ASCII) name, 9 − 8–9 − 9 Remote networking, INST ALL program, 1-13 Remove AC subassemblies, 9-44, 9-48 air filter, 9-50 digital trunk interface card, 9-21 disk drive bac ...

  • Avaya Octel 300 - page 684

    In-22 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 ROLM Model 30/80. See ROLM 9751 ROLM Model 30/80 CBX requirements, 8.2-4 ROLM Model 30/80 configuration, 8.2-6 Round trip time for message waiting clearing, 6-4 listing, 6-3 ROUTE T able, 1-14, 10 − 1–10 − 8 collocated analog networking, 7 − 6–7 − 9, 1 ...

  • Avaya Octel 300 - page 685

    Installation and Maintenance Manual Master Index In-23 Octel 200/300 S.4.1 PB60019-01 SLIC. See Northern T elecom SL1 Integration Car d ; SL − 1 Adaptive Integration SLOTS T able adding a DTIC card, 10-7 DTIC cards, 10-4 answering mode, 10-5 card type, 10-5 Class of Service, 10-5 extension #, 10-5 LSPT AB, 10-6 outcall, 10-6 port, 10-5 slot, 10-5 ...

  • Avaya Octel 300 - page 686

    In-24 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 telnet connection, 4 − 18 T erminal cable. See RS − 232C cable length, 4 − 14 connecting, 4 − 16 installation, 4 − 14 specifications, 4 − 14 system terminal port, 4 − 14 T erminal communications, 4 − 14–4 − 20 remote access to system, 8-1 T est ...

  • Avaya Octel 300 - page 687

    Installation and Maintenance Manual Master Index In-25 Octel 200/300 S.4.1 PB60019-01 OctelNet, 6 − 28–6 − 31 Trunk, 3-6 foice system test, 4 − 34 installation checklist, 4 − 40 Overture 200/300 test, 4 − 34 redirection, 3-9 verification test, 4 − 35 Trunking, 3-6 U Uniform numbering plan collocated digital networking, 8 − 3–8 − ...

Manufacturer Avaya Category Server

Documents that we receive from a manufacturer of a Avaya Octel 300 can be divided into several groups. They are, among others:
- Avaya technical drawings
- Octel 300 manuals
- Avaya product data sheets
- information booklets
- or energy labels Avaya Octel 300
All of them are important, but the most important information from the point of view of use of the device are in the user manual Avaya Octel 300.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Avaya Octel 300, service manual, brief instructions and user manuals Avaya Octel 300. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Avaya Octel 300.

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A complete manual for the device Avaya Octel 300, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya Octel 300 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya Octel 300.

A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Avaya Octel 300 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Avaya Octel 300, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Avaya Octel 300, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya Octel 300 - which should help us in our first steps of using Avaya Octel 300
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Avaya Octel 300
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Avaya Octel 300 in a specific country, if it was not possible to solve the problem on our own.

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