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Manual Compaq 340 Series

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  • Compaq 340 Series - page 1

    b Mainten ance & Ser vice G uide Pr osi gnia De sktop 3 40 S er ies C ompu ter Doc ument P art Number: 3 206 9 5-001 December 200 2 This document provides the reader w ith basic information for maintaining the computer . It contains detailed instructions for the remo val and replacement of all components, spar e part numbers for all replacement ...

  • Compaq 340 Series - page 2

    © 2002 Compaq Information T echnologies, L.P . Compaq, the Compaq logo, and Prosignia are trademarks of Compaq Info rmation T echnologies Group, L.P . in the U.S. and othe r countries. Microsoft, MS-DOS, W indows, and W indows NT are trademar ks of Microsoft Corporation in the U.S. and other countries. Intel, Pentium, and Celeron are trademarks of ...

  • Compaq 340 Series - page 3

    Cont ent s iii Cont ent s 1 Product Description 1.1 System Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2. ...

  • Compaq 340 Series - page 4

    Cont ent s iv Cont ents 4.2 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3 4.4 Mass Storage Devic ...

  • Compaq 340 Series - page 5

    Compaq Pr osignia Desktop 340 Ser ies Computer 1–1 1 Product Des cription This chapter describes the mode l of ferings and features of the Compaq Pros ignia 340 Series Computer . ...

  • Compaq 340 Series - page 6

    1–2 Compaq Pr osignia Desktop 3 40 Series C omputer Produc t D esc ription 1.1 S y s t e m D e s i g n This section presents a functional descriptions of the ke y compon ents of the Compaq Prosignia 340 Series Computer . All replaceable components are identif ied in Chapter 2, and remov al and replacement instructions are presented in Chapters 3 ...

  • Compaq 340 Series - page 7

    Compaq Pr osignia Desktop 340 Ser ies Computer 1–3 Product Des cription 1 .2.2 Rear P a nel Conn ectors 1 Mouse 2 Key b o a r d 3 USB P or ts 4 Seri a l P ort 5 Pa r a l l e l Po r t 5 2nd Se ri al P ort 7 Aud io Out 8 Game P ort 9 Aud io In - Mic rophone ; Vid eo < AC Powe r = V oltage Selec t Sw itch > AG P C a rd S l o t ? PCI Ca rd S lo ...

  • Compaq 340 Series - page 8

    1–4 Compaq Pr osignia Desktop 3 40 Series C omputer Produc t D esc ription 1. 3 S e r i a l N u m b e r L o c a t i o n The serial number is located at the rear of the computer , below the po wer supply . ...

  • Compaq 340 Series - page 9

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–1 2 Spare P ar ts This chapter provides an illustrated parts breakdo wn and a listing of spare parts. ...

  • Compaq 340 Series - page 10

    2–2 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 1 S y stem U nit ...

  • Compaq 340 Series - page 11

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–3 Spa re P a rt s Sys t e m U n i t Item Description Spare P art 1 F ront Bez el w ith beze l blank and po wer button 14 9 804 -001 2 Hood ss sembl y 14 9 800 -001 3 Chassis not spar e d 4 S yste m rear I/O panel 14 9 805-001 5 P ow er supply 13 63 3 7 -001 ...

  • Compaq 340 Series - page 12

    2–4 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 2 Mass S tor age De vic es ...

  • Compaq 340 Series - page 13

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–5 Spa re P a rt s Mass S torage De vice s Item Descript ion Spare P ar t 1 Disk ette dri v e 13 63 38-001 Har d dr iv e, 5 400 RP M 2 4. 3 GB 1614 31-001 * 8.4 GB 16 80 2 7 -001 * 13 GB , with mounting s cr ew s 1614 3 2 -001 * 17 GB , with mounting s cr e ws 16 85 91-001 Optical dri ves 3 8/4/3 2C ...

  • Compaq 340 Series - page 14

    2–6 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 3 Cables ...

  • Compaq 340 Series - page 15

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–7 Spa re P a rt s Cable s Item Description Spare P art 1 P ow er sw itch w ith cable and LEDs 13 63 40 -001 * Pow e r c o r d , U. S . 1 42766 - 0 0 1 Miscellaneous cable kit, inc ludes 146 01 9-001 2 Hard dr iv e cable , 10.5” (108 9 50-00 7) * Disk et te dr iv e cable , 15. 5” , (105 8 7 5-00 ...

  • Compaq 340 Series - page 16

    2–8 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2.4 Standard and O ptional B oards ...

  • Compaq 340 Series - page 17

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–9 Spa re P a rt s Standard and Optional B oards Item Description Spare P art 1 S yste m boa r d 18 7 6 7 2 -001 Intel pr ocessor w ith heatsink and heatsink ret aining clip 2 46 6 MHz Cel eron 17 4 7 4 2 -001 5 3 3 MHz Cele ron 17 6 2 20 -001 5 5 0 MHz P entium III 17 6 2 21-001 600 MHz P ent ium I ...

  • Compaq 340 Series - page 18

    2–10 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2.5 Miscellan eous P ar ts Misc ellane ous Pa rts Item Description Spare P art 1 Disk ette dri ve mounti ng brac ket 1617 34-001 2 Hard dr iv e mounting brack et 14 98 0 7 -001 3 T wo- button mouse 166 861-001 * Optio n slot co ver (5 ea) 30 4 2 84-001 * Cr e ati ve L abs SB S5 2 ...

  • Compaq 340 Series - page 19

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–11 Spa re P a rt s 2.6 K ey boards 2.7 Monitors K e yboards (not illustra ted) Description Spare P art Inter net ke yboard Belgi a n 13 5 510 -181 F renc h 13 5 510 -051 Inter national 13 5 510 -B31 Spanish 13 5 510 -0 71 S wedish 13 5 510 -106 S wis s 13 5 510 -111 U. K. 13 5 510 -0 31 U.S. 135 51 ...

  • Compaq 340 Series - page 20

    2–12 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts ...

  • Compaq 340 Series - page 21

    Compaq Pr osignia Desktop 340 Ser ies Computer 3–1 3 Remo val and Repl acemen t Preliminaries and Rou t in e C are This chapter prov ides general service informatio n for the computer . Adherence to the p rocedures and precautions described in this chapte r is essential for proper service. Ä CAUT ION: When the c ompu ter i s pl ugg ed i nto a n ...

  • Compaq 340 Series - page 22

    3–2 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3. 1 .2 Pre v entin g Elec trostatic D amag e to Equipm ent Many electronic components are sensiti ve to ES D. Circuitry design and structure determine the degree of sen sitivity . The follo wing proper packaging and grounding precaut ...

  • Compaq 340 Series - page 23

    Compaq Pr osignia Desktop 340 Ser ies Computer 3–3 Remo val and Replacement Preliminar ies and Routine C are 3. 1 . 4 Grou nd ing W or kst at ions T o pre vent static damage at the w ork station, use the following precautions: ■ Cov er the workstation with approv ed static-d issipati ve material. Provide a wrist strap connected to the w ork sur ...

  • Compaq 340 Series - page 24

    3–4 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3.2 Rou tin e C a re 3. 2. 1 3.2. 1 Gener al Cleani ng Safe t y Pr ecauti ons ■ Nev er use solvents or flammable solutions to clean the computer . ■ Ne ver immerse an y parts in water or cleaning solutions, ap ply any liquids to a ...

  • Compaq 340 Series - page 25

    Compaq Pr osignia Desktop 340 Ser ies Computer 3–5 Remo val and Replacement Preliminar ies and Routine C are ■ V isible debris underneath or between the k eys may be remov ed by v acuuming or shaking. ■ Canned, pressurized air may be used to clean debris from under the keys. Cautio n should be used as too much air pressure can dislodge lubric ...

  • Compaq 340 Series - page 26

    3–6 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3.3.2 S crew s The screws used in the computer are not interchangeable. They may hav e standard or metric threads and may be of dif ferent lengths. If an incorrect screw is used during the reassembly process, it can damage the unit. C ...

  • Compaq 340 Series - page 27

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–1 4 Remo val and Repl acem ent Procedures After completing all necessary remov al and replace ment procedures, run the Diagnostics utility to verify that all comp onents operate properly . Ä CAUT ION: Whe n t h e c om pu te r i s pl ug g ed in to an AC p owe r sour ce, ther e is alwa ys vo ltage a ...

  • Compaq 340 Series - page 28

    4–2 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.2 Hood 1. Prepare the computer for disassembly . 2. Unscrew the thumbscre ws at the bac k of the computer . ✎ The scre ws will remain attached to the hood. 3. Grasp the bot tom of the hood and pull back sl ight ly while lifting the hood off the com ...

  • Compaq 340 Series - page 29

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–3 Rem oval an d Rep la ce me nt P roc ed ures 4.3 P o w er Su pply 1. Remo v e the hood. 2. Disconnect all cables connected to the power su pply (cables to the hard driv e, CD drive, diskette dri ve, and system board). 3. Remov e the four screws that secure the po wer supply to the rear of the chas ...

  • Compaq 340 Series - page 30

    4–4 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.4 Mas s Stor ag e De vices Item Desc ription 1 Optical dr ive 2 Disk ette dri ve 3 Har d dr iv e ...

  • Compaq 340 Series - page 31

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–5 Rem oval an d Rep la ce me nt P roc ed ures 4.4. 1 CD (O ptical) Driv e If a compact disc is jammed in th e driv e, insert a straightened pa per clip into the manual eject hole and push firm1y . 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Disconnect the audio 1 , data 2 , and ...

  • Compaq 340 Series - page 32

    4–6 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. Remov e the four screws from the side of the CD dri ve. 5. Pull the CD dri v e straight out of the front of the chassis. T o replace the CD dri ve, rev erse this sequence. ...

  • Compaq 340 Series - page 33

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–7 Rem oval an d Rep la ce me nt P roc ed ures 4.4.2 Disk e tte Driv e 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the p ower supply . (Section 4.3) Disconnect the po wer 1 and d ata 2 cables from the diskette dri ve. ...

  • Compaq 340 Series - page 34

    4–8 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. Remov e the screw that holds the disk e tte driv e and bracket to the chassis. 5. Grasp the dri ve bracket assembly on both side s and pull it to wards the rear of the chassis. 6. Remov e the fo ur screws from the sides of the bracket to release the ...

  • Compaq 340 Series - page 35

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–9 Rem oval an d Rep la ce me nt P roc ed ures 4.4.3 Hard Driv e 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Disconnect the po wer 1 and signal 2 cables from the hard dri ve. 4. Remov e the screw holding t he hard driv e and bracket to the chassis. 5. Carefully push the hard dri ...

  • Compaq 340 Series - page 36

    4–10 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 6. Remov e the four screws at the bottom of the hard driv e brack et to release the hard dri ve. T o replace the hard dri ve, rev erse this sequence. ...

  • Compaq 340 Series - page 37

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–11 Rem oval an d Rep la ce me nt P roc ed ures 4.5 V ideo C ard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the video card bracket to th e chassis, and pull the vid eo card out of the slot. T o replace the video card, rev erse this se quence. ...

  • Compaq 340 Series - page 38

    4–12 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.6 Net w ork Card 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the netw ork card bracket to the chassis, and pull the netw ork card out of the slot. T o replace the network card, re verse this sequence. ...

  • Compaq 340 Series - page 39

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–13 Rem oval an d Rep la ce me nt P roc ed ures 4.7 F ax/Modem C ard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the fax/modem bracket to the chassis, and pull the fax/modem card out of the slot. T o replace the fa x/modem card, re verse this sequence. ...

  • Compaq 340 Series - page 40

    4–14 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.8 Memor y Module 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the po wer supply . 4. Release the latches 1 at each end of the DIMM socket and unplug the DIMM 2 from the system board. T o replace the memory module, re verse ...

  • Compaq 340 Series - page 41

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–15 Rem oval an d Rep la ce me nt P roc ed ures 4.9 R T C B at tery Å WA R N I N G : T his compu ter co ntains an int ernal lithium ba t t ery . Ther e i s a r isk of f ire and burns if the batter y is not handled pr o perl y . T o reduce the r isk of personal inj ury: - Do not attempt to r echar g ...

  • Compaq 340 Series - page 42

    4–16 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 0 Proce s sor 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the p ower supply . (Section 4.3) 4. Locate th e heatsink 2 on the sy stem board. 5. Remov e the clip 1 from the heatsink. 6. Carefully remov e the h eats ink f ...

  • Compaq 340 Series - page 43

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–17 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 1 Fr ont B ezel 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Release the latches at the middle and bottom of the bezel, then piv ot the bezel up and aw ay from the chassis. T o replace the front bezel, rev erse this sequence. ...

  • Compaq 340 Series - page 44

    4–18 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 2 On -B utton B oard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the front bezel. (Section 4.11) 4. Disconnect the on-b utton board connector from th e system board. 5. Remov e the two scre ws from the button board ass ...

  • Compaq 340 Series - page 45

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–19 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 3 Sy s tem Board Brack et 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the modem. 4. Remov e the network card. 5. Remov e the video card. 6. Remo v e the screws hol din g the sy stem board brack e t to the chassis. 7. Sl ...

  • Compaq 340 Series - page 46

    4–20 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 4 Sy s tem Board 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the system board bracket. (Section 4.13) 4. Remov e all of the cables from the system board. 5. Remov e the eight screws that secu re the system board to the ...

  • Compaq 340 Series - page 47

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–21 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 5 1/O P anel 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the system board bracket. 4. Gently push the I/O panel into the chassis from the rear of the unit. T o replace the I/O panel, re verse this sequence. ...

  • Compaq 340 Series - page 48

    4–2 2 Compaq Pr osignia Desktop 340 Ser ies Computer Rem oval an d Rep la ce me nt P roc ed ures ...

  • Compaq 340 Series - page 49

    Compaq Pr osignia Desktop 340 Ser ies Computer 5–1 5 S y stem B oard Jumpers and S witc hes 5 . 1 Sy s tem Board Jumpers and S witc hes Jumpers and S witches Item Description Item Desc ription B T1 Real- Time cloc k bat tery sock et J3 5 W ake on LAN c onnect or CMOS CMOS r eset button J3 6 P assw ord jumper DIMM1 Memor y module soc ket 1 J3 7 P ...

  • Compaq 340 Series - page 50

    5–2 Compaq Pr osignia Desktop 3 40 Series C omputer S ystem Boar d Jump ers and S witc hes 5 .2 C learin g and Set ting P a ssw ords Setting the Passw ord provides access pr otection for the Comp uter Setup utility . Follo w the instructions below to clear the passw ord. 1. T urn of f the computer and any external de vices. 2. Disconnect the po w ...

  • Compaq 340 Series - page 51

    Compaq Pr osignia Desktop 340 Ser ies Computer 5–3 S ystem Board Jumpers and Sw itches 5 .3 Reset ting CMOS The computer's configuration (CMO S) may occasionally be corrupted. If it is, it is necessary to clear the CMOS memory using the CMOS b utton on the system board. T o clear and reset the confi guratio n, perform the follo wing procedur ...

  • Compaq 340 Series - page 52

    5–4 Compaq Pr osignia Desktop 3 40 Series C omputer S ystem Boar d Jump ers and S witc hes ...

  • Compaq 340 Series - page 53

    Compaq Pr osignia Desktop 340 Seri es Computer Index–1 Ind e x A access panel removal and replacement 4–2 audio cable spare part number 2–7 B battery 3–6 removal and replacement 4–15 safety precautions 3–6 bezel blank spare parts number 2–3 C cables spare part number 2–7 CD-ROM cable spare part number 2–7 CD-ROM drive removal and ...

  • Compaq 340 Series - page 54

    Compaq Pr osignia Desktop 340 Seri es Computer Index–2 Index Network Interface Card (NIC) spare part number 2–9 O On-button board removal and replacement 4–18 optical drive cable spare part number 2–7 optical drive removal and replacement 4–5 option slot cover spare part n um ber 2–10 P password setting and clearing 5–2 plastic parts ...

  • Compaq 340 Series - page 55

    Compaq Pr osignia Desktop 340 Seri es Computer Index–3 Index spare part number, chassis 2–3 speaker spare part number 2–10 standard and optional boards spare part numb er 2–8 static electricity 3–1 storage devices, location 4–4 switches, system board 5–1 system board bracket removal and assembly 4–19 jumpers and switches 5–1 remov ...

  • Compaq 340 Series - page 56

    Compaq Pr osignia Desktop 340 Seri es Computer Index–4 Index ...

Manufacturer Compaq Category Personal Computer

Documents that we receive from a manufacturer of a Compaq 340 Series can be divided into several groups. They are, among others:
- Compaq technical drawings
- 340 Series manuals
- Compaq product data sheets
- information booklets
- or energy labels Compaq 340 Series
All of them are important, but the most important information from the point of view of use of the device are in the user manual Compaq 340 Series.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Compaq 340 Series, service manual, brief instructions and user manuals Compaq 340 Series. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Compaq 340 Series.

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A complete manual for the device Compaq 340 Series, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Compaq 340 Series by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Compaq 340 Series.

A complete Compaq manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Compaq 340 Series - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Compaq 340 Series, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Compaq 340 Series, that we can find in the current document
3. Tips how to use the basic functions of the device Compaq 340 Series - which should help us in our first steps of using Compaq 340 Series
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Compaq 340 Series
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Compaq 340 Series in a specific country, if it was not possible to solve the problem on our own.

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