Documents that we receive from a manufacturer of a Multitech 810 MVP210 can be divided into several groups. They are, among others:
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Multitech 810 MVP210.
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- Multitech 810 MVP210
Manual Multitech 810 MVP210
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Summary
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Multitech 810 MVP210 - page 1
MultiVOIP ® Voice/Fax over IP Gateways MVP210/410/810 MVP210/410/810 ‐ SS MVP210/410/810 ‐ FX User Guide ...
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Multitech 810 MVP210 - page 2
2 MultiVOIP® Voice/Fax over IP Gateways User Guide S000383E Analog MultiVOIP Units (Models MVP210, MVP410, MVP810) (Models MVP210 ‐ SS, MVP410 ‐ SS, MVP810 ‐ SS) (Models MVP210 ‐ FX, MVP410 ‐ FX, MVP810 ‐ FX) Upgrade Unit ( ...
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Multitech 810 MVP210 - page 3
MultiVOIP® Voice/Fax over IP Gateways 3 Contents Chapter 1 – Product Overview .......................................................................................................................... 6 Feature Comparison Table ........................................... ...
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Multitech 810 MVP210 - page 4
Contents 4 MultiVOIP® Voice/Fax over IP Gateways Configuring Interface Parameters ............................................................................................................................... 44 Call Signaling ................................................................. ...
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Multitech 810 MVP210 - page 5
Contents MultiVOIP® Voice/Fax over IP Gateways 5 Implementing a Software Upgrade ........................................................................................................................... 125 Downloading IFM Firmware ............................................... ...
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Multitech 810 MVP210 - page 6
6 MultiVOIP® Voice/Fax over IP Gateways Chapter 1 – P roduct Ov er v ie w The MultiVOIP gateways, MVP210, MVP410, and MVP810 provide toll ‐ free voice and fax communications over the Internet or an Intranet. By integrat ing voice and ...
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Multitech 810 MVP210 - page 7
Chapter 1 – Product Overview MultiVOIP® Voice/Fax over IP Gateways 7 Interfaces to Help You Use the MultiVOIP Two interfaces help you use your MultiVOIP: ● A web interface ● Windows software interface The web ? ...
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Multitech 810 MVP210 - page 8
Chapter 1 – Product Overview 8 MultiVOIP® Voice/Fax over IP Gateways Computer Requirements The computer on which the MultiVOIP’s configuration program is installed must meet these requirements: ● IBM ‐ compatible PC with ...
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Multitech 810 MVP210 - page 9
MultiVOIP® Voice/Fax over IP Gateways 9 Chapter 2 – Inst al ling and Cabling th e Mult iV OIP The MVP210 MultiVOIP models are tabletop units. The MVP410 and MVP810 MultiVOIPs are heavier units. As such two or more people need to ...
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Multitech 810 MVP210 - page 10
Chapter 2 – Installing and Cabling the MultiVOIP 10 MultiVOIP® Voice/Fax over IP Gateways MVP410/810 models content list ● MVP410 or MVP810 ● DB9 to DB25 cable ● Mounting brackets and screws ● Power cord ● Printed ...
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Multitech 810 MVP210 - page 11
Chapter 2 – Installing and Cabling the MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 11 Connecting the MVP210 to LAN and Telephone Equipment To connect the MultiVOIP unit to your LAN and tele phone equipment: ...
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Multitech 810 MVP210 - page 12
Chapter 2 – Installing and Cabling the MultiVOIP 12 MultiVOIP® Voice/Fax over IP Gateways c. For a DID connection . ( DID Example: DID fax system or DID voice phone lines ) Connect one end of an RJ ‐ 11 phone ...
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Multitech 810 MVP210 - page 13
Chapter 2 – Installing and Cabling the MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 13 For DID channels only For any channel on which you are using the DID interface type, you must change the jumper o ...
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Multitech 810 MVP210 - page 14
Chapter 2 – Installing and Cabling the MultiVOIP 14 MultiVOIP® Voice/Fax over IP Gateways Connecting MultiVOIP to LAN and Telephone Equipment (MVP 410/810) To connect the MultiVOIP to your LAN and telephone equipment.: ...
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Multitech 810 MVP210 - page 15
Chapter 2 – Installing and Cabling the MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 15 c. For a DID connection. (DID Examples: DID fax system or DID voice phone lines.) Connect one end of an RJ ‐ 11 pho ...
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Multitech 810 MVP210 - page 16
Chapter 2 – Installing and Cabling the MultiVOIP 16 MultiVOIP® Voice/Fax over IP Gateways 3. Pull the main circuit card out about 5 inches (the power connection to the board prevents it from being removed en ...
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Multitech 810 MVP210 - page 17
MultiVOIP® Voice/Fax over IP Gateways 17 Chapter 3 – Inst al ling Sof t w ar e Setting up your MultiVOIP involves the following tasks: 1. Install the software onto the PC. This step is described in further detail in this ...
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Multitech 810 MVP210 - page 18
Chapter 3 – Installing Softwar e 18 MultiVOIP® Voice/Fax over IP Gateways 6. Select a program folder location for the MultiVOIP software program icon. Click Next . Progress windows appear while files are being copied. ? ...
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Multitech 810 MVP210 - page 19
Chapter 3 – Installing Softwar e MultiVOIP® Voice/Fax over IP Gateways 19 7. In the next wizard panel, sel ect the COM port that the command PC uses when com municating with the MultiVOIP unit. After you inst ...
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Multitech 810 MVP210 - page 20
Chapter 3 – Installing Softwar e 20 MultiVOIP® Voice/Fax over IP Gateways Configuring for VOIP Communications This section describes how to configure the MultiVOIP so you can use VOIP communications. ● Ethernet/IP ● Voice/F ...
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Multitech 810 MVP210 - page 21
Chapter 3 – Installing Softwar e MultiVOIP® Voice/Fax over IP Gateways 21 Setting IP Address For basic operation of the unit, you must set a unique LAN IP addre ss as well as a subnet mask and Gateway ? ...
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Multitech 810 MVP210 - page 22
Chapter 3 – Installing Softwar e 22 MultiVOIP® Voice/Fax over IP Gateways 9. Enter DNS Server IP Address 10. If desired, check the Enable SRV checkbox. 11. The Diff Serv Parameters group helps you specify settings for ? ...
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Multitech 810 MVP210 - page 23
Chapter 3 – Installing Softwar e MultiVOIP® Voice/Fax over IP Gateways 23 Setting Voice/Fax Parameters You must configure the individual channels before using your unit. If channels have the same parameters, you can ...
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Multitech 810 MVP210 - page 24
Chapter 3 – Installing Softwar e 24 MultiVOIP® Voice/Fax over IP Gateways To configure channels: 1. From the Select Channel drop ‐ down list, select the channel you want to configure. 2. In the Fax/ Modem Paramet ers ? ...
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Multitech 810 MVP210 - page 25
Chapter 3 – Installing Softwar e MultiVOIP® Voice/Fax over IP Gateways 25 Setting Interface Parameters The Interface parameters control the telephony setti ngs that are applied to the individual MultiVOIP channels. Configure ? ...
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Multitech 810 MVP210 - page 26
Chapter 3 – Installing Softwar e 26 MultiVOIP® Voice/Fax over IP Gateways To set Interfac e Parameters: 1. From the Channel drop down list, select Channel whose parameters you want to configure. 2. From the Interface Ty ...
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Multitech 810 MVP210 - page 27
Chapter 3 – Installing Softwar e MultiVOIP® Voice/Fax over IP Gateways 27 b. Complete Disconnect fields: • Current Reversal (use current reversal to disconnect) • Current Loss (loss of current triggers disconnect) • Current ? ...
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Multitech 810 MVP210 - page 28
Chapter 3 – Installing Softwar e 28 MultiVOIP® Voice/Fax over IP Gateways Setting Call Signaling There are three choices for Call Signaling: H.323, SIP and SPP, the –SS models onl y support SIP and the –FX m ...
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Multitech 810 MVP210 - page 29
Chapter 3 – Installing Softwar e MultiVOIP® Voice/Fax over IP Gateways 29 Configuring H.323 Call Signal This feature is not supported by –SS and –FX series. 1. Check Fast Start , as this may be needed for ? ...
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Multitech 810 MVP210 - page 30
Chapter 3 – Installing Softwar e 30 MultiVOIP® Voice/Fax over IP Gateways Setting the Region or Country Select the country or region in which the MultiVOIP unit operates. Use the custom option if the available s ...
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Multitech 810 MVP210 - page 31
Chapter 3 – Installing Softwar e MultiVOIP® Voice/Fax over IP Gateways 31 Defining the Phone Book A populated phone book helps the VOIP unit translate call traffic. You need the information for both a local ...
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Multitech 810 MVP210 - page 32
Chapter 3 – Installing Softwar e 32 MultiVOIP® Voice/Fax over IP Gateways Configuring the Outbound Phone Book 1. Select Add Entry. 2. To allow unmatched destinations an alternative, check Accept Any Number. 3. In the Destin ...
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Multitech 810 MVP210 - page 33
MultiVOIP® Voice/Fax over IP Gateways 33 Chapter 4 – Conf ig ur ing Y our Mult iV OIP Two interfaces help you use your MultiVOIP: ● A web interface ● Windows software interface You must set eight parameters for proper MultiVOIP ...
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Multitech 810 MVP210 - page 34
Chapter 4 – Configuring Your MultiVOIP 34 MultiVOIP® Voice/Fax over IP Gateways Navigating the Software To launch the MultiVOIP software: 1. From the Start button, select All Progra ms , MultiVOIP x.xx, where x represents ? ...
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Multitech 810 MVP210 - page 35
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 35 Configuration Information Checklist The following chart helps you organize the configuration information nee ded. The –SS and –F X models d ...
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Multitech 810 MVP210 - page 36
Chapter 4 – Configuring Your MultiVOIP 36 MultiVOIP® Voice/Fax over IP Gateways Setting Ethernet/IP This section describes the Ethernet settings needed for the MultiVOIP unit. In each field, enter the values that fit ? ...
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Multitech 810 MVP210 - page 37
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 37 Ethernet/IP Parameter Definitions Field Name Values Descri ption Ethernet Parameters Packet Prioritization (802.1p) Y/N Select to activate prioritiz ...
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Multitech 810 MVP210 - page 38
Chapter 4 – Configuring Your MultiVOIP 38 MultiVOIP® Voice/Fax over IP Gateways Ethernet/IP Parameter Definitions (continued) Field Name Values Descri ption Diff Serv Parameter fields Diff Serv PHB (Per Hop Behavior) values ...
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Multitech 810 MVP210 - page 39
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 39 Setting Voice/Fax Parameters Configure the Voice/Fax section for each channel used. For convenience, after you have established a set of ? ...
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Multitech 810 MVP210 - page 40
Chapter 4 – Configuring Your MultiVOIP 40 MultiVOIP® Voice/Fax over IP Gateways Voice/Fax Parameter Definitions Field Name Values Descri ption Default ‐‐ When this button is clicke d, all Voice/F AX parameters are set to ...
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Multitech 810 MVP210 - page 41
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 41 Voice/Fax Parameter Definitions (continue d) Coder Parameters Coder Manual or Automatic Determines whether selection of coder is manual o ...
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Multitech 810 MVP210 - page 42
Chapter 4 – Configuring Your MultiVOIP 42 MultiVOIP® Voice/Fax over IP Gateways Voice/Fax Parameter Definitions (continue d) Field Name Values Descri ption AutoCall/Offhook Alert Parameters Auto Call / Offhook Alert AutoCall, ? ...
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Multitech 810 MVP210 - page 43
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 43 Voice/Fax Parameter Definitions (continue d) Field Name Values Descri ption Dynamic Jitter Dynamic Jitter Buffer Dynamic Jitter defines a min ...
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Multitech 810 MVP210 - page 44
Chapter 4 – Configuring Your MultiVOIP 44 MultiVOIP® Voice/Fax over IP Gateways When interoperating with older MultiVOIP products (that is, earlier than releas e x.11), for backward compatibility, configure th e payload type ? ...
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Multitech 810 MVP210 - page 45
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 45 Configuring FXS Loop Start Parameters The figure and table that follow describe the parameters applicable to FXS Loop Start. FXS ...
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Multitech 810 MVP210 - page 46
Chapter 4 – Configuring Your MultiVOIP 46 MultiVOIP® Voice/Fax over IP Gateways FXS Loop Start In terface: Parameter Definitions (continued) Field Name Values Descri ption Flash Hook Options fields Generation ‐‐ Not appl ...
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Multitech 810 MVP210 - page 47
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 47 Configuring Message Waiting The Message Waiting Indication feature provides an audible or visible indication that a message is available. A ...
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Multitech 810 MVP210 - page 48
Chapter 4 – Configuring Your MultiVOIP 48 MultiVOIP® Voice/Fax over IP Gateways ● The Channel type corresponding to that Inbound ph one book entry has to be FXS on the Interface window. ● The Message Waiting Ind ...
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Multitech 810 MVP210 - page 49
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 49 FXO Interface: Parameter Definitions Field Name Values Descri ption Interface Type FXO Enables FXO features. Dialing Options Regeneration Pulse, ? ...
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Multitech 810 MVP210 - page 50
Chapter 4 – Configuring Your MultiVOIP 50 MultiVOIP® Voice/Fax over IP Gateways FXO Supervision When the selected Interfac e type is FXO, the Supervision button is active. Click Supervision to access call answering supe ...
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Multitech 810 MVP210 - page 51
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 51 FXO Supervision Parameter Definitions Field Name Values Descri ption Answer Supervision fields Current Reversal Y/N When this option is se ...
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Multitech 810 MVP210 - page 52
Chapter 4 – Configuring Your MultiVOIP 52 MultiVOIP® Voice/Fax over IP Gateways FXO Supervision Parameter Definitions (continue d) Field Name Values Descri ption Disconnect Supervision fields DTMF Tone Enables supervision of ...
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Multitech 810 MVP210 - page 53
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 53 E&M Parameters The parameters applicable to the E& M telephony interface type are shown in the figure and described in the tabl ...
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Multitech 810 MVP210 - page 54
Chapter 4 – Configuring Your MultiVOIP 54 MultiVOIP® Voice/Fax over IP Gateways E&M Interface Parameter Definitions Field Name Values Descri ption Interface E&M Enables E&M features Type I – V Type of E&M ...
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Multitech 810 MVP210 - page 55
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 55 E&M Interface Types There are five different types of the E& M interface an d the MVP210/410/810 models support them all; but T ...
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Multitech 810 MVP210 - page 56
Chapter 4 – Configuring Your MultiVOIP 56 MultiVOIP® Voice/Fax over IP Gateways DID Parameters The parameters applicable to the Direct Inward Dial (DID) telepho ny interface type are shown in the figure that follows ...
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Multitech 810 MVP210 - page 57
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 57 Call Signaling Three types of Call Signaling are available: H.323, SIP and SPP. Each type has feature s that may make it more a ...
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Multitech 810 MVP210 - page 58
Chapter 4 – Configuring Your MultiVOIP 58 MultiVOIP® Voice/Fax over IP Gateways H.323 Call Signaling Parameter Definitions . Field Name Values Descri ption Use Fast Start Y/N Enables the H.323 Fast Start procedure. May need ...
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Multitech 810 MVP210 - page 59
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 59 SIP Session Initiation Protocol is available for application layer control of the MultiVOIP. The fields are detailed in the table that ...
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Multitech 810 MVP210 - page 60
Chapter 4 – Configuring Your MultiVOIP 60 MultiVOIP® Voice/Fax over IP Gateways SIP Call Signaling Parameter Definitions Field Name Values Descri ption SIP Proxy Parameters Signaling Port port Port number on which the ? ...
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Multitech 810 MVP210 - page 61
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 61 Configuring SIP Server The MultiVOIP 210/410/810 ‐ SS models have the additional capability of SIP survivability. This section describes the ? ...
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Multitech 810 MVP210 - page 62
Chapter 4 – Configuring Your MultiVOIP 62 MultiVOIP® Voice/Fax over IP Gateways addresses for private networks not accessible via Internet or PSTN. IP Addresses n.n.n.n List of IP addresses (separated by semicolon) of endpo ...
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Multitech 810 MVP210 - page 63
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 63 SIP Server Predefined End p oints Parameter Definitions Field Name Values Descri p tion Endpoint Name name Identifier for gateway within SIP VOIP s ...
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Multitech 810 MVP210 - page 64
Chapter 4 – Configuring Your MultiVOIP 64 MultiVOIP® Voice/Fax over IP Gateways SPP Multi ‐ Tech developed Single Port Protocol for dynamic IP addressing when the feature is set to Registrar/Client mode. The other set ...
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Multitech 810 MVP210 - page 65
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 65 SPP Call Signaling Parameter Definitions Field Name Values Descri ption Mode Direct, Client, or Registrar In direct mode , all VOIP gateways ? ...
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Multitech 810 MVP210 - page 66
Chapter 4 – Configuring Your MultiVOIP 66 MultiVOIP® Voice/Fax over IP Gateways Configuring SNMP If you want to manage your MultiVOIP remotely using the MultiVoipManager software, set the Simple Network Management Protocol ...
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Multitech 810 MVP210 - page 67
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 67 Configuring Regional Parameters Use the Regional Parameters to set the phone signaling tones and cadences. For the country selected, the ? ...
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Multitech 810 MVP210 - page 68
Chapter 4 – Configuring Your MultiVOIP 68 MultiVOIP® Voice/Fax over IP Gateways “Regional Parameter” Definitions Field Name Values Descri ption Country/Region USA, Japan, UK, Custom Name of a country or region that uses ...
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Multitech 810 MVP210 - page 69
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 69 “Regional Parameter” Definitions (continued) Field Name Values Descri ption Country Selection for Built ‐ In Modem ( not applicable to MVP210 ...
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Multitech 810 MVP210 - page 70
Chapter 4 – Configuring Your MultiVOIP 70 MultiVOIP® Voice/Fax over IP Gateways Setting Custom Tones and Cadences (optional). A secondary dialog box allows you to customize DTMF tone pairs to create unique ring ‐ tone ...
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Multitech 810 MVP210 - page 71
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 71 Configuring SMTP Parameters Setting the SMTP Parameters (Log Reports by Email). Use the SMTP Parameters window for configuring how log ...
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Multitech 810 MVP210 - page 72
Chapter 4 – Configuring Your MultiVOIP 72 MultiVOIP® Voice/Fax over IP Gateways “SMTP Parameters” Definitions Field Name Values Descri ption Enable SMTP Y/N To send log reports by email, enable this checkbox. To enable ...
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Multitech 810 MVP210 - page 73
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 73 Click Select Fields to open the SMTP Parameters dialog box. This secondary dialog box helps you customize email logging. The MultiV OIP ...
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Multitech 810 MVP210 - page 74
Chapter 4 – Configuring Your MultiVOIP 74 MultiVOIP® Voice/Fax over IP Gateways RADIUS In general, RADIUS is concerned with authentication, authorization, and accounting. The MultiVOIP supports the accounting and authentication ...
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Multitech 810 MVP210 - page 75
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 75 The table that follows describes the fields of the RADIUS window. RADIUS Window Field Definitions Field Name Values Descri ption Enable Account ...
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Multitech 810 MVP210 - page 76
Chapter 4 – Configuring Your MultiVOIP 76 MultiVOIP® Voice/Fax over IP Gateways Logs/Traces The Logs/Traces window lets you choose how the VOIP administrator receives log reports about the M ultiVOIP’s performance and the ...
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Multitech 810 MVP210 - page 77
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 77 NAT Traversal Setting the NAT Traversal parameters. NAT (Network Address Translation) parameters are applicable only when the MultiVOIP is ...
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Multitech 810 MVP210 - page 78
Chapter 4 – Configuring Your MultiVOIP 78 MultiVOIP® Voice/Fax over IP Gateways Supplementary Services Supplementary Services features derive from the H.450 standard, which brings to the VOIP telephony functions once only a ...
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Multitech 810 MVP210 - page 79
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 79 The table that follows describes the Supplementary Ser vices fields. Supplementary Services Para meter Definitions Field Name Values Descri ption ...
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Multitech 810 MVP210 - page 80
Chapter 4 – Configuring Your MultiVOIP 80 MultiVOIP® Voice/Fax over IP Gateways Supplementary Services Definitions (conti nued) Field Name Description Calling Party, Allowed Name Type (CNI) If the ‘home’ VOIP unit is origin ...
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Multitech 810 MVP210 - page 81
Chapter 4 – Configuring Your MultiVOIP MultiVOIP® Voice/Fax over IP Gateways 81 Save Settings Save & Reboot Saving the MultiVOIP Configuration. When values have been set for all of the MultiVOIP’s various o ...
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Multitech 810 MVP210 - page 82
Chapter 4 – Configuring Your MultiVOIP 82 MultiVOIP® Voice/Fax over IP Gateways Troubleshooting Software Issues In the lower left corner of the window, the connection status of the MultiVOIP appear. The messages in ...
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Multitech 810 MVP210 - page 83
MultiVOIP® Voice/Fax over IP Gateways 83 Chapter 5 – Conf ig ur ing t he Phone Boo k When a VOIP serves a PBX system, ensure that the VOIP’s operation is transparent to the telephone end user. Make sure the VOIP does n ...
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Multitech 810 MVP210 - page 84
Chapter 5 – Configuring the Phone Book 84 MultiVOIP® Voice/Fax over IP Gateways Initially Configuring the Phonebook This section describes setting up the phone book. It provides examples that help you enter the corr ...
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Multitech 810 MVP210 - page 85
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 85 5. In the Destination Pattern field of the Add/Edit Outbound Phonebook window, enter the di gits from step 4 followed by the digits ...
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Multitech 810 MVP210 - page 86
Chapter 5 – Configuring the Phone Book 86 MultiVOIP® Voice/Fax over IP Gateways Configuring the Inbound Phonebook 1. Open the MultiVOIP program. ( Start | MultiVOIP xxx | Configuration ) 2. Go to Phone Book | Inbound ? ...
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Multitech 810 MVP210 - page 87
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 87 Phone Book Descriptions Outbound Phone Book/List Entries Fields in the Details group differ depending on the protocol (H.32 3, SIP, or ...
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Multitech 810 MVP210 - page 88
Chapter 5 – Configuring the Phone Book 88 MultiVOIP® Voice/Fax over IP Gateways Add/Edit Outbound Phone Book Enter Outbound Phone Book data for your MultiVOIP unit. Note that the Advanced button gives access to ...
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Multitech 810 MVP210 - page 89
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 89 Add/Edit Outbound Phone Book: Field Definitions Field Name Values Descri ption Accept Any Number Y/N When checked, “Any Number” appears ...
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Multitech 810 MVP210 - page 90
Chapter 5 – Configuring the Phone Book 90 MultiVOIP® Voice/Fax over IP Gateways Add/Edit Outbound Phone Book: Field Definitions (continued) Field Name Values Descri ption SIP Fields Use Proxy Y/N Select if proxy serv ...
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Multitech 810 MVP210 - page 91
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 91 Configuring Alternate Routing Alternate routing provides an alternate path for calls if the primary IP network cannot carry the traf ...
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Multitech 810 MVP210 - page 92
Chapter 5 – Configuring the Phone Book 92 MultiVOIP® Voice/Fax over IP Gateways PSTN Failover Feature. You can program the MultiV OIP to divert calls to th e PSTN temporarily if the IP network fails. The followi ...
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Multitech 810 MVP210 - page 93
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 93 Add/Edit Inbound Phone Book ...
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Multitech 810 MVP210 - page 94
Chapter 5 – Configuring the Phone Book 94 MultiVOIP® Voice/Fax over IP Gateways Enter Inbound Phone Book data for your MultiVOIP. The table that follows describes the Add/Edi t Inbound Phone Book window. Add/Edit Inboun ...
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Multitech 810 MVP210 - page 95
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 95 Authorized User Name and Password for SIP To enable the Registration Options on the Add/ Edit Inbound Phone Book, activate Use SIP ...
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Multitech 810 MVP210 - page 96
Chapter 5 – Configuring the Phone Book 96 MultiVOIP® Voice/Fax over IP Gateways Phonebook Examples North America This section describes how Outbound and Inbound Phonebook entries work with multiple area codes. This exam ...
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Multitech 810 MVP210 - page 97
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 97 The figure that follows shows Outbound Phonebook entries for the VOIP located in the company’s Baltimore facility. The entries in ...
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Multitech 810 MVP210 - page 98
Chapter 5 – Configuring the Phone Book 98 MultiVOIP® Voice/Fax over IP Gateways The simplest case is a call from Baltimore to a phone within the Minneapolis/St. Paul area code where the company’s VOIP and ...
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Multitech 810 MVP210 - page 99
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 99 Europe The most direct use of the VOIP system is making calls between th e offices where the VOIPs are located. Consider, for ? ...
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Multitech 810 MVP210 - page 100
Chapter 5 – Configuring the Phone Book 100 MultiVOIP® Voice/Fa x over IP Gateways The next examp le has the following features: ● Employees in all cities can call each other over the VOIP system using 4 ‐ dig ...
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Multitech 810 MVP210 - page 101
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 101 The illustration that follows shows an outline of the equi pment setup in these three offices. ...
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Multitech 810 MVP210 - page 102
Chapter 5 – Configuring the Phone Book 102 MultiVOIP® Voice/Fa x over IP Gateways The following figure shows Outbound Phone Book entries for the VOIP located in the company’s London facility. The Inbound Phone ...
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Multitech 810 MVP210 - page 103
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 103 The figure that follows shows Outbound Phone Book entries for the VOIP located in the company’s Paris facility. The Inbound ? ...
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Multitech 810 MVP210 - page 104
Chapter 5 – Configuring the Phone Book 104 MultiVOIP® Voice/Fa x over IP Gateways The figure that follows shows Outbound Phone Book entries for the VOIP in the company’s Amsterdam facility. The Inbound Phone ? ...
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Multitech 810 MVP210 - page 105
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 105 Variations of Caller ID The Caller ID feature depends on both the telco central office and the MultiVOIP phone book. For more ...
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Multitech 810 MVP210 - page 106
Chapter 5 – Configuring the Phone Book 106 MultiVOIP® Voice/Fa x over IP Gateways The illustration that follows shows VOIP Caller ID Example 3, a call through telco central office without standard CID, entering SPP ...
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Multitech 810 MVP210 - page 107
Chapter 5 – Configuring the Phone Book MultiVOIP® Voice/Fax over IP Gateways 107 The illustration that follows shows VOIP Caller ID Example 5, a call through telco central office without standard CID entering DI ...
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Multitech 810 MVP210 - page 108
108 MultiVOIP® Voice/Fa x over IP Gateways Chapter 6 – Using t he Sof t w ar e This chapter describes the software that hel ps you oper ate and maintain your MultiVOIP. It also describes how to update the firmware and software. ...
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Multitech 810 MVP210 - page 109
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 109 System Information Window This window presents system information that is useful for troubleshooting. You can find the information under the Configurati ...
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Multitech 810 MVP210 - page 110
Chapter 6—Using the Software 110 MultiVOIP® Voice/Fa x over IP Gateways A setting in the Logs/Traces window—which is under the Configuration section—controls how often the System Information window is updated. Statistics Se ...
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Multitech 810 MVP210 - page 111
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 111 Call Progress Details: Field Definitions Field Name Values Descri ption Channel 1 ‐ n Number of data channel or time slot on which the call is ...
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Multitech 810 MVP210 - page 112
Chapter 6—Using the Software 112 MultiVOIP® Voice/Fa x over IP Gateways Call Progress Details: Field Definitions (continue d) Field Name Values Descri ption Supplementary Services Status Call on Hold alphanumeric Describes held call ...
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Multitech 810 MVP210 - page 113
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 113 Logs Window Details: Field Definitions Field Name Values Descri ption Log # column 1 or higher All calls are assigned an event number in chronologic ...
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Multitech 810 MVP210 - page 114
Chapter 6—Using the Software 114 MultiVOIP® Voice/Fa x over IP Gateways FROM Details Gateway Name alphanumeric Identifier for the VOIP gateway that originated this call. IP Address n.n.n.n IP address of the VOIP gateway ...
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Multitech 810 MVP210 - page 115
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 115 IP Statistics UDP versus TCP . (User Datagram Protocol versus Transmission Control Protocol). UDP provides unguaranteed, connectionless transmission of data ...
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Multitech 810 MVP210 - page 116
Chapter 6—Using the Software 116 MultiVOIP® Voice/Fa x over IP Gateways IP Statistics : Field Definitions Field Name Values Descri ption IP Address n.n.n.n IP address of the MultiVOIP. For an IP address to be displayed here ...
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Multitech 810 MVP210 - page 117
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 117 Link Management The Link Management window is an automated utility for pinging endpoints on your VOIP network. This utility generates pings of v ...
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Multitech 810 MVP210 - page 118
Chapter 6—Using the Software 118 MultiVOIP® Voice/Fa x over IP Gateways Registered Gateway Details The Registered Gateway D etails window presents a real ‐ time dis play of the special operating parameters of the Single Port ...
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Multitech 810 MVP210 - page 119
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 119 Servers H.323 GateKeepers The –SS and ‐ FX series of MultiVOIPs do not support H.323. H.323 Gatekeepers (Statistics, Servers): Field Definitions ...
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Multitech 810 MVP210 - page 120
Chapter 6—Using the Software 120 MultiVOIP® Voice/Fa x over IP Gateways SIP Proxies SIP Proxies (Sta tistics, Servers): Field Definitions Field Name Values Descri ption Column Headings IP Address n.n.n.n The IP address of ? ...
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Multitech 810 MVP210 - page 121
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 121 SPP Registrars The –SS models do not support the SPP signaling pro tocol. SPP Registrars (Statistics, Servers): Field Definitions Field Name V ...
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Multitech 810 MVP210 - page 122
Chapter 6—Using the Software 122 MultiVOIP® Voice/Fa x over IP Gateways Advanced Packetization Time You can use the Packetization Time window to specify definite packetization rates for coders selected in the Voice/FAX Paramete ...
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Multitech 810 MVP210 - page 123
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 123 MultiVOIP Program Menu Items After you have installed the MultiVOIP program on the PC, you can launch it from the Programs group of the ...
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Multitech 810 MVP210 - page 124
Chapter 6—Using the Software 124 MultiVOIP® Voice/Fa x over IP Gateways “Downloading” here refers to transferring program files from the PC to the nonvolatile “flash” memory of the MultiVOIP. Such transfers are made ...
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Multitech 810 MVP210 - page 125
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 125 Implementing a Software Upgrade You can use a single command at the MultiVOIP Windows interface— namely Upgrade Software —to upgrade MultiVOIP softw ...
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Multitech 810 MVP210 - page 126
Chapter 6—Using the Software 126 MultiVOIP® Voice/Fa x over IP Gateways Downloading Firmware 1. The MultiVOIP Configuration program must be off when invoking the Downlo ad Firmware command. If it is on, the command does not ...
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Multitech 810 MVP210 - page 127
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 127 Downloading Factory Defaults 1. The MultiVOIP Configuration program must be off when invoking the Do wnload Factory Defaults command. If it is on, t ...
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Multitech 810 MVP210 - page 128
Chapter 6—Using the Software 128 MultiVOIP® Voice/Fa x over IP Gateways Downloading IFM Firmware The Interface Module (IF M) is the teleph ony interface for analog MultiVOIP units. Th ere is one IFM for each channel of ...
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Multitech 810 MVP210 - page 129
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 129 7. The IFM Firmware Downlo ad dialog box appears. Check Cop y to All IFMs and click OK .s Different IFMs in the same VOIP are only rarely ? ...
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Multitech 810 MVP210 - page 130
Chapter 6—Using the Software 130 MultiVOIP® Voice/Fa x over IP Gateways Setting and Downloading User Defaults The Download User Defaults comman d allows you to maintain a known working configuration that is specific to your ...
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Multitech 810 MVP210 - page 131
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 131 Setting a Password Windows Interface After designating a user na me and setting a password, that password is required to gain access to the ...
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Multitech 810 MVP210 - page 132
Chapter 6—Using the Software 132 MultiVOIP® Voice/Fa x over IP Gateways When MultiVOIP program asks for password at launch of program, the program simply shuts down if CANCEL is selected. The MultiVOIP program produces ...
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Multitech 810 MVP210 - page 133
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 133 Upgrading Software As noted earlier the Upgrade Software command transfers, from the controller PC to the Mul tiVOIP unit, firmware (including the H ...
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Multitech 810 MVP210 - page 134
Chapter 6—Using the Software 134 MultiVOIP® Voice/Fa x over IP Gateways FTP Server File Transfers (“Downloads”) Multi ‐ Tech built an FTP server into the MultiVOIP unit. Therefore, you can transfer files from the controll ...
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Multitech 810 MVP210 - page 135
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 135 3. Install FTP Client Program or Use Substitut e . Install an FTP client program on the controller PC. You can use FTP to transfer files by ...
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Multitech 810 MVP210 - page 136
Chapter 6—Using the Software 136 MultiVOIP® Voice/Fa x over IP Gateways 5. Identify Files to be Updated . Determine which files to update. Six types of files can be updated using the FTP feature. In some cases, the ...
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Multitech 810 MVP210 - page 137
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 137 To download with a web browser: ● In the local Windows browser, locate the directory holding the Mul tiVOIP program files. The default location ...
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Multitech 810 MVP210 - page 138
Chapter 6—Using the Software 138 MultiVOIP® Voice/Fa x over IP Gateways To download with FTP client program: ● In the local directory browser of the FTP client program, locate the directory holding the MultiVOIP program ? ...
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Multitech 810 MVP210 - page 139
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 139 Web Browser Interface You can control the MultiVOIP unit with a graphical us er interface (interface) based on the common web browser platform. ...
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Multitech 810 MVP210 - page 140
Chapter 6—Using the Software 140 MultiVOIP® Voice/Fa x over IP Gateways The primary advantage of the web in terface is remote access for control and configuration. The controller PC and the MultiVO IP unit itself must b ...
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Multitech 810 MVP210 - page 141
Chapter 6—Using the Software MultiVOIP® Voice/Fax over IP Gateways 141 Setting Up SysLog Server Functions Multi ‐ Tech included SysLog server functions into the software of the MultiVOIP units. SysLog is a standard fo ...
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Multitech 810 MVP210 - page 142
142 MultiVOIP® Voice/Fa x over IP Gateways Appendix A – Cable P in- Outs Command Cable RJ ‐ 45 Connecto r End ‐ to ‐ En d Pin Info RJ ‐ 45 connector plugs into Command Port of MultiVOIP. DB ‐ 9 connector plugs into serial port ? ...
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Multitech 810 MVP210 - page 143
Appendix A—Cable Pinouts MultiVOIP® Voice/Fax over IP Gateways 143 Voice/Fax Channel Connectors Pin Functions (E&M Interfac e) Pin Description Funct ion 1 M Input 2 E Output 3 T1 4 ‐ Wire Output 4 R 4 ‐ Wire ...
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Multitech 810 MVP210 - page 144
144 MultiVOIP® Voice/Fa x over IP Gateways Appendix B – T CP/UD P P or t As s i gn m e n t s Well Known Port Numbers The following description of port number assignments for Internet Protocol (IP) commu nication is take n from the Inter ...
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Multitech 810 MVP210 - page 145
MultiVOIP® Voice/Fax over IP Gateways 145 Appendix C – Instal ling an MVP428 Upg rade Car d This appendix describes how to install an additional circuit board into the MVP410, changi ng it from a 4 ‐ channel VOIP to an 8 ‐ chann ...
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Multitech 810 MVP210 - page 146
Appendix C—Installing an MVP428 Upg rade Card 146 MultiVOIP® Voice/Fa x over IP Gateways 4. Slide the main circuit boar d out of the chassis far enough to unplug the power connector. 5. Unplug the power connector fr ...
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Multitech 810 MVP210 - page 147
Appendix C—Installing an MVP428 Upg rade Card MultiVOIP® Voice/Fax over IP Gateways 147 10. There are two copper ‐ plated holes at the LED edge of the circuit card. Place a nut beneath each hole, with the lock ...
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Multitech 810 MVP210 - page 148
148 MultiVOIP® Voice/Fa x over IP Gateways Appendix D – R eg ulator y Inf orm ation EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community ...
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Multitech 810 MVP210 - page 149
Appendix D – Regulatory Inf ormation MultiVOIP® Voice/Fax over IP Gateways 149 Before installing this equipment, users shoul d ensure that it is permissible to be connected to the facilities of the local telecommunicati ...
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Multitech 810 MVP210 - page 150
150 MultiVOIP® Voice/Fa x over IP Gateways Appendix E – W aste Elect r ical and Elect ronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU ‐ based manufacturers, distributors, retailers and importers to take ‐ b ...
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Multitech 810 MVP210 - page 151
MultiVOIP® Voice/Fax over IP Gateways 151 Appendix F – C -R O HS HT/TS Substanc e Conc ent ration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污染控制管理办法》(第 ...
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Multitech 810 MVP210 - page 152
152 MultiVOIP® Voice/Fa x over IP Gateways Inde x A Auto Disconnect, 43 AutoCall/Offhook, 42 C Cabling: 210, 11; 410/810, 14 Call Hold, 78 Call Name Identification, 78 Call Progress fields, 111 Call Transfer, 78 Call ...
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Multitech 810 MVP210 - page 153
Index MultiVOIP® Voice/Fax over IP Gateways 153 U Updating firmware, 124 V Voice/FAX parameter definiti ons, 39 ...
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2. Contents - index of all tips concerning the Multitech 810 MVP210, that we can find in the current document
3. Tips how to use the basic functions of the device Multitech 810 MVP210 - which should help us in our first steps of using Multitech 810 MVP210
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