Manual Inter-Tel 827.8662

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  • Inter-Tel 827.8662 - page 1

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 1 of 73 Document Part No. 550.8015 ADDENDUM TO ISSUE 4 OF THE INTER-TEL AXXESS SYSTEM MANUAL For Software Part Numbers: 827.8658, 827.8659, 827. 8660, 827.8661, and 827.8662 This addendum describes feature, programming, and hardware changes that apply when the AXXESS Sy ste m is installed ...

  • Inter-Tel 827.8662 - page 2

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 2 of 73 • New T1 Card (T1C) Revision L evel Cha nges (see page 37) • T1 Gain Control (TGC) Daughter Ca rd (see page 37) • DKS C-16 Extended Loop Length Modification (see page 38) • New Voice Proce ssing Card (VPC) Models (see page 38) • CPU020/P CM Card Software Installation Inf ...

  • Inter-Tel 827.8662 - page 3

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 3 of 73 16-Circuit Single-Line Card (SLC-16) and Lamp Options Card (LOC-16) 16-Port Single-Li ne Card (SLC-16) The SLC-16 can support up to 16 on-premises A C-ring- ing s ingle-lin e devices . Like the 8-circu it SLC, it does not support off-premises stations and does not have DID cap abi ...

  • Inter-Tel 827.8662 - page 4

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 4 of 73 FIGURE 1. SLC-16 BLOCK CABLE TERMINATIONS GY RB K 1.1 1.1 1.2 BL/W RING W/BL TI P TIP RING W/BL BL/W W/O O/W W/G G/W Y/G G/Y Y/BR SINGLE - LINE CARD AMPHENOL- TYPE CONNECT O R SLC- 16 MO DULAR JACK ASSEMBLY TO SINGLE- LINE SET OR PLAYBACK DEVICE 66M1-50-T YP E BLOC K (PART OF MDF) ...

  • Inter-Tel 827.8662 - page 5

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 5 of 73 FIGURE 2 . SLC-16 CABLE TERMINATIONS ON THE SLC- 16 S TATION BLOCK AMPHENOL NO. CABLE PAIR SLC-16 26 W –BL TIP 1 BL–W RING 27 W–O TIP 2 O–W RING 28 W–G TIP 3 G–W RING 29 W–BR TIP 4 BR–W RING 30 W–S TIP 5 S–W RING 31 R–BL TIP 6 BL–R RING 32 R–O TIP 7 O–R ...

  • Inter-Tel 827.8662 - page 6

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 6 of 73 Loop/Ground Start Card (LGC) and LGC Daughter Card (LGC-D) Modificat ion Under certain conditions, previous vers ions of the LGC (part no. 550.2309) and the LGC-D (part no. 550.2310) were not able to always properly detect the “ ground start” signa l provide d by the centra l ...

  • Inter-Tel 827.8662 - page 7

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 7 of 73 Call Routing to Public Network Thi s fe at ure ch ang es t he AXXE SS syst em in t he fo l- lowing ways: • Call Routing Tables can be programmed to route outside calls to outgoing trunks, using Au tomatic Route Selection (A RS) or a trunk group. However, Primary Rate trunks can ...

  • Inter-Tel 827.8662 - page 8

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 8 of 73 NOW YOU CAN CHOOSE ARS, TRUNKS, OR TRUNK GROUPS NOW YOU CAN CHOOSE ARS, TRUNKS, OR TRUNK GROUPS ...

  • Inter-Tel 827.8662 - page 9

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 9 of 73 SMD R and Mes sa ge Print Ch ang es To Suppor t Call Rout ing To T he Publ ic Ne twor k Sever al chang es hav e been made to the S tation M es- sage Detail Recording ( SMDR ) f eat ure to support Cal l Routing to t he Public Network. You can c hoose whic h trunks to in clude i n t ...

  • Inter-Tel 827.8662 - page 10

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 10 of 73 Station Password A statio n pass wo rd has b een added to the s ystem. This passw ord is used for the new Remote Programming feature . The station p ass wor d can be up to 8 digits in length. The defau lt pass wo rd is the ex tensio n number of the station . The pass wor d can be ...

  • Inter-Tel 827.8662 - page 11

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 11 of 73 ← NEW BUTTON To change the station p a ssw ord through database pro- gramming, use the screen shown above. It can be reached by selecting M iscellaneous Station Informa- tion from the Individual Station Information program- ming scr een. NOTE: This cannot be programmed if you e ...

  • Inter-Tel 827.8662 - page 12

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 12 of 73 Remo te Featur e Progr amming The Remote Programming feature allows a user to plac e a phone in do-not-dist urb mode (DND) or for- ward th e station ’s calls, either from another station o r through DISA. The Remote Programming f eature code (359) is now included in th e Extens ...

  • Inter-Tel 827.8662 - page 13

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 13 of 73 curity code (if applicable). You hear a confirma- tion tone followed by DISA dial t one. If programming from anot her station, lift the han dse t or pre ss the SPKR k ey. (2) Enter the Remote P rogramming feature code (359). If you have a di splay, i t shows ENTER EXTEN SIO N. (E ...

  • Inter-Tel 827.8662 - page 14

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 14 of 73 OPX D isconnect Enhan cement In prev ious s oftw are vers ions , some s ites had difficul- ties when us ing a loop start T1 line configured for OP X to connect two Inter-Tel sys tems and performing “semi-netw orking” applications su ch as intercom ac- cess , lighting mes sage ...

  • Inter-Tel 827.8662 - page 15

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 15 of 73 NEW DROP-DOWN BOX → The PRI Ca ll By Cal l drop down box inc ludes the fol- lowin g selection s: • Call By C all Inactive • AT&T WATS Ban d • AT&T Band ed OU TWATS • AT&T Foreign E xchange • AT&T TIE Trunk • AT&T Local O perato r • AT&T Car ...

  • Inter-Tel 827.8662 - page 16

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 16 of 73 OS/2 And NT Versions of AXXESS ORY Talk The re a re no w two versi ons of AXXESSOR Y Talk that are compatible with the 4.3 so ftwar e release. One v er- sion runs under OS/2 and the ot her runs under Windows NT Workstation 4.0. The OS/2 version has two major changes from the pre- ...

  • Inter-Tel 827.8662 - page 17

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 17 of 73 • Install TCP/IP protocol • Ins tall Serv ice Pack 3 (w hich can be downlo aded directly from Microsoft ’s web s ite) AXXESSORY Talk Softwar e Instal lation If necess ary, use the following procedure to re-install the W indows NT ve rsion of AXXESSORY Talk ap- plications s ...

  • Inter-Tel 827.8662 - page 18

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 18 of 73 Wizard window can be accessed by running the Rhetorex Configuration Utility that is located in the AXXE SSORY Talk folder ins ide the Pro- grams group. (22) Select the OK c ommand button, follow ed by the Next comman d button . (23) An Interrupt Request (IRQ) window appears. Make ...

  • Inter-Tel 827.8662 - page 19

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 19 of 73 (4) Choose the Avdap s ervice account from the Names list. Select the Add button to add this name. (5) Select OK to exit to the Local Group Properties window. (6) S elect “Us er Rights” from the Policies drop- down menu. (7) Check t he box in the lower le ft corner t o “Sho ...

  • Inter-Tel 827.8662 - page 20

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 20 of 73 Microso ft Exch an ge (MAPI ) Set up Use the following proc edures to set up Visual Mail us- ing Mi cr osoft E xc han ge (a MAPI E- mail sys tem). NOTE: Be sure t he AXXESSORY Talk PC has Win- dow s N T 4.0 Serv ice Pack 3 ins talled. INSTALL MICROSOFT EXCHANGE: Perform these pro ...

  • Inter-Tel 827.8662 - page 21

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 21 of 73 FIGURE 3. SAMP LE BACK O F ASS EMBLED AXXESS ORY TALK P C SAMPL E CARD S LO T ARRANGEMENT NOTE: Depending on the model of PC being us ed, the sample card s lot arrangement and connector locations show n above could vary somewhat. AUDIO I NTE RFACE CARD 2ND VPC 1ST VPC POW ER CABL ...

  • Inter-Tel 827.8662 - page 22

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 22 of 73 FIGURE 4. S AMPLE P C MOTHERBOARD CARD SLOT ARRANGEMENT NOTE: Depending on the specific model of PC Motherboard being used, the s ample card s lot arrange- ment shown above c ould vary somewhat . AUDIO I NTE RFACE CARD (AIC) 1ST VOICE PROCESSING CARD (VPC) OPTIONA L FAX CARD OR 3 ...

  • Inter-Tel 827.8662 - page 23

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 23 of 73 Fax Del ivery Repo rt Indi cates Fai led Deliveri es The Fax Delivery Report now dis plays an asterisk (*) immediately to the left of the deliv ery statu s in the Fax Delivery Report for an entry representing a fax delivery that failed and was removed from the delivery queue. The ...

  • Inter-Tel 827.8662 - page 24

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 24 of 73 AXXESSORY Talk VisualMail This is a vailable in th e AXXESSO RY Talk NT versio n only. AXXESSORY Talk VisualM ail is a featu re that provides the fi rst step to l inking Inter-Tel ’s NT version of AXXE SSORY Talk voice mail with E-mail. AX - XESSORY Talk VisualM ail provides us ...

  • Inter-Tel 827.8662 - page 25

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 25 of 73 System Software Keys To u se t he AXXE SSORY Talk Vis ualMail feature, y ou must have a s oftware key attached to the parallel port on t he AXXESSOR Y Talk PC . The softw are key also determines the number of users that can be pro- grammed to us e AXXESSORY Talk Vis ualMail. If t ...

  • Inter-Tel 827.8662 - page 26

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 26 of 73 Programmi ng AXXESSORY Talk VisualM ail must be programmed on the s ys tem-wid e level and th e mailbox lev el. It can- not be programmed through the AXXE SSORY Talk mailboxes. Sys tem-wide programming is performed through the AXXESSORY Talk System-Wide Information screen, as s h ...

  • Inter-Tel 827.8662 - page 27

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 27 of 73 ↓ NEW VISUALM AIL PROGRAM MING FI ELDS ↓ NEW BUTTON → ← NEW BUTTON Sys tem-w ide AXXESSORY Talk Vis ualM ail fields cannot be programmed if you enter the database us ing the “Us er” passw ord. The programming f ields are as follow s: E-MAIL SYS TEM: This system- wide ...

  • Inter-Tel 827.8662 - page 28

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 28 of 73 E-M AIL ADDRESS: This field specif ies the AXXE S- SO RY Talk ’s E-mail address . It is only required if the E-mail Sys tem field is programmed to S MTP / POP3. When the voice mail PC s ends an Intern et mail mes- sage, this address will be used as the E-mail address in the “ ...

  • Inter-Tel 827.8662 - page 29

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 29 of 73 The following information is used by the Avdap service when it logs on to t he net work. Refer t o page 18 for information about setting up the Avdap user account. NETWORK DOMAIN: This field s pecifies the name of the netw ork do main in which the AXXESSOR Y Talk PC is a member . ...

  • Inter-Tel 827.8662 - page 30

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 30 of 73 ↑ NEW VISUALM AIL PROGRAM MING FI ELDS ↑ Mailbox programming for AXXESSORY Talk Visual- Mail can be programmed using the “ User” passw ord. How ever, it cannot be changed through the mailboxes. It uses thes e two new fields in the Mis cellaneou s Mail- box Information scr ...

  • Inter-Tel 827.8662 - page 31

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 31 of 73 Automatic Fax D etec tion This is a vailable in th e AXXESSO RY Talk NT versio n only. With A utomatic F ax Detection, Call Routing An- nouncement applications and mailboxes can be pro- grammed to automatically route incoming fax calls to a specified extens ion or to an E-mail ad ...

  • Inter-Tel 827.8662 - page 32

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 32 of 73 ↓ NEW FAX PROGRAMM ING FIEL DS ↓ ↓ NEW FAX PROGRAMM ING FIEL DS ↓ ...

  • Inter-Tel 827.8662 - page 33

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 33 of 73 Programmi ng Fax-On-Dem and Port Availability NOTE: This o ption is av ailable in both N T and O S/2 ver sio ns of AXXE SSORY Talk. In order to h elp m ake sure t he AXXESSORY Talk has one or more fax ports available for processing incom- ing faxes , there is a new databas e fiel ...

  • Inter-Tel 827.8662 - page 34

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 34 of 73 Voice Mail S ave/Restore To A N etwork Drive The NT v er sion of t he AXXESSOR Y Talk allow s the user to s ave or restor e the databas e, voice data, and se- lected information using a network directory in addi- ti on t o the AXXESSORY Talk hard drive or floppy dri ve . T he AXX ...

  • Inter-Tel 827.8662 - page 35

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 35 of 73 Explanation of Extended Ring Cadences The follow ing table exp lains th e differen ce between s tandard an d extended ring cad ences for the variou s types of sing le-line devices used o n the AXXESS Syst em i n t he Un ited States . (The flag for enabling Ex tended Ring Ca- denc ...

  • Inter-Tel 827.8662 - page 36

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 36 of 73 RS-232- C Chang es and Correct ions The CPU/MEM, CPU 020/PCM, and Options Card RS-232-C connection information described on pages 2 –35 and 2–36 in the Issue 4 manual s hould be modi- fied as follow s: If ne ce ssary, a n e ight -wire MOD-T AP modul ar ad apte r and an ei ght ...

  • Inter-Tel 827.8662 - page 37

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 37 of 73 Prevent ing Mem ory Short ages Int er -Te l re co mm en ds tha t fu ll y lo ade d AXXESS Sys- tems, with a large number of trunks and heavy call traf- fic, have ext ended me mory added on t he CPU . The kit (part number 828.1405) contains four RAM chips that are installed in s oc ...

  • Inter-Tel 827.8662 - page 38

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 38 of 73 DKSC-16 E xtended L oop Length Modificat ion For longer station loop lengths (up to 154 ohms/3000 ft.), i f nec essary, an opt ional exte rnal power supply with the following characteristics can be connected to the DKS C-16 termination block: • 36VDC • 120mA per ke yset (1. 9 ...

  • Inter-Tel 827.8662 - page 39

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 39 of 73 e. Insert the Fax Card in the appropriate slot and attach it to the chass is us ing the screw removed in s tep 8a. Mak e sure the card is securely attached to the PC Motherboard and does not tou ch any adjacent card s. f. Attach the next a vailable connector on the AIC-to-VPC int ...

  • Inter-Tel 827.8662 - page 40

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 40 of 73 FIGURE 5. OP TIONAL FAX CARD 40-PI N CONNE CTO R TO AUDIO INT ERFACE CARD JUMPER STRAP J503 PIN 1 SWITCH ES SW2 SW1 ...

  • Inter-Tel 827.8662 - page 41

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 41 of 73 New PC Motherboard The 80486 PC Motherboard de scribed i n the Is sue 4 manual has been superce ded by a ne wer 80486 model. The part num ber for the ne w model mot herboard is 550.5189. See the dra wings below and on the next page for dia grams of t he new motherboa rd and its c ...

  • Inter-Tel 827.8662 - page 42

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 42 of 73 FIGURE 7. S AMPLE P C MOTHERBOARD CARD SLOT ARRANGEMENT NOTE: Depending on the model of PC Motherboard being used, the sample card slot arrangement and the location of the reset c onnector show n above could vary somewhat. 5-PI N DIN CO NNECT OR TO KEYBOARD SIMM DISK C ONTR OLLER ...

  • Inter-Tel 827.8662 - page 43

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 43 of 73 ACD Agent IDs There is a new ACD hunt group option t hat allows the use o f Ag ent ID numb ers in place of statio n extens ions in the hunt group list. NOTE: For optimum s ystem performance, there should not be m ore than 1000 Agent IDs in any hunt group and no more t han 2000 Ag ...

  • Inter-Tel 827.8662 - page 44

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 44 of 73 TO LOG IN T O ONE OR M ORE HUNT GROUP S USING THE ACD AGENT LOGIN FEATURE CO DE: (1) Whil e on or off hook (single-l ine users must li ft the hand set), en ter the A CD A gent Lo gin fea- ture code (326). T he display shows A GENT LOGIN AC D NUMBE R. (2) Ente r the pilot numbe r ...

  • Inter-Tel 827.8662 - page 45

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 45 of 73 ACD Agent ID Programming The “ACD A gent IDs” programming option a ppears in the main screen (shown o n page 6–23 of the manual) when you s elect System-Wide P rogramming. The new option is located between “Account Code Information” and “ARS P rogramming.” The abbre ...

  • Inter-Tel 827.8662 - page 46

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 46 of 73 When you s elect the Delete command button sho wn on the previous page, the window above appea rs. AGENT IDs TO DELETE/P ICK LIS T: Age nt IDs are listed in the Pick Lis t box. To s elect the ID s to be deleted, us e the follow ing command b uttons : • ADD/ALL : Us e the Add co ...

  • Inter-Tel 827.8662 - page 47

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 47 of 73 ACD Agent ID Extens ion List Pr ogramming There is now a new ty pe of extens ion list for Ag ent ID s, as sh own in th e screen below . This type of extension list i nclude s only ACD hunt group Agent IDs . T he lists are programmed as described on page 6 –78 of the manual. If ...

  • Inter-Tel 827.8662 - page 48

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 48 of 73 ACD Hun t Group Programmi ng For Agent IDs ACD H unt groups can now be programmed to route calls on the basis of Agent ID s, as s how n in the new hunt group screen be low. ACD Agent IDs can be in- cluded in Extension Lis ts, which allow s several Ag ent IDs to receiv e a call at ...

  • Inter-Tel 827.8662 - page 49

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 49 of 73 Hunt G ro up Pro gra m Pl anni ng Shee t TO USE: (Make sufficient copies of this page and fill in information for each hunt group.) Hunt G ro up Numbe r: Des criptio n: Username: Extension Number: Announcem ent Station: Overfl ow Station: Recall D est inat ion: An alog V oice Mai ...

  • Inter-Tel 827.8662 - page 50

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 50 of 73 Primary Rat e T1 Service Primar y Rate T1 serv ice is already des cribed in th e Issue 4 manual. (See pages 2 –22, 3–68, 4–21, 4–22, 6–138, 6–139, 6–143, 6–252, 6–262, 7–4, a nd 8–3.) How ever, the following additional information may be helpful in installin ...

  • Inter-Tel 827.8662 - page 51

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 51 of 73 Automatic Call Numbe r Identific ation (ANI): Aut o- matic Numbering Identification (A NI) information identifies the caller ’s telephone number. The system re- ceives a specified number of digits. *AN I* is another type of A NI that d oes no t require a specified number of dig ...

  • Inter-Tel 827.8662 - page 52

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 52 of 73 Non -Facilit y Associ at ed Si gnal ing ( NFAS) : When a site us es s everal P rimary Rate In terface circuits, th e D - channel on one c ircuit c an support the B-channel s on other circuits, providing one additional B-channel per circuit (that is, 24 B-channels instead of 23B+D ...

  • Inter-Tel 827.8662 - page 53

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 53 of 73 Customized AXXES SORY Talk Promp ts All of t he pre-re corde d prompts in AXXE SSORY Talk can now b e customized , using th e V oice Mail Sys tem Admin istrato r ’s mailbox. If the Multilingual feature is enabled, and the Japanese prompts have been loa ded, the System Admi nist ...

  • Inter-Tel 827.8662 - page 54

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 54 of 73 # PROMPT 019 After the tone, please record your mess age. When finis hed, yo u may hang up to d eliver the m e ssage o r press POUND for mor e op- tions. 020 Mes sage d elivered. 021 To re play, pre ss 1. 022 To e rase and re -record, pre ss 3. 023 To a ppend thi s recording, pre ...

  • Inter-Tel 827.8662 - page 55

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 55 of 73 # PROMPT 076 Mes sage mark ed private. 077 Mes sage mark ed certified. 078 Message ma rked priori ty. 079 To send th is mess age to additio nal mail- boxes, press POUND. 080 To ba ckup withi n your message or rec ord- ing, pre ss 1. 081 To paus e at any time, press 2 . 082 To a d ...

  • Inter-Tel 827.8662 - page 56

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 56 of 73 # PROMPT 145 Saturday 146 To t urn this numbe r on or off, press 1. 147 To cha nge the phone number, press 2. 148 To change times of day, pres s 2. 149 To c hange da ys of the wee k, pre ss 3. 150 For p ager notif ication, pres s 1. 151 For personal phone notification, press 2. 1 ...

  • Inter-Tel 827.8662 - page 57

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 57 of 73 # PROMPT 219 To ma ke a custom recordi ng, press 1. 220 To select a cus tom recording, press 2. 222 Please enter the recording number. 223 After the tone, please record. Then press POUND. 224 Rec ording saved. 225 To c ontinue rec ording, pre ss POUND. 227 No save d m essa ges. 2 ...

  • Inter-Tel 827.8662 - page 58

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 58 of 73 # PROMPT 297 For Thursday, press 5. 298 For Friday, press 6. 299 For Saturda y, pre ss 7. 300 For Monday through F riday service, press 1. 301 For all the days of the week, pres s 2. 302 Thousand 303 The hard d isk is ... 304 ...percen t full. 305 I ’m sorry. Voice mail is full ...

  • Inter-Tel 827.8662 - page 59

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 59 of 73 # PROMPT 360 You h aven ’t s elected any docu ments yet. 361 You may s elect one more document during this call. 362 Yo u may select up to ... 363 ... more documents during this call. 364 Selection s Canceled. 365 The number t hat will a ppear on your fax cover s heet is... 366 ...

  • Inter-Tel 827.8662 - page 60

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 60 of 73 # PROMPT 516 Your current transfer method is announce only. 517 To select unannounced transfers , press 1. 518 For s creened trans fers , press 2 . 519 For announc e onl y, pre ss 3. 520 Who should I say is calling? 521 To replay the announcement, press 1. 522 To send th is call ...

  • Inter-Tel 827.8662 - page 61

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 61 of 73 Digital Ke yset Layouts: 12 11 1 234 5 6 78 9 1 0 1 1 1 2 13 14 15 16 27 28 29 13 14 15 16 27 28 29 EXECUTIVE KEYSET STANDARD KEYSET 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 27 28 29 BASIC KEYSET 1 2 3 4 5 6 26 31 30 32 26 31 30 32 26 31 30 32 The keys are numbere d t o show t he f ...

  • Inter-Tel 827.8662 - page 62

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 62 of 73 Key set Li ght-Emitting Di ode (LED) Indi cations STEADY 0I P M SLOW 30 IPM MEDI UM 120 IPM FAST 240 IPM FLUTTER 60/960 IPM DATA Auto- -dial modem is dialing and the data port is unavailable. (Red LED) Ring signal is being sent to the data de- - vice. (Red LED) Data call is in pr ...

  • Inter-Tel 827.8662 - page 63

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 63 of 73 ← NEW OPTIO N “Enable Database Server Compression” Pref erences Flag As shown above, a new “Enable D atabas e Serv er Com- pression” flag was adde d to the Preferenc es drop-down menu in the Main programming screen. When this flag is checked, database programming inform ...

  • Inter-Tel 827.8662 - page 64

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 64 of 73 ← NEW FLAG “Forced Delayed Maj or Reset” System Flag As shown above, a new “F orced D elayed Major Res et” flag was added to th e System F lags s creen. Normally, the system w ill not perform a major reset if there are any active calls. H owev er, if this flag is en- ab ...

  • Inter-Tel 827.8662 - page 65

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 65 of 73 NEW OPTIO N → “CO P rovides Progress Tones” T1 Programming F lag As shown above, the “CO Provides Progress Tones” flag was added to the Trunk Programming — T1 Pro- gramming s creen. This flag is used for T1C and T1/P RI boards only. This flag was ad ded becaus e, when ...

  • Inter-Tel 827.8662 - page 66

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 66 of 73 Canadian Information The AXXESS Sy ste m h as be en te ste d an d c er ti fi ed fo r installation in Canada. Follow ing is a lis t of Indus try Canada regulation s wh ich are similar to the FCC regu- lations alr eady includ ed in the manual. INDUSTRY CANADA REGULATIONS NOTICE : T ...

  • Inter-Tel 827.8662 - page 67

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 67 of 73 CHANGES AND CORRECTIONS TO THE ISSUE 4 AXXES S MANUAL Please note the follow ing changes and corrections to Iss ue 4 of the manu al. Various locations throughout the manual: Japa nese prompts can be viewed onl y on “digital” display k ey- sets. Analog keysets do not support J ...

  • Inter-Tel 827.8662 - page 68

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 68 of 73 Page 3 –59, paragraph 8.18: The middle par t of the sentence should re ad: ...(as measured in step 6 on page 3 –48, 3–51, or 3–54)... Page 3 –59, paragraph 8.18, step 2: The end of the sentence s hould rea d: ...(se e Fi gure 3 –30, 3–31, or 3–32 on page 3–49, 3 ...

  • Inter-Tel 827.8662 - page 69

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 69 of 73 — Inter com caller s will hear bu sy s ignals . — Caller s on a trunk that does n ot have to be seiz ed for AXXESS to retur n busy signal (such as a T1 E&M) will hear b usy s ignals . — Caller s on a tr unk that ha s to be seiz ed for AXXESS to return bus y signal (such ...

  • Inter-Tel 827.8662 - page 70

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 70 of 73 Page 4 –58, paragraph 9.3, NOTE: The las t sen tence should re ad as follows: There can be up to 20 DSS/ BLF Units in the sy stem. Page 4–61, paragraph 12.4 and page 6–98, transfer audio flag: Remove these p aragrap hs. The Trans fer Audio flag does not perform correctly, a ...

  • Inter-Tel 827.8662 - page 71

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 71 of 73 key to ena ble t he option. Or, pre ss 2 or the NO menu key to d isable it. Then pr ess # o r ACC EPT to conti nue. — Subject to toll restr iction: To program the trunk group Subject to Toll Restriction option, press 4 or the SU BJ ECT TO TOLL menu key . When the dis play s how ...

  • Inter-Tel 827.8662 - page 72

    ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 72 of 73 Page 6 –163, first bullet: The information should read as follow s: • Voice Ma il: This applicatio n hand les all calls that are directed to vo ice mail (other than to the Mes- sage N otificatio n/Retriev al application ) by sub - scribers and non-subscribe rs. Caller s will ...

  • Inter-Tel 827.8662 - page 73

    ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 73 of 73 FIGURE 8. GROUNDING GUIDELINES F ROM DITEK ...

Manufacturer Inter-Tel Category Telephone

Documents that we receive from a manufacturer of a Inter-Tel 827.8662 can be divided into several groups. They are, among others:
- Inter-Tel technical drawings
- 827.8662 manuals
- Inter-Tel product data sheets
- information booklets
- or energy labels Inter-Tel 827.8662
All of them are important, but the most important information from the point of view of use of the device are in the user manual Inter-Tel 827.8662.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Inter-Tel 827.8662, service manual, brief instructions and user manuals Inter-Tel 827.8662. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Inter-Tel 827.8662.

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A complete manual for the device Inter-Tel 827.8662, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Inter-Tel 827.8662 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Inter-Tel 827.8662.

A complete Inter-Tel manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Inter-Tel 827.8662 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Inter-Tel 827.8662, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Inter-Tel 827.8662, that we can find in the current document
3. Tips how to use the basic functions of the device Inter-Tel 827.8662 - which should help us in our first steps of using Inter-Tel 827.8662
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Inter-Tel 827.8662
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Inter-Tel 827.8662 in a specific country, if it was not possible to solve the problem on our own.

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