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Manual Cortelco C62

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  • Cortelco C62 - page 1

    V ersion 1.0 August 14, 2013 C 6 2 V o IP P h o n e U s e r M a n u a l Cortelco 1703 S awyer Road Corinth, MS 3 8834 USA www.cortelco.com Tel: (662)2 87-5281 Fax:(662)287 - 3889 ...

  • Cortelco C62 - page 2

    2 Safety Notices Please read the fol lowing safety notices before installing or using this phone. They are crucial for the safe and reliable operation o f the dev ice.  Please use th e external pow er supply that is included in the pack age. Other power supplies m ay cause damag e to the device, af fect the behavior or ind uce noise.  Before ...

  • Cortelco C62 - page 3

    3 T able of Co ntents 1 INTRODUCING C62 V OIP PHONE ............................................................................... 7 1.1 T HANK Y OU .......................................................................................................................... 7 1.2 B OX C ONTENTS ........................................................ ...

  • Cortelco C62 - page 4

    4 4.3 R EDIAL / U NREDIAL ........................................................................................................... 18 4.4 C LICK T O DIAL .................................................................................................................... 19 4.5 C ALL BACK .......................................................... ...

  • Cortelco C62 - page 5

    5 7 ADV ANC ED SETTINGS ................................................................................................ 26 7.1 G ENERAL ............................................................................................................................ 26 7.2 A CCOUNT ........................................................................ ...

  • Cortelco C62 - page 6

    6 8.3.4.3 DIAL PLAN ...................................................................................................................... 57 8.3.4.4 CONT ACT ......................................................................................................................... 59 8.3.4.5 REMOTE CONT ACT .......................................... ...

  • Cortelco C62 - page 7

    7 1 Introducin g C62 VoIP Phone 1.1 Thank you Thank y ou for purchasing the C62 V oice Over I nt ernet Proto col (V oIP) telephone. The C62 is a fully featu red telephone that provides v oice comm unication over the data network. T his phone has all the features o f a traditional telephone and al l gives access to many data service features. This g ...

  • Cortelco C62 - page 8

    8 added. T o exit Phone Boo k mode, press and hold this key . Mute During a call pre ss this key to prevent the d istant party from hearing the conv ersation. T he di stant party will still be heard. Line1/2/3 /4 The C62 has 4 SI P lines. The user may select ei ther of them to place a ca ll if they have been reg istered to a SIP server . V olume - ...

  • Cortelco C62 - page 9

    9 DSS key s V arious functions whi ch can be configured in the web interface. See Section 8.3.5. 1.4 Input/Output Ports Port Port name Description Power switch Input: 5V AC, 1A W AN 10/100M Connect it to Network LAN 10/100M Connect it to PC Headset Port type: RJ-9 connec tor Handset Port type: RJ-9 connec tor External console interface Port type: R ...

  • Cortelco C62 - page 10

    10 Call mute Contact DND(Do not Dis turb) In hand free mode In handset mode In headset mode SMS Missed call Call forward 1.6 LED Introduc tion 1.6.1 Program mable k ey LEDs for BLF LED S tat us Description S teady green The object is idle. Slow blinking red The object is ring ing. S teady red The object is ac tive. Fast blinking red The object has ...

  • Cortelco C62 - page 11

    11 Slow Blinking Green The call is on ho ld. Slow Blinking R ed Registration is un successful. Of f The line is not subsc ribed or idle. 1.6.4 Program mable k ey LEDs for MWI LED S tat us Description Blinking Green There are new v oice mails. Of f There is no new v oice mail. 1.6.5 Power Ind ication LED (P ower Light Enabl ed) LED S tat us Descript ...

  • Cortelco C62 - page 12

    12 2. Connect the hand set to the handset jack usi ng the hand set cable in th e packag e. 3. Connect the powe r supply to the DC port on the ba ck of the phone. Connect the power supply to a standard power ou tlet. Note tha t the power su pply will not be needed if your ne twork prov i des Power ov er Ethernet ( PoE). 4. The phone’ s LCD screen ...

  • Cortelco C62 - page 13

    13 7. Input the password (default v alue is 123). 8. Press ENTER. 9. Scroll down to “ 2. N etwork. ” 10. Press OK. 11. Press OK to sele ct W AN Setting s. 12. Scroll down to “ 4. PP PoE Setting s. ” 13. Press OK. 14. Use the key pad to enter the User Name. 15. Press SA VE softkey . 16. Press DOWN ARROW . 17. Use the key pad to enter the Pas ...

  • Cortelco C62 - page 14

    14 20. Use the key pad to enter the G ateway Address. 21. Press SA VE softkey . 22. Press DOWN ARROW . 23. Use the key pad to enter the D NS 1 Address. 24. Press SA VE softkey . 25. Press DOWN ARROW . 26. Use the key pad to enter the D NS 2 Address if desired. 27. Press SA VE softkey . 28. Press BACK softk ey . 29. Press UP ARROW or DO WN ARROW to ...

  • Cortelco C62 - page 15

    15 3 Basic Functions 3.1 Making a call 3.1.1 Call Dev i ce Calls can be m ade using three di ffe rent devices: 1. Handset - Pick up the handset. The icon will be sh own on the LCD screen. 2. Speakerphone - Pre ss the S peaker button. The icon will be shown on the LCD screen. 3. Headset - Press the Hea dset button. The icon will be shown in the LCD ...

  • Cortelco C62 - page 16

    16 The following cal l forwarding events can be configured: Off : Call fo rwarding is dea ct ivated by default. Always : Incom i ng calls are immediately forwarded. Busy : Incom i ng calls are imm ediately forwarded whe n the phone is b usy . No Answer : Incoming calls are forwarded when t he ph one is not answe red after a specific pe riod. T o co ...

  • Cortelco C62 - page 17

    17 3.9 Call transfer 3.9.1 Blind Tra nsfer During a conver sation, press the XFER k ey , dial the num ber to which the ca ll is to be transferred followed by "#" and then h ang up. 3.9.2 Attended Tr ansfer During a conver sation, pres s the XFER key , dial the num ber to which th e call is to be transferred followed by "#" and p ...

  • Cortelco C62 - page 18

    18 4 Advanced Fu nctions 4.1 Call pickup This allows a thi rd party to answer a cal l by dialing a code. For example: A calls B , but there is no answe r . C can g o off hook, dia l a code plu s B’ s num ber , and pick up the call. The following chart shows how to config ure this in the dial peer scre en. *1* is the code. After saving the above c ...

  • Cortelco C62 - page 19

    19 4.4 Click to dial If User A browses to User B’ s phone number or SI P address i n the contact p age and clicks it, User A ’ s phone will ring . After he goes of f hook, the phone wi ll call User B. Note ： This feature req uires that the PBX suppor t click to dial. 4.5 Call bac k This function wi ll redial the last received ca l l. 4.6 Auto ...

  • Cortelco C62 - page 20

    20 3. Press Edit 4. Use the navig ation keys to enable v oi cem ail. 5. Input the num ber . Press 2aB softkey i f nece ssary to change the input method. 6. Press Save to sav e the chang e. 7. To hear a new v oi cemail, pr ess the V oicemail softk ey . T hen p ress Dial. I t may then be necessary to en ter a passwo rd. 4.8.4 Ping 1. Press Menu- > ...

  • Cortelco C62 - page 21

    21  F_ MWI – Mess age W aiting  F_DND – D o Not Disturb  F_HOLD – H old  F_B_TRANSFER – Blind Trans fer  F_PBOOK – Phon ebook  F_REDI AL – Redial  F_PI CKUP – Call Pickup  F_JOI N – Join a call  F_AUT OREDI AL – Auto Redial On  F_UNAU TOREDI AL – Auto Redial Of f  F_CFWD – Cal l Forward  F_C ...

  • Cortelco C62 - page 22

    22 4. Use UP ARRO W or DOWN A RROW to access time setting . 5. Use keypad to en ter time in secon ds. 5.2 Auto Handdow n This is the tim e after a cal l ends before the phone retur ns to the idle sta te. 1. Press Menu - >Features-> Enter ->A uto Handdown- > Enter. 2. Use LEFT ARR OW or RI GHT ARROW to En able. 3. Use UP ARRO W or DOWN A ...

  • Cortelco C62 - page 23

    23 5.8 Auto Redial If Auto Redial is enabled, the phon e will continue to retry a bu sy call. Th e user sets the retry interval and the num ber of t imes to redial. The user is also giv en the option to ac tivate this feature on each b usy call. 1. Press Menu - >Features-> Enter ->A uto Redial- > Enter . 2. Use LEFT ARR OW or RI GHT ARR ...

  • Cortelco C62 - page 24

    24 Example: A call is placed t o 6625551212. Password is set to 662 and length is set to 3. Display will show 662 ***1212. 1. Press Menu - >Features-> Enter ->Passwd D ial-> Ente r . 2. Use LEFT ARR OW or RIG HT ARROW to enab le the feature. 3. Use UP ARRO W or DOWN ARROW to mov e t o Prefix. 4. Use keypad to en ter prefix. 5. Use UP AR ...

  • Cortelco C62 - page 25

    25 6.3 R ing Se tt ing s 6.3.1 Ring Volum e 1. Press Menu - >Settings-> Enter ->Basic Set tings- > Enter ->Ring Settings->Enter ->Ring V olume->Enter . 2. Use LEFT ARROW or RIGHT ARROW to sele ct the d esired ring v olume from the 9 choices. The phone will ring at the selected volum e shortly after it is selec ted. 3. Press ...

  • Cortelco C62 - page 26

    26 4. Press Save. 5. Use BACK or EXI T to return to id le screen. 6.6 Greeting Words This feature shows the words displa y ed in the upp er left of the LCD. Def ault is VOIP PHONE. 1. Press Menu - >Settings-> Enter ->Basic Set tings- > Enter ->Greeting W ord->Enter . 2. Enter the m essage using the keypad. I t may be necessary to ...

  • Cortelco C62 - page 27

    27 7.2.2 Advanced Sett i ngs 1. Domain Realm – SIP Domain 2. Dial W ithout Registered – Enable or disabl e dialing with n o SIP registration 3. Anonymous – Priv acy Support. C hoose RFC3323, RFC3325 or Non e 4. DTMF Mode – Choo se RFC2833, SI P_Info, In-band, or Auto 5. Use STUN – Enab le or disable use o f STUN Server . If enabled, the I ...

  • Cortelco C62 - page 28

    28 name must be en tered. 7.6 Factory Rese t Choose Y es to return the phone to factory default settings. 8 W eb Configur ation 8.1 Introduction o f configuration 8.1.1 Configur ation Meth o ds There are three m et hods wh i ch can be used to config ure this phone :  Phone key pad – As discussed in previous se ctions  W eb brows er - Recomm ...

  • Cortelco C62 - page 29

    29 After configur ing the IP phone, rem e mber to click SA VE under the Maintenance t ab. If this is not done, the pho ne will lose t he modificatio ns when it is reboo ted. 8.3 Configuratio n via WEB 8.3.1 BASIC 8.3.1.1 Status ...

  • Cortelco C62 - page 30

    30 Field Name Explanation Network Shows the config uration inform ati on for W AN and LAN port, including connec tion mode of W AN port (S tatic, DHCP , PPPoE), MAC address, I P address of W AN port and LA N port, D HCP server status for LAN port (ENAB LED or DI SABLED). Accounts Shows the phone num bers and registration status fo r the 6 SIP LINES ...

  • Cortelco C62 - page 31

    31 8.3.1.2.1 Static IP If S tat ic I P i s select ed, this screen wi ll be displayed. Information prov ided by th e ISP should be entered. Click Back to retu rn to the Wiz ard screen. Click Next to go to Q uick SI P Settings 8.3.1.2.2 DHCP After selecting DHCP and clicking NEXT , the Quick SI P Settings sc reen will ap pea r . Click Back to return ...

  • Cortelco C62 - page 32

    32 8.3.1.2.4 Quick SIP Settings Field Name Explanation Display Nam e The name shown i n caller I D. Server Address SIP server address eithe r IP address or URI . Server Port SIP server port (usually 5060). Authentication Us er Login nam e or Authentication I D. Authentication P assword SIP password. SIP User Phone number . Enable Registra tion Subm ...

  • Cortelco C62 - page 33

    33 8.3.1.3 Call Log Outgoing call log s can be seen on t his pag e. Field Name Explanation S tart T ime S tart time of the outgoing call Duration Duration of the ou tgoing call. Dialed Calls Account, protocol, and line of th e outgoing call. 8.3.1.4 Language Field name Explanation Language Set the languag e of phone. English is default. Greeting W ...

  • Cortelco C62 - page 34

    34 8.3.2 Net work 8.3.2.1 WAN C onfig Field Name Explanation Active I P Address The current I P address of the phone. Current Subnet Ma sk The current Subnet Mask. Current IP Gateway The current Ga teway I P address. MAC Address The MAC address o f the phone. MAC T imestamp T ime the MAC address was obt ained. W AN Settings The phone suppor ts thre ...

  • Cortelco C62 - page 35

    35 8.3.2.1.1 Static IP If S tat ic IP is chosen, the sc reen below w ill appear . Enter values provided by t he I SP . 8.3.2.1.2 DHCP If DHCP is chosen, all co nfiguration info rmation wil l be provided by a DHCP server . Contact the ISP to determine if DH CP is used. 8.3.2.1.3 PPPoE If PPPoE is chos en, the screen below w ill appear . Enter the in ...

  • Cortelco C62 - page 36

    36 8.3.2.2 LAN C onfig Field Name Explanation IP Address LAN static I P . Subnet Mask LAN Subnet Mask . DHCP Service Activate DHCP server for LAN port. The phone must be rebooted for the DHCP server sett ing to take ef fect. NA T Enable NA T operat ion Port Mirror Port Mirror can on ly be activ ated in bridge m ode. If activated, the data stream fr ...

  • Cortelco C62 - page 37

    37 Chart 1 shows a ne twork sw itch with no V LAN. Any broadcast frames will be t ransmitted to all other port s. For exam ple, and frames broadcast from Port 1 will be sen t to Ports 2, 3, and 4. Chart 2 shows an e xample w ith two VLANs ind icated by red and blue. In this example, frames broadcast from Port 1 will only go to Port 2 sinc e Ports 3 ...

  • Cortelco C62 - page 38

    38 Field Name Explanation Enable LLDP Enable or Disable L i nk Lay er Discov ery Protocol (LL DP) Packet Interv al The time interv al for sending LLDP Packets Enable Learning Funct ion Enables the telephon e to synchron ize its VLAN data with the Network Switch. T he telep hone will autom at ically sy nchronize DSCP, 802.1p, and VLA N ID values eve ...

  • Cortelco C62 - page 39

    39 8.3.2.4 Service Port Set the port values for T elnet/HTTP/R TP on this page. Field Name Explanation W eb Server T ype Specify W eb Server T ype – HTTP or H TTPS HTTP Port Port for web brow ser access. Defa ult value is 8 0. T o enhance security , change this from the default. S etting this port to 0 will disable HTTP access. Example: The IP ad ...

  • Cortelco C62 - page 40

    40 8.3.2.5 DHCP SERV IC E Field Name Explanation DHCP Client T able IP -MAC mapping table. I f the LAN por t of the phone c onnects to a device, this table will show its IP and MAC address. Leased T able Name Name of the lease t able. S tart IP Address Beginning I P address of the lease table. End IP Address Ending I P addres s of the lease table. ...

  • Cortelco C62 - page 41

    41 8.3.2.6 TIME&DA TE Set the time z one and SNTP ( S imple Network T ime Protoco l) server on this page. Daylight savings time conf iguration and m anual tim e a nd date entry are also done on th is page Field Name Explanation Simple Network Time Pro tocol (SNTP) Set tings Enable SNTP Enable or Disable SN T P Enable DHCP T ime If this is enabl ...

  • Cortelco C62 - page 42

    42 Daylight Saving Time Sett ings Enable Enable daylight saving tim e. Of fset(minutes) DST of fset. Default is 60 m inut es. Month S ta rt and end m onth for DS T W eek S tart and end week fo r DST Day S tart and end day for DST Hour S tart and end hour for DS T Minute S tart and end minute fo r DST Manual T ime Settings Enter the values fo r the ...

  • Cortelco C62 - page 43

    43 Field Name Explanation Choose the sip lin e to config ured (SIP 1 – SIP 6). Click the dropdown arrow to select the line. Status Shows registrat ion status. Will show “Regis tered” if registered or “Unapplied” i f not registe red. Server Address SIP server I P address or URI. Server Port SIP server port. De fault is 5 060. Authenticatio ...

  • Cortelco C62 - page 44

    44 Display Nam e Set the display nam e. T his nam e is s how n on Caller I D. Enable Registra tion Check to subm it registration inform ati on. Domain Realm SIP Dom ain if different tha n the SIP Reg istrar Server. Proxy Server Addr ess SIP proxy serv er IP address or UR I （ This is norm al ly the sam e as the SIP Reg istrar Server) Proxy Server ...

  • Cortelco C62 - page 45

    45 Subscribe For MWI If enabled, the phone w ill send Message Waiting Indication (MWI) Subscribe m essa ge to the SI P Server MWI Num ber Specify the num ber to call to re trieve Voice Me ssages. Subscribe Period Time interv al between MWI Subscri be Mes sages. Conference Type Choose Conferenc e Type, either local or network Conference Num ber Numb ...

  • Cortelco C62 - page 46

    46 Different VoI P Service pro viders may require different m odes. Local port SIP port. Default is 5060. Ring type Set ring tone. There are 9 standard options and 3 use r options. Enable Rport Enable/Disable suppo r t for NAT traversal v ia RFC3581 (Rport) . Enable PRACK Enable or disabl e SIP PR ACK function. Default is O FF. I t is suggested thi ...

  • Cortelco C62 - page 47

    47 Registration Fail ure Retry Time Registration failur e retry tim e – If reg istration fails, the phone w ill attempt to register ag ain after reg istration failu re retry tim e. This will affect all lines 8.3.3.2 IAX2 Field Name Explanation S tatus Shows registrat ion status. Will show “Regis tered” if registere d or “Unapplied” i f no ...

  • Cortelco C62 - page 48

    48 non- num eric, this number can be used to replac e the echo test text. This allows dial ing a num ber to perform an echo v oice test. This function i s provided to tes t whether com munication throug h the server . Echo T est T ext Echo test text Refresh Time Expiration tim e of IAX2 serv er regist ra tion. Allowed v alues are between 60 and 360 ...

  • Cortelco C62 - page 49

    49 Field Name Explanation STUN NAT Tran sversal Shows whether or no t STUN N AT Transversal was su cc essful. Server Address STUN Server I P addres s Server Port STUN Server Por t – Default is 3478. Binding Period STUN blinding period – STUN packet s are sent at this interval to keep the NAT m apping active. SIP Waiting Tim e Waiting tim e for ...

  • Cortelco C62 - page 50

    50 Example 2: Subst itution – T o dial a long distance call to Bei jing requires di aling a rea code 010 before the lo cal phone number . Using this feature 1 can be s ubstituted for 0 10. For example, to ca ll 62213123 would only requ ire dialing 162213123 in stead of 0106 2213123. Example 3: Addition – T wo examples are shown. In the first ca ...

  • Cortelco C62 - page 51

    51 Dial Peer Ex amples Web Interface Explanation Example Set phone num ber, Destination, Alias a nd Delete Length. Phone number is XXXT; Destination is 255.255 .255.255 (0.0.0.2) and Alias is del. Any phone num ber that beg ins with XXX will b e sent via SIP2 after the fir st several digits are deleted de pending on the delete length. D ial “9333 ...

  • Cortelco C62 - page 52

    52 The phone will add th e alias to the end of the di aled number if the dialed num ber m atches the template in the Ph one Number box. Dial “8309“ The SIP1 serv er will receive “07558309” Set Phone Num ber, Alias and Delete Length. P hone number is XXXT and Alia s is rep: xxx If the dialed phone n umber starts with the digi ts in the Phone ...

  • Cortelco C62 - page 53

    53 Third Codec The third codec cho ice: G.711A /u, G.722, G.723, G .729, G.726, None Fourth Codec The forth codec cho i ce: G. 711A/u, G.722, G.723, G.7 29 , G.726, None Fifth Codec The fifth codec c hoice G.711A /u, G.722, G.723, G.72 9 , G.726, None Sixth codec The sixth codec cho ice G.7 11A/u, G.722, G .723, G.729, G.726, None Onhook Time Time ...

  • Cortelco C62 - page 54

    54 8.3.4.2 FE ATURE This page config ures various fe atures such as Hotline, Call Transfer , Call W aiti ng , etc. Field Name Explanation Do Not Disturb If enabled, the phone w ill reject incoming call s. The callers receive busy tone. Outgoing calls m ay be made. Enable Call Trans fer If enabled, Call Tran sfer is allow ed. Semi-A ttended Transfer ...

  • Cortelco C62 - page 55

    55 Auto Redial Times Maximum number of auto r edial attem pts. Auto Headset Automatically answ er s ca ll on headset. Enable I ntercom If enabled, al lows intercom cal ls. Enable I ntercom Tone If enabled, play s intercom ring tone to alert to an intercom call . P2P IP P refix Set Prefix for peer to peer IP cal l. For example : You wish to dial 192 ...

  • Cortelco C62 - page 56

    56 Ring from H eadset If this is enabled and a headset is connected, r ing tone will be p layed in the headset. Enable I ntercom Mute If enabled, m utes incoming cal ls during an intercom call Enable I ntercom Barge If enabled, the p hone will auto- answer an intercom cal l during an outside call. If an intercom call is es tablished, a seco nd inte ...

  • Cortelco C62 - page 57

    57 8.3.4.3 DIAL P LAN This phone suppo rts 7 dialing modes: 1. End with “#”– Dia l the desired num ber , and press # to send it to the server . 2. Fixed Length – The number will be sen t to the serv er after the spec ified number of digits are dialed. 3. T ime Out – Number will be sent to the server after the specified tim e. 4. Use r Def ...

  • Cortelco C62 - page 58

    58 5. Press # to Do Bl ind T ransfe r - Press # after enteri ng the tar get number for the transfer . The phone will transfer the current call to the third party . 6. Blind T ransfer on Onhook - Hang up after entering the targ et number for the transfer . The phone will transfe r the current c all to the thir d party . 7. Attended Trans fer on Onho ...

  • Cortelco C62 - page 59

    59 8.3.4.4 CONTA CT Enter the nam e, phone number and r ing type for each c ontact here. Field Name Explanation Phonebook Tab les Group Dropdown box to select gro up Name Contact name ...

  • Cortelco C62 - page 60

    60 Office Num ber, Mobile Number, Other Num ber Contact phone num ber s Ring Type Ring type for thi s contact Group Contact group for this contact Add Contact Name Contact name Office Num ber, Mobile Number, Other Num ber Contact phone num be rs Line Select line for a ssociated co ntact number Ring Type Ring type for thi s contact Group Setting Cho ...

  • Cortelco C62 - page 61

    61 8.3.4.5 REMOTE C ONTACT Allows access to remote co ntact lists eithe r via XML or LDAP . TFTP example: Set the Pho nebook Nam e as cortelco - Server URL is tftp://192.168.1.3/ admin/phonebook /index.xml. LDAP example: Server UR L is ldap: //192.168.1.3/dc= winline,dc=com . Remote Phonebook S ettin g Phonebook Nam e Phonebook nam e displayed on t ...

  • Cortelco C62 - page 62

    62 8.3.5 Functi on Key The phone has 8 pr ogrammable DSS /Function keys with associa ted LEDs and 4 programm able Line key s with LEDs. The 4 direction al arrow key s and the OK bu tton are also programm able. This screen also se ts the LCD contr ast and en ables the back light. For additional DSS/Func tion buttons, up t o 5 C1 0 Expansion m odul e ...

  • Cortelco C62 - page 63

    63 Screen Configurat ion Field Name Explanation Contrast Set screen contras t Enable Backlight Enable/disable LCD b ac klig ht. Line Key Settings /Function Key S ettings Field Name Explanation Key Key Nam e T ype Select the ty pe of function the k ey is to perform . Choices are:  None  BLF List Key – If the SIP se rver suppor ts this functi ...

  • Cortelco C62 - page 64

    64 8.3.5.2 Softk eys Configure the fun ctions perform ed by the softkey s under t he LCD in v arious phone ope r ating modes. ...

  • Cortelco C62 - page 65

    65 8.3.5.3 EXT Keys These are the key s on the C10 Expan si on Modu le. Up to 5 m odules m ay be connected to one phone. The phone can power one m odul e. Add itional modules w ill require a sep arate power supply . See the C1 0 documentation fo r installation in structions. The keys hav e the same capabil ities as the Funct ion Keys. 8.3.6 Mainten ...

  • Cortelco C62 - page 66

    66 ...

  • Cortelco C62 - page 67

    67 Auto Provision Se tting Field Name Explanation Current Config V ersion Show the current con fig file’s vers ion. If the v ersion of configuration dow nloaded i s higher than th is , the config uration will be upgraded. I f the endpoints co nfirm the co nfiguratio n by the Digest method, t he configuration w i ll not be u pgraded unless i t dif ...

  • Cortelco C62 - page 68

    68 PnP Port PnP Server Port PnP T ransport PnP T ransfer protocol – U DP or TCP PnP Interval Interval tim e for querying P nP server . Default is 1 hour . Phone Flash Se ttings Server Address Set FTP/TF TP/HTTP server IP address for auto update . The address can be an IP addr ess o r Dom ai n name with subd irectory . Protocol T ype Specify the P ...

  • Cortelco C62 - page 69

    69 Level Name Description 0 Emer gency System is unusab le. T his is the highest debug info le vel. 1 Alert Action m ust be taken imm ediately . 2 Critical Critical condit ions. System is probably working incorrectly . 3 Error Error conditions. Sy st em m ay not work cor rectly . 4 W arning W arning condi tions. System may w ork correctly but needs ...

  • Cortelco C62 - page 70

    70 8.3.6.3 Config Sett ing Config Setti ng Field Name Explanation Save Configura tion Save the current phone config uration. Clicking this sa ves all configuration chang es and makes them effective im mediately . Backup Configura tion Save the phone co nfiguration to a txt or xm l file. Please no te to Right click on th e choice and the n choose ? ...

  • Cortelco C62 - page 71

    71 8.3.6.4 Update This page allows up l oading configuration files to the phone. Update Field Name Explanation Web Update Web Update Browse to the con fig file, a nd press Update to load it to the phone. V arious types of files can b e loaded here inc luding firmw are, ring tones, local phon ebook and config files in either tex t or xm l format. TF ...

  • Cortelco C62 - page 72

    72 T ype Action to be execu t ed by th e phone. 1. Application upda te - download system update file 2. Config file expo rt - Upload config file to FTP/TF TP server . It can then be nam ed and saved. 3. Config file im port - Download th e config file f rom FTP/ TFTP server . T he con figuration wil l be effe ctive after th e phone is reset. 4. Phon ...

  • Cortelco C62 - page 73

    73 8.3.6.5 Access User accounts can b e a dded or dele ted from this pag e. T he au thority of account s can also b e changed. Access Con figuration Field Name Explanation LCD Menu Pass word Settings Menu Password Set s the passwo rd for enteri ng the setup menu fr om the phone keypad. The passwo r d m ust be only digits. User Settings This table s ...

  • Cortelco C62 - page 74

    74 8.3.6.6 Reboot Some configura tion modificat ions require a reboot to becom e effective. Clicking the Reboo t button will caus e the phone to reboot imm ediat ely . Note : Be su re to save the c onfiguration before r ebooting. 8.3.7 Security 8.3.7.1 WEB FILTER WEB Filter The W eb filter is used to lim it access to the phone. When the web filter ...

  • Cortelco C62 - page 75

    75 8.3.7.2 Firewall Firewall Confi guration Firewall rules can b e used to prevent unau t horized I nter net users from access ing private networks connec ted to this phone (input rule), or p revent unauthoriz ed devices connected to this phone from ac cessing t he Internet (ou tput rule). Each rule ty pe supports a m aximum of 10 items. Field Name ...

  • Cortelco C62 - page 76

    76 When a connec ted device tr ies to access 192.168.1.118 , t he phone w i ll deny th e request because of the ou t_access rule. Acces s to any other I P address wil l be allowed. Click the Delete but ton to delete the selected rule. 8.3.7.3 Net work Address Tran slation (N AT ) NA T is the process of m odifying IP address and port inform at ion i ...

  • Cortelco C62 - page 77

    77 connectivity to specific hosts in th e internal ne twork, althoug h communication with other hosts in the DMZ and t o th e external network is allowed. T his allows hosts in the DMZ t o provide services t o both the internal and exte rnal netwo rk, while a firewa ll controls the traff ic between the DMZ servers a nd the internal ne twork clients ...

  • Cortelco C62 - page 78

    78 Network Address T ranslation (NA T) T able Shows the NA T TCP a nd UDP mapping tables NA T T able O ption T ransfer T ype Select the T CP or UDP protocol. Inside I P Set the local I P address of device. Inside Port Set the LAN (ins ide) port for NA T m apping Outside Port Set the W AN (outside) p ort for NA T m appi ng Note: After ente ring sett ...

  • Cortelco C62 - page 79

    79 VPN Server Address Set VPN L2 TP Se rver I P address . VPN User Set User Nam e access to VPN L2TP Ser ver . VPN Password Set Password ac cess to V PN L2TP Server . 8.3.7.5 Security Field Name Explanation Update Security File Select Security Fi le Browse to the se curity file to be upd at ed. Cl ick the Update button to update. Delete Security Fi ...

  • Cortelco C62 - page 80

    V ersion 1.0 August 14, 2013 9 Appendix 9.1 Specification 9.1.1 Hardware Item Specification Power Adapter Input: 100- 240V Output: 5V 1A Port W AN 10/100Base- T RJ-45 1 PO R T LAN 10/100Base- T RJ-45 1 PO R T EXT RJ45 1 POR T Headset RJ9 1 POR T Power Consum pt ion Idle: 2.5W Active: 2.8W LCD Size 128x64 53.5 x 70mm Operation T emperature 0 ～ 40 ...

  • Cortelco C62 - page 81

    - 81 -  SIP domain  SIP authentication  none  basic  MD5  DNS  Peer to Peer / IP call  Autom atic line selection  9 S t andard ring tones and 3 user -defined ring tones  DTMF  SIP info  DTMF Relay (I n-Band)  RFC2833  AUT O  SIP applications  Call Forward  Call T ransfer （ Blind/Attended ）  ...

  • Cortelco C62 - page 82

    - 82 -  Phonebook 500 r ecords  Incom ing Calls  Outgoing Calls  Miss ed Calls  Max of 300 Records Ea ch  Supports vCard/XML/CS V  Support I AX2  4 Programm able Li ne/DSS key s  8 DSS k eys  Programm able Soft Key s  Programm able Functi on K eys  Code synchron ization  IP PBX  IMS  Supports Click to Di ...

  • Cortelco C62 - page 83

    - 83 -  W an Port Suppo r ts Main D NS and Seconda ry DNS  Supports DNS v i a DHCP or S t atic D NS  Supports DHC P client on W AN  Supports DHC P server on LAN  QoS with Dif fServ  Network T ools in T elnet Serv er  Ping  T race Route  T elnet Client 9.1.4 Maintenan ce and mana gement  Firmw are Upgrade  POST  H ...

  • Cortelco C62 - page 84

    - 84 - 9.2 Digit-character map table Keypad Character Keypad Ch aracter 1 @ 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i */. 5 J K L j k l 0 6 M N O m n o # /= ...

Manufacturer Cortelco Category IP Phone

Documents that we receive from a manufacturer of a Cortelco C62 can be divided into several groups. They are, among others:
- Cortelco technical drawings
- C62 manuals
- Cortelco product data sheets
- information booklets
- or energy labels Cortelco C62
All of them are important, but the most important information from the point of view of use of the device are in the user manual Cortelco C62.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Cortelco C62, service manual, brief instructions and user manuals Cortelco C62. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Cortelco C62.

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A complete manual for the device Cortelco C62, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Cortelco C62 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Cortelco C62.

A complete Cortelco manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Cortelco C62 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Cortelco C62, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Cortelco C62, that we can find in the current document
3. Tips how to use the basic functions of the device Cortelco C62 - which should help us in our first steps of using Cortelco C62
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Cortelco C62
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Cortelco C62 in a specific country, if it was not possible to solve the problem on our own.

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