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Ericsson Ericsson WCDMA/HSDPA - page 1
Ericsson W20 Fixed Wireless Terminal for WCDMA/HSDPA Mobile Networks User's Guide ...
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Ericsson Ericsson WCDMA/HSDPA - page 2
Ericsson W20 Fixed Wireless Terminal for WCDMA/HSDPA Mobile Networks User's Guide . Copyright © Ericsson Enterprise AB 2006 - All Rights Reserved Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to c ...
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Ericsson Ericsson WCDMA/HSDPA - page 3
. Contents 1 Introduction 1 1.1 Structure of this Guide 1 1.2 Product Overview 1 1.2.1 Indicators and Connectors 2 2 Configuration and Management 5 2.1 Accessing Internal Web Pages 5 2.2 Overview Page 6 2.2.1 Changing Password 6 2.2.2 Alarms 7 2.2.3 Network Information 8 2.3 Configuration Wizard 9 2.3.1 Internet Access 9 2.3.2 Wireless LAN Access 1 ...
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Ericsson Ericsson WCDMA/HSDPA - page 4
Contents 2.8.1 UPnP IGD 31 2.8.2 Application Level Gateways 32 2.8.3 Port Forwarding 32 2.9 File and Printer Sharing 34 2.9.1 File Sharing 35 2.9.2 Printer Sharing 35 2.10 System 36 2.10.1 Configuration Backup and Restore 37 2.10.2 Reboot 37 2.10.3 Software Upgrade 37 2.11 Event Log 39 3 PC Configuration 41 3.1 IP Settings 41 3.1.1 Obtaining IP Set ...
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Ericsson Ericsson WCDMA/HSDPA - page 5
Contents 4.7 Slow or Intermittent Wireless LAN Connection 53 4.8 No Access to Shared Files or Network Printer 54 Glossary 55 1/1551-CRH 102 167 PA15 2006-08-16 v ...
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Ericsson Ericsson WCDMA/HSDPA - page 7
Introduction 1 Introduction This chapter describes the structure of this guide and gives a brief product overview. 1.1 S tructure of this Guide This User’s Guide contains information that is needed to configure and manage the Ericsson W20 Fixed Wireless Terminal (FWT). The following chapters are included: • Chapter 1 – “Introduction” – ...
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Ericsson Ericsson WCDMA/HSDPA - page 8
Introduction • File and Printer Sharing Network storage and printing are supported through USB connection of up to two mass storage devices and one printer at the same time. • Local Wireless Access with High-level Security The Ericsson W20 is a WLAN access point for the wireless local network including WEP, WPA, and WPA2 with pre-shared keys fo ...
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Ericsson Ericsson WCDMA/HSDPA - page 9
Introduction T able 1 Front Panel Indicators Text Status Description Green Power is on. Power Unlit Power is off. Green The UMTS network is available. Mobile Network Yellow The GSM network is available. Flashing Searching for a connection. Unlit No connection to the mobile network. Green Connection to Internet established. Internet Unlit No Interne ...
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Ericsson Ericsson WCDMA/HSDPA - page 10
Introduction A description of each connector is provided in the table below (from left to right): T able 2 Connectors Label Description Power input for connecting the power supply adapter. 10-28 VDC Button used to restore the Ericsson W20 configur ation to factory default settings. The following procedure resets all configurable values back to fact ...
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Ericsson Ericsson WCDMA/HSDPA - page 11
Configuration and Management 2 Configuration and Management Follow the instructions in the Quick Installation Guide to install the Ericsson W20. When the installation is finished, t he Ericsson W20 internal web pages are available for configuration and status control. This chapter provides detailed information about configuration and management of ...
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Ericsson Ericsson WCDMA/HSDPA - page 12
Configuration and Management Figure 4 Overview page The left-hand menu includes configuration topics described one by one in the following sections. Apart from the links menu to the left, each web page includes a Logout link to make it possible to log out whenever it is desired. 2.2 Overview Page The Overview page includes the possibility to change ...
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Ericsson Ericsson WCDMA/HSDPA - page 13
Configuration and Management Figure 5 Change Password page 2. Type the old password in the Current Password field. If it is the first time you change password, the old password is user . 3. Type the new password in the New Password and Retype New Password fields. Note: The password is case-sensitive (distinguish betw een uppercase and lowercase let ...
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Ericsson Ericsson WCDMA/HSDPA - page 14
Configuration and Management The SIM card cannot be unblocked. A new SIM card is required. SIM card permanently locked The Ericsson W20 alarm detection function is not working. Alarm detection not working The Ericsson W20 cannot identify the alarm. Unknown alarm For information about how to react on an alarm, see section 4 – “Trouble- Shooting? ...
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Ericsson Ericsson WCDMA/HSDPA - page 15
Configuration and Management 2.3 Configuration Wizard The Configuration Wizard guides you step by step through the basic set up of the mobile network connection and optionally for the wireless LAN access point. on the Overview page to start the wizard. The Click Configuration Wizard first page of the wizard; WAN Access: SIM Authentication is displa ...
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Ericsson Ericsson WCDMA/HSDPA - page 16
Configuration and Management If three attempts have been made with the wrong PIN, the SIM card is blocked. The PUK is required to unblock the card. Click the Unlock SIM link. The Unlock SIM page is displayed: Figure 7 Unlock SIM page Type the PUK in the PUK field and type a new PIN in the New PIN and Retype new PIN fields. Click OK . The Overvie w ...
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Ericsson Ericsson WCDMA/HSDPA - page 17
Configuration and Management PPP User Authentication The PPP (Point-to-Point Protocol) Internet mode may require individual user authentication. Figure 9 WAN Access: PPP User Authentication page Fill in the PPP user name and PPP password fields on the WAN Access: PPP User Authentication page. Click Next to proceed. 2.3.2 Wireless LAN Access The sec ...
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Ericsson Ericsson WCDMA/HSDPA - page 18
Configuration and Management To enable connection of one or more wireless devices to the Ericsson W20, select the Enable WLAN check box on the Wireless LAN: WLAN Access Point page and click Next to proceed. If you are not going to set up any wireless LAN, just click Next on the Wireless LAN: WLAN Access Point page. The last page of the wizard, wher ...
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Ericsson Ericsson WCDMA/HSDPA - page 19
Configuration and Management Channel Selection The maximum number of regulatory channels to use for wireless communication is 13. Available channels depend on local regulations. Yo u can select one of the available channels yourself, or let the Ericsson W20 automatically select a channel. Figure 13 Wireless LAN: Radio Channel page Select either Aut ...
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Ericsson Ericsson WCDMA/HSDPA - page 20
Configuration and Management name in the Network name (SSID) field on the Wireless LAN: Network Name page. If the SSID broadcast option is enabled, your local wireless device(s) will find the network name when scanning the air. If the option is disabled, the network name is hidden and has to be manually provided to the wireless device(s). To disabl ...
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Ericsson Ericsson WCDMA/HSDPA - page 21
Configuration and Management Select one of the authentication methods from the Authentication list on the Wireless LAN: Authentication page. Click Next to proceed. If you select Open , the last page of the wizard, where you can review and confirm your settings, is displayed. Check the information on this page and click Finish to confirm the setting ...
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Configuration and Management If you select WEP (128 bit) , the Wireless LAN: WEP-128 page is displayed: Figure 18 Wireless LAN: WEP-128 page If you select WPA , the Wireless LAN: WPA is displayed: Figure 19 Wireless LAN: WPA page If you select WPA2 , the Wireless LAN: WPA2 is displayed: Figure 20 Wireless LAN: WPA2 page 16 1/1551-CRH 102 167 PA15 2 ...
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Configuration and Management WEP Encryption Key The WEP encrypted data can only be sent and received by users with access to a private encryption key. This means that each device on your wireless network has to be configured with the sam e key as the Ericsson W20 in order to allow encrypted data transmissions. A 64-bit data encryption key includes ...
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Ericsson Ericsson WCDMA/HSDPA - page 24
Configuration and Management 2.4 Internet The Ericsson W20 connects to the Internet through mobile (radio) communication using the UMTS (3G) network. If the UMTS network is not available, the GSM (2G) network is used as fall-back. Connection details are displayed on the Internet page: Figure 22 Internet page The following information is displayed o ...
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Configuration and Management The protocol used for the Internet data traffic: PPP Mode (Point-to-Point Protocol) The radio access technique currently used to enable Internet access. It can be either UMTS Connection or GSM The name of the mobile network operator. Service provider The current mobile network registration mode, which can be one of the ...
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Ericsson Ericsson WCDMA/HSDPA - page 26
Configuration and Management 2.4.2 Authentication Internet access requires authentication of the Ericsson W20. Depending on the current Internet service setup, the authentication requests may differ. Your service provider provides the Ericsson W20 SIM card and details needed for authentication. The following authentication details may be required: ...
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Ericsson Ericsson WCDMA/HSDPA - page 27
Configuration and Management Figure 23 Unlock SIM page Type the PUK in the PUK field and type a new PIN in the New PIN and Retype new PIN fields. Click OK . The Overvie w page is displayed. Note: If ten attempts have been made with the wrong PUK, the SIM card is permanently blocked. A new SIM card is required. Changing Authentication Details If SIM ...
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Ericsson Ericsson WCDMA/HSDPA - page 28
Configuration and Management 2.5 LAN The LAN (Local Area Network) configuration includes the details of the connections between the Ericsson W20 and other local devices. Figure 25 LAN page The following information and configuration options are displayed on top of the LAN page: The LAN address of the Ericsson W20. IP address W20 The subnet mask, wh ...
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Configuration and Management To change the W20 IP address or subnet mask, type the new value in the corresponding field and click Apply to save the settings. Note: If you change the LAN IP address while connected to the Ericsson W20 web pages through a web browser, you will be disconnected. You have to redirect the web browser to the new address in ...
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Ericsson Ericsson WCDMA/HSDPA - page 30
Configuration and Management 2.5.3 Port St atus The Port Status table shows the connection(s) to the LAN ( 1 - 4 ) ports on the Ericsson W20 unit. The status for each port is Up or Down . 2.6 Wireless LAN A Wireless LAN (WLAN) is a local network that communicates through wireless connections. The Ericsson W20 is a WLAN Access Point (AP) for the loc ...
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Ericsson Ericsson WCDMA/HSDPA - page 31
Configuration and Management 2.6.1 Radio Channels There are 13 regulatory radio channels predefined for the transportation of data in a wireless LAN. Local regulations determine which of these channels that can be used by the Ericsson W20. The following settings concerning radio frequencies are displayed and possible to modify on the Wireless LAN p ...
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Configuration and Management Figure 27 Scan for wireless networks page When the scanning is finished, the following information about identified wireless networks is displayed: The MAC address of the access point of the wireless network. MAC Address The name of the wireless network. Network Name The radio channel used by the wireless network. Chann ...
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Ericsson Ericsson WCDMA/HSDPA - page 33
Configuration and Management The following settings concerning the network name are displayed and can be modified on the Wireless LAN page: The name of the wireless network. Network name (SSID) If this check box is selected the network name will be broadcasted, otherwise hidden. Enable SSID broadcast The default network name can be changed to any c ...
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Ericsson Ericsson WCDMA/HSDPA - page 34
Configuration and Management WPA and WPA2 WPA (Wi-Fi Protected Access) and its successor WPA2 are considered to be the most reliable security options. WPA encryption uses the Temporal Key Integrity Protocol (TKIP) while WPA2 encryption follows the Advanced Encryption Standard (AES). AES offers a higher level of security and is approved for sensitiv ...
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Ericsson Ericsson WCDMA/HSDPA - page 35
Configuration and Management 2.6.5 Whitelist The Whitelist is a list of up to 20 WLAN client MAC (Media Access Control) addresses that are allowed to access the Ericsson W20. A MAC address is the unique hardware number of a device. It has the form of xx:xx:xx:xx:xx:xx, where x is either a letter A – F or a number. To find out about the MAC addres ...
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Ericsson Ericsson WCDMA/HSDPA - page 36
Configuration and Management The following configuration options are displayed on the DHCP server page: If this check box is selected the DHCP serv er is working, otherwise it is turned off. Enable DHCP server The first IP address in a range of IP addresses that can be assigned to the LAN clients. IP address range from The last IP address in a rang ...
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Ericsson Ericsson WCDMA/HSDPA - page 37
Configuration and Management 2.8 NA T The Network Address Translation (NAT) service provides the LAN devices with Internet access. All communication from the LAN to the Internet appears to come from the IP address of the Ericsson W20. In this way, details about the local devices remain private and it is not po ssible to access a local device direct ...
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Ericsson Ericsson WCDMA/HSDPA - page 38
Configuration and Management 2.8.2 Application Level Gateways From a security perspective, certain Internet applications, for example FTP applications that open additional ports upon transfer, are esp ecially problematic to handle. An Application Level Gateway (ALG) provides a translation and transportation service for such a specific application. ...
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Ericsson Ericsson WCDMA/HSDPA - page 39
Configuration and Management Figure 30 Add Port Forwarding page Fill in the Protocol , NAT Port , Server Name/IP , and Server Port fields and click Apply . Example In the following example, port forwarding is used to allow incoming access to an internal web server. Protocol: TCP NAT Port: 80 Server Name/IP: 192.168.1.101 Server Port: 8080 When one ...
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Configuration and Management Editing an Instance To edit a port forwarding instance, click the corresponding Edit link in the Port Forwarding section on the NAT page. The Edit Port Forwarding Instance page is displayed. Change one or more value(s) in the Protocol , NAT T Port , Server Name/IP , or Server Port field(s) and click Apply . 2.9 File and ...
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Ericsson Ericsson WCDMA/HSDPA - page 41
Configuration and Management To access a shared file or printer from a PC on your LAN, you may need the following information, displayed on the File & Printer Sharing page. The name of the Ericsson W20 on the local network. Host name The common name of all devices sharing the same resources on the local network. Workgroup To change the host nam ...
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Configuration and Management Information about the shared printer is displayed on the File & Printer Sharing page: The name of the shared printer on your local network. Share name The manufacturer name of the printer. Printer The speed of the data transmissions between the printer and the Ericsson W20: High Connection speed Speed (480 Mbit/s) , ...
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Ericsson Ericsson WCDMA/HSDPA - page 43
Configuration and Management 2.10.1 Configuration Backup and Restore The Ericsson W20 configuration can be restored to factory default settin gs, or to any previous configuration locally stored in a backup file. Backing Up a Configuration It is possible to back up a configuration that you want to save for future purposes. To back up a configuration ...
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Ericsson Ericsson WCDMA/HSDPA - page 44
Configuration and Management Automatic Software Installation Automatic software upgrade is supported through remote management. Your service provider regularly upgrades the Ericsson W20 with the most recent software version. To enable automatic software upgrade, select the Enable automatic software upgrade check box and choose an appropriate interv ...
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Ericsson Ericsson WCDMA/HSDPA - page 45
Configuration and Management Figure 34 Software Upgrade page – upgrade complete 2.11 Event Log On the Event Log page, a list of the Ericsson W20 logs i s displayed: Figure 35 Event Log page If persistent logging is enabled, the logs will remain after a system restart. To enable this feature, select the Persistent logging check box on the Event Lo ...
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Configuration and Management Each row in the log list displays the time and date when an alarm occurred, the type of alarm, and a brief statement indicating its cause. To view only a selection of the logs in the list, select a filter le vel from the Display list. Available log levels are Alarm and All . The Alarm log level corresponds with the Alar ...
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Ericsson Ericsson WCDMA/HSDPA - page 47
PC Configuration 3 PC Configuration The connection to the Ericsson W20 may require specific PC configuration. This chapter includes instructions on how to configure Internet Protocol (IP) settings, establish wireless connectio n(s) with the Ericsson W20 and access a shared network storage device or printer. The descriptions inclu de examples from W ...
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PC Configuration 4 Ensure that the Internet Protocol TCP/IP check box is selected and click Properties . 5 In the Internet Protocol (TCP/IP) Properties window, select Obtain an IP address automatically and Obtain DNS server address automatically . 6 Click OK twice to confirm your changes and close the windows, and then close the Control Panel windo ...
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Ericsson Ericsson WCDMA/HSDPA - page 49
PC Configuration 11. In the Local Area Connection Properties dialog box, select Internet protocol (TCP/IP), and then click Properties . 12. In the Internet Protocol (TCP/IP) Properties dialog box, click the Obtain an IP address automatically option button. Also click the Obtain DNS server address automatically option button. 13. Click OK twice to c ...
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Ericsson Ericsson WCDMA/HSDPA - page 50
PC Configuration files and instructions on how to install them are provided together with the interface. 3.2.3 Configuring PC A ccess to the Ericsson W20 The configuration steps below will vary depending on both the operating system and the wireless LAN interface installed on the PC. These steps provide a basic outline. For specific instructions, r ...
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Ericsson Ericsson WCDMA/HSDPA - page 51
PC Configuration 3.3.1 Accessing a Shared Device To access a shared device from a PC using Windows 2000 or XP, follow the steps below: 1. In the Windows task bar, click the Start button, and then click Run… . in the Open field. The Host 2. Type <host name><share Name> name and Share name are displayed on the Ericsson W20 File & ...
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Ericsson Ericsson WCDMA/HSDPA - page 52
PC Configuration Windows 2000 Follow the steps below to check the workgroup settings on a PC using Windows 2000: 1. In the Windows task bar, click the Start button, and then click Settings and Control Panel . The Control Panel window is displayed. 2. Double-click the System icon. The System Properties window is displayed. 3. On the Network Identifi ...
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Ericsson Ericsson WCDMA/HSDPA - page 53
PC Configuration 5. Click Finish . The Map Network Drive window is closed. The device is displayed in the My Computer window as a new partition. Windows 2000 Follow the steps below to configure a connection to a shared storage device from a PC using Windows 2000: 1. Right-click the My Computer icon and select Map Network Drive... The Map Network Dr ...
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Ericsson Ericsson WCDMA/HSDPA - page 54
PC Configuration Windows 2000 Follow the steps below to set up a connection to a network printer on a PC using Windows 2000: 1. From the Start menu, select Settings and then Control Panel . The Control Panel window is displayed. 2. Double-click the Printers icon. The Printers Window is displayed. 3. Double-click the Add Printer icon. The Add Printe ...
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Ericsson Ericsson WCDMA/HSDPA - page 55
Trouble-Shooting 4 Trouble-Shooting This chapter describes how to solve a number of issues that could occur during installation, configuration, and use of the Ericsson W20. More information is available at www.ericsson.com/fwt . Before you try any of the methods described in this chapter, make sure that the connected cables are securely inserted an ...
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Ericsson Ericsson WCDMA/HSDPA - page 56
Trouble-Shooting 4.1 No Access to Ericsson W20 W eb Pages If you cannot access the Ericsson W20 internal web pages, take the following actions to identify and solve the problem: • Check that the PC is configured to obtain an IP address aut omatically using DHCP. If not, change the PC TCP/IP settings. For instructions, see section 3.1.1 – “ Ob ...
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Ericsson Ericsson WCDMA/HSDPA - page 57
Trouble-Shooting • Check the Alarm indicator on the front panel of the Ericsson W20 unit. If it is red, see the information in the Alarms section on the Overview page. • On the Internet page, check that the PIN field is filled in and that there is no error message beside this field. If there is a message saying No SIM , verify that a valid SIM ...
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Ericsson Ericsson WCDMA/HSDPA - page 58
Trouble-Shooting 4.5 No LAN Connection If you cannot access the local network from a PC that is connected to one of the LAN ports on the Ericsson W20, or to an Ethernet switch or hub that is connected to the Ericsson W20, take the following actions to identify and solve the problem: • Check that the corresponding LAN connector indicator is green. ...
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Ericsson Ericsson WCDMA/HSDPA - page 59
Trouble-Shooting • Verify that the network name (SSID) on the Ericsson W20 and the wireless client are the same. Note that the network name is case sensitive. • If you are using WEP, make sure that the encryption key length (64-bit or 128-bit) is the same on the Ericsson W20 and the wireless client. • If you are using WEP, make sure that the ...
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Ericsson Ericsson WCDMA/HSDPA - page 60
Trouble-Shooting automatically ( Auto ) or manually change the radio channel currently used. • Keep the Ericsson W20 away from electrical devices that disturb the radio frequency signals, for example microwave ovens. • Check that the Transmit Power [dbm] on the Wireless LAN page is configured in accordance with your requirements on wireless net ...
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Ericsson Ericsson WCDMA/HSDPA - page 61
Glossary Glossary Authentication The process to verify the identity of a user requesting network access. 2G The second generation wireless communications technology, introducing digital voice encoding. Low speed data services are supported. Broadcasting To simultaneously send the same message to multiple recipients. 3G The third-generation wireless ...
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Ericsson Ericsson WCDMA/HSDPA - page 62
Glossary Gateway A network point that acts as an entrance to another network. EDGE Enhanced Data rates for Global Evolution. A technology that gives GSM the capacity to handle services for the third generation of mobile telephony. EDGE provides three times the data capacity of GPRS. GPRS General Packet Radio Service. A packet-based mobile communica ...
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Ericsson Ericsson WCDMA/HSDPA - page 63
Glossary Network mask A sequence of bits applied to an IP address to select the network ID while ignoring the host ID. Bits set to 1 mean “select this bit” while bits set to 0 mean “ignore this bit”. For example, if the network mask 255.255.255.0 is applied to the IP address 100.10.50.1, the network ID is 100.10.50, and the host ID is 1. Se ...
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Ericsson Ericsson WCDMA/HSDPA - page 64
Glossary SIM Subscriber Identity Module. The “smart card” required by all mobile customers to operate their phones. Carries authentication, billing and information about the individual subscriber, as well as address book and other personalized information. Protocol A set of rules governing the transmission of data. In order for a data transmiss ...
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Ericsson Ericsson WCDMA/HSDPA - page 65
Glossary UPnP IGD UPnP Internet Gateway Device. A standard used by UPnP aware clients, such as MSN Messenger, to work properly from behind a NAT. TCP/IP Transmission Control Protocol / Internet Protocol. The basic protocols used on the Internet. TCP is responsible for dividing data up into packets for delivery and reassembling them at the destinati ...
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Ericsson Ericsson WCDMA/HSDPA - page 66
Glossary Wireless A common term used to describe telecommunications in which radio waves (rather than some form of wire) carry the signal over part or all of the communication path. WLAN Wireless Local Area Network. A WLAN is a network in which a mobile user can connect to a LAN through a wireless (radio) connection. The IEEE 802.11 standard specif ...
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Glossary 1/1551-CRH 102 167 PA15 2006-08-16 61 ...
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Ericsson Enterprise AB © Ericsson Enterprise AB 2006 - All Rights Reserved www.ericsson.com 1/1551-CRH 102 167 PA15 2006-08-16 ...
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