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Manual Promise Technology 4600

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  • Promise Technology 4600 - page 1

    S UPER S WAP 4600 U SER M ANUAL V ersio n 1.0a ...

  • Promise Technology 4600 - page 2

    SuperSwap 4600 User Manual ii Copyright © 2006 Promise T echnolo gy , I nc. All Righ ts Res erved. Copyri ght by Promise T echnology , Inc. (Pro mise T echnol ogy). No p art of this manual may be re produced or t ransmitte d in any form without the expressed, written permission of Promise T echno logy . T rademarks Promise , and the Promi se logo ...

  • Promise Technology 4600 - page 3

    Notices iii Radio Frequency Inte rfere n ce S t a tem ent This equ ipmen t has be en teste d and fou nd to compl y with the limit s fo r a Class B digit al devic e, purs uant t o Par t 15 of t he FC C Rule s. The se lim it s are d esi gned t o provi de re aso nable prot ectio n agai nst ha rmfu l int e rfer ence in a res ide ntia l inst allation. T ...

  • Promise Technology 4600 - page 4

    SuperSwap 4600 User Manual iv ...

  • Promise Technology 4600 - page 5

    v Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About Th is Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Specifi cations . . . . . . . . . . . ...

  • Promise Technology 4600 - page 6

    SuperSwap 4600 User Manual vi ...

  • Promise Technology 4600 - page 7

    1 Chapter 1: Introductio n • About This Manual , below • Ove rvie w , page 2 • S pecifications , page 3 • Key Featu res, p age 3 Thank y ou for purcha sing Promise T ech nology’ s SuperSw ap 4600 intern al disk driv e enclosure. About This Manu al This U ser Manual de scr ib es ho w to s et up, u se an d main tain th e Super Swa p 4600 in ...

  • Promise Technology 4600 - page 8

    SuperSwap 4600 User Manual 2 Overview The Super Swap 4600 drive encl osure inst alls eas ily into thre e contig uous 5.25- inch c omponent bay s in your pe rsonal c omputer or w orkstatio n. SuperSwa p 460 0 driv e ca rrier an d enc losur e e xtend th e dat a stora ge cap a bilities of your s ystem by adding up to four additi onal 3.5-i nch or 2.5- ...

  • Promise Technology 4600 - page 9

    Chapter 1: Introduction 3 Figure 2. SuperSwap 460 0 Rear V iew Specificati ons • Fits most 3.5-inc h and 2.5-inc h form factor SA T A or SAS d isk drives • Occup ies three co ntiguous 5.2 5-inch co mponent bay s in PC cha ssis • S tan dard Serial A T A interfac e • Built -in Enclosure , Array S tat us and Dr ive Activity L ED indicato rs ? ...

  • Promise Technology 4600 - page 10

    SuperSwap 4600 User Manual 4 • Suppo rts sta ndard 10,000 rpm and 15 ,000 rpm SAS dis k drives • Combine with Promise Se rial A T A RAID produc ts to prov ide striping (RAID 0), mirror ing (RAID 1), di stributed parity (R AID 5) and mirrori ng/stripin g (RAID 10) at th e hardware level • Support s Promise Se rial A T A RAID product s • Supp ...

  • Promise Technology 4600 - page 11

    5 Chapter 2: Inst allation • Unp ack your Sup erSwap 4600 (below) • Ins tall th e Encl osure (below ) • Inst all a Disk Drive (p age 1 1) • Remove a Disk D riv e (p age 14) Unpack your SuperSwap 4600 The Super Swap 4600 bo x cont ains the fol lowing ite ms: There are two phases to inst all the Supe rSwap 4600 i nto your com puter: • Ins t ...

  • Promise Technology 4600 - page 12

    SuperSwap 4600 User Manual 6 4. Remov e the drive c arriers from t he SuperSwap 4600 encl osure and se t them as ide. 5. If your PC chassis us es slid e bracket s (above), att ach two slides to ea ch side of the SuperSwap enclosure. Otherwise, continue with S tep 6. ...

  • Promise Technology 4600 - page 13

    Chapter 2: Installation 7 6. Careful ly slide th e SuperSwap 4 600 enclosu re into the dri ve bays. 7. Align the front of th e housing as sembly with the front o f your compu ter . 8. If yo ur PC chassis has fixe d mounting b racket s, inst all and sn ug the eig ht screws i nto the eight threaded mou nting holes (four on eac h side) of th e housin ...

  • Promise Technology 4600 - page 14

    SuperSwap 4600 User Manual 8 9. C onnec t a Ser ial A T A ca bles f rom yo ur Fas tTrak or Su perTrak Con t roll er card. Promise rec ommends conn ecting the Se rial A T A cables in Por t number order . For exam ple, the to p connector i s Port 1 and i t connect s to Port 1 o n the Fast T rak contro ller card, as shown abo ve. 10. Co nnect the 3-to ...

  • Promise Technology 4600 - page 15

    Chapter 2: Installation 9 1 1. Option al. If you are ins t al li ng mul tip le Supe rSw ap 460 0s , inst a ll a 6-pin dais y -ch ai n cab le fro m the da isy -chai n OUT c onnec tor o f the f irst SuperSwa p to the dais y-chain IN connector of the seco nd. Y ou c an daisy-ch ain up to two SuperSwap 4 600 enclosu res. Daisy Chain 6-pi n Cabl e Daisy ...

  • Promise Technology 4600 - page 16

    SuperSwap 4600 User Manual 10 12. Co nnect three of your com puter’s intern al power ca bles to t he power connec tors on the ba ck of the SuperSwap enclo sure. Provide a direct conn ection to the power supply for all three Su perSwap power connec tors. 13. Se t th e Se qu enti al S tartup s w it ch to ON . See “Se que nti al S tartup O pti on? ...

  • Promise Technology 4600 - page 17

    Chapter 2: Installation 11 Sequential S t artup Option Sequenti al S ta rtup enables SuperSwap to s tart on e disk driv e at a time in order to eliminate a sudden he avy draw on the com puter ’s power suppl y . The sw itch is locate d on the b ack of the Sup erSwap encl osure (see ab ove). ON is to the lef t, OFF is to the right. The ON s etting ...

  • Promise Technology 4600 - page 18

    SuperSwap 4600 User Manual 12 1. Carefully pla ce a SA T A or SAS disk driv e i nto t he d riv e ca rrie r and sl ide it al l the way to the back . 2. Inst all and ti ghten the f our mounti ng screws thro ugh the sides of the dr ive carrier (a bove). ...

  • Promise Technology 4600 - page 19

    Chapter 2: Installation 13 2.5-inch Drive 1. Careful ly lay the d isk drive a nd bracke t into the driv e carrier . Be sure the data and power c onnectors fa ce out tho ugh the sl ot in the car rier .. 2. Carefully turn the driv e carrier over a nd support t he disk drive . Insta ll the four counters ink screws through the holes in the bottom of th ...

  • Promise Technology 4600 - page 20

    SuperSwap 4600 User Manual 14 Inst all Drive Carrier into Enclosure 1. Careful ly slide th e drive c arrier into t he housing a ssembly wi th the hand le turned ou t all the wa y . 2. As the c arrier snap s into pl ace, the hand le will swi ng inward. 3. Press the handle flat against t he drive carri er to fully s eat it. Remove a Disk Drive 1. Pul ...

  • Promise Technology 4600 - page 21

    Chapter 2: Installation 15 RAID Management Software (WebP AM) Y ou can combi ne Su perSwa p 460 0 with a Pr omise Fas tT r ak RAI D Con trolle r and Web P AM Software on yo ur PC. We bP AM provides a graph ic user interf ace (GUI) for array managem ent and encl osure mon itoring. The scree n abov e ap pea rs w hen you cl ic k the SuperSw a p icon i ...

  • Promise Technology 4600 - page 22

    SuperSwap 4600 User Manual 16 ...

  • Promise Technology 4600 - page 23

    17 Chapter 3: T rou blesh ooting •L E D s ( b e l o w ) • Interpr et LED Displays (page 18) • Disk D rive Repla cement (p age 21) • Fan Repl acem en t (pag e 22) • Cont act T echnical Su pport (page 23) LEDs Figure 1. SuperSwap 460 0 has one LE D for Enclosure S tatus an d two LEDs for e ach disk drive Note As long as the WebP AM Software ...

  • Promise Technology 4600 - page 24

    SsuperSwap 4100 User Manual 18 T roubles hooting is b ased on obs erving and an alyzing LED c olors. There are three types of LEDs on SuperSwap 460 0: • Encl osure – Repo rts enclo sure cond itions incl uding vo ltage, termpera ture and fan s peed • S tatus – Reports specific d isk drive c onditions • Activity – Report s read and write ...

  • Promise Technology 4600 - page 25

    Chapter 3: Troubleshooting 19 Event: A Stat us LED is amber (yellow). Cause: The disk d rive is spi nning up a s the compu ter is bootin g. W ait for th e comput er to finish. I f the comput er is fully b ooted, the drive could be Critical and in the process o f rebuilding . The LED will return to gree n status when the rebuild is com plete and suc ...

  • Promise Technology 4600 - page 26

    SsuperSwap 4100 User Manual 20 Event: The Enclosure LED is a mber (yellow). Cause: There is one inciden t of volt age, tem perature o r fan speed is out of specif ication. T he SuperSwap will still function. Fix: Ru n the W ebP AM softw are (on the Fa stT rak CD) and click o n Enclosure V iew for specif ic informati on. If yo u do not have WebP AM, ...

  • Promise Technology 4600 - page 27

    Chapter 3: Troubleshooting 21 Event: W ebP AM report s tempe rature out of spe cification. Cause: The enc losure tempe rature has risen above 52 ° C (126 ° F). Fix: V erify that all th e drive carrie rs are pro per ly inst al led in the enc losu re. Check fan opera t io n us in g W ebP AM. If thes e are OK, pow e r dow n the PC and open the case. ...

  • Promise Technology 4600 - page 28

    SsuperSwap 4100 User Manual 22 Fan Replacement T o replace a f an on the S uperSwap 4 600, do the fo llowing: 1. Power down the PC. 2. Remov e the Supe rSwap enc lo su re from the PC chassis . 3. Remov e the two mou ntin g scr ew s on the fan. 4. Pull the fan from the two mounting pins and the wire away fr om the brack et. Do not bend the b racket. ...

  • Promise Technology 4600 - page 29

    Chapter 3: Troubleshooting 23 Contact T echnical Support Promise T echnical Support pr ovides se veral supp ort options fo r Promise user s to acces s informatio n and updates . We e ncourage yo u to use one o f our elec tronic servic es, whi ch prov ide p roduct inform ation u pdates for the most ef ficien t serv ice and sup port. If you dec i d e ...

  • Promise Technology 4600 - page 30

    SsuperSwap 4100 User Manual 24 Germany It aly Ta i w a n E-mail Support support-de @p rom ise-e me a.com Fax T echnical Support +49 (0) 2 31 56 76 48 - 29 Attn: T echnical Support Phone T echnica l Support +49 (0) 2 31 56 76 48 - 10 If you wish to write us for su pport: Promise T echno logy German y Europapl atz 9 44269 Do rtmund, Germany E-mail Su ...

  • Promise Technology 4600 - page 31

    Chapter 3: Troubleshooting 25 China Limited Warranty Promise T echnol ogy , Inc. (“Promise”) warra nts that f or three (3) yea rs from the time of the deliv ery of the prod uct to the ori ginal end user: a) the pr oduc t will c onfor m to P romis e’s speci ficat ions; b) th e produc t will be free from defe ct s in mate rial and workman ship ...

  • Promise Technology 4600 - page 32

    SsuperSwap 4100 User Manual 26 Disclaimer of other warranties This w arranty cove rs only p arts an d labor , and exclu des coverag e on sof tware item s as expr essly set above . Except a s expressl y set forth ab ove, Promise DISCLAIMS any warranties, express ed or imp lied, by st atute or otherwise, regarding t he product , including, withou t l ...

  • Promise Technology 4600 - page 33

    Chapter 3: Troubleshooting 27 Y our Responsibilities Y ou are responsibl e for determin ing whether the product is a ppropriate for y our use and will interf ace with your equipmen t without m alfunction o r damage. Y ou are a lso respons ible for back ing up your d ata be fore inst alling any product a nd for regul arly backin g up your d ata af t ...

  • Promise Technology 4600 - page 34

    SsuperSwap 4100 User Manual 28 Y ou m ust follow the packagi ng guidel ines for return ing product s: • Use the ori ginal shipp ing ca rton an d packag ing • Include a summary of t he produc t’s probl em(s) • Write an attent ion line o n the box with the RMA numbe r • Include a copy of p roof of purchas e Y ou are responsibl e for the cos ...

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Documents that we receive from a manufacturer of a Promise Technology 4600 can be divided into several groups. They are, among others:
- Promise Technology technical drawings
- 4600 manuals
- Promise Technology product data sheets
- information booklets
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Promise Technology 4600.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Promise Technology 4600, service manual, brief instructions and user manuals Promise Technology 4600. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Promise Technology 4600.

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A complete manual for the device Promise Technology 4600, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Promise Technology 4600 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Promise Technology 4600.

A complete Promise Technology manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Promise Technology 4600 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Promise Technology 4600, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Promise Technology 4600, that we can find in the current document
3. Tips how to use the basic functions of the device Promise Technology 4600 - which should help us in our first steps of using Promise Technology 4600
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Promise Technology 4600
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Promise Technology 4600 in a specific country, if it was not possible to solve the problem on our own.

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