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Manual Polycom IP 300

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Summary
  • Polycom IP 300 - page 1

    User Guide SoundP oint ® IP 300/301 SIP 2.0 USER GUIDE SoundPoint ® IP 300/301 SIP August, 2006 ...

  • Polycom IP 300 - page 2

    Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundPoint ® IP 300/301 SIP .......... 2 Connecting Network and Power Source ................................ 2 Connecting the Handset and Optional Headset .................... 3 Attaching the Base .. ...

  • Polycom IP 300 - page 3

    V oice Mail ............................................................................ 16 Distinctive Ringing / Call T reatmen t ..................................... 16 Phone Reboot ...................................................................... 17 Optional Features ..................................... 17 T ext Messaging ................ ...

  • Polycom IP 300 - page 4

    1 Thank you for choosing the SoundPoint ® IP 300/301 SIP . This unit provides b usi - ness telephony features and functions such as Multiple Call Appearances, Call Hold, T ransfer , and Conference ov er an IP network. In this User Guide you will find ev erything you need to quickly use your new phone. Be sure to v erify with your system administr ...

  • Polycom IP 300 - page 5

    2 Installing SoundPoint ® IP 300/301 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 300/301 SIP phone. If you re- quire additional information or assistance with your new phone, please contact your system administrator . The SoundPoint ® IP 300/301 SIP User ...

  • Polycom IP 300 - page 6

    3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. 1. Place all cord ...

  • Polycom IP 300 - page 7

    4 1 3 5 4 6 8 7 9 0 * ABC 2 DEF MNO JK L G HI TUV WXYZ OPER PQRS H o ld Me nu R ed i a l D o N o t Di s t u r b 1 3 5 4 6 8 7 9 0 * ABC 2 DEF MNO JK L G HI TU V WXYZ OPER PQRS H o ld Me n u R ed i a l D o N ot D i s t u r b Line/Speed Dial Keys Use these keys to activate up to two lines or one line and a speed dial that can be assigned to your phon ...

  • Polycom IP 300 - page 8

    5 F eature K ey Description H o l d D e l S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C Ho ld De l Se l Me nu Me ssa ges D o N o t D i s t u r b ABC 2 1 DE F 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r e c t o r i e s S e r v i c e s C a l l L i s t s C o n f e r e n c e T r a n s f e r R e d i a l ...

  • Polycom IP 300 - page 9

    6 Using SoundPoint ® IP 300/301 SIP Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number . Using Listen Mode: 1. W ith the handset on-hook, press H o l d D e l S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C Ho ld De l Se l Me nu Me ssa ges D o N o t D i s ...

  • Polycom IP 300 - page 10

    7 Ans wering a Call Using the Handset: Pick up the handset. Using Listen Mode: Press the Answer soft key or the line k ey ( ). Using the Headset: Pressing H o l d D e l S e l C o n f e r e n ce 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r ie s S e r v i c e s C a l l L i s ts B ...

  • Polycom IP 300 - page 11

    8 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use and or the Next and Prev soft keys to scroll through lists. In some lists the H ol d D e l S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u Mes sages D o N o t D i s tu r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 ...

  • Polycom IP 300 - page 12

    9 T ransfer ring a Call A blind transfer (without consulta- tion) can also be supported by pr ess- ing the Blind soft ke y . 1. During a call, press the T rnsfr soft key (the acti ve call is placed on hold). 2. Dial the number to which you want to transfer the call or use the arrow keys to access speed dial numbers or the missed call list, or use t ...

  • Polycom IP 300 - page 13

    10 Call F orwarding Calls may be forwarded to another exten- sion as follows: 1. Press the Fwd soft key from the phone’ s idle display or press H o l d D e l S e l C o n fe r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r ec t o r i e s S e r vi c e s C a l l L i s t s B u d dy S ...

  • Polycom IP 300 - page 14

    1 1 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l C o n f e r e n c e F o r w a r d T r a n s f e r C a l l L i s t s S p e e d D i a l R e d i a l M en u V oi c e M a i l D o N o t D i s t u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS ...

  • Polycom IP 300 - page 15

    12 Display Contrast T o adjust the contrast on the display to a comfortable lev el: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M e nu M e ...

  • Polycom IP 300 - page 16

    13 Contact List In addition to a directory of missed, placed, or receiv ed calls, the phone can store a local directory of 200 or more contacts*. Y ou can add, delete, edit, dial, or search for any contact in this list through just a few k ey strokes. T o add or edit a contact: *Limit depends on Server configuration. Contact your system administra ...

  • Polycom IP 300 - page 17

    14 Multiple Lines Y our SoundPoint ® IP 300/301 SIP can sup- port up to two lines, each associated with its own line k ey . Lines can be configured for priv ate or shared lines. T ypically , the top-most line ke y is reserved for the principal directory number of the phone. Depending on how your phone is configured, the display could resemble on ...

  • Polycom IP 300 - page 18

    15 Multiple Call Appear ances Each line on the phone can be configured to hav e one or more call appearances. More than one call appearance is useful if there is an activ e call and an incoming call arriv es on the same line. In the example sho wn, there is in an outbound call with Bob Smith. The second figure shows an incoming call from Jim Gree ...

  • Polycom IP 300 - page 19

    16 V oice Mail * V oice Mail is an optional featur e configured on the server and may not be supported on your particular system. Contact your system adminis- trator to find out. † Scr een options may vary with server-based application. V oice Mail can be accessed with a single ke y press. Contact your system adminis - trator to configur e thi ...

  • Polycom IP 300 - page 20

    17 Phone Re boot Periodically , the phone may require a user reboot. Reasons for this include accepting a new configuration or ne w software. There are two ways to reboot the phone: ► Simultaneously press and hold the Do Not Disturb, Hold, and V olume keys (highlighted in the figure) for more than 3 seconds ► Press H o l d D e l S e l C o n f ...

  • Polycom IP 300 - page 21

    18 Presence / Status / Buddy Lists The phone combines interactiv e message services and status monitoring to comple- ment a traditional messaging application such as email. Liv e interaction within a pool of phones is possible by monitoring the “presence” of the parties in volv ed. Each phone can “watch” the status of up to eight other phon ...

  • Polycom IP 300 - page 22

    19 T o view and change Presence settings: 1. Press H o l d D e l S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M e nu M e ss ag e s D o N o t D i s t u r b ABC 2 1 DEF 3 5 4 MNO JKL G ...

  • Polycom IP 300 - page 23

    20 No Dial-T one V erify power is correctly applied to the SoundPoint ® IP 300/301 SIP phone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using in-line powering, check that the switch is supplying power to the phone (contact ...

  • Polycom IP 300 - page 24

    21 No Audio on Headset V erify correct connections: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. • Ensure the headset amplifier (if present) is turned on and/or the volume is correctly adjusted. • Ensure the headset amplifier (if present) is turned on and/or the volume is correctly adjusted. No Resp ...

  • Polycom IP 300 - page 25

    22 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang - es or modifications not expressly appro ved Par t 15 R ules This device is compliant with P art 15 of the FCC Rules. Operation is subject to the fol- lowing tw o conditions: 1. This device may not cause harmful interference, and Class B Digital De ...

  • Polycom IP 300 - page 26

    23 Industr y Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003. Cet appar eil numérique de la classe [B] est conforme à la norme NMB-003 du Canada. CE and V CCI Mar k This SoundPoint ® IP 300/301 SIP is marked with the CE mark. This mark indicates compliance with EEC directories 89/336/ EEC and 73/23/EEC. A full copy o ...

  • Polycom IP 300 - page 27

    24 Polycom will not be liable under this limited warranty if its testing and exami - nation disclose that the alleged defect or malfunction in the product does not exist or results from: • Failure to follo w Polycom’ s installa - tion, operation, or maintenance instruc- tions. • Unauthorized product modification or alteration. • Unauthoriz ...

  • Polycom IP 300 - page 28

    25 OR ITS A UTHORIZED RESELLER HAS BEEN AD VISED OF THE POS - SIBILITY OF SUCH D AMA GES, AND LIMITS ITS LIABILITY T O REP AIR, REPLA CEMENT , OR REFUND OF THE PURCHASE PRICE P AID, A T POL Y - COM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR D AMA GES WILL NO T BE AFFECTED IF ANY REMED Y PR O VIDED HEREIN SHALL F AIL OF ITS ESSENTIAL PURPOSE. Some ...

  • Polycom IP 300 - page 29

    26 ITY , FITNESS FOR A P AR TICULAR PURPOSE AND NONINFRINGEMENT . IN NO EVENT SHALL THE A UTHORS OR COPYRIGHT HOLDERS BE LI- ABLE FOR ANY CLAIM, D AMA GES OR O THER LIABILITY , WHETHER IN AN A CTION OF CONTRA CT , TOR T OR O THER WISE, ARISING FR OM, OUT OF OR IN CONNECTION WITH THE SOFTW ARE OR THE USE OR O THER DEALINGS IN THE SOFTW ARE. ...

  • Polycom IP 300 - page 30

    Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2006 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-1 1329-001 Rev . B M e n u V o i c e M a i l D o N o ...

Manufacturer Polycom Category IP Phone

Documents that we receive from a manufacturer of a Polycom IP 300 can be divided into several groups. They are, among others:
- Polycom technical drawings
- IP 300 manuals
- Polycom product data sheets
- information booklets
- or energy labels Polycom IP 300
All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom IP 300.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Polycom IP 300, service manual, brief instructions and user manuals Polycom IP 300. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Polycom IP 300.

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A complete manual for the device Polycom IP 300, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Polycom IP 300 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Polycom IP 300.

A complete Polycom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Polycom IP 300 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Polycom IP 300, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Polycom IP 300, that we can find in the current document
3. Tips how to use the basic functions of the device Polycom IP 300 - which should help us in our first steps of using Polycom IP 300
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Polycom IP 300
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Polycom IP 300 in a specific country, if it was not possible to solve the problem on our own.

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