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Axis Communications p3344 - page 1
USER MANUAL AXIS P3344 Fixed Dome Network Camera ...
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Axis Communications p3344 - page 2
About this document This manual is in tended for admin istrators and us ers of AXIS P3344 Fixed Dome Network Camera, and is applicable to fi rmware 5.40 and later. It includes instru ctions fo r using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or Linux ...
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Axis Communications p3344 - page 3
AXIS P3344 Fix ed Dome Netw ork Camer a T able of Content s H a r d w a r e o v e r v i e w ....... ................... ................ 5 C o n n e c t o r s ... .......... ............ ............. .......... .... 5 L E Di n d i c a t o r s ............. ............. .......... ............ .. 7 A c c e s s i n g t h e p r o d u c t .... ...... ...
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Axis Communications p3344 - page 4
AXIS P3344 Fix ed Dome Netw ork Camer a T able of Content s P e r f o r m a n c ec o n s i d e r a t i o n s ..... .......... ............ .......... .. 5 5 4 ...
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Axis Communications p3344 - page 5
AXIS P3344 Fix ed Dome Netw ork Camer a H a rd w a re ove r v i ew Hardware overview 2 1 3 4 5 6 7 8 1 Part number (P/N) & Serial number (S/N) 2 SD card slot 3 Network connector (PoE) 4 Audio out 5 Network, Status and Power LED indicators 6 Audio in 7 I/O connector 8 Control button Connectors Network connector - RJ-45 Ethernet connector. Suppor ...
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Axis Communications p3344 - page 6
AXIS P3344 Fix ed Dome Netw ork Camer a H a rd w a re ove r v i ew • C o n n e c t i n gt oA X I SI n t e r n e tD y n a m i cD N SS e r v i c e . S e e page 40 . To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 47 . I/O connector Note For technical speci fi cations, see p ...
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Axis Communications p3344 - page 7
AXIS P3344 Fix ed Dome Netw ork Camer a H a rd w a re ove r v i ew 3.3 V max 50 mA 1 2 3 4 LED indicators LED Color Indication Green Steady for connection to a 100 MBit/s ne twork. Flashes for network activity. Amber Steady for connection to a 10 MBit/s ne twork. Flashes for network activity. Network Unlit No network connection. Green Steady green ...
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Axis Communications p3344 - page 8
AXIS P3344 Fix ed Dome Netw ork Camer a A ccessing the pr oduct Accessing the product To install the Axis product, refer to the Installation Guide supplie d with the product. The product can be used with most operating sy stems and browsers . The recommended bro wsers are Internet Explorer with Windows, Safari with Macintosh and Firefox w ith other ...
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Axis Communications p3344 - page 9
AXIS P3344 Fix ed Dome Netw ork Camer a A ccessing the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NA T-traversal feature, which ...
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Axis Communications p3344 - page 10
AXIS P3344 Fix ed Dome Netw ork Camer a A ccessing the pr oduct Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default settings, on page 47 . The Live View page If the Axis product has been cus ...
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Axis Communications p3344 - page 11
AXIS P3344 Fix ed Dome Netw ork Camer a A ccessing the pr oduct Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for us e when the AXIS Media Control vie wer toolbar is not available. Enable this button from Live View Con fi g > Action ...
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Axis Communications p3344 - page 12
AXIS P3344 Fix ed Dome Netw ork Camer a A ccessing the pr oduct Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camer a view on that position. Click the Ctrl panel button to open the PTZ control panel which ...
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Axis Communications p3344 - page 13
AXIS P3344 Fix ed Dome Netw ork Camer a Media str eams Media streams The Axis product provides several audio and video stream form ats. Your requirements and the properties of you r network will determine the type you use. The Live View page in the product provides access to H.264 and Motio n JPEG video streams, audio streams and to the list of ava ...
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Axis Communications p3344 - page 14
AXIS P3344 Fix ed Dome Netw ork Camer a Media str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure va rious video and audio settings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Pane l is automatically installed on fi rst us e, after which it can be con fi gured. Open the AMC Contr ...
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Axis Communications p3344 - page 15
AXIS P3344 Fix ed Dome Netw ork Camer a Media str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis do es not guarantee this. Accessing audio streams Th ...
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Axis Communications p3344 - page 16
AXIS P3344 Fix ed Dome Netw ork Camer a Settin g up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or opera tor rights. Cl ick Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted a ccess to all settings. • Operators have access to all settin ...
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Axis Communications p3344 - page 17
AXIS P3344 Fix ed Dome Netw ork Camer a Video and A udio Video and Audio The video and audio settings ca n be used to optimize video a nd audio quality. You can con fi gure the following: • Vide o stream settings. See page 17 . •S t r e a m p r o fi les. See page 18 . • Camera settings. See page 18 . •V i e w a r e a . S e e page 20 . • ...
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Axis Communications p3344 - page 18
AXIS P3344 Fix ed Dome Netw ork Camer a Video and A udio Setting the compression level affects the image quality and bandwi dth; the lower the compression , the higher the image quality with higher bandwidth requirements. To avoid bandwidth proble ms on the network, you can limit the fra me rate allowed to each view er. The maximum frame ra te can ...
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Axis Communications p3344 - page 19
AXIS P3344 Fix ed Dome Netw ork Camer a Video and A udio Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image nois e, but the whole image will appear less sharp. The Contrast changes the relative difference betwe en light an d dark. It can ...
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Axis Communications p3344 - page 20
AXIS P3344 Fix ed Dome Netw ork Camer a Video and A udio View Area A view area is a cropped par t of the full view. The view area is treate d as a video source in Live View and has its own vi deo stream and PTZ setti ngs. To enable a view area, go to Video & Audio > Camera Settings and select Enable View Area . When setting up a view area it ...
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Axis Communications p3344 - page 21
AXIS P3344 Fix ed Dome Netw ork Camer a Video and A udio Focus & Zoom Focus and zoom should only be con fi gured when insta lling or reinstalling the product. For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audi ...
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Axis Communications p3344 - page 22
AXIS P3344 Fix ed Dome Netw ork Camer a Video and A udio Simplex - Network Camera microphone only - A udio captured by the microphone connected to the Axis product is transmitted from t h ep r o d u c tt oo n eo rm o r ec l i e n t s . For more information about these settings, please see the online help . Audio Input An external microphone or a li ...
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Axis Communications p3344 - page 23
AXIS P3344 Fix ed Dome Netw ork Camer a Video and A udio Audio Clips An audio clip is a sound fi le that can be played either whe n a n event occurs or manually from the Live View page. Audio clips can be uploaded to the product or recorded by a microphone connected to the product. You can add, play, download, modify and remove audio clips from Vi ...
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Axis Communications p3344 - page 24
AXIS P3344 Fix ed Dome Netw ork Camer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the fo llowing features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 18 . • Default Viewer for Bro wser. See page 24 . • Viewer Settin ...
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Axis Communications p3344 - page 25
AXIS P3344 Fix ed Dome Netw ork Camer a Live V ie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alter native to AMC (Motion JPE G). Requires one of the following installed on the client: • JVM (J2SE) 1.4. 2 or higher • JRE (J2SE) 5.0 or higher ...
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Axis Communications p3344 - page 26
AXIS P3344 Fix ed Dome Netw ork Camer a PTZ (P a n T ilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset posi tions drop-do wn list in the Live Vie ...
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Axis Communications p3344 - page 27
AXIS P3344 Fix ed Dome Netw ork Camer a PTZ (P a n T ilt Zoom) 4. Select an available prese t position and click Apply . 6. Specify the View Time in seconds or minutes. 7. Specify the View order or select the Random view order check box option. 8. Click Save . To modify or remove guard tours, go to P T Z>G u a r dT o u r , select the guard tour ...
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Axis Communications p3344 - page 28
AXIS P3344 Fix ed Dome Netw ork Camer a Detector s Detectors Camera Tampering Camera Tampering can gene rate an alarm whenever the came ra is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To con fi gure tampering: 1. Go to Detectors > Camera Tampe ...
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Axis Communications p3344 - page 29
AXIS P3344 Fix ed Dome Netw ork Camer a Detector s Set up motion detection To set up a motion dete ction Include Window, follow these instructions : 1. Go to Detectors > Motion Detection . 2. Select the Con fi gure Included Windows option and click New . Select the new window in the list of windows and ente r ad e s c r i p t i v en a m e . 3. ...
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Axis Communications p3344 - page 30
AXIS P3344 Fix ed Dome Netw ork Camer a Detector s Recommended va lues 5–15% 60–90% 75–95% Default values 15% 90% 90% Tips: • To trigger on small objects or movements, use several smal l motion detection windows rather than one large window and select a low object size. • To avoid triggering on small obj ects , select a high object size. ...
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Axis Communications p3344 - page 31
AXIS P3344 Fix ed Dome Netw ork Camer a Applications Applications Third party applications can be uploa ded to and installed on the Axis product. Fo r information about available ap plications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview , click Browse to locate the fi ...
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Axis Communications p3344 - page 32
AXIS P3344 Fix ed Dome Netw ork Camer a Ev e n ts Events The Axis product can be con fi gured to pe rform actions when di fferent events occur, for e xample, start a record ing when motion is detected. The set of conditio ns that de fi nes how and when the action is triggered is called a n Action Rule . The action rule will apply at speci fi c p ...
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Axis Communications p3344 - page 33
AXIS P3344 Fix ed Dome Netw ork Camer a Ev e n ts 5. Set one of the available pre-pr ogrammed time intervals from the Schedule drop-down list. 6. Select Send Noti fi cation from the Type drop-down list. 7. Select where to send the noti fi cation from the Recipient drop-down list. To add additional criteria, select the Additional conditions option ...
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Axis Communications p3344 - page 34
AXIS P3344 Fix ed Dome Netw ork Camer a Ev e n ts 3. Click OK . To use the recurrence in an Action Rule, fi rst select Tim e from the Trigger drop-down list in the Action Rule Setup page and then select the rec urrence from the second drop-down list. To modify or remove recurrences, sele ct the recurrence in the Recurrences List and click Modify o ...
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Axis Communications p3344 - page 35
AXIS P3344 Fix ed Dome Netw ork Camer a Re c o rd in g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 35 . • To s et up action rules, see page 32 . • To access recordings, see Recording List, on page 35 . •T o c o n fi g ...
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Axis Communications p3344 - page 36
AXIS P3344 Fix ed Dome Netw ork Camer a Re c o rd in g s Note If a new stream pro fi le is selected while a recording is ongoing, the reco rding will be stopped and saved in the recording list and a new recording with the new stream pro fi le will star t. All previous continuous recordings will rem ain in the recording list until they are remove ...
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Axis Communications p3344 - page 37
AXIS P3344 Fix ed Dome Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by givi ng them user names and passw ords. It i s also possible to allow anonymous viewer login, which means t ...
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Axis Communications p3344 - page 38
AXIS P3344 Fix ed Dome Netw ork Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate thems ...
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Axis Communications p3344 - page 39
AXIS P3344 Fix ed Dome Netw ork Camer a System Options To change the date and time settings, select the preferred Time mode under Ne w Server Time : • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP S ...
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Axis Communications p3344 - page 40
AXIS P3344 Fix ed Dome Netw ork Camer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and s ecure Internet access to live and recorded video accessible from any location. For more information and help to fi nd a local AVHS Service Pro vider go to www.axis.com/hosting AVHS is enabled by ...
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Axis Communications p3344 - page 41
AXIS P3344 Fix ed Dome Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional I P address which can be used to access the product from other hosts on the same seg ment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied IP addr ...
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Axis Communications p3344 - page 42
AXIS P3344 Fix ed Dome Netw ork Camer a System Options Note This FTP server has nothing to do with the product’s ability to transfer image s via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Net ...
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Axis Communications p3344 - page 43
AXIS P3344 Fix ed Dome Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and secure passwords. To u se traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on ...
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Axis Communications p3344 - page 44
AXIS P3344 Fix ed Dome Netw ork Camer a System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . To avoid fi lling the card, it is recommended to remove recordings continuously. Under Recording Settings , select Remove recordings older than and select the number of days or w e ...
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Axis Communications p3344 - page 45
AXIS P3344 Fix ed Dome Netw ork Camer a System Options • the default router • the subnet m ask •t h e s y s t e m t i m e • the IEEE 802.1X settings • the focus position Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset ...
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Axis Communications p3344 - page 46
AXIS P3344 Fix ed Dome Netw ork Camer a System Options The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Con fi guration . The Access Log can be con fi gured to list a ll connections to the product (select Critical, Warnings & Info). If required, a different log level c ...
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Axis Communications p3344 - page 47
AXIS P3344 Fix ed Dome Netw ork Camer a System Options Reset to factory default settings This will reset all param eters, including the IP addr ess, to the factory default s ettings: 1. Disconnect power from the product. 2. Press and hold the Control button and reconnect power (see Hardware overview, on page 5 ). 3. Keep the Control button pressed ...
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Axis Communications p3344 - page 48
AXIS P3344 Fix ed Dome Netw ork Camer a T r oubleshooting Troubleshooting Checking the fi rmware Firmware is softwar e that determines the functionali ty of network device s. One of your fi rst actions when troubleshooting a problem should be to check the curr ent fi rmware version. The latest version ma y contain a correction that fi xes your ...
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Axis Communications p3344 - page 49
AXIS P3344 Fix ed Dome Netw ork Camer a T r oubleshooting arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If the product does not reply within a few seconds, res tart it ...
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Axis Communications p3344 - page 50
AXIS P3344 Fix ed Dome Netw ork Camer a T r oubleshooting The product is accessible locally but not externally Router con fi guration To con fi gure your router to allow incoming data traf fi c to the Axis product, enable the NAT-traversal feature which will attempt to automatically con fi gure the router to allow access to the Axis product, se ...
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Axis Communications p3344 - page 51
AXIS P3344 Fix ed Dome Netw ork Camer a T r oubleshooting No images displayed on web page Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of vide o images in Internet Expl orer, set the browser to allow Acti veX controls. A lso, make sure that AXIS Media Contr ol is installed on your computer. Installation of addi ...
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Axis Communications p3344 - page 52
AXIS P3344 Fix ed Dome Netw ork Camer a T r oubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure th at mute is not selected and that the volume settings are correct. No audio or very poor audio quality Check that Enable audio support is sele cted under Setup > System Options > Security > Audio Support . Check ...
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Axis Communications p3344 - page 53
AXIS P3344 Fix ed Dome Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Models AXIS P3344 Image sensor Progressive scan RGB CMOS 1/4'‘ Lens Varifocal with remote zoom and focus, IR corrected, megap ixel resolution 6m m : 2.5 – 6 mm, F1.4, DC-iris Horizontal angle of view: 87° ...
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Axis Communications p3344 - page 54
AXIS P3344 Fix ed Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Audio streaming Two-way Audio compression A A CL C8k H z3 2k b i t / s , 1 6k H z6 4k b i t / s G.711 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Con fi gurable bit rate Audio Audio input/output Built-in microphone, external ...
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Axis Communications p3344 - page 55
AXIS P3344 Fix ed Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Casing Polycarbonate transparent cover Aluminum inner camera module with encapsulated electronics Tamper-resistant polycarbonate casing Color: white NCS S 1002–B Processor, memory ARTPEC-3, 128 MB RAM, 128 MB Flash Battery backed-up real-ti ...
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Axis Communications p3344 - page 56
AXIS P3344 Fix ed Dome Netw ork Camer a T echnical Speci fi cations • Simultaneous viewing of different streams ( resolutio n, compression) by different cl ients. Effect on frame rate and bandwidth. • Access ing Motion JPEG and H.264 vide o streams simultaneously. Frame rate and ba ndwidth affected. • Heavy usage of event settings affect the ...
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Axis Communications p3344 - page 57
User Manual Ver. M1.9 AXIS P3344 F ixed Dome Network C amera Date: November 2011 © Axis Communic ations AB, 2 011 Part No. 45 096 ...
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