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Manual Compaq 279362-002

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  • Compaq 279362-002 - page 1

    b Maintenance and Service Guide Compaq Ev o Notebook N620c , Ev o N610c, and Ev o N600c Series Document P ar t Number : 279362-002 F ebruary 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare parts, troubleshoo ...

  • Compaq 279362-002 - page 2

    © 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and Pentium-M are trademarks of Intel Corporation in U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respectiv e companies. HP shall ...

  • Compaq 279362-002 - page 3

    Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–26 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–28 1.4 Power Management . . . . . . ...

  • Compaq 279362-002 - page 4

    iv Maintenance and Ser vice Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook System Major Components . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . 3–16 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3? ...

  • Compaq 279362-002 - page 5

    Contents Maintenance and Ser vice Guide v 5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42 5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46 5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50 5.17 DC-DC Converter Board . . . . . . . . . . ...

  • Compaq 279362-002 - page 6

    Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N620c, N610c, and N600c Series of fer advanced modularity , Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support. Figure 1-1. Compaq Ev o Noteb ...

  • Compaq 279362-002 - page 7

    1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Computer models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N620c, N610c, and N600c Model Naming Con ventions Key N610 P4 200 P4 40 V C 25 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator N = Notebook 620 = N620c series ...

  • Compaq 279362-002 - page 8

    Product Description Maintenance and Ser vice Guide 1–3 8 RAM 51 = 512 MB 38 = 384 MB 25 = 256 MB 12 = 128 MB 9 Operating system 8 = Windows 98 SE 6 = Windows 2000 and Windows XP 2 = Windows 2000 O = Windows XP Pro E = Windows XP Home 10 SKU# T able 1-1 Compaq Ev o Notebook N620c, N610c, and N600c Model Naming Con ventions (Continued) T able 1-2 C ...

  • Compaq 279362-002 - page 9

    1–4 Maintenance and Ser vice Guide Product Description N620c P 160 P4 60 C G 51 O Brazil F rench Canada DE272A AC4 DE272A ABC Latin America United States DE272A ABM DE272A ABA N620c P 150 P4 60 C G 51 2 Asia P acific A ustralia Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece Hong K ong Hungar y Iceland India Israe ...

  • Compaq 279362-002 - page 10

    Product Description Maintenance and Ser vice Guide 1–5 N620c P 150 P4 60 C G 51 O Asia P acific A ustralia Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE270A UUF DE270A ABG DE270A UUG DE270A AKB DE270A ABY DE270A ABB DE270A ABF DE270A ABD DE ...

  • Compaq 279362-002 - page 11

    1–6 Maintenance and Ser vice Guide Product Description N620c P 140 X4 40 C X 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE265A UUF DE265A ABG DE265A UUG DE265A AC4 DE265A AKB DE265A ABY DE ...

  • Compaq 279362-002 - page 12

    Product Description Maintenance and Ser vice Guide 1–7 N620c P 140 X4 40 C X 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE264A UUF DE264A ABG DE264A UUG DE264A AC4 DE264A AKB DE264A ABY DE ...

  • Compaq 279362-002 - page 13

    1–8 Maintenance and Ser vice Guide Product Description N620c P 130 X4 30 C X 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE263A UUF DE263A ABG DE263A UUG DE263A AC4 DE263A AKB DE263A ABY DE ...

  • Compaq 279362-002 - page 14

    Product Description Maintenance and Ser vice Guide 1–9 N620c P 130 X4 30 C X 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE262A UUF DE262A ABG DE262A UUG DE262A AC4 DE262A AKB DE262A ABY DE ...

  • Compaq 279362-002 - page 15

    1–10 Maintenance and Ser vice Guide Product Description T able 1-3 Compaq Ev o Notebook N610c Models The fo llowing Evo Notebook N610c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year w arranty on par ts, labor , an d on-site, next b usiness day response ■ 32 MB o ...

  • Compaq 279362-002 - page 16

    Product Description Maintenance and Ser vice Guide 1–11 The fo llowing Evo Notebook N610c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year w arranty on par ts and labor ■ 32 MB of discrete video memor y ■ config. code KT8Z N610 P4 200 P4 40 W C 25 2 Belgium Czec ...

  • Compaq 279362-002 - page 17

    1–12 Maintenance and Ser vice Guide Product Description N610 P4 200 P4 40 W C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) 470050-987 470050-986 470050-963 470050-985 470050-964 470050-965 470054- ...

  • Compaq 279362-002 - page 18

    Product Description Maintenance and Ser vice Guide 1–13 N610 P4 200 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470050-438 470050-421 470050-371 470050-419 47 ...

  • Compaq 279362-002 - page 19

    1–14 Maintenance and Ser vice Guide Product Description N610 P4 200 X4 30 V C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a 470050-572 470050-571 470050-538 470050-570 470050-539 470050-541 470050-544 470050-536 ...

  • Compaq 279362-002 - page 20

    Product Description Maintenance and Ser vice Guide 1–15 N610 P4 200 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470050-502 470050-498 470050-456 470050-497 47 ...

  • Compaq 279362-002 - page 21

    1–16 Maintenance and Ser vice Guide Product Description N610 P4 180 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470037-572 470037-570 4 ...

  • Compaq 279362-002 - page 22

    Product Description Maintenance and Ser vice Guide 1–17 N610 P4 180 X4 30 V C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) 470044-442 470044-441 470044-410 470044-440 470044-411 470044-412 470048- ...

  • Compaq 279362-002 - page 23

    1–18 Maintenance and Ser vice Guide Product Description N610 P4 180 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470037-714 470037-713 4 ...

  • Compaq 279362-002 - page 24

    Product Description Maintenance and Ser vice Guide 1–19 N610 P4 180 X4 20 D C 25 O Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands 470050-772 470050-773 470050-774 470050-775 470050-776 470050-780 470050-781 470050-782 470050-783 470050-784 Norwa y P or tugal Russia Saudi Arabia Slov enia Sp ...

  • Compaq 279362-002 - page 25

    1–20 Maintenance and Ser vice Guide Product Description N610 P4 160 X4 20 D C 25 2 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands 470037-567 470037-571 470037-573 470037-578 470037-581 470037-585 470037-586 470037-588 470037-595 470037-601 Norwa y P or tugal Russia Saudi Arabia Slov enia Sp ...

  • Compaq 279362-002 - page 26

    Product Description Maintenance and Ser vice Guide 1–21 T able 1-4 Compaq Ev o Notebook N600c Models The fo llowing Evo Notebook N600c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year w arranty on par ts, labor , an d on-site, next b usiness day response ■ 32 MB o ...

  • Compaq 279362-002 - page 27

    1–22 Maintenance and Ser vice Guide Product Description N600 P3 120 P4 30 V C 25 2 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands Norwa y P or tugal 470023-411 470023-412 470023-415 470023-416 470023-419 470023-420 470023-422 470023-426 470023-427 470053-660 470023-432 470023-433 Russia Sau ...

  • Compaq 279362-002 - page 28

    Product Description Maintenance and Ser vice Guide 1–23 N600 P3 120 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America The Netherlands 470053-685 470053-686 470053-628 470053-684 470053-631 47 ...

  • Compaq 279362-002 - page 29

    1–24 Maintenance and Ser vice Guide Product Description N600 P3 120 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America The Netherlands 470053-592 470053-594 470053-624 470053-590 470053-634 47 ...

  • Compaq 279362-002 - page 30

    Product Description Maintenance and Ser vice Guide 1–25 N600 P3 100 X4 20 D C 12 8 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands Norwa y P or tugal 470029-930 470029-936 470029-939 470029-941 470029-945 470029-951 470029-982 470029-983 470029-984 470029-986 470029-987 470029-988 Russia Sau ...

  • Compaq 279362-002 - page 31

    1–26 Maintenance and Ser vice Guide Product Description 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ The Evo Notebook N620c features an Intel Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processor , with 512-KB integrated L2 cache. ❏ The Evo Notebook N610c features a Mobile Intel Pentium 4 2.0-, 1.9-, 1.8 ...

  • Compaq 279362-002 - page 32

    Product Description Maintenance and Ser vice Guide 1–27 ■ Mini PCI 10/100 network interface card (NIC) or Mini PCI V .90 modem plus 10/100 NIC combination card, v arying by notebook model ■ Support for two T ype II PC Card slots with support for both 32-bit CardBus and 16-bit PC Cards ■ External A C adapter with po wer cord ■ 8-cell Li io ...

  • Compaq 279362-002 - page 33

    1–28 Maintenance and Ser vice Guide Product Description 1.3 Clearing a P assw ord If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more information). ...

  • Compaq 279362-002 - page 34

    Product Description Maintenance and Ser vice Guide 1–29 1.4 P o wer Management The notebook comes with po wer management features that extend battery operating time and conserv e power . The notebook supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting lev el ...

  • Compaq 279362-002 - page 35

    1–30 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the Evo Notebook N620c, N610c, and N600c are sho wn in Figure 1-2 and described in T able 1-5. . Figure 1-2. Front and Right Side Components T abl e 1-5 Front and Right Side P anel Components Item Compone ...

  • Compaq 279362-002 - page 36

    Product Description Maintenance and Ser vice Guide 1–31 4 Media Bay light T ur ns on when the diskette driv e in the Media Ba y or the optional external diskette drive is accessed. 5 Infrared por t Links to anothe r IrD A-compliant device f or wireless communication. 6 V olume control buttons Adjust the volume of the stereo speakers . 7 Stereo li ...

  • Compaq 279362-002 - page 37

    1–32 Maintenance and Ser vice Guide Product Description The Evo Notebook N620c, N610c, and N600c right side and rear panel components are sho wn in Figure 1-3 and described in T able 1-6. Figure 1-3. Right Side and Rear P anel Components— Ev o Notebook N610c T abl e 1-6 Right Side and Rear P anel Components Item Component Function 1 DC power ja ...

  • Compaq 279362-002 - page 38

    Product Description Maintenance and Ser vice Guide 1–33 3 P arallel connector Connects a parallel de vice. 4 USB connectors (2) Connect USB devices . 5R J - 4 5 j a c k (network models only) Connects the network cable . A network cable is not included with the notebook. 6 Serial connector Connects a serial device. 7 External monitor connector Con ...

  • Compaq 279362-002 - page 39

    1–34 Maintenance and Ser vice Guide Product Description The Evo Notebook N600c right side and rear panel components are sho wn in Figure 1-4 and described in T able 1-7. Figure 1-4. Right Side and Rear P anel Components— Ev o Notebook N600c T abl e 1-7 Right Side and Rear P anel Components Item Component Function 1 MultiP or t Connects wireless ...

  • Compaq 279362-002 - page 40

    Product Description Maintenance and Ser vice Guide 1–35 3 K eyboard/mouse connector Connects an e xter nal ke yboard or PS/2-compatible e xter nal mouse. T o connect a ke yboard and a mouse at the same time, use an optional Y -adapter . 4 P arallel connector Connects a parallel de vice. 5 Docking connector Connects the computer to the optional e ...

  • Compaq 279362-002 - page 41

    1–36 Maintenance and Ser vice Guide Product Description The ke yboard components of the Evo Notebook N620c, N610c, and N600c are sho wn in Figure 1-5 and described in T able 1-8. Figure 1-5. Ke yboard Components T abl e 1-8 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Embedded numeric ...

  • Compaq 279362-002 - page 42

    Product Description Maintenance and Ser vice Guide 1–37 The components on the top of the Evo Notebook N620c, N610c, and N600c are sho wn in Figure 1-6 and described in T able 1-9. Figure 1-6. T op Components T abl e 1-9 T op Components Item Component Function 1 Num lock light On: Num lock is on and the embedded numeric ke ypad is enabled. 2 Scrol ...

  • Compaq 279362-002 - page 43

    1–38 Maintenance and Ser vice Guide Product Description 3 Caps lock light On: Caps lock is on. 4 Standby b utton T ur ns on the notebook if it is off . Initiates and e xits Standby . When pressed with the Fn ke y , initiates Hibernation. 5 Stereo speakers (2) Produce stereo sound. 6 Easy Access buttons (4) Provide qu ick access to the Internet. R ...

  • Compaq 279362-002 - page 44

    Product Description Maintenance and Ser vice Guide 1–39 The Evo Notebook N620c and N610c bottom components are sho wn in Figure 1-7 and described in T able 1-10. Figure 1-7. Bottom Components—Ev o Notebook N620c and N610c T able 1-10 Bottom Components Item Component Function 1 Media Ba y Accepts a diskette driv e, CD- or D VD-ROM drive, or seco ...

  • Compaq 279362-002 - page 45

    1–40 Maintenance and Ser vice Guide Product Description 3 Serial number Identifies th e notebook; needed when you call Compaq customer suppor t. 4 Docking connector Connects th e notebook to the optional e xpansion base, conv enience base, or port replicator . 5 Air v ents (2) Allo w airflow to cool internal components. 6 F an Provides airflo w t ...

  • Compaq 279362-002 - page 46

    Product Description Maintenance and Ser vice Guide 1–41 The Evo Notebook N600c bottom components are sho wn in Figure 1-8 and described in T able 1-11. Figure 1-8. Bottom Components—Ev o Notebook N600c T able 1-11 Bottom Components Item Component Function 1 Media Ba y Accepts a diskette driv e, optical drive, or secondar y battery pack. 2 Media ...

  • Compaq 279362-002 - page 47

    1–42 Maintenance and Ser vice Guide Product Description 4 F an Provides airflo w to cool inter nal components. 5 Cer tificate of A uthenticity label Contains the Product K ey , which may need to be entered bef ore using some Windows operating systems . 6 Hard drive security screw Secures the hard drive. 7 Memor y e xpansion compar tment cov er Co ...

  • Compaq 279362-002 - page 48

    Product Description Maintenance and Ser vice Guide 1–43 1.6 Design Overvie w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pr ...

  • Compaq 279362-002 - page 49

    Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t ...

  • Compaq 279362-002 - page 50

    2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indows 2000, W in ...

  • Compaq 279362-002 - page 51

    T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the computer , a docking base , and any battery packs in the system. ■ View specification inf o rmation about the processor , memory and cache siz e, and syste ...

  • Compaq 279362-002 - page 52

    2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l .) P ow er-on ...

  • Compaq 279362-002 - page 53

    T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language. Boot Options Enable/disab le: ■ QuickBoot, which starts the computer more quickly b y eliminating some star tup tests. (If you suspect a memory failure an ...

  • Compaq 279362-002 - page 54

    2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the default setting) to standard, bidirectional, EPP or Enhanced Capabiliti es P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all settings ...

  • Compaq 279362-002 - page 55

    T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Dia gnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq ...

  • Compaq 279362-002 - page 56

    2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick ...

  • Compaq 279362-002 - page 57

    T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed, and you may be prompted to insert or remov e devices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed ...

  • Compaq 279362-002 - page 58

    2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T roub leshooting Flo wchar ts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ow er , P ar t 1 2.3 No P ow er , P ar t 2 2.4 No P ow er , P ar t 3 2.5 No P ow er , P ar t 4 2.6 No Video , P ar t 1 2.7 No Video , P ar t 2 2.8 ...

  • Compaq 279362-002 - page 59

    T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. Go to F ...

  • Compaq 279362-002 - page 60

    2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2 - No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC pow ...

  • Compaq 279362-002 - page 61

    T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it. Power on? Done Y Replace power supply (if ...

  • Compaq 279362-002 - page 62

    2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4 - No P ower , P ar t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry dif ...

  • Compaq 279362-002 - page 63

    T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , P ar t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Power on? Done N Replace the following items (if applicable). Check comp ...

  • Compaq 279362-002 - page 64

    2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6 - No Video, P ar t 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external ...

  • Compaq 279362-002 - page 65

    T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, P ar t 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor c ...

  • Compaq 279362-002 - page 66

    2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8 - Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check computer operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc ...

  • Compaq 279362-002 - page 67

    T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Operating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet. No OS loading.* *Before beginning troubleshooting, always check cable connections, cable ends, an ...

  • Compaq 279362-002 - page 68

    2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10 - No OS Loading fr om Hard Drive, P ar t 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to ...

  • Compaq 279362-002 - page 69

    T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading fr om Hard Drive, P ar t 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13, No OS Loading from Diskette Drive. Load OS usi ...

  • Compaq 279362-002 - page 70

    2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12 - No OS Loading fr om Hard Drive, P ar t 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replac ...

  • Compaq 279362-002 - page 71

    T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loading fr om Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system fi ...

  • Compaq 279362-002 - page 72

    2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14 - No OS Loading fr om CD- or D VD-ROM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot computer . Go to Flowchart 2.17, ...

  • Compaq 279362-002 - page 73

    T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, P ar t 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, Nonfunct ...

  • Compaq 279362-002 - page 74

    2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16 - No A udio, P ar t 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio b ...

  • Compaq 279362-002 - page 75

    T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach de ...

  • Compaq 279362-002 - page 76

    2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Ke yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y ...

  • Compaq 279362-002 - page 77

    T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p ...

  • Compaq 279362-002 - page 78

    2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20 - No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and ...

  • Compaq 279362-002 - page 79

    Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook ( ...

  • Compaq 279362-002 - page 80

    3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components ...

  • Compaq 279362-002 - page 81

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays F or use with Evo Notebook N620c models only 14.1-inch, SXGA+, CTFT 319733-001 F or use with Evo Notebook N610c models only: 14.1-inch, SXGA+, CTFT 14.1-inch, XGA, CTFT 291261-00 ...

  • Compaq 279362-002 - page 82

    3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) ...

  • Compaq 279362-002 - page 83

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboard without pointing stic k (for use with T ouchPad models) Arabic Bosnia- Herzego vina/ Croatia/ Slov enia/ Y ugoslavia Brazilian Czech Danish European Fr e n c h F ren ...

  • Compaq 279362-002 - page 84

    3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) ...

  • Compaq 279362-002 - page 85

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics Kit 241439-001 4a 4b 4c 4d 4e 4f Memor y e xpansion compar tment co v e r (on Ev o Notebook N620c and N610c models) Mini PCI compar tment cov er (o n Ev o ...

  • Compaq 279362-002 - page 86

    3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) ...

  • Compaq 279362-002 - page 87

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 6 Memory expansion boards 266 MHz, 2DM (for Ev o Notebook N620c models only) 1024 MB 768 MB 512 MB 384 MB 256 MB 301576-001 301575-001 301574-001 301572-001 301571-001 133 MHz ( ...

  • Compaq 279362-002 - page 88

    3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) ...

  • Compaq 279362-002 - page 89

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 9 System boards F or use with Evo Notebook N620c models only F or use with Evo Notebook N610c models only F or use with Evo Notebook N600c models only: Mobile Intel P entium II ...

  • Compaq 279362-002 - page 90

    3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) ...

  • Compaq 279362-002 - page 91

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 14 Hard drives F or use with Evo Notebook N620c models only: 60 GB, 5400 RPM 60 GB, 4200 RPM 40 GB, 5400 RPM 40 GB, 4200 RPM 309475-001 309474-001 309473-001 309472-001 F or us ...

  • Compaq 279362-002 - page 92

    3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) ...

  • Compaq 279362-002 - page 93

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 17 Media Bay de vices F or use with all Evo Notebook N620c , N610c, and N600c models: Diskette drive 24X Max CD-ROM driv e 8X Max CD-R W drive 8X Max D VD-ROM drive D VD/CD-RW ...

  • Compaq 279362-002 - page 94

    3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics Kit Components Figure 3-3 Miscellaneous Plastics Kit Components ...

  • Compaq 279362-002 - page 95

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-2 Miscellaneous Plastics Kit Components Spare P ar t Number 241439-001 Item Description 1 Memor y expansion compartment cover (Ev o Notebook N620c and N610c models) Mini PCI compar tment cov er (Evo Notebook N600c models) 2 Mini PCI compar tment cover (Ev o Notebook N620c an ...

  • Compaq 279362-002 - page 96

    3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Stora ge Devices Figure 3-4. Mass Storage Devices ...

  • Compaq 279362-002 - page 97

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 l T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives F or use with Evo Notebo ok N620c models only: 60 GB, 5400 RPM 60 GB, 4200 RPM 40 GB, 5400 RPM 40 GB, 4200 RPM 309475-001 309474-001 309473-001 309472-001 F or use with Evo Notebo ok N610c models onl ...

  • Compaq 279362-002 - page 98

    3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Mass Storage Devices (continued) ...

  • Compaq 279362-002 - page 99

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 l T able 3-3 Mass Storage Devices (Continued) Item Description Spare P ar t Number 4 Optical drives F or use with all Evo Notebook N620c, N610c, and N600c models: Diskette drive 24X Max CD-ROM driv e 8X Max CD-R W drive 8X Max D VD-ROM drive D VD/CD-RW combination driv e 2X Max Super ...

  • Compaq 279362-002 - page 100

    3–22 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t o rs 90-W att AC adapter po wer supply 65-W att AC adapter po wer supply 50-W att AC adapter po wer supply 239705-001 239704-001 120765-001 Bluetooth wireless ...

  • Compaq 279362-002 - page 101

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–23 P ower cor d, black, 6 feet Aus t ra l i an Danish European/Middle Eastern/Afr ican Italian Japanese Ko r e a n Swiss U .K. English U. S. E n g l i s h 246959-011 246959-081 246959-021 246959-061 246959-291 246959-AD1 246959-A G1 246959-031 246959-001 RJ-11 P55 adapters Danish Finnis ...

  • Compaq 279362-002 - page 102

    Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ 7.0 ...

  • Compaq 279362-002 - page 103

    4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries Plastic P ar ts Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connector s Cables must be handled with extr ...

  • Compaq 279362-002 - page 104

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a drive, a v oid touching the connector . ■ Handle dri ves on surfaces that ha ve at least one inch of shock-proof foam. ■ A void dropping dri ves from an y height onto ...

  • Compaq 279362-002 - page 105

    4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.5 P ac kaging and T ransporting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensiti ...

  • Compaq 279362-002 - page 106

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ When using fixtures that must directly contact dissipati ve surfaces, only use f ixtures made of static-safe materials. ■ K eep the work area free of nonconductiv e materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle electrostatic-sensiti ve co ...

  • Compaq 279362-002 - page 107

    4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tabletop w ...

  • Compaq 279362-002 - page 108

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V o ltage Levels Relative Humidity Even ...

  • Compaq 279362-002 - page 109

    Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Both Phillips P0 and T orx T8 screws are remo ved during disassembly . There are 38 scre ws and screwlocks, in se ven dif ferent sizes, that must be removed and replaced when servicing the notebook. Make special no ...

  • Compaq 279362-002 - page 110

    5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassemb ly Sequence Chart Use the chart belo w t ...

  • Compaq 279362-002 - page 111

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Removed 5.3 Preparing the Notebook for Disassemb ly (Continued) Media Ba y Device 0 Hard Drive 1 to remov e hard drive 2 to remov e hard drive bezel 5.4 Computer F eet 0 5.5 Mini PCI Communications Board 2 5.6 Disk Cell Real Time Clock (R TC) Ba ...

  • Compaq 279362-002 - page 112

    5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the notebook bottom ...

  • Compaq 279362-002 - page 113

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 b . Slide the battery release latch 1 tow ard the back of the notebook (Figure 5-2). c. Swing the right side of the battery pack up and to the left 2 . d. Remov e the battery pack 3 . Figure 5-2. Removing the Battery P ack Re verse the preceding procedure to install the batter ...

  • Compaq 279362-002 - page 114

    5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures Media Bay De vices Spare P ar t Number Inf ormation F or use with all Evo Notebook N620c, N610c , and N600c models: Diskette driv e 24X Max CD-ROM driv e 8X Max CD-R W dr iv e 8X Max D VD-ROM drive D VD/CD-RW combination driv e 2X Max SuperDisk LS120 drive Iomega 250-MB ZIP dr ...

  • Compaq 279362-002 - page 115

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 4. Remov e a Media Bay device b y following these steps: a. T urn the notebook bottom side up with the left side facing forward. b . Slide and hold the Media Bay release latch tow ard the back of the notebook 1 (Figure 5-3). c. Use the notch in the Media Bay de vice to slide t ...

  • Compaq 279362-002 - page 116

    5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the right side facing forward. Hard Drive Spare P ar t Number Inf ormation F or use with Evo Note book N620c models only: 60 GB, 5400 RPM 60 GB, 4200 RPM 40 GB, 5400 RPM 40 GB, 4200 ...

  • Compaq 279362-002 - page 117

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 b . Remov e the PM2.5 × 2.5 hard driv e retention screw 1 (Figure 5-4). c. Separate the hard dri ve bezel 2 . d. Use the bezel to slide the hard dri ve forward 3 to unseat the hard dri ve connector from the system board. e. Remov e the hard driv e. Figure 5-4. Removing the Ha ...

  • Compaq 279362-002 - page 118

    5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Loosen the two PM1.5 × 3.5 scre ws 1 that secure the hard dri ve bezel to the hard dri ve (Figure 5-5). 7. Remov e the hard driv e bezel from the hard driv e 2 . Figure 5-5. Removing the Har d Drive Bezel ✎ The hard dri ve bezel is included in the Miscellaneous Plastics ...

  • Compaq 279362-002 - page 119

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 5.4 Computer Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit (spare part number 241439-001). Refer to Figure 5-6 for notebook feet locations. Figure 5-6. Replacing the Notebook Feet ...

  • Compaq 279362-002 - page 120

    5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.5 Mini PCI Comm unications Board ✎ Compaq Evo Notebook N600c models contain a memory expansion slot in this location. Refer to Section 5.8, steps 5 and 6, for instructions on removing a memory e xpansion board. The mini PCI compartment cov er is included in the Miscellane ...

  • Compaq 279362-002 - page 121

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the two PM2.5 × 5.0 scre ws 1 that secure the mini PCI compartment cov er to the base enclosure (Figure 5-7). 4. Lift the left edge of the cov er and swing it up and to the right 2 . 5. Remov e the cov er . ✎ The mini PCI compartment cov er is included in the Mi ...

  • Compaq 279362-002 - page 122

    5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8). 7. Spread the retaining tabs 2 to release the mini PCI communications board. The board tilts up at a 45-degree angle. 8. Remov e the board by pulling it a way from the connector at a 45-degre ...

  • Compaq 279362-002 - page 123

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.6 Disk Cell R TC Batter y ✎ The disk cell R TC battery on the Compaq Evo Notebook N600c model is located under the memory expansion slot compartment cov er . Refer to Section 5.8 for instructions on removing the memory expansion slot co ver . The procedures used to remove ...

  • Compaq 279362-002 - page 124

    5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Use a flat blade tool to remov e the battery 1 from the socket on the system board (Figure 5-9). ✎ The system R O M 2 is also accessible when the mini PCI compartment cov er is remov ed. Figure 5-9. Removing the Disk Cell R TC Battery ✎ The notebook uses a CR1220 lithi ...

  • Compaq 279362-002 - page 125

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 5.7 Ke yboard Keyb oa rd Spare P ar t Number Inf ormation Ke yboard with P ointstick Arabic Bosnia- Herzegovina/ Croatia/ Slov enia/ Yu g o s l a v i a Brazilian Belgian Czech Danish European Fr e n c h F rench Canadian German Greek Hebrew Hungarian 241427-171 241427-B41 2414 ...

  • Compaq 279362-002 - page 126

    5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures Ke yboard without P ointstick (f or use with T ouchPad models) Arabic Bosnia- Herzegovina/ Croatia/ Slov enia/ Yu g o s l a v i a Brazilian Belgian Czech Danish European Fr e n c h F rench Canadian German Greek Hebrew Hungarian 241428-171 241428-B41 241428-201 241428-181 2414 ...

  • Compaq 279362-002 - page 127

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing you. 3. Remov e the TM2.5 × 7.0 screw that secures the k eyboard to the base enclosure (Figure 5-10). Figure 5-10. Removing the K eyboar d Screw 4. T urn the not ...

  • Compaq 279362-002 - page 128

    5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Slide the four tabs on the top of the ke yboard forward (Figure 5-11). Figure 5-11. Releasing the Ke yboard ...

  • Compaq 279362-002 - page 129

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 7. Lift the top edge of the ke yboard and swing it up and forward until it rests on the top cov er 1 (Figure 5-12). 8. Disengage the ke yboard cable from the retaining clips in the top cov er . 9. Release the ZIF connector to which the pointing de vice cable is attached 2 and ...

  • Compaq 279362-002 - page 130

    5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 Memory Expansion ✎ Compaq Evo Notebook N600c models contain the mini PCI communications board slot in this location. Refer to Section 5.5, steps 6 through 8, for instructions on removing a mini PCI communications board. The memory expansion compartment cov er is include ...

  • Compaq 279362-002 - page 131

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Lift the left side of the memory expansion compartment cove r 1 and swing the cover forw ard 2 (Figure 5-13). 4. Remov e the memory expansion compartment cov er . Figure 5-13. Rem ...

  • Compaq 279362-002 - page 132

    5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the sock et. The board rises up at a 45-degree angle (Figure 5-14). 6. Pull the board aw ay from the socket at a 45-degree angle 2 . Figure 5-14. Removing a Memory Expansion Boar d Re verse the preceding ...

  • Compaq 279362-002 - page 133

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 5.9 T ouchP ad 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Remov e the memory expansion compartment cov er (Section 5.8). T ouchPad Components Spare P ar t Number Inf ormation F or use with Evo Note book N620c models only: ...

  • Compaq 279362-002 - page 134

    5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Lift up on the left side of the T ouchPad 1 until it disengages from the top cov er (Figure 5-15). 5. Swing the T ouchPad up and back 2 and rest it on the top cov er . 6. Disconnect the T ouchPad cables 3 and 4 from the system board. Figure 5-15. Removing the T ouchPad 7. ...

  • Compaq 279362-002 - page 135

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 5.10 Switch Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Position the notebook so the rear panel faces you. 4. Remov e the two black TM2.5 × 7.0 scre ws that secure the switch cov er to the base enclosure (Figure 5-1 ...

  • Compaq 279362-002 - page 136

    5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the front faces you. 6. Open the notebook as far as it will open. 7. Lift the switch cov er up 1 , slide it forward 2 , and rest it on the top cov er (Figure 5-17). 8. Disconnect the left 3 and right speaker cables 4 from the system board. Figure 5 ...

  • Compaq 279362-002 - page 137

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 5.11 Displa y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Remov e the switch cov er (Section 5.10). 4. Position the display so that it is vertical. Display Spare P ar t Number Inf ormation F or use with Evo Note book N620c ...

  • Compaq 279362-002 - page 138

    5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the TM2.5 × 7.0 screw that secures the display ground cable to the top cov er 1 (Figure 5-18). 6. Disconnect the display video 2 and in verter cables 3 from the system board. Figure 5-18. Disconnecting the Display Cab les 7. Partially close the notebook. 8. Positi ...

  • Compaq 279362-002 - page 139

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 9. Remov e the two TM2.5 × 7.0 scre ws 1 that secure the display to the base enclosure (Figure 5-19). 10. Lift the display straight up and remov e it from the base enclosure 2 . Figure 5-19. Removing the Displa y Re verse the preceding procedure to replace the display . ...

  • Compaq 279362-002 - page 140

    5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. K eyboard (Section 5.7) b . Memory expansion compartment co ver (Section 5.8) c. Switch cov er (Section 5.10) d. Display (Section 5.11) 2. T urn the notebook bottom ...

  • Compaq 279362-002 - page 141

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 3. Remov e the following scre ws: ❏ Three TM2.5 × 7.0 scre ws from the front edge of the base enclosure 1 (Figure 5-20) ❏ T wo TM2.5 × 5.0 scre ws from the hard driv e bay 2 ✎ The Evo Notebook N620c contains tw o TM2.5 × 7.0 screws in the hard dri ve bay . ❏ T wo T ...

  • Compaq 279362-002 - page 142

    5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the notebook top side up with the front facing you. 5. F or Evo Notebook N620c and N610c models only —Remov e the two TM2.0 × 4.0 1 screws that secure the top cov er to the base enclosure (Figure 5-21). 6. F or all notebook models —Remove the TM2.5 × 7.0 2 scre ...

  • Compaq 279362-002 - page 143

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.13 System Boar d ✎ Make sure the PC Card eject b uttons are fully depressed and there are no PC Card de vices or space savers inserted into the PC Card slots before removing the system board. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following ...

  • Compaq 279362-002 - page 144

    5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Steps 3 through 5 apply only to Evo Notebook N600c models. 3. Remov e the tape that secures the modem cable to the system board 1 (Figure 5-22). 4. Remov e the two 7.0-mm b ushing guides 2 on either side of the docking connector that secure the system board to the base en ...

  • Compaq 279362-002 - page 145

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 ✎ Steps 6 and 7 apply only to Evo Notebook N620c and N610c models. 6. Remov e the two TM2.5 × 5.0 scre ws 1 that secure the system board to the base enclosure through the rear panel (Figure 5-23). 7. Remov e the three TM2.5 × 5.0 screws 2 that secure the top cov er to the ...

  • Compaq 279362-002 - page 146

    5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When removing the system board, do not remo ve the follo wing scre ws (Figure 5-24): ■ Four scre ws 1 that secure the processor bracket to the system board ■ T wo scre ws 2 that secure the heat sink to the system board ■ T wo scre ws 3 that secure the hard driv e co ...

  • Compaq 279362-002 - page 147

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 8. Use the Media Bay connector 1 to lift the right side of the system board 2 until it rests at a 45-degree angle (Figure 5-25). 9. Slide the system board out of the base enclosure at a 45-degree angle 3 . Figure 5-25. Removing the System Boar d ...

  • Compaq 279362-002 - page 148

    5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Figure 5-26 applies only to Ev o Notebook N600c models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narro w prof ile of this board makes it susceptible to being damaged when mishandled. Do not remov e the scre w 2 that s ...

  • Compaq 279362-002 - page 149

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 ✎ Figure 5-27 applies only to Evo Notebook N620c and N610c models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narro w profile of this board makes it susceptible to being damaged when mishandled. The system board should on ...

  • Compaq 279362-002 - page 150

    5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.14 F an 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment co ver (Section 5.8) d. T ouchPad (Section 5.9) e. Switch cov er (Section 5.10) f. D ...

  • Compaq 279362-002 - page 151

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 3. Disconnect the fan cable from the system board (Figure 5-28). Figure 5-28. Disconnecting the Fan Cab le 4. T urn the system board top side up with the rear panel facing you. ...

  • Compaq 279362-002 - page 152

    5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Steps 5 through 7 apply only to Evo Notebook N600c models. 5. Remov e the PM2.0 × 4.0 screw 1 and PM2.5 × 5.0 scre w 2 that secure the fan to the system board (Figure 5-29). 6. While holding the system board abov e the work surface, push the left side of the fan up 3 fr ...

  • Compaq 279362-002 - page 153

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 ✎ Steps 8 and 9 apply only to Evo Notebook N620c and N610c models. 8. Remov e the three PM2.0 × 4.0 screws 1 that secure the f an to the heat sink (Figure 5-30). 9. Lift the fan out of the heat sink 2 . Figure 5-30. Removing the F an on Ev o Notebook N620c and N610c Models ...

  • Compaq 279362-002 - page 154

    5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 Heat Sink ✎ This section applies only to Evo Notebook N620c and N610c models. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment co ver (S ...

  • Compaq 279362-002 - page 155

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 2. T urn the system board bottom side up with the rear panel facing you. 3. Disconnect the fan cable from the system board (Figure 5-31). Figure 5-31. Disconnecting the Fan Cab le ...

  • Compaq 279362-002 - page 156

    5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the system board top side up with the rear panel facing you. 5. Remov e the six PM2.0 × 4.0 screws 1 that secure the processor mounting bracket and heat sink to the system board (Figure 5-32). 6. Remov e the processor mounting bracket 2 . Figure 5-32. Removing the H ...

  • Compaq 279362-002 - page 157

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 7. Lift the system board straight up 1 . The heat sink 2 will remain resting on the work surface (Figure 5-33). Figure 5-33. Removing the Heat Sink Re verse the preceding procedure to replace the heat sink. ...

  • Compaq 279362-002 - page 158

    5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Pr ocessor ✎ This section applies only to Evo Notebook N620c and N610c models. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment co ver ( ...

  • Compaq 279362-002 - page 159

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–51 2. T urn the system board bottom side up with the rear panel facing you. 3. Insert the tip of a flat-blade scre wdriv er into the slot on the processor locking scre w . 4. T urn the screwdri ver counterclockwise 1 to release the processor (Figure 5-34). 5. Remov e the process ...

  • Compaq 279362-002 - page 160

    5–52 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 DC-DC Con ver ter Boar d 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment co ver (Section 5.8) d. T ouchPad (Section 5.9) e. Switch cov er ...

  • Compaq 279362-002 - page 161

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–53 3. Lift the left and right edges of the DC-DC con verter board to disconnect the board from the system board (Figure 5-35). Figure 5-35. Removing the DC-DC Con ver ter Boar d 4. Remov e the DC-DC con verter board. Re verse the preceding procedure to replace the DC-DC con vert ...

  • Compaq 279362-002 - page 162

    5–54 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.18 Modem Cable ✎ The modem cable is spared with the base enclosure. Modem cables are also included in the Miscellaneous Plastics Kit (spare part number 241439-001). 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery ...

  • Compaq 279362-002 - page 163

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–55 3. Lift the modem connector out of the base enclosure 1 and disengage the modem cable 2 from the alignment clips and tabs in the base enclosure (Figure 5-36). Figure 5-36. Removing the Modem Cab le 4. Remov e the modem cable. ...

  • Compaq 279362-002 - page 164

    5–56 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When installing the modem cable, route the cable along the path indicated in Figure 5-37. Figure 5-37. Routing the Modem Cable in the Base Enc losure ...

  • Compaq 279362-002 - page 165

    Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.1 cm 30.7 cm 25.0 cm 1.2 in 12.1 in 9.8 in W eight With 8-cell battery pack and optical drive in Media Ba y With 8-cell battery pack and Media Ba y weight sav er 2.5 kg 2.1 kg ...

  • Compaq 279362-002 - page 166

    6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Te m p e r a t u r e Operating Nonoperating 10° C to 35° C -20° C to 60° C 50° F to 95° F -4° F to 140° F Relative humidity (noncondensing) Ope ...

  • Compaq 279362-002 - page 167

    Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 14.1-inch XGA, TFT Displa y Dimensions Height Depth Width 21.40 cm 28.50 cm 35.81 cm 8.46 in 11.22 in 14.10 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r m at Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertic ...

  • Compaq 279362-002 - page 168

    6–4 Maintenance and Ser vice Guide Specifications T able 6-3 Hard Drives 40.0 GB 30.0 GB 20.0 GB 15.0 GB User capacity per drive 1 40.0 30.0 GB 20.0 GB 15.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70.0 mm 70.0 mm 70.0 mm 70.0 mm Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 4 Seek times (typical read, including setting) Single trac ...

  • Compaq 279362-002 - page 169

    Specifications Maintenance and Ser vice Guide 6–5 40.0 GB 30.0 GB 20.0 GB 15.0 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 25,800 2 398 to 731 512 Buffer size 3 2 MB 512 KB 512 KB 512 KB Disk rotational speed 4200 r pm 4200 rpm 4200 r pm 4 ...

  • Compaq 279362-002 - page 170

    6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 4 Diskette Drive Diskette size 3.5 in Light On system Height 12.7 mm 0.5 in Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 15 (1.2 MB) T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/low) A ...

  • Compaq 279362-002 - page 171

    Specifications Maintenance and Ser vice Guide 6–7 T able 6-5 CD-ROM Drive Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diame ...

  • Compaq 279362-002 - page 172

    6–8 Maintenance and Ser vice Guide Specifications T able 6-6 DV D - R O M D r i v e Applicable disc D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diam ...

  • Compaq 279362-002 - page 173

    Specifications Maintenance and Ser vice Guide 6–9 T able 6-7 CD-R W Drive Center hole diameter 0.39 cm 0.59 in Disk diameter 12 cm, 8 cm Disk thickness 0.12 cm 0.47 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vrms Cache b uffer 128 KB/s minimum Data transfer rate Sustaine ...

  • Compaq 279362-002 - page 174

    6–10 Maintenance and Ser vice Guide Specifications T able 6-8 AC A d a p t e r Dimensions Height Depth Width 2.79 cm 3.61 cm 9.40 cm 1.10 in 1.42 in 3.70 in W eight 0.18 kg 0.39 lb P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 90 to 260 V AC RMS nominal 1.3 A RMS 47 to 63 Hz nominal 4/50 kV ...

  • Compaq 279362-002 - page 175

    Specifications Maintenance and Ser vice Guide 6–11 T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Disk ette drive DMA3 ECP par allel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5 A vailab le fo ...

  • Compaq 279362-002 - page 176

    6–12 Maintenance and Ser vice Guide Specifications T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (def ault)* IRQ6 Diskette driv e IRQ7 P arallel por t IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal poi ...

  • Compaq 279362-002 - page 177

    Specifications Maintenance and Ser vice Guide 6–13 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000–00F DMA controller no . 1 010–01F Unused 020–021 Interrupt controller no. 1 022– 024 Opti chipset configuration registers 025–03F Unused 02E–02F 87334 “Super IO” configuration f or CPU ...

  • Compaq 279362-002 - page 178

    6–14 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2–0BF Unused 0C0–0DF DMA controller no . 2 0E0–0EF Unused 0F0–0F1 Coprocessor busy clear/reset 0F2–0FF Unused 100–16F Unused 170–177 Secondar y fix ed disk controller 178–1EF Unused 1F0–1F7 Pr imary fixed disk control ...

  • Compaq 279362-002 - page 179

    Specifications Maintenance and Ser vice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 2F0–2F7 Unused 2F8–2FF Infrared por t 300–31F Unused 320–36F Unused 370–377 Secondar y disk ette dr iv e controller 378–37F P arallel por t (LPT1/def ault) 380–387 Unused 388–38B FM synthesizer - OPL3 38C–3AF Unused 3B0 ...

  • Compaq 279362-002 - page 180

    6–16 Maintenance and Ser vice Guide Specifications T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memor y 128 KB 000A0000 - 000BFFFF Video memory 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB 00100000 - 00FFFFFF Extended memor y ...

  • Compaq 279362-002 - page 181

    Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Ta b l e A - 2 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1 ...

  • Compaq 279362-002 - page 182

    A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 3 Keyb oa rd/ Mo us e Pin Signal Pin Signal 1 Ke yboard/mouse data1 4 +5 VDC 2 Ke yboard/mouse data2 5 Ke yboard/mouse clock1 3 Ground 6 K eyboard/mouse cloc k2 Ta b l e A - 4 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d ...

  • Compaq 279362-002 - page 183

    Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 5 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receive + 7 Unused 4U n u s e d 8 U n u s e d Ta b l e A - 6 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground 6 5 4 3 2 1 7 8 ...

  • Compaq 279362-002 - page 184

    A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Serial Pin Signal Pin Signal 1 Carr ier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data ter minal ready 9 Ring indicator 5 Signal ground 1 6 9 5 ...

  • Compaq 279362-002 - page 185

    Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 8 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC2B clock 8 Ground analog 1 6 11 5 10 1 ...

  • Compaq 279362-002 - page 186

    A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 9 Pa ra l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line f eed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18–2 ...

  • Compaq 279362-002 - page 187

    Connector Pin Assignments Maintenance and Ser vice Guide A–7 Ta b l e A - 1 0 Dock ing Pin Signal Pin Signal 1 EBO XL 16 RD A T A 2A G N D 1 7 T R K 0 3 EBO XS1 18 WD A T A 4R E D 1 9 W G A T E 5A G N D 2 0 S T E P 6 GREEN 21 DIR 7 AGRD 22 POWER ON 8 BLUE 23 SYS RESET 9A G N D 2 4 G N D 10 VSYNC 25 D SKCHG 11 HSYNC 26 +5 V (VDD) 12 DDC D A T 27 A ...

  • Compaq 279362-002 - page 188

    A–8 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 31 A UGND 4 6 SRD Y 32 XA0/L OUT 47 EBO XS1/GND 33 XSD/MIC SN 48 RI1 EX 34 XA1/R OUT 49 GND 35 GND 50 SLCT LD0 36 GND 51 PE LD1 37 EXPCLK2 52 ACK LD2 38 +3.3 V 53 BUSY LD3 39 EXPCLK0 54 GND 40 +5 V (8051VCC) 55 STRB LD4 41 EXPLC ...

  • Compaq 279362-002 - page 189

    Connector Pin Assignments Maintenance and Ser vice Guide A–9 Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 61 PD A T A1 LD9 76 DRT1 LIIC D A T 62 PD A T A2 LD10 77 DSR1 EX 63 PD A T A3 LD11 78 DCD1 EX 64 GND 79 12C D A T A 65 PD A T A4 LD12 80 GND 66 PD A T A5 LD13 81 12C CLK 67 PD A T A6 LD14 82 GND 68 PD A T A7 LD 15 83 HDSEL 69 GN ...

  • Compaq 279362-002 - page 190

    A–10 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 91 PS2 VCC 106 GND 92 SERIRQ 107 AD[15] 93 PS2 CLK 108 AD[13] 94 EXPREQ 109 AD[11] 95 AD[29] 110 AD[09] 96 AD[31] 111 GND 97 AD[30] 112 AD[06] 98 AD[28] 113 AD[04] 99 AD[26] 114 AD[02] 100 GND 115 AD[00] 101 AD[24] 116 GND 102 ...

  • Compaq 279362-002 - page 191

    Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the notebook meets the requirements for use in the country where the equipment is purc ...

  • Compaq 279362-002 - page 192

    B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger man y VDE 1 Italy IMQ 1 Jap an M ETI 3 The ...

  • Compaq 279362-002 - page 193

    P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . The power cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of th e agency responsible f or ev aluati ...

  • Compaq 279362-002 - page 194

    Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 241440-001. ...

  • Compaq 279362-002 - page 195

    C–2 Maintenance and Ser vice Guide Figure C-1. PM2.5 × 2.5 Screw Location Ta b l e C - 1 Phillips Metric 2.5 × 2.5 Screw Color Qty Length Thread Head Width Black 1 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard driv e to the base enclosure (documented in Section 5.3) mm ...

  • Compaq 279362-002 - page 196

    Maintenance and Ser vice Guide C–3 Figure C-2. PM1.5 × 3.5 Screw Location Ta b l e C - 2 Phillips Metric 1.5 × 3.5 Screw Color Qty Length Thread Head Width Black 2 3.0 mm 2.0 mm 3.0 mm Where used: T wo screws that secure the hard drive bez el to the hard drive (documented in Section 5.3) mm ...

  • Compaq 279362-002 - page 197

    C–4 Maintenance and Ser vice Guide Figure C-3. PM2.5 × 5.5 Screw Location Ta b l e C - 3 Phillips Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Ev o Notebook N600c models —T wo scre ws that secure the memor y e xpansion compar tment cov er to the base enclosure Ev o Notebook N620c and N610c ...

  • Compaq 279362-002 - page 198

    Maintenance and Ser vice Guide C–5 Figure C-4. PM2.5 × 5.5 Screw Location Ta b l e C - 3 Phillips Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Ev o Notebook N620c and N610c models —One screw that secures the f an to the heat sink (documented in Section 5.14) mm ...

  • Compaq 279362-002 - page 199

    C–6 Maintenance and Ser vice Guide Figure C-5. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the k e yboard to the base enclosure (documented in Section 5.7) 2 Three screws that secure the to p cover to the base enc ...

  • Compaq 279362-002 - page 200

    Maintenance and Ser vice Guide C–7 Figure C-6. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the s wit ch cov er to the base enclosure (documented in Section 5.10) 2 T wo screws that secure the displa y ...

  • Compaq 279362-002 - page 201

    C–8 Maintenance and Ser vice Guide Figure C-7. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the displa y ground cab le to the base enclosure (documented in Section 5.11) 2 Evo Notebook N620c and N610c m ...

  • Compaq 279362-002 - page 202

    Maintenance and Ser vice Guide C–9 Figure C-8. TM2.5 × 5.0 Screw Locations Ta b l e C - 5 T orx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Black 12 5.0 mm 2.5 mm 4.0 mm Where used: 1 Evo Notebook N600c models —T wo scre ws that secure the top cover to the base enclosure in the hard drive ba y (documented in Section 5.12) 2 T ...

  • Compaq 279362-002 - page 203

    C–10 Maintenance and Ser vice Guide Figure C-9. TM2.5 × 5.0 Screw Locations Ta b l e C - 5 T orx T8 M2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 5.0 mm 2.5 mm 4.0 mm Where used: 1 Three screws that secure the syst em board to the base enclosure (documented in Section 5.13) 2 Ev o Notebook N620c and N610c models only ...

  • Compaq 279362-002 - page 204

    Maintenance and Ser vice Guide C–11 Figure C-10. 7.0 × 20.0 Bushing Guide Location Ta b l e C - 6 7.0 mm × 20.0 mm Bushing Guide Color Qty Length Thread Head Width Silver 2 20 mm n/a 7.0 mm Where used: Ev o Notebook N600c models only —T wo bushing guides that secure the system board to the base enclos ure (documented in Section 5.13) mm ...

  • Compaq 279362-002 - page 205

    C–12 Maintenance and Ser vice Guide Figure C-11. TM2.0 × 4.0 Screw Location Ta b l e C - 7 T orx Metric 2.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: Ev o Notebook N620c and N610c models —T wo scre ws that secures the top cov er to the system board (documented in Section 5.12) mm ...

  • Compaq 279362-002 - page 206

    Maintenance and Ser vice Guide C–13 Figure C-12. PM2.0 × 4.0 Screw Location Ta b l e C - 8 Phillips Metric 2.0 × 4.0 Screw Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N600c models only —One screw that secures the f an to the system board (documented in Section 5.14) mm ...

  • Compaq 279362-002 - page 207

    C–14 Maintenance and Ser vice Guide Figure C-13. PM2.0 × 4.0 Screw Location (Continu ed) Ta b l e C - 8 Phillips M2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N620c and N610c models only —Three screws that secure the f an to the system board (d ocumented in Section 5.14 ...

  • Compaq 279362-002 - page 208

    Maintenance and Ser vice Guide C–15 Figure C-14. PM2.0 × 4.0 Screw Location (Continu ed) Ta b l e C - 8 Phillips M2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N620c and N610c models only —Six screws that secure the heat sink and processor mounting brack et to the system ...

  • Compaq 279362-002 - page 209

    Maintenance and Ser vice Guide Index–1 Inde x A AC adapter spare part numbers 3–22 specifications 6–10 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–11 battery components compartment 1–40 , 1–42 light 1–30 pack, removing 5–4 pack, spare part numbers 3–13 release latch 1–40 , 1–42 , 5–5 spare part number ...

  • Compaq 279362-002 - page 210

    Index–2 Maintenance and Service Guide Inde x network interface jack A–3 parallel connector A–6 RJ-11 jack A–2 RJ-45 jack A–3 serial connector A–4 speaker jack A–1 universal serial bus (USB) connector A–3 connectors, service considerations 4–2 cursor control keys 1–36 D DC power jack 1–34 DC-DC converter board removing 5–52 s ...

  • Compaq 279362-002 - page 211

    Inde x Maintenance and Ser vice Guide Index–3 G grounding equipment and methods 4–5 H hard drive location 1–33 , 1–35 , 1–40 OS loading problems 2–20 removing 5–8 security screw 1–40 spare part numbers 3–13 , 3–19 , 5–8 specifications 6–4 hard drive bezel illustrated 3–16 removing 5–10 hard drive security screw 1–42 he ...

  • Compaq 279362-002 - page 212

    Index–4 Maintenance and Service Guide Inde x memory map specifications 6–16 microphone jack location 1–31 pin assignments A–1 mini PCI communications board removing 5–12 spare part numbers 3–13 , 5–12 mini PCI compartment cover illustrated 3–16 location 1–40 removing 5–13 Miscellaneous Plastics Kit components 3–16 spare part n ...

  • Compaq 279362-002 - page 213

    Inde x Maintenance and Ser vice Guide Index–5 PC Card eject button 1–33 , 1–35 PC Card slot 1–33 , 1–35 PC Card slot space savers 3–16 plastic parts 4–2 pointing device, troubleshooting 2–29 pointing stick 1–38 pointing stick button 1–38 power cord 3-conductor set B–1 country-specific requirements B–2 general requirements B? ...

  • Compaq 279362-002 - page 214

    Index–6 Maintenance and Service Guide Inde x speakers disconnecting 5–28 location 1–38 specifications AC adapter 6–10 battery 6–10 CD-ROM drive 6–7 CD-RW drive 6–9 computer 6–1 diskette drive 6–6 display 6–3 DMA 6–11 DVD-ROM drive 6–8 hard drive 6–4 I/O addresses 6–13 interrupts 6–12 memory map 6–16 Standby button 1? ...

  • Compaq 279362-002 - page 215

    Inde x Maintenance and Ser vice Guide Index–7 V vent 1–33 , 1–35 , 1–40 , 1–41 video troubleshooting 2–16 volume control buttons 1–31 W Windows application key 1–36 Windows logo key 1–36 workstation precautions 4–4 ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Compaq 279362-002.

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