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Manual Sunfire TGM-100

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  • Sunfire TGM-100 - page 1

    TGM-100 Server TGM-100C Client Theater Grand Media Player Use r’ s Manual ...

  • Sunfire TGM-100 - page 2

    ...

  • Sunfire TGM-100 - page 3

    1 User’ s Manual 1. Read Instructions 2. Keep these Instructions 3. Heed all W arnings. 4. Follow all Instructions 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampli- ers) that produce heat. 8. Unplug this ...

  • Sunfire TGM-100 - page 4

    2 User’ s Manual 16. T o prevent electric shock , do not use this polarized plug with an extension cord, receptacle or other outlet unless the blades can be fully inserted to prevent blade exposure. Pour préevenir les chocs électriques ne pas utiliser cette che polariseé avec un prolongateur , un prise de courant ou une autre sortie de cour ...

  • Sunfire TGM-100 - page 5

    3 User’ s Manual IMPORT ANT SAFETY INSTRUCTIONS ...................... 2-3 INTRODUCTION .............................................................. 4 CHAPTER 1: QUICK ST ART GUIDE .......................... 5-8 Remote Control ........................................................... 5 DVD/CD Player ........................................... ...

  • Sunfire TGM-100 - page 6

    4 User’ s Manual Introduction Congratulations on your purchase of the incredible Theater Grand Media System - the only server solution of its kind to deliver the luxury and performance that the name Sunre symbolizes. Highly robust and purpose-built, The TGM Se - ries is an expandable server/client and hard drive system for storing, managing an ...

  • Sunfire TGM-100 - page 7

    5 User’ s Manual CHAPTER 1 – Quick Start Quick Start Guide Y our TGM-100 supports several dif ferent types of connec - tion to televisions, and automatically detects which is being used when you power it on. Please ensure that all con- nected peripheral devices are switched on before turning on your TGM-100. T urning the Unit On and Off T o swi ...

  • Sunfire TGM-100 - page 8

    6 User’ s Manual CHAPTER 1 – Quick Start The DVD/CD Player Place a CD or DVD in the slot. • Press the • à Library button to view the Home Screen . Select • Disc . If your TGM-100 is connected to the Internet, details of the disc content will be found automatically and displayed on the screen. Select • Play Disc or Record Disc from the ...

  • Sunfire TGM-100 - page 9

    7 User’ s Manual CHAPTER 1 – Quick Start Playback T ransport Buttons T o stop playback, press the • g Stop button on the remote control. T o pause playback, press the • h Pause button. Press the • e or f Skip button to skip to the next or previous track. Hold down the • c or d Seek button to seek forward or backward within the current t ...

  • Sunfire TGM-100 - page 10

    8 User’ s Manual CHAPTER 1 – Quick Start User Interfaces There are several ways to view the User Interface (UI) of your TGM-100. Each method will be detailed within this manual, but some basic concepts are listed here for ease- of-use when getting started. TV UI (pgs. 16-26) The primary method for viewing the UI is on a television. This is refe ...

  • Sunfire TGM-100 - page 11

    9 User’ s Manual CHAPTER 2 – Connections and Remote TGM-100 Front V iew 1 3 4 2 1 ST ANDBY BUTT ON Press the Standby button to turn the TGM-100 On; press it again to turn the unit Off. (Blue = ON; Red = OFF; Flashing = ST ARTUP) 2 DISC PLA YER CDs and DVDs should be inserted with the label side facing up. NOTE: Push slowly , then the motorized ...

  • Sunfire TGM-100 - page 12

    10 User’ s Manual CHAPTER 2 – Connections and Remote TGM-100 Rear V iew 1 2 3 4 5 6 14 13 11 12 9 8 7 10 1 HDMI VIDEO Use the HDMI connector to connect your TGM-100 to a digital at-panel television or projector . HDMI Output is usually connect - ed to the main television used for viewing movies in your home. This connector has the ability to ...

  • Sunfire TGM-100 - page 13

    11 User’ s Manual CHAPTER 2 – Connections and Remote Remote Control The following diagram explains the functions of the buttons on your remote control: 0 + _ + _ 1 4 5 6 9 11 12 15 17 19 20 21 24 26 27 2 3 7 8 10 13 14 16 18 22 23 25 28 1 ; ST ANDBY BUTT ON Use this button to shutdown or restart the TGM-100 2 AUDIO SERVER Press this button to s ...

  • Sunfire TGM-100 - page 14

    12 User’ s Manual CHAPTER 2 – Connections and Remote 13 • NOW PLA YING BUTTON The Now Playing button is used to view the Now Playing screen for the currently selected output. Pressing this button stops the movie currently playing. 14 NA VIGA TION S , T , U , V BUTTON The Navigation buttons are used to move Up, Down, Left or Right through the ...

  • Sunfire TGM-100 - page 15

    13 User’ s Manual CHAPTER 2 – Connections and Remote V olume Control Y our TGM-100 remote control is capable of controlling the volume of the music you are listening to by reassigning the volume control buttons to control the output of your ampli- er . Controlling the V olume of the TGM-100 Each output must be congured individually to all ...

  • Sunfire TGM-100 - page 16

    14 User’ s Manual CHAPTER 2 – Connections and Remote Power On and Off The TGM-100 is designed to remain switched on continu - ously . However , if you are not planning to use it for an extended period, you may want to switch it off. T o switch off, press the • ; button on the front panel. After a brief period, the unit will switch off and the ...

  • Sunfire TGM-100 - page 17

    15 User’ s Manual CHAPTER 2 – Connections and Remote Conguring Y our Remote to Control Other Devices The TV and Amp buttons on the remote control may be individually congured to control a range of televisions, receivers and ampliers from well known manufacturers. Conguring the Remote to Control a T elevision Press the • TV and O S ...

  • Sunfire TGM-100 - page 18

    16 User’ s Manual CHAPTER 3 – TV User Interface User Interfaces Y our TGM-100 can play high quality audio or video from a networked external storage device or from its disc slot. By combining a server with one or more clients as shown below , you can direct different outputs to various inputs (like in a multi-room controller-based system), prov ...

  • Sunfire TGM-100 - page 19

    17 User’ s Manual CHAPTER 3 – TV User Interface Main TV User Interface Home Screen The main functions of the system are accessible via the Home Screen . The Home Screen is the rst screen to be displayed when your unit is powered on. T o access the Home Screen : From any screen of the TV UI, press the • à Library button on your remote cont ...

  • Sunfire TGM-100 - page 20

    18 User’ s Manual CHAPTER 3 – TV User Interface The Disc Player Y our TGM-100 can play CDs and DVDs directly from the disc slot. It therefore functions not only as a music and video system, but also as a CD and DVD player . Playing a CD from the Disc Player Place a CD in the disc slot. • Press the • à Library button to display the Home Scr ...

  • Sunfire TGM-100 - page 21

    19 User’ s Manual CHAPTER 3 – TV User Interface Automatic Recording The TGM-100 can be congured so that CDs & DVDs can be recorded with minimal user interaction. Press the • à Library button to display the Main Menu . Use the • U or V buttons and press the O Select button to highlight Set Up and display the Set Up screen. Using the ...

  • Sunfire TGM-100 - page 22

    20 User’ s Manual CHAPTER 3 – TV User Interface The Recording Information screen is displayed: When recording is nished, the status, displayed at the top of the screen, will change from [In Progress] to [Completed] . The movie or album will now be available in the Audio Library or Video Library . Press the • EJECT button to remove the disc ...

  • Sunfire TGM-100 - page 23

    21 User’ s Manual CHAPTER 3 – TV User Interface The TV screen will display the Genres in your Music Library : Use the • U or V buttons to step between genres. When in List Views, for the highlighted Genre you may select Artists, Albums, T racks, etc. to continue narrowing down your selection. If using the Cover View , highlight the desired Ge ...

  • Sunfire TGM-100 - page 24

    22 User’ s Manual CHAPTER 3 – TV User Interface Playing the Entire Library In addition to the ability to select individual items in the Music Library , you can also choose to play your entire music collection. T o Play the entire Library Press the • à Library button on your remote control to display the Home Screen . Highlight • Music and ...

  • Sunfire TGM-100 - page 25

    23 User’ s Manual CHAPTER 3 – TV User Interface Removing Selections from the Play Queue Use the • U or V buttons to highlight the selection you would like to remove from the queue. Select • Remove . Saving the Play Queue as a Playlist Select • Save Queue . Select • Y es when prompted to save the Queue as a Playlist. The Playlist will be ...

  • Sunfire TGM-100 - page 26

    24 User’ s Manual CHAPTER 3 – TV User Interface The Now Playing Screen (Audio) The illustration below shows the Now Playing screen when music is playing from the Music Library . Whenever you select an item in the Music Library for playback, this screen is displayed. Y ou can also choose to display a Now Playing screen at any time by pressing th ...

  • Sunfire TGM-100 - page 27

    25 User’ s Manual CHAPTER 3 – TV User Interface Movie Library The TV UI has been designed to allow easy navigation through the Movie Library and therefore give quick and easy access to your complete movie collection in a number of different ways. Each screen in the Movie Library is carefully constructed to provide the most important information ...

  • Sunfire TGM-100 - page 28

    26 User’ s Manual CHAPTER 3 – TV User Interface Controlling Movie Playback When a DVD is selected for playback, the unit will automatically switch to full screen mode. Depending on the particular movie, the DVD menu options will normally be displayed. Use the • U , V , S and T buttons to navigate the DVD menu structure. Use the • O Select b ...

  • Sunfire TGM-100 - page 29

    27 User’ s Manual CHAPTER 4 – Admin User Interface Admin User Interface The Admin UI is designed to allow access to all functions of the TGM-100 including playback, recording and advanced Installer Settings . This UI may be accessed from the Main TV or web browser . The Admin UI should only be used during initial setup and for maintenance opera ...

  • Sunfire TGM-100 - page 30

    28 User’ s Manual CHAPTER 4 – Admin User Interface the Genres attribute, scroll to the end of the word Indie, then press the R Return button before entering Indie Rock. Press R Return again and enter Alt Country . Note that on the Edit Album Details screen, multiple genres are separated by a semi-colon, but when entering them, you must use the ...

  • Sunfire TGM-100 - page 31

    29 User’ s Manual CHAPTER 4 – Admin User Interface Deleting Items in the Audio Libraries Deleting items is similar to editing them, in that you rst select the item you wish to delete, then select ä Options and nally select the Delete option. For example, to delete a track in the Audio Library : Navigate to the • Admin UI and select Aud ...

  • Sunfire TGM-100 - page 32

    30 User’ s Manual CHAPTER 4 – Admin User Interface Press the • ä Options button and choose Mark all . Press the • O Select button. Press the • ä Options button again and choose Delete marked albums . Press the • O Select button. The mark function can also be used when adding multiple Audio Library items to a Playlist. For example: T o ...

  • Sunfire TGM-100 - page 33

    31 User’ s Manual CHAPTER 4 – Admin User Interface T o remove an item from a playlist Use the • U or V buttons to highlight the item you would like to remove from the playlist. Press the • P Delete button. T o delete multiple items from a playlist use the p Mark button to mark the items you wish to remove and then follow the process describ ...

  • Sunfire TGM-100 - page 34

    32 User’ s Manual CHAPTER 4 – Admin User Interface The following screen is displayed: Press the • O Auto button to perform an automatic search for the movie details online. Or: Press the • M Manual button to perform a manual search for the movie details online. Manual Look Up When a DVD is inserted into the drive and no movie information is ...

  • Sunfire TGM-100 - page 35

    33 User’ s Manual CHAPTER 4 – Admin User Interface Use the • U or V buttons to scroll through the cover art images. Press the O Select button to associate a piece of artwork with your chosen movie. It is also possible to upload images from your PC to your TGM-100 and apply these to items in the media libraries (see pg. 38). Deleting movies fr ...

  • Sunfire TGM-100 - page 36

    34 User’ s Manual CHAPTER 4 – Admin User Interface Setup The Setup screen provides access to advanced installation and setup functions that are normally not required for day- to-day functionality . Functions detailed here include: Settings • : This screen is comprised of items used specically for installation purposes and advanced settings ...

  • Sunfire TGM-100 - page 37

    35 User’ s Manual CHAPTER 4 – Admin User Interface Use the • U and V buttons to highlight the option you wish to edit. Use the • S and T buttons to increase or decrease the highlighted value. Alternatively , press the • O Edit button to enter a value using the alphanumeric keypad. The panel on the right of the screen shows the original co ...

  • Sunfire TGM-100 - page 38

    36 User’ s Manual CHAPTER 5 – Web User Interface W eb UI Y our TGM-100 can display any of the three UIs on a com - puter connected to your home network. The W eb UI gives you complete control of your TGM-100 using a keyboard and mouse as opposed to a remote control, and makes editing items in the Library much easier . Accessing the Web UI The D ...

  • Sunfire TGM-100 - page 39

    37 User’ s Manual CHAPTER 5 – Web User Interface display the text entry screen just as the other UIs do. However , instead of using the alphanumeric keypad on your TGM-100 remote control, you can use your computer keyboard to enter text and numbers. Note: If you make any changes to the Connection Set- tings via the Web UI, such as changing the ...

  • Sunfire TGM-100 - page 40

    38 User’ s Manual CHAPTER 6 – Using a Computer Use With a Home Computer Y our TGM-100 has a number of advanced features which can be accessed via a computer connected to your home network. Manual Media T ransfer In addition to recording directly from the CD tray , it is also possible to transfer music and cover art images to and from your TGM-1 ...

  • Sunfire TGM-100 - page 41

    39 User’ s Manual CHAPTER 6 – Using a Computer T o Import Cover Art Files Navigate to the location of the cover art les on your • computer . Use your mouse to select the les you wish to import • and either drag or copy and paste them into the Import window . The les will appear briey in the Import window but after a few seconds ...

  • Sunfire TGM-100 - page 42

    40 User’ s Manual CHAPTER 6 – Using a Computer The transfer process will begin shortly afterwards. Updating the iT unes Library If you have removed music from your TGM-100 or edited the names of any items in the library you will need to update the iT unes Library to remove any broken links. T o do this, you should rst delete all the TGM-100 ...

  • Sunfire TGM-100 - page 43

    41 User’ s Manual APPENDIX Software Updates As part of a policy of ongoing development, Sunre is constantly improving the system’s operating software. T o allow you to take advantage of these improvements, the TGM-100 can download and install software updates via the Internet. Note: Y ou may want to contact your dealer or installer before at ...

  • Sunfire TGM-100 - page 44

    42 User’ s Manual APPENDIX T ouch Panel User Interface Depending on the conguration of your installation, you may choose to control the TGM-100 using touch panel displays. The TGM-100 is designed specically to work with all current ELAN wired and wireless touch panels. If your setup does not currently incorporate touch panel displays and yo ...

  • Sunfire TGM-100 - page 45

    43 User’ s Manual APPENDIX T roubleshooting Guide This section provides information to help solve common problems you may encounter with your system. Display Help Although the unit’s video settings will be congured correctly when installed, it is possible that subsequent changes in your hardware conguration (for example, the installation ...

  • Sunfire TGM-100 - page 46

    44 User’ s Manual APPENDIX Surround Sound T o take advantage of the TGM-100’s Surround Sound Audio Format, it is necessary to connect the audio output to a device capable of decoding the surround sound signal. If your digital TV can decode the signal, simply connect • it to the HDMI socket on the back of the TGM-100. If your digital TV does n ...

  • Sunfire TGM-100 - page 47

    45 User’ s Manual APPENDIX REMOTE CONTROL CODES HDD AUDIO Output 1 001 Output 2 002 Output 3 003 Output 4 004 Output 5 005 TV ADMIRAL 157, 146, 010, 125 ADYSON 111 AIW A 059 AKAI 001, 002, 003, 004, 005, 006, 007, 008, 151, 016, 009, 010, 01 1, 012, 013, 014, 015 AKURA 001, 002, 003, 004, 005, 006, 007, 008, 086, 018, 009, 010, 017, 013, 014, 015 ...

  • Sunfire TGM-100 - page 48

    46 User’ s Manual APPENDIX EXPERT(F) 010 FENNER 018 FERGUSON 035, 106, 107, 136, 022, 044, 033 FIDELITY 031 FINLANDIA 061, 106, 132 FINLUX 157, 149, 021, 020, 022, 023, 043, 081, 010, 095, 032, 025, 026, 048, 158, 132 FIRST LINE 158 FISHER 055, 108, 146, 028, 081, 012, 058, 097, 127, 086 FORMENTI 001, 002, 003, 004, 005, 031, 006, 007, 021, 081, ...

  • Sunfire TGM-100 - page 49

    47 User’ s Manual APPENDIX LOEWE 001, 002, 003, 004, 005, 006, 007, 146, 009, 032, 013, 014, 015, 016 LUMA 007, 109, 010, 161, 125 LUXOR 146, 073, 1 18, 010, 120, 161, 01 1, 012, 123, 126, 036, 049, 132, 1 14, 1 16 MAGNADYNE 146, 081, 158 MAGNAFON 031, 021 MAGNASONIC 001, 002, 003, 004, 005, 006, 007, 009, 013, 014, 015, 016 MARANTZ 001, 002, 003 ...

  • Sunfire TGM-100 - page 50

    48 User’ s Manual APPENDIX RADIOMARELLI 146, 081, 045, 158 RADIOTONE 001, 002, 003, 004, 005, 006, 007, 008, 009, 013, 014, 015, 016, 018, 086 RANK 026 RANK/BUSH/MURPHY 078 RBM 026 REDIFUSION 045, 012, 125 REVOX 005 REX 088, 089, 109, 092, 010, 125 ROADST AR 001, 002, 003, 004, 005, 006, 007, 009, 013, 014, 015, 016 ROBOTRON 108, 146 ROSIT A 018 ...

  • Sunfire TGM-100 - page 51

    49 User’ s Manual APPENDIX TOSHIBA 060, 055, 067, 068, 026, 077, 078 TOW ADA 158 TRANS CONTINENTS 021, 125 TRIST AR 017 TRIUMPH 098, 1 1 1 UHER 001, 002, 003, 004, 005, 006, 007, 028, 041, 109, 074, 009, 1 19, 013, 014, 015, 016 UL TRA VOX 001, 002, 003, 004, 005, 031, 006, 007, 146, 081, 009, 010, 161, 013, 014, 015, 016 UNIVERSUM 157, 008, 027 ...

  • Sunfire TGM-100 - page 52

    50 User’ s Manual APPENDIX HARDW ARE SPECIFICA TIONS General System Discless Media Player Power Requirements AC 1 10-240V~50Hz/60Hz Power Consumption 60W Max Current 0.3-0.6A Weight 10.6Kg Dimensions 95mm (H) x 430mm (W) x 325mm (D) Ambient operating temperature 5-35°C Operating humidity 10-90% RH (non-condensing) Video Outputs S-Video Output Co ...

  • Sunfire TGM-100 - page 53

    51 User’ s Manual APPENDIX Analogue Audio Characteristics (typical) Frequency response S/N ratio (@1KHz) Dynamic range T otal harmonic distortion (@1kHz) Channel separation (@1KHz) 20Hz to 20kHz ± 0.5dB 100dB (A weight) better than 96dB 0.003% 1 10dB Communications Ethernet Connector IR Input Maximum input leve Connector USB 1.1 / 2.0 (2 connect ...

  • Sunfire TGM-100 - page 54

    52 User’ s Manual APPENDIX XiV A™ SOFTW ARE CUSTOMER SERVICE AGREEMENT Y our next-generation XiV A™ home media appliance (your TGM-100) is powered by XiV A™ Software brought to you by Imerge Limited (“Imerge”). This agreement explains the terms and conditions that will apply to your use of XiV A™ Software. Denitions in this Agreeme ...

  • Sunfire TGM-100 - page 55

    53 User’ s Manual APPENDIX XiV A™ Software Service Privacy Policy Please read the following to learn more about our XiV A™ Software Service privacy policy and data-protection practices. Imerge values the privacy of its registered users. We are strongly committed to protecting the privacy of users of our interactive products and services as we ...

  • Sunfire TGM-100 - page 56

    54 User’ s Manual APPENDIX MICROSOFT End-User License Agreement Y ou have acquired a device (“DEVICE”) that includes software licensed by Sunre Ltd. from an afliate of Microsoft Corporation (“MS”). Those installed software products • of MS origin, as well as associated media, printed materials, and “online” or electronic docum ...

  • Sunfire TGM-100 - page 57

    55 User’ s Manual APPENDIX Authenticity label with a genuine copy of the SOFTW ARE identies a licensed copy of the SOFTWARE. T o be valid, the label must be afxed to the DEVICE, or appear on Imerge Ltd’s software packaging. If you receive the label separately other than from Sunre Ltd., it is invalid. Y ou should keep the label on the ...

  • Sunfire TGM-100 - page 58

    56 User’ s Manual APPENDIX Customer or any of its agents or employees. 7. MISCELLANEOUS The United Nations Convention on Contracts for the International Sale of Goods is specically disclaimed. If any provision of this LICENSE is inconsistent with, or cannot be fully enforced under , the law , such provision will be construed as limited to the ...

  • Sunfire TGM-100 - page 59

    57 User’ s Manual APPENDIX 6. Export Law Restrictions. Y ou agree that the Sonic Software will not be exported outside the United States except as authorized by United States law . Y ou also agree that Sonic Software that has been rightfully obtained outside of the United States shall not be exported except as authorized by the laws of the United ...

  • Sunfire TGM-100 - page 60

    58 User’ s Manual APPENDIX Finally , any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary . T o prevent this, we have made it clear that any patent must be licensed for everyone’s free us ...

  • Sunfire TGM-100 - page 61

    59 User’ s Manual APPENDIX copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. Y ou are not required to accept this License, since you have not signed it. However , nothing else grants you permission to modify or distribute the Program or its derivative works ...

  • Sunfire TGM-100 - page 62

    60 User’ s Manual APPENDIX the AMG Services or any component thereof; (iii) remove any copyright, trademark, trade names, logos or other intellectual property notices in the AMG Services; or (vi) sell, distribute, publish, disclose lease, license transfer or otherwise use the AMG Services, or any portion thereof, other than as expressly provided ...

  • Sunfire TGM-100 - page 63

    61 User’ s Manual APPENDIX Limited W arranty Sunre Limited W arranty Sunre, a division of Elan Home Systems, LLC, is proud of its products which have been built with care using advanced technology and premium component parts. Y our unit has been crafted to perform properly for many years. Sunre offers the following W arranty to you, the ...

  • Sunfire TGM-100 - page 64

    62 User’ s Manual APPENDIX ...

  • Sunfire TGM-100 - page 65

    63 User’ s Manual APPENDIX ...

  • Sunfire TGM-100 - page 66

    Theater Grand Media Player TGM-100 Server TGM-100C Client P/N 9900980 REV :A ...

Manufacturer Sunfire Category MP3 Player

Documents that we receive from a manufacturer of a Sunfire TGM-100 can be divided into several groups. They are, among others:
- Sunfire technical drawings
- TGM-100 manuals
- Sunfire product data sheets
- information booklets
- or energy labels Sunfire TGM-100
All of them are important, but the most important information from the point of view of use of the device are in the user manual Sunfire TGM-100.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Sunfire TGM-100, service manual, brief instructions and user manuals Sunfire TGM-100. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Sunfire TGM-100.

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A complete manual for the device Sunfire TGM-100, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Sunfire TGM-100 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Sunfire TGM-100.

A complete Sunfire manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Sunfire TGM-100 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Sunfire TGM-100, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Sunfire TGM-100, that we can find in the current document
3. Tips how to use the basic functions of the device Sunfire TGM-100 - which should help us in our first steps of using Sunfire TGM-100
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Sunfire TGM-100
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Sunfire TGM-100 in a specific country, if it was not possible to solve the problem on our own.

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