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Panasonic KX-TG2431NZ - page 1
This unit is comp atible with Caller ID. T o use this feature, you must subscribe to the appropriate service offered by your service provider . Please read these Operating Instructions before using the unit and save for future reference. Charge the battery for 6 hou rs before initial use. 2.4 GHz Digital Cordless Answering System Model No. KX-TG243 ...
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Panasonic KX-TG2431NZ - page 2
T able of Contents 2 Introduction Your phone . . . . . . . . . . . . . . . . . . . . 4 Accessory inf ormation . . . . . . . . . . . . . . 5 Important safety instructions . . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 8 Preparation Connections . . . . . . . . . . . . . . . . . . . . . 10 Battery installation . . . . . . . . . ...
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Panasonic KX-TG2431NZ - page 3
T able of Contents 3 Listening to messa ges using the ba se unit . . . . . . . . . . . . . . . . . . . . . . . . . 44 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 45 Memory capacity . . . . . . . . . . . . . . . . . 46 Remote operation . . . . . . . . . . . . . . . . . 47 Using the answering system remotely 47 ...
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Panasonic KX-TG2431NZ - page 4
Introduction 4 Thank you for purchasing a Panasonic cor dless telephone. W e recomme nd keeping a record of the followi ng information for future reference. Att ach your pur cha se receipt here. Y our phone L References in these opera ting instructions to the charger and to the other handse t are for KX-TG2432NZ users only . Serial No. Date of pu r ...
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Panasonic KX-TG2431NZ - page 5
Introduction 5 Accessory information Included a ccessories Additional/replacement access ories No. Accessory items Quantity KX-TG2431NZ KX-TG2432NZ 1 AC adaptor 1 2 2 Telephone lin e cord 1 1 3 Battery 1 2 4 Handset cover 1 2 5 Belt clip 1 2 6 Charger – 1 123 456 Accessory items Order number Rechargeabl e nickel metal hydride (Ni-MH) battery HHR- ...
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Panasonic KX-TG2431NZ - page 6
Introduction 6 Import ant safety instructions When using this unit, basic safety precautions should alwa ys be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read and understand all instructi ons. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleani ng. Do no ...
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Panasonic KX-TG2431NZ - page 7
Introduction 7 L Do not touch the plug with wet hands. L The AC adaptor is us ed as the main disconnect device. En sure that the AC outlet is installed near the unit and is easily accessible. Battery T o reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the b ...
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Panasonic KX-TG2431NZ - page 8
Introduction 8 part of the system or to any peripherals may void the EMC compliance of the system or the peripherals. L The unit’ s answering system only responds to Distinctive Alert cadence(s) DA1 and DA2. L Not all telephone s will respond to incoming ringi ng when connected to the extension socket. L This equipment may not provide for the eff ...
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Panasonic KX-TG2431NZ - page 9
Introduction 9 following places: Near obstacles such as hills, tunnels, u ndergrounds, near metal objects such as wire fences, etc. L Operating near 2.4 GHz electrical appliances may cause inte rference. Move away from the ele ctrical appliance s. Routine care L Wipe the outer su rface of the un it with a soft cloth. Do not us e benzine, thinne r o ...
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Panasonic KX-TG2431NZ - page 10
Preparation 10 Connections Base unit Charger (KX-TG2432NZ only) Note: L Use only the included Panasonic AC adaptor PQL V19AL. L The AC adaptor must re main connected a t all times. (It is normal for the adaptor to feel warm during use .) L The AC adaptor shoul d be connected to a vert ically oriented or floo r-mounted AC outlet. Do not connect the ...
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Panasonic KX-TG2431NZ - page 11
Preparation 11 L The unit’ s answering system will not answer incoming calls on your FaxAbili ty number . If you subscribe to an ADSL service L Please attach a noise filter (cont act your ADSL provider) to the telephone line between the ba se unit and the tele phone line jack in the event of th e following: – Noise is heard during conversati on ...
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Panasonic KX-TG2431NZ - page 12
Preparation 12 Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicato r will light, and “ Charging ” will be displayed. L “ Charge completed ” is displayed when the ba ttery has been ful ly charged. The CHARGE indicator will remain lit. Base unit Charger (K ...
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Panasonic KX-TG2431NZ - page 13
Preparation 13 Battery performance After your Panasonic battery is fully charged, you can e xpect the following performance: *1 Handset is off the base unit or charger but not in use. Note: L Battery power is consumed whenever the handset is of f the base unit or charger , even when the handset is not in use. The longer you leave the hand set off t ...
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Panasonic KX-TG2431NZ - page 14
Preparation 14 Controls and displays Controls Base unit A { LOCA TOR/INTERCOM 1 } B { LOCA TOR/INTERCOM 2 } C { LOCA TOR/INTERCOM } D { < } (Repeat) E { > } (Skip) F Antenna G Speaker H { ERASE } I { GREETING REC } (Recording) J { STOP } K { GREETING CHECK } L Display M Charg e cont acts N MIC (Micropho ne) O CHARGE indicator P VOL. (V olume) ...
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Panasonic KX-TG2431NZ - page 15
Preparation 15 Handset A Speaker B Sof t key C Headset jack D {C} (T ALK) E Naviga tor key F {s} (SP-PHONE) G { P AUSE }{ REDIAL } H Ringer indicator Message indicator I Receiver J Display K { MENU } L { OFF } M { MUTE }{ CLEAR } N { HOLD }{ INTERCO M } O Microphone P Charge cont acts Charger (KX-TG2432NZ only) A Charge cont acts B CHARGE indicator ...
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Panasonic KX-TG2431NZ - page 16
Preparation 16 Display Base unit display items *1 KX-TG2432NZ only Handset display items Sof t keys The handset features 2 soft keys. By pressing a sof t key , you can select the function disp layed directly above it. L The functions displa yed will vary depending on how you a re using the unit. L When a function do es not appear ab ove a soft key ...
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Panasonic KX-TG2431NZ - page 17
Preparation 17 Setting the date and time Set the date and time so that the unit will announce the da y and time each message was recorded by the answering system (page 42) when you pl ay back messa ges. 1 Press { MENU } . 2 Scroll to “ Date and time ” by pressing {V} or {^} , then press { > } or { Select } . 3 Enter the current day, mon th, ...
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Panasonic KX-TG2431NZ - page 18
Making/Answering Ca lls 18 Making calls 1 Lift the handset and press {C} . L “ Talk ” will be displayed. 2 Dial the phone number. 3 When finished talking, press { OFF } or place the h andset on the base unit or charger. Note: L “ Line in use ” is displayed when someone is talking on the other han dset (KX-TG2432NZ only) or another phone. T ...
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Panasonic KX-TG2431NZ - page 19
Making/Answering Calls 19 T o make a call using the redial list The last 5 ph one numbers dial led are stored in t he redial list. 1 Press { REDIAL } . L The last numb er dialled wil l be displayed. 2 Press {V} or {^} repeatedly to display the desired number. L T o delete the displayed number , press { CLEAR } . L T o exit the list, press { OFF } . ...
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Panasonic KX-TG2431NZ - page 20
Making/Answering Ca lls 20 Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG2431NZ: Press { HOLD } during an outside call. L “ Hold ” will be displaye d. L T o return to the call, press {C} or {s} . KX-TG2432NZ: 1 Press { HOLD } during an outside call. L T o transfer the call to the other ha ...
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Panasonic KX-TG2431NZ - page 21
Making/Answering Calls 21 Clarity booster This feature can improve sound cl arity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary . This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a ca ...
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Panasonic KX-TG2431NZ - page 22
Making/Answering Ca lls 22 For Call W aiting service us ers T o use Call W aiting, you must subscribe to your telephone company’ s Call W aiting service. This feature allo ws you to receive calls while you are alread y talking on the phone. If you receive a call while on the phone, you will hear a Call W aiting to ne. Press { Recall } to answer t ...
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Panasonic KX-TG2431NZ - page 23
Phonebook 23 Using the phonebook The handset phone book allows you to make calls without having to dial manuall y . Y ou can add 50 names and phon e numbers to the handset ph onebook and search for phoneboo k entries by na me. Adding items to the phonebook 1 Press { Phonebook } . 2 Press { Add } . L The display show s the number o f items in the ph ...
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Panasonic KX-TG2431NZ - page 24
Phonebook 24 Character table The dial keys can be used to ente r characters. T o enter a character , press the appropriate dial key , repeatedly if necessary . T o enter another character that is located on the same dia l key , first press { > } to move the cursor to the next sp ace. T o edit/corr ect a mist ake Press { < } or { > } to mov ...
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Panasonic KX-TG2431NZ - page 25
Phonebook 25 Editing items in the phonebook 1 Press { Phonebook } , then press { Search } . 2 Press {V} or {^} repeatedly to display the desired item. 3 Press { Edit } . 4 Edit the name if necessary. See the character table on page 24 for character entry. 5 Press { Next } . 6 Edit the phone n umber if necessary. 7 Press { Next } , then press { Save ...
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Panasonic KX-TG2431NZ - page 26
Phonebook 26 Copying phonebook items (KX-TG2432NZ only) Y ou can copy one or all of the ph onebook items of one handset to the phonebook of the other handset. Important: L Make sure the destination hand set is not in use. L Do not place your handset on the base unit or charger until copying has finished, otherwise co pying will stop. L If an outsid ...
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Panasonic KX-TG2431NZ - page 27
Caller ID Service 27 Using Caller ID service Important: L This unit is Caller ID compatible. T o use Caller ID fe atures, you must subscribe to your telephone company’s Caller ID service. For all local and nation al incoming calls, your display will show the area code (e.g. 09 for Aucklan d) or the cellular prefix (e.g. 0274 for T elecom Cellula ...
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Panasonic KX-TG2431NZ - page 28
Caller ID Service 28 Caller list Caller information for the last 50 different callers will be l ogged in the caller l ist. Y o u can use this list to return missed calls. L Caller informa tion includes phone numbers, the date and time of calls, a nd the number of times each caller called. Missed calls If a call is not answered, the unit treats the ...
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Panasonic KX-TG2431NZ - page 29
Caller ID Service 29 Editing a caller ’ s phone number before calling back Y ou can edit a phone nu mber in the cal ler list. 1 Press {V} or {^} to enter the caller list. 2 Press {V} or {^} repeatedly to display the desired item. 3 Press { Edit } . 4 Add or erase digits to the beginning of the number as necessary. L T o add a digit, press th e de ...
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Panasonic KX-TG2431NZ - page 30
Intercom Fea tures 30 Intercom Intercom cal ls can be made between a handset and the ba se unit (and b etween 2 handsets, KX-TG2432NZ only). Note: L If you have difficulty hearing the other party while using the speaker , decrease the speaker volu me. L If you receive a phone call while talking on the intercom, you will hea r 2 tones (page 35). T o ...
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Panasonic KX-TG2431NZ - page 31
Intercom Feat ures 31 For KX-TG2432NZ users Call the desired unit by selectin g the extension number , shown in the upper right of each handset’ s display . The base unit’s extension number is 0. L T o confirm the handset’s extension number ( [1] or [2] ), place th e handset on the base unit or charg er . L The base unit will display the pagi ...
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Panasonic KX-TG2431NZ - page 32
Intercom Fea tures 32 T ransferring a call (KX- TG2432NZ only) Outside calls can be transferred from one handset to the other . 1 During an outside call, press { INTERCOM } . L The call will be put on h old. 2 To page the other handset, press { handset [1] } or { hand set[2] } . 3 Wait for the paged party to answer. L The paged handset user can an ...
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Panasonic KX-TG2431NZ - page 33
Programmable Settings 33 Guide to handset programming For your reference, a chart of all programmable functio ns is printed below . Details for each item can be found on the corresponding pages. T o programme, press { MENU } , press {V} or {^} to scroll through the menu, and pr ess { > } or { Select } when the desired menu item or setting i s di ...
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Panasonic KX-TG2431NZ - page 34
Programmable Settings 34 L T o go ba ck to the previous menu , press { < } or { Back } , or press { > } or { Select } while “ (Go back) ” is displayed. Ringer settings Handset ringer volume 4 levels (high/medium/low/o ff) are available. The default setting is HIGH. 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing {V} or { ...
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Panasonic KX-TG2431NZ - page 35
Programmable Settings 35 Handset ringer tone Y ou can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. Th e default setting is “ Tone 1 ”. 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Ringer tone ” by pressing {V} or {^} , t ...
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Panasonic KX-TG2431NZ - page 36
Programmable Settings 36 Call options Auto t alk When this fe ature is turne d on, you can answer a call b y lifting the handset off the base unit or charger without pressing {C} . The default setting is OFF . 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Auto talk ” by press ...
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Panasonic KX-TG2431NZ - page 37
Programmable Settings 37 T elephone settings Recall time The recall time depe nds on your telephone exchange or host PBX. Y ou can select: “ 90ms ” (milliseconds), “ 100ms ”, “ 110ms ”, “ 250ms ”, “ 300m s ”, “ 400ms ”, “ 600ms ” (default), or “ 700ms ”. 1 Press { MENU } . 2 Scroll to “ Initial setting ” by press ...
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Panasonic KX-TG2431NZ - page 38
Programmable Settings 38 Other options Dial lock This feature prohibits ma king outside calls. The default setting is OFF . Important: L When dial lock is turned on, only phone numbers stored in the phonebo ok as emergency numb ers (numbers stored with a # at the beginning of the name ) can be d ialled using the phonebook (p age 23). W e recommend ...
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Panasonic KX-TG2431NZ - page 39
Programmable Settings 39 L Have the handset and base un it near each othe r when re-registe ring the handset. L KX-TG2432NZ onl y: Confirm the extension number of the handset which has lost the communication b y placing the h andset on the base unit or charger . If you re-register the hand set using the other handset’s extension number [1] or [2] ...
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Panasonic KX-TG2431NZ - page 40
Programmable Settings 40 Programming via direct commands Y ou can al so programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select th e desired setting. There is no need to scro ll through the un it’ s menus. Details of each feature can be found on the co ...
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Panasonic KX-TG2431NZ - page 41
Programmable Settings 41 *1 KX-TG2432NZ only Note: L If you make a mistake or enter the wrong code, press { OFF } then start again by pressing { MENU } . Recording time { 0 }{ 6 }{ 2 }{ 1 } : 1 minute { 2 } : 2 minutes { 3 } : 3 minutes { 0 } : Greeting only page 50 Remote code { 0 }{ 6 }{ 3 } Go to step 5 on page 48. pa ge 48 Time adjustment { 0 } ...
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Panasonic KX-TG2431NZ - page 42
Answering System Features 42 Answering system The unit contains an answering system which can answer and record calls for yo u when you are unavailable to a nswer the phone. For details about memory capacity , see page 46. Important: L Only 1 person can acce ss the answering system (listen to messages, record a greeting message, etc.) at a time. L ...
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Panasonic KX-TG2431NZ - page 43
Answering System Feature s 43 T o play back the greeting mess age Press { GREETING CHECK } . Erasing your greeting message Press { GREETING CHECK } , and then press { ERASE } while your greeting message is playing. L If you do not re-record your greeting message, the u nit will use a pre- recorded greeting message. Pre-recorded greeting message If ...
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Panasonic KX-TG2431NZ - page 44
Answering System Features 44 Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indi cator on the handset will flash slowly if the message alert featur e is turned on (p age 50). The base unit display will show the number of messages (old and new) recorded by the answer ...
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Panasonic KX-TG2431NZ - page 45
Answering System Feature s 45 Note: L Caller info rmation fo r the erased messages will remain in the caller list. Listening to messages us ing the handset When new messages have been recorded, “ New message ” is disp layed. 1 Press { MENU } . 2 Press { Select } at “ Message play ”. L The unit will announce the nu mber of new messages, and ...
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Panasonic KX-TG2431NZ - page 46
Answering System Features 46 Calling back (Caller ID subscribe rs only) If Caller ID information was received for the call, you can call the call er back while listening to a message. Press { Call } during playback. Note: L T o edit the n umber before calling back, press { Edit } and edit the number (page 29). Then, press { Call } , {C} , or {s} . ...
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Panasonic KX-TG2431NZ - page 47
Answering System Feature s 47 Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operati ons. Important: L In order to operate the answering system remotely , you must first set a ...
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Panasonic KX-TG2431NZ - page 48
Answering System Features 48 *1 If pushed with in the first 5 seconds of a message, the previous message will be play ed. *2 T o resume operation, enter a re mote command within 15 seconds, or the voice guidance will start. T urning on the answering system remotely If the answerin g system is off, you can turn it on remo tely . 1 Dial your phone nu ...
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Panasonic KX-TG2431NZ - page 49
Answering System Feature s 49 Ring count Y ou can change the number of times the phone rings before the unit answers calls. Y ou can select “ 2 ”, “ 3 ”, “ 4 ” (default), “ 5 ”, “ 6 ”, “ 7 ”, or “ Toll saver ”. “ Toll saver ”: The unit answers on the 2nd ring when new messa ges have been recorded, and on the 4th ri n ...
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Panasonic KX-TG2431NZ - page 50
Answering System Features 50 Caller ’ s recording time Y ou can change the maximum message recording time allotted to each call er . “ 1min ”, “ 2min ”, or “ 3min ” (default): Caller messages are limite d to 1 minute to 3 minutes. “ Greeting only ”: The unit plays the greeting message bu t does not record caller messages. 1 Press ...
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Panasonic KX-TG2431NZ - page 51
Useful Information 51 Belt clip Y ou can hang the handset on your belt or pocket using the included belt clip. T o att ach the belt cl ip T o remove the belt clip While pressing the top of the clip ( 1 ), pull the right e dge in the di rection of the arrow ( 2 ). Headset (optional) Connecting an optiona l headset to the handset allows hands-free ph ...
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Panasonic KX-TG2431NZ - page 52
Useful Information 52 W all mounting Base unit The base unit can be mounted on a wal l. 1 Connect the AC adaptor and the telephone line cord. 2 Drive the screws (not includ ed) into the wall using th e wall mount template (see be low). Connect the telephone line cord . Mount the unit, then slide it dow n. L Raise the antenna. To power outlet Fasten ...
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Panasonic KX-TG2431NZ - page 53
Useful Information 53 W all mount template for the charger 25.4 mm Charger (KX-TG2432NZ only) The charger can be wall mounted, as shown below . 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the wall mount temp late (see below). 3 Mount the charger ( 1 ). 4 Slide it down ( 2 ) and to the right ( 3 ) until it is secu ...
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Panasonic KX-TG2431NZ - page 54
Useful Information 54 Error messages If the unit detects a problem, one of the following messages wil l be displayed on the handset. *1 KX-TG2432NZ only Display message Cause & solutio n Busy L The called handset is in use. *1 L The handset you tried to copy phonebo ok items to is in use. *1 L The handset you are call ing is too far from the ba ...
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Panasonic KX-TG2431NZ - page 55
Useful Information 55 T roubleshooting General use Programmable settings Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 11 ) . L Check the connection s (page 10). L Fully charge the battery (page 12). L Clean the ch arge contacts and charge again (page 12 ). L Unplug the base unit’s ...
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Panasonic KX-TG2431NZ - page 56
Useful Information 56 Making/answering calls, Intercom Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from othe r electrical appliances. L Move closer to the base unit. L Raise the base unit ante nna. L T urn on th e clarity booster featu re (p ...
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Panasonic KX-TG2431NZ - page 57
Useful Information 57 Phonebook Caller ID Problem Cause & solution I cannot store an item in the phonebook. L Y ou cannot store an item in the phon ebook while the handset is in talk, speakerphone or intercom mode, or while liste ning to messages. L Do not p ause for over 1 minute wh ile storing. L Dial lock is turned on . T o turn it off, see ...
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Panasonic KX-TG2431NZ - page 58
Useful Information 58 Answering system Problem Cause & solution I cannot listen to messages from a remote location. L A touch tone phone is required for remo te operation. L Press the remote code correctly and press each key firmly (page 47). L The answering system is off. T urn it on (page 48). The othe r party complains that they cannot leave ...
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Panasonic KX-TG2431NZ - page 59
Useful Information 59 Battery charge Power failure Problem Cause & solution “ Recharge battery ” is displayed, 7 flashes or the handset be eps intermittently. L Fully charge the battery (page 12). “ Charge for 6h ” and 8 are displayed and the handset does not work. L The battery has been discharged. Fully charge the battery (page 12). I ...
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Panasonic KX-TG2431NZ - page 60
Useful Information 60 T echnical information Base unit Operating environ ment: 5 °C – 40 °C Frequency: 2.4 GHz – 2.48 GHz Dimensions : Approx. height 125 mm x width 140 mm x depth 13 5 mm Mass (Weight): Approx. 312 g Power consump tion: S tandby: Approx. 2.7 W Maximum: Approx. 5.0 W Power supply: AC adaptor (220–24 0 V AC, 50 Hz) Handset Op ...
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Panasonic KX-TG2431NZ - page 61
Index 61 Index A Accessories: 5 Answering calls: 19 Answering system: 42 Area code: 37 Auto talk: 19 , 36 B Backlit display: 16 Backlit handset keypad: 16 Base unit location : 8 Battery Charge: 12 Installation: 11 Performance: 13 Replacement: 13 S tren gth: 12 Belt clip: 51 C Caller ID service: 27 Caller list Calling back: 28 Editing: 29 Erasing: 2 ...
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Panasonic KX-TG2431NZ - page 62
Index 62 Ringer T one: 35 Vo l u m e : 34 Ringer off: 19 , 34 S Safety instructions: 6 Soft keys: 16 SP-phone: 18 T T echnical information: 60 T ime adjustment: 39 T oll saver: 49 T ransferring a call: 32 T roubleshooting Answering system: 58 Battery charge: 59 Caller ID: 57 General use : 55 Making/answering calls, Intercom: 56 Phonebook: 57 Power ...
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Panasonic KX-TG2431NZ - page 63
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Panasonic KX-TG2431NZ - page 64
Copyright: This material is co pyrighted by Pan asonic Communications Co ., Ltd., and may be reproduced for internal use only . All other reprodu ction, in whole o r in part, is prohibited without the written cons ent of Panasonic Commu nications Co., Ltd. © 2005 Panasonic Communica tions Co., Ltd. All Rights Reserved. Sales Dep artment: Panasonic ...
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