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Cortelco 8012 - page 1
1 OWNER’S INSTRUCTION MANUAL DECT 6 CORDLESS TELEPHONE MODEL 8012 ...
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2 Contents Important Safety Instructions ............................................................ 8 Unpacking and Installation ............................................................... 12 Features ............................................................................................ 13 T elephone Par t Identification ............... ...
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3 Ringer Settings ....................................................................................................... 26 Last Number Redial ................................................................................................ 28 Redial Book Options ...................................................................................... ...
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4 Flash ........................................................................................................................ 40 Backlight ................................................................................................................. 40 Advanced Features ......................................................................... ...
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5 Modify PIN ............................................................................................................... 49 BS (Base) Reset ...................................................................................................... 50 Handset (HS) Settings ...................................................................... 51 Alar ...
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6 T elephone Service Pr oblems ............................................................ 63 T echnical Specifications ................................................................... 64 T r oubleshooting ................................................................................ 65 T r oubleshooting (continued) .......................... ...
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Cortelco 8012 - page 7
7 THANK YOU FOR PURCHASING THE 8012 DECT 6 CORDLESS TELEPHONE W e want you to know all about your new telephone, how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual. PLEASE READ BEFORE INST ALLING AND USING YOUR NEW TELEPHONE ...
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Cortelco 8012 - page 8
8 Important Safety Instructions Always follow basic safety precautions when using your telephone to reduce the risk of fire, electrical shock and injury . 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or ...
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Cortelco 8012 - page 9
9 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons walking on it. 9. Do not overload wall outlet extension cords, as this can result in the risk of fire or electric shock. 10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous vol ...
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Cortelco 8012 - page 10
10 d. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. e. If the pro ...
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Cortelco 8012 - page 11
11 CONT AINS NICKEL-MET AL HYDRIDE BA TTER Y . BA TTER Y MUST BE RE- CYCLED OR DISPOSED OF PROPERL Y 1. Do not dispose of the batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. 2. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. ...
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12 Unpacking and Installation Box Contents The following items should be packed with your 8012. Please contact your dealer if any of them is missing. ...
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13 Features 1 . 8 G H z D E C T T e c h n o l o g y w i t h G A P C a l l D u r a t i o n D i s p l a y 5 R o w B a c k l i t D o t M a t r i x L C D ( 1 2 8 X 6 4 ) w i t h A d j u s t a b l e C o n t r a s t A l a r m C l o c k w i t h S n o o z e L i g h t e d K e y p a d O u t o f R a n g e A l a r m S p e a k e r p h o n e P I N f o r S e c u ...
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14 T elephone Par t Identification ...
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15 ...
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16 Dial/Speaker Key - Used to place or answer a call. If pressed during a call, activates the speakerphone. End Key - End a call. If pressed and held, powers off the handset Left/Right Soft Key - Performs the function indicated by the text immediately over it in the display . *Key - Press and hold to lock the keypad. Set up a conference call as des ...
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Cortelco 8012 - page 17
17 Up/CID Key - Scrolls up through list and menu options. Increases the receiver or speakerphone volume during a call. Enters the CID book as described on Page 18. Down/Phonebook Key - Scrolls down through list and menu options. Decreases the receiver or speakerphone volume during a call. Enters the phonebook as described on Page 26. Left/Int Key - ...
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Cortelco 8012 - page 18
18 Speakerphone - Speakerphone function is in use. MSG W aiting - One or more voice messages have been received. Off Hook - The line is in use. New Call - One or more calls have been received. Icons ...
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Cortelco 8012 - page 19
19 Battery - Shows battery charge level Signal - Indicates the signal strength. Blinks if the handset is too far from the base. Alarm - The alarm is activated. Keypad Lock - Keypad is locked. ...
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Cortelco 8012 - page 20
20 Installation Line and Power Connection 1. Connect the phone line cord to the telephone line jack in the base. Connect the other end of the line cord to a telephone outlet. 2. Connect the AC power adapter to the base power jack. Plug the AC power adapter into an AC outlet. ...
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Cortelco 8012 - page 21
21 Battery Installation T wo rechar geable Ni-MH AAA size batteries come with the 8012. These must be installed before use. 1. Slide the battery cover in the direction shown below and remove. 2. Install the batteries as shown below . Care must be taken to install in the correct polarity . The 8012 may be damaged if batteries ar e inser ted in incor ...
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Cortelco 8012 - page 22
22 Charging Handset The handset should be charged for 15 hours before initial use. T o char ge the handset, place it in the base. If the handset is off, it will automatically turn on. T o turn the handset of f, press until the display turns off. T o turn the handset on, press until the display turns on. If the handset is able to find a base, the di ...
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Cortelco 8012 - page 23
23 DSL Interference If the 8012 is used on a line with DSL service, it may be necessary to install a noise filter . A filter may be obtained from the DSL provider . It should by used if noise is heard during conversations or Caller ID is not functioning properly . ...
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Cortelco 8012 - page 24
24 Basic Functions Making a Call 1. Remove the handset from the base and press 2. Dial the telephone number . Making a Call - S tandby Mode 1. Enter the telephone number (up to 32 digits). Use to enter a pause. Use the Erase soft key to correct mistakes. 2. Press to dial the number . Receiving a Call When a call is received, the InUse indicator on ...
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Cortelco 8012 - page 25
25 1. If Auto Answer has been activated and the handset is in the base, lift the handset to answer the call. 2. Otherwise, press to answer . Notes : After the call is terminated, the display will show the call duration. If a polyphonic ringtone is set, the ringtone may contiue for up to 4 seconds after the call is answered at another phone. T o cha ...
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Cortelco 8012 - page 26
26 V olume Contr ol During a conversation, pressing or will adjust the handset receiver or speakerphone volume level. V olume can be adjusted in 5 steps. Message W aiting If a voice message is received, the display will show the icon and “MSG WTG ON “ T o deactivate the icon, press the key in standby mode, then press and hold the 4 key . Finall ...
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Cortelco 8012 - page 27
27 3. Press the Select soft key . 4. Press or to choose Ring Setup. 5. Press the Select soft key . 6. Press the Select soft key to choose INT Ring , or press the key to choose EXT Ring. 7. Press the Select soft key . 8. Press or to choose Melody or V olume. 9. Press the Select soft key . 10. Choose the desired ring tone (1 - 10) or desired ring vol ...
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Cortelco 8012 - page 28
28 Last Number Redial 1. Press or the Redial soft key in standby mode. The display will show the last number dialed. 2. Press to dial the number . Redial Book The 8012 can also retrieve the last 10 numbers dialed and redial them. 1. Press the Redial soft key in standby mode. 2. Press or to scroll through the list of numbers until the desired number ...
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Cortelco 8012 - page 29
29 Redial Book Options Redial Book Options allows a number to be added to the phone book or deleted from the redial book. 1. Press the Redial soft key in standby mode. 2. Press or to scroll through the list of numbers until the desired number is displayed. 3. Press the More soft key to choose the desired option. Add to PB allows the number to be ad ...
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Cortelco 8012 - page 30
30 Caller ID Functions When a call is received, the 8012 will normally display the name and number of the caller . If the caller has chosen to prevent his information from being transmitted, the display will show “Private.” If information cannot be received for some other reason, the display will show “ Out Of Ar ea. ” If a call is missed, ...
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Cortelco 8012 - page 31
31 Dial from CID Follow the steps above for reviewing Caller ID Records. When the desired number is displayed, press to dial. Add CID Number to Phone Book 1. Press the Menu soft key . 2. Using the Select soft key , choose the CID Book. 3. Use or to review the numbers. 4. When the desired number is displayed, press the Menu soft key to enter the Add ...
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Cortelco 8012 - page 32
32 Delete a CID Number 1. Press the Menu soft key . 2. Using the Select soft key , choose the CID Book. 3. Use or to review the numbers. 4. When the desired number is displayed, press the Mor e soft key . 5. Use or to choose Delete. 6. Press the Select soft key . 7. When the display shows Confirm ? , press the Del soft key . 8. A beep will sound to ...
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Cortelco 8012 - page 33
33 7. When the display shows Confirm ? , press the Del All soft key . 8. A beep will sound to confirm and the 8012 will return to standby mode. Caller ID on Call W aiting This service allows the number of a calling party to be displayed while on another call. When the number of the second caller is displayed, press the Flash soft key to answer . T ...
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Cortelco 8012 - page 34
34 Auto Answer Activating Auto Answer allows calls to be answered by simply removing the handset from the base. T o activate Auto Answer: 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key . 4. Use or to choose Auto Answer . 5. Press the Select soft key . 6. Use or to choose On/Off to enable or d ...
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Cortelco 8012 - page 35
35 Language The 8012 supports 8 languages: English, French, Spanish, German, Italian, Dutch, Polish, and T raditional Chinese. T o select a language: 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key . 4. Use or to choose Language. 5. Press the Select soft key . 6. Use or to scroll through the l ...
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Cortelco 8012 - page 36
36 Handset Name The 8012 handset can be given a name. This is useful if more than one handset is registered to a base. T o set the handset name: 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key . 4. Use or to choose HS Name. 5. Press the Select soft key . 6. Enter the name (up to 12 characters) ...
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Cortelco 8012 - page 37
37 Range Alarm Normally a beep will sound whenever the handset moves out of range of the base. This feature may be enabled or disabled. 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key . 4. Use or to choose T one Setup. 5. Press the Select soft key . 6. Use or to choose On/Off to enable or disa ...
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Cortelco 8012 - page 38
38 Paging The handset can be paged from the base. This is useful to locate a lost handset. T o Page press the key on the base. All handsets registered to the base will ring for approximately 60 seconds. T o S top Paging press the key again or press any key on the handset. Note: Pressing the key for more than 5 seconds will put the base into registr ...
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Cortelco 8012 - page 39
39 5. Press the Select soft key . 6. Press or to select the desired dial mode (T one/Pulse) . 7. Press the Save soft key . 8. A beep will sound to confirm. Handsfree/Speakerphone During a call, the speakerphone may be activated. T o Activate Handsfr ee press . The will appear in the display . T o Deactivate Handsfr ee press again. The will disappea ...
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Cortelco 8012 - page 40
40 Flash The Flash key sends a timed line break. This signal is used to activate some special services such as call waiting. The services available will depend on the telephone company . T o send a flash, press the Flash soft key while the phone is active. The display will show R . Backlight In standby mode, press to toggle the backlight. ...
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Cortelco 8012 - page 41
41 Advanced Features Menu Navigation 1. Press the Menu soft key . 2. Press or repeatedly to scroll through menu options. 3. Press the Select soft key to select a menu. 4. Repeat scrolling and selecting if necessary . Press the Back soft key from any menu to return to the previous screen. S tandby Mode Press to return to standby mode. The 8012 will ...
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Cortelco 8012 - page 42
42 Phone Book Character Map Characters are entered by pressing the keypad. The chart below shows the charac- ters that are generated by repeatedly pressing the keys. K e y 0 s pc 0 ? & / . , ! 1 1 @ _ + - " ( ) % 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w ...
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Cortelco 8012 - page 43
43 Adding a Phone Book Entry 1. Press the Menu soft key . 2. Press to choose Phonebook. 3. Press the Select soft key to choose New . 4. The display shows “Name ?” . Enter the name using the keypad. 5. Press the Next soft key . 6. Enter the name and press the Next soft key . 7. The display shows “Number ?” . Enter the number (up to 20 digits ...
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Cortelco 8012 - page 44
44 V iewing a Phone Book Entr y 1. In standby mode, press . 2. Press or repeatedly until the desired entry is displayed. Dialing from a Phone Book Entry After viewing the desired number as described above, press or the Dial soft key . Editing a Phone Book Entry 1. Press the Menu soft key . 2. Press to choose Phonebook. 3. Press the Select soft key ...
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Cortelco 8012 - page 45
45 7. Press the Select soft key . 8. Edit the entry using the Erase soft key as needed. 9. Press the Next soft key to save. 10. Use or to select the ring tone (1 - 10). 11. Press the Save soft key . Deleting a Phone Book Entry 1. Press the Menu soft key . 2. Press to choose Phonebook. 3. Press the Select soft key . 4. Press or to choose Delete. 5. ...
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Cortelco 8012 - page 46
46 Deleting all Phone Book Entries 1. Press the Menu soft key . 2. Press to choose Phonebook. 3. Press the Select soft key . 4. Press or to choose Delete All. 5. Press the Select soft key . 6. Press the Select soft key . The display shows “Confirm ?” 8. Press the Del All soft key to delete. Press Cancel to exit. Pause A pause provides a delay o ...
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Cortelco 8012 - page 47
47 Base (BS) Settings T erminate HS (Handset) This allows a handset registration to be deleted from the base. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press the Select soft key again to select the T ermnate HS menu . The display shows “PIN ?” 5. Enter the PIN Code. The default is 0000. 6. ...
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Cortelco 8012 - page 48
48 Change Flash Time Note: The default flash time is correct for almost all phone systems used in North America. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press or to choose the Flash Time menu. 5. Press the Select soft key . 6. The display will show the current setting. 7. Press or to select ...
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Cortelco 8012 - page 49
49 Modify PIN The default PIN is 0000. If security is a concern, this can be changed. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press or to choose the Modify PIN menu. 5. Press the Select soft key . The display shows “PIN ?” 6. Enter the current PIN Code. 7. Press the Next soft key . If th ...
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Cortelco 8012 - page 50
50 BS (Base) Reset This will restore all settings to factory default. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press or to choose the BS Reset menu. 5. Press the Select soft key . The display shows “PIN ?” 6. Enter the PIN Code. 7. Press the Reset soft key . If the PIN is correct, all bas ...
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Cortelco 8012 - page 51
51 Handset (HS) Settings Alarm 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the Select soft key to choose the Alarm menu. The display will show the current alarm time. 5. Press or to select On/Off. 6. Press the Select soft key . 7. If the alarm is activated, enter the alarm time in HH:MM fo ...
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Cortelco 8012 - page 52
52 Notes: When the alarm sounds, press any key on the keypad to silence it. T o disable snooze, press when the alarm sounds. Audio Setup Use this option to adjust the volume of the receiver or speaker . 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press to choose the Audio Setup menu. 5. Press th ...
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Cortelco 8012 - page 53
53 Key T one Whenever a key is pressed, the 8012 acknowledges it with a key tone. If silent operation is desired, this feature may be disabled. 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the or to choose the T one Setup menu. 5. Press the Select soft key . 6. Press the Select soft key aga ...
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Cortelco 8012 - page 54
54 LCD Contrast The display contrast may be adjusted to provide better visability . 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the or repeatedly to choose LCD Contrast . 5. Press the Select soft key . 6. Press the or repeatedly to choose the desired contrast level. Seven- teen levels are ...
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Cortelco 8012 - page 55
55 Base Selection The handset may be registered to multiple bases. 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the or repeatedly to choose Select Base menu. 5. Press the Select soft key . 6. Press the or to choose the desired base. 7. Press the Select soft key to confirm . A warning tone w ...
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Cortelco 8012 - page 56
56 Date and Time Format 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press or to choose Date & Time menu. 5. Press the Select soft key . 6. Press or to choose Date Format or Time Format . 7. Press the Select soft key . 8. Press or to select the Date Format ( DD-MM/MM-DD ) or the Time Format ( ...
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Cortelco 8012 - page 57
57 Setting Date and Time 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press or to choose Date & Time menu. 5. Press the Select soft key . 6. Press or to choose Set Date or Set Time menu. 7. Press the Select soft key . 8. Enter the current Time/Date with the keypad. Time must be entered in 24 ...
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Cortelco 8012 - page 58
58 HS Reset Resetting the handset will restore all hanset features to their factory default values except LCD Contrast. 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press or to choose the HS Reset menu. 5. Press the Select soft key . A prompt for the PIN will appear . 6. Enter the PIN Code. The d ...
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Cortelco 8012 - page 59
59 Registration The hanset ships from the factory registered as Number 1. Up to 5 handsets can be registered with one base. This allows a line to be shared among multiple handsets. Before changing the handset registration, press the key on the base for approxi- mately 5 seconds. Then perform the following steps. 1. Press the Menu soft key . 2. Pres ...
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Cortelco 8012 - page 60
60 Multiple Handset Operation If more than one handset is registered to a base, internal calls can be made between handsets and external calls may be transferred between handsets. Internal Calling 1. Press . The display will show a list of available handsets. 2. Enter the number of the handset to be called. 3. If the handset number is valid, the ca ...
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Cortelco 8012 - page 61
61 Note: If an external call arrives during an internal call, the display will show the Caller ID information. T o answer the external call, first press to end the internal call. Then, press to answer the external call . Call T ransfer An external call may be transferred between handsets registered to the same base. 1. During an external call, pres ...
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Cortelco 8012 - page 62
62 3-W ay Confer ence Call A conference call may be extablished between two handsets and one external caller . 1. During an external call, press . 2. Enter the number of the handset to add to the conference call. 3. Press to answer the call. 4. Press at the calling handset to establish the conference. 5. Press at either of the internal handsets to ...
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Cortelco 8012 - page 63
63 Maintenance Information T reat your telephone equipment with care for trouble-free performance. A void dropping the handset. Carefully place the handset in the base after use. A void putting near heating appliances and devices that generate electrical noise (for example, motors and florescent lamps). Clean your telephone equipment with a damp cl ...
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Cortelco 8012 - page 64
64 T echnical Specifications F r e q u e n c y R a n g e 1 . 8 8 ~ 1 . 9 0 G H z C h a n n e l s 1 2 0 D u p l e x C h a n n e l s C a r r i e r P o w e r < 2 5 0 m W M o d u l a t i o n G F S K F r e q u e n c y S t a b i l i t y < ± 5 0 K h z C h a r g i n g T i m e 1 5 h o u r s A m b i e n t T e m p e r a t u r e 1 5 ° C ~ 3 5 ° C H u ...
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Cortelco 8012 - page 65
65 T r oubleshooting Phone Does Not Operate 1. Power adapter is disconnected. 2. Line cord is disconnected at telephone outlet or at telephone. T est the tele- phone in a different wall jack. If it works, the first jack may be defective. 3 . Batteries are discharged. 4. Batteries are improperly installed. Blank Screen 1 . Batteries are discharged. ...
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Cortelco 8012 - page 66
66 T r oubleshooting (continued) Callers Ar e Not Displayed on Scr een 1. V erify that you have subscribed to the appropriate service (Caller ID and Call W aiting Caller ID) from your telephone company . If you only subscribed to Caller ID service the unit will not display call waiting caller ID information. 2. Check if your answering machine is se ...
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Cortelco 8012 - page 67
67 T elephone Repair DO NOT A TTEMPT T O REP AIR THIS PRODUCT YOURSELF . T elephones manu- factured by COR TELCO must be returned to us for repair . Y ou can return your telephone to COR TELCO for repair or replacement in accordance with our LIMITED W ARRANTY . COR TELCO warrants THIS PRODUCT against defects in material and workmanship in accordanc ...
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Cortelco 8012 - page 68
68 OUT -OF-W ARRANTY REP AIR W e will repair this product for a nominal fee after the LIMITED W ARRANTY has expired if you send it to us in a complete and undamaged condition. The repaired unit will be shipped to you C.O.D., freight collect. RETURN-FOR-REP AIR P ACKAGING If you ar e r eturning a unit to us for r epair , package it car efully , pr e ...
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Cortelco 8012 - page 69
69 FCC I nformation Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Numb ...
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Cortelco 8012 - page 70
70 INST ALLA TION This model telephone must be connected to the telephone company lines through a modular jack. The required USOC for the modular jack is RJ11C for desk mounting and RJ11W for wall mounting. The USOC number is printed on the label on the bottom of your telephone. HEARING-AID COMP A TIBILITY The handset on your telephone will work wi ...
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Cortelco 8012 - page 71
71 L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or, at its option, repla ...
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Cortelco 8012 - page 72
72 PURCHASE OF THE PRODUCT . COR TELCO ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL, INCIDENT AL OR CONSEQUENTIAL DAMAGES. THIS W ARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MA Y HA VE OTHER RIGHTS WHICH V AR Y FROM ST A TE T O ST A TE. SOME ST A TES DO NOT ALLOW THE EXCLUSION OR LIMIT A TION OF SPECIAL, INCIDENT AL OR CONSEQUENTIAL DAMAGES OR LI ...
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