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Manual Panasonic AW‑HE60HE

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  • Panasonic AW‑HE60HE - page 1

    VQT4M09 PN0712MS0 -FJ Printed in Japan ENGLISH Before operating this product, please read the instructions carefully and save this manual for future use. Installation Instructions provided Operating Instructions <Basics> HD Integrated Camera Model No. AW‑HE60HN Model No. AW‑HE60SN Model No. AW‑HE60HE Model No. AW‑HE60SE   How ...

  • Panasonic AW‑HE60HE - page 2

    2 ENGLISH p  How to open the operating instruction manual PDF files Discontinue installation if the installation screen of the software opens as a result of inserting the CD-ROM. When [INDEX.pdf] on the CD-ROM is opened, a list of the operating instruction manuals will be displa yed. Click on the document name of the man ual to be opened. p  ...

  • Panasonic AW‑HE60HE - page 3

    3 T rademarks and registered trademarks p  Microsoft ® , Windows ® , Windows ® 7, Internet Explorer ® , ActiveX ® and DirectX ® are either registered trademarks or trademarks of Microsoft Cor poration in the United States and other countries. p  Intel ® and Intel ® Core TM are trademarks or registered trademarks of Intel Cor poration ...

  • Panasonic AW‑HE60HE - page 4

    4 Contents Installation Instructions Operating Instructions Read this first! ..................................................................5 Installation precautions ...................................................6 How to install and connect the unit ................................8 When using the WV -Q105 (optional accessor y) ..........1 ...

  • Panasonic AW‑HE60HE - page 5

    5 Installation Instructions indicates saf ety information. W ARNING: T o prev ent injur y , this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. CA UTION: This camera intended f or use only with the Mount Brac ket enclosed with the unit and P anasonic Direct Ceiling Mount Brac ket, WV -Q105 ...

  • Panasonic AW‑HE60HE - page 6

    6 Installation precautions P anasonic does not accept any responsibility f or accident or damage during installation if procedure in this manual is not f ollowed. T o installation personnel Read the “Installation Instr uctions” thoroughly and then perform the operation correctly and saf ely . Also , alwa ys read the “Read this first!” (page ...

  • Panasonic AW‑HE60HE - page 7

    7 Installation Instructions Installation precautions (continued) Be absolutely sure to use the supplied brac kets and screws to install the camera. p  Do not mount the unit by emplo ying any methods other than those specified. p  Do not remodel the mounting brac ket or mounting screws provided with the unit. Before installation, al ways di ...

  • Panasonic AW‑HE60HE - page 8

    8 Ho w to install and connect the unit Be absolutely sure to read thr ough the “Read this fir st!” (pa ge 5) and “Installation precautions” (pages 6 to 7). The procedure given here is f or the kind of installation where the unit is suspended from an ov erhead surf ace, but the same steps are f ollowed f or a stand-alone installation. If the ...

  • Panasonic AW‑HE60HE - page 9

    9 Installation Instructions How to install and connect the unit (continued) 2 Mount the mount brac ket onto the installation surface. p  Use the brac ket mounting screws (M4, bind-head: 10 mm long) supplied with the unit. p  F or proper clamping torque, securely attach the screws using the specified tools . Screw diameter Clamping torqu ...

  • Panasonic AW‑HE60HE - page 10

    10 How to install and connect the unit (continued) 4 Mount the unit. p  Align the position of the hole f or checking the positioning with the status displa y lamp. p  Align the holes on the camera main unit used to inser t the bottom panel with the protrusions on the mount brack et used f or inser ting the camera, push the brack et and cam ...

  • Panasonic AW‑HE60HE - page 11

    11 Installation Instructions How to install and connect the unit (continued) 6 Connect the rear panel connector s. Anchor the A C adaptor cable in place using the cable clamp . Cable clamp Strap part LAN cable LAN cable Interface cable Interface cable Video output cable Coaxial cab les A C adaptor cable A C adaptor cable [A W -HE60H] [A W -HE ...

  • Panasonic AW‑HE60HE - page 12

    12 How to install and connect the unit (continued) p w When using the WV -Q105 (optional accessory) It is recommended that you pro vide an inspection opening or other such space for access purposes in the area near where the equipment is installed in order to f acilitate installation and the wir ing connections work. Bef ore mounting the mount brac ...

  • Panasonic AW‑HE60HE - page 13

    13 Installation Instructions How to install and connect the unit (continued) When installing the unit on a wall (installation example) 1 Before proceeding, fashion an L-shaped mounting fixture, and attach the fixture securel y to the wall where the unit will be installed. IMPORT ANT p  Bef ore installing the unit, check that the surf ace o ...

  • Panasonic AW‑HE60HE - page 14

    14 Changing the direction of the nameplate When the unit is mounted on the ceiling, its nameplate will be upside down. The direction of the unit’ s nameplate can be changed. 1 Push in the par t indicated by the arr ow , and pull out the nameplate. 2 Chang e the direction of the nameplate. 3 Push the nameplate back into place. ...

  • Panasonic AW‑HE60HE - page 15

    15 Installation Instructions Remo ving the camera 1 T urn off the circuit breaker and power . 2 Remove the cable co ver . p  Remov e the screw (M3) f or the cable co ver used to secure the cov er . p  Push the tab par ts of the cov er to disengage the cover . 3 Disconnect the cables. Disconnect the power cab le, video cab le, and ...

  • Panasonic AW‑HE60HE - page 16

    16 Stand-alone installation (when the mount brac ket is going to be used) The same steps are f ollowed as f or the kind of installation where the unit is suspended from an ov erhead surface (pages 8 to 11). 1 Check the mounting space. p  As with installing the unit suspended from an ov erhead surface , carefully check the space where the unit ...

  • Panasonic AW‑HE60HE - page 17

    17 Installation Instructions Stand-alone installation (when the mount bracket is going to be used) (continued) 5 Check the mounting. 6 Connect the rear panel connectors. LAN cable LAN cable Interface cable Interface cable Video output cable Coaxial cables A C adaptor cable A C adaptor cable [A W -HE60H] [A W -HE60S] Square hole (one at eit ...

  • Panasonic AW‑HE60HE - page 18

    18 Stand-alone installation (when the mount brac ket is not going to be used) p w When installing the unit on a desktop Place the unit flat on the surface. p  Install the unit in a stab le location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit’ s image ...

  • Panasonic AW‑HE60HE - page 19

    19 Installation Instructions Connections p w Connections with an HD monitor HD monitor HDMI signal (A W -HE60H only), SDI signal (A W -HE60S only) or HD analog component signal HD Integrated Camera A W -HE60 Wireless remote controller (optional accessory) Up to four units can be oper ated using one remote control. ...

  • Panasonic AW‑HE60HE - page 20

    20 Connections (continued) p w Connections with a controller (A W -RP655 or A W -RP555) Y PB PR V IN OUT LAN cable (straight cable) Pan-tilt head/ camera control signals HD Integrated Camera A W -HE60 Multi Hybrid Control P anel A W -RP555 HDMI/SDI video signal A C Adapter A W -PS550 Accessory AC adaptor Monitor Multi-Function Controller A W -RP655 ...

  • Panasonic AW‑HE60HE - page 21

    21 Installation Instructions Connections (continued) p w System example 1 (Serial contr ol) Y PB PR V IN OUT Accessory A C adaptor HD Integrated Camera A W -HE60S HD Integrated Camera* A W -HE60S SDI video signal Switcher Monitor 1 Monitor 2 Monitor Monitor Pan-tilt head and camera control signal (LAN cable (straight cable) System T ALL Y A C Ad ...

  • Panasonic AW‑HE60HE - page 22

    22 Connections (continued) p w System example 2 (IP contr ol) Accessory A C adaptor Accessory A C adaptor Accessory A C adaptor HD Integrated Camera A W -HE60S HD Integrated Camera* A W -HE60S Genlock signal generator SDI video signal Switching hub LAN cable (straight cable) Compact Live Switcher A W -HS50 Monitor 1 Monitor 2 Monitor Monitor LAN ca ...

  • Panasonic AW‑HE60HE - page 23

    23 Installation Instructions Appearance Unit: mm (inch) R80 (R3-5/32) 160 (6-5/16) 85 (3-11/32) 80 (3-5/32) 72 (2-13/16) 166 (6-9/16) 3 (1/8) 55 (2-3/16) 123 (4-13/16) 175 (6-7/8) A W -HE60H A W -HE60S ...

  • Panasonic AW‑HE60HE - page 24

    24 indicates saf ety information. CA UTION RI S K OF EL EC TR I C SH O CK D O N O T O PE N CA UTION: T O REDUCE THE RISK OF ELECTRIC SHOCK, DO NO T REMOVE CO VER (OR BA CK). NO USER SER VICEABLE P ARTS INSIDE. REFER TO SER VICING T O QU ALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended ...

  • Panasonic AW‑HE60HE - page 25

    25 Operating Instructions indicates saf ety information. This de vice complies with par t 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) This de vice may not cause harmful interference , and (2) this device m ust accept any interf erence received, including interf erence that may cause undesired operation. FCC No ...

  • Panasonic AW‑HE60HE - page 26

    26 indicates saf ety information. W ARNING: This equipment must be ear thed. T o ensure safe operation, the three-pin plug must be inser ted only into a standard three-pin power point which is eff ectively ear thed through the normal household wiring. Extension cords used with the equipment must hav e three cores and be correctly wired to provide c ...

  • Panasonic AW‑HE60HE - page 27

    27 Operating Instructions EMC NO TICE FOR THE PURCHASER/USER OF THE APP ARA TUS 1. Applicable standar ds and operating envir onment The apparatus is compliant with: • standards EN55103-1 and EN55103-2 2009, and • electromagnetic environment E4. In a residential, commercial, light industr ial and urban outdoors environment, this product ma y ...

  • Panasonic AW‑HE60HE - page 28

    28 FOR U .K. ONL Y This appliance is supplied with a moulded three pin mains plug f or your saf ety and conv enience. A 13 amp fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 13 amps and that it is approv ed by AST A or BSI to BS1362. Check f or the AST A mar k  or the BSI ...

  • Panasonic AW‑HE60HE - page 29

    29 Operating Instructions Bef ore use p w Over view p  This unit is a compact full HD camera integr ated with a pan-tilt head and f eatur ing a 1/3-type full HD MOS sensor and digital signal processor (DSP). p  In addition to its optical 18  zoom lens , the unit comes with a 10  digital zoom to achie ve high-quality shooting that ov ...

  • Panasonic AW‑HE60HE - page 30

    30 Bef ore use (continued) IMPOR T ANT p  Failure to pr ovide the required per sonal computer en vironment ma y slow down the delineation of the images on the screen, make it impossible for the web bro wser to work and cause other kinds of prob lems. p  When using Microsoft ® Windows ® 7, ref er to the “Notes on Windows ® 7” (page 105 ...

  • Panasonic AW‑HE60HE - page 31

    31 Operating Instructions Characteristics Multiple number of f ormats suppor ted p  A multiple number of output f ormats including 1080i/720p with 59.94 Hz/50 Hz are suppor ted. The 29.97 Hz/25 Hz outputs are also suppor ted in the 1080i output format. p  By using VIDEO OUT signals, HD f ormat signals and SD f or mat signals can be output ...

  • Panasonic AW‑HE60HE - page 32

    32 Contr oller suppor ted p  A W -RP655 p  A W -RP555 p  A W -RP50 p It may be necessary to upgrade the version of the controller in or der to support the unit. Consult with your dealer . w When connecting the A W -RP655 p  The camera menus that are oper ated using the LCD panel on the A W -RP655 cannot be used.  Use the camera me ...

  • Panasonic AW‑HE60HE - page 33

    33 Operating Instructions Operating precautions Shoot under the proper lighting conditions. T o produce pictures with eye-pleasing colors , shoot under the proper lighting conditions. The pictures ma y not appear with their proper colors when shooting under fluorescent lights. Select the proper lighting as required. T o ensure a stable performan ...

  • Panasonic AW‑HE60HE - page 34

    34 Operating precautions (continued) T urn off the power before connecting or disconnecting the cables. Alwa ys be sure to turn off the power bef ore connecting or disconnecting the cables . Handle the unit carefully . Do not drop the unit or subject it to strong impact or vibration. Doing so ma y cause the unit to malfunction. When the unit is not ...

  • Panasonic AW‑HE60HE - page 35

    35 Operating Instructions Concerning the wireless remote contr ol (optional accessory) This unit can be operated by remote contr ol using a wireless remote control (model n umber: A W-RM50G) purc hased separately . Check out the f ollowing points bef ore using the wireless remote control. Consult your dealer concerning the pur chase of a wireles ...

  • Panasonic AW‑HE60HE - page 36

    36 P ar ts and their functions p w Camera unit <Rear panel (A W -HE60H)> <Rear panel (A W -HE60S)> <Bottom panel> 1 Mount brac ket for installation surface (supplied accessory) Mount this brac ket onto the installation surf ace, and then attach the camera main unit to the brac ket. 2 Dr op-prevention wire Pull out the wire from th ...

  • Panasonic AW‑HE60HE - page 37

    37 Operating Instructions P ar ts and their functions (continued) 9 LAN connector f or IP control [LAN A CT/LINK] This LAN connector (RJ45) is connected when e xercising IP control ov er the unit from an external de vice. Use a cable with the f ollowing specifications f or the connection to the LAN connector : When connecting through a hub: LAN ...

  • Panasonic AW‑HE60HE - page 38

    38 P ar ts and their functions (continued) p w Wireless remote controller (optional accessory) 1 ON/ST ANDBY b utton Each time this is pressed f or 2 seconds, operation s witches between tur ning on the unit’ s pow er and establishing the standb y status. p  When operation is transf erred to the standby mode: The current pan-tilt position is s ...

  • Panasonic AW‑HE60HE - page 39

    39 Operating Instructions P ar ts and their functions (continued) 9 PRESET/LIMIT button This is used to register the settings in the preset memories or set or release the limiters. When a preset memor y call button is pressed while the PRESET/LIMIT button is held do wn, the information on the unit’ s current direction and other settings is reg ...

  • Panasonic AW‑HE60HE - page 40

    40 Setting the remote contr ol IDs The wireless remote control (optional accessor y) is capable of operating up to f our units. IDs are used to set which units are selected when the [CAM1], [CAM2], [CAM3] and [CAM4] buttons on the wireless remote control hav e been pressed. p  When operating a multiple n umber of these units using wireless remot ...

  • Panasonic AW‑HE60HE - page 41

    41 Operating Instructions Netw ork settings p w Installing the software Be absolutely sure to read through the “Readme.txt” on the CD-ROM supplied with the unit first bef ore attempting to install the software . p  This is necessary only when using a personal computer running Windo ws. Software pro vided on the CD-ROM p  Easy IP Setup ...

  • Panasonic AW‑HE60HE - page 42

    42 Netw ork settings (continued) 1 Star t the Easy IP Setup Software . 2 Press the [ Search ] b utton. 3 Click the MA C address/IP address of the camera to be set, and clic k the [ Network setting ] button. p  When a DHCP server is being used, the IP address allocated to the unit can be check ed by clicking the [ Search ] b utton of the ...

  • Panasonic AW‑HE60HE - page 43

    43 Operating Instructions T r oub leshooting p q Operation Symptom Cause and remedial action Reference pages No power p  Is the A C adaptor securely connected to the A C outlet? ––– p  If the power plug of the A C adaptor connected pr operly? ––– p  If the unit is connected to the controller , has it been connected properl y ...

  • Panasonic AW‑HE60HE - page 44

    44 Symptom Cause and remedial action Reference pages The adjustment of the slowest speed at which the camera is to start panning and tilting fails to be completed for the A W -RP655 or A W -RP555 Do not attempt to adjust the slowest speed at which the camera is to start panning and tilting since this adjustment does not need to be undertaken when t ...

  • Panasonic AW‑HE60HE - page 45

    45 Operating Instructions Symptom Cause and remedial action Reference pages No access is possible from the web br owser p  Has the same IP address setting been used f or another device? Is there a lack of consistenc y between the address set and the network subnet at the installation destination?  [When the personal computer is connected t ...

  • Panasonic AW‑HE60HE - page 46

    46 T r oubleshooting (continued) Symptom Cause and remedial action Reference pages The settings on the web setting screen are not updated or display ed properly p  The unit’ s ports may be filtered b y the firewall or other function of the anti-virus software.  Change the HTTP por t number of the unit to a port number which will not be filt ...

  • Panasonic AW‑HE60HE - page 47

    47 Operating Instructions p q Video Symptom Cause and remedial action Reference pages No pictures are display ed or the pictures are disturbed p  Has the unit been connected properl y to the other connected devices? P .19 to 22 p  If the system is configured in such a wa y that the picture is also switched when the unit to be operated is s ...

  • Panasonic AW‑HE60HE - page 48

    48 Symptom Cause and remedial action Reference pages No images are output in the 1080/59.94p format p  Is the model A W -HE60S being used?  1080/59.94p video signals cannot be used with the model A W -HE60S. Use the model AW -HE60H instead. ––– p  Has “59.94p” been selected as the Format setting?  Select the F or mat setting a ...

  • Panasonic AW‑HE60HE - page 49

    49 Operating Instructions T r oubleshooting (continued) Symptom Cause and remedial action Reference pages When the flash is fired during shooting, only the top or bottom of the screen becomes lighter p  With a MOS image sensor , the shooting timing differ s slightly between the top left and bottom right of the screen. This means that when the ...

  • Panasonic AW‑HE60HE - page 50

    50 p q IP videos Symptom Cause and remedial action Reference pages No images are display ed p  Has the plug-in viewer software been installed?  Install the plug-in view er software. P .41 p  Is the DirectX version 9.0c or abo ve?  Check the DirectX v ersion by taking the f ollowing steps: 1 F rom the Start menu of the personal computer ...

  • Panasonic AW‑HE60HE - page 51

    51 Operating Instructions T r oubleshooting (continued) Symptom Cause and remedial action Reference pages The images are not refreshed satisfactorily or they are not displa yed p  Follow the steps belo w to delete the temporary Internet files (Cache). [When using Windows] 1 In Internet Explorer , select [T ools]  [Internet Options]. 2 Clic ...

  • Panasonic AW‑HE60HE - page 52

    52 T r oubleshooting (continued) Symptom Cause and remedial action Reference pages When multiple web bro wsers have been started up and H.264 images are display ed, multiple camera images will be display ed in sequence in each web br owser . p  This troub le may occur with certain combinations of the PC display adapter and driver used.  If th ...

  • Panasonic AW‑HE60HE - page 53

    53 Operating Instructions p q W eb settings Depending on the OS installed on the personal computer , the f ollowing ma y occur . F ollow the instructions below when the f ollowing has occurred. By perf or ming the f ollowing solutions, other applications and the security le vel ma y not be affected. [When using Windows] The “Information bar” ...

  • Panasonic AW‑HE60HE - page 54

    54 [When using Mac OS X] Symptom Cause and remedial action Reference pages When the unit’ s IP address is input into Safari, the bro wser closes p  In Safari, select [Safari]  [Block P op-Up Windows], and then remove its c heck mark. ––– T r oubleshooting (continued) ...

  • Panasonic AW‑HE60HE - page 55

    55 Operating Instructions Specifications P ower requirements: DC 12 V (A C adaptor provided) Current consumption: 1.3 A (A W -HE60H) 1.4 A (A W -HE60S) indicates saf ety information. p w GENERAL Ambient operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Storage temperature: –20 °C to 50 °C (–4 °F to 122 °F) Allowable humidity ran ...

  • Panasonic AW‑HE60HE - page 56

    56 Specifications (continued) p w FUNCTIONS AND PERFORMANCE [Camera unit] Imaging sensors: 1/3-type Full-HD MOS Lens: Motor ized 18  zoom, F1.6 to F2.8 (f=4.7 mm to 84.6 mm; 35 mm equivalent: 36.9 mm to 664.5 mm) Focus: Switching between auto and manual Focus distance: Entire zooming range: 1.0 m (3.28 ft) Wide end: 30 cm (0.98 ft) Color separat ...

  • Panasonic AW‑HE60HE - page 57

    57 Operating Instructions Specifications (continued) [Network] Network: 10BASE-T/100BASE-TX, RJ45 connector Image resolution: H.264 *1 V GA (640  480), QVGA (320  240) Max. 30 fps JPEG V GA (640  480), QVGA (320  240) Max. 30 fps *1: These resolutions can only be used in Windows. Image compression system: H.264 Image quality: T ransm ...

  • Panasonic AW‑HE60HE - page 58

    58 未更新 p x A A C Adapter (Option) ................................................... 19, 20 A C adaptor (Supplied) ................................................ 31, 49 A C adaptor cable ........................................................ 11, 16 A W -CA20T6G ....................................................... 19, 20, 31 A W -HS50 ...

  • Panasonic AW‑HE60HE - page 59

    59 Memo ...

  • Panasonic AW‑HE60HE - page 60

    Web Site: http://panasonic.net © Panasonic Corporation 2012 Information on Disposal f or Users of W aste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with gener al household waste. For proper treatment, rec ...

Manufacturer Panasonic Category Security camera

Documents that we receive from a manufacturer of a Panasonic AW‑HE60HE can be divided into several groups. They are, among others:
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- AW‑HE60HE manuals
- Panasonic product data sheets
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- or energy labels Panasonic AW‑HE60HE
All of them are important, but the most important information from the point of view of use of the device are in the user manual Panasonic AW‑HE60HE.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Panasonic AW‑HE60HE, service manual, brief instructions and user manuals Panasonic AW‑HE60HE. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Panasonic AW‑HE60HE.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Panasonic AW‑HE60HE by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Panasonic AW‑HE60HE.

A complete Panasonic manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Panasonic AW‑HE60HE - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Panasonic AW‑HE60HE, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Panasonic AW‑HE60HE, that we can find in the current document
3. Tips how to use the basic functions of the device Panasonic AW‑HE60HE - which should help us in our first steps of using Panasonic AW‑HE60HE
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Panasonic AW‑HE60HE
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Panasonic AW‑HE60HE in a specific country, if it was not possible to solve the problem on our own.

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