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Toto MS990CG - page 1
NEOREST 600 MS990CG Instruction Manual ✲ Thank you for your recent purchase of the TOT O Neorest. Please read the enclosed information to ensure the safe use of your product. Important Safety Instructions .......... Operational Instructions .................. T ips for Using the NEOREST 600 .... Performance Features .................... Parts and ...
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Toto MS990CG - page 2
2 Important Safety Instructions When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING T o reduce the risk of electrocution: 1. Do not use while bathing. 2. Do not place or store products where it can fall or be pulled into ...
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Toto MS990CG - page 3
3 T o reduce the risk of burns, electrocution, fire or injury to persons: 1. Close supervision is necessary when this product is used by , on, or near children or invalids. 2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer . 3. Never operate this product if it has a ...
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Toto MS990CG - page 4
4 T o reduce the risk of burns, electrocution, fire or injury to persons: 17. Always use the NEOREST at a room temperature of 32°F (freezing temperature) or above to prevent frozen pipes and hoses. ● Frozen water pipes will cause the toilet and the pipes to break resulting in water leakage. Refer to Page 38 for instructions on how to prevent fro ...
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Toto MS990CG - page 5
5 Operational Instructions Always follow these precautions to ensure the safe use of your product. Do not wipe the toilet unit or seat with a dry cloth or toilet paper . ● Use of a dry cloth or toilet paper to wipe the toilet bowl, seat or lid will scratch the surface. Refer to Page 29 for instructions on how to care for your W ashlet. Do not exp ...
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Toto MS990CG - page 6
6 T ips for Using the NEOREST 600 Protect the environment and reduce the use of water and electricity . Keeping the lid closed will help maintain the warmth of the toilet seat. Set the timer so that it shuts off the toilet seat heater each day at the same time to save energy . The shutoff time can be set for 3, 6 and 9 hours. See page 23. Use the A ...
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Toto MS990CG - page 7
7 Introduction Performance Features W ashing Functions Page Rear cleansing Soft rear cleansing Front cleansing ● The Pulsating wash alternates cycles strong and soft sprays of water approximately 70 times per second for a very thorough rear wash. ● The soft wash and Front features provide a soft, yet thorough, whirling flow of water . 13 W ash ...
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Toto MS990CG - page 8
8 Energy Saving Features Page Timer ON/OFF ● Conserve energy by pre-setting the timer to turn off the toilet seat heater for the same time period each day .(Can be set for 3, 6 or 9 hour periods of time). 23, 24 Auto ON/OFF ● The unit memorizes the time of day at which the toilet is least used and automatically reduces the toilet seat temperatu ...
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Toto MS990CG - page 9
9 Parts and Features Introduction Bottom of Main Unit ...
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Toto MS990CG - page 10
10 ❈ Remote Controller Cover Closed ● The main control buttons have imprints for vision-impaired users. a digital “ping” will sound off while the main unit is receiving signals from the remote controller . The control buttons have been treated with an anti-bacterial finish. Anti- bacterial Cover Open ...
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Toto MS990CG - page 11
11 Before Using the NEOREST 600 Introduction Remote Control Display Preparation Insert batteries into the remote controller . ➀ Remove the remote controller from its wall hanger . ● Grasp the remote controller at each side and pull straight up. ➁ Open the battery cover on the back of the remote controller . ➂ Insert 2 AA batteries into the ...
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Toto MS990CG - page 12
12 Insert the plug into the wall outlet. ● Connect the power cord to a 120V (60 Hz) GFCI protected power outlet. Open the water shutoff valve. ● Use the wrench provided or a flat head screwdriver to open the water shutoff valve. Check the [Main Unit Display]. ● Is the “POWER” light on the Main Unit display ON? If the light is not ON, push ...
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Toto MS990CG - page 13
13 How to Use the NEOREST 600 Operation W ash When you stand at a distance of approximately 1 foot from the front of the toilet, the lid will automatically open. (Auto OPEN/CLOSE, see page 17, 18) Sit on Seat ● Functions become available when toilet seat sensor is activated ● In preparation for wash, water is released from wand ● Deodorizer s ...
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Toto MS990CG - page 14
14 Move away from the toilet Flush by using the flush button on the remote control. Close the seat and lid by using the button on the remote control. Dryer ● ● The deodorizer is automatically shut off after 1 minute. (Auto flush, see page 21). (Auto open/close, see page 17, 18). ● The seat sensor detects when a person sits on the seat. ● Th ...
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Toto MS990CG - page 15
15 For Best Results Operation Adjusting the T emperature ● Use the remote controller to adjust the water temperature, toilet seat temperature, or dryer heat to the desired setting. 1 Open the Remote Controller Cover . 2 Adjust the temperature ● Adjust the temperature setting for the water and toilet seat by pushing the a n d buttons. T o turn o ...
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Toto MS990CG - page 16
16 Deodorizing 1 Sit on the toilet seat The deodorizer funciton automatically starts ● The “DEODORIZER” light on the main unit display lights up. 2 Move away from the toilet seat The deodorizer function automatically stops after 1 minute. ● The "DEODORIZER" light on the main unit display goes out. ...
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Toto MS990CG - page 17
17 Opening and Closing the T oilet Seat and Lid ● The toilet seat and lid can be opened and closed by pushing the desired button on the remote controller . There are 2 settings for opening and closing the toilet seat and lid. The remote controlled setting and the auto setting. Remote Controlled Opening/Closing of T oilet Seat and Lid Push the des ...
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Toto MS990CG - page 18
18 ● When the motion detection sensor fails to detect motion, the "sensor" light on the Main Unit Display will go out. 2 Depending upon the height and position of the user , the motion detection sensor may not be able to detect movement. In this case, use the remote controller to push Remote Control button for OPEN/CLOSE toilet seat and ...
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Toto MS990CG - page 19
19 T o turn off the Auto OPEN/CLOSE function Push the desired button on the remote controller Push the Auto OPEN/CLOSE button on the remote controller to stop the Auto OPEN/CLOSE. ● The Auto “OPEN/CLOSE" will disappear from the remote control display . ● T o turn the Auto Seat and Lid “OPEN/CLOSE” on again, repeat this operation. ● ...
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Toto MS990CG - page 20
20 Flushing W ater ● The toilet can be flushed by pushing the flush button on the remote controller . There are 2 settings for flushing water . The remote controlled setting and the auto setting. Remote Controlled Flushing 1 Push the flush button on the remote controller . The toilet bowl is flushed. 1.6 Gallons per Flush (6 LPF) If the remote co ...
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Toto MS990CG - page 21
21 2, 3 When finished, move away from the toilet (more than one foot). After 3 seconds the toilet will automatically flush ● When the motion detection sensor does not detect motion near the toilet, the sensor light located on the main unit control goes out. 2 The default setting for the Auto flush is ON. 3 ● The auto flush will not function if ...
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Toto MS990CG - page 22
22 When finished, move away from the toilet (more than one foot). After 3 seconds the toilet will automatically flush ● When the sensor does not detect motion near the toilet, the motion detection sensor light located on the main unit control goes out. ● Light flush only activates when sensor detects someone standing in front of unit for 6 seco ...
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Toto MS990CG - page 23
23 Operation Using the Energy Saver Feature - “TIMER ON/OFF” Y ou can set your Neorest to turn off the seat heater to save energy by pressing the “TIMER ON/OFF” button. The heater turns off for 3, 6 or 9 hours to save energy . Each day afterwards, the NEOREST automatically goes into Energy Saver mode at the same time. Open the remote contro ...
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Toto MS990CG - page 24
24 * Example When you want to save energy for 6 hours between 0:00 a.m. and 6:00 a.m. (while your family is sleeping), press the “T imer” button at midnight. ● The energy saving starts automatically at the same time and duration on every following day . ● When the toilet seat is occupied during energy saving mode, the seat heater temporaril ...
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Toto MS990CG - page 25
25 Operation Using the Energy Saver - “AUTO ON/OFF” The Neorest can be set to remember the times of day that you normally use the toilet, and will automatically lower the temperature of the toilet seat to save energy when you do not expect to use the toilet. Open the remote control cover and press the “AUTO ON/OFF” button. ● “AUTO” ap ...
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Toto MS990CG - page 26
26 Precaution concerning the Energy Saver: ● It takes the Neorest two or three days to establish during which time periods the toilet is not used often. During that time, the energy-saving mode will go into effect gradually . When replacing the batteries of the remote control: ● The energy-saving settings will disappear and must be re-entered. ...
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Toto MS990CG - page 27
27 Shutting Off the Energy Saver Feature - “AUTO ON/OFF” Open the cover of the remote control, and press the Energy Saver button. ● “AUTO” disappears from the remote control display . ● The main unit accepts the operation, and a beep sounds. ● The green “Power” lamp on the main unit lights. ● If you sit on the seat when it is in ...
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Toto MS990CG - page 28
28 If Y ou Are Using the “TIMER ON/OFF” and the “AUTO ON/OFF” Features at the Same Time Open the cover of the remote control, and press the “TIMER ON/OFF” button when you want to begin saving energy . Note: For more details, see “TIMER ON/OFF” on page 23. Next, press the ‘AUTO ON/OFF” button. (See note.) ● When you are using b ...
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Toto MS990CG - page 29
29 Caring for your NEOREST 600 Before Cleaning the Neorest Each component can be disassembled for a thorough cleaning. Caution! Be sure to turn off the Auto Lid OPEN/CLOSE and Auto Flush buttons before cleaning the unit. Maintenance ...
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Toto MS990CG - page 30
30 Daily Care and Maintenance Cleaning the main unit, toilet seat and lid. Wipe the components with a soft damp cloth. ● Wet and wring out a soft cloth for wiping the surface of the components. 1, 2 Cleaning very dirty components. ● Wet a soft cloth with diluted dish detergent and wipe down the component surfaces. ● Then wipe off the detergen ...
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Toto MS990CG - page 31
31 Maintenance Thorough Cleaning of the Product Cleaning the main unit, toilet seat and lid. Remove the lid. ● Open the lid at a 90° angle, grasp with both hands and lift straight up. ● Each component can be disassembled for a thorough cleaning. Remove the toilet seat ● Open the toilet seat at a 90° angle, grasp with both hands and lift str ...
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Toto MS990CG - page 32
32 Reattach the toilet seat ● Grasp the toilet seat with both hands, making sure to keep the blue line on the seat cord straight. ● Insert the toilet seat straight into the seat pins. ● Lower the toilet seat. ✲ Be careful not to get the seat cord twisted when installing the toilet seat. ✲ Do not install the seat at an angle or use force w ...
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Toto MS990CG - page 33
33 Maintenance Cleaning the deodorizer filter . (Filter should be cleaned once a month.) Remove the deodorizer filter . ● Pull the filter (gray) forward. ● Follow the steps below to remove dust from the filter . Clean the deodorizer filter ● Brush the dust off of the filter surface with a small brush, such as a toothbrush. Reinstall the deodo ...
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Toto MS990CG - page 34
34 Other Care and Maintenance Cleaning and inspecting the power plug. Remove the power plug. ● Grasp plug (never the cord) and pull straight out. ● Check the power plug once a month to make sure that it is in proper working condition. Clean the power plug ● Remove any dirt and dust that has collected on the plug prongs with a dry cloth. Inser ...
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Toto MS990CG - page 35
35 Maintenance Remove the water supply filter ● Remove the filter cover with the wrench. ● The filter will come out with the filter cover . Clean the filter Reinstall the water supply filter ● Reassemble the water shutoff valve unit and tighten the filter cover with the wrench ● Remove the filter and clean the mesh by running it under water ...
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Toto MS990CG - page 36
36 Cleaning the wand. Extend the wand. ● The wand can be cleaned without spraying warm water . Clean the wand. ● Wipe the wand clean with a soft damp cloth. ✲ Do not apply force when pushing or pulling the wand as this may damage the mechanism. Store the wand. ● Push the "W and Cleaning" button again. The wand comes out. ● The w ...
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Toto MS990CG - page 37
37 Maintenance Cleaning the toilet bowl. ● The toilet bowl can easily be cleaned while flushing with water . Perform routine cleaning of the toilet bowl. ✲ Be careful not to get toilet bowl cleaner on the plastic components. Clean the toilet bowl with toilet bowl cleaner before pushing the "Rinse Cycle" button. ● After using toilet ...
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Toto MS990CG - page 38
38 Preventing Damage Due to Frozen W ater Pipes How to Prevent Damage (Pipe Drain Method) Caution! Before performing the pipe drain method turn OFF the "Auto OPEN/CLOSE" button and the "Auto Flush" buttons and keep the toilet bowl seat and cover in the lowered position. During cold months, or when there is a risk of frozen water ...
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Toto MS990CG - page 39
39 T roubleshooting T roubleshooting W ARNING If water leakage occurs, close the water shutoff valve and turn off the water . Always perform the following Please check the following before calling for service. Performance Completely fails to operate Is there a power outage or is the circuit breaker out? Is the "Power" light on the main un ...
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Toto MS990CG - page 40
40 Rear W ash · Front W ash (Continued) Is the water temperature setting button OFF or set too low? If the "Rear W ash", "Soft Wash" or "Front wash" button are pushed, the water spray automatically stops after 5 minutes. Is the toilet seat sensor working properly? When the toilet seat sensor is enabled, a small amount ...
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Toto MS990CG - page 41
41 T roubleshooting Deodorizer Problem Possible Cause Solution Refer to the toilet seat sensor instructions on page 44. Clean the deodorizer filter . (See page 33.) — The deodorizer is not working. Is the toilet seat sensor working properly? Is the deodorizer filter dirty? In the following situations, the toilet seat sensor detects motion and act ...
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Toto MS990CG - page 42
42 Auto OPEN/CLOSE Problem Possible Cause Solution Push the "Auto" function of the seat and lid OPEN/CLOSE on the remote controller to turn it ON. (See page 17, 18.) Stand facing the toilet. (See page 17, 18.) Make sure that the sensors are not covered as this will prevent the infrared light from projecting. Remove any dust or water drops ...
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Toto MS990CG - page 43
43 T roubleshooting Remote Controller Problem Possible Cause Solution Replace the batteries (See page 1 1.) Reinsert the batteries in the correct position.(See page 1 1.) Remove any objects that may be covering the transmitter . Remove any dirt or water that may have settled on the transmitter . Refer to the toilet seat sensor instructions on page ...
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Toto MS990CG - page 44
44 T oilet Seat Sensor Problem Possible Cause Solution Make sure that the sensors are not covered, as this will prevent the infrared light from projecting. (See page 14.) Remove any dirt or water that is on the toilet seat sensor . Change your position on the toilet seat or raise the clothing you are wearing to allow the sensor to detect bare skin. ...
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Toto MS990CG - page 45
45 T roubleshooting Other Problem Possible Cause Solution Make sure that the water shutoff valve is open enough to allow proper flow of water . Clean the water supply filter . (See page 34.) — Make sure that the water shutoff valve is open enough to allow proper flow of water . W ait until the water supply is restored. — — T ighten the bolts ...
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Toto MS990CG - page 46
46 Specifications Item Contents Power 120 V AC, 60 Hz Power Usage 1288 W Average Power Consumption per Hour 20 Wh Flush V olume 1.6 Gallons per Flush (6.0 LPF) with alternate 1.2 Gallon light flush (4.5 LPF) Cord Length 3 feet Flush T ype "Cyclone" Siphon jet Bowl Style Elongated W ashlet Rear 9-14.5 oz/m (270-430 mL/min) (29 PSI max pres ...
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Toto MS990CG - page 47
Three Y ear Limited W arranty 1) TOT O USA, Inc (“TOTO”) warrants its products to be free from manufacturing defects under normal use and service for a period of three (3) years from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER. TOT O’s obligations under this warranty are limited to repair or replacement, at ...
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Toto MS990CG - page 48
1 155 Southern Road Morrow , GA 30260 (770) 282 8686 For your safety , be sure to inspect your Neorest 600 occasionally . ● Is the power plug abnormally hot? ● Is the power plug covered with dust? ● Is the outlet loose? ● Is your Neorest 600 operating differently than usual? * In case anything is abnormal, contact TOT O USA to prevent a fir ...
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