Manual InFocus LP280

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  • InFocus LP280 - page 1

    LP 280/290 ™ USER’S GUIDE 5166dividers.qxd 5/1/01 3:10 PM Page 2 ...

  • InFocus LP280 - page 2

    Copyri ght © 2001 by InFoc us Corpor ation W ilsonvi lle, Oregon. All rights r es erved. ...

  • InFocus LP280 - page 3

    FCC W arn ing This equipment has been tested and fo und to comply with the l i mits for a Clas s A digital device, pur suant to part 15 of the FCC Rule s. These l imits ar e designed t o provide reasonab le protection agains t harmfu l interfe rence when the equipm ent is oper ated in a co mm ercial enviro nmen t. This e quip ment g ener ates, us e ...

  • InFocus LP280 - page 4

    Declar ation of C onformity Manufacturer: InFocus Corpor ation 27700B SW Pa rkway A ve. W ilsonville, Or egon 9707 0 USA European Office: Olym pia 1, NL-12 13 NS Hilve rsum, T he Netherla nds W e d eclare un der ou r sol e responsib ility t hat th e LP28 0 and LP29 0 projectors con- form to the foll o wing di rectives and norms : EMC Dir ective 89/ ...

  • InFocus LP280 - page 5

    i T ABLE OF CONTENTS Safety Ins tructio ns iii Introd uction 1 Image Resol ution 1 Compatibili ty 2 Unpacking the Projecto r 2 Usage Guidelines 5 If You Need Assistance 5 Warranty 6 Setting up the Projector 7 Connecting a Computer 9 Conne cti ng a Vid eo Play er 11 Powering up the Projector and Adjusting the Image 13 Turning Off the Projector 14 Us ...

  • InFocus LP280 - page 6

    ii Ta b l e o f C o n t e n t s Append ix 39 Spe cifica tio ns 3 9 Accessories 40 Port able a nd La ptop A ctiv ati on Char t 42 Using Video M irroring with a PowerBook Com puter 47 Projected Image Size 48 Index 49 ...

  • InFocus LP280 - page 7

    iii SAFETY INST RUCTION S Please read and follow all safety i nstructions provided BEFORE using your new projector . Failure to comply with safety instruc- tions may resu lt in fire, el ectrical shock, or personal injury and may damage or im pair protection pr ovided by equipment. Plea se save all sa fety ins truct ion s. Safety Defi nitio ns: • ...

  • InFocus LP280 - page 8

    iv Safe ty Inst ruction s • Caut ion: Don’ t set liquid s on th e projector . Spil led liquids m ay dama ge your pr oject or . • Caut ion: Don’t place the projector on a h ot surface or in dir ect sunlight. • Caut ion: Do not drop the pr oj ector . T ransport the projector in an InF ocus-appr oved case; see page 41 for a list of ca ses. I ...

  • InFocus LP280 - page 9

    1 INTR ODUCTION The InFocus ® LP280™ and LP29 0™ mult imedia pr ojectors ar e specifically design ed for multipurpose use. They are easy to con- nect, easy to use, eas y to transport, and eas y to maintain. The LP280 h as nati v e SVGA 800x600 r esolutio n, the L P290 has XGA 1024x768 resolution. The user in terfaces of th e two products ar e ...

  • InFocus LP280 - page 10

    2 Intr oduction Compati bility The projector is compatible with a wide variety of computers and video devices, includ ing: • IBM-com patibl e computers, inclu ding laptops, up to 1280x10 24 res o l u ti o n . • App le ® Macintosh ® and Pow erBook ® computers up to 1280 x1024 r esoluti on. • Most stan dard VCRs, DVD playe rs, camcorders and ...

  • InFocus LP280 - page 11

    3 F IGURE 1 Shipping box contents 1. Pr ojector + le ns ca p 6. Compu ter ca ble 2. Soft carry case 7. PS/2 mous e cable 3. Use r’ s Guide , Quic k Star t card, and CD 8. USB mou se cable 4. Remot e cont rol 9. S-Vi deo ca ble 5. P ower cord* 10. Audi o/Video cable *addition al country-dependant po wer cor ds ma y be included 1 2 3 4 5* 6 7 9 8 1 ...

  • InFocus LP280 - page 12

    4 Intr oduction F IGURE 2 Front view of projector F IGURE 3 Rear view of projector key pa d zoom ring focus rin g foot r elease IR sensor conn ector s security lock power cord connector foot r elease dust filters adjus tab le foot lamp door IR sensor ...

  • InFocus LP280 - page 13

    5 Usag e Guidelines • Do not loo k directly into the projection lens when the projector is turned on. The bright light may harm your eyes. • Do not block the grills on the projector . Restricting the air flow can cause it to over heat and turn off. If this happens, you must wait a minute before attempting to turn it back on. • Handle the proj ...

  • InFocus LP280 - page 14

    6 Intr oduction W arranty This pro d uct is backed by a limited two-year warran ty . The details of the wa rranty are printed at the back of this manua l. An extended warranty plan may be pur chased from your InFocus dealer , a ny time during th e original tw o year warranty period . Refer to page 41 fo r the part number . When sending your project ...

  • InFocus LP280 - page 15

    7 SETTING UP THE PR OJECTOR 1 Place the pr o jector on a flat s urface. • The pr ojector must be within 6 feet (1.8 m ) of your power source and your computer . • If you want to project fr om behi nd a translucent screen, set up the pr o jector behind your scr een. See “Rear” on page 25 to r everse the image. • If you are installing the p ...

  • InFocus LP280 - page 16

    8 Setti ng up the Proj ector NO TE : Bef o re you continue , mak e sure the p rojector and all other equipment is turned o f f. If you’ re connecting a computer , mak e sure the distance betw een it and the pr ojector is 6 f eet or less . F IGURE 5 Connector panel NO TE: If you are connecting an older Macintosh computer that does not have a 15-pi ...

  • InFocus LP280 - page 17

    9 Connecting a Computer NO TE: Many laptop computers do not automatically turn on their external video por t when a sec- ondar y disp lay device such as a pr ojector is connected. Ref er to your computer manual for the command that activates the exter- nal video por t. Activation com- mands for some l apto p comp uter s are listed in the Appendix o ...

  • InFocus LP280 - page 18

    10 Setti ng up the Proj ector Do you want to c ontrol the comp uter’ s mouse from the p rojector’ s rem ot e ? If y our computer ha s a PS/2 connecto r , use the PS/2 mouse cabl e. 1 Plug the green end of the PS/2 mouse cable into the mouse connector on your computer . 2 Plug the black end of the PS/2 mouse cable into the “PS2/ RS- 232” co ...

  • InFocus LP280 - page 19

    11 Connec ting a Video Pla y er If your video device (VCR, DVD pl ayer , video camera) uses a ro und, one-pr o ng composite video connector, use the composite audio/video (A/V) cable pr ovided. The end with 2 connectors attaches to the projector , the other end attaches to th e video device. • If your video device uses a r oun d, four -pr o ng S- ...

  • InFocus LP280 - page 20

    12 Setti ng up the Proj ector 3 Plug the A/V cabl e’s white connector into the left “audio out” connector on your video device. Plug the cable’s r ed con nec- tor into the right “audio out” connector on the video device. 4 Plug the blue end of the A/V cable into the “Audio in” co n- nector on the projector . CA U TI O N: Y our video ...

  • InFocus LP280 - page 21

    13 P o wering up the Pr ojector NO TE : Alwa ys use the pow er cor d that shipped with the pr ojector . 1 Remove the lens c ap. 2 Plug the power cord into the back of the projector, then plug it into your electrical outlet. A surg e-pro tected po wer strip is re commended. • The LED on the top of the pr ojector (Figure 1 1 on page 18) lights or a ...

  • InFocus LP280 - page 22

    14 Setti ng up the Proj ector T urning Off the Pr ojector T o turn off the projector , press the Power button. A dialog box appears, asking f or confirmation. Press the Power button again to turn the lam p off. The fans cont inue to run for a minute, then the pro jector shuts off. If y ou w an t to tu rn the la mp bac k o n, y ou mus t a llo w 90 s ...

  • InFocus LP280 - page 23

    15 USING THE PROJECTOR This section d escribes how to use and mak e adjustm ents to the pro jector . It also provides a r eferen ce to the keypad and r emote buttons and the opti ons available f rom the on-scr een menus. Basic Imag e Adjustment 1 Make sure you have powered up your equipment in the right or der (page 13). 2 If the image doesn’t di ...

  • InFocus LP280 - page 24

    16 Usin g the Projector The projector is equipped with a self-locking, qu ick-release feet and buttons. T o raise the projector: 1 Raise the pro j ector to the height you want, then pr es s and hold the foot release buttons. Release the buttons to lock the feet into position (F igure 9). 2 If necessary , ro tate the feet to adjust the angle of the ...

  • InFocus LP280 - page 25

    17 Using the Remote Cont rol T o control the computer ’s mouse from the pr ojector ’s re m ote, you must connect the USB or PS/2 mouse cables to the computer and the pr o jector . See page 10 for details. Point the remote contr ol at the projection scr een or at the front or rea r o f the pr ojector (not at the computer). The range for opti- mu ...

  • InFocus LP280 - page 26

    18 Usin g the Projector Using the K eypad and R emote Buttons While the menus are dis played, the Ke y s t o n e and Vo l u m e button s on the keypad and the a rrow buttons on th e r e mote act as menu navigation and adjustmen t buttons and the Sou r ce/Selec t button on th e ke ypad and the Selec t butt on on the remote act as selectio n butt ons ...

  • InFocus LP280 - page 27

    19 Vo l u m e Press the V ol ume buttons to a djust the volum e. Arro w but tons Use these buttons to n avigate through and make adjustm ents to the on-scr een menus. See “Using the On-Scr een Menus” on page 21 for detai ls. Ke y s t o n e Use this feature to adjust the image vertically a nd make a squarer imag e. 1 Pres s the K eysto ne up arr ...

  • InFocus LP280 - page 28

    20 Usin g the Projector Bla ck (r emot e only) Press this button to display a black screen. Eff ect (r emote only ) Press this button to invoke the presentation effect. The default eff ect is magn ify . Y ou can sel ect among freeze, black, mute, and 16:9. See pa ge 26 for details. T o use the magnify effect, pr ess Effect, then pr ess the up or ri ...

  • InFocus LP280 - page 29

    21 Using the On-Scr een Menus The pr ojector has menus th at allow you to ma ke image adju st- ments an d change a variety of set tings. NO TE: Some me nu items may be gray ed out (dimmed) at cer tain times. This indicates the item is not applicable to y our setup or th e item is not enabled until another selection is made . T o open the on-screen ...

  • InFocus LP280 - page 30

    22 Usin g the Projector Basic Menu F IGURE 14 Basic menu Contra st The contrast contro ls the degree of differ ence between the lightes t and darkest parts of the picture. Adjusting the co ntrast changes the amount of black and white i n the image. 1 Use the up and down arrows to highligh t Contrast, press Source/Select , use the left and right arr ...

  • InFocus LP280 - page 31

    23 Ke y s t o n e This option helps to keep the image squar e as the angle of projec- tion is changed . Use this feature to adjust the image vertica lly and make a s quarer image. See page 19 for details on keystone adjustm ent s. 1 Press the down button to highl ight Keyston e, then press Source/Select . U se the left and right arrows to adjust th ...

  • InFocus LP280 - page 32

    24 Usin g the Projector Setup me nu F IGURE 15 Setup and Picture menus Picture menu • Screen Aspect : The default is 4: 3. Click 16: 9 if you ar e watching videos in widescr e en format. Highlight Scr een Aspect, press Source/Select , use the up and down arrows to highlight you r selection, press Source/Select , then press the left arrow to retur ...

  • InFocus LP280 - page 33

    25 System menu T urn the features in the System m enu on and off by highlighting them and pr essing Source/Select . A checkmark in the box indi- cates the featur e is on; an empty box means the featur e is off . F IGURE 16 Syst em menu • Ceiling : Thi s turns the ima ge upside down for ceiling-moun ted projection. • Rear : This re verses the im ...

  • InFocus LP280 - page 34

    26 Usin g the Projector Langua ge men u Y ou can display the on-screen menus in Engli sh, German, Span- ish, Fr ench, Ita lian, Dut ch, Norwe g ian , Por tugu ese, Japane se, Chinese, or Simplified Chinese. Highlig ht the desired language, then pres s Source/Select . The menus redra w immediately . F IGURE 17 Language menu Effec t menu This menu al ...

  • InFocus LP280 - page 35

    27 Ser vice menu F IGURE 19 Service m enu • Fa ct or y r es e t : This resets all optio ns to the original factory s et- tings. Highlig ht it, then press Source/Select . A confirmation dial og box appea rs. Press Sour ce/Sele ct to r es et, pr ess the right arrow button to highligh t No, then press Sour ce /Select if you don’ t want a reset. ? ...

  • InFocus LP280 - page 36

    28 Usin g the Projector User logo menu This menu al lows you to dis play a blan k blue or black sc re en instead of the default InFocus scr een when no source is detected. Highlight the desired color , press Source/Select , then press the left arrow to r e turn to the previous menu. F IGURE 20 Userlogo me nu ...

  • InFocus LP280 - page 37

    29 MAINTENAN CE & T R OUBLES H OOTING This section d escribes how to: • clean the lens • clean the air intake d ust filters • r eplace the pr o jection lamp • r eplace the batteries in the remote • use the security lock featur e • tr oubleshoot the projector Cleaning the Len s Follow these steps to clean the projection lens: 1 Apply ...

  • InFocus LP280 - page 38

    30 Mainte nance & T roubles hooting F IGURE 21 Removing the filter doors 3 Remove the filter doors and clean th em using a vacuum cleaner on low p ower . 4 Replace the filter doors and tighten the screws. F IGURE 22 Replacing the filter doors ...

  • InFocus LP280 - page 39

    31 Replacing the Pr ojection Lamp WA R N I N G : T o avoi d burns , allow the p rojector to c o ol for at least 60 minutes before you replace the lamp. Ne ver extract the lamp housing while the pr ojec- tor is oper ating. The lamp hour tim er in the Service Info menu counts the number of hours the lamp has been in use. When the timer r eaches 2000 ...

  • InFocus LP280 - page 40

    32 Mainte nance & T roubles hooting F IGURE 24 Remo ving the lamp ho using 5 Install the n ew lamp hous ing and tight en the screws. WA R NI NG : Do not dro p the lamp module or touc h the glass bulb! The glass may shatter and cause injur y. 6 Plug in the power cord and pr ess the Power button to turn the projector back on . 7 T o reset the lam ...

  • InFocus LP280 - page 41

    33 F IGURE 25 Replacing the batteries in the remote 5 Slide the two tabs on the battery door into posi tion, press the release tab and push the door into the r e mote to re-install the door . Using the Security Lock The proje ctor has a security connector for us e with a PC Guardian Cable Lock System (Figu re 26). See “Optional Accessories ” on ...

  • InFocus LP280 - page 42

    34 Mainte nance & T roubles hooting T roubles hoo ting LEDs The Alarm LE D on top of the projector ( Figure 1 1 on page 18) will alert you to cer tain proble ms. • A solid red Alarm LED m eans it is time to chang e the lamp. See page 31 . • A blinking red Alarm LED m eans the projector is overheat- ing. T u rn off the pr o jector and allow ...

  • InFocus LP280 - page 43

    35 Prob l em: On ly the star t-up sc r een displays • V erify that the cables ar e connected correctly . See page 9 for connection procedur es. • Make sur e th at the cables do not have any bent pins. • V erify that the proper input sour ce is con nected. See “Source/ Select (keypa d only) or Computer and V ideo (remote o n ly)” on page 1 ...

  • InFocus LP280 - page 44

    36 Mainte nance & T roubles hooting Pr oblem: Image is too wide or narr o w for sc reen • Adjust the zoom or p ro jec tor pl acement. • Adjust the w idth of the image. See page 2 4. Pr oblem: Ima ge is out o f focu s • T urn the projection lens to focus the im age. • Make sur e the pr ojection scr een is at least 3. 6 feet (1 m) fr om t ...

  • InFocus LP280 - page 45

    37 The most current troubleshooting info rmation can be foun d in the Service and Support section of our website at http://www .infocus.com/ser vice . Y ou’ll also fi nd a T ech nical Library , F AQs, and support contacts including a technical sup- port e-mail form. Befor e calling your dealer or InFocus T echnical Support for assis- tance, pleas ...

  • InFocus LP280 - page 46

    38 Mainte nance & T roubles hooting ...

  • InFocus LP280 - page 47

    39 APPENDIX Specific ations The pr o jector must be operated an d stor ed within the tempera- ture and humidity ra nges specified. Te m p e r a t u r e Opera ti ng 41 to 95 ° F (5 to 35 ° C) at sea lev el 41 to 86 ° F (5 to 30 ° C) at 10,0 00 feet Non-o perati ng -4 to 140 ° F (-20 to 60 ° C) Altit ude Operating 0 to 10,000 f eet (3 ,048 mete ...

  • InFocus LP280 - page 48

    40 Appendix Accessor ies NO TE: Use o nly I nFocu s- appro ved accessories . Other products have not been tested with the pr ojector . Standa rd Ac cessories (shi p with th e projector) P a r t Number Quick Star t card 801967 User ’ s Gu ide 80146 9 Soft Cas e 420074 Ship ping Box (with pack aging ) 42007 1 Compu ter Cab le 6 ft (1.8 m ) 420017 A ...

  • InFocus LP280 - page 49

    41 NO TE: Y ou can purchas e these items by contacting your dealer or InF ocus Catalo g Sales at 1-800-660-0024. Optional Accessories Shipping Case (A T A approv ed) CA-A T A-004 Samsonite T ra vel Case CA-WHL-002 Delux e Carr y Case C A-C132 Ceiling Mount Kit SP-CEI L-LMP2 Macintosh Adaptor SP- MA CA DPT GyroMouse RF Remot e (US, Me xico, Canada, ...

  • InFocus LP280 - page 50

    42 Appendix P or table an d Laptop Activa tion Char t NO TE: Visit our w ebsite at www .infocus .com f or the most current activation char t. It is located in the T e chnical Librar y in the Ser vice and Suppor t section. Many laptop compu ters do not autom atically turn on their exter- nal video port when a pr ojector is connected. Activation com- ...

  • InFocus LP280 - page 51

    43 Bond w ell LCD or CR T optio ns after bootup reb oo t fo r L CD or C R T options t o appear Chaplet* * setup scr een setup scr een FN-F6 FN-F6 FN-F4 FN-F4 Chembook FN-F6 FN- F6 Commax Ctrl-Alt-#6 Ctrl-Alt-#5 Compaq* ** Ctrl-Alt-< Ctrl-Alt- > FN-F4 FN-F4 automatic automatic mode/? (for setup opt ion) mode/? (for setup op tion) Compuadd* ** ...

  • InFocus LP280 - page 52

    44 Appendix Gatewa y FN- F3 FN-F1/FN-F1 again simul- taneous FN-F3 FN-F1 Grid* ** FN-F2, choose a uto or simu ltaneous FN-F2 Ctrl-Alt-T ab Ctrl-Alt-T ab Hitachi FN-F7 FN-F7 Honeywell F N-F10 FN- F10 Hyundai setup scr een option setup screen option IBM 97 0* automa tic warm rebo ot IBM Thin kPad** reboot, enter setup m enu FN-F2 FN- F7, s ele ct ch ...

  • InFocus LP280 - page 53

    45 Micro Express * auto mati c w arm reboot Micron FN-F 2 FN- F2 Mic rosla te* aut oma tic war m reb oot Mitsub ishi SW2 On-O ff-Off-Off SW2 Off-O n-On-On NCR setup screen option setup sc reen option NEC* ** setup scr een option setup scr een option CR T at th e DOS pr ompt LCD at the DOS prom pt FN-F3 FN-F3 Oliv etti* automatic auto matic FN-O/* F ...

  • InFocus LP280 - page 54

    46 Appendix * These man ufactur ers ha ve mod els that automati cally send video to the extern al CR T port when some typ e of displa y device i s attached. ** These man ufactur ers offer mo re than one k ey command depen d- ing on the co mputer mode l. W yse softwar e driven softwar e drive n Zenith** FN- F10 FN-F10 FN-F2 FN-F2 FN-F1 FN-F1 Zeos** ...

  • InFocus LP280 - page 55

    47 Using Video Mi rr oring with a P ow erBook Computer When you turn video mi rroring (called SimulS can in newer Pow- erBooks—see below) on, the pr ojector displays the same informa- tion that appears on your PowerBook’s built-in screen. When video mirroring is off, the pr oj ector acts like a separate dis play . T o turn on video mirroring fo ...

  • InFocus LP280 - page 56

    48 Appendix Pr o jected I mag e Size NO TE: Use the gr aph and table to help you determine pro jected image s izes. F IGURE 27 Proje cted ima ge size NO TE: Visit our w ebsite at www.inf ocus .com f o r an interactive image s ize calculator . It is located in the T ec hnical Librar y in the Ser vice and Suppor t s ection. 50 100 150 200 250 5 10 0 ...

  • InFocus LP280 - page 57

    49 IND EX Numeri cs 16 by 9 forma t 26 A access ories, ord ering 40, 41 acti vati on co mma nds f or lap top com - puters 42 adjust ing brightness 22 colo r 22 contr ast 22 height of projector 15 image pos ition 24 image w idth 24 keystone 23 adjustin g the im age 24 altit ude limits 39 assistan ce. See Techni cal Supp ort B Basic menu 22 brightnes ...

  • InFocus LP280 - page 58

    50 Inde x F Factory reset 27 focusin g the i mage 15 Freeze 26 H Hide OSD 25 I IBM-comp atible co mputers comp atibil ity 2 connecting 9 image adj usting 13 , 15 colors d o n’t ma tch computer’s 36 focusin g 15 freezing 26 has lines or spots 36 not centered 35 not displ ayed 34 out of focus 36 quality 35– 36 resolutio n 1 reverse d 36 size 7 ...

  • InFocus LP280 - page 59

    51 P Picture menu 24 Plug and Pl ay 25 PNP En able 25 position, a djusting 24 powe r cord connecting 13 orderin g 40 power saving mode 25 power up se quence 13 , 35 PS/2 mo use 10 R Rear projec tion 25 remote contro l replacing the batter i es 32 using 17, 18 replacing projection lamp module 31 Reset 23 resetting the lamp timer 27 resetting the pro ...

  • InFocus LP280 - page 60

    52 Inde x ...

  • InFocus LP280 - page 61

    LIMITED W AR RANTY InF ocus- Branded Pr oduct s InFocus Corporation (“InFocus”) w arrants that the InF oc us-branded pr oduct (“Product”) pur chased fr om InFocus or an I n Focus r eseller will conform to the m anufact ur ers specifica t ions and be fr ee fr om defects i n mate rial or w orkm anshi p for th e W arr anty perio d provide d be ...

  • InFocus LP280 - page 62

    W ARRANTY LIMI T A TION A ND EXCLU SION This Lim ited W arranty exten ds only to Products pu r c hased fr om InFocus or an InFoc us authoriz ed reseller . InFo cus sh all have no further obl igation un der the for egoing Li mited W arranty if the Pr oduct has been dam- aged du e to abuse , misuse, neglect , accident, unus ual phys ical or e lectric ...

Manufacturer InFocus Category Projector

Documents that we receive from a manufacturer of a InFocus LP280 can be divided into several groups. They are, among others:
- InFocus technical drawings
- LP280 manuals
- InFocus product data sheets
- information booklets
- or energy labels InFocus LP280
All of them are important, but the most important information from the point of view of use of the device are in the user manual InFocus LP280.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals InFocus LP280, service manual, brief instructions and user manuals InFocus LP280. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product InFocus LP280.

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A complete manual for the device InFocus LP280, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use InFocus LP280 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of InFocus LP280.

A complete InFocus manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual InFocus LP280 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the InFocus LP280, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the InFocus LP280, that we can find in the current document
3. Tips how to use the basic functions of the device InFocus LP280 - which should help us in our first steps of using InFocus LP280
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with InFocus LP280
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of InFocus LP280 in a specific country, if it was not possible to solve the problem on our own.

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