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VTech CS5111-3 - page 1
i Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 34 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and ...
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VTech CS5111-3 - page 2
www.vtechphones.com T able of con tents ii Ge tting st ar ted . . . . . . . . . . . . . . . 1 Parts c hecklist . . . . . . . . . . . . . . . . 1 T ele phone base and c harger installation . . . 2 Batter y installation an d charging . . . . . . . 3 Mounting brac k et installation . . . . . . . . . 4 Handset layout . . . . . . . . . . . . . . . . 6 T ...
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VTech CS5111-3 - page 3
www.vtechphones.com iii T able of con tents Dial a spee d dial number . . . . . . . . . . 23 Reassign s peed dial lo cations . . . . . . . 24 About c aller ID . . . . . . . . . . . . . . . 25 Call log . . . . . . . . . . . . . . . . . . . 26 Review the call log . . . . . . . . . . . . . 27 Make call log entrie s ready to dial . . . . . 27 Dial a ca ...
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VTech CS5111-3 - page 4
www.vtechphones.com 1 Getting started Basic operation Get tin g star ted To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • 8. User’s manual 1. Handsets ( 2 for CS5111-2, 3 for CS5111-3 ) 7 . T elep hone b ase ...
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VTech CS5111-3 - page 5
www.vtechphones.com 2 Get tin g star ted Use o nly the power ad apter s sup plied w ith th is pro duc t. T o ord er a rep lacem ent, vis it our web site at w ww. v tech phones. co m or call 1 (80 0 ) 595 - 95 1 1 . In Can ada, go t o w ww. v techc anada. co m or call 1 (8 00) 267 - 7377 . The p ower ada pters are inten ded to b e cor rec tly ori en ...
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VTech CS5111-3 - page 6
www.vtechphones.com 3 Getting started Basic operation Get tin g star ted If th e hands et will not be u sed for a lon g peri od of tim e, remove the bat ter y to prevent pos sibl e leakag e. T o pur chas e a rep lacem ent bat ter y , vi sit our webs ite at ww w. v tech phone s. co m or call 1 (80 0 ) 595 -9 5 1 1 . In Can ada, go t o w ww. v techc ...
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VTech CS5111-3 - page 7
www.vtechphones.com 4 Get tin g star ted Mounti ng bracket i nstallati on Y o u r t e l e p h on e b a s e c o m e s w i t h t h e m o u n ti n g bracket in stalled, ready fo r desk top use. Y ou may also mount your telephone ont o a standard telephone wall plate . Wall mounting bra cket insta llation: T o pre pare th e tele phone base for wa ll mo ...
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VTech CS5111-3 - page 8
www.vtechphones.com 5 Getting started Basic operation Get tin g star ted Mounti ng bracket i nstallati on ( continued) De skto p/ tabl etop bracke t install ation: Y our telepho ne c omes ready for table or desk top use. If you hav e repositione d the bracket for wall mounting an d now want to retu rn to d esktop u se , follow thes e steps: Inser t ...
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VTech CS5111-3 - page 9
www.vtechphones.com 6 Handset lay out Get tin g star ted /VOL-/CID • When the phone is not in use, press to review the call log. • Pr ess a nd hol d to ad ju st th e ring er vo lu me wh en in i dle mod e. • During a call, press to decrease the listening volume. A double beep will sound at the lowest setting. • Press to scroll down while in ...
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VTech CS5111-3 - page 10
www.vtechphones.com 7 Getting started Basic operation Get tin g star ted T elephone base lay out FI ND HA ND SET Press t o page all h ands ets. • IN U SE lig ht Flas hes wh en there i s an inc omin g call. On wh en the h ands et is in use. • • VOI CEM AI L light F l a sh e s w h e n y ou h a ve n e w v oi c e m a i l f ro m y o u r tele phon ...
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VTech CS5111-3 - page 11
www.vtechphones.com 8 T elephone settings Date and time If you subscrib e to c aller ID serv ice, the date and time will be set automatically with the nex t incoming call. If you do not hav e caller ID ser vice, you can set the date and time manually and in dividually for each system hands e t. Press PROG when the han dset is in idle mod e . Press ...
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VTech CS5111-3 - page 12
www.vtechphones.com 9 Basic operation Telephone settings T elephone settings Ringer Y ou can selec t from dif feren t ring ers. Press PROG when the han dset is not in use. Press or until the sc reen displays RIN GER : and the current set ting. Press SELEC T . The current set ting ashes, and you will hear a sam ple of the ringer . Press or to sel ...
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VTech CS5111-3 - page 13
www.vtechphones.com 10 T elephone settings Dial mode If you have touch tone ser vi ce, the t elephon e is ready for us e as soon as the batter y is charged. If y ou have pulse ( rotar y) ser vice, you will need to c hange the dial mo de. Press PROG when the han dset is not in use. Press or until the sc reen displays DIAL M ODE: and t he current set ...
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VTech CS5111-3 - page 14
www.vtechphones.com 11 Basic operation Telephone settings T elephone settings Language Press PROG when the han dset is not in use. Press or until L ANGUAGE is displayed. Press SELEC T . The curre nt setting ashe s. Press or un til t he s cree n di splays the des ired lang uage ( EN GLI SH , ESP ANO L or FRAN C AI S ). Press SELEC T to conrm y ...
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VTech CS5111-3 - page 15
www.vtechphones.com 12 T elephone operatio n Make call s Press / FL ASH and then u se the dial pad ke ys to dial a number . - OR - Ente r the phon e number rst. Y ou can press to backspace and press CHA N / RE MOVE t o erase dig its. Press / FL ASH to dial. Ans wer calls Press any di al pad keys ( except /VOL-/CID, /VOL+/ and O FF ) to answ er a ...
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VTech CS5111-3 - page 16
www.vtechphones.com 13 Basic operation Telephone operation T elephone operatio n Call w aiting If you subscrib e to call waiting ser vice and you a re on a call w hen a new call comes in, you will hear a beep. Th e caller ID infor mation will be displayed if you subs cribe to co mbined caller ID with call waiting ser vic e from your lo cal telephon ...
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VTech CS5111-3 - page 17
www.vtechphones.com 14 T elephone operatio n Redial The telephone stores the ve most rec ently dialed telephone numb ers on the redial list. When the list is full, the oldest entry is deleted to make ro om for the new entr y . Press R EDI AL / P AUSE , then press , or RE DI AL / P AUSE rep eat edly to review the redial list. Press C HAN /R EMOVE ...
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VTech CS5111-3 - page 18
www.vtechphones.com 15 Basic operation Telephone operation T elephone operatio n T ransfer an external call An external c all can be for wa rded to anoth er handset during a conversation. While o n a call, pres s SE LECT / X-FE R on th e originating h andset and i ts screen will s how C ALL TR ANSFE RED . When the other handset rings, press / FL AS ...
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VTech CS5111-3 - page 19
www.vtechphones.com 16 T elephone operatio n Directory The director y c an store up to 20 entries (inc luding ni ne speed dial entries ) . Eac h entr y may consist of a number up to 24 digits and a name u p to 1 4 c haracters. Store a directory entr y Press PROG when the han dset is not in use. The screen dis pla ys DI RECTORY . Press SELEC T . The ...
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VTech CS5111-3 - page 20
www.vtechphones.com 17 Basic operation Telephone operation T elephone operatio n Dial key Characters by number of key presses 123456 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * * # & , , - . # Character chart Use the dial pad k eys an d th e c hart below to e nt er a name ( up t o 1 4 characters ...
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VTech CS5111-3 - page 21
www.vtechphones.com 18 T elephone operatio n Edit a d irectory entr y Pre s s / VOL+ / w he n th e h and s et i s no t in u s e. Th e s cr ee n di s pl ays DI RECTORY . Press or to scroll t hrough the entries stored in t he director y alphabetic ally . - OR - Press the dial pad key for the rst let t er of the entr y you want t o edit. If nec ess ...
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VTech CS5111-3 - page 22
www.vtechphones.com 19 Basic operation Telephone operation T elephone operatio n Press or to choose Y (yes ) if y ou wish to customize this entr y , or choo se N (no ) for a nor mal ring er . If you choos e Y , a will b e displ a yed with the director y entr y . Press SELEC T to conrm and you will hear a con rmation tone. Delete a director y ...
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VTech CS5111-3 - page 23
www.vtechphones.com 20 T elephone operatio n Copy a d irectory entr y int o speed dial Pre s s / VOL+ / wh en t h e ha nd se t is n ot i n u se. T he s cr ee n d is pl ays DI RECTORY . Press or to scro ll through the entries stored in t he director y alphabetic ally . - OR - Press the dial pad key for the rst let ter of the entr y you want to co ...
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VTech CS5111-3 - page 24
www.vtechphones.com 21 Basic operation Telephone operation T elephone operatio n Spe ed dial Y our telephone can store up to nine telepho ne numbers with names ( up to 1 4 characters and 2 4 digits in eac h lo cation ) in the speed dial memor y locations you assign in th e handset. Store a speed dial entr y Press PROG when the handset is not in u s ...
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VTech CS5111-3 - page 25
www.vtechphones.com 22 T elephone operatio n Press or to choos e Y (yes ) if you wish to customize t his entr y , or choo se N ( no ) for a normal ringer . If you choose Y , a will be displayed with the entr y . Press SELEC T or PROG to conrm. Y ou will hear a conrm a tion tone. Edit a s pe ed dial en tr y Press and hold the speed dial loc at ...
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VTech CS5111-3 - page 26
www.vtechphones.com 23 Basic operation Telephone operation T elephone operatio n Delete a spe ed dial entry Press and hold the speed dial loc ation key ( 1 - 9 ) of t he desired entr y when the han dset is not in use. W h en t h e s c re e n d i s pl a ys t h e d es i r e d e n t r y, p re s s SELEC T . Then pres s or until DEL (delete ) ashes. ...
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VTech CS5111-3 - page 27
www.vtechphones.com 24 T elephone operatio n Reassign speed dial location s Press and hold the s peed dial location k ey ( 1 - 9 ) of t he d esired entr y when the handset is not in use. Wh en t he s cr ee n di sp lays t he d es ire d e ntr y, p re ss SELEC T . Press or until S PEED ashes. Press SELEC T . The sc reen displays ENTE R 1 - 9. Press ...
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VTech CS5111-3 - page 28
www.vtechphones.com 25 Basic operation Telephone operation T elephone operatio n About caller ID The caller ID with c all waiting f eature in this telep hone lets you see the name and telephone number of the caller before answ ering the call, even w hen already on a call. Thes e features require ser vic es prov ided by your l ocal teleph one compan ...
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VTech CS5111-3 - page 29
www.vtechphones.com 26 T elephone operatio n Call log If yo u subscrib e to caller ID service, inf orma tio n about each caller will be dis pla yed after the r st or second r ing. The call l og can store up to 45 entries. When t he call lo g is full, the earliest entr y will be del et ed to make ro om for new inco ming call information. CI D EMP ...
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VTech CS5111-3 - page 30
www.vtechphones.com 27 Basic operation Telephone operation T elephone operatio n Rev iew the call log Press / VOL- /CID to view the c all log. Press or to scroll thro ugh the entries. There will b e an error tone w hen you reach the end of the c all log lis t and the screen will d isplay END OF L IST . Make call lo g entries ready to dial Althoug h ...
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VTech CS5111-3 - page 31
www.vtechphones.com 28 T elephone operatio n Dial a call log n umber Press / VOL- /CID to enter the call l og when the telephon e is not in use. Press or to selec t the desired entr y , then press / FL ASH . - OR - Press / VOL- /CID to enter the call l og when the telepho ne is not in use. Press or to selec t the desired entr y . Press SELEC T , th ...
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VTech CS5111-3 - page 32
www.vtechphones.com 29 Basic operation Telephone operation T elephone operatio n Sav e a call log en tr y t o the directory Press / VOL- /CID to enter the call l og when the telephon e is not in use. Press or to select the desired entry . If you wish to change how the numb er is s a ved, pres s # repeat edly until the d esired opti on dis pla ys. S ...
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VTech CS5111-3 - page 33
www.vtechphones.com 30 T elephone operatio n Delete from the call log De lete an e ntry: Press / VOL- /CID to enter the call l og when the telephon e is not in use. Press or to selec t the entr y to be deleted. Press CHAN / REM O VE . Y ou will hear a conr mation beep. De lete all ent ries: Press and h old C HAN /R EMOVE when the telephone is no ...
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VTech CS5111-3 - page 34
www.vtechphones.com 31 Basic operation Telephone operation T elephone operatio n Displays : When: PR I VATE NAME The caller is blocking the name in forma tion. PR I VATE NUMBE R T h e c a l l e r i s b l o c k i n g t h e t e l e p h o n e n u m b e r informa tion. PR I VAT E CALL ER T h e c a l l e r i s b l o c k i n g t h e n a m e a n d n u m b ...
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VTech CS5111-3 - page 35
www.vtechphones.com 32 Displa ys : When : LOW B ATTER Y The batter y needs to be re charged. C I D EMPTY Ther e ar e no call log ent ries. CO NNE CT I NG. . . Th e cordless han dset is searching for the telep hone base. D IRECTOR Y EMPT Y T here are no director y entries. ME MOR Y FULL The dir ector y is full . XX M I SSED C ALL S There are unrevie ...
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VTech CS5111-3 - page 36
www.vtechphones.com 33 Appendix Batter y Af ter t he bat te ry i s fully c harg ed fo r 1 6 hour s, you c an expe ct t he foll owing p er forma nce: Op eratio n Op erating t ime Whi le in use (ta lkin g ) Five ho urs Whi le not in us e ( sta ndby*) Six d ays *Ha nds et is of f the te leph one ba se bu t not in us e. The b atter y nee ds ch argin g ...
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VTech CS5111-3 - page 37
www.vtechphones.com 34 Import an t safety instruction s Wh en usi ng you r tele phon e equ ipme nt, b asic s afet y pre cau tion s sho uld al ways be f ollo wed to re duc e the r isk o f re, el ect ric s hoc k and in jur y , in clu ding t he fo llow ing: Rea d and un der sta nd all i nst ruc tion s. Fol low al l warn ings a nd in stru cti ons m ...
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VTech CS5111-3 - page 38
www.vtechphones.com 35 Appendix T roubleshooti ng Problem Suggestion My teleph one does not work at a ll. M ak e s ur e t h e b at t er y i s i ns t al l ed a nd c ha rg e d c o rr e c tl y ( p ag e 3 ). Fo r o p ti m um da i ly per for manc e, return t he hand set to the te leph one bas e or char ger af ter use. Ma ke su re th e p ower ada pter i ...
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VTech CS5111-3 - page 39
www.vtechphones.com 36 Problem Suggestion The b atter y do es not cha rge in t he hand set or th e hands et batte ry do es not ac cept cha rge. Make sur e the ha ndset i s plac ed in the telep hone ba se or ch arger c orre ctly. The han dset CH ARGE l ight on t he han dset sh ould be o n. Rem ove the batter y from the ha ndset and then re- insta ll ...
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VTech CS5111-3 - page 40
www.vtechphones.com 37 Appendix T roubleshooti ng Problem Suggestion Ther e is no di al tone. Fir st, tr y all t he above su ggest ions . Move th e hand set clo ser to the te leph one bas e. It migh t be out of r ange. The te leph one lin e cord m ight be m alfun cti oning. T r y insta lling a n ew telep hone li ne cor d. Dis conn ect t he tele pho ...
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VTech CS5111-3 - page 41
www.vtechphones.com 38 T roubleshooti ng Problem Suggestion The te leph one do es not r ing whe n there i s an in comi ng call . Make sur e the ri nger is o n (page 9). Make sur e the tel ephon e line c ord an d power adap ter are plu gged i n prop erly (p age 2) . The h ands et may be too far fr om the te leph one bas e. Move it cl oser to t he te ...
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VTech CS5111-3 - page 42
www.vtechphones.com 39 Appendix T roubleshooti ng Problem Suggestion I can not dia l out. Fir st, tr y all t he above su ggest ions . Make sure th ere is a dia l tone before di aling. It is nor mal if the han dset take s a sec ond or two to sy nchro nize wi th th e telep hone base b efore pr oduc ing a dial to ne. Wait an e x tra se con d befo re d ...
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VTech CS5111-3 - page 43
www.vtechphones.com 40 T roubleshooti ng Problem Suggestion Ther e is noi se or inter fer ence dur ing a tele phon e co nversati on. My c alls cu t in and ou t whe n I am usin g the cor dles s hand set. The h ands et may be out of r ange. Move i t clos er to the te lepho ne bas e. Ap plian ces or other co rdle ss teleph ones plu gged in to the sa m ...
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VTech CS5111-3 - page 44
www.vtechphones.com 41 Appendix T roubleshooti ng Problem Suggestion I hear oth er calls w hen usi ng the tel epho ne. Di sco nne ct th e te lep hon e ba se fro m t he tele pho ne jac k. Plug i n a di ffe rent tel eph one. If ther e are still oth er calls , the pr oble m is probab ly in the wir ing or loc al ser vic e. Call your loc al tele phon e ...
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VTech CS5111-3 - page 45
www.vtechphones.com 42 Problem Suggestion The sy stem do es not re ceive c aller I D , or th e system do es not di splay c aller ID dur ing ca ll waitin g. Make sure you sub scri be to cal ler ID wit h c all waiting features provi ded b y the loc al telep hone co mpany . The c aller m ay not be ca lling fr om an area w hich s uppo rt s call er ID. ...
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VTech CS5111-3 - page 46
www.vtechphones.com 43 Appendix T roubleshooti ng Problem Suggestion My c ordle ss han dset bee ps and i s not per for ming no rmall y . Make su re the p ower cor d is se cure ly plug ged i nto the teleph one ba se. Plug t he uni t into a dif fere nt work ing ele ctr ical o utlet no t contr olle d by a wall swit ch. Move th e hand set clo ser to th ...
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VTech CS5111-3 - page 47
www.vtechphones.com 44 Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home o ...
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VTech CS5111-3 - page 48
www.vtechphones.com 45 Appendix About cordless telephones Priv acy: T he s ame f eature s tha t make a c ordl ess tele phon e co nvenie nt c reate s ome limi tati ons. T e leph one cal ls ar e tra nsmi tted betwe en th e tel epho ne b ase a nd th e c ordl ess hand set by r adio waves, so t her e i s a poss ibi lit y t hat the cor dle ss tele pho ne ...
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VTech CS5111-3 - page 49
www.vtechphones.com 46 W arranty 2. Pr odu ct th at has b een d amag ed due t o repa ir, alter atio n or mod i cati on by anyo ne ot her th an an au thor ized s er vic e repr ese ntati ve of V T e ch; or 3. Pr odu ct to t he ext ent th at the p rob lem ex peri enc ed is c ause d by sig nal c ond itio ns, ne two rk rel iab ilit y, or cab le or an ...
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VTech CS5111-3 - page 50
www.vtechphones.com 47 Appendix FCC , A CT A and IC r egu lations FCC Pa rt 15 Th is equi pmen t has be en teste d and foun d to com ply wit h the req uirem ent s for a Clas s B dig ital dev ic e und er Part 15 of the Fed eral Co mmu nic atio ns Comm iss ion (FCC) rule s. Th ese requ irem ents are inten ded to pro vid e reas ona ble prote cti on ag ...
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VTech CS5111-3 - page 51
www.vtechphones.com 48 FCC , A CT A and IC r egu lations The RBRC ® seal The RBRC ® se al on the nickel -cad mium b atter y in dicate s that V T e ch Co mmuni cation s, Inc . is vo luntar ily p arti cipati ng in an in dustr y p rogram to c olle ct an d rec ycle t hes e bat terie s at the e nd of t heir u sefu l live s, whe n take n out of s er vi ...
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VTech CS5111-3 - page 52
www.vtechphones.com 49 Appendix T echnical specications Freque ncy co ntrol Cr ysta l contr olle d PLL synth esizer T ran smit fr equen cy Han dset: 58 57 . 20 -5 865 .90 MHz T ele phon e base: 91 2 . 75- 9 1 7 . 10MHz Chan nels 3 0 Nom inal ef fec tive ran ge Ma ximu m power all owed by FCC and I C. Actual o perati ng rang e may var y acco rdin ...
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VTech CS5111-3 - page 53
www.vtechphones.com 50 Index A Ab out cal ler ID 2 5 Ab out cor dles s telep hones 45 Answe r calls 1 2 B Bat ter y 3, 3 3 C Call l og 26 Call l og dis play scr een mes sage s 31 Call wa iting 1 3 Chan nel 12 Char acter ch art 1 7 Char ging 3 Clea r voice mail 1 1 Co py a direc tor y entr y into s peed d ial 2 0 D Date and t ime 8 Del ete a direc t ...
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VTech CS5111-3 - page 54
www.vtechphones.com 51 Appendix M Mai ntenanc e 4 4 Make c all log e ntrie s ready to d ial 27 Make c alls 1 2 Mou nting br acket ins tall ation 4 O Op erating r ange 44 P Par ts che ckl ist 1 R RBRC ® sea l 48 Reas sign s peed d ial lo catio ns 24 Red ial 14 Review t he ca ll log 27 Review t he dire ctor y 1 7 Rin ger 9 Rin ger volum e 9 S Save a ...
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VTech CS5111-3 - page 55
VTECH TELECOMMUNICATIONS LTD. A member of T HE VTECH GROUP OF COM P ANIES. Distr ibuted in the U.S.A . by VT ech C ommunic a tion s, Inc. Beav er ton, Oregon Distr ibuted in Canada by V T e ch T echnol ogies Canada , Ltd. , Richm ond, B. C. Copyri ght ©20 08 for V TECH TE LECOMMUNICA TIONS L TD . Printed in China . 91-002139-020-100 ...
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VTech CS5111-3 - page 56
U s e r ’ s m a n u a l www.vtechphones.com Mod els: CS5 1 1 1- 2 CS5 1 1 1-3 ...
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