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Manual Chevrolet Silverado 2500HD (2010)

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    Safety W arnings and Symbols W arning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death. W arning or Caution indicates a hazard that could result in injury or death. { W ARNING: These mean there ...

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    V ehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the index. 0 : Adjustable Pedals 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio Steering Wheel Controls or OnStar ® $ : Brake System W arning Light " ...

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    2 NOTES vi ...

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    Section 1 In Brief Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Instrument Panel (Base/Uplevel V ersion) . . . . . . . . 1-2 Instrument Panel (Premium V ersion) . . . . . . . . . . . . 1-4 Initial Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Remote Keyless Entry (RKE) Syst ...

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    Instrument Panel Instrument Panel (Base/Uplevel V ersion) 1-2 ...

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    A. Outlet Adjustment on page 4 ‑ 28 . B. T urn Signal/Multifunction Lever on page 4 ‑ 4 . C. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 4 ‑ 49 . D. Hazard War ning Flashers on page 4 ‑ 3 . E. Instrument Panel Cluster on page 4 ‑ 29 . F . Shift Lever . See Automatic T ransmission Operation on page ...

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    Steering Wheel Controls For vehicles with audio steering wheel controls, some audio controls can be adjusted at the steering wheel. w / x : Press to change favorite radio stations, select tracks on a CD/DVD, or to navigate tracks or folders on an iPod ® or USB device. b g : Press to silence the vehicle speakers only . Press again to turn the sound ...

  • Chevrolet Silverado 2500HD (2010) - page 33

    Driver Information Center (DIC) The DIC display is located at the bottom of the instrument panel cluster . It shows the status of many vehicle systems and enables access to the personalization menu. The DIC buttons are located on the instrument panel, next to the steering wheel. Some vehicles do not have the buttons shown, however some of the menus ...

  • Chevrolet Silverado 2500HD (2010) - page 34

    See DIC V ehicle Customization (With DIC Buttons) on page 4 ‑ 73 . Cruise Control The cruise control buttons are located on left side of the steering wheel. I : T urns the system on or off. The indicator light is on when cruise control is on and turns off when cruise control is off. + RES : Press briefly to make the vehicle resume to a previously ...

  • Chevrolet Silverado 2500HD (2010) - page 35

    Power Outlets Accessory power outlets can be used to connect auxiliary electrical equipment, such as a cellular telephone. The vehicle may have two accessory power outlets located below the climate control system, or may have one accessory power outlet and one cigarette lighter . The cigarette lighter is designed to fit only in the receptacle close ...

  • Chevrolet Silverado 2500HD (2010) - page 36

    Sunroof Extended Cab The sunroof switch is located on the headliner above the rearview mirror . V ent: From the closed position, press and hold the rear of the switch to vent the sunroof. Open: From the vent position, press and hold the rear of the switch to open the sunroof. Close: Press and hold the front of the switch to close the sunroof. The s ...

  • Chevrolet Silverado 2500HD (2010) - page 37

    V ent: From the closed position, press the rear of the passenger side switch to vent the sunroof. Manual-Open/Manual-Close: T o open the sunroof, press and hold the rear of the driver side switch until the sunroof reaches the desired position. Press and hold the front of the driver side switch to close it. Express-Open/Express-Close: T o express-op ...

  • Chevrolet Silverado 2500HD (2010) - page 38

    Tire Pressure Monitor This vehicle may have a T ire Pressure Monitor System (TPMS). The T ire Pressure Monitor alerts you when a significant reduction in pressure occurs in one or more of the vehicle ’ s tires by illuminating the low tire pressure warning light on the instrument cluster . If the warning light comes on, stop as soon as possible an ...

  • Chevrolet Silverado 2500HD (2010) - page 39

    On all vehicles, the Engine Oil Life System can be reset as follows: 1. T urn the ignition to ON/RUN with the engine off 2. Fully press the accelerator pedal slowly three times within five seconds. 3. Display the OIL LIFE REMAINING on the DIC. If the display shows 100%, the system is reset. See Engine Oil Life System on page 6 ‑ 20 . Fuel E85 (85 ...

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    Roadside Assistance Program U.S.: 1-800-CHEV -USA (1-800-243-8872) TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Chevrolet, you are automatically enrolled in the Roadside Assistance program. This program provides technically trained advisors who are available 24 hours a day , 365 days a year , minor repair information or to ...

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    Crisis Assist, Stolen V ehicle Assistance, V ehicle Diagnostics, Remote Door Unlock, Roadside Assistance, T urn ‐ by ‐ Turn Navigation and Hands ‐ Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information see the OnStar Owner's Guide or visit www .onstar .com (U.S.) or www .o ...

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    OnStar Steering Wheel Controls This vehicle may have a T alk/Mute button that can be used to interact with OnStar hands-free calling. See Audio Steering Wheel Controls on page 4 ‑ 143 for more information. On some vehicles, the mute button can be used to dial numbers into voice mail systems, or to dial phone extensions. See the OnStar Owner' ...

  • Chevrolet Silverado 2500HD (2010) - page 43

    Section 2 Seats and Restraint System Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Manual Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Power Seats . . . . . . . . . . . . ...

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    Section 2 Seats and Restraint System Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-73 Where Are the Airbags? . . . . . . . . . . . . . . . . . . . . . . . 2-75 When Should an Airbag Inflate? . . . . . . . . . . . . . . . 2-78 What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . 2-79 How Does an Air ...

  • Chevrolet Silverado 2500HD (2010) - page 45

    Head Restraints The front seats have adjustable head restraints in the outboard seating positions. { W ARNING: With head restraints that are not installed and adjusted properly , there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted p ...

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    Pull the head restraint up to raise it. T o lower the head restraint, press the button, located on the top of the seatback, and push the restraint down. Push down on the head restraint after the button is released to make sure that it is locked in place. The head restraints are not designed to be removed. The rear seat has head rests that can be ad ...

  • Chevrolet Silverado 2500HD (2010) - page 47

    If the vehicle has a manual seat, it can be moved forward or rearward. 1. Lift the bar to unlock the seat. 2. Slide the seat to the desired position and release the bar . T ry to move the seat with your body to be sure the seat is locked in place. Power Seats Driver's Seat with Power Seat Control, Power Recline, and Power Lumbar shown On a veh ...

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    Y our vehicle may have additional features to adjust your vehicle's power seat: . Raise or lower the front part of the seat cushion by moving the front of the control up or down. . Raise or lower the rear part of the seat cushion by moving the rear of the control up or down. . Raise or lower the entire seat by moving the entire control up or d ...

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    Power Lumbar On seats with power lumbar , the controls used to operate this feature are located on the outboard side of the seats. This vehicle may have 2 – way lumbar . . T o increase lumbar support, press and hold the top of the control. . T o decrease lumbar support, press and hold the bottom of the control. The vehicle may have 4 – way lumb ...

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    Heated Seats { W ARNING: If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. T o reduce the risk of burns, people with such a condition should use care when using the seat heater , especially for long periods of time. Do not place anything on the seat that insulates against heat, such ...

  • Chevrolet Silverado 2500HD (2010) - page 51

    T o save seating positions in memory: 1. Adjust the driver's seatback recliner , both outside mirrors, and the throttle and brake pedals to a comfortable position. See Outside Power Mirrors on page 3 ‑ 57 and Adjustable Throttle and Brake Pedal on page 3 ‑ 26 for more information. Not all mirrors, adjustable throttles and brake pedals will ...

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    Easy Exit Seat The control for this feature is located on the driver ’ s door panel between buttons 1 and 2. With the vehicle in P (Park), the driver's seat exit position can be recalled by pressing the exit button. Y ou will hear a single beep, and the driver ’ s seat will move back approximately 8 cm (3 in). T o move the seat back furthe ...

  • Chevrolet Silverado 2500HD (2010) - page 53

    { W ARNING: Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts cannot do their job when you are reclined like this. The shoulder belt cannot do its job. In a crash, you could go into it, receiving neck or other injuries. The lap belt cannot do its job either . In a crash the belt ...

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    Manual Reclining Seatbacks On seats with manual reclining seatbacks, the lever used to operate them is located on the outboard side of the seat(s). T o recline the seatback: 1. Lift the recline lever . 2. Move the seatback to the desired position, then release the lever to lock the seatback in place. 3. Push and pull on the seatback to make sure it ...

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    Power Reclining Seatbacks If the seats have power reclining seatbacks, the control used to recline them is located on the outboard side of the seat behind the power seat control. . T o recline the seatback, tilt the top of the control rearward. . T o bring the seatback forward, tilt the top of the control forward. Do not have a seatback reclined if ...

  • Chevrolet Silverado 2500HD (2010) - page 56

    Rear Seats Rear Seat Operation (Extended Cab Full Bench) Folding the Rear Seat T o fold the seat up, do the following: Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat. 1. Pull ...

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    Rear Seat Operation (All Split Bench and Hybrid Full Bench) Folding Rear Seat On a vehicle with a second row 60/40 split seat either side of the rear seat may be folded for added cargo space. Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return ...

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    Safety Belts Safety Belts: They Are for Everyone This part of the manual tells you how to use safety belts properly . It also tells you some things you should not do with safety belts. { W ARNING: Do not let anyone ride where a safety belt cannot be worn properly . In a crash, if you or your passenger(s) are not wearing safety belts, the injuries c ...

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    In most states and in all Canadian provinces, the law requires wearing safety belts. Here is why: Y ou never know if you will be in a crash. If you do have a crash, you do not know if it will be a serious one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between ...

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    Put someone on it. Get it up to speed. Then stop the vehicle. The rider does not stop. 2-18 ...

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    The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... 2-19 ...

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    or the safety belts! With safety belts, you slow down as the vehicle does. Y ou get more time to stop. Y ou stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense. Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: Y o ...

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    Q: If I am a good driver , and I never drive far from home, why should I wear safety belts? A: Y ou may be an excellent driver , but if you are in a crash — even one that is not your fault — you and your passenger(s) can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur ...

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    Sit up straight and always keep your feet on the floor in front of you. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This ...

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    Q: What is wrong with this? A: The shoulder belt is too loose. It will not give as much protection this way . { W ARNING: Y ou can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury . The shoulder belt should fit snugly against your body . 2-23 ...

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    Q: What is wrong with this? A: The lap belt is too loose. It will not give nearly as much protection this way . { W ARNING: Y ou can be seriously hurt if your lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries. The lap belt should be worn low and snu ...

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    Q: What is wrong with this? A: The belt is buckled in the wrong buckle. { W ARNING: Y ou can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle your belt into ...

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    Q: What is wrong with this? A: The belt is over an armrest. { W ARNING: Y ou can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied on the abdomen, not on the pelvic bones, and that could cause serious or fatal injuries. Be ...

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    Q: What is wrong with this? A: The shoulder belt is worn under the arm. It should be worn over the shoulder at all times. { W ARNING: Y ou can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury . Also, the belt would apply too m ...

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    Q: What is wrong with this? A: The belt is behind the body . { W ARNING: Y ou can be seriously injured by not wearing the lap-shoulder belt properly . In a crash, you would not be restrained by the shoulder belt. Y our body could move too far forward increasing the chance of head and neck injury . Y ou might also slide under the lap belt. The belt ...

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    Q: What is wrong with this? A: The belt is twisted across the body . { W ARNING: Y ou can be seriously injured by a twisted belt. In a crash, you would not have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly , or ask your dealer to fix it. 2-29 ...

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    Lap-Shoulder Belt If the vehicle is a regular cab, then all seating positions in the vehicle have a lap-shoulder belt. If the vehicle is a crew or extended cab, then all seating positions in the vehicle have a lap-shoulder belt except for the center front passenger position (if equipped), which has a lap belt. See Lap Belt (Crew and Extended Cab) o ...

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    3. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender on page 2 ‑ 38 . If the latch plate will not go fully into the buckle, check if the correct buckle is being used. Position the release button on the buckle so that the safety belt ...

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    T o unlatch the belt, push the button on the buckle. The belt should return to its stowed position. Before a door is closed, be sure the safety belt is out of the way . If a door is slammed against a safety belt, damage can occur to both the safety belt and the vehicle. Shoulder Belt Height Adjuster The vehicle has a shoulder belt height adjuster f ...

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    Regular and Crew Cab T o move the adjuster down for the regular and crew cabs, squeeze the buttons (A) on the sides of the height adjuster and move the height adjuster to the desired position. Extended Cab On the extended cab, push down on the release button (A) and move the height adjuster to the desired position. Y ou can move the adjuster up jus ...

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    Safety Belt Pretensioners This vehicle has safety belt pretensioners for front outboard occupants. Although the safety belt pretensioners cannot be seen, they are part of the safety belt assembly . They can help tighten the safety belts during the early stages of a moderate to severe frontal, near frontal, or rear crash if the threshold conditions ...

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    Here is how to install a comfort guide to the shoulder belt: 1. Remove the guide from its storage clip on the interior body . 2. Place the guide over the belt and insert the two edges of the belt into the slots of the guide. 3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top. 2-35 ...

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    { W ARNING: A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. 4. Buckle, position, and release the safety belt as d ...

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    Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts. A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy . The best ...

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    T o make the belt shorter , pull its free end as shown until the belt is snug. If the belt is not long enough, see Safety Belt Extender on page 2 ‑ 38 . Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if necessary . Safety Belt Extender If the vehicle's safety belt will fasten ...

  • Chevrolet Silverado 2500HD (2010) - page 81

    Child Restraints Older Children Older children who have outgrown booster seats should wear the vehicle's safety belts. The manufacturer's instructions that come with the booster seat state the weight and height limitations for that booster . Use a booster seat with a lap-shoulder belt until the child passes the below fit test: . Sit all t ...

  • Chevrolet Silverado 2500HD (2010) - page 82

    Q: What is the proper way to wear safety belts? A: An older child should wear a lap-shoulder belt and get the additional restraint a shoulder belt can provide. The shoulder belt should not cross the face or neck. The lap belt should fit snugly below the hips, just touching the top of the thighs. This applies belt force to the child's pelvic bo ...

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    { W ARNING: Never do this. Never allow a child to wear the safety belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly . In a crash, the child would not be restrained by the shoulder belt. The child could move too far forward increasing the chance of head and neck injury . The ...

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    Infants and Y oung Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some ag ...

  • Chevrolet Silverado 2500HD (2010) - page 85

    { W ARNING: Never do this. Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Never put a rear-facing child restraint in the right front seat. Secure a rear-facing child restraint in a rear seat. It is also better to secure a forward-facing child restraint in a rear seat. If you (Continued ...

  • Chevrolet Silverado 2500HD (2010) - page 86

    Q: What are the different types of add-on child restraints? A: Add-on child restraints, which are purchased by the vehicle's owner , are available in four basic types. Selection of a particular restraint should take into consideration not only the child's weight, height, and age but also whether or not the restraint will be compatible wit ...

  • Chevrolet Silverado 2500HD (2010) - page 87

    { W ARNING: A young child's hip bones are still so small that the vehicle's regular safety belt may not remain low on the hip bones, as it should. Instead, it may settle up around the child's abdomen. In a crash, the belt would apply force on a body area that is unprotected by any bony structure. This alone could cause serious or fat ...

  • Chevrolet Silverado 2500HD (2010) - page 88

    A forward-facing child seat (B) provides restraint for the child's body with the harness. A booster seat (C-D) is a child restraint designed to improve the fit of the vehicle's safety belt system. A booster seat can also help a child to see out the window . 2-46 ...

  • Chevrolet Silverado 2500HD (2010) - page 89

    Securing an Add-On Child Restraint in the V ehicle { W ARNING: A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle's safety belt or LA TCH system, following the instructions that came with that child restraint a ...

  • Chevrolet Silverado 2500HD (2010) - page 90

    Where to Put the Restraint According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. We recommend that children and child restraints be secured in a rear seat, including: an infant or a child riding in a rear-facing child restr ...

  • Chevrolet Silverado 2500HD (2010) - page 91

    { W ARNING: A child in a child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate. Never secure a child restraint in the center front seat. It is always better to secure a child restraint in a rear seat. Do not use child restraints in the center front seat position. When securing a child restrai ...

  • Chevrolet Silverado 2500HD (2010) - page 92

    Lower Anchors Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LA TCH seating position that will accommodate a child restraint with lower attachments (B). T op T ether Anchor A top tether (A, C) anchors the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle. The top ...

  • Chevrolet Silverado 2500HD (2010) - page 93

    Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether , and that the tether be attached. Be sure to read and follow the instructions for your child restrai ...

  • Chevrolet Silverado 2500HD (2010) - page 94

    Crew and Extended Cab Rear Seat i (T op T ether Anchor): Seating positions with top tether anchors. j (Lower Anchor): Seating positions with two lower anchors. For crew and extended cab models, the rear outboard seating positions have exposed metal lower anchors located in the crease between the seatback and the seat cushion. For regular cab models ...

  • Chevrolet Silverado 2500HD (2010) - page 95

    Regular Cab Do not install a child restraint in the center seat position. See Securing a Child Restraint in the Center Front Seat Position on page 2 ‑ 61 for more information. For regular cab models, the top tether anchors are located under covers on the back panel behind the passenger seat. Remove the trim plug to access the anchor . Be sure to ...

  • Chevrolet Silverado 2500HD (2010) - page 96

    Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached. According to accident statistics, children and infants are safer when properly restrained in a child restra ...

  • Chevrolet Silverado 2500HD (2010) - page 97

    Notice: Do not let the LA TCH attachments rub against the vehicle ’ s safety belts. This may damage these parts. If necessary , move buckled safety belts to avoid rubbing the LA TCH attachments. Do not fold the empty rear seat with a safety belt buckled. This could damage the safety belt or the seat. Unbuckle and return the safety belt to its sto ...

  • Chevrolet Silverado 2500HD (2010) - page 98

    2. See Securing a Child Restraint in the Right Front Seat Position (With Passenger Sensing System) on page 2 ‑ 61 or Securing a Child Restraint in the Right Front Seat Position (With Airbag Off Switch) on page 2 ‑ 65 or Securing a Child Restraint in the Right Front Seat Position (Heavy Duty Crew Cab Only) on page 2 ‑ 70 for instructions on in ...

  • Chevrolet Silverado 2500HD (2010) - page 99

    Example — Rear Driver's Side Position 2. 1. When using a child restraint with a top tether in the rear driver side position: A. Raise the headrest or head restraint . B. Route the top tether (B) between the headrest or head restraint posts, through the loop (A), behind the inboard headrest or head restraint post, and under the center shoulde ...

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    T ailgate Removal The tailgate can be removed to allow for different loading situations. Although the tailgate can be removed without assistance, you may want someone to assist you with the removal to avoid possible damage to the vehicle. On vehicles with a rear vision camera, it must be disconnected before removing the tailgate. See Rear Vision Ca ...

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    Radio(s) AM-FM Radio Radio with CD (MP3) shown, Radio with USB and CD (MP3), and Radio with USB and Six-Disc CD (MP3) similar 4-85 ...

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    For Radios with CD and DVD, Press the left arrow to go to the start of the current track, if more than five seconds on the CD have played. If less than five seconds on the CD have played, the previous track plays. Press the right arrow to go to the next track. If either arrow is held, or pressed multiple times, the player continues moving backward ...

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    RPT (Repeat): For the AM-FM Radio with CD, press and release the RPT button to repeat the current track. An arrow symbol displays. Press RPT again to turn off repeat play . BAND: Press to listen to the radio when a CD is playing. The CD remains inside the radio for future listening. For the radio with CD and DVD, press to listen to the radio when a ...

  • Chevrolet Silverado 2500HD (2010) - page 316

    Radios with CD and DVD Audio Output Only one audio source can be heard through the speakers at one time. An audio source is defined as DVD slot, CD slot, XM, FM/AM, Front Auxiliary Jack, or Rear Auxiliary Jack. Press the O button to turn the radio on. The radio can be heard through all of the vehicle speakers. Front seat passengers can listen to th ...

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    Radios with a CD and DVD player may display other messages when an error occurs: Optical Error: The disc was inserted upside down. Disk Read Error: A disc was inserted with an invalid or unknown format. Player Error: There are disc LOAD or disc EJECT problems. . It is very hot. When the temperature returns to normal, the CD should play . . The road ...

  • Chevrolet Silverado 2500HD (2010) - page 318

    Playing a DVD DVD/CD AUX (Auxiliary): Press this button to cycle through DVD, CD, or Auxiliary when listening to the radio. The DVD/CD text tab and a message showing track or chapter number displays when a disc is in either slot. Press this button again and the system automatically searches for an auxiliary input device, such as a portable audio pl ...

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    FWD (Fast Forward): Press to fast forward the CD or DVD. The radio displays the elapsed time and fast forwards five times the normal speed. T o stop fast forwarding, press again. This button might not work when the DVD is playing the copyright information or the previews. Z (Eject): Press to eject a CD or DVD. If a CD or DVD is ejected, but not r ...

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    Nav (Navigate): Press to display directional arrows for navigating through the menus. q (Return): Press to exit the current active menu and return to the previous menu. This button operates only when a DVD is playing and a menu is active. DVD-A (Audio) Display Buttons Once a DVD-A is inserted, radio display menu shows several tag options for DVD pl ...

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    Stopping and Resuming Playback T o stop playing a DVD without turning off the system, press the c button on the remote control, or press the softkey located under the stop or the play/pause symbol tags displayed on the radio. If the radio head is sourced to something other than DVD-V , press the DVD/CD AUX button to make DVD-V the active source. T ...

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    Drivers are encouraged to set up any auxiliary device while the vehicle is in P (Park). See Defensive Driving on page 5 ‑ 2 for more information on driver distraction. T o use a portable audio player , connect a 3.5 mm (1/8 in) cable to the radio's front auxiliary input jack. When a device is connected, press the radio CD/AUX button to begin ...

  • Chevrolet Silverado 2500HD (2010) - page 323

    USB Support The USB connector is located on the dashboard or in the center console, and uses the USB 2.0 standard. USB Supported Devices . USB Flash Drives . Portable USB Hard Drives . Fifth generation or later iPod . iPod nanos . iPod touch . iPod classic Not all iPods and USB Drives are compatible with the USB port. Make sure the iPod has the lat ...

  • Chevrolet Silverado 2500HD (2010) - page 324

    CD ‐ R or CD ‐ RW Supported File and Folder Structure The radio supports: . Up to 50 folders. . Up to 8 folders in depth. . Up to 50 playlists. . Up to 255 files. . Playlists with an .m3u or .wpl extension. . Files with an .mp3, .wma, or .cda file extension. USB Supported File and Folder Structure The radio supports: . Up to 700 folders. . Up t ...

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    File System and Naming The song name that displays is the song name that is contained in the ID3 tag. If the song name is not present in the ID3 tag, then the radio displays the file name without the extension (such as .mp3) as the track name. T rack names longer than 32 characters or four pages are shortened. The display does not show parts of wor ...

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    c T (Next Folder): Press the softkey below c T to go to the first track in the next folder . RDM (Random): MP3 files on the CD-R or CD-RW can be listened to in random, rather than sequential order , on one CD-R or CD-RW or all discs in a six-disc CD player . T o use random, press the softkey under the RDM tab until Random Current Disc or Randomize ...

  • Chevrolet Silverado 2500HD (2010) - page 327

    Connecting a USB Storage Device or iPod ® The USB Port can be used to control an iPod or a USB storage device. T o connect a USB storage device, connect the device to the USB port located in the center console or on the instrument panel. T o connect an iPod, connect one end of the USB cable that came with the iPod to the iPod ’ s dock connector ...

  • Chevrolet Silverado 2500HD (2010) - page 328

    Using Softkeys to Control a USB Storage Device or iPod The five softkeys below the radio display are used to control the functions listed below . T o use the softkeys: 1. Press the first or fifth softkey below the radio display to display the functions listed below , or press the softkey below the function if it is currently displayed. 2. Press the ...

  • Chevrolet Silverado 2500HD (2010) - page 329

    h (Music Navigator): Press the softkey below h to view and select a file on an iPod, using the iPod's menu system. Files are sorted by: . Playlists . Artists . Albums . Genres . Songs . Composers T o select files: 1. Press the softkey below h . 2. T urn f to scroll through the list of menus. 3. Press f to select the desired menu. 4. T urn f to ...

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    Shuffle Functionality T o use Shuffle: Press the softkey below > , 2 , < or = to select between Shuffle Off, Shuffle All Songs/Shuffle Songs, Shuffle Album, or Shuffle Folder . > (Shuffle Off): Press the softkey below 2 to turn shuffle off. This is the default mode when a USB storage device or iPod is first connected. 2 (Shuffle All Songs ...

  • Chevrolet Silverado 2500HD (2010) - page 331

    CD ‐ R or CD ‐ RW Supported File and Folder Structure The DVD Player supports: . Up to 255 folders. . Up to 8 folders in depth. . Up to 15 playlists. . Up to 40 sessions. . Playlists with an .m3u or .wpl extension. . Files with an .mp3, .wma, or .cda file extension. The CD Player supports: . Up to 512 files and folders. . Up to 8 folders in dep ...

  • Chevrolet Silverado 2500HD (2010) - page 332

    Empty Folder Folders that do not contain files are skipped, and the player advances to the next folder that contains files. No Folder When the disc contains only compressed files, the files are located under the root folder . The next and previous folder function does not function on a disc that was recorded without folders or playlists. When displ ...

  • Chevrolet Silverado 2500HD (2010) - page 333

    Preprogrammed Playlists Preprogrammed playlists that were created using WinAmp ™ , MusicMatch ™ , or Real Jukebox ™ software can be accessed, however , they cannot be edited using the radio. These playlists are treated as special folders containing compressed audio song files. Playlists that have an .m3u or .pls file extension and are stored ...

  • Chevrolet Silverado 2500HD (2010) - page 334

    When the scan is finished, the disc begins playing files in order by artist. The current artist playing is shown on the second line of the display . Once all songs by that artist are played, the player moves to the next artist in alphabetical order and begins playing files by that artist. T o listen to files by another artist, press the softkey loc ...

  • Chevrolet Silverado 2500HD (2010) - page 335

    Using the Radio to Control a USB Storage Device or iPod The radio can control a USB storage device or an iPod using the radio buttons and knobs and display song information on the radio ’ s display . f (T une): T urn to select files. © SEEK: Press to go to the start of the track, if more than ten seconds have played. Press and hold or press mult ...

  • Chevrolet Silverado 2500HD (2010) - page 336

    c (Folder View): Press the softkey below c to view the contents of the current folder on the USB drive. T o browse and select files: 1. Press the softkey below c . 2. T urn f to scroll through the list of folders. 3. Press f to select the folder . If there is more than one folder , repeat Steps 1 and 2 until the folder is reached. 4. T urn f to scr ...

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    T o skip through large lists, the five softkeys can be used to navigate in the following order: . First softkey , first item in the list. . Second softkey , 1% through the list each time the softkey is pressed. . Third softkey , 5% through the list each time the softkey is pressed. . Fourth softkey , 10% through the list each time the softkey is pr ...

  • Chevrolet Silverado 2500HD (2010) - page 338

    XM Radio Messages XL (Explicit Language Channels): These channels, or any others, can be blocked at a customer's request, by calling 1-800-852-XMXM (9696). XM Updating: The encryption code in the receiver is being updated, and no action is required. This process should take no longer than 30 seconds. No XM Signal: The system is functioning cor ...

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    Check XM Receivr: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer . XM Not A vailable: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer . Navigation/Radio System For vehicles with a navigation radio system, ...

  • Chevrolet Silverado 2500HD (2010) - page 340

    Bluetooth Controls Use the buttons located on the steering wheel to operate the in ‐ vehicle Bluetooth system. See Audio Steering Wheel Controls on page 4 ‑ 143 for more information. b g (Push T o T alk) : Press to answer incoming calls, to confirm system information, and to start speech recognition. c x (Phone On Hook): Press to end a call, re ...

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    Pairing a Phone 1. Press and hold b g for two seconds. The system responds with “ Ready ” followed by a tone. 2. Say “ Bluetooth ” . The system responds with “ Bluetooth ready ” followed by a tone. 3. Say “ Pair ” . The system responds with instructions and a four digit PIN number . The PIN number will be used in Step 4. 4. Start th ...

  • Chevrolet Silverado 2500HD (2010) - page 342

    Linking to a Different Phone 1. Press and hold b g for two seconds. The system responds with “ Ready ” followed by a tone. 2. Say “ Bluetooth ” . The system responds with “ Bluetooth ready ” followed by a tone. 3. Say “ Change phone ” . The system responds with “ Please wait while I search for other phones ” . . If another phone ...

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    4. After the system stores the phone number , it responds with “ Please say the name tag ” followed by a tone. 5. Say a name tag for the phone number . The name tag is recorded and the system responds with “ About to store <name tag>. Does that sound OK? ” . . If the name tag does not sound correct, say “ No ” and repeat Step 5. . ...

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    Using the Directory Command The directory command lists all of the name tags stored by the system. T o use the directory command: 1. Press and hold b g for two seconds. The system responds with “ Ready ” followed by a tone. 2. Say “ Directory ” . The system responds with “ Directory ” and then plays back all of the stored name tags. Whe ...

  • Chevrolet Silverado 2500HD (2010) - page 345

    Making a Call Calls can be made using the following commands: . Dial . Digit Dial . Call . Re ‐ dial Using the Dial Command 1. Press and hold b g for two seconds. The system responds with “ Ready ” followed by a tone. 2. Say “ Dial ” . The system responds with “ Dial using <phone name> ” . “ Number please ” followed by a ton ...

  • Chevrolet Silverado 2500HD (2010) - page 346

    Using the Call Command 1. Press and hold b g for two seconds. The system responds with “ Ready ” followed by a tone. 2. Say “ Call ” . The system responds with “ Call using <phone name>. Please say the name tag ” followed by a tone. 3. Say the name tag of the person to call. . If the system clearly recognizes the name tag it respo ...

  • Chevrolet Silverado 2500HD (2010) - page 347

    Call W aiting Call waiting must be supported on the Bluetooth phone and enabled by the wireless service carrier to work. . Press b g to answer an incoming call when another call is active. The original call is placed on hold. . Press b g again to return to the original call. . T o ignore the incoming call, continue with the original call with no ac ...

  • Chevrolet Silverado 2500HD (2010) - page 348

    T ransferring a Call Audio can be transferred between the in ‐ vehicle Bluetooth system and the cell phone. T o T ransfer Audio to the Cell Phone During a call with the audio in the vehicle: 1. Press b g . The system responds with “ Ready ” followed by a tone. 2. Say “ T ransfer Call. ” The system responds with “ T ransferring call ” ...

  • Chevrolet Silverado 2500HD (2010) - page 349

    Sending a Number During a Call 1. Press b g . The system responds with “ Ready ” followed by a tone. 2. Say “ Dial ” . The system responds with “ Say a number to send tones ” followed by a tone. 3. Say the number to send. . If the system clearly recognizes the number it responds with “ OK, Sending Number ” and the dial tones are sen ...

  • Chevrolet Silverado 2500HD (2010) - page 350

    Rear Seat Entertainment (RSE) System The vehicle may have a DVD Rear Seat Entertainment (RSE) system. The RSE system works with the vehicle's audio system. The DVD player is part of the front radio. The RSE system includes a radio with a DVD player , a video display screen, audio/video jacks, two wireless headphones, and a remote control. See ...

  • Chevrolet Silverado 2500HD (2010) - page 351

    Headphones The RSE includes two 2-channel wireless headphones that are dedicated to this system. Channel 1 is dedicated to the video screen, while Channel 2 is dedicated to RSA selections. These headphones can used to listen to the radio, CDs, DVDs, MP3s, DVDAs, any auxiliary source connected to A/V jacks, or the auxiliary input jack, if the vehicl ...

  • Chevrolet Silverado 2500HD (2010) - page 352

    Battery Replacement T o change the batteries on the headphones, do the following: 1. T urn the screw to loosen the battery door located on the left side of the headphones. Slide the battery door open. 2. Replace the two batteries in the compartment. Make sure that they are installed correctly , using the diagram on the inside of the battery compart ...

  • Chevrolet Silverado 2500HD (2010) - page 353

    T o use the auxiliary inputs of the RSE system, connect an external auxiliary device to the color-coded A/V jacks and turn both the auxiliary device and the video screen power on. If the video screen is in the DVD player mode, pressing the AUX (auxiliary) button on the remote control switches the video screen from the DVD player mode to the auxilia ...

  • Chevrolet Silverado 2500HD (2010) - page 354

    Video Screen The video screen is located in the overhead console. T o use the video screen, do the following: 1. Push the release button located on the overhead console. 2. Move the screen to the desired position. When the video screen is not in use, push it up into its locked position. If a DVD is playing and the screen is raised to its locked pos ...

  • Chevrolet Silverado 2500HD (2010) - page 355

    Remote Control Buttons O (Power): Press this button to turn the video screen on and off. P (Illumination): Press this button to turn the remote control backlight on. The backlight automatically times out after seven to ten seconds if no other button is pressed while the backlight is on. v (Title): Press this button to return the DVD to the main men ...

  • Chevrolet Silverado 2500HD (2010) - page 356

    u (Next T rack/Chapter): Press this button to go to the beginning of the next chapter or track. This button might not work while the DVD is playing the copyright information or the previews. r (Fast Reverse): Press this button to quickly reverse the DVD or CD. T o stop fast reversing a DVD video, press the play/pause button. T o stop fast reversing ...

  • Chevrolet Silverado 2500HD (2010) - page 357

    Battery Replacement T o change the remote control batteries, do the following: 1. Slide the rear cover back on the remote control. 2. Replace the two batteries in the compartment. Make sure they are installed correctly using the diagram on the inside of the remote control. 3. Replace the battery cover . If the remote control is to be stored for a l ...

  • Chevrolet Silverado 2500HD (2010) - page 358

    Tips and T roubleshooting Chart (cont'd) Problem Recommended Action Sometimes the wireless headphone audio cuts out or buzzes. Check for obstructions, low batteries, reception range, and interference from cellular telephone towers or by using a cellular telephone in the vehicle. Check that the headphones are on correctly using the L (left) and ...

  • Chevrolet Silverado 2500HD (2010) - page 359

    Cleaning the RSE Overhead Console When cleaning the RSE overhead console surface, use only a clean cloth dampened with clean water . Cleaning the Video Screen When cleaning the video screen, use only a clean cloth dampened with clean water . Use care when directly touching or cleaning the screen, as damage could result. Rear Seat Audio (RSA) V ehic ...

  • Chevrolet Silverado 2500HD (2010) - page 360

    P (Power): Press this button to turn the RSA on or off. V olume: T urn the volume knob to increase or to decrease the volume of the wired headphones. The left knob controls the left headphones and the right knob controls the right headphones. SRCE (Source): Press this button to switch between the radio (AM/FM), XM ™ (if equipped), CD, and if the ...

  • Chevrolet Silverado 2500HD (2010) - page 361

    While a CD or DVD audio disc is playing, press this button to go to the beginning of the CD or DVD audio. This function is inactive, with some radios, if the front seat passengers are listening to the CD or DVD audio. While a disc is playing in the CD or DVD changer , press this button to select the next disc, if multiple discs are loaded. This fun ...

  • Chevrolet Silverado 2500HD (2010) - page 362

    Radio T o select preset or favorite radio stations: Press and release w or x to go to the next or previous radio station stored as a preset or favorite. CD/DVD T o select tracks on a CD/DVD: Press and release w or x to go to the next or previous track. Select tracks on an iPod or USB Device (V ehicles without a Navigation System) 1. Press and hold ...

  • Chevrolet Silverado 2500HD (2010) - page 363

    Navigating an iPod or USB Device on the Main Audio Screen (V ehicles with a Navigation System) Press and release w or x to select the next or previous track within the selected category . Press and hold w or x to move quickly through the tracks. Press and release ¨ to move up one track within the selected category . Navigating an iPod or USB Devic ...

  • Chevrolet Silverado 2500HD (2010) - page 364

    ¨ (Seek): Press to go to the next radio station while in AM, FM, or XM ™ . For vehicles with or without a navigation system: Press ¨ to go to the next track or chapter while sourced to the CD or DVD slot. Press ¨ to select a track or a folder when navigating folders on an iPod or USB device. For vehicles with a navigation system: 1. Press and ...

  • Chevrolet Silverado 2500HD (2010) - page 365

    XM ™ Satellite Radio Service XM Satellite Radio Service gives digital radio reception from coast-to-coast in the 48 contiguous United States, and in Canada. Just as with FM, tall buildings or hills can interfere with satellite radio signals, causing the sound to fade in and out. In addition, traveling or standing under heavy foliage, bridges, gar ...

  • Chevrolet Silverado 2500HD (2010) - page 366

    2 NOTES 4-148 ...

  • Chevrolet Silverado 2500HD (2010) - page 367

    Section 5 Driving Y our V ehicle Y our Driving, the Road, and the Vehicle . . . . . . . . . . 5-2 Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Drunk Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Control of a V ehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Chevrolet Silverado 2500HD (2010) - page 368

    Y our Driving, the Road, and the V ehicle Defensive Driving Defensive driving means “ always expect the unexpected. ” The first step in driving defensively is to wear your safety belt — See Safety Belts: They Are for Everyone on page 2 ‑ 16 . { W ARNING: Assume that other road users (pedestrians, bicyclists, and other drivers) are going to ...

  • Chevrolet Silverado 2500HD (2010) - page 369

    For persons under 21, it is against the law in every U.S. state to drink alcohol. There are good medical, psychological, and developmental reasons for these laws. The obvious way to eliminate the leading highway safety problem is for people never to drink alcohol and then drive. Medical research shows that alcohol in a person's system can make ...

  • Chevrolet Silverado 2500HD (2010) - page 370

    Avoid needless heavy braking. Some people drive in spurts, heavy acceleration followed by heavy braking, rather than keeping pace with traffic. This is a mistake. The brakes might not have time to cool between hard stops. The brakes will wear out much faster with a lot of heavy braking. Keeping pace with the traffic and allowing realistic following ...

  • Chevrolet Silverado 2500HD (2010) - page 371

    Let us say the road is wet and you are driving safely . Suddenly , an animal jumps out in front of you. Y ou slam on the brakes and continue braking. Here is what happens with ABS: A computer senses that the wheels are slowing down. If one of the wheels is about to stop rolling, the computer will separately work the brakes at each front wheel and a ...

  • Chevrolet Silverado 2500HD (2010) - page 372

    StabiliT rak ® System The vehicle may have a vehicle stability enhancement system called StabiliT rak. It is an advanced computer controlled system that assists the driver with directional control of the vehicle in difficult driving conditions. StabiliT rak activates when the computer senses a discrepancy between the intended path and the directio ...

  • Chevrolet Silverado 2500HD (2010) - page 373

    The traction control disable button is located on the instrument panel below the climate controls. The traction control part of StabiliT rak can be turned off by pressing and releasing the StabiliT rak button if both systems (traction control and StabiliT rak) were previously on. T o disable both TCS and StabiliTrak, press and hold the button for f ...

  • Chevrolet Silverado 2500HD (2010) - page 374

    In this mode, engine power is not reduced automatically and the driven wheels can spin more freely . This can cause the brake-traction control to activate constantly . Notice: If the wheel(s) of one axle is allowed to spin excessively while the StabiliT rak, ABS and brake warning lights and any relevant DIC messages are displayed, the transfer case ...

  • Chevrolet Silverado 2500HD (2010) - page 375

    T ry to adjust the speed so you can drive through the curve. Maintain a reasonable, steady speed. W ait to accelerate until out of the curve, and then accelerate gently into the straightaway . Steering in Emergencies There are times when steering can be more effective than braking. For example, you come over a hill and find a truck stopped in your ...

  • Chevrolet Silverado 2500HD (2010) - page 376

    Off-Road Recovery The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. If the level of the shoulder is only slightly below the pavement, recovery should be fairly easy . Ease off the accelerator and then, if there is nothing in the way , steer so that the vehicle straddles the edge of the pavement. T urn ...

  • Chevrolet Silverado 2500HD (2010) - page 377

    Skidding In a skid, a driver can lose control of the vehicle. Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible. The three types of skids correspond to the vehicle's three control systems. In the braking skid, the wheels are not rol ...

  • Chevrolet Silverado 2500HD (2010) - page 378

    Off-roading can be great fun but has some definite hazards. The greatest of these is the terrain itself. When off-road driving, traffic lanes are not marked, curves are not banked, and there are no road signs. Surfaces can be slippery , rough, uphill, or downhill. Avoid sharp turns and abrupt maneuvers. Failure to operate the vehicle correctly off ...

  • Chevrolet Silverado 2500HD (2010) - page 379

    Loading Y our V ehicle for Off-Road Driving { W ARNING: . Cargo on the load floor piled higher than the seatbacks can be thrown forward during a sudden stop. Y ou or your passengers could be injured. Keep cargo below the top of the seatbacks. . Unsecured cargo on the load floor can be tossed about when driving over rough terrain. Y ou or your passe ...

  • Chevrolet Silverado 2500HD (2010) - page 380

    . T ake extreme care with open fires (where permitted), camp stoves, and lanterns. . Never park your vehicle over dry grass or other combustible materials that could catch fire from the heat of the vehicle's exhaust system. T raveling to Remote Areas It makes sense to plan your trip, especially when going to a remote area. Know the terrain and ...

  • Chevrolet Silverado 2500HD (2010) - page 381

    Surface Conditions: Off-roading surfaces can be hard-packed dirt, gravel, rocks, grass, sand, mud, snow , or ice. Each of these surfaces affects the vehicle's steering, acceleration, and braking in different ways. Depending on the surface, slipping, sliding, wheel spinning, delayed acceleration, poor traction, and longer braking distances can ...

  • Chevrolet Silverado 2500HD (2010) - page 382

    Approaching a Hill When you approach a hill, decide if it is too steep to climb, descend, or cross. Steepness can be hard to judge. On a very small hill, for example, there may be a smooth, constant incline with only a small change in elevation where you can easily see all the way to the top. On a large hill, the incline may get steeper as you near ...

  • Chevrolet Silverado 2500HD (2010) - page 383

    . Sound the horn as you approach the top of the hill to let opposing traffic know you are there. . Use headlamps even during the day to make the vehicle more visible to oncoming traffic. { W ARNING: Driving to the top (crest) of a hill at full speed can cause an accident. There could be a drop-off, embankment, cliff, or even another vehicle. Y ou c ...

  • Chevrolet Silverado 2500HD (2010) - page 384

    If, after stalling, you try to back down the hill and decide you just cannot do it, set the parking brake, put your transmission in P (Park), and turn off the engine. Leave the vehicle and go get some help. Exit on the uphill side and stay clear of the path the vehicle would take if it rolled downhill. Do not shift the transfer case to Neutral when ...

  • Chevrolet Silverado 2500HD (2010) - page 385

    . Never go downhill with the transmission in N (Neutral), called free-wheeling. The brakes will have to do all the work and could overheat and fade. V ehicles are much more likely to stall when going uphill, but if it happens when going downhill: 1. Stop the vehicle by applying the regular brakes and apply the parking brake. 2. Shift to P (Park) an ...

  • Chevrolet Silverado 2500HD (2010) - page 386

    If you feel the vehicle starting to slide sideways, turn downhill. This should help straighten out the vehicle and prevent the side slipping. The best way to prevent this is to “ walk the course ” first, so you know what the surface is like before driving it. Stalling on an Incline { W ARNING: Getting out on the downhill (low) side of a vehicle ...

  • Chevrolet Silverado 2500HD (2010) - page 387

    { W ARNING: Driving on frozen lakes, ponds, or rivers can be dangerous. Underwater springs, currents under the ice, or sudden thaws can weaken the ice. Y our vehicle could fall through the ice and you and your passengers could drown. Drive your vehicle on safe surfaces only . Driving in Water { W ARNING: Driving through rushing water can be dangero ...

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