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Manual AT&T EL51359

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  • AT&T EL51359 - page 1

    User’s manual EL51209/EL51359 DE CT 6.0 cor dless t elephone with call er ID/call waiting ...

  • AT&T EL51359 - page 2

    Congratulations on purchasing your new AT&T product. Befor e using this AT&T product, please read the Important safety information on pages 49-50 of this manual. Please thoroughly read the user’s manu al for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also ...

  • AT&T EL51359 - page 3

    Parts checklist Save you r sales rec eipt and origin al pa ckaging in the event warranty service is necessary. Your telephone package contains the following items: User’s manual Quick start guide Cordless handsets (2 for EL51209) (3 for EL51359) Battery for cordless handset (2 for EL51209) (3 for EL51359) Battery compartment covers (2 for EL51209 ...

  • AT&T EL51359 - page 4

    Getting started Quick reference guide - handset ......1 Quick reference guide - handset & telephone base ..........................................2 Installation ...................................................3 Telephone base & charger installation....................................................4 Battery installation & charging ...

  • AT&T EL51359 - page 5

    To review directory entries ........ 26 Search directory ..................................... 27 To search by name ......................... 27 To dial, delete or edit entries .......... 28 Display dial ......................................... 28 To delete an entry .......................... 28 To edit an entry ............................... 28 ...

  • AT&T EL51359 - page 6

    Getting started 1 Quick reference guide - handset S DIR/VOLUME Press DIR S to show directory entries (page 2 6) when the phone is not in use. Press to scroll up while in menus (page 9). Press S VOLUME to increase the volume level during a call (page 17). CHARGE light The charge light i s on when the handset is charging (page 6). REDIAL/PAUSE Press ...

  • AT&T EL51359 - page 7

    Getting started 2 Quick reference guide - handset & telephone base IN USE indicator On when the handset is in use. Flashes when another telephone is in use on the same line. Flashes quickly when there is an incoming call. VOICEMAIL indicator Flashes when you have new voicemail. Voicemail service is offered by your local telephone company (page ...

  • AT&T EL51359 - page 8

    Getting started 3 Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telepho ne base can be placed on a flat surface or vertically mounted on the wall (see page 7). For optimum range and better reception, place the tele phone base in a central and open location. If you subscribe ...

  • AT&T EL51359 - page 9

    Getting started 4 Telephone base & charger installation Install the telephone as shown below. The telephone base is read y for table use. If you wa nt to change to wall mounting, see page 7 for details. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at w ...

  • AT&T EL51359 - page 10

    Getting started 5 Battery installation & charging Install the battery as shown on the ne xt page. Once you have installed the battery, the screen indicates the battery status (see table be low). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not ...

  • AT&T EL51359 - page 11

    Getting started 6 Battery installation & charging IMPORTAN T INFOR MATION Use only the supplied rec hargeable batter y or replacement battery (model BT8001). To order, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Can ada, dial 1 (866) 288-4268 . To replace the battery, press the tab and slide the battery compartme ...

  • AT&T EL51359 - page 12

    Getting started 7 Wall installation Your telephone base is ready for tablet op use. If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall moun ting plate. If you do not hav e this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You m ...

  • AT&T EL51359 - page 13

    Getting started 8 Wall installation Wall to tabletop installation 1. Remove the wall mount bracket fro m the wall. If the tele phone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to deta ch it from the plastic wall bracket. Unplug the telephone line cord (or DS L filter) from the wall. Unplug the powe ...

  • AT&T EL51359 - page 14

    Handset settings 9 Telephone settings Use the menus to change the telephone’s settings. Menu settings 1. Press MENU/ SELECT in idle mode (when the phone is not in use) to enter the main menu. 2. Use T CID or DIR S to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3 ...

  • AT&T EL51359 - page 15

    Handset settings 10 Telephone settings Ringer tone This feature allows you to ch oose one of 10 ringer tones. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use T CID or DIR S to scroll to >RINGER TONE , then press MENU /SELECT . 3. Press T CID or DIR S to sample each ri nger tone. 4. Press MENU /SELECT to save your preference and ...

  • AT&T EL51359 - page 16

    Handset settings 11 Telephone settings LCD language You can select the language used for all screen di splays. 1. Press MENU/ SELE CT in idle mode to enter the main menu. 2. Use T CID or DIR S to scroll to >LCD LANGUAGE , then press MENU /SELECT . 3. Press T CID or DIR S to select ENGLISH , FRANÇAIS or ESPAÑOL . 4. Press MENU /SELECT to save y ...

  • AT&T EL51359 - page 17

    Handset settings 12 Telephone settings 6. Press T CID or DIR S to select the hour, or enter the correct number using the dial pad, then press MENU /SELECT to confirm. 7. Press T CID or DIR S to select the minute, or enter the correct number using the dial pad, then press MENU /SELECT to confirm. 8. Press T CID or DIR S to select t he AM or PM , the ...

  • AT&T EL51359 - page 18

    Handset settings 13 Telephone settings Clear voic email indi cation Use this feature when the tele phone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail whil e away from home. This feature only turns off t he displayed NEW VOICEMA IL message, icon, and VOICEMAIL light; it does not delete your v ...

  • AT&T EL51359 - page 19

    Handset settings 14 Telephone settings Home area code If you dial seven digits to make a loca l call (no area code require d), enter your area code into the telephone as the home area code. When you receive a call from within y our home area code, the cal ler ID history only displ ays the seven digits of the telephone number. T h i s f ea t u r e m ...

  • AT&T EL51359 - page 20

    Telephone operation 15 Making, answering, and ending calls Making a call To ma ke a ca ll , pr e ss PHONE/ FLASH or SPEAKER , then en ter the telep hone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). On-hook dialing (predialing) Enter the telephone number, then press PHONE/ FLASH o r SPEAKER to dial. Press ...

  • AT&T EL51359 - page 21

    Telephone operation 16 Handset operation Auto off Placing the handset in the telephone base automatically ends the calls. Speakerphone information During a call, press SPEAKE R to switch between hands-free speakerphone and normal handset use. Press OFF/ CLEAR to hang up. Last number redial To view the recently dialed numbers: • To display the mos ...

  • AT&T EL51359 - page 22

    Telephone operation 17 Options while on calls Volume control While on a call, press T VOLUME/ CID to decrease or press S VOLUME/ DIR to increase the listening volume. Call waiting If you subscribe to call waiting service wit h your local telephone service provider, you hear a beep if someone calls wh ile you are already on a call. Pr ess PHONE /FLA ...

  • AT&T EL51359 - page 23

    Telephone operation 18 Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID hist ory or redial while you are on a call. Chain dialing can be useful if you wish to access other n umbers (such as bank account numbers or access codes) from the directory, caller ID history ...

  • AT&T EL51359 - page 24

    Multiple handset use 19 Multiple handset use Handset lo cator The handset locator feature is useful if you misplace any handsets. To start the paging tone: Press HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: • Press PHONE/FLASH , SPEAKER , or any dial pad key (0-9, *, or #) ...

  • AT&T EL51359 - page 25

    Multiple handset use 20 Multiple handset use Intercom Use the intercom feature for conversation between handsets. 1. Press INT on your hand set when no t in use. • If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET . • If you have more than tw o handsets, your screen shows INTERCOM TO: Use dialing keys to select t ...

  • AT&T EL51359 - page 26

    Multiple handset use 21 Call transfer using intercom Use the intercom feature to transfer an external call from one handset to another. 1. During a call, press INT . • If you have a two-handset system, the outside call is put on hold, your handset screen shows CALLING OTHER HANDSET . The other handset ri ngs and its screen shows OTHER HANDSET I S ...

  • AT&T EL51359 - page 27

    Multiple handset use 22 Call transfer using intercom 3. From this intercom call, you have the following options: • You can let the other handset join you on the outside ca ll in a three- way conversation. Press and hold INT on your handset. • You can transfer the call. Press OFF/ CLEAR , or place your handset back in the telephone base or charg ...

  • AT&T EL51359 - page 28

    Directory 23 About the directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset applies to all. Capacity The directory can store up to 50 entrie s, with a maximum of 15 alphanumeric characters (including spaces) for the na mes and 30 digits for the tele ...

  • AT&T EL51359 - page 29

    Directory 24 Create directory entries To create a new directory entry 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press T CID or DIR S to scroll to >DIRECTORY , then press MENU /SELECT . 3. Press T CID or DIR S to highlight >STORE . 4. Press MENU /SELECT . 5. Enter the telephone number when prompted. • Use the dial pad to ...

  • AT&T EL51359 - page 30

    Directory 25 Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below. – Press T CID or DIR S to move the cursor to the left or right. – Press ...

  • AT&T EL51359 - page 31

    Directory 26 Review directory To review directory entr ies 1. Press DIR S when in idle mode to show th e first entry in the dire ctory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ SELECT when in idle mode, then press T CID or DIR S to scroll to >DIRECTORY , ...

  • AT&T EL51359 - page 32

    Directory 27 Search directory To search by name 1. Press DIR S in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2. When a name entry appears, press the dial pad keys (2-9) to start a name search. The directory shows the first name beginning with the first letter associated with the ...

  • AT&T EL51359 - page 33

    Directory 28 To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (pages 26-27) to show an entry. Display dial To dial a displayed number from the directory, press PH ONE/ FLASH or SPEAKER . To delete an entry When a directory entry ap ...

  • AT&T EL51359 - page 34

    Caller ID 29 999.833.8813 DISJT!TNJUI 21;12 BN :036 NEW About caller ID This product supports caller ID services provided by most local telephone service comp anies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring. Call ...

  • AT&T EL51359 - page 35

    Caller ID 30 Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. Missed (new) ca ...

  • AT&T EL51359 - page 36

    Caller ID 31 Caller ID history How the caller ID history (call log) works The telephone stores caller ID informati on about the last 50 incoming calls in the te lephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry w hen the log is full to make room for new calls. This information is common to all hands ...

  • AT&T EL51359 - page 37

    Caller ID 32 Caller ID history To review the caller ID history 1. When a handset is in idle mode, press T CID to review the caller ID history in reverse chronological order, starting with the most recent call. -OR- You can also review the caller ID history by pressing MENU /SELECT , then press T CI D or DIR S to scroll to >CALL LOG , then press ...

  • AT&T EL51359 - page 38

    Caller ID 33 Caller ID history Make a call log entry ready to dial Although the call log entrie s received typically have 10 digits (the area code plus the seven-digit number), in some areas, you might ne ed to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits ...

  • AT&T EL51359 - page 39

    Caller ID 34 Caller ID History Save a call log entry to the directory 1. When in the call log, press T CID or DIR S to browse. 2. Press MENU /SELECT to select an entry. The screen displays EDIT NUMBER . 3. Use the dialing keys to edit the number, if necessary. • Press MUTE /DELETE to backspace and erase a digit. • Press and hold MUTE /DELETE to ...

  • AT&T EL51359 - page 40

    Caller ID 35 Reasons for missing caller ID information There are also occasions when other in formation or no information shows for various reasons: On-screen message Reason QSJWBUF! OVNCFS The ca ller prefers not to show the phone number. QSJWBUF! OBNF The calle r prefers not to show the name. QSJWBUF! DBMMFS The ca ller prefers not to sh ow the p ...

  • AT&T EL51359 - page 41

    Appendix A 36 Alert tones and lights Handset screen icons Handset alert tones Lights Two short beeps You are pressing the T CID or DIR S keys when the volume is already at its highest or lowest setting. Four short beeps Low battery war ning. Three beeps Out of range while the handset is on a call. Three rising tones The telephone has completed the ...

  • AT&T EL51359 - page 42

    Appendix B 37 Handset display screen messages Screen display messages BMSFBEZ!TBWFE The telephone n umber you have entered is already stored in the directory. DBMM!MPH!FNQUZ You are accessing an empty caller ID history. DBMM!USBOTGFSFE An outside call from one handset is transferred to another handset. DBMMJOH! PUIFS!IBOETFU The handset is calling ...

  • AT&T EL51359 - page 43

    Appendix B 38 QIPOF The handset is in use. QMBDF!JO! DIBSHFS The battery is very low. The handset should be placed in the telephone base or charger. SJOHFS!NVUF The ringer is muted temporarily during an incom ing call. TBWFE The entry in caller ID histor y is saved to the directory successfully. TQFBLFS The handset speakerphone is in use. VOBCMF!UP ...

  • AT&T EL51359 - page 44

    Appendix C 39 Troubleshooting If you have difficulty with your phone, please try the suggestions below. Fo r Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery c ...

  • AT&T EL51359 - page 45

    Appendix C 40 Troubleshooting I cannot dial out. • First try all the suggestions in the I cannot get a dial tone , on the previous page. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Elimi ...

  • AT&T EL51359 - page 46

    Appendix C 41 Troubleshooting • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base . Unplug the electric ...

  • AT&T EL51359 - page 47

    Appendix C 42 Troubleshooting • If you subscribe to high-spee d Internet service (digital subscriber line - DSL) thro ugh your telephone lines, you must install a DSL filt er between the telephone base and the telephone wall jack (see page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL ser ...

  • AT&T EL51359 - page 48

    Appendix C 43 Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. • When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, ...

  • AT&T EL51359 - page 49

    Appendix C 44 Troubleshooting • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplu gging some of the other phones. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If th ...

  • AT&T EL51359 - page 50

    Appendix C 45 Troubleshooting • If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-loc ate your phone or modem farther apart from one another, or use a different surge protector. • Move the handset closer t o the base. The o ...

  • AT&T EL51359 - page 51

    Appendix C 46 Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller I ...

  • AT&T EL51359 - page 52

    Appendix C 47 Troubleshooting Common cure for electronic equipment. If the telephone does no t seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not seem to respond, do the following (in the order listed): • Disconnect the power to the telephone base. • Disco nnect th e cordless ha nds ...

  • AT&T EL51359 - page 53

    Appendix D 48 Maintenance Taking care of your telepho ne • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatme nt. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone ca ...

  • AT&T EL51359 - page 54

    Appendix E 49 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire , or electric shock. Safety informat ion • Read and understand all instruct ions in the u ...

  • AT&T EL51359 - page 55

    Appendix E 50 Important safety information • Potential TV interfe rence: Some cordless telephone s operate at frequencies t hat may cause interference to TVs and VCRs. To minimize or prev e nt such interference, do not place the tel ephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cor ...

  • AT&T EL51359 - page 56

    Appendix F 51 FCC part 68 and ACTA This equipment complies with Part 68 of the F CC rules and with technical requirements adopted by the Administrative Council fo r Terminal Attachments (ACTA). Th e label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be ...

  • AT&T EL51359 - page 57

    Appendix F 52 FCC part 68 and ACTA Industry Canada Operation is subject to the following two condi tions: (1) this device may not cause harmful interference, and (2) this device must accept an y interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certifi c ation/registration number only signi ...

  • AT&T EL51359 - page 58

    Appendix G 53 FCC part 15 This equipment has been tested and found to comp ly with the requirements for a Class B digital device under Part 15 of the Federal Commu nications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generate s, ...

  • AT&T EL51359 - page 59

    Appendix H 54 Limited warranty The AT&T brand is used under license - any repa ir, replacement or warranty service, and all questions about this product should be d irected to: In the United States o f America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 1. What does this limited warranty cover? Th ...

  • AT&T EL51359 - page 60

    Appendix H 55 Limited warranty • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial numb er plates or electronic serial numbers have been removed, altered or rendered illeg ible; or • PRODUCT purchased, used, serviced, or shipped for repair from o ...

  • AT&T EL51359 - page 61

    Appendix H 56 Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement betwee n you and the manufacturer of this AT&T branded PRODUCT. It supersedes a ll other written or oral communications related to this PRODUCT. The manufacturer provides no ot h er warranties for this PRODUCT. The warranty exclusively desc ...

  • AT&T EL51359 - page 62

    Appendix I 57 Technical specifications * Operating times varies depending on your actual use an d the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent labora ...

  • AT&T EL51359 - page 63

    58 Index A AC adapter, 4 Answering calls, 15 Auto off, 16 B Battery charging, 6 Battery installation, 5 C Call transfer, 21 Call waiting, 17 Caller ID (CID), 29 add entries to phone directory, 34 delete entries, 33 dial entries, 33 review entries, 32 Chain dialing, 18 Character chart, 25 Charger installation, 4 Clear voicemail indication, 13 Clock, ...

  • AT&T EL51359 - page 64

    59 M Maintenance, 48 Making calls, 15 Memory match, 30 Missed calls indicator, 30 Mute, 17 N Names, enter into directory, 25 search for, 27 O On-hook dialing, 15 P Paging tone, 19 Phonebook, see Directory, 23 Power adapte r, 4 Pre-dialing, 15 Q Quick reference guide, 1-2 R Receiving calls, 15 Recharging, 6 Redial, 16 Ringer silencing, 15 Ringer ton ...

  • AT&T EL51359 - page 65

    www .telephones.at t.com © 2009 Advanced American T elephones. All Rights Reserved. AT&T and the A T&T logo are trademarks of A T&T Intellectual Property licensed t o Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 4 A T&T 09/09. ...

Manufacturer AT&T Category Cordless Telephone

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