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Manual DKS 1803PC

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  • DKS 1803PC - page 1

    1803PC, 1815, 1817 PC Programmable Telephone Entry Systems Owner’s Manual DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1815-065 REV J, 3/01 Copyright 2001 DoorKing, Inc. All rights reserved. ...

  • DKS 1803PC - page 2

    2 ...

  • DKS 1803PC - page 3

    3 Use this manual with the following models only . All 1803PC models with circuit board 1844-010 REV A and B. All 1815 models with circuit board 1840-010 REV D and E. All 1817 models with circuit board 1841-010 REV F and G. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligati ...

  • DKS 1803PC - page 4

    TABLE OF CONTENTS Preface Important Notices ......................................................................................................................................................6 General Information ...................................................................................................................................... ...

  • DKS 1803PC - page 5

    3.4 Programming Letters, Numbers and Messages 3.4.1 Programming Letters and Numbers ......................................................................................... 3 7 3.4.2 Programming the User Message – 1815.................................................................................. 38 3.4.3 Programming the Instruction Message ? ...

  • DKS 1803PC - page 6

    IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply wi th the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regul ations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipme ...

  • DKS 1803PC - page 7

    GENERAL INFORMATION • Prior to beginning the installation of the tel ephone entry system, we s uggest that you become familiar with the instructions, illustrations, and wi ring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. • The proper installation of the telephone e ...

  • DKS 1803PC - page 8

    FEATURES • Can provide service for up to 3000 residents and can store up to 8000 card, transmitter or digital PIN codes when ordered with 3000 MemPLUS chip set. • System can be programmed via modem or RS -232 interface with the Remote Account Manager for Windows software included with the unit. Programming via RS-232 requires an additional cabl ...

  • DKS 1803PC - page 9

    SECTION 1 - INST ALLA TION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is in stalled. The telephone company will require the following information from you: Type: Touch Tone, Loop Start Ringer Equivalence: 0.0 A Jack Type: RJ11C FCC Registration ( ...

  • DKS 1803PC - page 10

    1.1.1 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted securely and is not subject to vibrat ion from closing doors or gates. CAUTON! If this entry system is used to control a vehicular gate ...

  • DKS 1803PC - page 11

    1.1.2 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess- mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates. CAUTON! If this entry system is used to control a vehicular gate with an aut omat ...

  • DKS 1803PC - page 12

    1.1.3 Flush Mount Units Flush mount units are installed into a wall wi th flush mount kits 1814-065 (stainless) or 1814-066 (gold). Flush mount kits are not included with t he entry system. Flush m ount units are not designed for direct exposure to the weather. Be sure t he unit is mounted securely and is not subject to vibration from closing doors ...

  • DKS 1803PC - page 13

    1.1.4 Flush Mount Rough-in Box The flush mount installation kit has two parts; the r ough-in box and the trim ring. The rough-in box is installed first. 3.875 1.75 1.25 4.25 7.25 10.25 13.25 14.5 9.0 12.75 1.875 11.0 1.75 1.75 1.75 6.375 11.0 3.5 9.25 10-24 x 1.125 Stud 1.125 DIA .25 DIA 13 ...

  • DKS 1803PC - page 14

    1.1.5 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814- 065 (stainless) or 1814-066 (gold) mounting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mount ed securely and is not subject to vibration from closing doors or gates. ...

  • DKS 1803PC - page 15

    1.1.6 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by usi ng the optional 1814-152 surface mount trim ring. Flush mount units are not designed for direct exposur e to the weather. Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates. CAUTON! If this entry system is used t ...

  • DKS 1803PC - page 16

    1.1.7 Wall Mount Units Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessa ry with flush mount units. Wall mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing ...

  • DKS 1803PC - page 17

    1.2 MEMORY CHIP INSTALLATION The telephone entry system is shipped with two me mory chips packaged in a separate box inside the shipping container. The memory chips must be installed for the telephone ent ry system to operate. CAUTION!! Do not install the memory chips with pow er to the telephone entry sy stem turned on. Attempting to install the m ...

  • DKS 1803PC - page 18

    1.3 POSTAL LOCK INSTALLATION At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they can deliver the mail. Mail carrier access will be provided by the installation of an Arrow Postal Lock. This is the same lock that the Post Office uses for gang mailboxes. These locks are not available t ...

  • DKS 1803PC - page 19

    SECTION 2 – WIRING Prior to installing wiring to the telephone entry syst em, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. The w iring of the telephone entry panel is an extremely imp ...

  • DKS 1803PC - page 20

    16 VAC 20 VA RS-232 Input (OPTIONAL) Connections to 2348 Elevator Control Board (OPTIONAL) Inputs for weigand control devices (OPTIONAL) 16 VAC 20 VA Weigand Power 20 18 19 13 14 15 16 17 8 9 10 11 12 34 5 6 7 12 Power Wiring Max imum Distance 100 Feet 18AWG 200 Feet 16 AWG Phone Wiring Maximum Distance 800 Feet 24 AWG 1600 Feet 22 AWG Weigand Wiri ...

  • DKS 1803PC - page 21

    2.1 MAIN TERMINAL DESCRIPTION TERMINAL DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 3 Earth Ground Only. 4 Switch Input. A closure between terminals 4 and 6 will cause the designated relay ...

  • DKS 1803PC - page 22

    There are four (4) auxiliary terminals on the 1840 control board which provide inputs for: weigand data, elevator control, RS232 communicati on, and power for these various features. 2.2.1 Weigand Power Terminals 16 VAC, 20 VA power must be supplied to these pow er terminals; otherwise RS232 communication and all weigand devices will fail to operat ...

  • DKS 1803PC - page 23

    2.2.3 Elevator Control Terminals The elevator control terminals are used when the 2348-010 elevator control board is connected to the system to enable elevator control. Do not connect any other devices to these terminals. Maximum wire run for weigand data is 500 feet using Belden 9931, Consolidated 5324-CL, or equivalent six (6) conductor shielded ...

  • DKS 1803PC - page 24

    2.3 RELAY WIRING (TYPICAL) 2.3.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will cont rol a single door or vehicular gate operator. Note that the electric strike and magnetic lock are each powered by their own power supply. Electric strikes are connected through the normally open (NO) contact and magnetic locks are ...

  • DKS 1803PC - page 25

    2.3.2 Controlling a Gate Operator and Pedestrian Gate (or Door) When controlling a gate operator and pedestrian gate (or doo r), relay 1 is typically used to control the gate operator while relay 2 is typically used to control the door or gate. Note t hat the electric strike and the magnetic lock are powered from their own power supply. The relay 2 ...

  • DKS 1803PC - page 26

    2.3.3 Controlling a Gate Operator a nd Two Pedestrian Doors (or Gates) The diagram below shows how it is possible to control a gate operator and two pedestrian doors or gates from the system. Relay 0 is typically us ed to control the gate operator and relays 1 and 2 are used to control pedestrian doors and/or gates. Note t hat the electric strike a ...

  • DKS 1803PC - page 27

    2.3.4 Tracker Expansion Board Control When Tracker expansion boards are used with the syst em to control up to 16 additional entry points, relays 1 and 2 are designated as tracker comm and relays and connect to the Tracker expansion boards. In this diagram, relay 0 is used to cont rol the gate operator and relays 1 and 2 are connected to the tracke ...

  • DKS 1803PC - page 28

    28 ...

  • DKS 1803PC - page 29

    SECTION 3 – PROGRAMMING IMPORTANT ! Many of the advanced features availabl e with this telephone entry system cannot be programmed from the system keypad. These features include relay hold open time zones, security levels, and elevator control options. If any of these features are used, the system must be programmed with the DoorKing Remote Accou ...

  • DKS 1803PC - page 30

    3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The system will prompt you with short tones (beep) when progr amming steps have been followed correctly, and with a long tone (beeeeeep) when the programming step is ended. The display will also assist you in viewing the information th ...

  • DKS 1803PC - page 31

    3.1.3 System Memory Prior to starting the programming of the PC pr ogrammable telephone entry sy stem, you must know the memory capacity and the type of the EEPROM chip s that are installed in the unit. This can be determined by inspecting the small chip that has a tag listing the memory size on it. This memory size determines the number of residen ...

  • DKS 1803PC - page 32

    3.2 PROGRAMMING WITH A PC Prior to programming the PC Programmable Tel ephone Entry System with the DoorKing Remote Account Manager for Windows software and the user supplied PC, the system must have the MASTER CODE programmed into it, and must be programmed to operate in the SINGLE or MULTIPLE system format. These programming f unctions cannot be ...

  • DKS 1803PC - page 33

    3.2.3 Programming for Call-up Operation This feature is only used when the telephone entry system is interfaced with a DoorKing 1816 Telephone Intercom system under certain special applicat ions. The factory setting for this feature is OFF. Do not change this feature to ON. Refer to the 1816 Installation Manual, and check with your DoorKing represe ...

  • DKS 1803PC - page 34

    3.3 GENERAL PROGRAMMING Proceed with the programming steps on the following pages only if PC programming will not be used. 3.3.1 Relay Strike Time These steps will program Relay 0, Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 sec onds by entering the desired time in seconds. If Track ...

  • DKS 1803PC - page 35

    3.3.3 Tone Open Numbers These steps will program the tone open numbers for rela ys 0, 1 and 2. You will need to enter a four- digit number (see chart below) to set the relay functi ons. If a function is not desired, enter # in place of a number. For example, if you want the rela y to have a momentary activation function only, and you want the relay ...

  • DKS 1803PC - page 36

    3.3.5 Touch-tone / Rotary-dial This programming sequence will set the telephone entry sy stem to dial out in either a touch-tone or rotary format. Generally, this will be set for touch-tone. Factory setting = touch-tone . 1. Press *07 and enter the four digit MASTER CODE _ _ _ _ (beep). 2. Enter 0* (beep) for touch-tone or enter 1* (beep) for rotar ...

  • DKS 1803PC - page 37

    3.4 PROGRAMMING LETTERS, NUMBERS and MESSAGES These programming steps apply only to the 1815 and 1817 systems. The keypad on the 1815 and 1817 systems have all the letters of the alphabet, the numbers 0 through 9, and a space key printed on it. This allows the keypad to be used to program all names and numbers into the systems electronic directory. ...

  • DKS 1803PC - page 38

    3.4.2 Programming the User Message – 1815 Systems The user message, followed by the instruction me ssage, scrolls across the screen from right to left when the system is not in use. Both the user and instruction message can be programmed to display your own message. The user message can be a maximum of 48 characters (spaces count as a character) ...

  • DKS 1803PC - page 39

    3.4.3 Programming the Instru ction Message – 1815 Systems The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3.4.2. The instruction message can be a maximum of 52 characters (spaces count as a character) and is entered into the sy stem memory in three block ...

  • DKS 1803PC - page 40

    3.4.4 Programming the User Message – 1817 Systems The user message is displayed on the top screen of the 1817. This message can be a maximum of 80 characters (spaces count as a c haracter) and is entered into the syst em memory in four blocks. The example below shows how the sample mess age was divided into four blocks and centered on the screen. ...

  • DKS 1803PC - page 41

    3.4.5 Programming the Instru ction Message – 1817 Systems The instruction message is displayed on the bo ttom screen of the 1817. This message can be a maximum of 80 characters (spaces count as a character) and is enter ed into the system memory in four blocks. The example below shows how the sample instruction message was divided into four block ...

  • DKS 1803PC - page 42

    Before beginning manual programming of this telephone ent ry system from the ke ypad, it is strongly recommended that the resident log s heets in the back of this manual be competed in their entirety. This will make programming easier and can be us ed as a reference when entering phone numbers, names, entry codes and device numbers. This section of ...

  • DKS 1803PC - page 43

    3.5.1 Programming the Directory Code Length This programming sequence sets the directory code l ength to 1 - 2 - 3 or 4 digits. If 11 or more resident names or telephone numbers are going to be programmed into the system, the directory code must be at least two-digits. If 101 or mo re resident names or telephone numbers are going to be programmed, ...

  • DKS 1803PC - page 44

    3.5.3 Programming Area Codes Up to 10 different area codes can be progra mmed for any 10-digit or long distance calling requirements and will be referenced 0 through 9 (for a total of 10). The area codes will be entered as a four-digit number (1 + the three digit area code) . If area codes are being programmed to facilitate 10-digit calling require ...

  • DKS 1803PC - page 45

    3.5.5 Programming Names (1815, 1817 Systems Only) In this section, names will be programmed into the system. Names are referenced to a phone number by entering the directory code that the persons phone number has been programmed to. 1. Press *66 and enter the four-digit MASTER CODE _ _ _ _ (beep). 2. Enter the directory code (1, 2, 3 or 4 digits de ...

  • DKS 1803PC - page 46

    3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. 1. Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep). 2. Enter the area code reference number (0 through 9) _ then press * (beep). 3. Enter # # # # then press * (beep). 4. Repeat steps 2 and 3 to delete additional area code ...

  • DKS 1803PC - page 47

    3.6 PROGRAMMING DEVICE CODES The PC programmable telephone entry system must be equipped with a MemPLUS chip to program device codes into its memory. Device codes must be five (5) digits in length and are typically card and transmitter codes. Each device code that you enter is assigned to the directory code that you select. Up to 25 device numbers ...

  • DKS 1803PC - page 48

    3.7 FOUR-DIGIT ENTRYT CODES Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not confuse four-digit entry codes with a fi ve-digit device code entered from a weigand keypad. 3.7.1 Programming Four-digit Entry Codes 1. Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep). 2. Enter the di ...

  • DKS 1803PC - page 49

    SECTION 4 – ADJUSTMENTS 4.1 Speaker Volume 1. Open the front of the tel ephone entry system and locate the speaker volume adjustment. 2. Place a phone call from the telephone entry system to a resident. While they are talking, adjust the speaker volume potentiometer fo r adequate sound. To increase the volume rotate the potentiometer clockwise, t ...

  • DKS 1803PC - page 50

    4.6 Back-light Cutoff (1817 Only) 1. The back-light cutoff potentiometer is located on the LCD control board in the 1817 system only. This adjustment is not ava ilable in the 1815 system. This potentiometer adjusts the intensity of the back lighted LCD panels and is normally factory set. To increase the back-light, turn the potentiomete r clockwise ...

  • DKS 1803PC - page 51

    1815 Adjustment Locations SEC LEVEL CLICK SENS VOLUME FEEDBACK MASTER CODE RING PIN RLY 2 AUTO 1816 HF HS CONTRAST 51 ...

  • DKS 1803PC - page 52

    1817 Adjustment Locations SEC LEVEL CLICK SENS VOLUME FEEDBACK MASTER CODE RING PIN RLY 2 AUTO 1816 HF HS BACK LIGHT CONTRAST UPPER CONTRAST LOWER 52 ...

  • DKS 1803PC - page 53

    SECTION 5 – OPERA TING INSTRUCTIONS 5.1 Guest Instructions Instructions on the telephone entry systems guide guest on the us age of the system and how to locate and call the resident that they wish to visit. The 1815 and 1817 systems utilize A and Z scroll buttons that a guest will use to locate the resident t hat they are wishing to visit. Pushi ...

  • DKS 1803PC - page 54

    5.2 RESIDENT INSTRUCTIONS Resident control of the door or gat e that the telephone entry system controls is limited to opening the door or gate in response to a call from a guest, or they may open the door or gate by using their assigned four-digit entry code. A resident instruction sheet is included in the back of this manual and may be copied and ...

  • DKS 1803PC - page 55

    5.3 SYSTEM ADMINISTRATOR The administrator can perform the following operati ons from a remote location using a touch tone telephone. You must know the phone number of the system and the sy stem master code. 5.3.1 Opening from a Remote Location 1. Call the telephone number that the entry system is install ed on. The system will answer with a short ...

  • DKS 1803PC - page 56

    5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "hold open" mode. This check can be useful if yourr gate (or door) is held open and you suspect that the telephone entry system relay may be the cause. 1. Call the telephone number that the entry syst ...

  • DKS 1803PC - page 57

    5.4 MISCELLANEOUS OPERATING INSTRUCTIONS 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15 seconds and cannot be changed. These director y codes should be reserved for use with management or emergency phone numbers that typically r equire longer talk times. For example, if directo ...

  • DKS 1803PC - page 58

    58 ...

  • DKS 1803PC - page 59

    SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should prov ide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out. The faceplate of the unit should be cleaned ...

  • DKS 1803PC - page 60

    SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points dow n. • Memory chips are installed upside down. System emits a long tone and cancels programming. • Waiti ...

  • DKS 1803PC - page 61

    SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. • Forgetting to press # first. • Re-program the entry code ranges (3.7.3). Entry codes will not activate relay 0. • Re-program relay 0 low and high ranges (3.7.3). Entry codes will not activate relay 1. • Re-program relay 0 low and high ranges (3.7.3). Entry codes will not a ...

  • DKS 1803PC - page 62

    6.1.2 Weigand Test (1815, 1817 Systems Only) This programming sequence will allow you to view the weigand data on the display as it is received by the control board. This will allow you to ve rify that the weigand device is functioning properly. 1. Press *82 and enter the four-digit master code _ _ _ _ (beep). 2. Enter 9 9 9 9 * (beep). 3. Activate ...

  • DKS 1803PC - page 63

    6.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activa tion of individual relays on the elevator control board(s) and will confirm communication between t he telephone entry system circuit board and the elevator control board(s). 1. Press *77 and enter the four-digit master code _ _ _ _ (beep). The display w ...

  • DKS 1803PC - page 64

    6.2 ACCESSORIES Surface Trim Ring Use to recess a surface mount unit into a wall or column. P/N 1803-150. Flush Kit Use to install flush style units in to a wall or column. Kit includes rough in back box and trim ring. P/N 1814-165 comes with stainless steel trim ring. P/N 1814-166 comes with gold plated trim ring. Flush Ring Use to surface mount a ...

  • DKS 1803PC - page 65

    Complete the information in the tables on the follo wing pages to maintain a record of the information that has been programmed into the telephone entry sy stem if the system IS NOT being programmed from a PC. If PC programming is being utilized, ther e is no reason to maintain these log sheets since the PC will maintain a complete record of the in ...

  • DKS 1803PC - page 66

    NAME AAC PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER Make additional copies of this table as needed. 66 ...

  • DKS 1803PC - page 67

    Resident Instruction Sheet Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door / gat ed entrance to your home by use of the local telephone network. If you have any questions regarding the use or operation of this system , please see your system admini ...

Manufacturer DKS Category Telephone

Documents that we receive from a manufacturer of a DKS 1803PC can be divided into several groups. They are, among others:
- DKS technical drawings
- 1803PC manuals
- DKS product data sheets
- information booklets
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All of them are important, but the most important information from the point of view of use of the device are in the user manual DKS 1803PC.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals DKS 1803PC, service manual, brief instructions and user manuals DKS 1803PC. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product DKS 1803PC.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use DKS 1803PC by users. Manuals are usually written by a technical writer, but in a language understandable to all users of DKS 1803PC.

A complete DKS manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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5. FAQ - Frequently Asked Questions
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