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Manual OnQ Technologies 364732-01

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  • OnQ Technologies 364732-01 - page 1

    i 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 4 PORT ROUTER/SWITCH (P/N 364732-01) OWNER’S MANUAL 1307742 REV.O ...

  • OnQ Technologies 364732-01 - page 2

    ii 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. FCC Certifications This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant t o Part 15 of the FCC Rules. These limits are ...

  • OnQ Technologies 364732-01 - page 3

    iii 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. TABLE OF CONTENTS I . I n t r o d u c t i o n 1 I I . P r o d u c t O v e r v i e w 2 A . F e a t u r e s 2 B . C o m p o n e n t s I n c l u d e d 2 C . R e p l a c e m ...

  • OnQ Technologies 364732-01 - page 4

    1 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. I. Introduction The On-Q Home 4 Port Router/Switch is an integrated Internet IP sharing device with a built-in 4-port 10/100Mbps Fast Ethernet switch. Its superb throughput ...

  • OnQ Technologies 364732-01 - page 5

    2 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. II. Product Overview A. Features • Superb performa nce with throughput as high as up to 80Mbps betw een Internet and LAN. • Supports PPPoE. • Supports VPN. (PPTP, IP- ...

  • OnQ Technologies 364732-01 - page 6

    3 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. D. On-Q Home 4 Port Router/Switch Detailed Physical Description The following information describes the physical characteristics of the On-Q Home Router/Switch: 1. Router/S ...

  • OnQ Technologies 364732-01 - page 7

    4 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. III. Installation The On-Q Home 4 Port Rout er/Switch is best insta lled during new construction i n two steps; at “rough-in” after the Electricians are done, but prior ...

  • OnQ Technologies 364732-01 - page 8

    5 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. IV. Initial Configuration (see Section V Advanced Setup Steps for more information) The On-Q Home 4 Port Rout er/Switch is typica lly configured in one of two ways; (1) Fro ...

  • OnQ Technologies 364732-01 - page 9

    6 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. NOTE: No user name is re quired and the default password is left bla nk. 2. To logon, just click OK (see Figure 5 ). NOTE: At the setup home pa ge, the tabs at t he top of ...

  • OnQ Technologies 364732-01 - page 10

    7 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 1. CATV dy namic Mode (Cable Modem) Selecting this mode (see Figure 7 ) enables you to obtain dynamic IP address from your ISP via DHCP support. Once the IP address is obta ...

  • OnQ Technologies 364732-01 - page 11

    8 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 2. PPPoE (DSL dynamic Mode) If this mode is selected (see Figure 8 ) and settings are saved, this Router/Switch will be connected to the Internet over an always-on connecti ...

  • OnQ Technologies 364732-01 - page 12

    9 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. PPPoE Infor mation PPPoE Account Active Profile ~ 1 ~ 2 ~ 3 You c an set up to three PPP oE account s, while onl y one acco unt can be enable d at a time. T o set the prof ...

  • OnQ Technologies 364732-01 - page 13

    10 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 3. Static Mode For leased line users, information provided by their ISP has to be filled in the below respe ctive fields when this mode is selected (see Figure 9 ). Inform ...

  • OnQ Technologies 364732-01 - page 14

    11 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. IP Address IP Address Enter the inf ormation p rovided by you r ISP. Subnet Mask Enter the i nformatio n provide d by your ISP. Gateway Enter the inf ormation p rovided by ...

  • OnQ Technologies 364732-01 - page 15

    12 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. D. Local Port Setup This screen (see Figure 10 ) contains settings fo r configuring the LA N (4-port switch) side of the product, where your PCs are connected. You can set ...

  • OnQ Technologies 364732-01 - page 16

    13 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. Number of IP address • Maximum: 253. Default va lue should work in most cases. Note: If “Continuous IP a ddre ss poll starts” is set at 192.168.1.1 and the “Number ...

  • OnQ Technologies 364732-01 - page 17

    14 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. V. Advanced Setup A. Management On this management screen (see Figure 12 ), you can 1. Change Administrator’s password: change the password for the device . 2. Limit Man ...

  • OnQ Technologies 364732-01 - page 18

    15 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. Limit Managemen t Station Click  to enable this functio n. Section 1 MAC Address Enter the first management station’ s network adapter MAC addresss. Section 2 MAC Add ...

  • OnQ Technologies 364732-01 - page 19

    16 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. B. Virtual Server On this Virtual Server screen (see Figure 13 ), you ca n set up a local server with specific port num ber that stands for the service ( e.g. web(80), FTP ...

  • OnQ Technologies 364732-01 - page 20

    17 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. Add Virtual Server Method ~ By Name ~ By Port You can sele ct to set up a virt ual server eithe r by name or by port number. Applicati on (Port) Click  to scr oll down. ...

  • OnQ Technologies 364732-01 - page 21

    18 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. C. Packet Filter The Packet Filters screen (see Figure 14 ) allows you to block specific users f rom accessing the I nternet and you can also disable specific Internet ser ...

  • OnQ Technologies 364732-01 - page 22

    19 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. TCP/UDP Port Filter Filter using the port num ber. You can set filter for a single port or a range of port s. NOTE: Performing a Factory Reset will erase all previously en ...

  • OnQ Technologies 364732-01 - page 23

    20 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. D. Static Route You can create static routes (see Figure 15 ) to manually administrate the network topology/traffic when the dynamic route is not effective enough. As ment ...

  • OnQ Technologies 364732-01 - page 24

    21 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. Device Informatio n Adapter Address This field is g rayed out, becau se the Adapter Address is not supposed to be ente red randomly. Do Not alter the c ontent unless you a ...

  • OnQ Technologies 364732-01 - page 25

    22 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. E. Dynamic DNS The Dynamic DNS screen (see Figure 17 ) allows you to alias a dynamic IP address to a static hostname, allowing your device to be more easily accessed by sp ...

  • OnQ Technologies 364732-01 - page 26

    23 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. F. Network Status 1. Connection S tatus This screen (see Figure 18 ) displays the current In ternet connection status. After the device is connected to the Internet Servic ...

  • OnQ Technologies 364732-01 - page 27

    24 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 2. Sessions List This screen (see Figure 19 ) displays active Internet sessions thr ough this device. Figure 19 REFRESH Click on this button to ref resh the li st and get ...

  • OnQ Technologies 364732-01 - page 28

    25 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 3. Users List This screen (see Figure 20 ) displays the current active users. Figure 20 REFRESH Click this button to refresh the list. ...

  • OnQ Technologies 364732-01 - page 29

    26 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. G. Others 1. Factory Reset (see Figure 21 ) To reset to factory default settings, click the GO button. NOTE: Performing the Factory Reset w ill eras e all previously enter ...

  • OnQ Technologies 364732-01 - page 30

    27 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 2. Save Configuration This function (see Figure 22 ) enables users to always save the current configurations as a file (i.e. config.sav), so that no re-entry is required w ...

  • OnQ Technologies 364732-01 - page 31

    28 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 3. Firmware Upgrade (see Figure 25 ) a. Download the latest firmware from your distri butor and save the file on the hard drive. b. Make sure all computers in the network ...

  • OnQ Technologies 364732-01 - page 32

    29 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. VI. Troubleshooting This section will detail possible solutions to common prob lem s that might occur in using the On-Q Wireless Access Point (WAP). A. Contact Information ...

  • OnQ Technologies 364732-01 - page 33

    30 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. 6. What is PPPoE (PPP over Ethernet )? PPPoE is also known as a dial-up DSL service. It is designed to integrate broadband services into the current widely deployed, easy- ...

  • OnQ Technologies 364732-01 - page 34

    31 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. Figure 27 displays the adapter address and current TCP/IP address. NOTE: At the “Ethernet Ada pter Information”, select the correct Ethernet adapter that is installe d ...

  • OnQ Technologies 364732-01 - page 35

    32 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. If the product is working properly, the followi ng should be apparent from this screen : 1) The Client should have an IP address within th e prescribed range (defau lt 192 ...

  • OnQ Technologies 364732-01 - page 36

    33 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. Appendix A Specifications Standards IEEE 802.3 10Base-T Et hernet IEEE 802.3u 100Base-TX Fast Ethernet IEEE 802.3x Flow Control Ports WAN: One 10/ 100Mbps RJ-45 po rt for ...

  • OnQ Technologies 364732-01 - page 37

    34 301 Fulling Mill Road, Suite G © Copyright 2004 by OnQ Tec hnologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com (800)-321-2343 Innovations in Home Living. Appendix C INTERNET PORT LINK STATUS PPPoE link sta tus “PPPoE offline. Ready to connec t.” Device’s Interne t Port is not connected to the ISP’s dialup server . D ...

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A complete OnQ Technologies manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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5. FAQ - Frequently Asked Questions
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