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AT&T 9371 - page 1
900 MHz Cordless T elephone/Answering System with Caller ID/Call W aiting 9371 Please also read Part 1 — Important Product Infor mation USER ’ S MANU AL Pa r t 2 A T&T and the globe symbol are registered trademar ks of A T&T Corp. licensed to Advanced American T elephones. DRAFT 8/14/01 9371_book_1ATT 8/14/01 10:00 AM Page ii ...
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AT&T 9371 - page 2
© 2001 Advanced American T elephones. All rights reserved. Printed in China. Issue 1A T&T 08/01 9371_book_1ATT 8/14/01 10:00 AM Page iii ...
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AT&T 9371 - page 3
CONTENTS BEFORE YOU BEGIN . . . . . . 1 About Caller Identification ........... 1 INST ALLA TION . . . . . . . . . 2 Befor e Y ou Install .......................... 2 T able/Desk Installation...................3 W all Installation ............................ 5 TELEPHONE OPERA TION A T THE HANDSET . . . . . . . . . . . 7 Make a Call ............... ...
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AT&T 9371 - page 4
BEFORE YOU BEGIN 1 About Caller Identification (Caller ID) This product has a Caller ID with Call W aiting feature that w orks with ser vice from y our local phone ser vice provider . Caller ID with Call W aiting lets you see who’ s calling before y ou answer the phone, even when y ou’ re on another call. Y ou may need to chang e your phone ser ...
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AT&T 9371 - page 5
INST ALLA TION 2 Before Y ou Install 1 Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jac k and a standard electrical outlet (110v AC) not contr olled b y a wall s witch. 2 Install the handset battery. b) Align two holes in plug with socket pins, and snap the plug into place. d ...
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AT&T 9371 - page 6
INST ALL A TION 3 3 Attach belt clip to the cordless handset (optional) . T able/Desk Installation T o attach To r e m o v e Standard electrical outlet Modular telephone jack 1 Connect the telephone line cord. 2 Connect the power cord. The ANSWER ON/OFF light goes on, and CL f lashes in the Message Window . Use only the pow er cord supplied with th ...
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AT&T 9371 - page 7
INST ALLA TION 4 3 Charge the handset battery. Place the handset in the base. Charge the battery for at least 16 hours the first time. After the first charg e, the batter y is typically fully charg ed overnight. 4 Check for dial tone. After the batteries are charg ed, pick up the handset and press P ; you should hear a dial tone. 5 Set the dial mod ...
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AT&T 9371 - page 8
Align tabs on wall mount adapter with holes on bottom of base. Snap wall mount adapter firmly into place. INST ALLA TION 5 W all Installation 1 Position the wall mount adapter on the base. 9371_book_1ATT 8/14/01 10:00 AM Page 5 ...
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AT&T 9371 - page 9
a) Align holes on base with mounting studs on wall jack. b) Place power cord as shown. c) Pull base down on mounting studs until it locks into place. 5 Follow Steps 3–6 in “T able/Desk Installation.” INST ALLA TION 6 2 Connect the telephone line cord. 3 Connect the power cord. The ANSWER ON/OFF light goes on, and CL f lashes in the Messag e W ...
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AT&T 9371 - page 10
Redial Press P ,t h e n press r to call last number dialed (up to 32 digits). 7 TELEPHONE OPERA TION A T THE HANDSET Intercom 1 Press to signal the base — OR — Press to ans wer a page from the base. Then speak with someone at the base without tying up the phone line. 2 Press O to disconnect. Answer a Call Press any key e xcept O . End a Call Pr ...
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AT&T 9371 - page 11
8 TELEPHONE OPERA TION A T THE HANDSET Handset Ringer Style/Batter y Save Y ou can select from four different handset ring er styles, or tur n the ringer off and extend the battery life. 1 Make sure the handset is off. 2 Press p to enter programming mode. 3 Press > until the screen displays RINGER: and the current setting. 4 Press s ; the cur re ...
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AT&T 9371 - page 12
9 TELEPHONE OPERA TION A T THE HEADSET Operating Range This cordless telephone operates within the maximum pow er allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over onl y a certain distance — which can var y with the locations of the base and handset, the weather , and the construction of y ...
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AT&T 9371 - page 13
10 TELEPHONE OPERA TION A T THE BASE Indicates handset is in base On steadily: handset or base speakerphone is in use Flashing quickly: an extension is in use Flashing slowly: a call is on hold Speaker Volume While on a call, use to adjust the volume of what you hear . Base Ringer Volume Switch Use to adjust how loudly the base rings. Make, Answer ...
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AT&T 9371 - page 14
TELEPHONE OPERA TION A T THE BASE 11 Handset Locator Press to locate the handset. The handset will beep for up to one minute or until you turn it off b y pressing again or pressing o on the handset. NOTE: When the handset is in use the P age/Intercom and Handset Locator f eatures ar e inactive. Page/Intercom 1 Press and release to signal someone at ...
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AT&T 9371 - page 15
12 TELEPHONE MEMOR Y A T THE HANDSET Store a Number in m 1 Press p to enter programming mode. 2 Press < or > until the screen displays S ET ONE TOUCH . 3 Press s . A f lashing cursor appear s on screen. 4 Enter the telephone number you want to stor e. Use < to backspace and make a correction. 5 Press s or p to store the number in m Dial th ...
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AT&T 9371 - page 16
13 This cordless handset can store an additional 50 telephone numbers with names in the director y , each up to 16 digits long. Entries are stored alphabetically . For consistency with Caller ID entries, you may wish to enter last names first. Note: Pr ess O at any time to e xit memor y . Store a Number in the Director y 1 Press p . The screen disp ...
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AT&T 9371 - page 17
14 TELEPHONE MEMOR Y A T THE HANDSET 4 When you finish entering the name, press s . The screen displays ENTER NUMBER . 5 Enter the telephone number . Use < to backspace and make a correction. Press r to store a pause in the dialing sequence. 6 Press s or p to store your entry . Y ou’ll hear a series of beeps confirming the entr y . Note: When ...
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AT&T 9371 - page 18
15 Delete a Number Stored in the Director y 1 Press > (DIR). The screen displa ys DIRECTORY . 2 Press < or > to scroll alphabetically through numbers stored in the directory —OR— Press the dial pad key for the first letter of the entr y you want to delete. 3 When the screen displa ys the number you want to delete, press s . Then press ...
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AT&T 9371 - page 19
HEADLINE LEFT HEADLINE L-SUB 16 Y ou can store 10 telephone number s (up to 16 digits each) in the base memor y locations (0-9). Store a Number in Base Memor y 1 Press p on the base to enter programming mode. The SPEAKER light f lashes. 2 Press M . 3 Press the dial pad key (0-9) for the location where y ou want to store the number . 4 Enter the tel ...
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AT&T 9371 - page 20
17 CALLER ID OPERA TION About Call Histor y This phone assigns each incoming call a number from 1 to 50. The most recent call will have the highest number . When the memor y is full, the oldest call information is deleted to make room f or new incoming call information. For eac h call that comes in, the screen displays the f ollowing information be ...
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AT&T 9371 - page 21
18 Delete Records from Call Histor y Delete a Specific Call 1 Locate the record y ou want to delete from call histor y . 2 Press s , then press > until ERASE f lashes. 3 Press s . The screen displa ys ERASE NO YES ALL and the phone number . The current choice f lashes. 4 Press > until YES f lashes. 5 Press s . Y ou’ll hear a confirmation to ...
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AT&T 9371 - page 22
19 Store a Call Histor y Record in the Directory 1 Locate the record in call history you want to store in the directory . 2 If you wish to c hange how the number is stored, press # . The screen displa ys any alternate dialing sequences available for this call (ar ea code + number; 1 + area code + number; 1+ number; number only). 3 Press s , then pr ...
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AT&T 9371 - page 23
20 Audible Indicators This system gives y ou voice prompts f or feature oper ations and voice confirmations when you press a button or complete an operation. Set the Clock 1 With ans wering system on, press U until the system announces, “ Chang e c lock. ” 2 Press S until the system announces the cor rect da y , then press t . 3 Press S until t ...
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AT&T 9371 - page 24
ANSWERING SYSTEM OPERA TION A T THE BASE Turn Answering System on or off Enter Answering System featur e setup and choose a featur e to set Confir m/r eview featur e setting Record outgoing announcement Delete outgoing announcement, messages Select a featur e setting 21 Record Y our Announcement NOTE: If y ou have assigned dif fer ent mailbo xes to ...
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AT&T 9371 - page 25
22 Answering System Feature Setup Y ou can set up one feature at a time, or you can set up a feature and then move on to set up another f eature. 1 Make sure the ans wering system is on. 2 Press and release U until y ou hear the system announce the fe at u re yo u w an t t o s e t. Refer to the “Featur e Summar y” below for a description of the ...
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AT&T 9371 - page 26
23 ANSWERING SYSTEM OPERA TION A T THE BASE Listen to, Save & Delete Messages The system automatically sav es your messages until y ou delete them, and can store approximately 15 minutes of messag es, memos, and announcements (up to a maximum of 99 messages). After playing a messag e, the system announces the day and time it was received. While ...
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AT&T 9371 - page 27
24 Call Screening/Intercept 1 Make sure the ans wering system is on and call screening is turned on (see “Change call scr eening” on pa g e 22). Adjust the message playbac k volume. 2 Adjust the message so y ou can hear the caller’ s message. 3 If you decide to take the call, press P on the handset. 4 I f you pick up an e xtension phone dur i ...
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AT&T 9371 - page 28
25 ANSWERING SYSTEM OPERA TION A T TOUCH TONE PHONE Connect with the Answering System Y ou can access many features of this system r emotely from a touc h tone phone. 1 Dial your telephone number . 2 When the system answ er s, press # , then enter your Remote Access Code (preset to 19). The system beeps once. 3 Within tw o seconds, enter a remote c ...
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AT&T 9371 - page 29
26 ANSWERING SYSTEM OPERA TION A T TOUCH TONE PHONE Remote Access Commands (continued) Function: Command: Record memo Press *8 ; then mailbox number where you want memo r ecorded; speak after beep; press #5 to exit. End remote access call Press *0 . Tur n system of f Press # 0 ; the system announces, “Machine of f . ” Press #0 a gain to turn th ...
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AT&T 9371 - page 30
27 Charging the Handset Batter y Pack This batter y should remain charg ed up to six days with the ringer turned on and up to 12 days with the ring er of f . A fully charg ed batter y provides an averag e talk time of about five hours. The batter y pack needs c harging when: • A new batter y is installed in the handset. • The phone beeps once e ...
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AT&T 9371 - page 31
28 Replacing the Handset Batter y Pack 1 Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cov er downward. 2 Lift out the old battery pack and disconnect. 3 Align the two holes in the new battery pack’s plug with the socket pins, and snap the plug into place. Place the battery pack in the compartm ...
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AT&T 9371 - page 32
29 IN CASE OF DIFFICUL TY If you hav e dif ficulty operating this phone, tr y the suggestions below . For Customer Service, visit our website at www .telephones.att.com or call 1 800 222–3111. Please retain your r eceipt as your proof of pur chase . If the phone doesn’t work at all, check these items first: • Make sure the A C adapter is plug ...
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AT&T 9371 - page 33
30 If you hear noise or interference when using the phone: • Make sure the base antenna is fully upright. • Y ou may be out of rang e. Move closer to the base. • Press and release C to c hange to another of the 30 c hannels available. If noise is exceptionally loud, move closer to the base bef ore changing c hannels. • Household appliances ...
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AT&T 9371 - page 34
31 If you have difficulty hearing messages: Check the volume setting. If the system does not answer after the correct number of rings: • Make sure that the ans wering system is on. • If T oll Saver is on, the number of rings changes to tw o when you have new messages w aiting. • In some cases, the system may be affected by the ringing system ...
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AT&T 9371 - page 35
PERF . PERF . fol d Answering System 9371 Remote Commands T o connect with your answering system: 1 Dial your telephone number from a touc h tone phone. 2 When the system answ er s, press # , then enter your Remote Access Code (preset to 19). 3 Within tw o seconds, enter a remote command from inside this card. T o connect with your answering system ...
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AT&T 9371 - page 36
PERF . Remote Command Press V oice Help menu *5 Play messag es # , then mailbox number ( 1 , 2 ,o r 3 ) Repeat message # 4 Skip message # 6 Stop #5 Save messages Hang up Delete message #9 while message pla ys Review announcement #7 Record announcement *7 , speak after beep, press #5 to stop Record memo *8 , then mailbox number , speak after beep, p ...
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