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Philips 238C4 - page 1
www .philips.com/welcome EN User manual 1 Customer care and war r anty 27 T roubleshooting & F A Qs 32 238C4 ...
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Philips 238C4 - page 2
T able of Contents 1. Important ............................................... 1 1.1 Safety precautions and maintenance .....................................................1 1.2 Notational Descriptions ............................ 2 1.3 Disposal of product and packing material ...............................................................3 2. Se ...
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Philips 238C4 - page 3
1 1. Important 1. Impor tant This electronic user’ s guide is intended for any one who uses the Philips monitor . T ake time to read this user manual before y ou use your monitor . It contains impor tant information and notes regarding operating your monitor . The Philips guarantee applies provided the product is handled proper ly for its intende ...
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Philips 238C4 - page 4
2 1. Important • T emper ature: 0-40°C 32-95°F • Humidity: 20-80% RH Important information for Burn-in/Ghost image • Alwa ys activate a moving screen sav er program when you leave your monitor unattended. Al ways activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterr upted display of ...
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Philips 238C4 - page 5
3 1. Important 1.3 Disposal of pr oduct and packing material W aste Electrical and Electronic Equipment- WEEE This mar king on the product or on its packaging illustrates that, under European Directive 2002/96/EC go verning used electr ical and electronic appliances, this product may not be disposed of with normal household waste . Y ou are respons ...
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Philips 238C4 - page 6
4 2. Setting up the monitor 2. Setting up the monitor 2.1 Installation Package contents VG A ( op t io na l ) HD M I (o pt i on al ) AC / DC A da p te r 238C4 Note Use only the A C/DC adapter model: Philips ADPC1945(238C4QH) Install base stand 1. Place the monitor face down on a soft and smooth surface to av oid scratching or damaging the screen. 2 ...
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Philips 238C4 - page 7
5 2. Setting up the monitor Connecting to your PC 4 4 5 1 DC power input 2 V GA input 3 HDMI inputs (HDMI1, HDMI2) 4 HDMI audio output 5 Kensington anti-theft lock Connect to PC 1. Connect the power cord to the back of the monitor r mly . 2. T urn off your computer and unplug its pow er cable. 3. Connect the monitor signal cable to the video con ...
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Philips 238C4 - page 8
6 2. Setting up the monitor Description of the On Screen Displa y What is On-Screen Displa y (OSD)? On-Screen Display (OSD) is a f eature in all Philips LCD monitor s. It allows an end user to adjust screen performance or select functions of the monitor s directly through an on-screen instr uction window . A user fr iendly on screen display interfa ...
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Philips 238C4 - page 9
7 2. Setting up the monitor Resolutionnotication This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an aler t is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results. Display of the nativ e resolution aler t can be switched off fr ...
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Philips 238C4 - page 10
8 3. Image Optimization 3. Image Optimization 3.1 SmartImage What is it? Smar tImage provides presets that optimiz e display for diff erent types of con tent, dynamically adjusting brightness, contrast, color and sharpness in real time . Whether you're working with text applications, displaying images or watching a video, Philips Smar tImage d ...
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Philips 238C4 - page 11
9 3. Image Optimization • Movie: Ramped up luminance , deepened color saturation, dynamic contr ast and razor sharpness displays ever y details in dar ker areas of your videos without color washout in br ighter areas maintaining a dynamic natur al values for the ultimate video display . • Game: T ur n on over dr ive circuit for be ...
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Philips 238C4 - page 12
10 3. Image Optimization Installation • Follow the instr uction and complete the installation. • Y ou can launch after installation is completed. • If you want to launch later , you can either click the shor tcut on desktop or toolbar . First launch -Wizard • The fir st time after installation of Smar tControl Premium, it will automatically ...
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Philips 238C4 - page 13
11 3. Image Optimization Color menu • Color Menu allow you to adjust RGB, Black Level, White P oint, Color Calibration, and Smar tImage (Please refer to Smar tImage section). • Y ou can follow the instr uction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibr ation. ...
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Philips 238C4 - page 14
12 3. Image Optimization 1. "Show Me" star ts color calibr ation tutor ial. 2. Star t - star ts the 6-step color calibr ation sequence . 3. Quick View loads the before/after images. 4. T o retur n to Color home pane , click the Cancel button. 5. Enable color calibr ation - by default is on. If unchecked, does not allow for color calibrati ...
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Philips 238C4 - page 15
13 3. Image Optimization ECO menu Options menu Theft Deterrence Pane will only be active when selecting Theft Deter rence Mode from the drop-down Plug Ins menu. T o enable Theft Deter rence , clicking Enable Theft Deterrence Mode button br ings up the following screen: • User can enter PIN between 4 and 9 digits number s only . • After enter in ...
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Philips 238C4 - page 16
14 3. Image Optimization A right click on the task tr ay icon displays the menu options for Help, T echnical Suppor t. Check for Update, About, and Exit. When Enable task tray menu is disabled, the task tr ay icon will only display EXIT . • Run at Star tup is checked (On) by default. When disabled, Smar tControl Premium will not launch at star t ...
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Philips 238C4 - page 17
15 3. Image Optimization Help menu Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-suppor ted display capable of DDC/CI, only the Help and Options tabs are availab le. Help>V ersion - Will only be active when selecting V ersion from the drop- down Help menu. On a non-suppor ted display ...
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Philips 238C4 - page 18
16 3. Image Optimization The task tray has ve entries: • Help - Access to User Manual file: Open User Manual file using the default browser window . • T echnical Support - Displays the tech suppor t page. • Check for Update - T akes the user to PDI Landing and checks the user’ s ver sion against the most cur rent available. •? ...
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Philips 238C4 - page 19
17 4. T echnical Specications 4. T echnical Specifications Picture/Displa y Monitor Panel T ype IPS LCD Backlight LED Panel Siz e 23" W (58.4 cm) Aspect Ratio 16:9 Pixel Pitch 0.2652(H) mm x 0.2652(V) mm Brightness 250 cd/m² Smar tContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14 ms Smar tResponse Time (typ.) 7 ms ...
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Philips 238C4 - page 20
18 4. T echnical Specications Product with stand 3.80 kg Product without stand 3.35 kg Product with packaging 5.67 kg Operating Condition T emper ature r ange (operation) 0°C to 40 °C T emper ature r ange (Non-operation) -20°C to 60°C Relative humidity 20% to 80% MTBF 30,000 hr s Envir onmental ROHS YES EPEA T Silver (www .epeat.net) Packagi ...
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Philips 238C4 - page 21
19 4. T echnical Specications 4.1 Resolution & Preset Modes Maxim um Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V . freq (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 72.81 37.50 ...
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Philips 238C4 - page 22
20 5. Po wer Management 5. P ow er Management If you ha ve VESA DPM compliance display card or software installed in your PC, the monitor can automatica lly reduce its powe r consumption when not in use . If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically . The following tab le s ...
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Philips 238C4 - page 23
21 6. Regulatory Infomation 6. Regulator y Information Congratulations! This product is TCO Cer tied – for Sustainable IT TCO Cer tied is an international third par ty sustainability cer tication for IT products. TCO Cer tied ensures that the manufacture, use and recycling of IT products reect environmental, social and economic res ...
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Philips 238C4 - page 24
22 6. Regulatory Infomation Lead-free Pr oduct Lead free display promotes environmentally sound reco ver y and disposal of waste from electrical and electronic equipment. T oxic substances like Lead has been eliminated and compliance with European community’ s stringent RoHs directive mandating restr ictions on hazardous substances in electrical ...
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Philips 238C4 - page 25
23 6. Regulatory Infomation Energy Star Declaration (www .energystar .gov) As an ENERGY ST AR ® Par tner , we hav e determined that this product meets the ENERGY ST AR ® guidelines for energy efciency . Note W e recommend you switch off the monitor when it is not in use for a long time. Federal Communications Commission (FCC) Notice (U.S. Only ...
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Philips 238C4 - page 26
24 6. Regulatory Infomation Cependant, r ien ne peut garantir l'absence d'interférences dans le cadre d'une installation par ticulière . Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remett ...
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Philips 238C4 - page 27
25 6. Regulatory Infomation North Europe (Nor dic Countries) Infor mation Placering/V entilation V ARNING: FÖRSÄKRA DIG OM A TT HUVUDBRYT ARE OCH UTT A G ÄR LÄTÅTK OMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLA TS. Placering/V entilation AD V ARSEL: SØRG VED PLA CERINGEN FOR, A T NETLEDNINGENS STIK OG STIKK ONT AKT ER NEMT TILGÆNGELIGE. Paik ...
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Philips 238C4 - page 28
26 6. Regulatory Infomation EU Energy Label The European Energy Label infor ms you on the energy efciency class of this product. The greener the energy efciency class of this product is the low er the ener gy it consumes. On the label, you can nd the energy efciency class, the av erage power consumption of this product in use and the av ...
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Philips 238C4 - page 29
27 7. Customer care and war ranty 7. Customer car e and warranty 7.1 Philips’ Flat Panel Monitors Pix el Defect P olicy Philips strives to deliver the highest quality products. W e use some of the industr y's most advanced manufacturing processes and pr actice stringent quality control. Ho wever , pixel or sub pixel def ects on the TFT Monit ...
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Philips 238C4 - page 30
28 7. Customer care and war ranty Note A red or blue bright dot must be more than 50 percent brighter than neighbor ing dots while a green bright dot is 30 percent br ighter than neighboring dots. Black Dot Defects Black dot defects appear as pix els or sub pixels that are always dark or 'off'. That is, a dar k dot is a sub-pixel that sta ...
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Philips 238C4 - page 31
29 7. Customer care and war ranty 7.2 Customer Care & W ar ranty For warr anty cov erage infor mation and additional suppor t requirement valid for y our region, please visit www .philips.com/suppor t website for details. Y ou may also contact your local Philips Customer Care Center number listed below . Contact Information for WESTERN EUR OPE ...
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Philips 238C4 - page 32
30 7. Customer care and war ranty Contact Information for CENTRAL AND EASTERN EUR OPE region: Countr y Call center ASC Consumer care n umber Belar us NA IBA +375 17 217 3386 Bulgaria NA LAN Ser vice +359 2 960 2360 Croatia NA Renoprom +385 1 333 0974 Estonia NA FUJITSU +372 6519900 Latvia NA “Ser viceNet L V” Ltd. +371 7460399 Lithuania NA U AB ...
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Philips 238C4 - page 33
31 7. Customer care and war ranty Contact Information for APMEA region: Countr y Call center ASC Consumer care n umber Australia NA AGOS NETW ORK PTY L TD 1300 360 386 New Zealand NA Visual Group Ltd. 0800 657447 Hong Kong / Macau NA Smar t Pixels T echnology Ltd. Hong Kong:T el: +852 2619 9639 Macau:T el: (853)-0800-987 India NA REDINGT ON INDIA L ...
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Philips 238C4 - page 34
32 8. T roubleshooting & F A Qs 8. T r oubleshooting & F A Qs 8.1 T roubleshooting This page deals with problems that can be corrected by a user . If the problem still per sists after you ha ve tried these solutions, contact Philips customer ser vice representative. Common Pr oblems No Picture (P ow er LED not lit) • Make sure the power c ...
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Philips 238C4 - page 35
33 8. T roubleshooting & F A Qs Image appears blurr ed, indistinct or too dark • Adjust the contr ast and br ightness on On-Screen Display . An "after -image", "burn-in" or "ghost image" remains after the po wer has been turned off. • Uninter r upted display of still or static images over an extended per iod ma ...
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Philips 238C4 - page 36
34 8. T roubleshooting & F A Qs Q3. After installing SmartControl Pr emium, when clicking on SmartControl Premium tab , nothing shows up after a while or a failure message sho ws, what happened? Ans.: It might be your graphic adaptor is not compatible with the Smar tControl Premium. If your graphic adaptor is one of the abov e mentioned brands, ...
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Philips 238C4 - page 37
35 8. T roubleshooting & F A Qs companion CD-ROM) included in this package . Monitor driver s (.inf and .icm les) will be installed automatically . Q4: How do I adjust the r esolution? Ans.: Y our video card/graphic dr iver and monitor together determine the availab le resolutions. Y ou can select the desired resolution under Windows ® Cont ...
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Philips 238C4 - page 38
36 8. T roubleshooting & F A Qs may cause "burn in", also known as "after -imaging" or "ghost imaging", on your screen. "Bur n-in", "after -imaging", or "ghost imaging" is a well-kno wn phenomenon in LCD panel technology . In most cases, the "burned in" or "atter -imagin ...
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Philips 238C4 - page 39
© 2012 K oninklijke Philips Electr onics N.V . All rights reserved. Philips and the Philips Shield Emblem are r egistered trademarks of K oninklijke Philips Electr onics N.V . and ar e used under license from K oninklijke Philips Electr onics N.V . Specicationsaresubjecttochangewithoutnotice. V ersion: M4238CE1T ...
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