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Compaq MIL-S800I - page 1
W arranty and Suppor t Guide 1 Y ear Parts and Labor 1 Ye a r Te c h n i c a l Te l e p h o n e S u p p o r t 24 Hours a Day , 7 Days a W eek IMPORT ANT NOTE If you experience a problem with your ne w Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RET AILER. At Compaq, we take pride in our ability to ser vice your needs. W e are availabl ...
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Compaq MIL-S800I - page 2
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Compaq MIL-S800I - page 3
3 Don’ t For get to Register! Click the registration icon on your desktop or go to: www.register.hp.com NOTE: Y o u can view your PC product number , mode l number , and serial number by pressing the Ctrl, Alt, and S keys on the keyboard at the same tim e. Registration is quick, easy and offers: • E-mail updates containing notifi cations about ...
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Compaq MIL-S800I - page 4
4 Symantec — Nor ton A V www .symantec.com/techsupp Quicken Basic (Intuit) 900-555-4688 www .intuit.com V eritas (only CD-RW and DVD+RW/+R models) www .veritas.com Y ahoo! — User Support www .yahoo.com T r oubleshooting For help on problems you ma y be experiencing when you install your PC, refer to the following pages for possible solutions. S ...
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Compaq MIL-S800I - page 5
5 Internet Access Symptom Problem Solution Internet Ser vice Provider (ISP) account is not set up properly . V erify Internet settings, or co ntact your ISP for assistance. Modem is not set up properly . Reconne ct the modem, verifying connections. Note that your PC may also have an Ethernet network interface (also called a network interface card, ...
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Compaq MIL-S800I - page 6
6 Power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power source are plugged in properly . Green power supply light on back of PC is out. When the cables connecting the PC to the external power source are plugged in properly and the wall outlet is functionin ...
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Compaq MIL-S800I - page 7
7 There are several metho ds to fix your PC, including using the System Recovery program. Try these methods in the order listed here, or refer to the table that follows the list. • Restart When you restart the computer , the PC starts over using the operating system and software in its memor y . This is the simplest re pair for your PC; just clic ...
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Compaq MIL-S800I - page 8
8 Creating Recover y CDs/DVDs 1 Yo u c a n recover (bring b ack) the operating system and programs that were included on your hard drive just as they were when you bought the computer . NOTE: A hard disk drive is a disk inside the computer that stor es the operating system, programs, and data. 2 Y ou recover the operating system and programs direct ...
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Compaq MIL-S800I - page 9
9 T o use this program, your PC must have a CD-RW drive, DVD W riter drive, or other d rive that can write to the CDs or DVDs. If necessary , purchase a Windows XP-compatible drive from your local PC or electronics store. The number of CDs/DV Ds in the recover y set depends on your PC model. The program tells you the number of blan k discs needed t ...
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Compaq MIL-S800I - page 10
10 Application Recover y NOTE: Not all PC models include the Appl ication Recover y program. Per form steps 3 through 5 of the following procedure. If Com paq Application Recovery appears in the folder , your PC includes the program. If an individual factory-installed application or driver accidentally gets erased or damaged, you can reinstall the ...
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Compaq MIL-S800I - page 11
11 Star ting System Recovery If the PC Is Not Responding 1 T urn off the PC. If necessar y , press and hold the On button until the PC turns off. 2 Disconnect all peripher al devices from the PC except the monitor , the keyboard, and the mouse. 3 Press the On button to turn on the PC. 4 During the startup, do the following to enter the System Recov ...
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Compaq MIL-S800I - page 12
12 W arranty and License Information HP T otal Care HP T otal Care provides fas t, friendly , and effective exp e rt advice for all your Compaq- bran ded products. If you have a question or if a problem aris es, we offer extensive ser vice and support options around the clock to better handle your needs. Go to your PC’ s Help and Support Center f ...
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Compaq MIL-S800I - page 13
13 Protect Y our Investment Obtaining a W arranty Up grade Upgrade your standard factory warranty to two or three years with an extended ser vice plan. Ser vice coverage begins on product purchase date and you must purchase the ser vice within the first year after purchasing the computer . The hardware ser vice offering will be determin ed based on ...
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Compaq MIL-S800I - page 14
14 Unless otherwise stated, and to the extent permitted by loc al law , new HP Hardware Products may be manufactured using new materials or new and used mat erials equivalent to new in per formance and reli ability . HP may repai r or replace HP Hardware Pro ducts (a) with new or previously used products or parts equivalent to new in performance an ...
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Compaq MIL-S800I - page 15
15 THIS LIMIT A TION OF LIABILITY APPLIES W HETHER DAMAGES ARE SOUGHT , OR A CLAIM MADE, UNDER THIS LIMITED W ARRANTY OR AS A TOR T CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAI M. THIS LIMIT A TION OF LIABILITY CANNOT BE W AIVED OR AMENDED BY ANY PERSON. THIS LIMIT A TION OF LIABILITY WILL BE EFFECT ...
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Compaq MIL-S800I - page 16
16 Service Upgrades HP has a range of additional suppor t and ser vice coverage for your product that can be purchased locally . However , some support and related products may not be available in all countries/regions. For information on availabil ity of ser vice upgrades and th e cost for these service upgrades, refer to the HP W eb site at: www ...
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Compaq MIL-S800I - page 17
17 End User License Agreement PLEASE READ CAREFULL Y BEFORE USING THIS EQUIPMENT : This End-User License Agreement ( “EULA”) is a legal agreement between (a) you (eit her an individual or a single entity) and (b) Hewlett-Packard Company (“HP”) that governs your use of any Software Product, installed on or made available by HP for use with y ...
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Compaq MIL-S800I - page 18
18 5. PROPRIET ARY RIGHTS. All intellectual property rights in the Software Product and user documentat ion are owned by HP or its suppliers and are pr otected by law , including but not limited to United States copyright, trade secret, and trademark law , as well as other applicable laws and international treaty provisions. Y ou shall not remove a ...
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Compaq MIL-S800I - page 19
19 DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer ’ s Name: Hewlett-Packard Company Manufacturer ’ s Address: Hewlett-Packard Company 10500 Ridgeview Court Cupertino, CA 95014 declares, that the product(s) Product: Personal computer Model Number(s): S0000, SR1000, SA3000, m000, m10 00, m5000, d1000, a000, t00 ...
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Compaq MIL-S800I - page 20
20 Operating Specifications Electrical ratings: AC INPUT 100–240V , 4A, 50–6 0 HZ Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m Regulator y and Safety Information WARNING: Text set off in this manner indicates tha ...
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Compaq MIL-S800I - page 21
21 Consumer Informatio n and FCC Requiremen ts Telephone Connection • This equipment co mplies wi th Par t 68 of the Federal Communications Commission rules. These rules permit this device to be directly con nected to the telephone network. Standardized jac k s are used for these connections. This equipment should not be used on party lines or co ...
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Compaq MIL-S800I - page 22
22 WARNING: The Load Num ber .9 assigned to each terminal device denotes the percen tage of the total load to be co nnected to a telephone loop; this is used b y the device to prevent overloading. The termination on a loop may consist of any combi nation of devices, subject only to the requirement that the sum of the Load Numbers does not exceed 10 ...
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Compaq MIL-S800I - page 23
23 Laser Safety Stat ement Class 1 LED Product The CD and DVD drives cont ain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and H uman Ser vices (DHHS) Radiation Performance standard according to the Rad iation Control for Health and Safety Act of 1968. Should the unit ever requ ire maintenance ...
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Compaq MIL-S800I - page 24
© 2004 Hewlett-Packard Developm ent Company , L.P . Printed in ...
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