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DKS Enterprises 1838 - page 1
Owner’s Manual 1838 PC Programmable Multi- Door Access Controller DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorkin g .com P/N 1838-065 REV L, 3/10 Copyright 2003 DoorKing, Inc. All rights reserved. ...
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DKS Enterprises 1838 - page 2
Page 2 1838-065-L-3-10 ...
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DKS Enterprises 1838 - page 3
Use this manual with the following models only . Model 1838 Access Controller, REV F or Hig he r DoorKing, Inc. reserves t he right to make chang es in the products descri bed in this manual without notice and without obligation of DoorKing, In c. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no rep rese ...
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DKS Enterprises 1838 - page 4
TABLE OF CONTENTS Preface Important Notices .............................................................................................................. ........................................6 Important Information ................................................................................................................................... ...
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DKS Enterprises 1838 - page 5
3.5 Device Codes 3.5.1 Programming Device Codes ................................................................................................. ... 33 3.5.2 Deleting Device Codes .................................................................................................... .........33 3.5.3 Enabling Facility Codes .......................... ...
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DKS Enterprises 1838 - page 6
IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Reg ula tions. These limits are designed to provide reasonable protectio n against harmful interferen ce when the equipment is operated in a commercial environment. This equip ...
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DKS Enterprises 1838 - page 7
IMPORTANT INFORMATION • Prior to beginning the insta llation of the acce ss control sy stem, we suggest that you become familiar with the instruction s, illustrations, and wiring guidelines in t his manual. This will help insure that you installation is perform ed i n an efficient and professio nal manner. • The proper in stallation of the acce ...
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DKS Enterprises 1838 - page 8
FEATURES • Can provide service for up to 3000 system users. • Can store up to 8000 card, transmitter or digital PIN codes. • Can interface with DKS Remote Call Sta tions to provide telephone com munication and entry control (P/N 1838-12 0, 183 8-121). • System can be program med with a PC by mode m, RS-232 (requires 181 8-040 RS-23 2 cable) ...
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DKS Enterprises 1838 - page 9
SECTION 1 - INST ALLA TION If you are going to use a t elephone line with this controller, order it at least two weeks prior to the planned installation date. This will assure that a phone line i s available when the unit is installe d. The telephone company will requi re the following information from you: Type: Touch Tone, Loop Start Ringer Equiv ...
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DKS Enterprises 1838 - page 10
1.1.1 Mount Information If used to control a door o r pedestrian gate, try to lo cate the access co ntroller as nea r as possible to the entry point. The unit should be mo unted on a rigi d wall to prevent exce ssive shock and vibration from closing doors or gates. Continuous vibrati on and shock from slamming doors o r spring-loaded pedestrian gat ...
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DKS Enterprises 1838 - page 11
1.2 Memory Chip Installation The access cont roller is shipped with two memory chips packaged i n a separate box insid e the shipping containe r. The memory chip s must be installed for the system to opera te. CAUTION!! Do not install the memor y chips with po wer to the system turned on. Attempting to install the memory chips with power on will ir ...
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DKS Enterprises 1838 - page 12
Page 12 1838-065-L-3-10 ...
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DKS Enterprises 1838 - page 13
SECTION 2 – WIRING Prior to installing wiring to the ac cess control system, we suggest that you beco me familiar with the instructions, illustrations, and wiring guidelin es in this manual. This will help insure that you installation is performed in an efficient and professio nal manner. The wiring of the access con trol panel is an extremely im ...
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DKS Enterprises 1838 - page 14
2.1 WIRING GUIDELINES Do not run high voltage (115 V) powe r lines and communi cation lines in the same conduit. These should be in separate conduits at lea st six (6) inches apart. Be sure that all phone line wiring is twisted and completely isolate d from ground . Use only the supplied 16.5 VAC (or U.L. listed equi v alent) to power the access co ...
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DKS Enterprises 1838 - page 15
MAIN DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 3 Earth Ground Only. 4 Switch Input. A closure between terminals 4 and 6 will cause the designated relay(s) to activate for the programmed ...
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DKS Enterprises 1838 - page 16
2.3 WIRING DETAIL 2.3.1 Controller Only C.O. PHN Elevat or Control RS 232 Connectio n Auxiliary Terminals Main Terminal Relay 0 4 5 1833, 1834, 1835, 1837, 1838 CONTROLLER 30 Series Control ler Detail Wi ri n g NOTES: Relay 0 is not available on the 1834 or 1838 controlle r. 1 2 3 4 5 6 1 2 3 123 1 7 16 15 14 13 2 0 19 NO NC COM 14 13 12 11 10 9 8 ...
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DKS Enterprises 1838 - page 17
2.3.2 Controller & Expansion Boards 1-8 C.O. PHN Elevat or Control RS 232 Connectio n Auxiliary Terminals Main Terminal Relay 0 4 5 1833, 1835, 1837, 1838 CONTROLLE R Board 1 System Relay 3 GRN WHT BLK RED P2 P1 6 7 8 9 10 17 5 6 7 8 9 12 13 14 6 6 6 9 7 7 4 4 10 10 30 Series Controller to 2351-010 Ex pansion Boards 1-8 Detail Wiring 2351-010 B ...
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DKS Enterprises 1838 - page 18
2.3.3 Controller & Expansion Boards 1-16 Main Terminal 1833, 1835, 1837, 1838 CONTROLLE R NOTES: C ontroller main terminals 15-16-17 = SYSTEM R ELAY 1. Control ler main ter minals 13- 14 = SYSTEM RELAY 2. Relay 0 is no t av ailable on the 18 38 c ontroller. Auxiliary Terminals 14 13 12 11 10 9 8 7 6 5 4 3 2 1 + 12 VDC COMMON DATA 1 DATA 0 Eleva ...
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DKS Enterprises 1838 - page 19
2.3.4 Controller and 1838-12 0 & 121 Remote Call Stations C.O. PHN Eleva tor Control RS 232 Connectio n Main Terminal 4 1838 CONTROLLER 1 2 3 4 5 6 1 2 3 123 1 7 16 15 14 13 20 19 9 5 2 46 1 8 1 1 3 DOORKING , INC ., INGLEWOOD , CA 90301 Date: Dwg. No. Rev. Title: 12/07 B RELAY 1 NORMALLY OPEN RELAY 1 NORMALLY CLOSED RELAY 1 COMMON 16 Volt, 20 ...
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DKS Enterprises 1838 - page 20
2.3.5 Controller and 1504-12 0 & 121 Remote Call Stations C.O. PHN Elevator Control RS 232 Connection Main Terminal 4 1838 CONTROLLER 1 2 3 4 5 6 1 2 3 123 1 7 16 15 14 13 20 19 9 5 2 46 1 8 1 1 3 DOORKING, INC., INGLEW OOD, CA 9030 1 Date: Dwg. No. Rev. Title: 12/06 A RELAY 1 NORMALLY OPEN RELAY 1 NORMALLY CLOSED RELAY 1 COMMON 16 Volt, 20 VA ...
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DKS Enterprises 1838 - page 21
2.3.6 RS-232 Cable Connection P/N 1818-040 1 5 6 9 1 2 3 4 5 6 RED BLACK WHITE BROWN GREEN SHIELD DOORKING, INC., INGL EWOOD, CA 90301 Date: Dwg. No. Detail Wiring - 30 Series RS-232 Connector Rev. Title: 3/03 A M1835-06 5-5 FUNCTION Transmit Data Receive Da ta Request to Send Clear to S end Signal Ground - Shell Not Use d BOARD TERMINALS DB - 9 PI ...
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DKS Enterprises 1838 - page 22
2.3.7 Postal Lock Box Installation & Wiring – Optional At some locations, su ch as gated communities, it may be necessary to provide acce ss to the mail carrier so that they can deliver the mail. Mail ca rrier access can b e provided by the install ation of an Arrow Postal Lock into a DoorKing Post al Lock Box (p/n 1402-080 ). This is the sam ...
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DKS Enterprises 1838 - page 23
SECTION 3 – PROGRAMMING IMPORTANT ! Many of the advanced features avail able with this access control system cannot be programmed from the syst em keypad. These featur es include rel ay hold open time zones, se curity levels, anti-pass back tables, elevator control options and programming via the internet u sing DKS servers. If any of these featu ...
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DKS Enterprises 1838 - page 24
3.1.2 Programming from the Keypad Follow the programming instructions as desc ribed in each section of this manual. The sys tem will prompt you with short tones (beep ) when programmi ng steps have bee n followed correctly, and with a long tone (beeeeeep) when the p rogramming step is en ded. It is highly recomm ended that you complete the user lis ...
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DKS Enterprises 1838 - page 25
3.2 PROGRAMMING WITH A PC Prior to programming the PC Programmable A ccess Control System with the DoorKing Rem ote Account Manager for Windows software and the us er supplied PC, the system must have the MASTER CODE programmed into it. The maste r code cannot be set with the PC and must be programmed from the syst em keyp ad. NOTE: The programming ...
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DKS Enterprises 1838 - page 26
3.2.4 Open Tone On or Off The following programmin g sequence turns the open tone (whe n the relays act ivate) either On or Off. This feature is available on Rev J boa rd s or higher. Factory setting = 1 (tone on) 1. Press * 1 5 and then enter the four digit master code _ _ _ _ (bee p ). 2. Enter 1 for yes (tone will sound) or 0 for no (tone will n ...
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DKS Enterprises 1838 - page 27
3.3 GENERAL PROGRAMMING Proceed with the programming ste ps on the following pages only if PC progra mming will not be used. 3.3.1 Relay Strike Time These steps will program Relay 1 a nd Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 seco nds by en tering the d esired time in second s. If Tracker ...
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DKS Enterprises 1838 - page 28
3.3.3 Tone Open Numbers These steps will pro gram the tone open numbers for relays 1 and 2. You will need to enter a four- digit number (see chart below) to set the relay functions. If a function is not desi red, enter # in place of a number. For example, if you want the rela y to have a mom entary activation function o nly, and you want the relay ...
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DKS Enterprises 1838 - page 29
3.3.5 Touch-tone / Rotary -dial This programming sequence will set the remote call station to dial out in either a touch-tone or rotary format. Generally, this will be set for touch-tone. Factory setting = touch-tone . NOTE: This programming step is only used when a DKS Remote Call Station is connected to the 1838 system. 1. Press * 0 7 and enter t ...
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DKS Enterprises 1838 - page 30
3.4 PROGRAMMING PHONE NUMBER NOTE: These program ming steps are only used w hen a DKS 18 38-120 or 1838-121 Remo te Call Station is connected to the 1838 s y stem. 3.4.1 Programming the Directory Code Len gth This programming sequen ce sets the directory code l ength to 1 - 2 - 3 or 4 digits. Factory setting is three (3) digits . CAUTION: This prog ...
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DKS Enterprises 1838 - page 31
3.4.3 Programming Area Code Program an area code when 10-digit or l ong distan ce calling is required. The area cod e will be entered as a four-digit number (1 + the three digit ar e a code) for long distan ce dialing. If an area code is being programmed to facilitate 10-digit calli ng requirement s, precede th e three-digit area code with #. 1. Pr ...
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DKS Enterprises 1838 - page 32
3.4.5 Delete Phone Number This programming sequen ce is u sed to delete the phone number under a kno w n dire ctory code. 1. Press * 0 1 and enter the four-digit MASTER CODE _ _ _ _ (bee p). 2. Enter the directory code (1, 2, 3 or 4 digits dependi ng on what was prog rammed in 3.5.1) then press * (beep). 3. Press # # # # # # # then press * (beep). ...
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DKS Enterprises 1838 - page 33
The PC programmable access co ntro l system must be eq uipped with a MemPLUS chip to progra m device codes into its mem ory. Device codes must be five (5) digi ts in length and are typically card and transmitter codes. Each devic e code that you enter is assigned to the di rectory code that you select. Up to 25 device numbers can be entered under a ...
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DKS Enterprises 1838 - page 34
3.6 FOUR-DIGIT ENTRY CODE A DoorKing slave keypad (P/N 1814-075) is requi red if four-digit entry codes a re going to be used to access a door or gate. It i s important to understand that fou r-digit entry codes are n ot the same as a five-digit PIN (Personal Identification Number) cod e inputted to the system from a weigand keypad. Four-digit entr ...
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DKS Enterprises 1838 - page 35
3.7 ANTI-PASS BACK – 1833, 1835 , 1837 only with APB CHIP SET The programming steps b elow will allow you to se t up and program some basic functions for the anti- pass back feature. However, you must set up the IN and OUT relay programming table in the Remote Account Manager software, version 5.6. Anti-Pass Back tables cannot be set from the key ...
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DKS Enterprises 1838 - page 36
3.8 CONTROL BOARD ADJUSTMENTS DOORKING, INC., INGL EWOOD, CA 90301 Date: Dwg. No. 1838 Board Adjustm ents Rev. Title: 12/06 B M1838-06 5-4 1 2 3 14 13 12 11 10 9 8 7 6 5 4 3 2 1 123456789 1 0 1 1 1 2 1 3 1 4 1 5 1 7 16 18 19 20 1 2 3 4 5 6 1838 Control Board Adjustments 2 4 3 1 5 8 7 6 Keypad Pins RS 232 Terminal Strip Elevator Contro l Termin al S ...
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DKS Enterprises 1838 - page 37
3.8.1 Master Code Switch 1. The master code switch is left in the off position for normal ope ration. Turn the maste r code switch on whe n setting the system mast er code. See programming i nstructions to set the system master code. If the maste r code switch is turned on and a new master code is not entered, the system will sound a l ong tone aft ...
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DKS Enterprises 1838 - page 38
Note: 3.8.4 and 3.8.5 are only applicable if a Remote Call Station is connected to the 1838 controller. 3.8.4 Speaker Volume, Microphone and Fe edbac k Speaker volume, microphone volume and feed back all interact with each other to affect the audio performance of the system. Use the follo wing steps to set these adjustm ents. 1. Open the 1838 contr ...
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DKS Enterprises 1838 - page 39
SECTION 4 – OPERA TING INSTRUCTIONS 4.1 USER INSTRUCTIONS 4.1.1 Card Access Card access is provided b y card readers or automat i c vehicle Identification devices (AVID) that can be connected to the 1838 controller. 1. If the system uses proximity type readers, p r esent the card or PR OXmtr™ to the reader by holding it close the reader head. 2 ...
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DKS Enterprises 1838 - page 40
4.2 SYSTEM ADMINISTRATOR INSTRUCTIONS The system administrator can perfo rm the following operations from a remote l ocation using a touch- tone telephone if the op tional telephone line has been connected to the 1838 control ler . You must know the phone number of the line that the sy stem is installe d on and t he system ma ster code. 4.2.1 Openi ...
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DKS Enterprises 1838 - page 41
SECTION 5 – MAINTENANCE The DoorKing 1838 access controller is essentially a maintenance free devic e. When the unit is properly installed, it sh ould provide years of tro uble free service. Maintenance is limited to updating the directory and phone numbe r and/or card/transmit ter codes as user s are added and delet ed from the system. 5.1 TROUB ...
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DKS Enterprises 1838 - page 42
SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. Wrong master code entered. Start over. Waiting too long between pushing butt ons. Enter information quicker. Keypad is not plugged into board correctly. Cable points to the left. Memory chips are installed backwards. System emits a long tone and cancels programming. Waiting too long bet ...
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DKS Enterprises 1838 - page 43
SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. Forgetting to press # first. Re-program the entry code range s (3.6.3). Entry codes will not activate relay 1. Re-program relay 1 low and high ranges (3.6.3). Entry codes will not activate relay 2. Re-program relay 2 low and high ranges (3.6.3). System emits a beep every 30 seconds. ...
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DKS Enterprises 1838 - page 44
5.1.2 Floor, Elevator, Security Level Test Programming This programming sequ ence is include d for troubles hooting the elevator cont rol board(s) only. It allows you to enter basic informatio n for tro ubleshooting purposes. You will need the Elevator Control Installation Ma nual for additional informatio n reg arding troubleshooting the elevator ...
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DKS Enterprises 1838 - page 45
5.1.4 Elevator Board / Floor Hardware Tes t This testing sequence will allow you to check acti vation of individual relays on the elevator control board(s) and will confirm comm unication between the 1838 circuit board an d the elevator control board(s). 1. Press * 7 7 and enter the four-digit master code _ _ _ _ (beep). 2. Enter the elevator shaft ...
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DKS Enterprises 1838 - page 46
5.2 ACCESSORIES Card Readers A variety of DKS, AWID and HID proximity readers are available for use with the 1838 controller. Most 26-bit card readers will interface with the 1838 controller. RF Devices RF devices provide remote access control for vehicular gates. Use DoorKing MicroPLUS™ wiegan d receiver (P/N 8056 -080 ) or DoorKing MicroCLIK wi ...
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DKS Enterprises 1838 - page 47
5.3 LOG TABLES Complete the information i n the tables on the following p ages to maintain a reco rd of the information that has been programmed into the a ccess control system if the system IS NOT being program med from a PC. If PC programming is being utilized, there is no reason to m aintain these log sheets since the PC will maintain a complete ...
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DKS Enterprises 1838 - page 48
NAME PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER Make additional copies of this table as needed. Page 48 1838-065-L-3-10 ...
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DKS Enterprises 1838 - page 49
1838-065-L-3-10 Page 49 ...
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