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Master Lock XR20 - page 1
XR20 User’s Guide ...
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Master Lock XR20 - page 2
Copyright © 1999 - 2002 Digital Monitoring Products, Inc. Information furnished by DMP is believed to be accurate and reliable. This information is subject to change without notice. Silencing an Alarm All/Perimeter and Home/Away Systems While the alarm bell or siren is sounding, enter your user code. The keypad displays DISARM SILENCE . P ress the ...
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Master Lock XR20 - page 3
Security Command ® User's Guide XR20 Command Processor TM Panels Table of Contents Section Page Section Page About Y our Security System ........................................ 1 The Security Command Keypad ................................... 2 Special Security Command Messages ........................... 3 Special Security Command T ones .. ...
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Master Lock XR20 - page 4
ii Emergency Evacuation Plans The National Fire Protection Association recommends that you establish an emergency evacuation plan to safeguard lives in the event of a fire or other emergency. Use the following steps as a guide. Draw a floorplan of your home or business On a clean sheet of paper, draw the walls, windows, doors, and stairs. Also draw ...
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Master Lock XR20 - page 5
XR20 Introduction 1 About Your Security System Your Security Command system has been designed with your safety and comfort in mind. It uses the latest in computer technology to create the most user friendly security and fire system on the market today. The system combines ease of use with a simple to understand Security Command keypad display to of ...
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Master Lock XR20 - page 6
2 XR20 Introduction Data Entry keys These keys allow you to enter your user code when arming or disarming, and enter other information into the system. Back Arrow key The Back Arrow key is used to go back through the keypad displays while operating your system. You can press the Back Arrow key to back up through the list of functions in the User Me ...
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Master Lock XR20 - page 7
XR20 Introduction 3 Special Security Command Tones Your keypad also contains a small speaker that allows it to alert you to events as they occur on your system. Below are brief descriptions of the different tones you will hear from the keypad: Fire alert: Your keypad may sound a fire tone to alert persons in the vicinity to the alarm condition. Thi ...
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Master Lock XR20 - page 8
4 XR20 Introduction Understanding Security System Terms Throughout this guide, and in some displays on your keypad, you will see certain words or phrases that might be unfamiliar. Although every effort has been made to use terms that are commonly known, there are some for which there was no acceptable substitute. Below are some terms you will see h ...
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Master Lock XR20 - page 9
XR20 Introduction 5 Central Station Monitoring Your system can also be programmed to automatically send alarm, trouble, and arming and disarming reports to a central station. Operators at the central station can then dispatch the appropriate authorities or contact you with the specific event information. Status Status is a feature that automaticall ...
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Master Lock XR20 - page 10
6 XR20 Introduction How your System Operates Your system has been programmed to operate in one of three modes: Area Arming, All/Perimeter, or Home/Sleep/Away. • Area Arming - Your burglary protection is divided into up to four areas. Each area can have a custom name, be turned on or off independently of other areas, and limit access to only those ...
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Master Lock XR20 - page 11
XR20 Arming and Disarming 7 Area System Arming Area Assignment: Your security system has been programmed into separate areas. The number of areas and their names are listed in the back of this guide. Arming or Disarming: You can arm and disarm all areas at one time or each area individually. You can only arm or disarm areas authorized for your user ...
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Master Lock XR20 - page 12
8 XR20 Arming and Disarming Area System Disarming Disarming: While the system is armed, you can only enter the premises through an exit/entry delay door without causing an alarm. After opening the door, the Security Command keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the system before the delay time expires or a ...
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Master Lock XR20 - page 13
XR20 Arming and Disarming 9 All/Perimeter System Arming Area Assignment: Your security system is divided into two separate areas. Motion detectors, inside doors, and other interior protection devices are assigned to the Interior area while windows and exterior doors are assigned to the Perimeter area. Perimeter or All: When arming an All/Perimeter ...
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Master Lock XR20 - page 14
10 XR20 Arming and Disarming All/Perimeter System Disarming Disarming: While the system is armed, you can only enter the premises through an entry/exit delay door without causing an alarm. After opening the door, the Security Command keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the system before the prewarn tone ...
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Master Lock XR20 - page 15
XR20 Arming and Disarming 11 Home/Away System Arming Area Assignment: Your security system is divided into two or three separate areas. Motion detectors, inside doors, and other interior devices are assigned to an Interior and possibly Bedroom area while windows and exterior doors, are assigned to a Perimeter area. Arming the system: When arming a ...
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Master Lock XR20 - page 16
12 XR20 Arming and Disarming Home/Away System Disarming Disarming: While the system is armed, you can only enter the premises through an entry/exit delay door without causing an alarm. After opening the door, the keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the system before the prewarn tone expires or an alarm o ...
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Master Lock XR20 - page 17
XR20 User Menu 13 User Menu Security Command User Menu Many of the features of your system have been put into a User Menu you can access from any Security Command keypad. The menu requires you to enter your user code and then only shows those functions to which you have access. To access the User Menu: 1. Press the COMMAND key until MENU? NO YES di ...
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Master Lock XR20 - page 18
14 XR20 User Menu User Check-in User Code Level: Master or Standard Function: This feature allows you to monitor the arrival of children from school or employees to work by having a special Check-in Report sent to your alphanumeric or numeric pager. Your system must be programmed for the Pager Direct™ option. The Appendix section of this guide co ...
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Master Lock XR20 - page 19
XR20 User Menu 15 Sensor Reset User Code Level: Master or Standard Function: Resets smoke or glassbreak detectors. Also clears Fire and Supervisory zone alarms and trouble keypad displays. Sensor Reset also clears low battery displays if your system is using wireless sensors. Once smoke or glassbreak detectors have tripped, they must be reset befor ...
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Master Lock XR20 - page 20
16 XR20 User Menu Bypass Zones User Code Level : Master or Standard. Function : Allows you to bypass a zone prior to arming the system. Bypassing is usually done when a zone cannot be restored to normal and you want to arm the system. Once bypassed, the system will not respond to any activity on the zone. A zone can be bypassed only while it is dis ...
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Master Lock XR20 - page 21
XR20 User Menu 17 Using the Zone Monitor Function 1. Access the User Menu. 2. Press the COMMAND key until ZONE MONITOR? displays. 3. Press any one of the Select keys. The keypad displays PERIM ALL NBR . 4. Select PERIM to place all disarmed perimeter zones into Zone Monitor. PERIM is displayed only on All/Perimeter and Home/ Away systems. 4a. The k ...
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Master Lock XR20 - page 22
18 XR20 User Menu User Codes User Code Level : Master only. Function : Allows you to add or delete a user from the system or change their user code or authority level. There are three characteristics associated with each user code: 10 3812 Master User Number User Code Authority Level User Number - Your system supports 32 users. Each user is numbere ...
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Master Lock XR20 - page 23
XR20 User Menu 19 6. The display changes to MASTER? NO YES . Select YES to make this a Master user level with the authority to access all User Menu functions. Select NO to make this a Standard user level. The following options can then be selected: 6a. TEMP CODE NO YES . Select NO to make this a permanent user code. Select YES to make this a tempor ...
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Master Lock XR20 - page 24
20 XR20 User Menu Deleting User codes 1. Access the User Menu. 2. Press the COMMAND key until USER CODES? displays. 3. Press any one of the Select keys. The keypad displays ADD DEL CHG . 4. Press the Select key under DEL to delete a user code from the system. You must have a Master user code level to be able to delete a user code. 5. At the USER NU ...
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Master Lock XR20 - page 25
XR20 User Menu 21 4. The keypad then displays OP (open) 00:00 PM MON followed by CL (close) 00:00 PM MON and DELETE KEEP . Press the Select key under DELETE . The keypad displays OPENING TIME? . Press COMMAND. The keypad now displays MON – : AM PM . Enter the time you want the burglary protection to be turned off . Use a 12 hour clock only (00:01 ...
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Master Lock XR20 - page 26
22 XR20 User Menu Zone Activity Check Event Display This displays the date and time the Zone Activity Check was enabled or disabled. 16-Character Display Description ACT ENABLED 10/17 The Zone Activity Check was enabled on October 17. 32-Character Display Description 5:18P 10/17 The Zone Activity Check was disabled ACT DISABLED on October 17, at 5: ...
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Master Lock XR20 - page 27
XR20 User Menu 23 Zone Bypass Event Displays This displays the bypassing of system zones. 16-Character Display Description 26 BYPS 12 10 1 7 Zone 26 bypassed by user 12. Press the left Select key for the zone name and the right Select key for the time. 32-Character Display Description B Y P 5:18P 10 / 17 The east window zone was bypassed. E AST W I ...
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Master Lock XR20 - page 28
24 XR20 User Menu Arming and Disarming Event Displays This displays any arming or disarming of system areas. 16-Character Display Description ARM 3 1 2 1 0 1 7 Area 3 has been armed by user 12. Press the left Select key for the area name. Press the right Select key for the time the arming occurred. 32-Character Display Description A RM 5 : 1 0 P 1 ...
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Master Lock XR20 - page 29
XR20 User Menu 25 User Code Change Event Displays This displays any addition, deletion, or change to a user code. 16-Character Display Description 12 A D D 19 1017 User 12 added user 19 on Oct. 17. Press the right Select key for the time this occurred. 32-Character Display Description A DD 1 1: 41A 10 / 1 7 User 19 added by user 12 at 11:41 AM. U S ...
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Master Lock XR20 - page 30
26 XR20 User Menu System Monitor Event Displays This displays any loss of the system's AC power or battery. 16-Character Display Description POW ER T B L 1017 An AC failure occurred on the system. Press the right Select key for the time. 32-Character Display Description TBL 1: 0 5 A 1 0 / 1 7 An AC failure occurred at 1:05 AM. A C PO W E R Sys ...
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Master Lock XR20 - page 31
XR20 System Setup 27 System Setup We have provided this System Setup section to allow you to track the current status of the programmable options on your Security Command system. If you make changes to the system, you should update the information contained on these pages. My system is monitored by a central station. ❏ Yes ❏ No C/S Name: ______ ...
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Master Lock XR20 - page 32
28 XR20 System Setup HOW TO FILL IN THIS TABLE User - The User Number of the person authorized to use the system. Level - Master or Standard authority. Temp Code - Is this code set to expire after seven days? All Areas - Does this user have the authority to arm and disarm all areas in the system? Arm Only - Is this user restricted to just arming? R ...
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Master Lock XR20 - page 33
XR20 System Setup 29 HOW TO FILL IN THIS TABLE User - The User Number of the person authorized to use the system. Level - Master or Standard authority. Temp Code - Is this code set to expire after seven days? All Areas - Does this user have the authority to arm and disarm all areas in the system? Arm Only - Is this user restricted to just arming? R ...
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Master Lock XR20 - page 34
30 XR20 Appendix The relay activates for five seconds during which you must open th e door. Once you open the door, you have 40 seconds to exit and close the door before the zone 2 Soft- Shunt expires. Easy Entry™ User's Guide This section of the user's guide provides information on using the Easy Entry™ access control capability of t ...
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Master Lock XR20 - page 35
XR20 Appendix 31 ARMING AND DISARMING AN ALL/PERIMETER SYSTEM Press Command. The keypad displays PERIM ALL (when arming) or DISARM? . Press the Select key under the option. The keypad displays ENTER CODE: - . Present your card to the reader. Once it is validated by the system, both areas arm or disarm automatically and the Door Strike relay activat ...
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Master Lock XR20 - page 36
32 XR20 Appendix FA113 User's Guide These instructions guide you through the operation of the XR20 Command Processor system using the FA113 Wireless Keychain Remote. The FA113 uses the audible output capability of the Security Command keypad to sound confirmation tones. It is recommended that you use the FA113 within hearing distance of these ...
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Master Lock XR20 - page 37
XR20 Appendix 33 Pager Direct™ User's Guide Pager Direct uses the reporting capability of your security system to dial your pager number and send reports in much the same way as someone sending you a pager message would do. You can receive reports of alarms, troubles, or armings and disarmings of the system and know at a glance the status of ...
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Master Lock XR20 - page 38
34 XR20 Appendix Account Number Whenever the system sends a message to your pager , it will send the account number first to identify itself. Y ou will see: Typical Zone Event Display Description 20002 001 NOR THWEST DOORS BURG *ALARM* SHIPPING Account Zone Zone Name Zone T ype Event Area Name Zone T ypes - BURG, FIRE, SUPV (Supervisory), P ANC (P ...
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Master Lock XR20 - page 39
XR20 Appendix 35 PhoneAccess™ User's Guide This exciting feature allows you to call your XR20 system from any outside touch-tone phone to arm and disarm protection areas or turn on or off the panel's relay outputs. Pres s To do this You will hear # then 1 Arm all areas 3 short beeps # then 2 Arm area 1 1 short beep # then 3 Arm areas 1 ...
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Master Lock XR20 - page 40
36 XR20 Appendix 1. Call the panel phone number. The panel answers and sounds one short tone. 2. Enter your code within 8 seconds. One beep means the code is good. Four short beeps means enter it again. You have 3 tries. 3. You have 30 seconds to enter the first command (see other side) and 30 seconds for each additional command. If You will hear A ...
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Master Lock XR20 - page 41
XR20 Appendix 37 Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In most cases, you will need to call a service person to correct the problem. Me s sa g eM e a n i n g P o s s ib le S o lu t io n s I nval i d Cod e T h e us e ...
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Master Lock XR20 - page 42
38 XR20 Index Index 24-Hour Zone, 4 895 V oice Module, 36 ALARM display , 3 All/P erimeter , 10 Arming, 9 Disarming, 10 Instant Arming, 9 Ambush Codes, 20 Area, 8 Arming, 7 Disarming, 8 Areas, 4 Arming, 9 All/P erimeter , 9 Area, 8 Home/A way , 11 Authority Levels, 18 Back Arrow key , 2 Bypass Zones, 16 Central Station Monitoring, 5 Changing User c ...
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Master Lock XR20 - page 43
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Master Lock XR20 - page 44
LT-0303 (5/02) ...
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