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American Power Conversion 400 - page 1
Smart-UPS ® Model 400 User’ s Manual ...
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American Power Conversion 400 - page 2
Important safety instructions! Please r ead this manual! V euillez lir e ce manuel! Bitte lesen Sie dieses Anleitungshandbuch! ¡Se ruega leer este manual de instrucciones! This manual pr ovides safety , installation, and operating instructions that will help you get the fullest performance and service life that the UPS has to of fer . Please save ...
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American Power Conversion 400 - page 3
1 T able of Contents 1.0 Intr oduction .................................................................... 3 1.1 Overview .......................................................................................................... 3 1.2 SmartBoost ....................................................................................................... ...
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American Power Conversion 400 - page 4
2 8.0 Storing the UPS ............................................................. 36 8.1 Storage conditions ........................................................................................ 36 8.2 Extended storage .......................................................................................... 36 9.0 Specifications .............. ...
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American Power Conversion 400 - page 5
3 1.0 Intr oduction 1.1 Overview This equipment is a high-performance, line-interactive, uninterr uptible power source (UPS) designed to pr ovide clean, reliable, AC power to computer loads. The UPS’s line-interactive cir cuit topology (see figure below) of fers excellent efficiency , on-line voltage regulation, and fast utility fault response. T ...
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American Power Conversion 400 - page 6
4 1.2 SmartBoost SmartBoost allows continuous, on-line operation during extended br own- outs or low line voltage conditions. The UPS compensates for r educed line voltage by boosting the load voltage to 12% above the input. This enhances UPS r eliability because the battery is saved for complete utility failure. 1.3 Batter y replacement indicators ...
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American Power Conversion 400 - page 7
5 2.0 Safety! ENGLISH Caution! CAUTION! ■ T o r educe the risk of electric shock, disconnect the Uninterruptible Power Source fr om the mains before installing computer interface signal cable (when used). Reconnect the power cor d only after all signalling interconnections have been made. ■ Connect the Uninterruptible Power Source to a two-pole ...
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American Power Conversion 400 - page 8
6 2.0 Sécurité! FRANÇAIS Attention! A TTENTION! ■ Pour réduire le risque d’électrocution, débranchez la prise principale de la sour ce d’alimentation permanente (Uninterr uptible Power Sour ce), avant d’installer le câble d’interface allant à l’or dinateur (si utilisé). Ne r ebranchez le bloc d’alimentation qu’après avoir ...
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American Power Conversion 400 - page 9
7 2.0 Sicherheit! DEUTSCH V orsicht! VORSICHT! ■ Um die Gefahr eines elektrischen Schlages auf ein Minimum zu r eduzieren, die unterbr echungsfr eie Stromversorgung vom Stromnetz tr ennen, bevor ggf. ein Computer -Schnittstellensignalkabel angeschlossen wir d. Das Netzkabel erst nach Herstellung aller Signalverbindungen wieder einstecken. ■ Die ...
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American Power Conversion 400 - page 10
8 2.0 ¡Seguridad! ESP AÑOL ¡Atencion! ¡A TENCION! ■ Para reducir el riesgo de descarga eléctrica, desconecte de la r ed la Fuente de ener gía ininterrumpible antes de instalar el cable de señalización de interfaz de la computadora (si se usa). V uelva a conectar el conductor flexible de alimentación solamente una vez efectuadas todas las ...
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American Power Conversion 400 - page 11
9 3.0 Pr esentation 3.1 400V A UPS—front panel Site Wiring Fault light see Sec. 4.6 Option switches see Sec. 5.4 100 & 120 V ac versions 220/230/240 V ac version 3.2 400V A UPS—r ear panel Front-panel indicators see Sec. 5.1, 5.2.1, 5.2.2 all versions T est button see Sec. 5.2 UPS Enable switch Cir cuit breaker IEC 320 power inlet Computer ...
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American Power Conversion 400 - page 12
10 4.0 Installation 4.1 Receiving inspection Once you r emove the UPS fr om its shipping container , inspect it for dam- age that may have occurr ed while in transit. Immediately notify the carrier and place of pur chase if any damage is found. The packing materials are made fr om recyclable materials and should be saved for reuse or disposed of pr ...
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American Power Conversion 400 - page 13
11 4.3 Connect UPS to service and enable 4.3.1 Connect UPS to service ■ 100, 120 V ac versions Plug the UPS into a two-pole, thr ee-wire gr ounding receptacle only . A void the use of extension cor ds and adapter plugs. ■ 220/230/240 V ac version The 220/230/240 V ac version UPS is not furnished with an input line cor d. Instead, two output cor ...
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American Power Conversion 400 - page 14
12 4.3.2 Char ge the batteries The UPS r echarges its batteries whenever it is plugged into a working outlet. Allow the UPS to charge its battery for at least 5 hours befor e us e. The UPS was shipped fr om the factory with the batteries fully char ged, but the batteries may lose some char ge during shipping and storage. Y ou may use the UPS withou ...
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American Power Conversion 400 - page 15
13 4.4.1 Plug in the master device Plug the device whose switch you want to use to power on the entir e system (such as the computer , or any device with an accessible power switch) into the UPS’s Master outlet. Make sur e this device is turned off. The equipment plugged into the Master outlet must draw mor e than 40 W atts. 4.4.2 Plug in the acc ...
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American Power Conversion 400 - page 16
14 4.5 Manual operation If you do not wish to use the UPS’s Auto-on featur e (see Sec. 4.4), first verify that Option Switch 4 is in the on (down) position. Next, follow the pr ocedur es detailed in Sections 4.5.1 through 4.5.4. 4.5.1 Plug loads into UPS Plug all equipment to be protected by backup power into the outlets on the r ear of the UPS. ...
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American Power Conversion 400 - page 17
15 5.0 Operation 5.1 Fr ont-panel indicators 5.1.1 Replace Battery indicator The Replace Battery indicator lights when the UPS’s battery fails the self-test. The indicator turns of f after a successful self-test. 5.1.2 Low Battery indicator The Low Battery indicator lights when less than 2 minutes of backup power ar e available fr om the battery ...
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American Power Conversion 400 - page 18
16 5.2 T est button functions 5.2.1 Line V oltage bar graph When you pr ess and r elease the rear -panel T est button, the LED fr ont-panel indicators display a bar graph of the input line voltage connected to the UPS. 5.0 Operation This example shows the input line voltage is between 1 16 and 122 V ac (120 V ac UPS, see table for other versions). ...
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American Power Conversion 400 - page 19
17 5.2.2 Output Power bar graph When you pr ess and hold the rea r -panel T est button for at least 4 seconds, the LED indicators on the fr ont panel display a bar graph of the power being drawn by the load connected to the UPS. The load is shown as a per centage of the UPS’s rated capacity . 5.0 Operation 85% 51% 68% 34% 17% This example shows t ...
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American Power Conversion 400 - page 20
18 5.3 Audible alarms The UPS featur es an audible alarm that beeps to indicate certain conditions (see Secs. 5.3.1–5.3.4). Operation of the audible alarm is configurable using UPS monitoring softwar e (see Sec. 5.5.4). 5.3.1 On-battery alarm The UPS emits four short beeps every 30 seconds when the UPS is operat- ing on battery power . 5.3.2 Low ...
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American Power Conversion 400 - page 21
19 5.4 Option switches The UPS has a set of four DIP switches on the rear panel which allow you to configur e several options (see Secs. 5.4.1–5.4.4). Note: Y ou can set option switches at any time, and the effect is immediate. Note: If all of the option switches are set to the on position, the option switches are disabled. However , the function ...
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American Power Conversion 400 - page 22
20 5.4.2 Option Switch 2 Option Switch 2 functions dif ferently for differ ent versions of the UPS. ■ 100 V ac version No function; not used. ■ 120 V ac version The UPS’s factory-set input voltage limits for on-line and SmartBoost operation ar e centered on the nominal input voltage of 120 V ac (see also Sec. 9.1). When Option Switch 2 is in ...
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American Power Conversion 400 - page 23
21 5.5 Extended capabilities Sections 5.5.1 thr ough 5.5.4 briefly describe the UPS’s extended capabilities— advanced functions accessed using a computer r unning optional PowerDoc- tor or PowerChute plus UPS monitoring softwar e. Refer to the monitoring softwar e documentation for mor e information on these functions. Note: The extended capabi ...
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American Power Conversion 400 - page 24
22 ■ Output power The UPS continuously monitors the power consumed by the load. The value given is a per centage of the full load rating of the UPS. This informa- tion may be logged using UPS monitoring softwar e, plotted using a spread- sheet application, and used to track load usage over extended periods. ■ Output voltage, internal temperatur ...
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American Power Conversion 400 - page 25
23 5.5.4 Operation customizing Y ou may configure many UPS operations for specific applications. T o use the customizing featur es of the UPS, you must set all option switches to the on (down) position. The functions or dinarily contr olled by the switches are duplicated in the UPS monitoring softwar e. Once any of the option switches ar e returned ...
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American Power Conversion 400 - page 26
24 ■ Audible alarm operation The UPS’s audible alarm beeps four times every 30 seconds during on- battery operation. The alarm beeps continuously when low-battery condi- tions ar e reached. This is the default operation. Y ou may configure the audible alarm operation such that r esponse to utility failure is delayed by 30 seconds, silenced unti ...
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American Power Conversion 400 - page 27
25 6.0 UPS Monitoring 6.1 Overview A UPS system alone pr ovides excellent protection fr om brief power prob - lems. During an extended power outage, an unattended computer system will eventually shut down because of battery capacity exhaustion. T o pr event data corruption when the UPS shuts down, the UPS must inform the computer of impending shutd ...
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American Power Conversion 400 - page 28
26 6.4 Computer Interface port The Computer Interface port is diagramed below . Those with technical abilities wishing to use this port in a special application should be awar e of the following limitations and capabilities of the interface. ■ Outputs at Pins 3, 5, and 6 are open collector outputs which must be pulled up to a common r efer enced ...
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American Power Conversion 400 - page 29
27 7.0 Difficulty ENGLISH Caution! CAUTION! ■ This Uninterr uptible Power Sour ce contains potentially hazardous voltages. Do not attempt to disassemble the unit. The unit contains no user serviceable parts. Repairs are performed only by factory trained service personnel. ■ This Uninterruptible Power Source uses batteries. The batteries will ev ...
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American Power Conversion 400 - page 30
28 7.0 Difficulté FRANÇAIS Attention! A TTENTION! ■ Cette source d’alimentation permanente (UPS) contient des cir cuits haute tension présentant un danger . Ne jamais essayer de le démonter . Il n’y a aucun composant qui puisse êtr e réparé par l’utilisateur . T outes les réparations doivent êtr e ef fectuées par du personnel qual ...
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American Power Conversion 400 - page 31
29 7.0 Schwierigkeit DEUTSCH V orsicht! VORSICHT! ■ Im Inneren dieser unterbrechungsfr eien Stromversor gung herrschen potentiell gefährliche Spannungen. Nicht versuchen, das Gerät zu öffnen. Es enthält keine vom Benutzer r eparierbaren T eile. Reparaturen dürfen nur von ausgebildetem Kundendienstpersonal dur chgeführt werden. ■ Diese unt ...
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American Power Conversion 400 - page 32
30 7.0 Dificultad ESP AÑOL ¡Atencion! ¡A TENCION! ■ Esta Fuente de energía ininterrumpible contiene niveles de voltaje peligr osos en potencia. No intente desarmar la unidad, pues no contiene piezas que puedan ser r eparadas por el usuario. Las reparaciones deben efectuarse únicamente por parte del personal de mantenimiento capacitado en la ...
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American Power Conversion 400 - page 33
31 7.0 Difficulty 7.1 T r oubleshooting PROBLEM: UPS will not turn on Possible cause: No load or insufficient load at the Master outlet. Solution: T o turn on UPS and accessories, load must be lar g er than 40 W atts and be turned on. Possible cause: UPS Enable switch is in the off ( O ) position. Solution: T urn on the rear panel UPS Enable switch ...
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American Power Conversion 400 - page 34
32 7.1 T 7.1 T 7.1 T 7.1 T 7.1 T r r r r r oubleshooting oubleshooting oubleshooting oubleshooting oubleshooting (continued) PROBLEM: UPS does not provide expected back up time. Possible cause: UPS’s battery is weak from recent outage or wear . Solution: The battery needs recharging after an extended outage. The battery wears faster when put into ...
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American Power Conversion 400 - page 35
33 7.0 Difficulty 7.1 T 7.1 T 7.1 T 7.1 T 7.1 T r r r r r oubleshooting oubleshooting oubleshooting oubleshooting oubleshooting (continued) PROBLEM: Replace Battery indicator is lit. Possible cause: W eak battery . Solution: Allow the battery to recharge for at least 8 hours. If the problem persists, the battery should be replaced. PROBLEM: Compute ...
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American Power Conversion 400 - page 36
34 7.0 Difficulty 7.2 Batter y replacement check The UPS automatically performs a battery test at startup and again every 14 days. This test briefly loads the batteries and can detect a weak battery befor e it is put into service during a power failure. If the battery is too weak to support the load during this test, the UPS instantly r eturns to o ...
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American Power Conversion 400 - page 37
35 7.0 Difficulty 7.3 Obtaining service The tr oubleshooting chart in Section 7.1 covers most of the dif ficulties that you may encounter under conditions other than a failur e of the UPS itself. For pr oblems not cover ed in the chart, follow the procedur e outlined below . If your UPS r equires service: 1. Refer to the troubleshooting chart (Sec ...
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American Power Conversion 400 - page 38
36 8.0 Storing the UPS 8.1 Storage conditions When you stor e the UPS, cover it and keep it upright in a cool, dry loca- tion. Store the UPS with its battery fully-char ged. Before storage, allow the UPS to char ge for at least 8 hours. Disconnect any accessories and cables connected at the computer interface port, because these may unnecessarily d ...
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American Power Conversion 400 - page 39
37 9.0 Specifications 9.1 Input UPS version (V ac): 100 120 220/230/240 Nominal input voltage (V ac): single phase 100 120 230 Nominal input frequency: 50 or 60 Hz. Internally selected by micr opr ocessor . Input protection: 7 Amp 7 Amp 5 Amp Push-to-r eset circuit br eaker . Input connections: IEC 320 male inlet coupler . 120 and 100 V ac versions ...
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American Power Conversion 400 - page 40
38 9.4 Battery and char ger UPS version (V ac): 100 120 220/230/240 Battery type: Spill proof, maintenance fr ee sealed lead-calcium. T ypical battery life: 3 to 6 years. Battery life dependent on number of dischar ges and ambient temperatur e. Low battery signaling: Continuous visual and audible alarm 2 minutes before shutdown. Recharge time: 5 ho ...
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American Power Conversion 400 - page 41
39 9.7 Physical Size (H ´ W ´ D): 2.4 ´ 1 1.9 ´ 15.5 in. (6.0 ´ 30.2 ´ 39.4 cm) W eight: 17 lbs (7.7 kg) Shipping weight: 20 lbs (9.1 kg) 9.8 Appr ovals Safety approvals: UL per 1778, CSA per C22.2, TUV per IEC 950. EMC verification: FCC/DOC Class B certified; VCCI Class 1 compli- ance; VDE/EN55022 Class B verified. 9.0 Specifications ...
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American Power Conversion 400 - page 42
40 9.9 T ypical run times versus load Load Run T ime T ypical computer (VA † ) (minutes ‡ ) equivalents 50 100 T ypical ASCII terminal 100 54 Apple Macintosh SE Apple Macintosh Classic 150 33 PS/2 25 w/monochr ome monitor Apple Macintosh SE/30 200 22 DeskPr o 386s w/VGA monitor Apple Macintosh IIsi w/color monitor 250 15 Apple Macintosh IIci w/ ...
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American Power Conversion 400 - page 43
Limited W a rranty American Power Conversion (APC) warrants its products to be fr ee from defects in materials and workmanship for a period of two years fr om the date of purchase. Its obligation under this warranty is limited to r epairing or replacing, at its own sole option, any such defective products. T o obtain service under warranty you must ...
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American Power Conversion 400 - page 44
( PHONE (800) 800-4272 in USA & Canada (401) 789-5735 worldwide * MAILING American Power Conversion 132 Fairgr ounds Road P .O. Box 278 West Kingston, Rhode Island 02892 USA ( PHONE (+33) 1.64.62.59.00 in Eur ope (401) 789-5735 worldwide * MAILING American Power Conversion 4, r ue Ste Clair e Deville Zac du Mandinet-Bâtiment Espace Lognes 7744 ...
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