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Polycom DOC2551A - page 1
1 RMX™ 2000 Installation & Configuration Guide General Safety Precautions Follow these rules to ensure gen eral safety: • Keep the area around the Polycom RMX™ 2000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for th e equipment rack that will hold the RMX, ensuring that it is near a grounded power ...
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Polycom DOC2551A - page 2
2 If ISDN/PSTN is installed in your conf erencing environment, obtain the following information from your ISDN/PSTN Service Provider : • Switch Type, Line Coding and Framing, Numbering Plan and Numbering Type • Dial-in number range Unpacking the RMX 1 When you receive the RMX 2000 packing case, inspect the equipment for damage and verify that t ...
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Polycom DOC2551A - page 3
3 When the RMX is installed for the fi rst time, you must change the default IP addresses to your local network settings. This can be done by modifying the def ault setting s in the USB k ey shipped with the unit using the LAN Configuration Uti lity and uploading them to the RMX. 1 Take the USB Key from the Installation Accessories kit and insert i ...
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Polycom DOC2551A - page 4
4 First Entry P ower-up 8 Insert the USB key with the modified IP addresses in the USB port on the back panel. 9 Power the RMX ON . The parameters in the lan.cfg file are uploaded from the USB key to the RMX’s memory and applied during the power-up sequence. System power-up sequence may take up to five minutes. During the first-time power-up the ...
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Polycom DOC2551A - page 5
5 Connecting to the MCU 1 Start the RMX Web Client application on the workstation by entering in the browser’s address li ne the IP Address of the control unit as defined in the USB key in the format: http://<Control Unit IP Address> and pressing Enter . 2 In the RMX Web Client Welcome Screen , enter the default Username ( POLYCOM ) and Pas ...
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Polycom DOC2551A - page 6
6 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters: 2 Click Next . 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router . 4 Click Next . 5 Enter the required DNS information in the dialog box. Field Description IP Service Name Use the default name (D efault IP Service) ...
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Polycom DOC2551A - page 7
7 6 Click the Next button. 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323 , SIP or H.323 & SIP . 8 Click Next . 9 If you selected SIP go to Step 13. 10 In the Fast Configuration Wizard - Gatekeeper dialog box, enter the required infor mation: DNS Select: • Off – if DNS servers are not used in ...
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Polycom DOC2551A - page 8
8 11 Click Next . 12 If you selected H.323 only go to Step 15. Primary Gatekeeper IP Address or Name Enter ei ther the gate keeper ’s host name (if a DNS Server is used) or IP address. MCU Prefix in Gatekeeper Enter the string with which the MCU registers itself with the gatekeeper . The gatekeeper uses this string to identify the MCU when forwar ...
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Polycom DOC2551A - page 9
9 13 In the Fast Configurati on Wizard - SIP dialog box, ente r the following information: 14 Click the Next button. 15 Enter the required Securi ty information in the dialog box. Field Description SIP Server Select: • Spec ify – to manually configure SIP servers. • Off – if SIP servers are not present in the network. SIP Server IP Address ...
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Polycom DOC2551A - page 10
10 16 Click the Save & Continue button. During the initial RM X setup, if the system detects the presence of the RTM ISDN card, the ISDN /PSTN Network Service definition screens of the Fast Configuration Wizard are enabled. If there is no RTM ISDN card in the RM X or if you do not want to define an ISDN/PSTN Network S ervice , go to Step 32 . T ...
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Polycom DOC2551A - page 11
11 18 Click Next . 19 In the PRI Settings dialog box, define the following parameters: Span T ype Select the type of spans (ISDN/PSTN) lines, supplied by the service prov ider , tha t are connected to the RMX. Each span can be defined as a separate Network Service, or all the spans from the same carrier can be defined as part of the same Network Se ...
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Polycom DOC2551A - page 12
12 20 Click Next . 21 In the Span Definition dialog box, define the fol lowing parameters: Num Plan Select the type of signa lin g (Number Plan) from the list according to informati on given by the service provider . Default: ISDN Note: For E1 spans, this pa rameter is set by the system. Net Specific Select the appropriate servic e progra m if one ...
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Polycom DOC2551A - page 13
13 22 Click Next . The Phones dialog box opens. 23 To define dial-in number ranges click the Add button. 24 In the Add Phone Nu mber dialog box, define the first and the last numbers in the phone number range. 25 Click OK . The new range is added to the Dial-in Phone Numbers table. 26 Optional . Repeat steps 23 to 25 to define additional dial-in ra ...
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Polycom DOC2551A - page 14
14 The Spans dialog box opens displaying the following read-only fields: — ID – the connector on the ISDN RTM card (PRI1 to PRI12). — Slot – the MPM card that the ISDN RTM card is connected to (MPM 1 or MPM 2). — Service – the ISDN/PSTN Net work Service to which the span is assigned. — Clock Source – indicates if ISDN signaling sync ...
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Polycom DOC2551A - page 15
15 32 In the Fast Configuration Wizard - System Flags dialog box, ente r the following information : These flags can be modified later, if required, via the Setup menu’s System Configuration option. For more information, see the RMX 2000/4000 Admi nistrator’s Guid e, "S ystem Configuration” on page 17-5 . Flag Va l u e Conference ID Leng ...
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Polycom DOC2551A - page 16
16 33 Click Save & Close . The RMX confirms successful configuration. 34 In the Success Message box, click OK. 35 In the Reset Confirmation dialog box, click Yes. 36 In the Please wait for system rese t message box, click OK . 37 Refresh the browser periodically until the Login screen is displayed. 38 When the Login screen is displaye d, enter ...
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Polycom DOC2551A - page 17
17 User Definition The RMX is shipped with a defa ult Ad ministrator us er called POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system. To add a new user to the system: 1 In the RMX Management pane, click the Users option. The Use ...
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Polycom DOC2551A - page 18
18 Selecting the RMX W eb Client Languages By default, the RMX Web Client interface is dis played only in Engli sh. However, the system administrator can choose the languages available for selection on the Login screen . To customize the Mu ltilingua l Setting: 1 On the RMX menu, click Setup > Multilingual Sett ing . The Multilingual Setting dia ...
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Polycom DOC2551A - page 19
19 For more information on ISDN Network Services, see the RMX 2000/ 4000 Administrator’s Guide , "ISDN/PSTN Netw ork Services” on page 12-43 . If additio nal Entry Queue s and Meeting Rooms are required, for example, for conferencing at diffe rent line rates, you can customize the conferencing entities to your orga nization’s requirement ...
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Polycom DOC2551A - page 20
20 ISDN/PSTN Participants ISDN and PSTN participants can c onnect to confe rences and Meeting Rooms directly or via an Entry Qu eue by dialing one of the numbers (including the country and area co de if needed) assigned to the conference, Meeting Room or Entry Queue. When connecting to an EQ they are routed to their conference according to the conf ...
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