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Bedienungsanleitung NEC 760417

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  • NEC 760417 - page 1

                                             ™ ...

  • NEC 760417 - page 2

    NEC America, Inc . reser ves the right to ch ange the speci fica tions, functio ns, or feature s, at a ny ti me, with out not ice. NEC Am erica , Inc. has prep ared this doc umen t for the us e by its emp loyees and cust ome rs . The inf o rmat ion c on tain ed here in is the pro pe rty o f NE C Am eric a , Inc. and s ha ll n ot be rep ro duce d wi ...

  • NEC 760417 - page 3

    Preface G EN ERAL I NFORMATION This book i s in tend ed to h elp in t he ins tall ation , syst em administ rat ion, and m ai nten ance of the Inf oSet 40 8 V oice Mai l. It is inte nde d f or us e as a ref ere nce by a nyone nee ding su ch inf ormat ion, i ncludin g syst em manag ers, s upport pe rson nel, sa les repr esent ativ e, a nd ac coun t e ...

  • NEC 760417 - page 4

    Exp an din g Y our S yst em W ith C all R o ut ing Prov id es dire cti on s for plannin g an d u sing c a ll rou ting . A ca ll routin g worksheet for addressi ng the assignments for call routin g keys. Pr ocedures f or changing default act ions and reco rd ing new gr ee tings are giv e n al ong w ith a di scu ss ion for test ing ca ll rou t ing . ...

  • NEC 760417 - page 5

    InfoSet 408 System Manager’s Guide i T abl e of Con tents Ch apt er 1 Sy s te m O ve r vi ew Section 1 Welcome to Infoset 4 08 Voice Mail ..... ... .... .... 1 -1 1.1 System Conve rsatio ns ..... ....... .... ... .... .... 1 -1 1.2 System IDs ....... .... ... .... .... ... ........ ... .... .... 1-1 1.2.1 S ub s c ribe rs H av e Pers o na l IDs . ...

  • NEC 760417 - page 6

    Issue 1 NEC America, Inc. ii T able of C ontents 3.3.7 G roups (Press 0) .... .... ... .... .... ... . 1-6 Chapter 2 Planning Your System Section 1 How The System Handl es Call s... ....... .... .... ... . 2-1 1.1 What Does th e Automate d Atten dant Do? .... .... ... .... .... ... ........ ... .... .... ... .... ....... . 2-1 1.1 .1 C alle rs R ou ...

  • NEC 760417 - page 7

    NEC America, Inc. Issue 1 InfoSet 408 System Manager ’s G uide iii 2.3.1 System Schedule .... ........ ... .... .... 2-7 2.3 . 2 Yo ur O rga ni za t ion ’s Sc he du le .. . 2 -8 Chapter 3 Se tting Up Your Sy stem Section 1 Understa nding Your S ystem S etup ...... ....... .... 3 -1 Section 2 S etup Info rmation Re cord ..... .... ... .... ..... ...

  • NEC 760417 - page 8

    Issue 1 NEC America, Inc. iv T able of C ontents Sec t io n 2 C rea ti ng A Spe cial Ope nin g G ree t ing Fo r H olid ays . ..... ....... .... .... ....... .... ... .... .... ... ........ ... .. 5-1 Sec t io n 3 C han gin g t he Ext en si on Fo r th e O per at or M ailb ox O r th e F ax M ac h ine .... .... .... ... .... ....... . 5-2 Section 4 Ad ...

  • NEC 760417 - page 9

    System O verview 1 - 1 System Overview S ECTION 1 W EL COME TO I NFOSET 408 V OICE M AIL InfoS et  408 V oice Mail (VM) allows you to confi gure your voice mail an d call hand ling syst em t o be st m eets th e need s of yo ur organiza tio n. The vo ic e m es sa gi ng sy s te m is ea s y to u se —t h er e ar e no c on f us i n g c od e s o r s ...

  • NEC 760417 - page 10

    Issue 1 NE C Am er ica , In c . 1 - 2 InfoSet 408 System Manager’s Guide organ iz atio n’s ope nin g gre eting . The “e xte rnal” c a ller is unide nt ified at t his p oin t, bu t is abl e to e nter a n e xte nsio n, leav e a me s sage , se nd a fax, u se th e d irecto ry , or ch oose commands fr om menus. 1.2.1 S ubscribers Have Persona l ...

  • NEC 760417 - page 11

    InfoSet 408 System Manager’s Guide 1 - 3 Issue 1 NE C A m er i ca, In c . This g uide g ives y ou the info rm ation you ne ed to dec ide h ow b es t to us e your sys tem and to perf orm each of the se tasks qu ickly . Each chapte r covers o ne of the syst em manager’s fou r main are as of resp onsibilit y . Chapte r 2, “Pla nning Y o ur S yst ...

  • NEC 760417 - page 12

    Issue 1 NE C Am er ica , In c . 1 - 4 InfoSet 408 System Manager’s Guide Y o u can further p rotect your system by se tting a se curity code for the system manager ’s mailbox. 3. 2 Using T h e Sy stem Manag er ’ s Conversat ion Y o u use the system manager ’ s co nversati on to perf o rm all of the set u p an d mai nten an ce of Info Se t 4 ...

  • NEC 760417 - page 13

    InfoSet 408 System Manager’s Guide 1 - 5 Issue 1 NE C A m er i ca, In c . the system manager ’ s conversatio n for that option. After you have acces se d the conversa tion, simply fo llow the i n structions give n b y s elec ting 1 for Yes an d 2 for No or by ch oosi ng th e choices f rom the shor t menus provided. 3.3.1 Cha nge a Mailbox ( P r ...

  • NEC 760417 - page 14

    Issue 1 NE C Am er ica , In c . 1 - 6 InfoSet 408 System Manager’s Guide 3.3.6 Call Routing ( Press 9) Edit C al l Ro ut in g f rom O pe nin g G ree ting (Pre s s 4) Edit C al l Ro ut in g f rom C a ll Rou ti ng Box e s (Pre s s 5 ) 3.3.7 Groups (Press 0 ) Grou p Mai n tenan ce Cr eat e a Gro up (Pr ess 4) Edit a G rou p (P ress 5) List gro u p m ...

  • NEC 760417 - page 15

    Planning Y our System 2 - 1 Planning Y our System S ECTION 1 H OW T HE S YSTEM H ANDLES C ALLS As part of the v o ice messagin g system setu p, you must decid e whether and ho w yo u wan t to use the syst em’s a uto mated a tten dan t to answ er incomi ng ca lls. Thi s deter mine s how calls are dist ribut ed betwe en th e voic e me s sagi ng s y ...

  • NEC 760417 - page 16

    Issue 1 NE C Am er ica , In c . 2 - 2 InfoSet 408 System Manager’s Guide 1.1.1 Ca llers Route The m s elves Th rou gh the au tom ate d att en dan t, exte rna l ca llers ca n rea ch a pe rson dire c tly by dia lin g the ex ten sion num b er . U sing the dir ec tory as sis tance f ea ture, a ca ller who do es no t kn ow t he ext ens ion nu mbe r ca ...

  • NEC 760417 - page 17

    InfoSet 408 System Manager’s Guide 2 - 3 Issue 1 NE C A m er i ca, In c . 1.1.3 Call Routing Ke y s Give Quic k Access The system’s ca l l routi n g keys let you create simpl e me nu s tha t lead calle rs to freq uent ly requ es ted ex tens io ns o r i nfor mat ion . By en te rin g a s in gle digit , ca ller s go t o a spe cif ied e xtens io n ...

  • NEC 760417 - page 18

    Issue 1 NE C Am er ica , In c . 2 - 4 InfoSet 408 System Manager’s Guide 1.2.2 Private Att e ndant The voice mail sy stem is reserve d for su bscribers only . This makes the voice messaging system av ailable from outsid e the office to sub sc ribers and to se lect ed clien ts, bu t e xterna l c all ers can no t re ach a vo ic e m ai lbo x unle ss ...

  • NEC 760417 - page 19

    InfoSet 408 System Manager’s Guide 2 - 5 Issue 1 NE C A m er i ca, In c . Not e: Rec or d a n ew ho li day gre eti ng be fo re ea ch ho li day . For b est re sults, your g re eting shou ld convey all t he necessary informa tio n in t he lea st am oun t of time. Y ou need to in clude: Y o ur orga niz ati on’ s nam e Ho w to rea c h an ex te ns i ...

  • NEC 760417 - page 20

    Issue 1 NE C Am er ica , In c . 2 - 6 InfoSet 408 System Manager’s Guide “ Hello . Than k yo u for ca llin g Om ni Co rporat ion. If you are c a llin g from a t ouch to ne te le pho ne, you m a y ent er the extension at any time . If you d o not know the ex tens io n, ente r 800 for a dire cto ry . Othe rw ise , pleas e stay o n th e lin e and ...

  • NEC 760417 - page 21

    InfoSet 408 System Manager’s Guide 2 - 7 Issue 1 NE C A m er i ca, In c . Refer to: Setup Information Record o n pa ge 3 -1 Setting Up Y our System Schedu le on page 3-4 Ongoin g M aintenanc e on page 5 -1 Creating A Specia l Opening Gree ting For Holiday s on page 5-1 2. 3 Determ ining the S ystem Sch edule The system schedule that you define de ...

  • NEC 760417 - page 22

    Issue 1 NE C Am er ica , In c . 2 - 8 InfoSet 408 System Manager’s Guide Ni ght m od e is act ive du rin g all hou rs out sid e you r normal business hours, defined by th e system sch edu le y ou s et. When nig ht m od e is act ive, calle rs hea r t he night g re eting , an d e xte rn al ca ller s w ho need as sis tanc e are ro ut ed t o the O pe ...

  • NEC 760417 - page 23

    InfoSet 408 System Manager’s Guide 2 - 9 Issue 1 NE C A m er i ca, In c . Inte rv al B : 9–12 , S at. If y ou clos e for lun ch f rom 1:00 to 2:00 ea ch d ay , s uch as: 9 A.M.–1 P .M., 2 P .M.–5 P .M., Mo n.– Sat . Use int erv a ls A an d B Inte rv al A : 9–1 , Mo n. –S at. Inte rv al B : 2–5 , Mo n. –S at. Ref er to : Recording ...

  • NEC 760417 - page 24

    Setting Up Y our System 3 - 1 Setting Up Y our Syste m S ECTION 1 U NDER STAND ING Y OUR S YSTEM S ETUP As pa rt of i nsta llation , you r te chnic ian se ts up Info S etm 408 Voice Mail t o work w ith your t e lephone system and t o meet the ne eds of yo ur organ iza tion. A fter i nstall ation , ask you r tec hnic ian t o com plete the Setu p Inf ...

  • NEC 760417 - page 25

    Issue 1 NE C Am er ica , In c . 3 - 2 InfoSet 408 System Manager’s Guide S ECTION 3 G ET T ING S TARTE D There are a few tasks you need to compl e te right away to custo mize the syst em for y our org anization . These tasks are de scribed i n the followin g check list. T o com plete the se ta sks e fficie ntly , use the foll owin g guide lines : ...

  • NEC 760417 - page 26

    InfoSet 408 System Manager’s Guide 3 - 3 Issue 1 NE C Am er ica , In c . "Welcome to the Info Set 40 8 V oi ce Ma il syste m! No w tha t your mailb ox is open, pl ease spend a few minutes readi ng the InfoS et V oice Ma il User Guide , which introdu ces you to the n ew system. A l so, leave a short reply to t his message, so I w ill know t h ...

  • NEC 760417 - page 27

    Issue 1 NE C Am er ica , In c . 3 - 4 InfoSet 408 System Manager’s Guide 3. Pres s 1 if yo u want to c han ge to or re ma in in holida y mode ; other w ise, pr ess 2. 4. Pres s 1 , as p rom pted, t o c hange the gre eting . 5. Rec ord y o ur gr eeting . Refer to: Using The System Manage r ’s Conversation on page 1-4 Plan ning Y our Opening Gree ...

  • NEC 760417 - page 28

    InfoSet 408 System Manager’s Guide 3 - 5 Issue 1 NE C Am er ica , In c . Not e: Y ou tu rn holi day m ode on and off man uall y thr ou gh th e o penin g greetin g quest ion in the syst em manager’s conv ersati on. T o se t th e s ystem s ch ed ule: 1. Access t he system m anag er ’s conv ersation. 2. Se lect ac tion 6, as prom pted . 3. V er ...

  • NEC 760417 - page 29

    Issue 1 NE C Am er ica , In c . 3 - 6 InfoSet 408 System Manager’s Guide Setting Y o ur O perator ’s E xtension a nd M ailbox on p age 3-6 Ongoin g M aintenanc e on page 5 -1 Creatin g A Special Open ing Greet ing Fo r Hol idays on pag e 5-1 S ECTION 6 S ET T ING Y OUR O PERAT OR ’ S E XTENSION AND M AILBO X During in stalla tion, you r te ch ...

  • NEC 760417 - page 30

    InfoSet 408 System Manager’s Guide 3 - 7 Issue 1 NE C Am er ica , In c . T o rev iew o r c hang e the O pe rator m a ilbox greet ings : 1. Access t he system m anag er ’s conv ersation. 2. Se lect ac tion 8 a nd then 5, a s pr omp ted . 3. Rev iew t he gree tings for d ay mo de an d ni ght m ode a nd exc h ang e them if nece ssa ry . Setting Up ...

  • NEC 760417 - page 31

    Issue 1 NE C Am er ica , In c . 3 - 8 InfoSet 408 System Manager’s Guide S ECTION 7 C H ANG ING THE S YSTEM M ANAG ER ’ S P AS SWOR D With the system manager ’s p assword, you can access t he syst e m manag er ’s con versa tion t o set up a nd m ainta in Inf oSet 408 V oi ce Ma il. For increased secu rity , ch ange t he s y s tem manager pa ...

  • NEC 760417 - page 32

    T raining Users 4 - 1 T raining User s S ECTION 1 P REPARING F OR T RAINI NG T ra i n ing o n the Inf oSet 408 V o ice Ma i l System i s availabl e and be given by the t e chnici a n or t h e system manager . Pre par e a co py o f the I nfoSe t V oic e Mail User Guid e for each us er . Fill i n the syst em information o n the fro n t cover of t he ...

  • NEC 760417 - page 33

    Issue 1 NE C Am er ica , In c . 4 - 2 InfoSet 408 System Manager’s Guide Review the cu rrent day ’s messages at a n y time. Arc hi ve ind iv idu al me s s age s fo r up to thr ee day s . Re dir ect a m e ssa ge t o an othe r mailb ox an d i nc lude an int rod uc t ion to a red ire c te d m e ssa ge . Pause messages wh i le li stening to them. C ...

  • NEC 760417 - page 34

    InfoSet 408 System Manager’s Guide 4 - 3 Issue 1 NE C A m er i ca, In c . ex tens io n do es n ot r ing . C all t ra nsf er ap pli es to ext e rnal c a lls only . C al lers w ho d ial th e ex t en s ion di rec t ly f ro m in s ide the o ffice are not af fected. Ex pla in the b en efits o f u sing a p er sona l ID wh en a cc ess ing Info Se t 4 08 ...

  • NEC 760417 - page 35

    Issue 1 NE C Am er ica , In c . 4 - 4 InfoSet 408 System Manager’s Guide T o red irect a new me ssa ge: 1. L iste n to the me ssage l on g e nou gh to de termi ne wh o i t is for . 2. Pres s 2 to int errup t the me ssage. 3. When the syst e m asks if you would like to re d ire ct the messag e, press 1 for Y es, an d th en e nter the app ropriat e ...

  • NEC 760417 - page 36

    InfoSet 408 System Manager’s Guide 4 - 5 Issue 1 NE C A m er i ca, In c . m ailbox (i nstea d of transfe rring the cal l to the subscrib er ’s ex ten sio n). 4. Han g up to c o mpl ete th e c all tr ansfe r . T o t ransf er an ex tern al call er to a vo ice ma ilb ox on syst em s usin g easy m es sage acc ess : 1. Pres s th e tran sfer key . 2. ...

  • NEC 760417 - page 37

    Maintaining Y our System 5 - 1 Maintaining Y our Syste m S ECTION 1 O NGOI NG M AINTENANC E Once y ou h ave set up InfoS et 408 V o i ce Mail an d have be come fam iliar with it, you ne ed n o mo re than a few minu tes eac h we ek to p erfor m all the ma in tenanc e. The ong oing maint enance tasks in clude: Re c ord ing s pec ia l gr eet in gs f o ...

  • NEC 760417 - page 38

    Issue 1 NE C Am er ica , In c . 5 - 2 InfoSet 408 System Manager’s Guide The syst em has ju st one holiday g reeti ng, so you must re record it fo r each of yo ur organ izat ion’s sched ul ed hol idays . T o p ut Info set 4 08 V oi ce Mail in h olid ay mode an d crea te a holida y greet ing: 1. Access t he system m anag er ’s conv ersation. 2 ...

  • NEC 760417 - page 39

    InfoSet 408 System Manager’s Guide 5 - 3 Issue 1 NE C A m er i ca, In c . Ch an ge th e fa x ex t ens i on n um b er . Ch an ge th e da y and nigh t gree ting s for th e Op er ator m a ilb ox . Refer to: Setting Y our O perator ’s E xtension a nd M ailbox on p age 3-6 S ECTION 4 A DDING A ND D EL ETIN G V OI CE M AILBOXES V oice mailbox e s sto ...

  • NEC 760417 - page 40

    Issue 1 NE C Am er ica , In c . 5 - 4 InfoSet 408 System Manager’s Guide T o ad d, d ele te, o r res et a m ail box, or de lete a sec uri ty co de: 1. Access t he system m anag er ’s conv ersation. 2. Sele ct acti on 4 a nd r esp ond as pr om pted . Refer to: T rain ing Users on page 4-1 S ECTION 5 M ESSA G E G ROUPS Messa ge g ro ups e nab le ...

  • NEC 760417 - page 41

    InfoSet 408 System Manage r ’ s Guide 5 - 5 Is s ue 1 N E C A m e r i c a , I n c . T o e d it y ou r m e s sa g e g r ou p s : 1. Acc e s s t he system m ana g e r ’ s co n ve r s a tion. 2. S e l e ct action 0 , an d r e s p ond as p ro m pt e d . R e fer to: Inf o Se t Voice M ail U s er Gu ide S ECTI O N 6 M O N I T O R I N G S YSTEM S TA T ...

  • NEC 760417 - page 42

    Issue 1 NE C Am er ica , In c . 5 - 6 InfoSet 408 System Manager’s Guide St ops re c ord ing mes s ag es Notifies th e syste m manager that t h e system i s o ut of r ecording time Notifies ca l lers leaving messages tha t th e system is out of recording ti me T o prevent r unn ing ou t of r ecordi ng time, regul arly m on itor the a v a ilab le ...

  • NEC 760417 - page 43

    Expanding Y our S ystem With Call Routing 6 - 1 Expanding Y o ur System W ith Call Routing S ECTION 1 O FFE RIN G C AL L R OUTI NG With c all ro uting, caller s can pr ess a singl e touc hto ne key du ring a greetin g to: Transfe r to an e xte nsio n. Hear an audi o message. Choose from a su bmenu of opti ons. Y o u can assign and activat e call-ro ...

  • NEC 760417 - page 44

    Issue 1 NE C Am er ica , In c . 6 - 2 InfoSet 408 System Manager’s Guide Dir ect ing rout ine call s to de pa rtmen ts ( F or Sal es , pre ss 1 . Fo r Su pp ort , pre ss 2 .) Pres enti ng audi o m ess ages to an swer fr eque ntl y a ske d ques ti ons. (For bu sine ss ho urs an d dir ect ion s to our company , pre ss 1 ). Pro vi din g an a lt ern ...

  • NEC 760417 - page 45

    InfoSet 408 System Manager’s Guide 6 - 3 Issue 1 NE C A m er i ca, In c . Call R outing Dia gra m “Hel lo. Th is is the Omn i Co mp any . Y o u may enter the ex tensi on numbe r of the pe r son yo u wish to spea k to at an y ti me d urin g thi s mess age. T o place a n or der, pres s 1. For dire cti on s to the Om ni Co mpany , p ress 2. For a ...

  • NEC 760417 - page 46

    Issue 1 NE C Am er ica , In c . 6 - 4 InfoSet 408 System Manager’s Guide S ECTION 3 P LANNING C ALL R OU TING Use the C all Rou ting Pl an ning Wor ksheet to r ecor d call -routing key assi gnm ents an d draft the open ing and ca ll-routi ng bo x greeti ngs tha t you w ill record wh en y ou set up call routi ng for your voice mes sagin g syst em. ...

  • NEC 760417 - page 47

    InfoSet 408 System Manager’s Guide 6 - 5 Issue 1 NE C A m er i ca, In c . Call R outing Pl a nning Wor ksheet OPENING GREETI N G Da y gre eti ng : Ni ght g ree ti ng: Defaul t acti on Call -r outing key assi gnments Day Night (n ote ex tens io n or cal l-ro uting b ox numb er) T ake message T ake message 1= 6= Say goo d-by e S ay goo d-bye 2= 7= ...

  • NEC 760417 - page 48

    Issue 1 NE C Am er ica , In c . 6 - 6 InfoSet 408 System Manager’s Guide S ECTION 4 A SSI GNING C AL L R OUT ING K EY S Y ou can u s e to uchto ne ke ys o ne throug h nine ( 1-9) a s cal l-routi ng k eys for th e o pen ing greeti ng and f or any cal l-routing bo x you choo se t o inclu de. Do n ot u se z e ro (0 ) as a c all-r outin g key . It sh ...

  • NEC 760417 - page 49

    InfoSet 408 System Manager’s Guide 6 - 7 Issue 1 NE C A m er i ca, In c . If you like, yo u c an ch ang e the day an d nigh t de fault a ctio n for ea ch call-r outing greet in g to one of t he f ollo wing actions : T a k e a (p ubl ic) m es s ag e Route to th e operator Ro ut e t o a not h er ex t e nsion Re t urn to the op eni ng gree t ing Say ...

  • NEC 760417 - page 50

    Issue 1 NE C Am er ica , In c . 6 - 8 InfoSet 408 System Manager’s Guide A da y gr eetin g fo r ea ch c a ll-ro utin g b ox t hat calle rs reac h b y us ing a ca ll- rou ting ke y . A n ight gr eeting for eac h call-r outing box. (Thi s is o ptio na l. I f no nigh t gre etin gs ar e re cord ed fo r a c all- rou ting bo x, the system play s t he d ...

  • NEC 760417 - page 51

    InfoSet 408 System Manager’s Guide 6 - 9 Issue 1 NE C A m er i ca, In c . S ECTION 7 T ESTING C AL L R OUT I NG T esting ens ures that e ve ry call -rou ting key , g reeti ng, and def aul t actio n works correc tly . Begi nning w ith the op ening gree ting, y ou can test all of the c all-ro uting opt ions av a ilab le to c a llers us ing the foll ...

  • NEC 760417 - page 52

    L                                       ™ L                      ? ...

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Die komplette Bedienungsanleitung des Geräts NEC 760417, wie sollte sie aussehen?
Die Bedienungsanleitung, auch bezeichnet als Benutzerhandbuch, oder einfach nur „Anleitung”, ist ein technisches Dokument, das dem Benutzer bei der Nutzung von NEC 760417 hilfreich sein soll. Die Bedienungsanleitungen werden in der Regel von technischen Schriftstellern geschrieben, aber in einer Sprache, die für alle Nutzer von NEC 760417 verständlich ist.

Eine gänzliche Bedienungsanleitung von NEC sollte einige Grundelemente enthalten. Ein Teil von ihnen ist nicht so wichtig, wie z.B.: die Titelseite oder Autorenseiten. Die restlichen von ihnen jedoch, sollten Informationen liefern, die für den Nutzer von enormer Wichtigkeit sind.

1. Einführung und Hinweise, wie man sich in einer Bedienungsanleitung von NEC 760417 bewegt - Am Anfang jeder Bedienungsanleitung sollten wir Hinweise bezüglich der Nutzungsart eines bestimmten Ratgebers finden. In ihr sollten sich Informationen über die Lokalisierung des Inhaltsverzeichnisses von NEC 760417 befinden, FAQ oder über oft auftretende Probleme – also Stellen, die von den Benutzern in jeder Bedienungsanleitung am meisten gesucht werden
2. Inhaltsverzeichnis - Index aller Ratschläge bezüglich NEC 760417, die wir im aktuellen Dokument finden
3. Ratschläge zur Nutzung der Grundfunktionen des Geräts NEC 760417 - die uns die ersten Schritte während der Nutzung von NEC 760417 erleichtern sollten
4. Troubleshooting - geordneter Tätigkeitslauf, der uns bei der Diagnose und als nächstes bei der Lösung wichtiger Probleme mit NEC 760417 hilft
5. FAQ - häufig gestellte Fragen
6. Kontaktdaten Informationen darüber, wo man Kontakt zum Produzenten / Service von NEC 760417 im bestimmten Land suchen kann, wenn es nicht gelingt, das Problem selbst zu lösen.

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